#pearsoncite @krishnan_vidya
Connected Learning: Business at the Speed of Thought
Vidya Krishnan Head of Learning Services
and Operational Excellence Ericsson North America
#pearsoncite @krishnan_vidya
My learning journey
Vidya Krishnan It Begins With Us
Global perspectives Tanzania
Evolution
1875 2000 1975
10
30
50 15 years 50 billion connected devices
25 years 5 billion connected people
100 years 1 billion connected places
20
40
Con
nect
ions
(bill
ion)
2020
PLACES PEOPLE
THINGS
PC Cloud Smart Phones
Laptop Mainframe IoT
revolution
By 2020, 90 percent of the world’s population over 6 years old will have
a mobile phone.
(Very likely, 100 percent of the world’s population under 6 years
old will wish they had one…)
In a world of 50 Billion connections, How do you make yours meaningful?
2014: 10 Hot Consumer Trends what do they imply for the business of learning?
2015: 10 More Hot Consumer Trends what do they imply for the business of learning?
MOBILITY - BROADBAND - CLOUD
Connected Learning in the networked society
Appointment Learning Classroom-based Sage on a Stage
One and Done Transaction One Size Fits All
Teacher-controlled environment Instructor command
Show and Tell Value = Knowledge Volume
On Command & On Demand Immersion-based
Guide at Your Side Relationship Retention
One Size Fits YOU Student voice+choice ecosystem
Captivating experience Do and Discover
Value = Learning Velocity
URBANIZATION
The ‘New Normal’ for Connected Learning › Watch This: access on-demand videos from a
content library of mini-tutorials and learning bites to reinforce and supplement learning
› Do This: structured knowledge transfer with side-
by-side learning consultation…sometimes from virtual, holographic-projected instructors!
› Play This: Addictive gamification & simulation tailored for capability creation and key concept reinforcement– that knows YOU!
› Get This: support and enablement for pursuit of
recognized certifications, badges and Dynamic Score Cards…that you redeem!
The speed of thought
Connected sensing can catalyze high-speed learning, but not without 5 timeless business
principles that harness this…Force
Designing for SPEED
Pick up on downtime with location-aware learning
Small improvements in learner activation drive big value
Enrich & captivate the learner’s emotional connection
Data needs human trust for empowering personalization
Engineer a social ecosystem for viral reach
Moving at the Speed of Thought
Keys to Winning Risks & Opportunities Situation Analysis
1. The networked society is
both evolution and revolution that will change how every working professional learns by 2017
2. Interrupted, just-in-time mobile, media-based learning = the ‘new normal’
3. Operational excellence and learning agility are the most enduring differentiators for business
1. ROL* monetizes capability creation
2. Cost of Not Knowing (CONK)
3. Big Data that doesn’t drive big personalized learning is of small value
4. Expecting 70% OJT in the absence of a teaching culture gets you 100% BAU (Business As Usual)
1. Design for SPEED
2. Experiential immersion: “doing is the new diploma”, but you can’t drive w/o a license
3. Guru-tagging: teaching culture that’s rewarding and rewarded
4. Zero tolerance for zero learning
“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” - Peter Drucker
* “ROL” coined by Accenture
Personalized Learning The Networked Society
Connected learning
Reference: http://www.insidehighered.com/blogs/just-visiting/bill-gates-has-solution-higher-education-yoda
Learning is the link between strategy, execution, and engagement
Business at the speed of thought: Unprecedented mobility demands unprecedented learning agility
A new day is dawning… for connected learning
The future belongs to the learners
#pearsoncite
• Vidya Krishnan
• Head of Learning Services and Operational Excellence
• Ericsson North America