COMMUNICATION & INFLUENCE

Paul Goddard 30th October 2014

Body Language/Voice Tone/Verbal language

Be Genuine

Communication

Words (7%)

Tonality (38%)

Physiology (55%).

7 Magic Words – Kevin Hogan

7 Magic Words – Kevin Hogan

1. Please

7 Magic Words – Kevin Hogan

1. Please

2. Thank you

7 Magic Words – Kevin Hogan

1. Please

2. Thank you

3. Person’s Name

7 Magic Words – Kevin Hogan

1. Please

2. Thank you

3. Person’s Name

4. Now

7 Magic Words – Kevin Hogan

1. Please

2. Thank you

3. Person’s Name

4. Now

5. Because

7 Magic Words – Kevin Hogan

1. Please

2. Thank you

3. Person’s Name

4. Now

5. Because

6. Imagine

7 Magic Words – Kevin Hogan

1. Please

2. Thank you

3. Person’s Name

4. Now

5. Because

6. Imagine

7. Control Words

Body Language to Help Rapport

Body Language to Help Rapport

1. Preening

Body Language to Help Rapport

1. Preening

2. Stand up when greeting people

Body Language to Help Rapport

1. Preening

2. Stand up when greeting people

3. Head tilt

Body Language to Help Rapport

1. Preening

2. Stand up when greeting people

3. Head tilt

4. Two button jackets as opposed to three button jackets

Body Language to Help Rapport

1. Preening

2. Stand up when greeting people

3. Head tilt

4. Two button jackets as opposed to three button jackets

5. People do not like brown suits

Body Language to Help Rapport

1. Preening

2. Stand up when greeting people

3. Head tilt

4. Two button jackets as opposed to three button jackets

5. People do not like brown suits

6. Establish natural eye contact

Body Language to Help Rapport

1. Preening

2. Stand up when greeting people

3. Head tilt

4. Two button jackets as opposed to three button jackets

5. People do not like brown suits

6. Establish natural eye contact

7. Hands

Body Language to use

1. Asking for something with palms down

2. Embracing with open hands

Voice tone to use

1. An Imbedded Command with voice tone

2. Direct Command

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