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Patient Safety Platform
© 2015 PSERS | Proprietary & Confidential
One Platform - Multiple Solutions
Patient Safety Ecosystem
PSERS – Patient Safety Platform
Hospital
PSO
IDN
Hospital1
Hospital2
PSO
PSO
Hospital3
Clinic - 1
Clinic - 2
PSO
Patient Safety Ecosystem
PSERS – Patient Safety Platform
Hospital
PSO
IDN
Hospital1
Hospital2
PSO
PSO
Hospital3
Clinic - 1
Clinic - 2
PSO
Cu
rren
t S
tate
Fu
ture
Sta
te
Challenges for the hospitals
PSERS – Patient Safety Platform
Challenges
Data acquisition, Evaluation for Reporting, Reporting
Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA
The need to acquire Patient Safety events from a wide variety of
applications
Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data
Content coded using different taxonomies
Current situation
Patient Safety Ecosystem
PSERS – Patient Safety Platform
Patient Safety Platform
PSERS/PSO Platform
Event
Captu
re
Analy
sis
& E
valu
ati
on
Report
ing/P
SO
Subm
issi
on
RC
A
PSO
Analy
sis
Hospital PSO
Optional
Patient Safety – Challenges for the Hospitals
PSERS – Patient Safety Platform
Challenges
Data acquisition, Evaluation for Reporting, Reporting
Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA
The need to acquire Patient Safety events from a wide variety of
applications
Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data
Content coded using different taxonomies
Current situation
Patient Safety – Challenges for the Hospitals
PSERS – Patient Safety Platform
Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA
The need to acquire Patient Safety events from a wide variety of
applications
Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data
Content coded using different taxonomies
Current situation
Patient Safety – Challenges for the Hospitals
PSERS – Patient Safety Platform
Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA
The need to acquire Patient Safety events from a wide variety of
applications
Integration with EMR, cleanliness and hygiene related applications, and other clinical systems for denominator and relevant data
Content coded using different taxonomies
Current situation
Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA
Single safety event captured in different sources - malpractice claim, incident, complaint, Cleanliness and hygiene issue, RCA
Patient Safety Ecosystem
PSERS – Patient Safety Platform
Patient Safety Ecosystem
PSERS – Patient Safety Platform
So, what is the impact?
PSERS – Patient Safety Platform
No correlation and no aggregated analysis. No
insights about how many complaints/feedback
turned to incidents. No insight on how many
incidents turned to medical malpractice, how many
turn into fatal, and what is the hygiene compliance of
mobile device users etc, ultimately COMPROMISING
ON PATIENT SAFETY.
PSERS - One Platform, Multiple Solutions
PSERS – Patient Safety Platform
Patient Safety Evaluation and
Reporting System (PSERS) - Set of intuitive
tools
Improve patient safety
through learning
and ultimately
reduce risks
Comply with
Regulatory
Reporting
Evaluate and Assess Patient
Safety Risks
Identify and
capture patient safety events
Encourage patients
and family members to freely raise and discuss
the concerns
Incidents
Near Misses
HygieneFeedbac
k/ Complai
nts
PSO
HospitalSo, what is PSERS all about?
Available Solutions
PSERS – Patient Safety Platform
Event Reporting
mobilESoap
There are currently 2 solutions that have already been built onto this PSERS platform
Patient Safety Ecosystem
PSERS – Patient Safety Platform