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8/3/2011 1 Partnership for Patients-National Priorities Partnership © Patient Safety Webinar Series Webinar #4: Reducing Infections in the Intensive Care Unit (ICU) August 3, 2011 © National Priorities Partnership Today’s Hosts and Speaker Moderator Steve Findlay, MPH, Senior Health Policy Analyst, Consumers Union, NPP Partner, and former Co-Chair of the NPP Safety Workgroup Featured Speaker Peter Pronovost, MD, PhD, Medical Director, Johns Hopkins University School of Medicine 8/3/2011 © National Priorities Partnership Today’s Reactor Panel Helen Macfie, PharmD, FABC, Senior Vice President, Performance Improvement, Memorial Medical Care Centers Michael Klompas, MD, MPH, Associate Hospital Epidemiologist, Brigham and Women’s Hospital Victoria Nahum, Executive Director, Safe Care Campaign 8/3/2011
Transcript
Page 1: Patient Safety Webinar #4media01.commpartners.com/NQF/08_03_11/Patient_Safety...Eliminating catheter-related bloodstream infections in the intensive care unit. Crit Care Med 2004;32:2014-2020.

8/3/2011

1

Partnership for Patients-National Priorities Partnership©

Patient Safety Webinar Series

Webinar #4: Reducing Infections in the Intensive Care

Unit (ICU)

August 3, 2011

© National Priorities Partnership

Today’s Hosts and Speaker

Moderator

� Steve Findlay, MPH, Senior Health Policy Analyst, Consumers Union, NPP Partner, and former Co-Chair of the NPP Safety Workgroup

Featured Speaker

� Peter Pronovost, MD, PhD, Medical Director, Johns Hopkins University School of Medicine

8/3/2011

© National Priorities Partnership

Today’s Reactor Panel

� Helen Macfie, PharmD, FABC, Senior Vice President, Performance Improvement, Memorial Medical Care Centers

� Michael Klompas, MD, MPH, Associate Hospital Epidemiologist, Brigham and Women’s Hospital

� Victoria Nahum, Executive Director, Safe Care Campaign

8/3/2011

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8/3/2011

2

© National Priorities Partnership

Welcome to the Patient Safety Webinar Series

The objectives of the series are to:

� Share strategies for “getting started” to accelerate improvements in national patient safety efforts

� Highlight the role of public-private partnership in achieving Partnership for Patients goals

� Describe NPP’s role in catalyzing action and enabling change

8/3/2011

© National Priorities Partnership

Objectives for Today’s Webinar

© National Priorities Partnership

� Provide an opportunity for thought leaders in the field of hospital-acquired infections to share best practices, success stories, and strategies for getting started

� Generate action in organizations and communities nationwide

8/3/2011

Objectives for Today’s Webinar (cont.)� Provide examples of public-private partnerships

working collaboratively to achieve results

� Address the Partnership for Patients goals of reducing catheter-associated urinary tract infections (CAUTI), central line-associated blood stream infections (CLABSI), and ventilator-associated pneumonia (VAP)

8/3/2011

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8/3/2011

3

© National Priorities Partnership

About the Audience

21%

56%

6%

2%

2%

2%

1%

1%

9%

0% 10% 20% 30% 40% 50% 60%

Other

Hospital

Healthcare provider (non-hospital)

Clinican (non-hospital)

Consumer organization

Healthcare purchaser

University / Academia

Supplier Industry

Quality Improvement Organization

8/3/2011

© National Priorities Partnership

Audience Regional Location

Northeast, 16%

South, 34%

Midwest, 21%

West, 17%

No Response, 12%

8/3/2011

© National Priorities Partnership

Polling Question

Which demographic best describes your organization or community?

8/3/2011

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8/3/2011

4

Developing a National Quality Strategy

Health reform legislation, the Affordable Care Act (ACA), requires the Secretary of Health and Human Services to “establish a national strategy to improve the delivery of healthcare services, patient health outcomes, and population health.”

HR 3590 §3011, amending the Public Health Service Act (PHSA) by adding §399HH (a)(1)

© National Priorities Partnership

8/3/2011

HHS’ Domains and Principles for the National Quality Strategy

Principles reflect:

� Patient-centeredness and family engagement

� Quality care for patients of all ages, populations, service locations, and sources of coverage

� Elimination of disparities

� Alignment of public and private sectors

© National Priorities Partnership

BETTERCARE

AFFORDABLECARE

HEALTHY PEOPLE/

COMMUNITIES

8/3/2011

HHS 2011 National Quality Strategy:Six National Priorities

1. Making care safer by reducing harm caused in the delivery of care.

2. Ensuring that each person and family are engaged as partners in their care.

3. Promoting effective communication and coordination of care.

4. Promoting the most effective prevention and treatment practices for the leading causes of mortality, starting with cardiovasculardisease.

5. Working with communities to promote wide use of best practices to enable healthy living.

6. Making quality care more affordable for individuals, families, employers, and governments by developing and spreading new health care delivery models.

© National Priorities Partnership

8/3/2011

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8/3/2011

5

NPP has been specifically asked to provide input to HHS on identified priorities as well as at least:

� three goals per priority area

� two strategic opportunities per goal

� two measures per goal

© National Priorities Partnership

NPP’s Ongoing Role in Consultation to HHS on the National Quality Strategy

8/3/2011

Partnership for Patients Goals

� Keep patients from getting injured or sicker. By the end of 2013, preventable hospital-acquired conditions would decrease by 40%compared to 2010.

� Help patients heal without complication. By the end of 2013, preventable complications during a transition from one care setting to another would be decreased so that all hospital readmissions would be reduced by 20%compared to 2010.

© National Priorities Partnership

8/3/2011

Partnership for Patients Nine Areas of Focus

� Catheter-Associated Urinary Tract Infections (CAUTI)

� Central Line Associated Blood Stream Infections (CLABSI)

� Injuries from Falls and Immobility

� Adverse Drug Events

� Obstetrical Adverse Events

� Pressure Ulcers

� Surgical Site Infections

� Venous Thromboembolism

� Ventilator-Associated Pneumonia (VAP)

© National Priorities Partnership

8/3/2011

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8/3/2011

6

Partnership for Patients: Goals forHospital-Acquired Infections

� Catheter-Associated Urinary Tract Infections Goal: Reduce the number of CAUTIs by 50% by 2013.

� Central-Line Associated Blood Infections Goal: Reduce preventable CLABSIs by 50% by 2013.

� Ventilator-Associated Pneumonia Goal: Reduce preventable cases of VAP by 50% by 2013.

© National Priorities Partnership

8/3/2011

How Will Change Actually Happen?

And how will it happen at scale?

© National Priorities Partnership

8/3/2011

How Will Change Actually Happen?� There is no “silver bullet,” but we know we

must:

� work together

� provide thoughtful incentives

� engage patients and families, authentically

� engage leadership

� assist in the painstaking work of improvement

© National Priorities Partnership

8/3/2011

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8/3/2011

7

The Centers for Disease Control and Prevention (CDC) supports states in preventing hospital acquired infections (HAI) through funding and technical support:

� CDC has multiple investments with the American Recovery and Reinvestment Act (ARRA) and the Affordable Care Act (ACA)

� $39.8 million in ARRA funds to 49 states, the District of Columbia, and Puerto Rico

� $11.75 million in ACA funds for FY 2011; $20 million proposed for FY 2012

� Funds support state and local HAI prevention and control strategies, and improve the quality and quantity of HAI reporting

CDC: A Federal Partner in HAI Prevention and Surveillance

© National Priorities Partnership

8/3/2011

CDC: A Federal Partner in HAI Prevention and Surveillance

CDC contributes to HAI surveillance through:

� Maintaining the nation’s reference laboratory

� Developing new methods for susceptibility testing and environmental testing

� Providing direct support to hospitals, healthcare facilities and health departments when outbreaks occur

© National Priorities Partnership

8/3/2011

CDC Links and Resources

� State Prevention Projects Map

� National Healthcare Safety Network

� Healthcare Infection Control Practices Advisory Committee (HICPAC) Guidelines for CLABSI and CAUTI

� CDC’s Prevention Epicenters

These links are available in the Resources tab, on the top left corner of your screen.

© National Priorities Partnership

8/3/2011

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8

Peter Pronovost, MD, PhD, FCCM

Johns Hopkins University

Eliminating CLABSI:Eliminating CLABSI:

a model for reducing preventable harma model for reducing preventable harm

I Will …I Will …

8/3/2011

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8/3/2011

9

8/3/2011

Median and Mean CRBSI Rate

0

1

2

3

4

5

6

7

8

9

Base

line

Interv

ention

0-3

4-6

7-9

10-1

2

13-1

5

16-1

8

19-2

1

22-2

4

25-2

7

28-3

0

31-3

3

34-3

6

Time (months)

Median CRBSI Rate Mean CRBSI Rate

Pronovost NEJM 2006: Pronovost BMJ 2010: Sawyer CCM2010

8/3/2011

Impact of Statewide Quality Improvement

Initiative on Hospital Mortality

0.7

0.8

0.9

1

1.1

Pre-implementation (12

months: Oct 02 - Sept 03)

Project Initiation (5 months:

Oct 03 - Feb 04)

Implementation (12 months:

Mar 04 - Feb 05)

Post-implementation (12

months: Mar 05 - Feb 06)

Post-implementation (12

months: Mar 06 - Dec 06)

Study Group Adjusted OR Comparison Group Adjust OR

Ad

just

ed

Od

ds

Ra

tio

Impact of Michigan Keystone Project on Hospital Mortality

Lipitz: BMJ 20118/3/2011

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8/3/2011

10

Slide 28

Infect Control Hosp Epidemiol 2011;32(4):epub

Michigan Keystone ICU

(n=

Slide 29

Getting to 0 in a HospitalGetting to 0 in a Hospital

• CEO commits to 0

• ICU leaders accountable, know rates, commit to 0

• ICU makes it easy to comply with checklist

• ICU empowers nurses to ensure compliance

• ICU reviews every infection as a defect

• ICU standardizes, audits, and improves catheter maintenance

• ICU posts and discuss infection rates weeks without an infection

http://www.modernhealthcare.com/article/20110725/SUPPLEMENT/307259972/-1

Slide 30

How Can We SpreadHow Can We Spread

• A fractal is the same

geometric pattern repeated in different sizes and shapes.

• Each piece is part of the

whole.

• Provides mechanism for

vertical and horizontal integration

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8/3/2011

11

Slide 31

Levers to Support ChangeLevers to Support Change

• Regulatory

• Hierarchy- management

• Economic pressure

• External Social pressures

• Networks/ Communities provided with technical support

Slide 32

Clinical CommunitiesClinical Communities

• Commit to work together to achieve goals

• Responsible for outcomes

• Interdependent and united by common purpose

• Supported by vertically integrated technical core

• Supports horizontal learning

• Supports participatory forms of decision making

• Adaptable and flexible

• Aveling, E. 2011

Slide 33

Why Did This WorkWhy Did This Work

• Started with goal and worked backwards

• Kept score with measure clinicians believed valid

• Guided by science, phase 1, 2, 3

• Committed to collaborate

• Modified locally to fit context

• Focused on adaptive work

• Framed CLABSI as a social program capable of

being solved

• Created a community

Laws and the enforcement of laws, important though they are, can

never substitute for the character of the citizens themselves

Teddy Roosevelt

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8/3/2011

12

8/3/2011

I Will …I Will …

Berenholtz SM, Pronovost PJ, Lipsett PA, Hobson D, Earsing K, Farley, JE, Milanovich S, Garrett-Mayer E, Winters BD, Rubin HR, Dorman T, Perl TM. Eliminating catheter-related bloodstream infections in the intensive care unit. Crit Care Med 2004;32:2014-2020.

Pronovost PJ, Goeschel CA, Colantuoni E, Watson S, Lubomski LH, Berenholtz SM, Thompson DA, Sinopoli D, Cosgrove S, Sexton JB, Marsteller JA, Hyzy RC, Welsh R, Posa P, Schumacher K, Needham D. Sustaining reductions in catheter related bloodstream infections in Michigan intensive care units: Observational study. British Med J 2010;340:c309.

DePalo VA, McNicoll L, Cornell M, Rocha JM, Adams L, Pronovost PJ. The Rhode Island ICU Collaborative: A model for reducing central line-associated bloodstream infection and ventilator-associated pneumonia statewide. Qual Saf Health Care 2010;19:555-561.

Berenholtz SM, Pham JC, Thompson DA, Needham DM, Lubomski LH, Hyzy RC, Welsh R, Cosgrove SE, Sexton JB, Colantuoni E, Watson S, Goeschel CA, Pronovost PJ. An intervention to reduce ventilator-associated pneumonia in the ICU: Collaborative cohort study. Infect Control Hosp Epidemiol 2011, in press.

Sexton JB, Berenholtz SM, Goeschel CA, Watson S, Holzmueller CG, Thompson DA, Hyzy RC, Marsteller JA, Schumacher K, Pronovost PJ. Assessing and improving safety climate in a large cohort of intensive care units. Crit Care Med Feb 2011.

Lipitz-Snyderman A, Steinwachs D, Needham DM, Colantuoni E, Morlock LL, Pronovost PJ. Impact of a statewide intensive care unit quality improvement initiative on hospital mortality and length of stay: Retrospective comparative analysis. Brit Med J 2011;342:d219.

Pronovost, PJ, Marsteller JA, Goeschell CA. Preventing Bloodstream Infections: A Measurable National Success Story: Health Affairs 2011;20:628-634

Dixon-Woods M, Bosk CL, Aveling EL, Goeschel CA, Pronovost PJ.. Explaining Michigan: developing an ex post theory of a qualityimprovement program: Milbank Q. 2011 Jun;89(2):167-205

References

8/3/2011

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8/3/2011

13

© National Priorities Partnership

Response from the Audience

Tell us about your experience in

reducing infections in the ICU

What supports do you need to accelerate change and improve patient safety in your organization?

To provide questions or comments, please type into the chat box at the bottom left corner of your screen.

Your responses will be addressed during the audience discussion later on in the webinar.

8/3/2011

© National Priorities Partnership

Polling Question

What is your organization currently doing to minimize infections, such as CAUTI,

CLABSI, and VAP?

8/3/2011

© National Priorities Partnership

Polling Question

In your organization, what is the principle barrier to reducing infections in the

intensive care unit?

8/3/2011

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8/3/2011

14

© National Priorities Partnership

Reactor Panel Discussion

Moderated by Steve Findlay

NPP Partner

8/3/2011

Frontline Provider Perspective

Michael Klompas, MD, MPH

Associate Hospital Epidemiologist

Brigham and Women’s Hospital

The VAP Prevention ParadoxVAP

Rates

Vent

LOS

ICU

LOS

Hospital

LOSDeath

Head-of-bed elevation

Regular oral care with chlorhexidine

Continous aspiration of subglottic secretions

Silver-coated endotrachealtubes

Klo

mpas,

Critica

l Care

2009;1

3:3

15

8/3/2011

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8/3/2011

15

The VAP Prevention ParadoxVAP

Rates

Vent

LOS

ICU

LOS

Hospital

LOSDeath

Head-of-bed elevation

Regular oral care with chlorhexidine

Continous aspiration of subglottic secretions

Silver-coated endotrachealtubes

Klo

mpas,

Critica

l Care

2009;1

3:3

15

Daily sedative interruptions

Readiness to extubate

Sedative interruptions ANDReadiness to extubate8/3/2011

A Cautionary Tale…

100% 93% 92% 97% 95%100% 93% 100% 97% 97%100% 93% 100% 97% 97%97% 100% 100% 94% 92%94% 93% 90% 97% 89%100% 100% 100% 100% 100%

Element

HOB

Daily Sedation Holiday

DVT

GI Prophylaxis

Oral Care Prophylaxis

Readiness to Extubate

Unit by UnitVentilator Bundle Compliance Report

UNIT A B C D E

© National Priorities Partnership

8/3/2011

A Cautionary Tale…

100% 93% 92% 97% 95%100% 93% 100% 97% 97%100% 93% 100% 97% 97%97% 100% 100% 94% 92%94% 93% 90% 97% 89%100% 100% 100% 100% 100%

Element

HOB

Daily Sedation Holiday

DVT

GI Prophylaxis

Oral Care Prophylaxis

Readiness to Extubate

Unit by UnitVentilator Bundle Compliance Report

UNIT A B C D E

On investigation-Daily sedation holiday and readiness to extubate marked as “contraindicated” in ~50% of patients

© National Priorities Partnership

8/3/2011

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8/3/2011

16

Consumer Advocacy Perspective

Victoria Nahum

Executive Director

Safe Care Campaign

Just as Dr. Pronovost’s successful Checklist Approach requires that certain components be in place in order to realize best expected outcomes, certain components must be in place within a Patient-Centric / Patient-Involved Safety Culture in order to realize best expected outcomes.

“Checklists have a role in improving patient safety. But they only get us part way down the

field. To reach our ultimate goal - making patients safer - we must engage teams to

embrace the concepts behind checklists and become full partners in developing and

improving this life-saving tool. And, we must measure our results to make sure that every

patient always gets the care they deserve.”

– Peter Pronovost

© National Priorities Partnership

8/3/2011

Patient and Family EngagementPatient and Family EducationPatient and Family Empowerment

The 3 E’s.Actual harm to the patient can and probably will be caused by lack of any of these 3 components.

Lacking these necessary components, healthcare will never completely attain the highest levels of best outcomes we aspire to.

We cannot begin to call what we currently have “A True Culture of Safety” until we incorporate these components into every care plan for every patient.

© National Priorities Partnership

8/3/2011

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8/3/2011

17

Health System PerspectiveApproach from MemorialCare

Helen Macfie, Pharm.D., FABCSenior VP, Performance Improvement and Strategy

MemorialCare Health System, Southern California

© National Priorities Partnership

The Four Keys� Make it Strategic

� Set “Bold Goals”

� Reduce Hospital Acquired Infections (HAIs) to the Zero Zone by June 2012

� Hand Hygiene� Standardize

definition

� Marketing campaign

� Training for ALL

� Champions, surveillance

� Amnesty’s over

Evolving Our Bold GoalsSystem-Wide Strategic Plan

• FY’12� Reduce mortality by 20%

� Achieve “perfect care” to 95%

� Reduce code emergencies outside of the ICU by 50%

� Reduce hospital acquired infections to the “Zero Zone” (zero or rare)

� Increase our patient experience to top 20th percentile for HCAHPS Overall Rating (% 9s and 10s)

� Reduce hospital acquired pressure ulcer Stage 2-4 rates to the “Zero Zone”

� Achieve hand hygiene compliance of 100%

� Reduce patient falls by 75%

� Reduce sepsis mortality by 30%

8/3/2011

© National Priorities Partnership

The Four Keys� Hard-Wired Best

Practices� System-wide HAI Best

Practice Team

� Gap analysis to evidence

� Tests of change

� Hard-wiring into EMR

� Results Visibility� Board, e-dashboards,

committees, department visibility boards

� Talk about rates and #s

� 187 Lives louched, reduced infections

� ~$2.1M/year saved

Hand Hygiene Serious infections - VAP, CLAS-BSI

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

1Q'06

2Q'06

3Q'064Q'06

1Q'07

2Q'07

3Q'0 7

4Q' 07

1Q'0 8

2Q' 08

3Q' 08

4Q' 08

1Q' 09

2Q'09

3Q'09

4Q'09

1Q'10

2Q'10

3Q'10

4Q'10

1Q'112Q

'11

Rat

e pe

r 10

00

0

2

4

6

8

10

12

14

# of

Infe

ctio

ns in

Peo

ple

CLABSI VAP CLABSI Rate per 1000 VAP Rate per 1000

8/3/2011

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8/3/2011

18

© National Priorities Partnership

Questions for the Panelists

1. In your work, how have you actively engaged patients and families to prevent infections?

2. What is your advice for webinar participants who want to accelerate change and achieve success?

3. What policy or environmental supports are needed to accomplish your goals?

8/3/2011

© National Priorities Partnership

Audience Discussion

Tell us about your experience in

reducing infections in the ICU

To provide questions or comments, please type into the chat box at the bottom left corner of your screen. To dial

into the discussion, call 1-888-203-7337, confirmation code 9168748, and press *1 to ask a question.

8/3/2011

© National Priorities Partnership

Polling Question

Does your organization have a system in place for educating patients and their families about

their role in reducing infections?

8/3/2011

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8/3/2011

19

© National Priorities Partnership

Scenario Polling Question

A patient is in the ICU with a complex condition. His brother and nurse are waiting for the physician to check on him. When the doctor enters the room, she forgets to wash her hands. What is most likely to happen next, in your hospital?

8/3/2011

© National Priorities Partnership

Audience Discussion

Talking About Your Experience

To provide questions or comments, please type into the chat box at the bottom left corner of your screen. To dial

into the discussion, call 1-888-203-7337, confirmation code 9168748, and press *1 to ask a question.

8/3/2011

© National Priorities Partnership

Conclusion

Next Steps, Further Resources, and Concluding Remarks

8/3/2011

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8/3/2011

20

© National Priorities Partnership

Polling Question

When do you plan to act on the information provided in this webinar?

8/3/2011

© National Priorities Partnership

Polling Question

Did you find tangible actions and practices you can put to use in your organization or

community in this webinar?

8/3/2011

© National Priorities Partnership

Further Resources

Resources, links and PDF documents are available now in

the top left corner of your screen, including:

� Partnership for Patients website

� National Priorities Partnership website

� National Quality Forum patient safety webpage

� Link to the John M. Eisenberg Patient Safety and Quality

Award – Application period open from Aug. 1 – Oct. 3

8/3/2011

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8/3/2011

21

© National Priorities Partnership

Patient Safety Webinar Series

Upcoming webinar topics:

� Surgical Site Infections – August 16

� Pressure Ulcers and Injuries from Falls –September 9

� Obstetrical Adverse Events – September 28

� Venous Thromboembolism - October 5

To register: eo2.commpartners.com/users/pfp/

8/3/2011

© National Priorities Partnership

Concluding Remarks

Steve Findlay, NPP Partner

8/3/2011

© National Priorities Partnership

Thank You

A recording of this webinar will be available on the National Quality Forum website within 48 hours. When

you exit, you will automatically be directed to an evaluation about this webinar.

For further questions, please contact [email protected]

8/3/2011


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