Pc Attach Mate Letter Count Instruction Set --- Latest

8/8/2019 Pc Attach Mate Letter Count Instruction Set --- Latest

1/27

Category Customer Request Priorty

AWT RequestThird party Richfield bulk Update Daily Emergency

y


2/27

AWT RequestHP/Compaq First Name Field Update Weekly/Mo High

AWT RequestUPS Weekly HighAttachmate processing Needed (CindyWesterfer)


3/27

AWT RequestOnyx Waste Suspension Attachmate Monthly High

AWT RequestNextel Atlanta Bulk Update Weekly High

AWT RequestSprint Sprint Bulk Update Daily High


4/27

AWT RequestSprint Sprint Bulk Update offs Daily High

AWT RequestAllied Waste Great Lakes and Dinverna Closing Bi-Monthly High

AWT RequestThird party State of Ohio Bulk Update Daily High


5/27

File Drop Nextel Nextel Payment Address PC attachmate Daily High

File Drop Nextel Nextel Payment Custom Data pc attachma Daily High

File Drop Griffith Griffith Labs PC Attachmate Process Weekly Very High

File Drop Newark Newark PC Attachmate Process Bi Weekly Medium

AWT RequestRoadway Bulk Update-Auto Messages High


6/27

AWT RequestUPS Third Party Closures Weekly High

AWT RequestSafety-Kleen Debtalerts Letters Emergency

AWT RequestThird party Bulk Update Emergency

AWT RequestCanada Update Telephone Numbers High

AWT RequestBbraun Attachmate Request H12 High

AWT RequestDanka Attachmate Request Medium

File Drop Covad Covad Doccode Daily Medium


7/27

AWT RequestUnited Yellow Pages Attachmate For Catalyst First Name Field High

Letter Count Letter Count Letter Count Monthly High

AWT RequestUPS Third Party Updates Weekly High

Sprint Boca Bulk Update

QULG Attachmate daily

Bulk No Count


8/27

SAFECO

Travelers-Richmond (3rd Party Insurance _

Staples Bulk Update

Sprint Dwnf Bulk Updates

The Ace USA

OCE Imagistics Bulk Update - West

Attachmate-Update Custom Data
http://rmsconnect.com/awt/khome.asp?action=dbmaint&dbaction=editproj&table=proj1&id=36153http://rmsconnect.com/awt/khome.asp?action=dbmaint&dbaction=editproj&table=proj1&id=36153


9/27

Kim Sterling Biweekly Catalyst Update

Rivr Bulk Update

Kim Sterling - Attachmate Pc Code Removals

Bulk Upload Hola
http://rmsconnect.com/awt/khome.asp?action=dbmaint&dbaction=editproj&table=proj1&id=36313http://rmsconnect.com/awt/khome.asp?action=dbmaint&dbaction=editproj&table=proj1&id=37259http://rmsconnect.com/awt/khome.asp?action=dbmaint&dbaction=editproj&table=proj1&id=37259http://rmsconnect.com/awt/khome.asp?action=dbmaint&dbaction=editproj&table=proj1&id=36313


10/27

Notes

Generic Points for all request[Step 1: Go to AWT Link: //rmsconnect.com/awt/khome.aspStep 2: Login ID & PasswordStep 3: Clicking on the Link (Subject line of the Request) takes you to the details screen where details pertainingto the customer etc are available.Step 4: The Attachment is indicated by the Animated Floppy Disk image seen on the screen.Step 5: Right click on the animated image and Save Target As to save the Attachment.Step 6: Go to saved location & Open the Excel File.Step 7: Copy the Contents of the Attachment into the Excel Sheet.Step 8: If required (The Date should be in Text Format (mmddyy), as that is the format understood by catalyst.)Step 9: Open the tbl_Catalyst_changes table in the OAI MS Access Database(Location: c:\oai.mdb) and updatethe table with the values from the excel file against the corresponding columns (It needs to be seen whether thiscan be Automated).Step 10: Save the changes and close the MS Access File.Step 11: Before Processing the status updation of tickets we need to check whether the customer is in a FirstParty or Third Party Contract.]

Process StartsUpdation of Claim,Event,Prompt DT,Comment,RCC.Pc unit & FastpathInput file will have six sheets.We have to process one after the other in ORDER.1. Dialer_Update - Claim, Event, Prompt Date & Comment2. Sprint_Step1 - Claim & Fastpath3. Sprint_Step2 - Claim, Event & Prompt Date4. Skiptrace_Steps - Claim & Fastpath5. Skiptrace_Steps1 - Claim & Fastpath6. Skiptrace_Steps2 - Claim, Event & Prompt DateClaim Changes --> Check No Touch Today --> Process --> Third Party Macro:Count --> Richfield Count (For whole Sheet (i.e. Total Six tabs)If any of the sheets having the errored claims, Apply the below mentioned Macros1. Dialer_Update - EventComment Error2. Sprint_Step1 - Fastpath Error3. Sprint_Step2 - ClaimEvent Error4. Skiptrace_Steps - Fastpath Error5. Skiptrace_Steps1 - Fastpath Error6. Skiptrace_Steps 2- ClaimEvent ErrorSend the errored file to bussiness (Kulp, Therese, Galletti, Jennifer L., Runcis, Robert J)Close the AWT request with the status. .Note:If we crossed 11PM IST and if we dint get AWT request, then we should confirm with Sarkunan (On-site Co-ordinator) Or Kulp Therese (Requestor) and send E-Mail to user


11/27

Intial Process is same as above 11 steps

Process Starts - Process this request on every fridayUpdation of Claim # and First Name.Step 1: Using the Access query to fetch claim #. (Location: \\us-bet-dhss5\c$\Monthly Southcarolina & PcAttachmate\First name Data base\HP - First Name Field Update\HP.mdb)Step 2: Open the Database (version 2000)Step 3: In Tables, Sheet2 --> Delete the existing data and the paste the new records from the new request excelsheet. Don't import the file, just copy the data and paste it into sheetw table.Step 4: In Query, run the HP-FirstName qry.Step 5: Export the claimlist table into excel.Step 6: Change the format ofcolumn D as Numbers(-1234.10) in claim list excel..Step 7: Copy Claim # into claim & Amount(colum D) into first name field of oai.mdb.Step 8: Claim Changes --> --> Process --> First PartyIf any error on that file apply the macro ('First Name Error')Send the error to the bussiness and close the request on last friday with the status.


Process Starts

Updation of Claim # and PC Code.Claim Changes --> Process --> UPS

Once finished the process, apply the macro (PC Code Align)Step 1: In "OTHERSTATUS" column, select claims with "XCE1-0850-AFS NOT VALID", for all such claims insertwo blank spaces in the AFS column. Select the claims which have "XCE1 STATUS = PCU" and delete themfrom the sheet.Step 2: Again run the attachmate process with the above updated sheet(Blank spaces in AFS field).Updation ofClaim # , PC Code and AFS in database.Claim Changes --> Process --> UPSStep 3: Once the AFS process is finished, take a backup file for AFS file and send the errored claims (Not AFS file)to bussiness.Step 4: Close the request with the status.


12/27


Process Starts

Updation of Claim #,Event,Prompt DT,Comment.We will have two input files. (1. Excel file with Ref# & 2. Word File with the tabular column)Step 1: For the Excel file, we have to fetch the claim # using Database. (Location: \\us-bet-dhss5\MonthlySouthcarolina & PC Attachmate\Suspension Attachmate Database\Onyxwaste.mdb.)Step 2: Open the DB & Copy the Ref #, Name & Amount from the excel file and paste it into Ref # table in the DBStep 3: Execute the query "q1_Clm" & Export the output into excel from "Clmdtl"Step 4: Open the chart file and copy all the fields and paste it into new excel file (Named as "Conditions").Step 5: Go to Format Cell --> Allignment --> Checkout the wrap text --> OKStep 6: Go to Tables Opetion --> No BorderStep 7: Go to Terminal Server --> 10.15.182.107\ Login ID & Password (Yours)Step 7: Open the All Program --> Microsoft SQL Server --> Enterprise Manager --> SQL Server Group-->USLVRMOCDEV1 --> Database --> PUBS --> Tables.Step 8: Go to tables --> tbl_ssoutput --> Right Click --> All Task --> Import Data --> Next --> Data soource:Excel 97-2000 --> File Name: ssoutput file --> Next --> Next --> Check in "Clmdtl" --> Destination: tbl_ssoutput

--> transform --> Check in Delete Rows in destination tables --> OK --> Next --> Next --> FininshStep 9: Similarly for tbl_Condition. Note: Condition --> Check in sheet 1 --> Destination: tbl_Condition.Step 10: Tools --> SQL Query AnalyserStep 11: Go to R:\PEIFFER\Microsoft KAD Documents\PC Attachmate Process\PC Attachmate Mac &Doc\Doccument\SQL - Suspension Attachmate SQL Query.sql --> Drag the SQL Suspenssion Attachmate query inthe Query Analyser and run it.Step 12: Once the query is finished, the output will be stored in Grid (Below the Query Analyser).Step 13: Copy the output and paste it into new excel file.Step 14: Open the output file, insert two column & change the format as Text. (Name it as Prompt Date (It shouldbe one day) & Comment (Take from AWT request)).Step 15: Copy the claim #, Event, Prompt Date & Comment and Paste it into OAI.mdbClaim Changes --> Process --> Regular.If any error send it to the bussiness and close the request with the status.


Process Starts

Updation ofClaim # and Fastpath(Event,prompt dt,RCC,Pc).Claim Changes --> Check No Touch Today --> Process --> Third Party If any error apply the macro (Fastpath Error) where we are using in the Rich Field Bulk Update)Send the errored claims to the bussiness and close the request.


Process Starts

Updation of Claim # and Update (Custom Data 13).Claim Changes --> Process --> Third Party

Macro:Error --> Sprint Ban Error


13/27


Updation of Claim # and Custom Data.Custom 3 - Contract DateCustom 4 - Service StartCustom 5 - ETF ChargeCustom 6 - ETF Units

Custom 12 - Contract UpdateCustom 14 - Contract EmailCustom 15 - Return Mail IndCustom 16 - Last Payment AmountCustom 17 - Last Payment DateClaim Changes --> Process --> Third PartyMacro:

Error --> Sprint offs ErrorSend the error to the bussiness and close the request with the status.

Step 1: Open the link, Copy the Customer #'s and Placement Date and Paste it intoDatabase. Location: \\us-bet-dhss3\c\Re-Create in Access\Allied Wate Final Reports_97.mdb in Qry_1Customer # - ROC_Customer_NBRand Placement Date - ROC_Placement_Date (Example: Between

01/01/2009 and 01/31/2009).Step 2: Run Macro "Shoot"Step 3: Open the Database \\rmsjdrive on rmoss1\Tanya\Allied Waste Final Rpts.mdb. Open in 97 versionStep 4: Go to Design View in the "Listing Query" and change the Customer # and Placement Date.Run "Listing Query" and Copy and Paste the data into excel.Step 5: Run "Summary Query" and Copy and Paste the data into excel.Step 6: Change Placement date in the "HNW2 Query" and Run the query.Copy and Paste into the excel.Step 7: E-mail the 3 (Listing, Summary & HNW2) excel file to Tammy Inman & Brian KocherStep 8: Go to Macro and Run "Allied Closing Attachmate Update" in mdb. -----------------> then go to\\rmsjdrive\rmoss1\Tanya\Allied Waste AWT\Template\Allied.xlsStep 9: Copy and Paste Claim # and New Status Column(Event) to OAI.mdb with the appropriate fieldStep 10: Normal Sign-on and Bulk Update --> Process.Step 11: Close the AWT Request with the Status.

Same as the above 11 steps

Process StartsOpen the file and apply macro ('State Align')Updation of Claim # and Custom Data (7,8,9).Custom Data 8 - COA - DateCustom Data 7 - DisputeCustom Data 9 - Mail ReturnClaim Changes --> Process --> Third PartyIf any errors in the file then send it to bussiness and close the request with the status.


14/27

We have to get input file from location : rmo on 'dnblvrms00':\PEIFFER\Nextel-Amdocs-Payments\CHANGES_RPT_ATTMATE(MMDD).Copy the text file and paste it into \\us-bet-dhss5\c$\Monthly Southcarolina & Pc Attachmate\Nextel AttachmateProcess\Nextel attachmate\2009\......(Current Month......)Open the text file in Excel and apply the macro ('Nextel Address') and delete the values '0"(Zeros) in the column Eand apply the macro (Nextel Address Length). If the lenght exceeds 15 characters then consider as error and noneed to process those claims.Open the OAI.mdb and paste the Claim #, Address fields and Phone 1 & 2.Claim Changes --> Process --> Third PartyIf any error in the output file then apply macro ('Address Error')Send the errored claims to the bussiness.

We have to get input file from location : rmo on 'dnblvrms00':\PEIFFER\Nextel-Amdocs-Payments\BANSTATUS_ATTAMATE_FILE(YYMMDD).Copy the text file and paste it into \\us-bet-dhss5\c$\Monthly Southcarolina & Pc Attachmate\Nextel AttachmateProcess\Banstatus Attachmate\2009\......(Current Month......)Open the text file in Excel and apply the macro ('Nextel Customdata')Open the OAI.mdb and paste the Claim # & Custom Data (Custom Data 1)Claim Changes --> Process --> Third PartyIf any error in the output file then apply macro ('BanstatusError')Send the errored claims to the bussiness.

From DEX Team we will have input file and claim # file.Save the text fiel from DEX team and open it through Excel.Copy the data from the excel sheet and paste it into \\us-bet-dhss5\c$\Monthly Southcarolina & PcAttachmate\Griffth\Griffth Lab.mdb\Dex table.Run the query Griffith Claim QueryGo to the Table --> Open "Claims" table and export it into Excel fileOpen the excel file and apply the macro "Griffith Alighn" & Save the excel file. (Total 3 sheets in the macro appliedfile - Raw, Canada & Others)Go to the Canada sheets Copy the fields & Paste the fields in appropriate fiels. In column "Con", copy the "-1" andpaste it into Canada field in OAI.mdb.(Updation of Claim #, Address fields, Debtor Name, Ph 1&2, First & LastName and Country.)Canada LoginClaim Changes --> Process --> First PartyDo the same for "Others" sheets. No need the update the country.

Note:Only for canada country we can update country field in Catalyst.For international & USA country we cont update country field.If any errors apply the macro ("Griffith Error") and send it to the bussiness.

We have to get input file from location : rmo on 'dnblvrms00':\PEIFFER\Newark\CANADA_NWRK_ATTMATE(YYMMDD).Save the text & Open it inot excel file.Apply the macro "Newark Align".Copy the Claim # and Old Invoice Date into OAI.mdbCanada LoginClaim Changes --> First Party


Updation of Claim #, Event, Prompt DT and Comment.Copy the claim # & Paste it into \\us-bet-dhss5\c$\Monthly Southcarolina & Pc Attachmate\Auto\AutoMessgae.mdb\Raw table.Run the query "Clm Query" and export the data from "claims" tableCopy the Claim #, EventClaim ChangesFirst Party


15/27


Process Starts

Updation of Claim # and Event(Closing Event).BulkUpdate --> Process --> Third Party(changed by Gaurav)Close the request with the status.

Updation of Claim,Event,Prompt DT,Comment.Input file will have three sheets(US,PR,Canada).We can run the process in any order.Copy key event from AWT to corresponding sheet.we have to give 2 days prompt date & comment from AWT.Claim ChangesFirst Party


Process Starts

Updation of Claim # and Fastpath.Claim Changes --> Check No Touch Today --> Process --> Third PartyMacro:

Error --> Fastpath Error


Process Starts

Updation of Claim # and Phone 1.Canada LoginClaim Changes --> Process --> Third PartyClose the request with status


Process Starts

Updation of Claim #, Event and Prompt DT.Process StartsClaim Changes --> Process --> First Party


Process Starts

Updation of Claim #, Event and Prompt DT.Claim Changes --> Process --> First Party

Updation of Claim # and Doccode.From DEX we will have input file through E-Mail.Run Access query to fetch claim #.Claim ChangesFirst Party


16/27


Process Starts

Updation of Claim and First Name.Input file may have three sheets(FINAL REP,RMO 1ST PARTY,Platinum).we need to pull claim # for references # (customer ID) given in above 3 sheets (AWT Request).If references # is less than 8 digit then we need to add 0's in the front using concatenate funtion in excel fileCopy the data from the three file and paste into the appropriate table in the below database.\\us-bet-dhss5\c\Monthly Southcarolina & Pc Attachmate\First name Data base\First Name\Firstname.mdbRun the query depend upon the different sheets and export the output into excel.Open the excel and copy the claim # & Sheet name in the excel file as First Name filed in OAI.mdbClaim Changes --> Process --> First PartyClose the request with the status.

Counting of letters Printed.Location : \\us-bet-dhss5\c$\Monthly Southcarolina & Pc Attachmate\Letter CountWe need to complete this request before 6th of every month.Excel file will have one (Onyx) sheets.In Public Folders we need to check excel sheet codesTecnical request --> Find --> Advanced Find --> Paste the code in Search of the Words(s) --> Click --> Find Now--> Count the Total Pages Printed (For current month Day 1 to Day 31

Intial Process is same as above 11 steps Process StartsStep 1: In OAI.mdb, paste all field in tbl_TPC_UpdateStep 2: Close the Table.Step 3: Open Catalystr.exe --> UPS --> ProcessStep 4: Send the error file to the bussiness and Close the AWT request..

Claim Nbr= claim noDT OF BKRPTCY=costum data 13BANKRUPTCY # =costum data 11

CHAPTER # =costum data 7

AMOUNT FORGIVEN =costum data 14Claim Changes --> Process --> Third Party

CLM_CLAIM_NBR = claim noSTATUS =EventPROMPT =Prompt Date

Claim Changes --> Process --> Third Party

CLM_CLAIM_NBR = claim noChange No count to =No Count



17/27

Check mail by Bharat on 09 october 2009

CLM_CLAIM_NBR = claim noRate CODE =OFC (without 0)Look at mail by Bharat on 31/08/2009


CLM_CLAIM_NBR = claim no Policy-Type = custom data 1 Policy-Form = custom data 2 Description = custom data 3Claim Changes --> Process --> Third Party

CLAIM = claim no MASTER CUST = custom data 1 DIVISION = custom data 2 Claim Changes --> Process -->Third Party

RMS File= Claim No , Mode = Custom Data 3 Claim Changes --> Process --> Third Party

CLM_CLAIM_NBR = claim noSTATUS =Event

PROMPT =Prompt Date ( insert date of 30 days from today)

Claim Changes --> Process --> Regular


18/27

CLM_CLAIM_NBR = claim noPC Cose = PC Code

Claim Changes --> Process --> UPS

CLM_CLAIM_NBR = claim noHcode =EventInsert new cloumn =Prompt Date ( insert tomorrows date)


Read Instructions and Claim Changes --> Process --> UPS

CLM_CLAIM_NBR = claim no=Event

Insert new cloumn =Prompt Date ( insert tomorrows date)



19/27

Recipient/Requestor Input KT Status Reference AWT's

Excel Done 34637To:Kulp, ThereseCC:Vinayagam, Sarkunan


20/27

Excel Done

Sterling, Kimberly A Excel Done 34626

To:Hertzog, Kristin;Dipane, Jaime LCC:Vinayagam, Sarkunan


21/27

Kocher, Brian M Excel Done

Jackson, Dwight T Excel Done 34614

Kulp, Therese Excel Done 34598


22/27

Excel Done 34599

To: Brian Kocher Excel Done 34605

Kennon,s Excel Done 34620, 34621

To:Kulp, ThereseCC:Vinayagam, Sarkunan


23/27

Notepad Done

Notepad Done

Excel Done

Excel Done

Rosario, Sonia I Excel Done

To:Manning, MaryCC:Smith, Myisha;Vinayagam, Sarkunan

To:Manning, MaryCC:Brown, Janetra P.;Smith, Myisha;Vinayagam, Sarkunan

To:Pascal Tremblay;Barfoot, Erin; Gervais,Sophie

CC:Kumar, Pravin;Duncan, Rob; Parent,JeanPhilippe;RMSProdSupport

To:Vivekanandan,AnushaCC:Pai, Uday;Vinayagam, Sarkunan


24/27

Hess, J. Excel 34608

Passarella, Lisa M Excel Stoppped

Manning, Mary Excel Done

Nagamatsu, Don Excel Done 34604

Brogan, Joseph M Excel Done

Glose, A. Excel Done

Notepad Moved to Mainframe

To:Kopchak, Kristin;Schlofer, LindaCC:Chandrasekaran,Karthikeyan; Vinayagam,Sarkunan


25/27

Schlofer, L. Excel

Excel Done

Excel Done

To: Vinayagam,Sarkunan


26/27


27/27

Date post:	29-May-2018
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