“Its not where you live, but how you live”Council’s digital journey

Lou Boyle Innovation Executive - LGAQ

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LGAQ/Local Government LGAQ snapshot

• Formed 1896

• Traditional role of Advocacy, but focus also on Assist and Advance

• All councils are members

• Advance – subsidiaries:• LocalBuy, LGIS, Resolute, Propel, LGM, LGW

• LocalBuy - IT, Telecommunications

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LGAQ/Local Government Local Government snapshot

• 77 Councils.

• 40,000 employees.

• Recent elections (March) 39 new mayors

• $100b in assets

• Level closest to the people

• IT/Telco spend - $150m pa

• Financial sustainability is a priority

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$800 million funding gap

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Our focus “Connect Innovate Achieve” – the role for the LGAQ and the services to our members

Can we help Councils to be more productive?

Can we help Councils to be digital leaders in their communities/regions?

Better Councils Better Communities

Understand where councils are in the journey, and what can we do to help them

Focus on the Nexus of forces/IOT and “smart”

Data-centric councils

Digital disruption and local government

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What is the LGAQ doing?Digital Productivity Report – understand and barriers

Innovation Roadshows/case studies/technology trials - demystify

technologies for DM – WPSS, LANES

Drones

smart council/smart community

telecommunications network – lobbying - “Fix our towns; Fix our highways”

Research/study – interstate/overseas. Digital disruption and jobs

Work closely with LocalBuy – on procurement strategy

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Digital ProductivityProduced every 2 years

2013 – Councils recognise the link between technology and improved productivity

But challenged by rate of change, infrastructure, having the right skills

Want to be more productive, but …need to improve processes including benchmarking, measuring the introduction of technology

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Digital ProductivityReducing costs remains highest priority.

84% committed to using better information to improve service delivery.

69% looking to technology to improve productivity.

Majority interested in analytics.

Only 8% councils have confidence in their data.

58% recognise local technical skill is a barrier.

70% expect to double number of online services.

Roadshows and demystifying technology• seven roadshow with 27 councils – aimed at leadership(elected and

officer – c-level; GMs) included in Elected Member Update

• Demystify technology – pilots• Vehicle monitoring – satellite only ; satellite/mobile; mobile only• Wifi in a box• Process automation• Drones • Smart lights/CCTV - indigenous• Smart playgrounds• DM - WPSS services and handsets• Bump technology

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Drone Technology

Disaster Management

• LGAQ has an Agreement with the Commonwealth Attorney General for Qld Councils to access WPSS• More than 50 councils – 130 services for key stakeholders of LDMG (only councils in Australia)• Lobbying the Commonwealth for Councils to access solutions that are next generation on public networks ...ie LANES

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Smart Communities

STREET LIGHT OUT?

PLANTS NEED WATER? BIN FULL?

PARKING VIOLATION?

NOISE VIOLATION?FREE WIFI?

ROAD CONDITION?

WATER LEAK?

AIR QUALITY?

SECURITY MONITORS?

HELP FOR TOURISTS?

SENSOR LIGHTS?

TRAFFIC CONDITIONS?

PEDESTRIAN COUNTER?

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Vehicle Monitoring

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Smart Street Lights

Its how you livePopulation/Broadband access statsColumn1 Column2 Column3 Column4 Column5 Column6 Column7city population country pop fixed broadband* fixed broadband fixed broadband wireless broadbandAmsterdam 780k 16.8m 40.63 6.8m 40.4 68.99Barcelona 1.6m 46.7m 27.62 12.8m 27.4 78.06Berlin 3.5m 82.6m 35.9 29.5m 35.7 63.82Copenhagen 562k 5.6m 41.32 2.3m 41 115.51Geneva 188k 8.1m 48.89 3.9m 48.1 83.08Masdar City 1k 9.2mTallinn 407k 1.2m 28.2 371k 31 114.15

Brisbane 2.1m 24m 27.7 6.5m 27 114.37

per 100; consumer total enterprise enterprise as per 100% of total pop

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It is no longer about where you live … but how you live.

In conclusion• Continue to understand where councils are in the digital journey and aim to assist

• Recognise the value of “smart” and encouraging councils by• Raising awareness• Technology pilots

• Nexus of Forces and IOT will drive productivity

• Continue to lobby to fix our towns – and our highways

• Procurement is key

• But also recognise that we live in exciting times.