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CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia...

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Strictly Confidential CHINA’S CROSS-BORDER TRADE ADJUSTING TO THE E-COMMERCE PHENOMENON Indonesia Philippines Malaysia Thailand Singapore Vietnam Hong Kong James Chang, Co-Founder & Cross-border COO
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Page 1: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

CHINA’S CROSS-BORDER TRADE

ADJUSTING TO THE E-COMMERCE PHENOMENON

Indonesia Philippines Malaysia Thailand Singapore Vietnam Hong Kong

James Chang, Co-Founder & Cross-border COO

Page 2: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

▪ Strong GDP growth with expected GDP growth: 5.5%

p.a. by 2020

▪ Young and growing population as 60% of SEA

population will remain younger than 35 years old in 2020

▪ Rapid urbanization is propelling the growth of tier 3/4

cities that lack offline retail alternatives

▪ Globally, B2C online retail sales has taken off when

mobile-internet penetration hit 35%, already case in

ID,TH,MY,SG

▪ Significant increase in mobile penetration and

accelerated shift to online

▪ Over half of total traffic on Lazada’s platform comes

from mobile

Booming

Macro-

environment

Leapfrogging

Infrastructure

Barriers with

Mobiles

Rising

Adoption of

Online

Shopping

3 Mega Trends in South East Asia

2

Page 3: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Fastest Growing Internet Market Expected to have ~480M online users by 2020

Source: Google | Temasek e-Conomy SEA, eMarketer

SEA Internet Users Projection 2015 - 2020

~260M

Online Users

3

Page 4: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential 4 Source: 2016 Bain & Company, Inc. “Can Southeast Asia Live Up to Its E-commerce Potential?

US

CHINA

SEA

% of E-Commerce Sales as Total Retail Sales

Shows Potential for Further Growth

CR

OSS

BO

RD

ER

B2

B

B2

C B2

B2

C

Page 5: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

LAZADA OUR STORY

Page 6: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Indonesia

Thailand

Philippines

Malaysia

Vietnam

LAZADA ONLINE RETAILER

Page 7: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Introduction of Cash-on-delivery

LAZADA PIONEER PAYMENT

Page 8: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Start of Lazada Express

LAZADA REINVENT LOGISTICS

Page 9: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

1 Online Revolution 12.12 st

LAZADA “OUR” SINGLES DAY

Page 10: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Start of Marketplace

LAZADA 3P PLATFORM

Page 11: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Start of Fulfillment by Lazada

LAZADA SUPERIOR CX

Page 12: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Cross-border Trade

LAZADA BREAKING BORDERS

Page 13: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

LAZADA PART OF ALIBABA ECOSYSTEM

Page 14: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

CHALLENGES LAZADA SOLUTIONS

• Global Shipping network

• Own first mile, last mile &

sorting with Lazada Express

• Fulfillment network

• Payment / remittance alliance

• Undeveloped infrastructure

• Geographic diversity

• Scattered logistics network

• Complex regulations &

customs

• Local payment methods &

cash on delivery

LAZADA LOGISTICS SEA

Page 15: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

LAZADA LOGISTICS VISION

“Create the leading logistics

ecosystem in Southeast Asia”

Page 16: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

75 PARTNERS +

MAIN SORT CENTERS 5

LAZADA DELIVERY NETWORK

“Assigning the right partner for each parcel”

Page 17: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

LASTMILE HUBS “Raising the bar: 25% faster deliveries with better economics”

78

LAZADA LAZADA EXPRESS

Page 18: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

Medan

Palembang (2016)

Balikpapan (2016)

Surabaya Jakarta

11 FULFILLMENT CENTERS “Closer to our customers for high quality deliveries"

LAZADA LAZADA FULFILLMENT

Page 19: CHINA’S CROSS-BORDER TRADE ADJUSTING TO … TO THE E-COMMERCE PHENOMENON Hong Kong Indonesia Malaysia Philippines Singapore Thailand Vietnam James Chang ... B2C …

Strictly Confidential

LAZADA LAZADA GLOBAL SHIPPING

• Express Outbound Center • Global Transshipment Center • Global Reverse Logistics Center


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