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PCOMCS as an Alternative to Diagnosis

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Presentation at the Global Summit for Alternatives to Diagnosis: This Summit doesn’t need to be reminded of the pitfalls and shortcomings of psychiatric diagnoses. But let’s not replace one expert-driven assessment of clients with another. Rather, I propose a system based on privileging the consumer’s voice about the nature of the concern and what is hoped to be changed derived from the client’s assessment of his or her major domains of life: personal well-being, interpersonal relationships, and social role functioning. With this as a starting point and continued client self-assessment, the consumer and the therapist collaboratively monitor progress, identifying when services are not working, and proactively seeking new directions when necessary. This system involves clients as full partners in all decisions that affect their care. Client views of their progress is the foundation of therapeutic conversations, and their assessments of the alliance punctuate the discussion. With this transparency, PCOMS provides a mutually understood reference point for reasons for seeking service, progress, and engagement. Importantly, utilization of client feedback privileges the voices of clients over manuals and theories as well as other expert driven protocols, promoting idiosyncratic and culturally responsive intervention with diverse clientele. Client perspectives and perceptions, therefore, form the basis for service delivery including reimbursement.
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https://heartandsoulofchange.com August, 2014 [email protected] 1 Partners for Change Outcome Management System An Empirical, Client Driven Alterative to Diagnosis Barry Duncan, Psy.D. heartandsoulofchange.com 561.239.3640 [email protected]
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Page 1: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

[email protected] 1

Partners for Change Outcome Management System

An Empirical, Client Driven Alterative to Diagnosis

Barry Duncan, Psy.D. heartandsoulofchange.com561.239.3640 [email protected]

Page 2: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

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No Need to Remind This Group ofthe Pitfalls of Psychiatric DiagnosisNo Need to Remind This Group ofthe Pitfalls of Psychiatric Diagnosis

Not Reliable or ValidNot Related to

OutcomeDoes Not Help

Select Treatment Colonizes Diversity And Perhaps the

Worst…the Killer Ds

Not Reliable or ValidNot Related to

OutcomeDoes Not Help

Select Treatment Colonizes Diversity And Perhaps the

Worst…the Killer Ds

DysfunctionDisorderDisabilityDisease DeficitDamaged

The Killer D’s of

Client Diminishment

Page 3: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

[email protected] 3

But…Let’s Not Replace

But…Let’s Not Replace

One Expert Driven System with Another

Instead, Partner with Clients Using TheirAssessment of TheirLives and What TheyWant to Change in TheirPersonal Well Being, Relationships, and Social Functioning

One Expert Driven System with Another

Instead, Partner with Clients Using TheirAssessment of TheirLives and What TheyWant to Change in TheirPersonal Well Being, Relationships, and Social Functioning

Clients Are the Lions of ChangeAccount for Most of Variance

Until lions have their historians, tales of hunting will always glorify the hunter.

African Proverb

Page 4: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

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•Client’s rating of the alliance the best predictor of engagement and outcome.

•Client’s subjective experience of change early in the process the best predictor of success for any particular pairing.

Empirical, Client Driven AlternativeBased on Predictors of Outcome

Baldwin, S., Berkeljon, A., Atkins, D., Olsen, J., & Nielsen, S. (2009). Rates of change in naturalistic psychotherapy: Contrasting dose-effect and good-enough level models of change. Journal of Consulting and Clinical Psychology, 77(2), 203-211.

N=4676; 77% attended 8 or less, and 91% 12 or less

Note that even for the clients who take longer, change starts early…just is flatter

Page 5: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

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•Add the four scales together for the total score.

•Clients indicate where the problem lies and where benefit will be recognized

•Give at the beginning of the visit; Client places a mark on the line.

•Each line 10 cm (100 mm) in length.

•Reliable, valid, feasible

Becoming BetterMeasuring Outcome

Becoming BetterMeasuring Outcome

ClientsThe Heart of Change

ClientsThe Heart of Change

Client outcome feedback makes consumers the historians of their own change

Partnering w/clients to monitor outcome engages most the potent factor (the heart) of change

Client outcome feedback makes consumers the historians of their own change

Partnering w/clients to monitor outcome engages most the potent factor (the heart) of change

Page 6: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

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•Client’s rating of the alliance the best predictor of engagement and outcome.

40 Years of Data say…

•Client’s subjective experience of change early in the process the best predictor of success for any particular pairing.

The Alliance: Over 1000 Research Findings

Quality of the alliance more potent predictor of outcome than orientation, experience, or professional discipline

Empathy, Positive Regard, and Authenticity each more powerful than any technique one could ever yield

Carl Rogers was on to something!

Page 7: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

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The Session Rating Scale Measuring the AllianceThe Session Rating Scale Measuring the Alliance

•Give at the end of session;

•Centers Client Voice about the Alliance

•Reliable, valid, feasible

Translates Bordin’sClassic Definition of the Alliance

The Alliance The Soul of Change

The Alliance The Soul of Change

Alliance feedback enables a fit between client expectations, preferences, and services

Alliance deserves far more respect—applying over 1000 studies showing the relationship of the alliance to positive outcomes

Page 8: PCOMCS as an Alternative to Diagnosis

https://heartandsoulofchange.com August, 2014

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PCOMS: Operationalizes Client Privilege

PCOMS: Operationalizes Client Privilege Problems & paths for solution (dx

& tx selection) defined by the client in conversation w/therapist.

Identifies non-responding clients so that the lack of progress is addressed & new directions collaboratively sought

Meta-analysis: PCOMS group had 3.5 higher odds of experiencing reliable change (now 4 RCTs)

Problems & paths for solution (dx & tx selection) defined by the client in conversation w/therapist.

Identifies non-responding clients so that the lack of progress is addressed & new directions collaboratively sought

Meta-analysis: PCOMS group had 3.5 higher odds of experiencing reliable change (now 4 RCTs)

Lambert, M. J., & Shimokawa, K. (2011). Collecting client feedback. Psychotherapy, 48, 72-79.

Also Can Be Linked to ReimbursementWhen Things Are Changing

•See clients morefrequently when the slope of change is steep.•Begin to space the visits as the rate of change lessens.•See clients as long as there is meaningful change & they desire to continue.

Page 9: PCOMCS as an Alternative to Diagnosis

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XX

X

X

Instead of pathologizing clients when changeisn’t happening, discuss alternatives,and ultimately, move on to different provider or service if no change persists

When Change Isn’t Happening

with a consumer-driven, culturally-responsive process that privileges and empowers the voices of diverse clientele. And finally,

PCOMS Provides a Way to Replace the Empirically And Morally Bankrupt DSM

Brings consumers into the inner circle, partnersin defining services & monitoring its benefit


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