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STUDENT RESEARCH
ACCOUNTANCY DEPARTMENT
College of Business, Economics, Accountancy an Management
THE MEDIATING EFFECT OF FINANCIAL ACCOUNTABILITY TO THE
RELATIONSHIP OF INTERNAL CONTROL AND SERVICE DELIVERY OF
HEALTH SERVICE INSTITUTIONS IN LIPA CITY.
A Proposed Research PaperPresented to the Faculty of the
College of Business, Economics,Accountancy and ManagementDe La Salle Lipa
n Partial Fulfillmentof the Re!uirements for the Degree
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ABSTRACT
&hough the health care sector of the Philippines has impro1ed dramatically during
the recent years, there are still some complaints regarding the !uality and a1aila2ility of
health care ser1ices 2eing pro1ided 2y speciali3ed institutions in the country4 &here are also
some issues regarding the misuse of the resources of these institutions, 5hich leads to
further dissatisfaction of clients4 6ith this surfacing issues, this study 5ill pro1ide further
insight on ho5 the management of "ealth Ser1ice nstitutions 7"Ss8 in the Philippines
conduct their operations 2y assessing their internal control, financial accounta2ility and
ser1ice deli1ery4 &he assessment process 5ill include the response of those in charged 5ith
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STUDENT RESEARCH
ACCOUNTANCY DEPARTMENT
College of Business, Economics, Accountancy an Management
go1ernance 5ith /. "Ss in the 1icinity of Lipa City, Batangas4 &he primary data for this
research 5ill 2e o2tained through the !uestionnaire adapted from $tongo 7-./-84 &he fi1e9
point Li:ert Scale 5ill 2e used to determine the percei1ed !uality of those in charge ofgo1ernance of the institutions that 5ill 2e in1ol1ed in the research in terms of their financial
accounta2ility, internal control and ser1ice deli1ery4
TABLE OF CONTENTS
Page
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ABS&RAC&
LS& #F &ABLES
LS& #F F*%RES
LS& #F APPE$DCES
i
ii
1
1i
1ii
Chapter/ BAC)*R#%$D #F &"E S&%D'
ntroduction ;;;;;;;;;;;;;;;;;;
Statement of Research Pro2lem;;;;;;;;;;;;;
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