+ All Categories
Home > Documents > Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM...

Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM...

Date post: 01-Apr-2020
Category:
Upload: others
View: 6 times
Download: 0 times
Share this document with a friend
20
Partner Program Guide
Transcript
Page 1: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

Partner Program Guide

Page 2: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

2

Page 3: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

3

Dear Partner,

Welcome to the Boyum Partner Program. We are pleased to have you as a Boyum Partner and we look forward to building a long-lasting and mutually beneficial relationship.

The Partner Program Guide is your introduction to the program - designed to provide you with quick access to important and frequently used information - the information contained in this guide will help you stay current with all aspects of the Boyum Partner Program so that you can take full advantage of its many benefits.

We thank you again for becoming a Boyum Partner. Should you have any ques tions do not hesitate to contact us at [email protected].

We look forward to a successful business relationship that benefits our customers, your company, and Boyum IT Solu-tions.

If you do not find the information you are looking for, please do not hesitate to contact us.

Sincerely ,

The Boyum Team

Partnershipmade easy...

BOYUM IT | PARTNER PROGRAM GUIDE

Page 4: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

4

Who to contact

SALES TEAM [email protected]

Mikael Boyum President & Group CEO [email protected] Global

Carlos Herrero CSO & GM Spain [email protected] Global

Joris Van Ongevalle VP Global Channel [email protected] Global

Mads Harding VP Channel Sales & GM USA [email protected] Global

Dan McLachlan Channel Manager [email protected] UK, Ireland, Russia

Diego Morales Channel Manager [email protected] LATAM

Luc Van de Perre Channel Manager [email protected] EMEA, MENA

Ralph Hess Channel Manager [email protected] North America

Wendy Tranter Channel Manager [email protected] APJ

Christian Ecks VP Channel & Strategy Sales [email protected] DACH, MEE

Sidsel Vejby Global Sales Coordinator [email protected] Global

Yvonne Burggraf Global Sales Coordinator [email protected] Global

Rosalba Usai Global Sales Coordinator [email protected] Global

ENABLEMENT AND CUSTOMER SUCCESS

Naama Aharoni VP Enablement [email protected] Global

SUPPORT AND DEVELOPMENT TEAM [email protected]

Péter Sájevics Head of Support [email protected] Global

Allan Lykke Christensen CTO [email protected] Global

ACCOUNTING TEAM [email protected]

MARKETING TEAM [email protected]

Page 5: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

5

Contact details

DENMARK (Headquarters) GERMANY BELGIUM

Boyum IT Solutions A/SSintrupvej 71b, 1th8220 Brabrand

+ 45 87 32 90 00VAT DK37868809

Boyum IT Solutions GmbHBorsigstraße 2065205 Wiesbaden

+ 49 6122 170 90 90Ust-ID-Nr. DE 144202475

Boyum IT Solutions bvbaRijvisschestraat 1229052 Zwijnaarde

+ 32 9 248 16 60VAT BE 0863 917 632

USA SPAIN UNITED KINGDOM

Boyum IT Solutions Inc.175 SW 7th St - Suite 1503Miami - FL, 33130 USA

+ 1 305 495 4737

Boyum IT Solutions S.L.C/Severo Ochoa 3 Oficina 4C-D28232 Las Rozas de Madrid

+ 34 91 626 6054VAT B86821576

Sales Office91 Princedale RoadLondon W115NS

+ 44 7526 266 759

ISRAELSales Office79 Rotschield Street PetahTikvaIL-4947352 Israel

+ 972 54 4877 207

MEXICOSales OfficeLas BrisasMonterrey, N.L.C.P. 64780

+ 52 1 33 1295 3330

BOYUM IT | PARTNER PROGRAM GUIDE

Page 6: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

6

Our updated Partner Program is designed in a way that rewards increasing commitment to Boyum IT. The Program introduces a tiering model that extends from Bronze and Silver to Gold and Platinum .

Our partners will be tiered based on their annual revenue contribu-tion to Boyum IT with each level unlocking a new range of benefits, sales incen tives and rewards to strengthen and grow your business.

Explore the opportunities:

• Resell the Boyum Pack, Produmex WMS, Beas Manufacturing and our other add-ons to drive your growth and profitability.

Global Reach:

• Join a community with presence in over 90 countries on 5 conti-nents.

• Help expand a daily user base of over 145,000 users.

Professional Network:

• Join our partner community and leverage our reach, technology, or skills to expand your own business.

• Extend the virtual team of sales, services and support profes-sionals around the world.

Training and Enablement:

• Take advantage of our compre hensive new E-Learning HUB, our World Tour trainings and other classroom training and online seminars .

Marketing Tools:

• Access brochures, presenta tions, logos, email templates for you to copy and use and our brand new industry packages.

Partner program

BENEFITS OF JOINING THE BOYUM PARTNER PROGRAM

Page 7: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

7

Partner tiering

The Bronze Partner level is our entry level status and offers the partners immediate access to benefits such as free demo licenses and access to sales and marketing tools.

The Silver level is for the partners that are prepared to make a certain com-mitment to develop their busines and will have access to a higher level of benefits.

The Gold level is for partners who have superior knowledge and exper-tise in selling our product range. The Gold partners receive an even higher range of benefits and partner sup-port.

The new membership level enables you to easily understand your level, the benefits, partner com mitments and how easy you can ad-vance.

The table on the next page outlines the characteristics for each membership level.

Platinum Partner - by invitation only!

BOYUM IT | PARTNER PROGRAM GUIDE

Page 8: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

8

“Coming together is a beginning; keeping together is progress; working together is success”

Henry Ford

Partnership

Page 9: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

9

Partner tiering

PARTNER BENEFITS BRONZE SILVER GOLD

Licenses Partner Margin 30% 35% 45%

Maintenance Partner Margin 40% 40% 40%

Access to demo licenses ▪ ▪ ▪

Access to technical support ▪ ▪ ▪

Access to Boyum portal ▪ ▪ ▪

Dedicated Sales Contact ▪

Sales Promotions ▪ ▪

Pre-Sales Assistance ▪ ▪ ▪

Lead Sharing ▪

Access to Marketing Resources ▪ ▪ ▪

Access E-Learning HUB 1 000 EUR 500 EUR FREE

Listing on Boyum website with link ▪ ▪ ▪

BOYUM IT | PARTNER PROGRAM GUIDE

Page 10: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

10

PARTNER COMMITMENTS BRONZE SILVER GOLD

Yearly Revenue Commitment 75 K EUR 150 K EUR

Yearly Success Stories 1 2

Boyum section on website ▪ ▪

Yearly Newsletter 1 2

Monthly Pipeline Update ▪ ▪

Yearly Business Plan Review ▪ ▪ ▪BOYUM TRAINED RESOURCES - BY PRODUCT

Consultants 1 2 3

Pre-Sales 1 1 1

• The same person can be trained for more than 1 product.• The same person can be defined as consultant as well as a pre-

sales employee.• Each world tour participation / dedicated partner training will

count as a qualified resource. For example, if 3 consultants have participated in the basic Beas implementation, those 3 consul-tants will be counted as qualified.

• The qualification will be valid for 3 years starting from the com-pletion date of the training taken.

Promotions can apply to the partner program.

* Platinum partners - by invitation only

Partner tiering

Page 11: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

11

According to the Reseller Agreement, Boyum IT provides free sec-ond level support to all registered partner and will provide the partner with supporting documentation to assist in areas of im-plementation, sales and marketing.

The Boyum Help Center is your entry point for help and support. It allows you to access knowledge base, documentation, search the FAQ or ask questions and share your ideas, open and track support inqui ries and much more.

Support requests are being processed on business days within 24h in the order they were received.

https://support.boyum-it.com/hc/en-us

For assistance with more advanced issues, that are not within the scope of our standard support agreement, we can offer Premium help. Find more information about how to use a Premium Support ticket here.

https://www.boyum-solutions.com/learning/webinar-series/

Support structure

We design solutions for people. Join the dialog in our community and have your say about what features should be developed or improved. In the Community you can vote for features posted by other users or suggest your own features.

https://support.boyum-it.com/hc/en-us/com-munity/topics

Your voice matters

BOYUM IT | PARTNER PROGRAM GUIDE

Page 12: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

12

The Boyum Portal is the place where you administer all Boyum software for your customers and get the full overview of your partnership.

https://portal.boyum-it.com

All co-workers of your company can get access to the Boyum Portal. The access is based on your company name, your name and email.

Access frequently asked questions and tips and tricks about the por-tal:

https://support.boyum-it.com/hc/en-us/search?utf8=%E2%9C%93&query=Sales-and-Portal-Questions

Partner portal

Page 13: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

13

The maintenance amount is prorated for the re-maining portion of the calendar year. After the first year you are going to receive an invoice for the subsequent year.

Boyum IT will charge our partner 12% in mainte-nance based on the end-user pricelist. We rec-ommend our partners to charge their clients the SAP Business One maintenance according to the standards in the country in question. The price list can be found in the Boyum Portal under “Shop”.

In order to renew the yearly Boyum Maintenance, you simply log into the Boyum Portal. It’s very simple. We recommend that you assign your staff as us-ers for the portal so they can access the partner license and help your customers. This is how you do it.

PRICE STRUCTURE

All products can be purchased as required and, like the Bl Usability Package, are chargeable based on the number of users.

SOFTWARE MAINTENANCE RENEWAL FAQ

https://www.boyum-solutions.com/about-us/legal-information/software-maintenance-re-newal-faq/

Prices and margin

BOYUM IT | PARTNER PROGRAM GUIDE

Page 14: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

14

Once you have signed the reseller agreement, we will activate your free partner license for up to 20 users.

You can download the software here:

INSTALL B1UP

Click to view install guide and to download the install manual.

INSTALL CRM FOR OUTLOOK

Click to view server/client install: This is how to set up a CRM for Outlook user and download the install manual.

INSTALL B1 iPAYMENT

Click to view install guide and to download the install manual.

INSTALL BEAS MANUFACTURING + ADD-ONS

Click to download the install manual.

INSTALL PRODUMEX WMS

Click to view install guide and to download the release notes.

INSTALL PRODUMEX SCAN

Click to view install guide and to download the release notes.

Please take a look into our Knowl edge base to learn more

about the installation, FAQs, software, etc.

If you face any difficulties,

please contact [email protected].

Partner license

Page 15: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

15

There are many ways that you can get involved with Boyum IT. Our social media channels are a great way to learn not only about new releases, but also about upcoming events, webinars and campaigns.

Boyum Instagram

Boyum Xing

Connect with us

Boyum LinkedIn

Boyum YouTubeBoyum Facebook

Boyum Twitter

BOYUM IT | PARTNER PROGRAM GUIDE

Page 16: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

16

SAP Business One is a system that is built for a wide range of customers and industries - which is great for SAP but what about you?

Your business is unique - we understand that. You have special processes and rules which out-of the-box SAP Business One cannot fulfill and this is where customiza tion comes into place.

Customizing SAP Business One is not always a simple exercise and often requires the interven-tion of a technical consultant. But Boyum add-ons avoids using complex developments and lets you easily tailor the system to your own work routines, making your users more efficient.

• AUTOMATE processes which used to be manual before.

• DESIGN SAP Business One to your own needs without being a developer.

• CONTROL your data quality and automate data entry.

• REDUCE your paper consump tion to the minimum and auto mate your communica-tion with your customers and suppliers.

• INTEGRATE your Email Marketing with SAP Business One with using one of the

most sophis ticated and easy-to-use news letter system.

• ENABLE your sales, support and manage-ment teams to a whole new level using CRM for Outlook.

• TRANSFORM your logistics processes into finely-tuned operations that drive pro-ductivity and profitability into your sup-ply-chain

• INCREASE manufacturing capacity and stay competitive

Simplicity at work

Page 17: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

17

1 B1 USABILITY PACKAGE

2 B1 PRODUCTIVITY PACKAGE

Modules in the Productivity Package can be pur-chased as required and can be activated in the B1UP configuration.

• B1 Print & Delivery• B1 MailChimp

3 CRM FOR OUTLOOK

4 B1 IPAYMENT

5 BEAS MANUFACTURING

Beas for Discrete Manufacturing

• Beas for Aerospace & Defense• Beas for Automotive• beas for High-Tech & Electronics• Beas for Industrial Machinery & Components• Beas for Medical Devices & Components• Beas for Metal Fabrication• Beas for Packaging Industry (Products)• Beas for Plant Construction• Beas for Plastics Processing

Beas for Process Manufacturing

• Beas for Chemicals• Beas for Food & Beverage• Beas for Life Sciences• Beas for Personal Care

7 PRODUMEX WMS

7 PRODUMEX SCAN AND OTHER

Boyum add-ons

BOYUM IT | PARTNER PROGRAM GUIDE

Page 18: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

18

Offerings

BOYUM CLOUD

The Boyum Pack and Beas Manufac turing are ready for HANA.

Contact your Channel Manager to learn more about our HANA offering.

BOYUM FOR HANA AND SQL

BOYUM STARTER PACKAGE

We are also offering the Boyum Pack and Beas Manufacturing to be sold by monthly subscription fee per user for all SAP Busi ness One Cloud customer.

The offering includes func tionality of both B1UP and all modules in the Productivity Package and Beas Manufacturing.

Contact your Channel Manager to learn more about our Cloud offerings.

Small but perfectly formed...

Another offering from Boyum IT is the Boyum Starter Package - all of the functionality and simplicity of the Boyum Pack distilled down to fit this SAP offering. Our Starter Package includes the functionality of both B1UP and all modules in the Productivity Package for up to 5 users.

Contact your Channel Manager to learn more about our Starter Package.

Page 19: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

19

Accelerate your sales cycle and help grow your business.

With a variety of resources and benefits, the Boyum Partner Program can help you go to mar-ket and gain trust among customers with a set of customizable marketing, sales and partner tools in different languages.

Access the Marketing Tools here.

Need any help? Feel free to contact the Boyum Marketing Team for any ques tions or request at [email protected]

Marketing tools

BOYUM IT | PARTNER PROGRAM GUIDE

Page 20: Partner Program Guide - Boyum Solutions...5 Contact details DENMARK (Headquarters) GERMANY BELGIUM Boyum IT Solutions A/S Sintrupvej 71b, 1th 8220 Brabrand + 45 87 32 90 00 VAT DK37868809

Boyum IT Solutions A/S Headquarters (Denmark)

+ 45 87 32 90 [email protected]

Boyum IT SolutionsSintrupvej 71b, 1thDK - 8220 Brabrand

facebook.com/boyumit youtube.com/user/boyumit twitter.com/boyumit

Boyum IT - Industry leading solution provider

Boyum IT is the largest and best-known global software solution partner for SAP Business One. We are a member of the SAP Partner Solution Council and have been honored to have received 20 SAP awards. Among these are the SAP Global Solution of the Year Award and People’s Choice Award, which we received the last 3 years in a row. We have the largest partner and customer ecosystems, with a presence in more than 100 countries and over 7,000 customers and 160,000 users.

Version 02.2019


Recommended