Planning, Budgeting, and AccountabilityPresentation to I.T.

2009-2010

Student Computing

The Student Computing department has been established to provide computing resources,

technical support and information systems that enhance the educational experience of the

students of Utah Valley University.

5 – Open LabsLoft, Fishbowl, Greenhouse, Wasatch, Info

Commons14 – Academic Labs

(2) Education,(2) BEHS, (2) Language, NG, Multi Cultural,

Trio, CTE, (3) CSSE and CACC, Athletics62 Kiosks and Classroom computers

System administration of:UVlinx, UVlinxADM, CSCSQL, PServer, UVDL,

Autouser, CSC, Faronics, Winselect and SCAccounting for 72 Printers

522+ total PC’s

Darel Hawkins, Director

B.S., CNE, MCSE, CCNA, Network+,

Server+, A+, ITIL

Andrea Oldroyd, Technician III

A.S., CNA, Network+, A+, MCP

Kimberly Leseberg, Technician III

B.S., MCP

David Durtschi, PT Support Technician I

14 part-time Lab Assistants

Student FeesAll soft funded positions

All department current & operating expenses 50% Technician III Hard Funded

Student Government

Report annually on use of student fees

Direction on projects and initiatives

Information Technology

Supervisory role of staff and projects

Fall 08- Spring 09

Lab Printing 2008 – 2,778,396

Lab Printing 2009 – 2,395,605

Donated time and resources to CSSE and CACC for new

Labs. Not Funded yet-NG not reimbursed

Developed a new windows update strategy for Labs

Replaced computers in Greenhouse, Loft, Behavioral Science , Trio, and Education

Implemented a new Faronics server for Deepfreeze

Setup Athletics lab with virtual

desktops donation Move servers from SC 116 to the DLC

New training program for Lab AssistantsInstallation of Camera’s for monitoring Labs

Time organization

Setting expectations

Meeting demands for network, file, applications

and printer access for laptops

Reduce the support impact of

newly implemented technologies

on the helpdesk.

Manage employees better

Move all kiosks to virtual desktop for better reliability and manageability

Migrate student accounts to the new UVU tree when the solution has been tested and is production

readyApplication Server

Student computer rental Program – Space needed

Training for ESX servers and VDIStandardization of Virtual Desktop

Implementation of new Labstats Program*Labstats will be installed campus wideComplete virtual kiosks with WinselectStudent Employee incentive program