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PAYER GUIDE

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WWW.PEERTRANSFER.COM PAYER GUIDE The Student’s Guide to International Payments with peerTransfer
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Page 1: PAYER GUIDE

WWW.PEERTRANSFER.COM

PAYER GUIDEThe Student’s Guide to International

Payments with peerTransfer

Page 2: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 1: GET STARTED• Visitwww.peertransfer.com.

• Usethesearchboxtoselectyourschool&clickthegreenGetStartedbutton.

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Page 3: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 2: ENTER PAYMENT AMOUNT• Entertheexactpaymentamountyouoweandyourhomecountry.

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Sample University500 University Ave.Los Angeles, CA 91012, UShttp://www.sampleuniversity.edu

SAMPLEUNIVERSITY

In United States Dollars, the amount you want Sample University to receive.

Eliminate hidden bank fees - ensure Sample University receives the correct amount.

Page 4: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 3: SELECT PAYMENT TYPEBasedonyourcountryselectionpeerTransferwillautomaticallydisplayyourlocalcurrencyratewiththeappropriatepaymentoptions,suchastraditionalbanktransferordebit/creditcardpayment.

• Traditionalbanktransfer(alsoknownasawire)isthemostcosteffectivemethod.Pleasenotethattocompletethepaymentyouwillneedtomakearrangementswithyourbank(in-person,online,oroverthephone)andsendyourfundstopeerTransferinyourchosencurrency.

• Debit/creditcardwillallowyoutomakeanonlinepaymentinyourhomecurrency.Contrarytoatraditionalinternationalcreditcardpayment,withpeerTransferwearehandlingtheforeignexchangesoyouwillknowtheexactamountthatwillbedeductedfromyouraccountbeforemakingyourpayment.Pleasenotethatcreditcardpaymentsarenotavailableineverycountry.

• peerTransferwillthenconvertyourcurrencyandpayyourinstitution.

• Ifyouhaveanaccountinadifferentcurrencythatyouwouldprefertouse,selectthatcountryinthe“whatcountryareyoupayingfrom”fieldinstead.

• Ifyouselectyourhomecountry,butyoudon’tseeyourhomecurrency,nottoworry—youcanalwayspayinthecurrencyofyourinstitutionorselectadifferentcurrency.Theprocessandbenefitswillremainthesame,however,yourbankwillhandletheforeignexchangebeforesendingthefundstopeerTransfer.

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Eliminate hidden bank fees - ensure Sample University receives the correct amount.

to receive.

In United States Dollars, the amount you want Sample University to receive.

Page 5: PAYER GUIDE

WWW.PEERTRANSFER.COM

Sample University

STEP 4: LOGIN/CREATE ACCOUNT & FILL IN PERSONAL DETAILS• Enteryourname,email,andpasswordtocreateanaccount(thiswillallowyoutotrackyour

paymenteachstepoftheway).Inaddition,yourpaymentdetailswillbesavedandpre-fillforyournextpayment.

• Followthepromptstofillinyourpersonaldetailsandcontactinformation.

• ClickthegreenContinuewithPaymentButton.

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Student ID

Page 6: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 5: CONFIRM PAYMENT DETAILS

• Pleasereviewandconfirmtheinformationforyourpayment.

• Ifyouarepayingviabanktransfer,youwillreceiveadeadlinebywhichyoushouldgotoyourbankandcompletethepayment.Thispaymentduedatewillbelistedonthepaymentdetailspageatthebottom.(Ifyouneedmoretime,ourCustomerSupportDepartmentcanallowforanextensionatthetimeofbooking.Ifyoumissyourdeadline,youcanalsorequestmoretimeinyourdashboard.Thisdeadlineisnotassociatedwithyoureducationalinstitutiondeadline).

• ClickthegreenContinuewithPaymentButton.

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You will pay 20,894.00 EUR from Spain via Domestic Bank Transfer in Euros (EUR), and Sample University will receive $20,000.00 USD.

Page 7: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 6 (FOR BANK TRANSFERS): REVIEW PAYMENT INSTRUCTIONS

• Forabanktransfer(wire)youwillbedirectedtoyourpaymentdashboardwhereyouwillreceivepaymentdeliveryinstructions.Youcanreviewthepaymentdetailsandreturnasnecessarytocheckthestatusofyourpayment.

• Youcanenteryourmobilephoneatthepromptifyouwouldliketoreceivepaymentstatusupdatesviatext.Ifyoudonotwanttoreceivetextupdatesclickthenothankyoulink.

• Forabanktransferwerecommendthatyourprinttheinstructionstobringwithyoutothebankwhenyoumakeyourpayment.Thiswillmaketheprocessclearerforyouandthebank.PleasemakesuretoincludeyourpeerTransferpaymentIDinthedetailsofyourbanktransfer.

• IMPORTANT:YourpaymentIDisonlyvalidforthispayment.EverypaymentrequiresauniquepeerTransferpaymentID.Thisfacilitatesthepaymenttrackingprocess.

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Sample University

25,000.00 USD to Sample University

Page 8: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 6 (FOR CREDIT CARDS): REVIEW PAYMENT INSTRUCTIONS

• Fordebit/creditcardpaymentsyouwillbetakentoawebformtofillinyourcreditcardinformationandcompleteyourpayment.Pleasenotethatfundswillnotbedisplayedonyourstudentaccountimmediatelyasyourpaymentstillneedstobeprocessedanddeliveredtoyourinstitution.

• Pleasebesuretocheckyourcreditcardlimitstoverifyitcanaccommodateyourpaymentsize.Insomecasesyouwillneedtocallyourbanktoconfirmyourpaymentcanbeprocessed.

• Youcanenteryourmobilephoneatthepromptifyouwouldliketoreceivepaymentstatusupdatesviatext.Ifyouwouldprefernottoreceivetextupdates,click‘nothankyou’attheprompt.

• IMPORTANT:YourpaymentIDisonlyvalidforthispayment.EverypaymentrequiresauniquepeerTransferpaymentID.Thisfacilitatesthepaymenttrackingprocess.

CMU218764935

Visa

25,000.00 USD to Sample University

EUR 20895.00

57 Paso Via Mar

Valencia

45062

Spain

+34 96 065 3947

[email protected]

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Page 9: PAYER GUIDE

WWW.PEERTRANSFER.COM

STEP 7: TRACK PAYMENT STATUS ONLINE

• Yourdashboardwillbeupdatedeachstepoftheprocess,andyouwillreceiveafinalemailconfirmationwhenpaymenthasbeendeliveredtoyourinstitution.

• Keepinmindthatyourschoolmaytake2-3businessdaystopostyourpaymenttoyouraccountoncetheyhavereceivedit.

• Ifyouhavenotsentyourpaymentwithin2days,youwillreceiveanotificationfrompeerTransferaskingifyouneedmoretime,wanttocancel,orhavealreadysentyourpayment.

• Shouldyouhaveanyquestionsalongtheway,contactpeerTransfer24x7viaemail,livechat,orphone.

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25,000.00 USD to Sample University

Page 10: PAYER GUIDE

WWW.PEERTRANSFER.COM

NEED HELP?

Customer Support Phone Numbers :

USATollfree+18003469252

USALocalnumber+16172077076

Spain+34960653947

Canada+16479309424

Australia+61(2)80069729

UnitedKingdom+44(20)32394729

HongKong+85281703729

SouthKorea+82(70)78479729

Email:[email protected]

Online:peertransfer.com/help

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