Partner Webcast – Oracle Webcenter: Center of Engagement – Case Study: Information Strategy...

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Oracle Webcenter: Center of Engagement - Managing University Campus

ORACLE

PRODUCT

LOGO

Tshepo Madigage ([email protected])

Fusion Middleware Specialist

Laura Cremona ([email protected])

iFactory: Oracle Fusion Middleware Solution Architect


ORACLE WEBCENTER OVERVIEW

CASE STUDY

SOLUTION DEMO

SUMMARY

Q & A

Program Agenda


Oracle Webcenter Overview


Fusion Middleware Overview

Mobile Web Social

User Engagement

Business

Process

Business

Intelligence

Service

Integration

Cloud Application

Foundation Management

Development

Tools

Content

Management

Data

Integration

Identity Management & Security

On-Premise & In the Cloud


ORACLE WEBCENTER IS THE CENTER OF ENGAGEMENT FOR BUSINESS


Oracle WebCenter Overview

Engaging the Enterprise User

Portal Composite Apps & Mash-ups

Self-Service Portals Enterprise Mash-ups

Gadgets / Integration

Content Enterprise Content Management

Content Lifecycle Rich Media

Imaging Desktop

Connect Enterprise Social Software

Enterprise Social

Collaboration

Application Context

Activity Streams

Sites Web Experience Mgmt

Brand Presence

Site Management Personalization

Mobile & Social


iFactory Case Study


iFACTORY

About us


Case study

Improving customer experience from end to end…

Tertiary Institution

HOW ?


Case study

Established in 1908

7 campuses

Comprised of:

9 academic faculties

23 Support services

Over 5000 staff members

Over 52 000 students

The University of Pretoria


Case study

Limited collaboration

Duplicate information

IT dependency

Silo’s of information

Highly paper intensive

No aggregated view

Challenges faced


Case study

Centralize content using the Webcenter content suite

Pilot projects selected by ITS

Duration of ITS driven project = 2 ½ Years

Project background


Case study

No executive sponsors

“Bottom-up” project approach taken by IT

Undefined information governance

No information strategy = no clear understanding of content

requirements

Limited Success


Case study

All forms of information

Information handling

Internally generated

information

Externally generated

information

Link between strategic plan & operational requirements

Information Strategy Approach


Case study

1 • Business assessment blueprint

2 • Technology assessment blueprint

3

• Gap analysis

4 • Information Strategy Roadmap and Foundation Activities

5 • Design Increment

iFACTORY’s Information Strategy Methodology


Case study

Managing data and content (structured and unstructured) over its

lifetime.

Accessibility of Information : Single source of truth.

Reducing cost of management of information and data.

Information and data legislative compliance.

Personalisation

Information Strategy Objectives


Case study Outcome of Information Strategy


Case study

Information Strategy Roadmap & Governance Implementation

Rolling out Information Strategy and Webcenter In

form

ation S

trate

gy

• Identification

• Audit

• Collection

• Security

• Personalisation

Ro

ad

ma

p &

Go

ve

rna

nce

• User Experience Roadmap

• Technology Roadmap

• Governance

• Scoping

Imple

menta

tion

• Services &

Products

• WC Portal

• WC Spaces

• WC Content

• Mobility


BPM • BPEL

• BPMN 2.0

Portal

(internal)

Portal

(external)

Business Activity Monitoring

Content

Conversion

Server

UCM Contribution

IPM

Application

IPM

UCM

Application Application

Other

Repository


iFactory Solution Demo


Summary


Oracle WebCenter Connecting People, Processes and Information

Oracle WebCenter is the user

engagement platform for social &

Mobile business, connecting people

and information:

• Improve customer loyalty with personalized online

experiences

• Drive innovation with portals and composite

applications

• Enhance productivity with contextual collaboration

• Drive innovation by leveraging content across your

organization

• Streamline operations by automating paper-based

processes


Q&A


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Date post:	15-Jul-2015
Category:	Technology
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