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Strictly Confidential
CHINA’S CROSS-BORDER TRADE
ADJUSTING TO THE E-COMMERCE PHENOMENON
Indonesia Philippines Malaysia Thailand Singapore Vietnam Hong Kong
James Chang, Co-Founder & Cross-border COO
Strictly Confidential
▪ Strong GDP growth with expected GDP growth: 5.5%
p.a. by 2020
▪ Young and growing population as 60% of SEA
population will remain younger than 35 years old in 2020
▪ Rapid urbanization is propelling the growth of tier 3/4
cities that lack offline retail alternatives
▪ Globally, B2C online retail sales has taken off when
mobile-internet penetration hit 35%, already case in
ID,TH,MY,SG
▪ Significant increase in mobile penetration and
accelerated shift to online
▪ Over half of total traffic on Lazada’s platform comes
from mobile
Booming
Macro-
environment
Leapfrogging
Infrastructure
Barriers with
Mobiles
Rising
Adoption of
Online
Shopping
3 Mega Trends in South East Asia
2
Strictly Confidential
Fastest Growing Internet Market Expected to have ~480M online users by 2020
Source: Google | Temasek e-Conomy SEA, eMarketer
SEA Internet Users Projection 2015 - 2020
~260M
Online Users
3
Strictly Confidential 4 Source: 2016 Bain & Company, Inc. “Can Southeast Asia Live Up to Its E-commerce Potential?
US
CHINA
SEA
% of E-Commerce Sales as Total Retail Sales
Shows Potential for Further Growth
CR
OSS
BO
RD
ER
B2
B
B2
C B2
B2
C
Strictly Confidential
LAZADA OUR STORY
Strictly Confidential
Indonesia
Thailand
Philippines
Malaysia
Vietnam
LAZADA ONLINE RETAILER
Strictly Confidential
Introduction of Cash-on-delivery
LAZADA PIONEER PAYMENT
Strictly Confidential
Start of Lazada Express
LAZADA REINVENT LOGISTICS
Strictly Confidential
1 Online Revolution 12.12 st
LAZADA “OUR” SINGLES DAY
Strictly Confidential
Start of Marketplace
LAZADA 3P PLATFORM
Strictly Confidential
Start of Fulfillment by Lazada
LAZADA SUPERIOR CX
Strictly Confidential
Cross-border Trade
LAZADA BREAKING BORDERS
Strictly Confidential
LAZADA PART OF ALIBABA ECOSYSTEM
Strictly Confidential
CHALLENGES LAZADA SOLUTIONS
• Global Shipping network
• Own first mile, last mile &
sorting with Lazada Express
• Fulfillment network
• Payment / remittance alliance
• Undeveloped infrastructure
• Geographic diversity
• Scattered logistics network
• Complex regulations &
customs
• Local payment methods &
cash on delivery
LAZADA LOGISTICS SEA
Strictly Confidential
LAZADA LOGISTICS VISION
“Create the leading logistics
ecosystem in Southeast Asia”
Strictly Confidential
75 PARTNERS +
MAIN SORT CENTERS 5
LAZADA DELIVERY NETWORK
“Assigning the right partner for each parcel”
Strictly Confidential
LASTMILE HUBS “Raising the bar: 25% faster deliveries with better economics”
78
LAZADA LAZADA EXPRESS
Strictly Confidential
Medan
Palembang (2016)
Balikpapan (2016)
Surabaya Jakarta
11 FULFILLMENT CENTERS “Closer to our customers for high quality deliveries"
LAZADA LAZADA FULFILLMENT
Strictly Confidential
LAZADA LAZADA GLOBAL SHIPPING
• Express Outbound Center • Global Transshipment Center • Global Reverse Logistics Center