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PARTNER SERVICES Januar 2013
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PARTNER SERVICESJanuar 2013
Partner Services – MPN Benefits
Unlimited Access to Support Communities
Community
MAPS D&DSubscription
Silver Competency
GoldCompetency
10 Partner Advisory Hours
20 Partner Advisory Hours
50 Partner Advisory Hours
Unlimited Business Critical Phone support*
Unlimited Business Critical Phone support*
Unlimited Business Critical Phone support
5 pack support incidents*
5 pack support incidents
Unlimited Access to Support Communities*
Unlimited Access to Support Communities
Unlimited Access to Support Communities
*not included in Silver Small Business Competency
*These are also available to MAPS Solution Provider Subscriptions.
Microsoft Cloud Partner Benefits
FREE NO-COST O365 PA & 0365 LICENCES
FREE NO-COST O365 PA & 0365 LICENCES
Cloud Essentials
Cloud Accelerate
5 ADVISORY HOURS
3 customers & 150 seats sold in the prior 18 monthsMicrosoft Action Pack or MPN Competency membership
PRE-REQUISITES
Sign the Microsoft Online Services Partner Agreement (MOSPA) at the time of your MPN renewal
NO ADVISORY HOURS
*For detailed information on the terms and eligibility requirements for incentives and accelerators please consult the FY 13 Incentives Guide.
Cloud Accelerate partners can earn significant additional revenue through new Online Services Advisors incentives and accelerators, which reward partners for driving sales and deployment and managing relationships with customers, on deals sold through both the Microsoft Online Services Agreements and Enterprise Agreements
NEW INCENTIVES*(effective October 10, 2012)
Cloud Essentials members can earn incentives on eligible revenue.
Partner Services Offerings
ADVISORY SUPPORTTRAINING
WORKSHOPSGet product overviews, technical sales and deep dive knowledge on solutions
PRACTICE ACCELERATORExpand your services practice and successfully deploy Microsoft solutions.
TECHNICAL PRE-SALES and ADVISORY SERVICES
Compete with confidence, backed by Microsoft consultants who have the latest product, technical-sales, and delivery expertise.
SUPPORT
Get help with product-related challenges and answers to your Microsoft Partner Network questions.O
FFER
ING
SSERV
ICES
Advisory Services
TECHNICAL PRE-SALES
OFF
ER
ING
SSERV
ICES
ADVISORY SERVICES
Get CurrentChalk Talks*
Migration Assistance
Development Guidance
Deployment Guidance
Proof of Concept
Feature Overview and Comparison
Competitive Assistance
RFP Desk
Solution ArchitectureGuidance
Offerings are 1:1 customized engagements*This offering is not 1:1 but is an interactive engagement with a consultant and other partners
Use Your Partner Advisory Hours
Support Communities
Training
TRAINING
Deep Dive Technical Workshops – on demand• Deploying and Upgrading
Scenarios • Integration/Customization
Scenarios • Top Support Issues • Administration and Support
Fundamentals• Technical chalk & talks
OFF
ER
ING
SSERV
ICES
Technical Pre-Sales Workshops– on demand • Overview of Products and
Solutions• Value of Products and Solutions• Compete Scenarios
Practice Accelerator- 1:many• Expand your services practice• Deliver a repeatable solution to
customers• Improve quality of solution design
and deployment
CO
ST
No cost for MPN members No cost for MPN members 5 Advisory Hours
Registration through Partner Learning Center (PLC)
Partner Services Contact Information
Partner Portal EmailSupport
Communities
https://mspartner.microsoft.com/en/dk/
https://mspartner.microsoft.com/en/dk/Pages/Support/online-technical-communities.aspx
Regional Service Centre
https://partner.microsoft.com/global/40032423
The Nordic PTS Team
Office365/ Exchange/ Windows ServerCommunicationsIdentity and Security
Vi Quoc [email protected]
Office365/ SharePoint/ Dynamics CRMDesktopContent Management
Dotun Ogunkanmi [email protected]
System Center/ Hyper-VServer PlatformManagement and Virtualization
100 PTS kollegaer worldwide, som sikrer kompetencer indenfor alle MS teknologier
