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8/15/2019 Password Resets 2013.pdf
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Volvo Group Supplier PortalPassword Resets
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• In June 2013, a new Password Management self-service
portal has been launched.
• This allows the user to handle their own passwordmanagement themselves without having to contact the
Service Desk, when the user has forgotten their password
or their password has expired, as examples.
• The Password Management portal is available from the
Volvo Group Supplier Portal login page – ”Reset My
Password” link.
Overview
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• Change password – When the user knows their current password andwants to change it to a new password.
• Reset password using e-mail – If users have forgotten their passwordand need to reset their password, they can reset by sending an e-mail to
a registered e-mail address.
• Reset password using security questions –The user can also chooseto reset their password by answering a predefined set of securityquestions.
• Register answers to security questions – In order to reset theirpassword by using security questions, they first need to answer apredefined set of questions.
• E-mail notification when password is about to expire
• Multi-language support
Password Management Features
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Login Page View
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Password Management Main Page View
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Multi-language SupportSelect language here
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Change Password When Old Password is
KnownEnter VGSP
ID or Email
Address Here
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Reset Password via E-mail OnlyEnter Email Address ONLY Here
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Reset Password by Answering Security Questions
You must set up your security questions BEFORE your current password
expires to use this funct ion !
Select Manage Security Questions Link
Enter VGSP ID or Email
Address & Current Password
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Reset Password by Answering Security Questions
Answer any 4
questions and submit
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Reset Password by Answering Security
Questions After securi ty questions have been set up initially
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If you have any question [email protected].