Date post: | 24-May-2015 |
Category: |
Technology |
Upload: | tech-day-camp |
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Presented by:Michael Hertz – SOHO Systems
PC MaintenanceHard drive disk space and performance
Disk Cleanup ACC – System Tools
Disk Defragmenting ACC – System Tools
Disk Error CheckingDrive properties – Tools
PC Maintenance
CCleanerClean temp filesCheck registryCheck startup optionsUninstall unwanted programs
http://www.piriform.com/CCLEANER
PC MaintenanceInstalling Updates
Windows/Microsoft automatic updatesJavaAdobe
ReaderFlash
Anti-Virus/Anti-MalwareVirus/malware definitionsProgram updates
Other; Vendor s/w, drivers, utilities. If it ain’t broke…
PC Maintenance
Clean and dustHeat is the enemy
Blow out w/ canned air or vacuum vents and fansProvide good circulationCheck that fans are spinning
PC Maintenance
Schedule daily/weekly scan with your Anti-Malware software
Backup your system!
PC Security – protect your systems, data and identityFirewalls
HardwareBasic consumer grade routersAdvanced routers/security appliances
SoftwareWindows FirewallSecurity Suite firewallsStandalone free firewalls
ZoneAlarm
PC Security – protect your systems, data and identityAntiVirus/AntiSpyware software
Basic free programsMS Security EssentialsAVGBitDefenderClamAvastMalwarebytes
PC Security – protect your systems, data and identity
Basic licensed programsNorton/Symantec AVKasperskyMcAfeeTrend Micro
PC Security – protect your systems, data and identity
Security/Internet SuitesWhat’s Included
AV/AMFirewallsBrowser protection, web site scanningSpam filter
PC Security – protect your systems, data and identity
Security/Internet SuitesNot recommended for older PC’s due to performance degradation
Use basic AV programsInstall anti-malware free-ware
Malwarebytes, Spybot, SuperAntiMalwareRun manual updates and manual scans routinely
Browser security add-onsWeb of Trust (WOT), AVG LinkScanner
PC Security – protect your systems, data and identityOther means of protection
Smell testIf it doesn’t seem right…
Email attachments and linksDrive by downloadsRogue AntiMalware programs/popups
Know the look and feel of your Security s/wTest your AV w/ “angryip scanner”
Backups:o Would you suffer financial hardships if you experienced a loss of data?
o Is your data secure?
o What data lies on your computers that would be difficult, if not impossible, to recreate in the case of loss or damage?
o Are you currently backing up your critical data?
Backups:
Local Backup Media
Backups vs. CopiesBackup applications
Copy (drag and drop or copy and paste)Windows Backup and Restore (Win Vista and 7)Windows Backup (NT Backup – XP)3rd party backup applications
Acronis True ImageNorton GhostNovaStorVarious other backup applications
Included with external USB hard drives and tape drives
Copy:
duplicate of a file
Backup:Files and folders are compressed and placed in proprietary formatted file or files
Backing Up Programs and Data
Backing Up Programs and Data
Manual vs. scheduledFull, incremental and differential
• Full backs up everything selected• Incremental backs up what’s changed since last
backup• Differential backs up what’s changed since last
full backupGranular data restores
Backing Up Programs and DataDisaster RecoveryFull image backups (Acronis True Image, Norton Ghost)
Restore you hard drive to a point in time Bare metal restoreHard drive failureCatastrophic loss or corruptionHard drive upgradeCloningRestore to dissimilar hardware
Granular data restores
CD/DVD: Typically a manual processLow cost
Tape:Usually automatedWide range of price/performance/capacity
Disk to Disk:Manual or automatedFastCheap
External USB/firewire DrivesLarge capacitiesInexpensive
Network Attached StorageLarge capacitiesJBOD or Redundant drives (RAID)Accessible from all computers on the network
File Synchronizing/ Offline files
01100100011011
Offsite Storage and Online Backups
The Cloud:Rows and floes of angel hairAnd ice cream castles in the airAnd feather canyons ev'rywhere-Joni Mitchell
The term "cloud" is used as a metaphor for the Internet, based on the cloud drawing used in the past to represent the telephone network,and later to depict the Internet in computer network diagrams as an abstraction of the underlying infrastructure it represents.
Cloud computing provides computation, software, data access, and storage services that do not require end-user knowledge of the physical location and configuration of the system that delivers the services.
Offsite Storage and Online Backups
• Free limited space• Larger capacity for varying fees• Varying licensing fees• Proprietary backup/synchronization software
included• Data encrypted
• HIPAA, SOX, MA CMR 17.00 compliant• During transmission• In Storage
Offsite Storage and Online Backups
Cloud storage providers
SOHO Remote BackupPriced per GB, unlimited # of computers
Ex. 10GB $4.50/monthMultiple versionsOptional local/offsite backup
MozyPro and consumer licenses
Priced per GB and per Computer$0.50 /GB + per PC fee
Offsite Storage and Online BackupsCloud storage providers
CarbonitePro licenses
Priced per GB $0.50 /GB
ConsumerFlat fee per PC, unlimited storage
SugarSyncLicensed per PC + per GBContinuous syncingShare access with others
Troubleshooting
Common PC problems
PC won’t bootDo any lights/LEDs light up or blink?Can you hear the fans?Can you hear the hard drive?
TroubleshootingDuring the initial power up
Does anything appear on the screen?Manufacturer logo Error messagesWindows logo
If nothing, check power source and connectionsCheck monitor, monitor power
Laptops & lcd displays – look very closely, is there a faint image?
Possibly bad backlightCheck to see if fans are turning
Troubleshooting
If manufacturer BIOS screen displays errorProbably a hardware problem or corrupted OS
If Windows logo appears and hangsReboot in “safe mode”
Hit F8 after BIOS screens and before Windows logo
TroubleshootingBSOD
Did you install or update any programs, hardware, drivers, utilities
If BSOD continuesRemove new hardwareUninstall programsRoll back updatesRun manufacturers diagnostics
Hangs or crashesSee BSOD
SlowSee PC maintenance
Clean, defrag, check disk, scan
Troubleshooting
Use Windows System RestoreSystem Restore rolls back Windows (registry) to a restore point in time
Useful when new programs, drivers or updates/patches create problemsAfter cleaning malware infections with Anti-malware s/w
Boot PC from a bootable CD/DVD (Windows OS cd is bootable)
Run system repair from Windows 7 CD/DVD
Thank You!
Any Questions?