+ All Categories
Home > Documents > Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective...

Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective...

Date post: 04-Jun-2020
Category:
Upload: others
View: 21 times
Download: 0 times
Share this document with a friend
98
© 2013 - Mental Health Coordinating Council - Mental Health Workforce Professional Entry MENTAL HEALTH WORKFORCE PROFESSIONAL ENTRY WORK INTEGRATED LEARNING SUPERVISION PROJECT A Sydney Interdisciplinary Clinical Training Network Project Peer Group Mentoring Framework for the Development of Student Supervisors 2015 Practice Placement Listing Community Sector Interprofessional Learning and Supervision Model
Transcript
Page 1: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

© 2013 - Mental Health Coordinating Council - Mental Health Workforce Professional Entry

MENTAL HEALTH WORKFORCE PROFESSIONAL ENTRY

WORK INTEGRATED LEARNING SUPERVISION PROJECT

A Sydney Interdisciplinary Clinical

Training Network Project

Peer Group MentoringFramework for the Development of Student Supervisors

2015 Practice Placement Listing

Community Sector Interprofessional Learning and Supervision Model

Page 2: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

PO Box 668 Rozelle NSW 2039

T 02 9555 8388

F 02 9810 8145

E [email protected]

W www.mhcc.org.au

© 2014 Mental Health Coordinating Council.

The suggested citation for this document is:

Nisbet, G, McAllister, L., and Heydon, M. (2014). A Peer Group Mentoring Framework for the Development of Student Supervisors. MHCC, Sydney.

For more information about the:

Peer Group Mentorship Framework please contact: Dr Gillian Nisbet [email protected]

WIL Supervision Project please contact: Tina Smith [email protected]

Page 3: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

1 A Peer Group Mentoring Framework for the Development of Student Supervisors

This document was developed at the request of the Sydney Interdisciplinary Clinical Training Network (ICTN) and as part of the ‘Work Integrated Learning (WIL): Towards Development of a Community Sector Interprofessional Learning and Supervision Model’ Project (aka WIL Supervision Project).

The project was made possible by funding received from the Commonwealth Department of Health through the NSW Health Education and Training Institute (HETI) and Sydney ICTN.

The project partners are the Mental Health Coordinating Council, the Sydney Local Health District Centre for Education and Workforce Development and the University of Sydney.

Project Partners:

The Reference Group that guided the work of the project are:

Malcolm Choat, Service Development Manager, Uniting Care Mental Health, Counselling Services

Janet Ford, Professional Practice Manager, RichmondPRA

Peter Heggie, Consumer and Carer Representative

Michael Hemingway, HETI Representative, NSW ICTN, Sydney ICTN Coordinator

Marie Heydon, Centre for Education and Workforce Development (Sydney Local Health District), Workforce Development Consultant (Framework author)

Professor Lindy McAllister, Sydney ICTN representative, Professor & Associate Dean, Work Integrated Learning - Faculty of Health Sciences, University of Sydney (Framework author)

Dr. Gillian Nisbet (PhD), Lecturer Work Integrated Learning, Faculty of Health Sciences, University of Sydney (Framework lead author)

Tina Smith, Mental Health Coordinating Council, Senior Policy Advisor - Sector Development (Project Manager)

Acknowledgements:

The Reference Group acknowledges and thanks participants from non-government community managed organisations and health settings who took part in the key stakeholder interviews and the trial of the Peer Group Mentoring Framework.

Page 4: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

2 A Peer Group Mentoring Framework for the Development of Student Supervisors

Acknowledgements 1

Table of Contents 2

Abbreviations used in Framework 4

1. Framework summary 5

2. An Overview of Mentoring 6

Summary 6

What is mentoring? 6

What are the aims of mentoring? 6

Glossary of terms 6

How does mentoring differ from supervision and coaching? 8

Theoretical underpinnings for peer group mentoring 9

3. Literature Review 10

A critical review of outcomes of peer group mentoring and elements influencing its success 10

Summary 10

Introduction 10

Review methods 11

Findings 11

Discussion 21

4. Findings from consultations with key stakeholders 22

Summary 22

Aim of consultations 22

Method 22

Findings 24

Discussion 28

5. A peer group mentoring framework for the development of student supervisors 29

Summary 29

Over-arching principles 29

Overview of Framework 30

Establishing and implementing a peer group mentoring framework for student supervisors 32

Approaches to encourage critical reflection 34

Reflective model details 35

Guided questions to stimulate reflective practice 35

Gibbs’ model of reflective practice 36

Phase model 37

Critical Friends approach 37

Implementing the reflective model 39

TAbLE OF CONTENTS

Page 5: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

3 A Peer Group Mentoring Framework for the Development of Student Supervisors

6. Resources 40

An Overview of Mentoring 41

Stages of Developing a Peer Mentoring Group (adapted from Proctor, 2008) 43

Models to Encourage Reflective Practice within Peer Mentoring Sessions 45

Reflective Tasks to Promote Effective Learning 46

Reflective Model Details 47

Peer Group Mentoring Agreement 52

Application of Learning to Self Development 55

Facilitator’s Session Plan for a Peer Group Mentoring Program 56

7. How to evaluate the success of a peer group mentoring program 68

8. Adoption of Framework 72

9. References 73

Appendix 75

Appendix 1: Interview Guide for Key

Stakeholder Interviews 76

Appendix 2: Trial of a Peer Group Mentoring Framework for the Development of Student Supervisors: Final Evaluation Report 78

Executive summary 80

Background to the peer group mentoring trial 80

Implementation of the trial 80

Structure and timing of trial 81

Participant recruitment 81

Trial evaluation approach:

Methodology 82

Findings from trial 82

Online surveys 82

Focussed discussion 89

Discussion 91

Recommendations 91

Appendix 92

Evaluation methodology 92

Page 6: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

4 A Peer Group Mentoring Framework for the Development of Student Supervisors

AbbREVIATIONS USED IN FRAMEWORK

CEWD Centre for Education and Workforce Development

HETI Health Education and Training Research Institute

ICTN Interdisciplinary Clinical Training Network

MHCC Mental Health Coordinating Council

NGOs/CMOs Non-government community managed organisations

SLHD Sydney Local Health District

TOTR Teaching on the Run

Image: Kennedy Library https://www.flickr.com/photos/kennedylibrary/4312501994kennedylibrary/4312501994

Page 7: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

5 A Peer Group Mentoring Framework for the Development of Student Supervisors

The Peer Group Mentoring Framework for the Development of Student Supervisors provides an evidence-based framework to guide organisations in supporting and further developing their staff involved in student supervision. The Framework draws together a synthesis of the peer group mentoring literature; findings from stakeholder interviews on their views of peer group mentoring; and, a trial of a peer group mentoring program. A model for a peer group mentoring program is included along with supporting resources. Finally, recommendations for its implementation and evaluation are provided.

The process for developing the Framework began with a review of the literature. This informed the development of an interview guide which was used to interview key stakeholders on their views of peer group mentoring. Literature and interview findings were subsequently incorporated into an initial draft of a peer group mentoring framework. This draft Framework was trialed with participants from non-government community managed organisations (NGOs/CMOs) and health settings. Findings from the trial demonstrated strong support for the Peer Group Mentoring Framework, endorsed the interprofessional nature of the Framework and identified the broader benefits of peer group mentoring. Following the trial, the Framework was refined to produce this final document.

The Peer Group Mentoring Framework is deliberately designed to bring together participants from a range of professional backgrounds to encourage the sharing of experiences, perspectives and knowledge bases, thus encouraging interprofessional learning. The Framework is also flexible to enable delivery across sectors, for example community service and/or health settings.

Whilst this Framework focuses on the development of student supervisors, it can readily be adapted for other contexts such as staff supervision and research skill development groups. Skills developed are readily transferable to other areas of practice. Elements of the framework, for example, the reflective practice approaches, can be applied to other aspects of work life such as problem solving and conflict management within the workplace.

Successful implementation of the Peer Group Mentoring Framework will require organisational support and commitment. Resources are required to establish the mentoring program within the organisation, facilitate the large group sessions, provide consultation to peer mentoring groups as needed and monitor the program’s ongoing delivery.

Recommendations for future development include:

1. Seek organisational support to run a longer pilot of the Peer Group Mentoring Framework (e.g. 1 year) within the public health and community managed sectors;

2. Implement a train-the-trainer program for peer mentoring group leaders;

3. Seek funding to develop and implement a research plan to rigorously evaluate the impact of the Framework on participants as well as students they supervise;

4. Disseminate findings of the trial nationally and internationally– e.g. in an appropriate peer reviewed journal.

1. FRAMEWORK SUMMARy

Page 8: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

6 A Peer Group Mentoring Framework for the Development of Student Supervisors

SummaryWhilst this Framework focuses on peer group mentoring for student supervisors, it is important that readers have an understanding of mentoring more generally. This section provides an overview of mentoring and a glossary of terms. The theoretical underpinning for peer group learning is also discussed.

What is mentoring?Mentoring is a voluntary professional relationship based on mutual respect and agreed expectations that is mutually valuable to all involved and includes professional development and growth and support. (Fawcett, 2002; Heartfield, Gibson, Chesterman, & Tagg, 2005). Mentors act as “critical friends” in encouraging reflection to achieve success (Costa & Kallick, 1993).

Mentoring sessions often involve identifying challenges, workshopping potential responses to the challenges, trying these out prior to the next mentoring session, then reporting back at the beginning of the next session (Mental Health Coordinating Council, 2012).

What are the aims of mentoring?

Mentoring aims to provide opportunity for:

� Personal and professional growth;

� Reflection and the development of reflective practice skills;

� Support;

� Career development.

Glossary of terms

Peer

For the purpose of the Peer Group Mentoring Framework, peer refers to work colleagues at similar points in their career who share a similar interest around developing their student supervision skills. Peers are equal in status.

Mentoring

A voluntary professional relationship based on mutual respect and agreed expectations that is mutually valuable to all involved and includes personal and professional development, growth and support (Fawcett, 2002; Heartfield et al., 2005). Mentors act as “critical friends” in encouraging reflection to achieve success (Costa & Kallick, 1993).

Traditional dyad model of mentoring

A more senior and experienced person acts as a mentor to a more junior mentee or protégé in enhancing mentee personal and professional growth and development.

Peer or co-mentoring

Where two peers or colleagues at similar points in their careers form a collaborative mentoring relationship to mutually foster personal and professional development.

2. AN OVERVIEW OF MENTORING

Page 9: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

7 A Peer Group Mentoring Framework for the Development of Student Supervisors

Peer group mentoring

Where three or more peers or colleagues at similar points in their careers form a collaborative mentoring relationship. Peers actively contribute and interact as co-mentors for others within the group, learning from each other to enhance opportunities for personal and professional development for all within the group.

Supervision

“. . . the oversight – either direct or indirect…of professional procedures and/or processes . . . for the purpose of guiding, providing feedback on, and assessing personal, professional and educational development in the context of each learner’s experience of providing safe, appropriate and high quality patient/client care”

(Health Workforce Australia, 2013).

Coaching

A solution focused, goal oriented systematic process in which the coach facilitates the enhancement of performance, self-directed learning and personal growth of other individuals (Grant, Passmore, Cavanagh, & Parker, 2010).

Image: Purpos/ed PSI https://www.flickr.com/photos/purposeofeducation/5674829526/

Page 10: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

8 A Peer Group Mentoring Framework for the Development of Student Supervisors

How does mentoring differ from supervision and coaching?Whilst there is some overlap between mentoring, supervision and coaching, there are quite distinct differences. These are outlined in Table 1.

Table 1: Comparisons between mentoring and supervision (Fawcett, 2002; Health Workforce Australia, 2013; Heartfield et al., 2005)

Mentoring Supervision Coaching

Mutually valuable to all involved in the mentoring relationship

Focuses on the person being supervised

Focuses on the person being coached

Equal relationship between mentee and mentor

Depending on type of supervision, the relationship between supervisor and supervisee may be hierarchical

Facilitated by a coach, generally from outside the coachee’s workplace

Is non judgmental , non-directive and non-authoritarian

The supervisor may provide corrective feedback in order to support improved practice.

Facilitator will use a range of approaches depending on the situation

May or may not be conducted in work time. Often conducted away from work setting

Usually conducted in work time within the work setting but away from immediate area of practice

May or may not be conducted in work time. Often conducted away from work setting

Voluntary Often a requirement of the employment position

Voluntary

Can be informal or a more formal structured arrangement

Usually a formal arrangement Usually a formal time limited agreement

Primarily educational and supportive functions

Educational, supportive and administrative functions

Results oriented, solution focused

Outcomes related to personal and professional growth and development; career progression; improved practice (skills , knowledge, insights into practice)

Outcomes related to improved practice (skills , knowledge, insights into practice) and professional development

Outcomes related to specific agreed goals aimed at personal and professional growth and development

Page 11: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

9 A Peer Group Mentoring Framework for the Development of Student Supervisors

Theoretical underpinnings for peer group mentoringA review of group dynamic theories is beyond the scope of this document. Instead, this section will provide an overview on learning theory relevant to the peer aspect of peer group mentoring.

Peer group mentoring is under-pinned by theories of constructivism. Constructivism recognises learning as the gradual process of building meaning and understanding (McInerney & McInerney, 2002). Learners play an active role in the learning process through building on prior experiences and understanding (Hager & Smith, 2004). Learning is viewed as a conceptual change rather than the acquisition of knowledge (Biggs, 2003). Social constructivism acknowledges the role social interaction has on the learning process. It therefore focuses on the learner’s construction of knowledge in the social context (McInerney & McInerney, 2002). Through peer interaction, peer group mentoring programs enable group members to share experiences and build on each other’s experiences and understanding to co-construct meaning.

Reflection is a critical component of the peer group mentoring process and can be theorized through a number of reflective practice models (e.g. Boud, Keogh, & Walker, 1985; Moon, 2004; Schon, 1983). Common to most reflective models is an awareness of uncomfortable thoughts and feelings; critical analysis of thoughts and feelings; and gaining of new perspectives. In the peer group mentoring process, participants assist each other in working through an experience or issue to individually and/ or collectively gain new insights and perspectives.

Peer group mentoring harnesses the benefits of peer group learning. Peer group learning provides companionship and a sense of solidarity in dealing with challenges (Baldry Currens, 2010), in this case of student supervision. The conversation-based peer group mentoring draws on dialogic collaboration skills essential to effective peer learning, described by Baldry Currens, (2010) which include questioning, clarifying, exchanging information and jointly constructing rich co-constructed dialogs to support group learning. Like all effective peer learning activities, the peer group mentoring framework requires peers to commit to experiential and reflective learning.

Page 12: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

10 A Peer Group Mentoring Framework for the Development of Student Supervisors

A critical review of outcomes of peer group mentoring and elements influencing its success

SummaryThis literature review begins by providing the rationale for adopting peer group mentoring as the preferred mentoring model for the development of student supervisors. The literature on peer group mentoring is reviewed, focusing on research studies that evaluate the outcomes and processes of peer group mentoring programs.

IntroductionMentoring and mentorship programs have been utilised across a range of community service, health, education and corporate settings. However, its use to support, guide and develop student supervisors is less common.

Traditionally, mentoring has taken the form of a more experienced mentor “mentoring” a more junior or novice mentee. Here mentoring is viewed as a personal, helping relationship between mentor and mentee designed to support, grow and professionally develop the mentee (Ehrich, Tennent, & Hansford, 2002). Benefits of mentoring are well documented. Mentees report increased support, confidence, career affirmation, skill development (Ehrich, Hansford, & Tennent, 2004). Mentors report increased collegiality, reflection, personal satisfaction and interpersonal skill development (Ehrich et al., 2004). However, mismatches between mentee and mentor personalities (Moss, Teshima, & Leszcz, 2008; White, Brannan, & Wilson, 2010; Wilson, Brannan, & White, 2010); differences in understanding and expectations of the mentoring relationship and role (Jacobson & Sherrod, 2012); power differentials (Freeman, 2000); mentor experience; and time constraints (Hubbard, Halcomb, Foley, & Roberts, 2010) can impact on the success and sustainability of the mentoring program.

An alternative approach to the dyad mentoring model is group mentoring whereby group members cooperatively and collaboratively support and professionally develop each other within the mentoring group. This approach draws from the practice supervision literature where group supervision is put forward as an effective way of making best use of scarce funding and time resources; breaking down professional barriers through interprofessional group composition; encouraging a sharing of perspectives and learning from each other; strengthening teams through group critical reflection on practice; and reducing an individual supervisor’s bias (Dilworth, Higgins, Parker, Kelly, & Turner, 2013).

A recent review of the theoretical basis and research of group mentoring (Huizing, 2012) proposed a typology of group mentoring: peer group mentoring; one mentee to many mentors; many mentees to one mentor; and many to many mentoring. The latter was defined as a mentoring group where “the group has identified the role of the mentor for the life of the group with two or more people within the group” (Huizing, 2012, p. 49). Other members have the role of mentee. In contrast, peer group mentoring was defined as the mentor role shifting within the group. The author concluded that, whilst benefits between the peer group mentoring and many-to-many model were similar, the many-to-many model offered most promise as groups were better able to stay focused. However, this potentially poses challenges for the longevity and sustainability of mentoring groups and does not allow for the development of co-mentoring skills in peers. A more appropriate model might be a combination of the two: where experienced facilitators provide the scaffolding within a peer group mentoring framework.

The purpose of this current literature scan was to review the literature specifically on the processes and outcomes of peer group mentoring with and without more experienced members providing advice and support. It aimed to scope current understanding of peer group mentoring as a strategy for supporting and developing participants with the view to developing a sustainable peer group mentoring framework specifically for student supervisors. The intention would be to use this framework within both the health and community managed sectors.

3. LITERATURE REVIEW

Page 13: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

11 A Peer Group Mentoring Framework for the Development of Student Supervisors

Review methodsThe following questions were used to inform the search then interrogate the literature:

� What models of peer group mentoring for staff are currently reported in the literature?

� What elements are necessary for an effective staff peer group mentoring program?

� What are the outcomes of peer group mentoring programs involving staff?

Review strategy

The Web of Science, ERIC, PSYCHINFO, OVID, and Google Scholar databases were searched using the following keywords: co-mentoring, peer mentoring, collaborative mentoring, group mentoring. The search was limited to English language papers. We also reviewed references of identified papers and web searched for key policy and guidelines.

The original search identified more than 600 papers, reviews and commentaries. We deliberately kept our context broad to capture papers outside the health and community managed organisations setting. To address our specific interest in outcome based peer group mentoring research, we excluded all papers where the abstract did not describe research outlining the model used, process and outcome of peer group mentoring. We also excluded papers where it was unclear that peers mentored each other; that described dyad hierarchical mentoring (mentor- protégé); and co-mentoring between two peers. We excluded papers that involved students as participants.

This resulted in identification of 10 papers.

Review procedure

All studies that met the inclusion study were checked for research quality using the McMaster University critical review form for qualitative studies (Letts et al., 2007) and the McMaster University critical review form for quantitative studies (Law et al., 1998).

FindingsWe identified only 10 papers that outlined the model used and provided research data on processes and outcomes of peer group mentoring. Due to the low numbers of studies located, we did not further exclude any based on quality. However, many of the qualitative studies failed to adequately describe the data collection process and analysis methodology making it difficult to establish the rigor of the study.

The findings of the review are structured to summarise relevant studies that addressed each of the review questions listed earlier. A summary of the studies included in the review are listed in Table 2.

Page 14: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

12A

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

fo

r th

e D

eve

lop

me

nt

of

Stu

de

nt

Su

pe

rvis

ors

Tab

le 2

: S

tud

ies

inclu

ded

in

revie

w

Stu

dy

au

tho

rs a

nd

p

ub

licati

on

d

ate

Co

un

try

of

stu

dy

Stu

dy

part

icip

an

tsS

tud

y d

esi

gn

Nu

mb

er

of

part

icip

an

ts in

re

searc

h

Stu

dy q

uality

Darw

in &

P

alm

er, 2

00

9A

ust

ralia

Un

ivers

ity a

cad

em

ic

staff

fro

m a

ran

ge o

f fa

cu

ltie

s

Mix

ed

meth

od

s:

Qu

an

tita

tive –

qu

est

ion

nair

e

(e.g

. sa

tisf

acti

on

; p

erc

eiv

ed

b

en

efi

ts)

Qu

alit

ati

ve –

fo

cu

s g

rou

ps

Qu

est

ion

nair

es:

u

nsp

ecif

ied

(20

in

m

en

tori

ng

pro

gra

m)

Fo

cu

s g

rou

ps:

9

Qu

alit

ati

ve d

ata

an

aly

sis

no

t d

esc

rib

ed

in

deta

il

File

s et

al.,

20

08

US

AF

em

ale

ph

ysi

cia

ns

wo

rkin

g in

acad

em

ic

med

ical p

racti

ces

Qu

an

tita

tive -

self

ass

ess

men

t su

rvey

4V

alid

ity a

nd

relia

bili

ty

of

qu

est

ion

nair

e n

ot

est

ab

lish

ed

Jackso

n-

Bo

wers

, H

en

ders

on

&

O’C

on

no

r, 2

00

1

Au

stra

liaN

ew

gra

du

ate

lib

rari

an

sQ

ualit

ati

ve –

fo

cu

s g

rou

ps

13 (

acro

ss t

wo

fo

cu

s g

rou

ps)

Data

an

aly

sis

no

t d

esc

rib

ed

in

deta

il

Lo

rd e

t al.,

20

12U

SA

Ju

nio

r clin

ical

ed

ucato

r fa

cu

lty s

taff

(P

sych

iatr

y d

iscip

line)

wo

rkin

g in

un

ivers

ity

med

ical cen

tre

Qu

alit

ati

ve –

in

terv

iew

s;

ob

serv

ati

on

s; d

ocu

men

t an

aly

sis

6D

ata

an

aly

sis

meth

od

s o

nly

bri

efl

y

pro

vid

ed

McC

orm

ack &

W

est

, 20

06

Au

stra

liaF

em

ale

Un

ivers

ity

em

plo

yees

(acad

em

ic

an

d g

en

era

l st

aff

)

Qu

alit

ati

ve –

op

en

en

ded

q

uest

ion

nair

e r

esp

on

ses;

fo

cu

s g

rou

ps;

in

-dep

th

inte

rvie

ws

103

over

5 y

ears

Qu

alit

ati

ve m

eth

od

s d

eta

iled

Mo

ss e

t al.,

20

08

Can

ad

aJu

nio

r acad

em

ic

psy

ch

iatr

y s

taff

at

a

teach

ing

ho

spit

al

Qu

alit

ati

ve –

fo

cu

s g

rou

p10

Data

an

aly

sis

meth

od

s o

nly

bri

efl

y

pro

vid

ed

Mu

llen

, 20

00

U

SA

Sta

ff w

ork

ing

wit

hin

a

sch

oo

l an

d U

niv

ers

ity

staff

Qu

alit

ati

ve –

op

en

en

ded

q

uest

ion

nair

e17

Qu

alit

ati

ve d

ata

an

aly

sis

no

t d

esc

rib

ed

in

deta

il

Page 15: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Stu

dy

au

tho

rs a

nd

p

ub

licati

on

d

ate

Co

un

try

of

stu

dy

Stu

dy

part

icip

an

tsS

tud

y d

esi

gn

Nu

mb

er

of

part

icip

an

ts in

re

searc

h

Stu

dy q

uality

Po

loli

et

al.,

20

02

US

AJu

nio

r acad

em

ic s

taff

fr

om

a u

niv

ers

ity

med

ical sc

ho

ol

Mix

ed

meth

od

s:

Qu

an

tita

tive –

att

en

dan

ce

rate

; n

um

ber

of

sch

ola

rly

art

icle

s su

bm

itte

d/

accep

ted

fo

r p

ub

licati

on

; q

uest

ion

nair

e

(sati

sfacti

on

)

Qu

alit

ati

ve –

part

icip

an

t n

arr

ati

ves;

in

terv

iew

s

18Q

ualit

ati

ve d

ata

an

aly

sis

no

t d

esc

rib

ed

in

deta

il

Rit

ch

ie &

G

en

on

i, 20

02

Au

stra

liaN

ew

gra

du

ate

lib

rari

an

sQ

uan

tita

tive -

qu

est

ion

nair

es

23

in

exp

eri

men

tal

gro

up

18 in

co

mp

ara

tive g

rou

p

1 (n

o m

en

tori

ng

)

22 in

co

mp

ara

tive

gro

up

2 (

on

e-o

n-o

ne

men

tori

ng

)

Valid

ity a

nd

relia

bili

ty

est

ab

lish

ed

fo

r o

nly

on

e o

f th

ree

qu

est

ion

nair

e u

sed

Sco

tt &

Sm

ith

, 20

08

US

AN

ew

gra

du

ate

nu

rses

Qu

alit

ati

ve –

fo

cu

s g

rou

ps

Fo

cu

s g

rou

p n

um

bers

u

nsp

ecif

ied

(25

new

g

rad

uate

s in

men

tori

ng

p

rog

ram

)

Data

an

aly

sis

no

t d

esc

rib

ed

in

deta

il

13A

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

fo

r th

e D

eve

lop

me

nt

of

Stu

de

nt

Su

pe

rvis

ors

Page 16: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

14 A Peer Group Mentoring Framework for the Development of Student Supervisors

What models of peer group mentoring are currently reported in the literature?

Peer group mentoring models reported in the literature can be broadly categorized under three types:

1. Peer mentoring groups– run by peers;

2. Peer mentoring groups –experienced facilitator/ advisor present (active role);

3. Peer mentoring groups – run by peers, facilitator present (supportive role).

1. Peer mentoring groups – run by peers

Mullen (2000) described a school-university collaborative mentoring model aimed at strengthening ties between school professionals and university academics. The mentoring program aimed to help develop school leaders as researchers and university leaders as collaborators. The mentoring group consisted of 17 members with a range of experience and professional backgrounds. Members met biweekly after school hours to share research stories, assist with problem solving as well as share their own work experiences and understanding of the mentoring process. As part of the model, it appears that members also took part in their own separate mentoring relationship so were able to bring these experiences to the group and further enhance their mentoring skills through learning from others’ input.

2. Peer mentoring groups – experienced facilitator/ advisor present (active role)

University based

Pololi and colleagues (2002) described a “collaborative mentoring program” to assistant junior academic medical staff with their career development. This structured peer group mentoring program consisted of an initial 3 day session followed by a full day program once a month for 6 months. Manuals which included reading materials and a career planning section were provided. Participation was voluntary.

Sessions tended to follow a similar format: a combination of narrative writing, short lecture, role plays and facilitated discussion. Session topics included team building, value clarification, career planning, negotiation, conflict resolution,

oral and written presentations and gender and power issues. Sessions were facilitated by the program director in collaboration with a visiting facilitator with particular content expertise. Sessions were designed to incorporate the experiences of the participants and to provide opportunity for reflection. Whilst the authors suggest that their collaborative mentoring program addresses the issues often seen with the traditional dyadic mentoring model including lack of mentor time, inconsistency and being subject to only one perspective, the program described is more akin to a continuing professional development program than one of group mentoring.

Darwin and Palmer (2009) described a mentoring circles approach to peer group mentoring whereby new academic staff within a higher education institution met regularly to share advice, support each other and share information about working within the institution. Membership was cross-disciplinary. Members met every 3 weeks for two hours over a six month period. No details were provided regarding meeting place nor whether it was within or outside work times. Participation was voluntary and all members were expected to commit to the program. However, some members were “invited” to attend by heads of schools, prompting the authors to suggest coercion might have been present. Each mentoring circle had six to eight members.

Each circle had an outside facilitator who assisted with group process management, for example, ensuring equal participation. Each of the three groups described in the study appeared to follow its own structure, for example, in one group the more experienced members took a mentoring role. In another group, all members regardless of experience took this role. Topics discussed at the sessions were initiated by members and included career, leadership and personal issues.

McCormack and West (2006) described a facilitated peer group mentoring program for university female academic and general staff. This year long voluntary program brought together women from a range of professional experiences and positions to form mentoring groups of eight – ten participants. Each group had two trained university facilitators to provide guidance on group processes. All participants attended a one-day workshop followed by a two day residential retreat. Mentoring groups then met fortnightly for three hours for the rest of the year. However, it is unclear whether this was within or outside work time and the location of these meetings. At

Page 17: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

15 A Peer Group Mentoring Framework for the Development of Student Supervisors

midway, all participants re-grouped to review the mentoring process.

The structure and content of individual mentoring sessions was not detailed. However, overall, the program was designed to assist participants develop greater professional autonomy and confidence, foster professional networks and to provide career development and training opportunities. Content of sessions focused on issues, knowledge and skills individual groups wanted to explore. Participants were encouraged to co-mentor each other.

Health setting based

Scott and Smith (2008) described a group mentoring program for new graduate nurses. This program was separate to but complemented the existing preceptorship program attended by the nurses. Whilst the preceptorship program focused on skill and knowledge development, the mentorship program was designed to offer emotional support, advice and role modeling of acceptable nurse behaviours and organisational values. Participation in the year long mentoring program was part of the new graduate’s first year of work. In the first year, 25 new graduate nurses participated.

A team of three senior nurse education specialists met quarterly with the group of new graduate nurses. These day long meetings had a structured education component as well as dedicated time for sharing of experiences and reflection on practice. In addition these meetings, the Nurse Education Specialists met informally with the new graduate nurses on the wards and one-on-one as needed.

3. Peer mentoring groups – run by peers, facilitator present (supportive role)

Health setting based

Files and colleagues (2008) described a “facilitated peer mentorship” program for female junior medical academic staff. Whilst participation in the program was voluntary, participants (“peer mentors”) were asked to sign a contract committing themselves for a year to the program. Peer mentors met weekly to monthly. The institution quarantined time for these meetings. A pool of more senior women faculty staff were recruited as “facilitator mentors”. A facilitator mentor joined the group monthly but was available on an as-needed basis. Facilitator mentors also met together monthly to discuss the progress of the group and address any challenges as they arose.

A set pre-determined curriculum was followed throughout the mentoring program. Goals of the program incorporated skill development in academic writing as well as peer mentoring skill development. The first stage of the program focused on skill acquisition and enhancement, particularly around academic writing. The second stage focused on applying these skills to writing an academic review paper. The third stage focused on developing a research protocol. The actual format to the peer group meetings was not described. Throughout all phases, peers provided feedback to each other. Facilitator mentors also provided manuscript feedback and guidance.

Moss and colleagues (2008) described a peer group mentoring program for junior psychiatrists working within a university teaching hospital. Although initiated by a senior member of the department, the purpose, format and content were negotiated between the ten participants. Participation in the mentoring program was voluntary. The group met on a weeknight for two hours every two months for a year. These were dinner meetings in the hospital boardroom or at the home of a group member and funded by the psychiatry department. Attendance rate was not reported.

Meetings were unstructured, often involved a guest speaker, and covered general topics affecting junior faculty such as quality improvement, collegiality and support as well as more specific topics nominated by participants. Although the senior department member attended the meetings, his role was more as an observer. The process followed to encourage reflection was not described in detail. Description of the meetings suggests they were more of an interest group than peer group mentoring per se.

Lord and colleagues (2012) described a self-directed and self-regulated peer group mentoring program for clinician educator faculty within a university medical centre department of psychiatry. Whilst a senior faculty mentor was present to provide advice, support and opportunities, the clinician educators set the agenda and structure for the sessions. Participation was voluntary. The group met every one – three months of an evening for two – three hours. Evening meals were provided by the faculty. Lunchtime meetings were added in the third year of the four year program. Average attendance at the sessions was 80% over four years.

Page 18: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

16 A Peer Group Mentoring Framework for the Development of Student Supervisors

Meetings followed a set format allowing all members to share their issues or concerns and have their colleagues provide support, feedback and advice. Session topics included anxiety about promotion, career direction, professional relationships, and scholarship ideas. However, there was also opportunity for individuals to raise any career –related topic. Individuals acted as leaders for specific sessions.

Non-health setting based

Ritchie and Genoni (2002) described a peer group mentoring program designed to support new graduate librarians transition into their profession. The program was developed through the Australian Library and Information Association (Western Australia branch) in responses to a reluctance of new graduates to put themselves forward for one-on-one mentoring and an observation that graduating students often found support amongst their peers. Over the year of the program, 23 new graduate librarians met monthly for two hours in a practitioner’s library. These meetings were largely organised, chaired and run by the group members. Participants took it in turns to “lead” the sessions. However, two more experienced facilitators established the initial meeting, provided operational support as needed, updated the group on the Association’s events and were available for one-on-one mentoring if required. It is unclear whether the facilitators attended all subsequent meetings. If so, they appeared to take a support role to encourage development of peer mentoring skills in the participants and to give feedback to participants on their mentoring and leadership skills.

The actual structure of the meetings was not described in detail. Guests were invited to present at meetings. Training in mentoring skills such as giving and receiving feedback and career planning were incorporated into the program.

Jackson-Bowers and colleagues (2001) adopted a similar model to Ritchie and Genoni (2002) with 17 new graduate librarians from another Australian state (South Australia). As with the Ritchie and Genoni program, meetings were chaired and run by the group members. Two “mentors” provided operational support, updated the group on the Association’s events and were present to offer informal professional advice and emotional support as needed. However, it is unclear the relationship of the “mentors” to the other members of the group. Importantly for mentoring, there was no mention of opportunities for reflection or a structure to encourage reflection.

What elements are necessary for an effective peer group mentoring program?

Pololi and colleagues (2002), in their Collaborative Mentoring Program, identified three primary contextual factors required for the success of their program: 1. A safe, supportive learning environment; 2. dedicated regularly scheduled time for the program; 3. and a program setting separate to the usual work place. Participants also valued the opportunity to interact with peers who were at a similar career level to them in a non-hierarchical relationship. In effect, they acted as co-mentors with their peers, sharing experiences, insights and ideas and collaboratively problem solving and giving support.

Darwin and Palmer (2009) identified four important success factors for mentoring circles. First, members need to commit to attending. Second, confidentiality needs to be maintained. Third, ways of developing rapport between members need to be encouraged. Finally, attendance needs to be voluntary. Participants also commented on the cross-disciplinary nature of their mentoring circles as a positive influence on their success.

McCormack and West (2006) suggest the combination of having trained facilitators and a group willing to support each other contributed to the success of their program. Both factors created a safe environment for participants to openly explore ideas and feel comfortable challenging each others’ beliefs and values. Diversity in group composition was also seen as important, linking women across the traditional university divides. The non-hierarchical relationships that formed encouraged the co-mentoring within and between groups.

Participants in Files and colleagues (2008) facilitated peer group mentoring program found the following most helpful: protected time for the program; peer feedback and interaction; clarity of participant responsibilities; and meeting as a group. The authors suggest that having a curriculum structure was also beneficial in assisting participants achieve their goals.

Jackson-Bowers and colleagues (2001) suggest the opportunity for social interaction contributed to the success of their program. This was not necessarily through the set agenda for meetings but through informal discussions and post-meeting socialisation. These interactions kept participants motivated to keep seeking

Page 19: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

17 A Peer Group Mentoring Framework for the Development of Student Supervisors

employment and stay connected with their profession.

Moss and colleagues (2008) identified the importance of involving participants in the planning and creation of the mentoring program ensuring the program meets participants’ needs and wishes. They also noted the importance of creating an opportunity for “reflective space” – time away from the busyness of everyday work life. Interestingly, although the senior team member took an observer role, his guidance and experience was drawn on suggesting that fledgling peer mentor groups still value some initial guidance.

Lord and colleagues (2012) attribute the success of their peer mentoring group to the development of a collegial network and frequent contact between participants. While the flat hierarchical structure of the group was seen as beneficial for reducing competition and “political maneuvering” (p. 382) amongst participants, some participants sought greater direction in decision making and greater structure. The authors suggest it is a fine balance between having a senior or external facilitator present and providing leadership, and the group itself developing this role. Mutual trust and group bonding are key to achieving this balance.

Table 3: Elements of a successful peer group mentoring program

Element Reference

Structural Dedicated/ protected and regularly scheduled time for meeting

(Files et al., 2008; Pololi et al., 2002)

Frequent meetings (Lord et al., 2012)

Meeting venue separate to usual work place

(Pololi et al., 2002)

Relationships Involvement of participants in the planning of the peer group mentoring program

(Moss et al., 2008)

Non-hierarchical relationship between participants

(Lord et al., 2012; Pololi et al., 2002) (McCormack & West, 2006)

Clarity of participant roles (Files et al., 2008)

Commitment by all to program (Darwin & Palmer, 2009)

Focus on rapport building (Darwin & Palmer, 2009)

Diversity in group composition (McCormack & West, 2006)

Informal socialisation (Jackson-Bowers et al., 2001)

Learning environment Safe and supportive learning environment

(McCormack & West, 2006; Pololi et al., 2002)

Maintaining confidentiality (Darwin & Palmer, 2009)

Creating space for reflection (Moss et al., 2008)

Peer interaction and peer feedback

(Files et al., 2008; Pololi et al., 2002)

Guidance by a more experienced member/ experienced facilitator

(Lord et al., 2012; McCormack & West, 2006; Moss et al., 2008)

Page 20: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

18 A Peer Group Mentoring Framework for the Development of Student Supervisors

What are the outcomes of peer group mentoring programs?

Outcomes were often described in terms of personal benefits to participants, educational gains, relational development and productivity improvements (Table 4).

Mullen (2000), using an open ended questionnaire found that participants of a school-university peer group mentoring program reported a greater sense of community and increased confidence in the co-mentoring process as a result of participating in the program. This was attributed to the opportunity to learn from others and to the support networks established. Participants indicated increased confidence with academic writing and conference presentations as well as enhanced classroom problem solving ability (teacher participants).

Pololi and colleagues (2002), using a mixed methods approach to evaluation identified five main outcomes of their collaborative mentoring program: clarification of participant core values; a more deliberate process of career planning; development of collaborative relationships with colleagues; skill development; and improved job satisfaction. They concluded that a peer group mentoring program was as valuable, if not more valuable, than individual mentoring and addressed the issues often seen with the traditional dyadic mentoring model - lack of mentor time, inconsistency and being subject to only one perspective.

Darwin and Palmer (2009), also using a mixed methods approach to evaluation found that two out of the three mentoring circles had successful outcomes, measured by their commitment to continue meeting on their own without an external facilitator on completion of the organised program. One group had succeeded to do this six months later; the other was still in the planning stage. The third group had disbanded prior to the end of the structured program. The authors suggest that this was due to a lack of commitment to the collaborative group environment, varied motives for attending and dysfunctional group dynamics.

For those who successfully completed the mentoring circles program, benefits included increased networking opportunities, peer support, sharing of perspectives, and the role-modeling occurring between junior and senior members. The mentoring circles program was felt to reduce the sense of isolation experienced by some participants within the university sector.

McCormack and West (2006), on analysis of five years of questionnaire, focus group and interview data (103 participants) reported perceived career enhancement in almost two-thirds of participants; increased understanding of university culture; greater sense of belonging and connectedness within the university; increased networking activity; and enhanced job motivation and enthusiasm. Relational benefits continued six months after the facilitated program ended.

Files and colleagues (2008), using a self-assessment survey of academic career satisfaction reported a 30% overall improvement in perceptions of academic skills and career satisfaction in participants of a facilitated peer mentoring program. Whilst only a pilot with four peer mentors, academic productivity for three of the peer mentors increased from zero to three co-authored peer -reviewed publications within 10 months of the program running. All four peer mentors achieved promotion during the one year program.

Ritchie and Genoni (2002), using a pre-post test questionnaire study design reported differences in two outcome variables – career development and increased calling to the profession when compared with a comparative group. This latter was one domain of a five dimension questionnaire on professionalism. This was the only study located that used new graduates not currently mentored; and new graduates receiving one-to-one mentoring as comparative groups. Significant differences were found between the peer mentoring group participants and both comparative groups for activities related to career development, for example preparation of resumes, attendance at continuing education events and participation in association committees and special interest groups. Participants of the peer group mentoring program reported an increased calling to their profession compared with those not receiving mentoring of any kind. However, no

Page 21: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

19 A Peer Group Mentoring Framework for the Development of Student Supervisors

differences were found within the other domains of professionalism. No difference between groups was found in psychosocial development outcome measures, for example perceptions of belonging to the profession, being involved in their peer support network and their ability to apply their skills in the workplace. The authors suggest these findings may reflect the focus of participants on getting a job. Furthermore, only one validated questionnaire was used in this study – that to measure professionalism.

Moss and colleagues (2008), using a qualitative approach (focus groups) to explore participants views of a group mentoring program, reported three key perceived gains: 1. increased knowledge of topics relevant to junior faculty; 2. support and collegiality amongst participants which extended outside of the program meetings times and 3. reduced professional isolation and increased normalization of their concerns. This resulted in a sense of empowerment within their own department.

Similarly, Lord and colleagues (2012) in their qualitative study using semi-structured interviews identified three key positive outcomes of their peer group mentoring program: 1. increased workplace satisfaction; 2. Improved social connection among participants; and 3. Increased professional productivity and personal growth.

Additionally, participants reported increased scholarly activity through publications, new positions and conference presentations.

Scott and Smith (2008), using focus groups to evaluate participant perceptions of their nurse new graduate group mentoring program, found an over-whelming positive response to their program. Benefits included the ability to honestly share experiences and express emotions; the bonding between participants; learning from others’ experiences within the group; and the sense of being “cared for by the organisation” (p. 237). Participants did not express any negative aspects to the program and recommended it continue for a further 6 months. The authors concluded, that although originally set up with senior mentors providing guidance, the group evolved into a peer mentoring group where new graduate nurses mentored each other.

Jackson-Bowers and colleagues, also using focus groups with participants of their new graduate librarian mentoring program, determined the main benefits of the program to be increased networking opportunities and the support offered in a period of high unemployment. Indeed, the authors report that this program evolved into a support group rather than a mentoring program per se. This is not surprising as a key element of mentoring, that is, reflection, appeared to be missing in the program.

Page 22: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

20 A Peer Group Mentoring Framework for the Development of Student Supervisors

Table 4: Outcomes of peer group mentoring

Outcome Examples Reference

Personal Clarification of participant core values

(Pololi et al., 2002)

A more deliberate process of career planning

(Pololi et al., 2002)

Increased normalization of participant concerns

(Moss et al., 2008)

Personal growth through receiving feedback

(Lord et al., 2012)

Ability to honestly share experiences and express emotions

(Scott & Smith, 2008)

Improved job/ workplace satisfaction/ job motivation

(Files et al., 2008; Lord et al., 2012; McCormack & West, 2006; Pololi et al., 2002)

Career enhancement/ job seeking (McCormack & West, 2006; Ritchie & Genoni, 2002)

Educational Knowledge and/or skill development

(Files et al., 2008; Moss et al., 2008; Mullen, 2000; Pololi et al., 2002)

Peer learning – learning from other participants

(Darwin & Palmer, 2009; Mullen, 2000; Scott & Smith, 2008)

Role-modeling (Darwin & Palmer, 2009)

Relational Development of collaborative and collegial relationships with colleagues

(Darwin & Palmer, 2009; Lord et al., 2012; Moss et al., 2008; Mullen, 2000; Pololi et al., 2002; Scott & Smith, 2008)

Reduced professional isolation (Darwin & Palmer, 2009; Moss et al., 2008)

A sense of being “cared for by the organisation”/ increased professional connection to organisation

(Lord et al., 2012; McCormack & West, 2006; Scott & Smith, 2008)

Networking (Jackson-Bowers et al., 2001; McCormack & West, 2006)

Support (Jackson-Bowers et al., 2001; Mullen, 2000)

Productivity Increased professional productivity and involvement in professional activities

(Lord et al., 2012)

Increased accountability (Lord et al., 2012)

Increased scholarly activity - publications, new positions and conference presentations

(Files et al., 2008; Lord et al., 2012)

Page 23: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

21 A Peer Group Mentoring Framework for the Development of Student Supervisors

DiscussionThis literature review, with a particular focus on outcome and process evaluation studies, has provided a critical review of the research literature on peer group mentoring. Whilst acknowledging this was not intended to be a systematic review, the strategy used provided a comprehensive search of the peer group mentoring literature.

The limited number of papers that met the inclusion criteria for this review indicate the paucity of outcome related research being reported in the area of peer group mentoring. Whilst more descriptive papers were located, only nine papers met the inclusion criteria of evaluating and reporting on outcomes and processes involved in peer group mentoring. Heartfield and colleagues found similar challenges when developing their mentoring framework for nurses in general practice (Heartfield et al., 2005).

Whilst studies were not excluded on the basis of quality, the quality of reviewed studies varied considerably. All but one of the qualitative studies included in this review (McCormack & West, 2006) failed to adequately report their methodology raising questions about the rigor of the research. In particular data analysis was poorly described. Quantitative data was generally based on self-reported questionnaire data rather than objective measures. Only Ritchie and Genoni (2002) used a validated questionnaire – and this was only for one component of their study (the two other questionnaires used were developed by the authors). Only Pololi and colleagues (2002) considered more objective data – the number of scholarly articles submitted or accepted for publication publications

Keeping the above in mind, the findings from this review offer promise for the role of peer group mentoring as an alternative to one-on-one mentoring. Results suggest no major drawbacks of peer group mentoring. One study suggested peer group mentoring to be more effective for career development when compared with one-on-one mentoring (Ritchie & Genoni, 2002). Another study (Pololi et al., 2002) concluded that a peer group mentoring program was as valuable, if not more valuable, than individual mentoring. However, the study by Jackson-Bowers and colleagues (2001) reminds us of the risk of mentoring groups becoming social support groups.

Most studies in this review incorporated a more experienced facilitator. However, their level of involvement in the mentoring sessions varied from active facilitation to more of an advisor and support role. Given mentoring is a developmental process, we suggest this latter supportive role approach to facilitation is preferable as it fosters the development of participants’ group process and mentoring skills. It also is likely to be more sustainable in the long term. However, as highlighted in the study by McCormack and West, groups need to be aware of, monitor and manage group process and dynamics to ensure members benefit from the peer mentoring process. This should be emphasized in the orientation to any peer group mentoring program.

Four studies in this review were set in the academic clinical setting. Three studies involved new graduates. All studies involved more junior staff. Although we failed to locate any studies that focused on the mentoring of student supervisors, we suggest findings from this review are transferable to the development of a peer group mentoring framework for student supervisors.

Page 24: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

22 A Peer Group Mentoring Framework for the Development of Student Supervisors

SummaryThis section reports on the findings from interviews with key stakeholders for their views on the development of a peer group mentoring framework for student supervisors.

Aim of consultationsThe purpose of the consultations was to seek stakeholders’ views on:

� The benefits and challenges to implementing a peer group mentoring program for student supervisors;

� The anticipated outcomes for participants from attending a peer group mentoring program;

� Elements required for successful implementation of a peer group mentoring program;

� A proposed model of peer group mentoring for student supervisors.

Method

Design and recruitment

We used a qualitative research approach to seek stakeholder input into the development of a peer group mentoring framework for student supervisors. As we were interested in seeking the views of student supervisors from non-government community managed organisations (NGOs/CMOs) as well as health settings, we used a purposive sampling process (Cohen, Manion, & Morrison, 2005) to initially target people from these sectors who had participated in the “Teaching on the Run” (TOTR) program for student supervisors (The TELL Centre, The University of Western Australia). This training had been offered to NGO/CMO staff and Sydney Local Health District (SLHD) staff under the auspice of two wider ICTN funded programs in 2013 and 20141. Participants from both programs were

1 TOTR supervisor training was provided by CEWD through a purchased licence CEWD holds from the TELL centre.

emailed inviting them to take part in a focus group. However, due to low numbers from both sectors, this focus group was cancelled and an alternative recruitment strategy adopted: people who had indicated an interest in the focus group were emailed inviting them to take part in an individual telephone interview. In addition, TOTR facilitators (SLHD) were emailed and invited to an interview. All data collection and analysis was undertaken by the Framework lead author and discussed with the project’s Reference Group.

Data collection

Interviews were semi-structured allowing for exploration of individual participant responses. All were conducted by telephone and lasted approximately 1hour (Range: 60 – 85 minutes). All interviews were audio-taped and supplemented with written notes.

Interviews followed a semi-structured interview guide (Appendix 1). The same guide was used for all interviewees. Part A focused on the perceived benefits and challenges to implementing a peer group mentoring program; the anticipated outcomes for participants from attending a peer group mentoring program; and elements required for successful implementation of a peer group mentoring program. Part B presented a model for peer group mentoring for student supervisors and asked interviewees for their views on it (Box 1).

Data analysis

We used principles of framework analysis, as outlined by Srivastava and Thomson (2009) to analyse interviews. This approach is well suited to research with specific questions, a limited timeframe and a priori issues (Srivastava & Thomson, 2009) and as such was appropriate for this research project.

From the audio-tapes and written notes taken during the interview, a transcription of each interview was produced to capture key points related to the research questions. To familiarise ourselves with the data, the lead researcher read the transcripts several times noting down initial ideas. Based on our knowledge of the literature and our specific research questions, a

4. FINDINGS FROM CONSULTATIONS WITH KEy STAKEHOLDERS

Page 25: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

23 A Peer Group Mentoring Framework for the Development of Student Supervisors

deductive approach to analysis was adopted. Five key categories were identified for the analytic framework: benefits of peer group mentoring; challenges for peer group mentoring; anticipated outcomes; elements for success; and reaction

to proposed model. Transcripts were read and meaning units of data coded. Codes of similar meaning units were grouped then categorized under one of the framework categories.

box 1: Description of proposed peer group mentoring model

There are three components to the model:

1. Learning the peer group mentoring approach

Initially participants meet in a large group (10 -15 participants) and use a structured facilitated mentoring approach to discuss challenging student supervision situations that participants have experienced. These sessions are facilitated by an external facilitator. After a couple of weeks, group members would start to take on that role, sharing between members.

These sessions would run anywhere between 3-5 times.

Aim of sessions: familiarise participants with a peer group mentoring format; learn new skills in student supervision and peer group mentoring.

2. Implementing the peer group mentoring approach

Participants (self) form groups of 3-4 with other participants to continue meeting independent to large group. Groups implement the mentoring model learnt in the large group. Groups independently negotiate meeting schedule/ location etc.

3. “Checking in” with larger group

After a set period the larger group would re-form to reflect on the small group mentoring process and review mentoring goals and process. Groups would determine how often these “checking-in” sessions occurred, e.g. bimonthly. Small groups would continue to meet between large group meetings.

Page 26: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

24 A Peer Group Mentoring Framework for the Development of Student Supervisors

Findings

Study sample

Seven interviews were held: 4 participants were from community managed organisations and had recently attended the TOTR program; 3 participants were from the health sector and were facilitators of the TOTR program.

Participants were from a range of professional backgrounds including nursing, psychology and physiotherapy. All had tertiary qualifications. Current position varied and included educator, mental health worker, team leader and manager roles. All participants had experience with supervising students on placement.

Framework analysis

Table 5 outlines key findings under each of the framework analysis headings. Many of the benefits provided by participants directly related to the group aspect of peer group mentoring: learning from others; sharing perspectives; and networking. Peers were viewed as a beneficial resource for developing new skills, perspectives and ideas around student supervision.

Challenges mainly related to the scheduling logistics of working with a group of participants (as opposed to a dyad model); potential variation between participants’ understanding of and skills required for mentoring; and group dynamics.

Anticipated outcomes from participating in a peer group mentoring program can be broadly categorized into two groups: the more immediate outcomes relating directly to participants (e.g. skill and knowledge development; increased confidence) and those with a more distal impact on others, for example, student learning, patient/client care and recruitment strategies. The more immediate outcomes were seen as a pre-cursor to the distal outcomes.

Participants’ views on elements for successful peer group mentoring were grouped under the sub-headings of structural; relationships; and learning environment. Whilst these are listed as separate categories, they are inter-related. For example, meeting more frequently fosters relationship forming between participants; creating a safe learning environment is partly dependent on relationships formed within the group. All but one participant recommended an interprofessional approach to peer group mentoring.

The proposed peer group mentoring model was overwhelmingly endorsed as a feasible, educationally sound and engaging model. Constructive ideas were put forward on ways to improve it further, for example incorporating individual reflections; increase the size of the small groups and strategies for small group formation.

Page 27: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

25

A P

ee

r G

rou

p M

en

tori

ng

Fra

mew

ork

fo

r th

e D

eve

lop

me

nt

of

Stu

de

nt

Su

pe

rvis

ors

Tab

le 5

: K

ey f

ind

ing

s fr

om

fra

mew

ork

an

aly

sis

be

ne

fits

of

pe

er

gro

up

m

en

tori

ng

Ch

alle

ng

es

for

Pe

er

gro

up

m

en

tori

ng

An

ticip

ate

d

ou

tco

me

sE

lem

en

ts f

or

succe

ssR

eacti

on

to

pro

po

sed

mo

de

l

Learn

fro

m

oth

ers

– s

hari

ng

o

f exp

eri

en

ces

an

d e

xp

ert

ise

of

stu

den

t su

perv

isio

n;

pro

ble

m s

olv

ing

; so

un

din

g b

oard

fo

r id

ea.

Netw

ork

ing

of

sup

erv

iso

rs –

can

su

pp

ort

each

o

ther

ou

tsid

e

of

men

tori

ng

se

ssio

ns;

be

co

nn

ecte

d w

ith

o

thers

exte

rnal to

m

en

tori

ng

gro

up

.

Su

pp

ort

fo

r n

ew

su

perv

iso

rs; le

arn

h

ow

to

giv

e a

nd

re

ceiv

e s

up

po

rt.

Gain

pers

pecti

ves

of

oth

ers

bro

ad

en

s o

ne’s

o

wn

fra

me o

f re

fere

nce.

Develo

p n

ew

su

perv

isio

n s

kill

s.

Org

an

isati

on

al

Sta

ff a

ccess

to

men

tori

ng

g

rou

ps

– ti

me

aw

ay f

rom

dir

ect

pati

en

t/ c

lien

t care

; m

an

ag

em

en

t su

pp

ort

to

att

en

d;

shif

t w

ork

Lo

gis

tics

- su

itab

le

locati

on

an

d t

ime

an

d f

req

uen

cy t

o

meet

for

all.

Tim

e c

om

mit

men

t –

bu

sy w

ith

oth

er

thin

gs

less

of

a

pri

ori

ty.

Le

arn

ing

e

nvir

on

me

nt

Lack o

f a s

hare

d

un

ders

tan

din

g o

f p

urp

ose

of

the

peer

men

tori

ng

g

rou

p.

Vari

ab

le r

efl

ecti

ve

pra

cti

ce s

kill

s w

ith

in g

rou

p.

Cre

ati

ng

a s

afe

envir

on

men

t to

sh

are

on

e’s

ow

n

limit

ati

on

s.

Pro

fess

ion

al

develo

pm

en

t an

d

pers

on

al g

row

th

aro

un

d s

tud

en

t su

perv

isio

n; b

ett

eri

ng

o

nese

lf.

Imp

roved

skill

s,

kn

ow

led

ge a

nd

att

itu

des

for

stu

den

t su

perv

isio

n

gre

ate

r co

nfi

den

ce o

f st

aff

in

th

eir

ro

le a

s a

stu

den

t su

perv

iso

r

in

cre

ase

d

en

joym

en

t; in

cre

ase

d

eff

ecti

ven

ess

as

a

sup

erv

iso

r; in

cre

ase

d

cap

acit

y t

o t

ake

stu

den

ts; b

ett

er

learn

ing

exp

eri

en

ce

for

stu

den

ts; sa

fer

, m

ore

eff

ecti

ve

stu

den

t p

racti

ce a

nd

care

to

pati

en

ts/

clie

nts

; p

osi

tive

stu

den

t exp

eri

en

ce

p

oss

ible

recru

itm

en

t st

rate

gy.

Imp

roved

refl

ecti

ve

pra

cti

ce s

kill

s aro

un

d

stu

den

t su

perv

isio

n.

Care

er

develo

pm

en

t.

Su

pp

ort

ive

imp

lem

en

tati

on

of

TO

TR

str

ate

gie

s.

Str

uctu

ral

Sch

ed

ule

in

wo

rk h

ou

rs (

init

ially

at

least

) –

part

of

wo

rk; b

en

efi

tin

g

org

an

isati

on

.

Init

ially

meet

mo

re r

eg

ula

rly,

e.g

. fo

rtn

igh

tly,

th

en

mo

ve t

o m

on

thly

m

eeti

ng

s.

Sch

ed

ule

1-2

hr

meeti

ng

s –

this

co

mm

on

ly a

gre

ed

to

be f

easi

ble

.

Use

a c

on

fid

en

tial ven

ue f

or

meeti

ng

s –

pre

fera

bly

wit

hin

30

min

rad

ius

of

wo

rkp

lace. R

ota

te v

en

ue a

mo

ng

st

part

icip

an

t w

ork

pla

ces

to d

istr

ibu

te

travel ti

me.

Meet

face t

o f

ace –

bett

er

ab

le t

o r

ead

b

od

y lan

gu

ag

e, em

oti

on

s, “

wh

ere

a

pers

on

is

at

(po

ssib

ly s

om

e o

nlin

e

wh

en

gro

up

est

ab

lish

ed

).

No

set

gro

up

siz

e a

gre

ed

up

on

–4

-6

?; 6

-8 in

gro

up

? D

on

’t w

an

t to

o

small

as

if s

om

eo

ne is

ab

sen

t th

en

se

ssio

n d

iscu

ssio

n is

po

ten

tially

co

mp

rom

ised

.

Re

lati

on

ship

s

Ru

n in

terp

rofe

ssio

nally

rath

er

than

d

iscip

line s

pecif

ic –

an

op

po

rtu

nit

y

to p

rom

ote

IP

L; h

ave s

hare

d

sup

erv

isio

n iss

ues;

may e

nco

ura

ge

mo

re w

ork

pla

ce IP

wo

rkin

g a

nd

d

ialo

gu

e b

etw

een

su

perv

iso

rs; h

elp

s u

s to

ch

alle

ng

e o

ur

ow

n p

rofe

ssio

nal

min

dse

t to

“th

ink o

uts

ide t

he b

ox”;

g

ain

an

oth

er

pers

pecti

ve.

Overw

helm

ing

ly p

osi

tive.

Init

ial la

rge g

rou

p –

ori

en

tate

s p

art

icip

an

ts t

o p

eer

gro

up

men

tori

ng

p

rocess

; ro

le m

od

els

men

tori

ng

p

rocess

. Ta

lk t

hro

ug

h a

nd

deb

rief

on

th

e m

en

tori

ng

facili

tati

on

pro

cess

. i.e

. u

np

ack f

acili

tato

r st

rate

gie

s.

Part

icip

an

ts b

eg

in t

o t

ake o

wn

ers

hip

o

f p

rocess

an

d d

evelo

p s

kill

s in

su

perv

isio

n a

nd

co

-men

tori

ng

. P

art

icip

an

ts g

et

to k

no

w e

ach

oth

er;

fa

cili

tato

r g

ets

to

kn

ow

part

icip

an

ts.

Part

icip

an

ts d

evelo

p s

up

erv

iso

r sk

ills

as

well

as

co

-men

tori

ng

skill

s.

Sm

alle

r g

rou

ps

- h

ave a

n e

xp

ecta

tio

n

that

part

icip

an

ts b

rin

g a

n iss

ue t

o t

he

sess

ion

fo

r d

iscu

ssio

n (

wo

uld

have

had

to

refl

ect

on

th

is iss

ue t

hem

selv

es

pri

or

to t

he s

ess

ion

).

Reg

ula

r “c

heckin

g in

” w

ith

larg

er

gro

up

in

cre

ase

s acco

un

tab

ility

to

men

tori

ng

pro

cess

an

d h

en

ce

sust

ain

ab

ility

; a g

oo

d w

ay o

f se

ein

g

that

all

gro

up

s are

sti

ll fu

ncti

on

ing

w

ell

an

d w

ith

in f

ram

ew

ork

; en

ab

les

evalu

ati

on

of

wh

at

is w

ork

ing

/ w

hat

no

t w

ork

ing

w

ith

in m

en

tori

ng

pro

cess

.

Mo

del re

qu

ires

a s

kill

ed

facili

tato

r –

to

en

gag

e a

ll in

larg

er

gro

up

; cre

ate

safe

envir

on

men

t; b

e a

ble

to

gra

du

ally

ste

p

back. O

thers

need

to

feel re

ad

y t

o

take o

n r

ole

- c

o-f

acili

tati

on

to

beg

in

wit

h; u

np

ack m

en

tori

ng

an

d f

acili

tati

on

p

rocess

at

en

d o

f se

ssio

n.

Page 28: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

26

A P

ee

r G

rou

p M

en

tori

ng

Fra

mew

ork

fo

r th

e D

eve

lop

me

nt

of

Stu

de

nt

Su

pe

rvis

ors

be

ne

fits

of

pe

er

gro

up

m

en

tori

ng

Ch

alle

ng

es

for

Pe

er

gro

up

m

en

tori

ng

An

ticip

ate

d

ou

tco

me

sE

lem

en

ts f

or

succe

ssR

eacti

on

to

pro

po

sed

mo

de

l

Op

po

rtu

nit

y t

o t

ry

ou

t sk

ills

learn

t in

TO

TR

an

d

furt

her

develo

p

these

skill

s; s

eek

feed

back f

rom

o

thers

.

Develo

p

co

mm

un

icati

on

sk

ills

- lis

ten

ing

to

oth

ers

; u

nd

ers

tan

din

g

an

oth

er’

s p

ers

pecti

ve a

nd

co

mm

un

icati

ng

th

is in

a r

esp

ectf

ul

way.

Care

er

develo

pm

en

t aro

un

d s

tud

en

t su

perv

isio

n.

Th

e u

rge b

y s

om

e

to ju

mp

to

a

solu

tio

n t

oo

earl

y.

Main

tain

ing

p

osi

tive

co

mm

un

icati

on

w

ith

in g

rou

p.

Gro

up

dyn

am

ics

– st

ron

g

pers

on

alit

ies;

co

nfl

ict

man

ag

em

en

t.

It b

eco

mes

a

“wh

ing

e f

est

”;

beco

min

g a

ch

at

sess

ion

.

Incre

ase

d n

etw

ork

ing

.

Imp

lem

en

tati

on

of

new

an

d in

no

vati

ve

sup

erv

isio

n

stra

teg

ies.

Imp

roved

men

tori

ng

sk

ills

– e.g

. aro

un

d

sup

po

rtin

g o

thers

; co

mm

un

icati

ng

eff

ecti

vely

an

d

pro

fess

ion

ally

.

Develo

p o

wn

sty

le a

s a s

up

erv

iso

r in

lin

e

wit

h b

est

pra

cti

ce.

Peer

gro

up

men

tori

ng

is

no

t ab

ou

t w

ho

yo

u a

re s

up

erv

isin

g b

ut

ab

ou

t h

ow

yo

u g

o a

bo

ut

it/

the s

kill

s in

vo

lved

/ h

ow

yo

u d

evelo

p a

s a

sup

erv

iso

r.

Have a

skill

ed

facili

tato

r –

eit

her

an

exte

rnal fa

cili

tato

r O

R s

hare

d

am

on

gst

gro

up

mem

bers

.

Ro

le o

f fa

cili

tato

r n

eed

s to

be c

learl

y

defi

ned

.

Have e

xte

rnal fa

cili

tato

r p

rese

nt

init

ially

to

“g

et

thin

gs

start

ed

”;

pro

vid

e o

rien

tati

on

to

men

tori

ng

p

rocess

; ro

le m

od

el m

en

tori

ng

p

rocess

. B

ut

no

t n

ecess

ari

ly d

rivin

g

gro

up

s. N

ot

necess

ari

ly t

here

all

the

tim

e.

Cla

rify

part

icip

an

t ro

les

– th

ere

as

co

-men

tors

; a c

om

mit

men

t th

at

all

part

icip

an

ts c

on

trib

ute

to

sh

ari

ng

th

eir

exp

eri

en

ces,

kn

ow

led

ge.

En

co

ura

ge g

rou

p in

pu

t an

d d

ecis

ion

m

akin

g (

stru

ctu

ral,

rela

tio

nsh

ip a

nd

envir

on

men

tal is

sues)

.

Le

arn

ing

envir

on

me

nt

Est

ab

lish

cle

ar

ag

reem

en

t o

n

pu

rpo

se a

nd

go

als

of

peer

men

tori

ng

g

rou

p.

Mo

del w

ou

ld b

e m

ost

ben

efi

cia

l w

hen

actu

ally

su

perv

isin

g s

tud

en

ts –

mo

re

en

gag

ing

an

d u

sefu

l.

Siz

e o

f g

rou

p im

po

rtan

t –

if t

oo

sm

all

an

d g

rou

p m

em

bers

leave, g

rou

p m

ay

fold

.

Po

ssib

ly m

ore

ap

pealin

g t

o ju

nio

r su

perv

iso

rs.

Recru

it t

hro

ug

h a

n E

xp

ress

ion

of

Inte

rest

.

Inclu

de r

efl

ecti

on

s b

etw

een

m

eeti

ng

s –

this

can

be p

art

of

the

ind

ivid

ual’s

self

develo

pm

en

t p

lan

(e

.g. acti

on

so

meth

ing

fro

m m

eeti

ng

; tr

y s

om

eth

ing

ou

t/ r

efl

ect)

. T

his

en

co

ura

ges

ow

ners

hip

of

learn

ing

. B

e f

lexib

le in

ho

w r

efl

ecti

on

s are

cap

ture

d.

Sm

all

gro

up

fo

rmati

on

op

tio

ns:

1.

Matc

h s

mall

gro

up

part

icip

an

ts’

by g

eo

gra

ph

y; le

arn

ing

sty

les;

exp

eri

en

ces

(mix

ed

); d

iscip

lines

(mix

ed

); p

osi

tio

n; si

mila

r in

tere

sts;

g

oals

– w

hat

wan

t to

ach

ieve f

rom

m

en

tori

ng

. A

vo

id f

orc

ing

gro

up

s to

geth

er.

Page 29: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

27

A P

ee

r G

rou

p M

en

tori

ng

Fra

mew

ork

fo

r th

e D

eve

lop

me

nt

of

Stu

de

nt

Su

pe

rvis

ors

be

ne

fits

of

pe

er

gro

up

m

en

tori

ng

Ch

alle

ng

es

for

Pe

er

gro

up

m

en

tori

ng

An

ticip

ate

d

ou

tco

me

sE

lem

en

ts f

or

succe

ssR

eacti

on

to

pro

po

sed

mo

de

l

Est

ab

lish

“g

rou

nd

ru

les”

/ g

uid

ing

p

rin

cip

les/

co

ntr

act

e.g

. ty

pes

of

issu

es

for

dis

cu

ssio

n; fo

rmat

for

dis

cu

ssio

n; ro

les

of

part

icip

an

ts;

wh

at

to d

o w

hen

gro

up

gets

off

to

pic

; co

nfi

den

tialit

y; w

hat

can

an

d c

an

no

t b

e d

iscu

ssed

or

need

s to

be d

e-p

ers

on

alis

ed

; d

ura

tio

n o

f co

mm

itm

en

t.

Be f

lexib

le o

n t

op

ics/

co

nte

nt

dis

cu

ssed

– s

ho

uld

be b

ase

d o

n

part

icip

an

t exp

eri

en

ces

rath

er

than

scri

pte

d e

du

cati

on

al to

pic

s;

bri

ng

th

ese

to

gro

up

fo

r u

np

ackin

g;

facili

tato

r co

uld

su

gg

est

a lis

t o

f “c

om

mo

n t

op

ics”

an

d g

rou

p c

ho

ose

w

hic

h t

o f

ocu

s o

n.

Have a

str

uctu

re t

o t

he s

ess

ion

d

iscu

ssio

ns.

En

sure

a s

afe

an

d c

on

fid

en

tial

learn

ing

envir

on

men

t.

Inclu

de t

ime f

or

ind

ivid

ual re

flecti

on

–p

rio

r to

gro

up

on

iss

ue b

ein

g r

ais

ed

an

d a

fter

gro

up

.

Inclu

de g

rou

p r

efl

ecti

on

an

d r

evie

w

of

men

tori

ng

pro

cess

/ f

orm

at

of

sess

ion

s.

Revie

w g

rou

nd

ru

les

peri

od

ically

.

Oth

er

Su

pp

ort

fro

m m

an

ag

ers

/ o

rgan

isati

on

to

att

en

d.

Org

an

isati

on

al su

pp

ort

fo

r ad

min

istr

ati

on

/ co

-ord

inati

on

.

1.

Self

sele

ct

- fa

cili

tato

r su

gg

est

s o

pti

on

s fo

r fo

rmin

g s

mall

gro

up

s –

e.g

. en

co

ura

ge d

ivers

ity

in p

rofe

ssio

nal b

ackg

rou

nd

;

geo

gra

ph

y; si

mila

r le

vel o

f exp

eri

en

ce; fa

ce t

o f

ace v

s o

nlin

e

pre

fere

nce. P

art

icip

an

ts t

hen

d

ecid

e o

n g

rou

ps.

2.

Em

ph

asi

ze t

he b

en

efi

ts o

f lin

kin

g

wit

h p

eo

ple

wh

o d

on

’t s

hare

th

e s

am

e e

xp

ert

ise. T

his

is

mo

re

fru

itfu

l to

men

tori

ng

pro

cess

an

d

ou

tco

mes.

R

ela

tio

nsh

ips

will

n

atu

rally

fo

rm d

uri

ng

larg

e g

rou

p.

Mix

ed

exp

eri

en

ce m

en

tori

ng

pro

gra

m

may b

e m

ore

ben

efi

cia

l b

ut

less

ap

pealin

g f

or

the m

ore

exp

eri

en

ced

. P

oss

ibly

gro

up

th

e m

ore

exp

eri

en

ced

p

art

icip

an

ts t

og

eth

er.

Su

stain

ab

ility

– p

eo

ple

will

part

icip

ate

as

lon

g a

s it

is

help

ful/

use

ful to

th

em

; are

mo

tivate

d t

o learn

. A

lso

d

ep

en

den

t o

n o

rgan

isati

on

su

pp

ort

fo

r st

aff

to

att

en

d a

nd

valu

e t

hey

pla

ce o

n e

nsu

rin

g h

igh

qu

alit

y

stu

den

t su

perv

isio

n; availa

bili

ty o

f a c

oo

rdin

ato

r; a

nd

ad

min

istr

ati

ve

sup

po

rt.

Nam

e o

f m

en

tori

ng

pro

gra

m n

eed

s to

refl

ect

the p

eer

asp

ect

- th

e c

o-

men

tori

ng

asp

ect,

wh

ich

is

dif

fere

nt

to h

ow

peo

ple

may t

rad

itio

nally

vie

w

men

tori

ng

.

Page 30: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

28 A Peer Group Mentoring Framework for the Development of Student Supervisors

DiscussionThis consultation process set out to determine stakeholder views on the development of a peer group mentoring framework for student supervisors. Findings from our consultations support the concept of such a framework, with a number of benefits, anticipated outcomes and elements for successful implementation identified. However, some challenges were identified that need to be addressed for peer group mentoring programs to achieve their desired outcomes. There was overwhelming support for the proposed model of peer group mentoring.

Benefits and outcomes of peer group mentoring identified by participants are consistent with those found in the literature. Moreover, participants were able to relate outcomes directly to student supervision. For example, peer group mentoring would enhance reflection on supervision approaches; increase one’s confidence as a student supervisor; and provide a higher quality learning experience for students. For a few participants, higher quality learning was directly related to safer student practice and hence safer patient/client care. Indeed, if this outcome could be achieved, this strengthens the argument for organisations to support peer group mentoring programs.

Challenges identified by participants mainly related to organisational issues or the learning environment. However, these were not considered insurmountable: a range of strategies were identified to ensure the success of a peer group mentoring program for student supervisors. For example, the challenge of staff access to the program could be reduced by ensuring high level organisational awareness and endorsement of the program and manager support. The challenge of dysfunctional group dynamics could be alleviated by ensuring skilled facilitation, establishing and monitoring a group mentoring agreement and having an agreed upon structure to discussions. We suggest all issues and solutions identified need to be incorporated into the planning and delivery of any peer group mentoring program designed for student supervisors.

The majority of participants favoured running a peer group mentoring program interprofessionally rather than discipline specific. Given the focus on working interprofessionally, this approach to mentoring could help encourage more workplace interprofessional working and learning and dialogue between supervisors.

Our proposed model for peer group mentoring was overwhelmingly supported. The constructive feedback received, as well as strategies to address the challenges raised by participants, were incorporated into a trial of a mentoring framework to support and develop student supervisors (Appendix 2) and subsequently into the Peer Group Mentoring Framework detailed in the following section.

Page 31: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

29 A Peer Group Mentoring Framework for the Development of Student Supervisors

SummaryThis section outlines a peer group mentoring framework to support and develop student supervisors. It is not intended to be prescriptive, but rather, flexible and adaptable to:

1. The needs of participants within the group;

2. Requirements of the organisation and/ or workplace;

3. Resources and support available to assist with co-ordination and facilitation of a peer group mentoring program.

Over-arching principles1. Peer group mentoring is a professional

relationship based on mutual respect, collegiality and trust;

2. Relationships within the peer mentoring group are non-hierarchical and equal;

3. Participants share responsibility for the relationships formed;

4. Peer group mentoring complements other forms of supervisor professional development e.g. skill development workshops;

5. Participation in peer group mentoring is voluntary;

6. Participation should be mutually valuable to all involved in the peer group mentoring program;

7. Participants are internally driven and motivated towards personal and professional self development;

8. Participants need to undertake a commitment to the program;

9. Whilst there is an over-arching framework to peer group mentoring, structure and format and content of individual peer group mentoring programs is flexible to meet the needs of the individual groups;

10. Discussion within peer mentoring groups is non-judgmental, involves non-directive dialogue and remains confidential;

11. Reflection is a critical component of peer group mentoring;

12. Peers co-mentor each other as part of the peer group mentoring process.

5. A PEER GROUP MENTORING FRAMEWORK FOR THE DEVELOPMENT OF STUDENT SUPERVISORS

Page 32: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

30 A Peer Group Mentoring Framework for the Development of Student Supervisors

Overview of FrameworkBox 2 provides an outline of a peer group mentoring framework that addresses the issues identified in the literature review; raised in stakeholder interviews and Reference Group meetings; and refined through feedback from the Peer Group Mentoring Framework trial (Appendix 2).

Rationale for framework

There is a small but growing body of evidence to support the use of peer group mentoring as a resource efficient and pedagogically sound approach to mentoring. Many of the studies included in the review initiated peer group mentoring due to mentor shortages with one-on-one mentoring. However, consistent with its theoretical underpinnings, peer group mentoring offers added value through peer learning and co-construction of meaning.

The literature and our stakeholder interviews suggest peer group mentoring is a viable option for student supervisors within the community service and health sectors. The specifics of our framework take into account a scaffold approach to develop the peer mentoring and group management skills required of participants. Based on the literature, initial sessions are led by an external facilitator (i.e. external to the peer mentoring group) to establish the mentoring process. However, independent small groups are then deliberately incorporated into the framework to encourage greater ownership and skill development within participants. Moreover, this framework offers greater chance of sustainability as it is not overly reliant on external facilitation.

Key aspects of the framework include:

1. Diversity in the range of professional backgrounds of participants, workplace experience and current place of work;

2. Initial facilitator guidance to role model and help establish the peer group mentoring process;

3. Skill development in both the process of peer group mentoring and student supervision;

4. A scaffold approach to empower participants to take on the role of co-mentor within their mentoring group;

5. A structured approach to encourage reflective practice – a range of reflective models are offered;

6. A structure to enable evaluation of the mentoring process - what is working/ not working within the peer group mentoring program;

7. Sustainability – this is dependent on perceived value to participants of the peer group mentoring program; perceived value to their organisation; and the support offered by organisations to allow participants to attend in work time.

Page 33: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

31 A Peer Group Mentoring Framework for the Development of Student Supervisors

box 2: A framework for peer group mentoring for student supervisors

There are three components to the framework:

1. Learning the peer group mentoring approach

Initially participants meet in a large group (maximum 20 participants) to become familiar with the concepts, principles and processes of peer group mentoring. These sessions (3 x 2hr) are facilitated by an external facilitator. Sessions may be run as a 1 day program or spread over 2-3 days. Session 1 introduces participants to the concepts of peer group mentoring. Session 2 establishes the smaller peer mentoring groups of 3-4 members and associated mentoring agreements are developed. In session 3, the small groups begin to work through the peer group mentoring process by applying the peer group mentoring framework to a supervision situation they have experienced. The process is de-briefed as part of a large group facilitated discussion.

2. Implementing the peer group mentoring approach

The smaller peer mentoring groups established in session 3 above continue meeting independent to the initial large group. Groups implement the mentoring framework to work through their own student supervision experiences. Groups independently negotiate meeting schedule/ location etc (recommended that groups meet every 1-2 months initially). Mentoring agreements are regularly reviewed as part of the mentoring process.

During this period, an external facilitator is available to offer support and guidance to groups as needed.

3. “Checking in” with larger group

After a set period of time all small groups come together as a larger group to reflect on the small group mentoring process and review mentoring goals and process. Common student supervision or group process issues arising from the small mentoring groups can be workshopped at these sessions. Groups determine how often these “checking-in” sessions occur (3 monthly is recommended initially).

Small groups continue to meet between large group meetings.

Page 34: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

32 A Peer Group Mentoring Framework for the Development of Student Supervisors

Establishing and implementing a peer group mentoring framework for student supervisors

Establishing the framework within the organisation

� Seek organisational support for staff supervising students to attend a peer group mentoring program to support and further develop their skills;

� Determine a recruitment strategy – targeted towards organisations who supervise students; where there is organisational support;

� Determine duration of the peer group mentoring program e.g. 6 months, 12 months, 2 years, ongoing;

� For the large group peer mentoring sessions, determine:

• Delivery structure for sessions – run as 1 day workshop (preferred by trial participants) or over 2-3 separate days;

• Venue for the sessions – needs to be confidential; within 30 – 60 minutes of anticipated participants’ workplace.

Implementing the framework – delivery of a peer group mentoring program

Pre-work:

� Distribute a reflective activity for participants to complete prior to first session of program:

• What do you hope to achieve from participating in a peer group mentoring program for student supervisors?

• What are your expectations of this peer group mentoring program?

• What are your concerns (if any) of participating in this peer group mentoring program?

This activity is a personal reflection for participants to complete on their own prior to the first session.

Learning the peer group mentoring approach – Large group peer mentoring sessions

Session 1, 2 and 3 are run by an external facilitator. Whilst they are described below as three separate sessions, they are best delivered as a 1 day program.

Session 1:

� Establish introductions – names, experience with student supervision, previous and current areas of work;

� Share feedback on pre- work – hopes, expectations, concerns with the peer group mentoring program for student supervisors;

� Outline plan for session and how it fits within the peer group mentoring program;

� Provide an overview of peer group mentoring generally;

� Provide any relevant background to establishment of the peer group mentoring program for student supervisors;

� Discuss the structure and format to the peer group mentoring program;

� Brainstorm key elements required for successful peer group management processes – introduce stages of developing a peer mentoring group and models for peer group roles. These influence how group facilitation might occur within the peer mentoring group.

� Introduce concept of mentoring agreement;

� Introduce participants to various structured approaches and models to encourage reflection within the peer mentoring groups. Provide working examples;

� Seek commitment to individual self development plans – e.g. reflective journaling, audio-taping, structured action plan of something to try/ do post peer group mentoring session;

If splitting sessions across 2-3 days:

� Request all participants prepare for next session by reviewing reflective practice models and consider their preference;

� Seek feedback on session – unpack facilitation process.

Page 35: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

33 A Peer Group Mentoring Framework for the Development of Student Supervisors

Session 2:

� Begin session with a review of the previous session:

• Recap of peer group mentoring program structure;

• Review understanding of proposed models to encourage reflection;

• Any new reflections, insights, concerns.

� Outline plan for session.

• Establish the small groups for the small group mentoring component of program. Self selection by participants is encouraged (with the support of the external facilitator):

• Recommended group size: 3-4 participants;

• Aim for increased diversity within groups - there are greater mentoring benefits when people are grouped who don’t share the same expertise. Place of work or professional background.

• Consider relationships that have already naturally formed during the previous session;

• Geography – for pragmatic reasons aim to group participants within a 30-60 minute radius of meeting venue;

• Aim to group people with similar goals - i.e. what participants want to achieve from the mentoring program;

• Level of experience – aim to group people with similar levels of experience. Otherwise the session could become more of a mentor-mentee relationship rather than co-mentoring.

� For each small group, establish a peer group mentoring agreement:

• Commitment of participants;

• Venue, frequency of meetings, length of time for each meeting;

• Purpose of the peer group mentoring program, group objectives and anticipated outcomes;

• “Ground rules” – for example confidentiality, punctuality, conflict management;

• Model for peer group roles – for example, what model of facilitation/ leadership will be followed?

• Approach to sessions – how will reflective practice will be encouraged? Which model of reflective practice will be adopted? How will support for peers be fostered?

• This step may best be achieved as a large group discussion, prior to small groups deciding. Consider if there is a need for all

groups to adopt the same reflective practice model.

• Content for discussion – examples of types of issues that could be discussed.

If splitting sessions across 2-3 days:

� Request all participants prepare for next session by bringing to the session a student supervision experience;

� Seek feedback on session – unpack facilitation process.

Session 3:

� Begin session with a review of the previous session:

• Smaller peer mentoring groups established;

• Mentoring agreements developed;

• Model of reflective practice agreed upon.

� Outline plan for session;

� Within smaller peer mentoring groups, participants begin to work through an example of a student supervision experience;

� Re-form into large group to share experiences of the peer group mentoring process of working through a supervisor experience;

� Repeat small group mentoring process of working through an example, then sharing experience with larger group;

� Seek commitment to individual self development plans – e.g. reflective journaling, audio-taping, structured action plan of something to try/ do post peer group mentoring session;

� Determine when the next large group “check-in” session will occur;

� Seek feedback on session – unpack facilitation process;

� Remind participants of individual reflections between sessions.

Implementing the peer group mentoring approach – Small group peer mentoring sessions

� Peer mentoring groups continue to implement and monitor their own peer group mentoring agreements;

� Groups implement the mentoring framework to work through student supervision experiences and issues.

During this period, an external facilitator is available to offer support and guidance to groups as needed.

Page 36: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

34 A Peer Group Mentoring Framework for the Development of Student Supervisors

“Check-in” sessions

� Prior to session, facilitator contacts all small groups for feedback on types of student supervision issues that have been discussed, challenges faced with the mentoring process and any particular issues they would like addressed at the large group session (responses can be from individuals or on behalf of group);

� Begin session with a review of the previous sessions:

• Structure and format to peer group mentoring program.

� Outline plan for session;

� Format and content for this session is largely determined by the earlier feedback from participants but should address the following:

• Review of the mentoring agreement including review of anticipated outcomes;

• Common challenges experienced with the mentoring process – including; structural; relationships and process issues;

• Common student supervision issues arising from the small mentoring groups;

• Progress with individual self development plans.

� If appropriate, include “guest facilitators” to workshop particular content areas.

An example of a Session Plan for facilitators to run the large group sessions can be found in the Resources section.

Approaches to encourage critical reflectionFour approaches or models are put forward as a way of encouraging reflection within peer mentoring groups:

1. Guided questions to encourage reflective practice (adapted from Boud et al., 1985; The University of Sydney teaching material, 2013);

2. Gibbs model of reflective practice (Gibbs, 1988);

3. Phase model (adapted from: Akhurst & Kelly, 2006; Wilbur, Roberts-Wilbur, Morris, Betz, & Hart, 1991);

4. Critical Friends approach (adapted from School Reform Initiative, 2010).

These models are further explained in the following pages. For all models, there is a presenter of the student supervision experience or issue. Other group members act as co-mentors.

Each approach or model varies in how much structure is provided. For example, the first model provides a series of prompts to guide discussion. This approach is useful to encourage deeper reflection into the issues at hand.

The second model follows a similar framework to reflection, however is more directive in the questions asked.

Models 3 and 4 introduce more structure in terms of who directs discussion at any one point in the process. Set steps are provided for participants to follow. These models may be beneficial when there are more dominant members in the group as they provide a structure to encourage active listening.

This framework does not suggest a preferred model. The model adopted should be negotiated between members of the peer mentoring group. Groups might also wish to experiment with a few models. However, if this is the case, it is important to give adequate time to each approach adopted.

Page 37: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

35 A Peer Group Mentoring Framework for the Development of Student Supervisors

Reflective model details

1. Guided questions to stimulate reflective practice

(Adapted from Boud et al., 1985; The University of Sydney teaching material, 2013).

Figure 1 outlines a model of reflective practice that can form the basis of guided questions to encourage reflective practice within a peer group mentoring program.

Figure 1: A model for reflective practice

Describe Analyse Ac�on/insight

Have an experience

Think about/

recapture experience/ re-evaluate

it

Develop a new

perspec�ve/ commit

to act on it

Adapted from Boud, D., Keogh, R. and Walker, D (Eds) (1985). Reflec�on, turning experience into learning. London: Kogan Page

Thoughts and

feelings

The presenter describes the experience using the prompts under Describe (below).

Co-mentors use the questions below as prompts to help guide deeper reflection and to work through all three stages of the above reflective practice model (questions adapted from FHS, University of Sydney teaching and learning material). Discussion often moves backwards and forwards between the Describe and Analyse stages before moving onto the Action/insight stage.

Describe

� Describe what happened

• What was it that took you by surprise?

• What was it that was important to you?

• What was it that concerned you?

• What was it that impressed you?

• What were your feelings at the time?

• Were you surprised by these feelings?

Analyse

� Why do you think you felt this way?

� Why do you think you acted this way?

� What were you trying to achieve?

� What was influencing your thoughts, feelings, actions at the time?

� Are you making any assumptions – how does this relate to your beliefs and values?

� How does it relate to your current way of working?

Action/ new perspectives

� How has this changed your perspective on practice/ working?

� What would you do differently next time?

� What have you learnt about yourself?

� How would you deal with similar situations or experiences?

� What actions can you commit to?

Page 38: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

36 A Peer Group Mentoring Framework for the Development of Student Supervisors

2. Gibbs’ model of reflective practice

Gibb’s model of reflective practice (Gibbs, 1988) is similar to the previous model of reflection in that the “describe – analyse – act” reflective cycle is present. However it differs in that a set of structured questions are asked.

Figure 2: Gibbs model of reflective practice.

Adapted from Gibbs, 1998. Learning by doing: A guide to teaching and learning methods. Oxford: Further Education Unit, Oxford Brookes University.

Descrip�onWhat happened?

FeelingsWhat were you

thinking and feeling?

Evalua�onWhat was good

and bad about theexperience?

AnalysisWhat sense can you

make of thesitua�on?

ConclusionWhat else could you

have done?

Ac�on PlanIf it arose again,

what would you do?Gibbs

Model for Reflec�on

Structured questions

The following structured questions are asked by one of the co-mentors to the presenter (Adapted from Health Education and Training Institute, 2012. The Superguide: A handbook for supervising allied health professionals).

Others within the group offer questions to explore the issue further as needed to encourage deeper reflection.

Description:

Describe as a matter of fact what happened during your chosen student supervision episode for reflection?

Feelings:

What were you thinking and feeling at the time?

Evaluation:

List the points or tell the story about what was good and what was bad about the experience?

Analysis:

What sense can you make out of the situation? What does it mean?

Conclusion:

What else would you have done? What should you perhaps not have done?

Action plan:

If it arose again, what would you do differently? How will you adapt your practice in light of this new understanding?

Page 39: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

37 A Peer Group Mentoring Framework for the Development of Student Supervisors

3. Phase model

(Adapted from: Akhurst & Kelly, 2006; Wilbur et al., 1991)

box 3: A phase approach to reflective practice

Phase 1 Request for assistance (presenter of issue)

Phase 2 Questioning period and identification of focus (co-mentors to presenter)

Phase 3 Feedback responses (co-mentors)

Pause period

Phase 4 Mentee response (presenter of issue)

Phase 5 Discussion period (all)

Previously used for peer supervision groups (Akhurst & Kelly, 2006), the phase model offers an explicit procedure to follow to encourage the co-mentoring and reflective process. Phases are

distinguished by who is involved in the discussions at any one point in the process. The “pause period” allows each participant to individually reflect on the discussion up to that point.

4. Critical Friends approach

Originally developed for school teacher professional development, a critical friends approach brings together peers of all levels of experience in a supportive, democratic, reflective community of learners (Fahey, 2011). It uses a structured step by step protocol to support the learning needs of the group and to build collaborative learning communities (Dunne, Nave, & Lewis, 2000).

Various critical friends “protocols” have been developed. However the one most suited to the development of student supervisors is the “consultancy model”.

Box 4 (over page) outlines an adapted version of the “consultancy” protocol for use to explore an issue, dilemma or problem.

Page 40: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

38 A Peer Group Mentoring Framework for the Development of Student Supervisors

box 4: A Critical Friends Group consultancy approach to reflective practice (adapted from School Reform Initiative, 2010)

Step 1: Facilitator overview

Review process

Set time limits for each step

Step 2: Presenter overview of issue

(Presenter is identified/ volunteers at previous session)

Presenter shares issue/ dilemma; provide context and frames the key question/ concern for specific consideration

Step 3: Clarifying questions

Group members ask clarifying questions to learn more about the issue and context

Responses are mainly factual, brief

(NB: advice or discussion not part of this step)

Step 4: Probing questions

Group members ask more probing questions to learn more about the issue

Group ask “why” type questions and open ended questions to help presenter clarify and expand thinking about the issue

(NB: advice or discussion is not part of this step)

Step 5: Co-mentors’ group discussion

Group discusses issue – both positive and critical aspects

Group discusses what they heard, what they think real dilemma or issue might be; what assumptions might be influencing the dilemma.

Concrete solutions may or may not be offered depending on discussion focus

Presenter is silent, taking notes

Group addresses possible suggestions related to the issue

Step 6: Presenter response

Presenter responds to group feedback

Group remain silent

Step 7: Open discussion

Involves presenter and group in discussion

Step 8: Debriefing

Facilitator leads discussion, critiquing the process.

Presenter for next session chosen

Page 41: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

39 A Peer Group Mentoring Framework for the Development of Student Supervisors

Implementing the reflective modelRegardless of model chosen, peer group members are encouraged to include the following to help determine which student supervision issues will be discussed within each peer mentoring group meeting.

Prior to the peer group mentoring session:

Identify an experience with student supervision that you found challenging. It might be something you found confronting, disturbing or distressing. It might be something that confused you, left you feeling uncomfortable or unconfident. It might be something that surprised you. Alternatively you might identify an experience that particularly impressed you.

In a paragraph or two, write a summary of the experience or issue you wish to discuss. End with two questions you wish to raise with your peer mentoring group.

Within the peer group mentoring session:

Within your peer mentoring group briefly outline your experience. Each member of the peer mentoring group does the same.

Group members decide which experience(s) to explore further within the mentoring session. This may take the form of a voting or rating system or a general discussion. The decision is likely to be based on:

� Complexity of experience and potential issues;

� Relevance to the group (some experiences may overlap);

� Time available (more than one experience may be able to be discussed);

� Sharing the opportunity equally amongst group members.

Alternatively, some groups may choose to have more of a roster system for discussing issues.

After the peer group mentoring session

To encourage deep learning it is important that participants spend some time reflecting on the session, particularly the discussion around one’s own experience and the issues it raised. This might include writing down reflections in a reflective journal, audio recording reflections or even depicting reflections in drawings.

At the following peer group mentoring session, participants are encouraged to feedback any new insights or actions resulting from the previous peer mentoring session.

As part of the Peer Group Mentoring Framework implementation, is it important to have an external facilitator available to offer groups support and guidance on the reflective process as needed.

Page 42: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

40 A Peer Group Mentoring Framework for the Development of Student Supervisors

6. RESOURCESThis section provides a range of resources that can be used by organisations implementing the Peer Group Mentoring Framework. Resources for participants include:

� An overview of mentoring

� Stages of developing a peer mentoring group

� Models to encourage reflective practice within peer mentoring sessions

� Reflective tasks to promote effective learning

� Reflective model details

� Peer group mentoring agreement

� Application of learning to self development

Resources for facilitators include:

� Example of a session plan for a facilitated peer group mentoring program

Image: Martin Gillet https://www.flickr.com/photos/mgillet/8229944185

Project Partners:

Page 43: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

What is Mentoring?Mentoring is a voluntary professional relationship based on mutual respect and agreed expectations that is mutually valuable to all involved and includes personal and professional development, growth and support (Fawcett, 2002; Heartfield et al., 2005). Mentors act as “critical friends” in encouraging reflection to achieve success (Costa & Kallick, 1993).

What are the aims of mentoring?Mentoring aims to provide opportunity for:

� Personal and professional growth;

� Reflection and the development of reflective practice skills;

� Support;

� Career development.

Types of mentoring

Traditional dyad model of mentoring

A more senior and experienced person acts as a mentor to a more junior mentee or protégé in enhancing mentee personal and professional growth and development.

Peer or co-mentoring

Where two peers or colleagues at similar points in their careers form a collaborative mentoring relationship to mutually foster personal and professional development.

Peer group mentoring

Where three or more peers or colleagues at similar points in their careers form a collaborative mentoring relationship. Peers actively contribute and interact as co-mentors for others within the group, learning from each other to enhance opportunities for personal and professional development for all within the group.

AN OVERVIEW OF MENTORING

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 44: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

How does mentoring differ from supervision and coaching? Whilst there is some overlap between mentoring and supervision, there are quite distinct differences:

Mentoring Supervision Coaching

Mentoring is voluntary

Supervision is often a requirement of the workplace or position Coaching is voluntary

Mentoring has broad outcomes related to personal and professional growth, career progression and improved practice

Supervision focuses more on the oversight of professional procedures and/ or processes around providing safe, appropriate and high quality care around professional procedures and/ or processes

Outcomes related to personal and professional growth and development

Mentoring involves an equal relationship between participants Supervision may be hierarchical

Facilitated by a coach, generally from outside the coachee’s workplace

Mentoring may or may not be conducted in work time and is often conducted away from the work setting

Supervision is usually conducted within work time within the work setting but away from immediate area of practice

Mentoring may or may not be conducted in work time. Often conducted away from the work setting

References

Fawcett, D. L. (2002). Mentoring—what it is and how to make it work. AORN journal, 75(5), 950-954.

Health Workforce Australia. (2013). National Clinical Supervision Competency Resource Validation Edition Health Workforce Australia.

Heartfield, M., Gibson, T., Chesterman, C., & Tagg, L. (2005). Hanging from a string in the wind. Development of a national framework for mentoring for nurses in general practice.

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 45: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Sta

ges

of

Develo

pin

g a

Peer

Men

tori

ng

Gro

up

(ad

ap

ted

fro

m P

rocto

r, 2

00

8)

Sta

ge

s o

f d

eve

lop

me

nt

De

scri

pti

on

/Rati

on

ale

Ad

van

tag

es

Are

as

to m

on

ito

r

1. D

efi

ne p

urp

ose

of

the

gro

up

Pro

vid

es

aim

of

the g

rou

p. T

here

can

b

e g

rou

ps

for

dif

fere

nt

co

nte

xts

, in

th

is

case

th

e g

rou

p is

to: p

rovid

e s

up

po

rt f

or

stu

den

t su

perv

isio

n

Necess

ary

ste

p t

o d

efi

ne a

im

of

gro

up

Imp

ort

an

t to

en

sure

th

ere

is

ag

reem

en

t b

y a

ll o

n t

he a

im o

f th

e g

rou

p

2. A

gre

e c

rite

ria f

or

mem

bers

hip

Fo

llow

s fr

om

gro

up

aim

. M

ay in

clu

de

peo

ple

wit

h d

iffe

rin

g levels

of

exp

eri

en

ce

an

d f

rom

dif

fere

nt

pro

fess

ion

s. In

th

is

inst

an

ce t

he g

rou

p is

inte

rpro

fess

ion

al

an

d is

for

staff

cu

rren

tly t

akin

g s

tud

en

ts

Co

nsi

ders

th

e a

im o

f th

e g

rou

p a

nd

ben

efi

ts

of

havin

g p

eo

ple

wit

h

sam

e v

s d

iffe

rin

g level o

f exp

eri

en

ce, sa

me v

s d

iffe

rin

g

pro

fess

ion

al g

rou

p a

nd

are

a

of

wo

rk e

tc

May in

ad

vert

en

tly e

xclu

de s

om

e p

ote

nti

al

gro

up

mem

bers

.

3. D

ete

rmin

e s

yst

em

fo

r se

lecti

ng

mem

bers

Th

is m

ay b

e t

he p

ers

on

in

itia

tin

g t

he

gro

up

an

d it

may b

e b

y invit

ati

on

or

bro

ad

exp

ress

ion

of

inte

rest

. T

here

may

be c

on

text

co

nsi

dera

tio

ns

(lo

cati

on

etc

).

In t

his

in

stan

ce, p

roje

ct

part

ners

have

dete

rmin

ed

th

is

Pers

on

in

itia

tin

g t

he g

rou

p

sets

th

e c

on

text

for

the

gro

up

an

d w

ay t

o e

xte

nd

in

vit

ati

on

. T

his

pro

mo

tes

un

ity o

f aim

.

Th

e g

rou

p m

ay n

ot

ag

ree w

ith

syst

em

fo

r m

em

bers

hip

sele

cti

on

wh

en

it

is f

orm

ed

.

4. S

ele

ct

mem

bers

Po

ten

tial g

rou

p m

em

bers

invit

ed

to

gro

up

Can

en

sure

fit

to

gro

up

p

urp

ose

En

sure

best

mem

bers

hip

fo

r g

rou

p

5. A

gre

e a

n o

vera

ll co

ntr

act

(exte

nt

an

d

limit

s o

f co

-men

tor

resp

on

sib

ility

)

Est

ab

lish

men

t o

f g

rou

p a

gre

em

en

t h

as

thre

e p

art

s: g

rou

nd

ru

les

an

d lo

gis

tics;

d

ete

rmin

ing

th

e w

ay in

wh

ich

th

e g

rou

p

will

be r

un

(se

e m

od

el b

elo

w);

an

d

sele

cti

ng

a f

orm

at

for

pre

sen

tin

g m

ate

rial

(see s

tag

e 7

belo

w)

Sett

ing

up

a c

lear

ag

reem

en

t ab

ou

t h

ow

th

e g

rou

p is

run

d

istr

ibu

tes

asp

ects

of

the

facili

tati

on

ro

le a

cro

ss t

he

mem

bers

. T

his

pro

vid

es

a b

ase

of

stab

ility

fo

r th

e

gro

up

to

fu

ncti

on

Th

ere

are

severa

l ap

pro

ach

es

to

run

nin

g t

he p

rocess

an

d t

here

may b

e

dis

ag

reem

en

t ab

ou

t th

ese

. N

ot

havin

g

a d

esi

gn

ate

d m

od

el is

th

e least

well

sup

po

rted

op

tio

n in

th

e lit

era

ture

6. N

eg

oti

ate

a w

ork

ing

ag

reem

en

t (g

rou

nd

ru

les,

ways

of

wo

rkin

g,

ad

min

istr

ati

ve

arr

an

gem

en

ts, le

arn

ing

ag

en

das)

Th

is c

on

cern

s h

ow

th

e g

rou

p r

un

s –

co

nfi

den

tialit

y (

of

gro

up

dis

cu

ssio

n a

nd

o

f st

ud

en

ts w

ho

may b

e d

iscu

ssed

),

resp

ectf

ul fe

ed

back, w

ho

co

vers

th

e

log

isti

cs

of

wh

ere

, w

hen

an

d c

on

tacti

ng

m

em

bers

, ag

reem

en

t to

att

en

d

meeti

ng

s, h

ow

mu

ch

tim

e e

ach

mem

ber

has

to p

rese

nt

mate

rial,

pro

cess

fo

r re

neg

oti

ati

ng

asp

ects

of

the a

gre

em

en

t

Ess

en

tial to

pla

n t

his

asp

ect

as

it e

nsu

res

every

on

e

un

ders

tan

ds

the p

rocess

an

d a

gre

es

to a

dh

ere

to

it.

It

is

imp

ort

an

t th

at

there

is

co

nse

nsu

s even

if

there

are

dif

feri

ng

vie

ws

ab

ou

t asp

ects

of

the p

rocess

May t

ake s

om

e t

ime t

o n

eg

oti

ate

ag

reem

en

t an

d e

nsu

re t

here

is

co

nse

nsu

s;

all

part

icip

an

ts n

eed

to

be r

esp

on

sib

le f

or

up

ho

ldin

g t

he a

gre

em

en

t

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 46: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Sta

ge

s o

f d

eve

lop

me

nt

De

scri

pti

on

/Rati

on

ale

Ad

van

tag

es

Are

as

to m

on

ito

r

7. A

gre

e s

yst

em

fo

r m

an

ag

ing

th

e m

en

tori

ng

w

ork

Th

ere

are

a r

an

ge o

f m

od

els

fo

r m

an

ag

ing

th

e p

rese

nta

tio

n o

f m

ate

rial in

th

e

gro

up

. T

hese

are

ou

tlin

ed

in

han

do

ut

“Ap

pro

ach

es

to f

orm

att

ing

peer

gro

up

m

en

tori

ng

sess

ion

s”

Havin

g a

n a

gre

ed

mo

del

pro

vid

es

a k

no

wn

fra

mew

ork

fo

r p

rese

nta

tio

n o

f th

e

mate

rial b

rou

gh

t to

th

e

gro

up

an

d a

str

uctu

re f

or

part

icip

an

ts t

o p

rep

are

an

d

pre

sen

t th

e in

form

ati

on

Th

ere

may b

e d

iffe

ren

t vie

ws

ab

ou

t th

e

best

mo

del to

use

; th

e g

rou

p m

ay f

ind

th

at

the m

od

el ch

ose

n d

oesn

’t f

it t

heir

n

eed

s an

d w

ill n

eed

to

ren

eg

oti

ate

th

e

pro

cess

Mo

de

ls f

or

peer

gro

up

ro

les

Mo

de

lD

esc

rip

tio

n/r

ati

on

ale

Ad

van

tag

es

Dis

ad

van

tag

es

Ro

tati

ng

lead

ers

hip

All

gro

up

mem

bers

take t

urn

s in

‘ch

air

ing

’ a s

ess

ion

. A

ro

ster

can

be d

raw

n u

p a

nd

a

mech

an

ism

fo

r ‘s

wap

pin

g’ if

need

ed

. T

he

‘ch

air

’ sa

feg

uard

s th

e a

gre

ed

pro

cess

as

need

ed

.

Pro

mo

tes

eq

ualit

y o

f m

em

bers

hip

; all

mem

bers

h

ave a

n o

pp

ort

un

ity t

o

exerc

ise t

he r

ole

an

d d

evelo

p

skill

s

So

me p

art

icip

an

ts m

ay b

e less

ab

le t

o

man

ag

e t

he p

rocess

; so

me m

ay n

ot

ad

here

to

th

e a

gre

ed

pro

cess

, cau

sin

g

gro

up

co

nfl

ict

Men

tee led

Th

e p

ers

on

pre

sen

tin

g m

ate

rial/

case

/sc

en

ari

o a

lso

ch

air

s th

e s

ess

ion

fo

r th

at

peri

od

of

tim

e.

Pro

mo

tes

eq

ualit

y o

f m

em

bers

hip

; all

mem

bers

h

ave a

n o

pp

ort

un

ity t

o

exerc

ise t

he r

ole

an

d d

evelo

p

skill

s

It is

hard

er

to m

an

ag

e t

he p

rocess

wh

en

als

o p

rese

nti

ng

. P

rocess

co

uld

vary

if

there

are

severa

l p

rese

nte

rs

No

desi

gn

ate

d r

ole

s

Th

e g

rou

p m

eets

an

d a

ll are

resp

on

sib

le

for

en

suri

ng

th

e a

gre

ed

pro

cess

is

ad

here

d t

o.

All

are

eq

ually

resp

on

sib

le

for

the p

rocess

Lit

era

ture

po

ints

to

th

is b

ein

g t

he m

ost

p

rob

lem

ati

c m

od

el

Re

fere

nce

:

Pro

cto

r, B

. (2

00

8).

Sh

ari

ng

resp

on

sib

ility

. G

rou

p s

up

erv

isio

n: A

gu

ide t

o c

reati

ve p

racti

ce. L

on

do

n: S

AG

E P

ub

licati

on

s.

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 47: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Mo

dels

to

En

co

ura

ge R

efl

ecti

ve P

racti

ce w

ith

in P

eer

Men

tori

ng

Sess

ion

s

Mo

de

lsD

esc

rip

tio

nS

tep

s

1.

Gu

ided

qu

est

ion

s to

en

co

ura

ge r

efl

ecti

ve

pra

cti

ce (

Bo

ud

et

al.,

19

85

; U

niv

ers

ity o

f S

yd

ney T

each

ing

mate

rial,

20

13)

Mo

del o

f re

flecti

ve p

racti

ce t

hat

can

fo

rm

the b

asi

s o

f g

uid

ed

qu

est

ion

s to

en

co

ura

ge

refl

ecti

ve p

racti

ce w

ith

in a

peer

gro

up

m

en

tori

ng

pro

gra

m

Pre

sess

ion

: Id

en

tify

iss

ue

Du

rin

g s

ess

ion

: o

utl

ine e

xp

eri

en

ce

Co

-men

tors

use

gu

ide q

uest

ion

s as

pro

mp

ts

to e

xp

lore

an

d a

naly

se

Po

st s

ess

ion

: re

flect

on

th

e s

ess

ion

, p

art

icu

larl

y t

he d

iscu

ssio

n a

rou

nd

on

e’s

ow

n

exp

eri

en

ce a

nd

th

e iss

ues

it r

ais

ed

.

2.

Gib

bs

mo

del o

f re

flecti

ve p

racti

ce

(Gib

bs,

19

88

) R

efl

ecti

ve p

racti

ce m

od

el u

sin

g s

pecif

ic

qu

est

ion

s �

Pre

sess

ion

: Id

en

tify

iss

ue

Du

rin

g s

ess

ion

: o

utl

ine e

xp

eri

en

ce

Th

e st

ructu

red

qu

est

ion

s are

ask

ed

by o

ne

of

the c

o-m

en

tors

, o

thers

ask

ing

fu

rth

er

cla

rify

ing

qu

est

ion

s as

need

ed

Po

st s

ess

ion

: re

flect

on

th

e s

ess

ion

, p

art

icu

larl

y t

he d

iscu

ssio

n a

rou

nd

on

e’s

ow

n

exp

eri

en

ce a

nd

th

e iss

ues

it r

ais

ed

.

3.

Ph

ase

mo

del (A

kh

urs

t &

Kelly

, 20

06

; W

ilbu

r et

al.,

19

91)

Sta

ged

pro

cess

fo

r id

en

tify

ing

need

, exp

lora

tio

n, fe

ed

back a

nd

dis

cu

ssio

n �

Iden

tify

need

/iss

ue

Qu

est

ion

/exp

lore

iss

ue

Co

-men

tor

feed

back

Pre

sen

ter

resp

on

se

Dis

cu

ssio

n

4.

Cri

tical fr

ien

ds

ap

pro

ach

(S

ch

oo

l R

efo

rm

Init

iati

ve, 20

10)

Str

uctu

red

ste

p b

y s

tep

pro

toco

l �

Sim

ilar

to a

bo

ve b

ut

step

s se

para

ted

ou

t fu

rth

er

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 48: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Regardless of reflective model used, the following tasks are necessary to promote learning.

Prior to the peer group mentoring session:

Identify an experience with student supervision that you found challenging. It might be something you found confronting, disturbing or distressing. It might be something that confused you, left you feeling uncomfortable or unconfident. It might be something that surprised you. Alternatively you might identify an experience that particularly impressed you.

In a paragraph or two, write a summary of the experience or issue you wish to discuss. End with two questions you wish to raise with your peer mentoring group.

Within the peer group mentoring session:

Within your peer mentoring group briefly outline your experience. Each member of the peer mentoring group does the same.

Group members decide which experience(s) to explore further within the mentoring session. This may take the form of a voting or rating system or a general discussion. The decision is likely to be based on:

� Complexity of experience and potential issues;

� Relevance to the group (some experiences may overlap);

� Time available (more than one experience may be able to be discussed);

� Sharing the opportunity equally amongst group members.

Alternatively, some groups may choose to have more of a roster system for discussing issues.

After the peer group mentoring session

To encourage deep learning it is important that participants spend some time reflecting on the session, particularly the discussion around one’s own experience and the issues it raised. This might include writing down reflections in a reflective journal; audio recording reflections, or even depicting reflections in drawings.

At the following peer group mentoring session, participants are encouraged to feedback any new insights or actions resulting from the previous peer mentoring session.

At the following peer group mentoring session, participants are encouraged to feedback any new insights or actions resulting from the previous peer mentoring session.

As part of the Peer Group Mentoring Framework implementation, is it important to have an external facilitator available to offer groups support and guidance on the reflective process as needed.

Reflective Tasks to Promote Effective Learning

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 49: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Reflective Model Details

1. Guided questions model

(Adapted from Boud et al., 1985; The University of Sydney teaching material, 2013).

Describe Analyse Ac�on/insight

Have an experience

Think about/

recapture experience/ re-evaluate

it

Develop a new

perspec�ve/ commit

to act on it

Adapted from Boud, D., Keogh, R. and Walker, D (Eds) (1985). Reflec�on, turning experience into learning. London: Kogan Page

Thoughts and

feelings

Prompt questions:

Describe

� Describe what happened

• What was it that took you by surprise?

• What was it that was important to you?

• What was it that concerned you?

• What was it that impressed you?

� What were your feelings at the time?

� Were you surprised by these feelings?

Analyse

� Why do you think you felt this way?

� Why do you think you acted this way?

� What were you trying to achieve?

� What was influencing your thoughts, feelings, actions at the time?

� Are you making any assumptions – how does this relate to your beliefs and values?

� How does it relate to your current way of working?

Action/ new perspectives

� How has this changed your perspective on practice/ working?

� What would you do differently next time?

� What have you learnt about yourself?

� How would you deal with similar situations or experiences?

� What actions can you commit to?

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 50: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

2. Gibbs model of reflective practice

In the diagram below, begin at “Description” and work through each of the structured questions. Offer additional questions to explore the issue further as needed to encourage deeper reflection.

Adapted from Gibbs, 1998. Learning by doing: A guide to teaching and learning methods. Oxford: Further Education Unit, Oxford Brookes University.

Descrip�onWhat happened?

FeelingsWhat were you

thinking and feeling?

Evalua�onWhat was good

and bad about theexperience?

AnalysisWhat sense can you

make of thesitua�on?

ConclusionWhat else could you

have done?

Ac�on PlanIf it arose again,

what would you do?Gibbs

Model for Reflec�on

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 51: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

(Adapted from Health Education and Training Institute, 2012. The Superguide: A handbook for supervising allied health professionals).

Description:

Describe as a matter of fact what happened during your chosen student supervision episode for reflection?

Feelings:

What were you thinking and feeling at the time?

Evaluation:

List the points or tell the story about what was good and what was bad about the experience?

Analysis:

What sense can you make out of the situation? What does it mean?

Conclusion:

What else would you have done? What should you perhaps not have done?

Action plan:

If it arose again, what would you do differently? How will you adapt your practice in light of this new understanding?

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Questions to use with Gibb’s model of reflective practice

Page 52: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

3. Phase model

The Phase model provides an explicit procedure to follow to encourage the co-mentoring and reflective practice process. Phases are distinguished by who is involved in the discussions at any one point in the process. The “pause period” allows each participant to individually reflect on the discussion up to that point.

Phase 1 Request for assistance (presenter of issue)

Phase 2 Questioning period and identification of focus (co-mentors to presenter)

Phase 3 Feedback responses (co-mentors)

Pause period

Phase 4 Mentee response (presenter of issue)

Phase 5 Discussion period (all)

(Adapted from: Akhurst & Kelly, 2006; Wilbur et al., 1991)

Page 53: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

4. A Critical Friends approach to reflective practice

Adapted Critical Friends Group Consultancy Protocol (adapted from School Reform Initiative, 2010)

Step 1: Facilitator overview

Review process

Set time limits for each step

Step 2: Presenter overview of issue

(Presenter is identified/ volunteers at previous session)

Presenter shares issue/ dilemma; provide context and frames the key question/ concern for specific consideration

Step 3: Clarifying questions

Group members ask clarifying questions to learn more about the issue and context

Responses are mainly factual, brief

Step 4: Probing questions

Group members ask more probing questions to learn more about the issue

Group ask “why” type questions and open ended questions to help presenter clarify and expand thinking about the issue

(NB: advice or discussion is not part of this step)

Step 5: C-mentor’s group discussion

Group discusses issue – both positive and critical aspects

Group discuss what they heard, what they think real dilemma or issue might be; what assumptions might be influencing the dilemma.

Concrete solutions may or may not be offered depending on discussion focus

Presenter is silent, taking notes

Group addresses possible suggestions related to the issue

Step 6: Presenter response

Presenter responds to group feedback

Group remain silent

Step 7: Open discussion

Involves presenter and group in discussion

Step 8: Debriefing

Facilitator leads discussion, critiquing the process.

Presenter for next session chosen

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 54: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

We are voluntarily entering into a mentoring relationship and agree to the following over-arching principles of peer group mentoring:

1. Peer group mentoring is a professional relationship based on mutual respect, collegiality and trust;

2. Relationships within the peer mentoring group are non-hierarchical and equal;

3. Participants share responsibility for the relationships formed;

4. Peer group mentoring complements (rather than replaces) other forms of supervisor professional development;

5. Participation is voluntary;

6. Participation should be mutually valuable to all involved;

7. Participants are internally driven and motivated towards personal and professional self development;

8. Whilst there is an over-arching framework to peer group mentoring, structure and format and content needs to be flexible to meet the needs of the individual groups;

9. Reflection is a critical component of peer group mentoring – both individual and group reflection;

10. Peers co-mentor each other as part of the peer mentoring group process.

We agree that for the duration of the program we will:

� Maintain confidentiality and respect each other’s privacy

� Be respectful, non-judgmental and supportive

� Keep to scheduled meeting times or give adequate notice of change

� Behave ethically and safely at all times

� Advise the mentoring facilitator of any issues or concerns.

Peer Group Mentoring Agreement

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 55: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Frequency, location and preferred method of contact (recommended 1.5-2hrs fortnightly to begin with)

Agreed objectives and outcomes

Additional “ground rules”

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 56: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

We undertake to commit to the full peer group mentoring program, but also understand that unforeseen individual circumstances may prevent some participants completing the program.

At regular intervals and at the conclusion of the peer group mentoring program we will review this Agreement and evaluate our progress.

Co-mentors:

Name Signature Date

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 57: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Application of Learning to Self Development

Learning area Implementation/follow up Plan

What specific things have I learned/achieved from this peer mentoring session?

Are there learning areas that were not addressed by this session that I had wanted to learn?

What additional questions has this session raised?

How will I address this learning need?

Can I identify ways in which I can apply learning from this session to my workplace?

Is there anything blocking me in my steps in applying learning from this session (either internal or external)?

What steps can I take to work around/under/over these blocks? Can I take another direction?

What are the strengths (both professional and personal) which will assist me to implement the learning from this session?

Other areas for follow-up?

Peer Group Mentoring Framework Resources - © Mental Health Coordinating Council for the University of Sydney

Page 58: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Facili

tato

r’s

Sess

ion

Pla

n f

or

a P

eer

Gro

up

Men

tori

ng

Pro

gra

mIn

itia

l la

rge g

rou

p s

ess

ion

Th

e s

ess

ion

pla

n b

elo

w is

desi

gn

ed

fo

r a 1

day p

rog

ram

co

mb

inin

g s

ess

ion

s 1,

2 a

nd

3. H

ow

ever, s

ess

ion

s can

read

ily b

e s

plit

betw

een

2-3

days.

Each

sess

ion

is

ap

pro

xim

ate

ly 2

ho

urs

.

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Se

ssio

n 1

Intr

od

ucti

on

s –

to

facili

tato

rs

Facili

tato

r in

tro

du

cti

on

s –

wh

ere

cu

rren

tly w

ork

; p

revio

us

wo

rkp

laces;

st

ud

en

t su

perv

isio

n e

xp

eri

en

ce.

Wh

ite

bo

ard

Sess

ion

co

nte

nt:

Overv

iew

- P

eer

Gro

up

M

en

tori

ng

Fra

mew

ork

Gro

up

pro

cess

m

an

ag

em

en

t

Str

uctu

red

ap

pro

ach

es

to

en

co

ura

ge r

efl

ecti

on

Peer

Gro

up

Men

tori

ng

F

ram

ew

ork

:

larg

e g

rou

p s

ess

ion

small

gro

up

sess

ion

s

Larg

e g

rou

p “

ch

eck-i

n”

sess

ion

(d

ate

)

5 m

ins

Part

icip

an

t in

tro

du

cti

on

sG

o a

rou

nd

ro

om

– e

ach

part

icip

an

t to

say:

Nam

e

Wh

ere

cu

rren

tly w

ork

; p

revio

us

are

as

of

wo

rk

Invo

lvem

en

t w

ith

stu

den

t su

perv

isio

n

10 m

ins

Overv

iew

of

the d

ay’s

p

rog

ram

Se

ssio

n 1

: in

tro

du

cti

on

to

co

ncep

ts o

f p

eer

gro

up

men

tori

ng

Se

ssio

n 2

: est

ab

lish

ing

peer

men

tori

ng

gro

up

s an

d m

en

tori

ng

ag

reem

en

ts

Se

ssio

n 3

: sm

all

gro

up

s b

eg

in t

o w

ork

th

rou

gh

th

e p

eer

gro

up

men

tori

ng

p

rocess

by a

pp

lyin

g t

he p

eer

gro

up

men

tori

ng

fra

mew

ork

to

a

sup

erv

isio

n s

itu

ati

on

.

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 59: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Aim

s o

f th

is s

ess

ion

O

utl

ine s

ess

ion

1:

Overv

iew

- th

e P

eer

Gro

up

Men

tori

ng

Fra

mew

ork

– s

tru

ctu

re, w

hat’

s in

vo

lved

.

Overv

iew

of

peer

gro

up

men

tori

ng

gen

era

lly

Dis

cu

ssio

n o

f g

rou

p p

rocess

man

ag

em

en

t

Dis

cu

ssio

n o

f st

ructu

red

ap

pro

ach

es

to e

nco

ura

ge r

efl

ecti

on

Re

fer

to w

hit

eb

oard

5 m

ins

Ho

pes/

exp

ecta

tio

ns/

co

ncern

sA

sk t

he

gro

up

ge

ne

rally if

an

yo

ne

wo

uld

lik

e t

o s

hare

th

eir

ho

pe

s an

d

exp

ecta

tio

ns.

Pro

vid

e a

gen

era

l su

mm

ary

of

pre

pro

gra

m q

uest

ion

nair

e r

esp

on

ses.

Ask

th

e g

rou

p f

or

the

ir c

on

ce

rns

ab

ou

t p

art

icip

ati

ng

in

th

e p

ee

r g

rou

p

me

nto

rin

g p

rog

ram

.

Pro

vid

e a

gen

era

l su

mm

ary

of

pre

pro

gra

m q

uest

ion

nair

e r

esp

on

ses.

Pre

pro

gra

m s

um

mary

of

qu

est

ion

nair

e r

esp

on

ses

Reco

rd o

n w

hit

eb

oard

/ w

rite

do

wn

– a

sk g

rou

p f

or

perm

issi

on

to

do

th

is.

10 m

ins

Backg

rou

nd

to

Peer

Gro

up

Men

tori

ng

F

ram

ew

ork

Pro

vid

e a

ny r

ele

van

t b

ackg

rou

nd

to

est

ab

lish

men

t o

f th

e P

eer

Gro

up

M

en

tori

ng

Fra

mew

ork

.

Fo

r exam

ple

:

Fra

mew

ork

a r

esu

lt o

f p

revio

us

ICT

N p

roje

cts

– M

HC

C P

racti

ce

Pla

cem

en

t p

roje

ct;

SL

HD

TO

TR

pro

gra

m; S

t V

incen

ts h

osp

ital S

TA

R

pro

gra

m.

Part

ners

hip

s b

etw

een

MH

CC

, S

LH

D, H

ET

I an

d S

yd

ney U

ni.

Gap

id

en

tifi

ed

– o

ng

oin

g s

up

po

rt a

nd

fu

rth

er

develo

pm

en

t o

f st

ud

en

t p

lacem

en

t su

perv

iso

rs.

5 m

ins

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 60: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Overv

iew

of

Peer

Gro

up

M

en

tori

ng

Fra

mew

ork

Wh

o’s

invo

lved

:

Men

tori

ng

each

oth

er

– co

-men

tori

ng

/ p

eer

men

tori

ng

to

develo

p

on

e’s

ow

n s

tud

en

t su

perv

iso

ry s

kill

s (i

.e. w

ork

sho

p p

art

icip

an

ts w

ill b

e

pro

vid

ing

peer

men

tori

ng

to

each

oth

er)

Over-

arc

hin

g s

tru

ctu

re:

Larg

er

gro

up

se

ssio

n –

exte

rnally

facili

tate

d t

o a

ssis

t p

art

icip

an

ts

beco

me f

am

iliar

wit

h t

he p

eer

gro

up

men

tori

ng

pro

cess

an

d t

o learn

n

ew

skill

s in

stu

den

t su

perv

isio

n a

nd

peer

gro

up

men

tori

ng

.

Tra

nsi

tio

n t

o p

art

icip

an

ts f

acili

tati

ng

th

eir

sm

all

gro

up

sess

ion

s. F

orm

sm

all

gro

up

s an

d d

evelo

p a

gre

em

en

ts in

sm

all

gro

up

s (3

-4)

an

d s

et

up

fu

ture

meeti

ng

s.

Sm

all g

rou

p s

ess

ion

s –

part

icip

an

ts o

f th

e s

mall

gro

up

co

nti

nu

e t

o m

eet

ind

ep

en

den

t to

th

e in

itia

l la

rge g

rou

p. G

rou

ps

imp

lem

en

t th

e m

en

tori

ng

fr

am

ew

ork

exp

eri

en

ced

in

th

e larg

er

gro

up

.

“Ch

eck-i

n”

me

eti

ng

– t

he larg

er

gro

up

co

mes

back t

og

eth

er

to r

efl

ect

on

th

e s

mall

gro

up

men

tori

ng

pro

cess

an

d r

evie

w g

oals

an

d s

up

erv

isio

n

issu

es

that

have a

rise

n.

Sm

all

gro

up

s co

nti

nu

e t

o m

eet

betw

een

larg

e g

rou

p m

eeti

ng

s.

In s

um

mary

:

Larg

e g

rou

p s

ess

ion

to

learn

th

e p

eer

gro

up

men

tori

ng

pro

cess

, o

rgan

ise

small

gro

up

s, d

evelo

p a

gre

em

en

ts in

sm

all

gro

up

s.

Sm

all

gro

up

sess

ion

s to

im

ple

men

t th

e m

en

tori

ng

ap

pro

ach

.

A c

heck-i

n m

eeti

ng

to

revie

w h

ow

th

e m

en

tori

ng

pro

cess

is

wo

rkin

g.

Ask

fo

r an

y q

ue

stio

ns/

th

ou

gh

ts/

co

mm

en

ts (

pro

mp

t: h

ow

gro

up

s w

ill

be

fo

rme

d).

Wo

rksh

op

wh

at

pe

op

le t

hin

k o

f th

is m

od

el (p

ros

an

d c

on

s).

Re

fer

to w

hit

eb

oard

.

Peer

Gro

up

Men

tori

ng

F

ram

ew

ork

:

Larg

e g

rou

p s

ess

ion

s

Sm

all

gro

up

sess

ion

s

Larg

e g

rou

p “

ch

eck-i

n”

sess

ion

(d

ate

)

10 m

ins

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 61: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Pu

rpo

se o

f p

eer

gro

up

m

en

tori

ng

pro

gra

mA

sk p

art

icip

an

ts:

Wh

at

they s

ee a

s th

e p

urp

ose

of

the p

eer

gro

up

men

tori

ng

pro

gra

m?

Wh

at

they h

op

e t

o g

et

ou

t o

f p

art

icip

ati

ng

in

th

e p

rog

ram

?

5 m

ins

Overv

iew

of

peer

gro

up

m

en

tori

ng

Exp

lain

term

ino

log

y:

a r

an

ge o

f te

rms

are

use

d in

pra

cti

ce a

nd

in

th

e lit

era

ture

wh

en

d

iscu

ssin

g “

men

tori

ng

”.

So

me p

art

icip

an

ts m

ay b

e f

am

iliar

wit

h “

sup

erv

isio

n”

or

“gro

up

/ p

eer

sup

erv

isio

n”

– th

is is

sep

ara

te m

en

tori

ng

.

Men

tori

ng

: a v

olu

nta

ry p

rofe

ssio

nal re

lati

on

ship

base

d o

n m

utu

al re

spect

an

d a

gre

ed

exp

ecta

tio

ns

that

is m

utu

ally

valu

ab

le t

o a

ll in

vo

lved

an

d

inclu

des

pro

fess

ion

al d

evelo

pm

en

t an

d g

row

th a

nd

su

pp

ort

. M

en

tors

act

as

“cri

tical fr

ien

ds”

in

en

co

ura

gin

g r

efl

ecti

on

to

ach

ieve s

uccess

.

Th

ere

are

man

y m

en

tori

ng

mo

dels

wit

hin

th

e lit

era

ture

an

d in

pra

cti

ce:

•O

ne -

on

- o

ne s

en

ior

men

tor

an

d ju

nio

r m

en

tee m

od

el.

Tra

dit

ion

ally

use

d in

th

e p

ast

; h

iera

rch

ical;

oft

en

in

form

al;

•G

rou

p m

en

tori

ng

– p

eers

co

-men

tor

each

oth

er

in s

mall

gro

up

s;

mix

ed

exp

eri

en

ce o

f p

art

icip

an

ts.

We a

re in

a p

eer

gro

up

men

tori

ng

pro

gra

m. M

en

tori

ng

each

oth

er.

Ou

tlin

e t

he g

en

era

l p

urp

ose

of

men

tori

ng

:

Pers

on

al an

d p

rofe

ssio

nal g

row

th;

Refl

ecti

on

an

d d

evelo

pm

en

t o

f re

flecti

ve p

racti

ce s

kill

s;

Su

pp

ort

;

Care

er

develo

pm

en

t.

Han

do

ut:

Wh

at

is m

en

tori

ng

?

5 m

ins

Peer

gro

up

men

tori

ng

P

rocess

Exp

lain

th

at

there

are

tw

o p

art

s to

pro

cess

– s

ett

ing

up

a g

rou

p

man

ag

em

en

t p

rocess

an

d s

ele

cti

ng

an

ap

pro

ach

or

mo

del to

en

co

ura

ge

refl

ecti

on

5 m

ins

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 62: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Est

ab

lish

ing

th

e g

rou

p

man

ag

em

en

t p

rocess

Ask

part

icip

an

ts f

or

the

ir e

xp

eri

en

ce

of

gro

up

wo

rk.

Bra

inst

orm

iss

ues

faced

Ho

w d

o w

e o

verc

om

e t

hese

iss

ues?

M

en

tori

ng

ag

reem

en

t im

po

rtan

t p

art

of

this

.

So

me iss

ues

to c

on

sid

er

in a

peer

gro

up

men

tori

ng

ag

reem

en

t fo

r st

ud

en

t su

perv

isio

n:

Th

is is

a v

olu

nta

ry p

rog

ram

– n

o o

ne s

ho

uld

feel th

ey h

ave b

een

fo

rced

to

att

en

d;

Peer

asp

ect

– p

eers

co

-men

tor

each

oth

er. H

ere

as

eq

uals

– v

ary

ing

exp

eri

en

ces,

wo

rk p

laces;

Part

icip

an

ts s

hare

resp

on

sib

ility

fo

r th

e r

ela

tio

nsh

ips

form

ed

wit

hin

th

e g

rou

p;

Su

pp

ort

is

aro

un

d s

tud

en

t su

perv

isio

n iss

ues;

care

er

develo

pm

en

t is

aro

un

d s

tud

en

t su

perv

isio

n;

Refl

ecti

on

on

ou

r st

ud

en

t su

perv

iso

r exp

eri

en

ces

is a

cri

tical

co

mp

on

en

t o

f th

e p

eer

gro

up

men

tori

ng

pro

gra

m;

Part

icip

ati

on

sh

ou

ld b

e m

utu

ally

valu

ab

le t

o a

ll.

Ask

fo

r an

y c

om

me

nts

/ q

ue

stio

ns

– w

ork

sho

p w

hat

pe

op

le t

hin

k o

f th

is

(pro

s an

d c

on

s)

Han

do

ut:

Sta

ges

of

develo

pin

g a

peer

men

tori

ng

gro

up

.

15 m

ins

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 63: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Intr

od

ucti

on

to

peer

gro

up

men

tori

ng

ag

reem

en

t

Exp

lain

th

at

for

eff

ecti

ve p

eer

gro

up

men

tori

ng

it

is im

po

rtan

t th

at

the

gro

up

develo

p a

nd

ag

ree o

n s

om

e p

rin

cip

les;

th

e g

oals

an

d o

utc

om

es

for

the p

rog

ram

; st

ructu

re a

nd

fo

rmat

to s

ess

ion

s; a

nd

an

y o

ther

ways

of

wo

rkin

g e

very

on

e t

hin

ks

imp

ort

an

t. L

inks

in w

ith

ab

ove d

iscu

ssio

n o

n

peer

gro

up

man

ag

em

en

t p

rocess

es.

Refe

r to

pri

ncip

les

on

ag

reem

en

t.

Ask

part

icip

an

ts t

o r

ead

th

rou

gh

. A

sk p

art

icip

an

ts f

or

co

mm

en

ts/

ad

dit

ion

s/ a

ny c

han

ge

s re

qu

est

ed

.

Wo

rksh

op

wh

at

pe

op

le t

hin

k o

f th

is a

gre

em

en

t. M

ake a

ny n

ecess

ary

ch

an

ges

to h

ard

co

py (

dis

trib

ute

ele

ctr

on

ically

pri

or

to n

ext

meeti

ng

).

Exp

lain

th

at

in t

he n

ext

sess

ion

, sm

all

gro

up

s w

ill d

evelo

p t

heir

ow

n

men

tori

ng

ag

reem

en

t.

Han

do

ut:

Men

tori

ng

ag

reem

en

t.

15 m

ins

Str

uctu

red

ap

pro

ach

es

an

d m

od

els

to

en

co

ura

ge r

efl

ecti

on

Refe

r b

ack t

o p

urp

ose

of

peer

gro

up

men

tori

ng

an

d t

he n

eed

to

have

in p

lace a

str

uctu

red

ap

pro

ach

th

at

en

co

ura

ges

refl

ecti

on

, p

rovid

es

sup

po

rt a

nd

als

o e

nco

ura

ges

pro

fess

ion

al an

d p

ers

on

al g

row

th a

rou

nd

st

ud

en

t su

perv

isio

n.

Wo

rksh

op

each

mo

del o

f re

flecti

on

usi

ng

a r

eal exam

ple

fro

m p

racti

ce.

Ask

gro

up

fo

r th

eir

th

ou

gh

ts o

n u

sin

g a

ny p

art

icu

lar

mo

de

l –

ad

van

tag

es

an

d d

isad

van

tag

es.

W

ork

sho

p id

eas.

Co

nte

nt

for

dis

cu

ssio

n a

t p

eer

gro

up

men

tori

ng

sess

ion

s:

Pro

vid

e s

om

e e

xam

ple

s o

f th

e t

yp

es

of

issu

es

part

icip

an

ts m

igh

t b

rin

g t

o

a m

en

tori

ng

sess

ion

:

Stu

den

t b

eh

avin

g u

np

rofe

ssio

nally

A s

tud

en

t st

rug

glin

g w

ith

meeti

ng

co

mp

ete

ncy

Tim

e m

an

ag

em

en

t w

ith

man

ag

ing

havin

g a

stu

den

t

Ob

jecti

vely

ass

ess

ing

a s

tud

en

t

Han

do

ut:

4 A

pp

roach

es

to e

nco

ura

ge

refl

ecti

on

wit

hin

peer

men

tori

ng

gro

up

s

30

min

s

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 64: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Self

develo

pm

en

t p

lan

sE

mp

hasi

se t

he im

po

rtan

ce o

f p

art

icip

an

ts im

ple

men

tin

g a

n in

div

idu

al

self

develo

pm

en

t p

lan

to

tra

ck a

nd

pro

mo

te d

eep

er

learn

ing

th

rou

gh

th

e

peer

gro

up

men

tori

ng

sess

ion

s.

To b

e d

iscu

sse

d in

mo

re d

eta

il a

t th

e f

ollo

win

g s

ess

ion

.

Han

do

ut:

Self

develo

pm

en

t p

lan

te

mp

late

5 m

ins

Pre

p f

or

next

sess

ion

(if

run

nin

g s

ess

ion

s se

para

tely

)

Part

icip

an

ts t

o c

om

e t

o n

ext

sess

ion

wit

h id

eas

on

ho

w t

hey t

hin

k s

mall

gro

up

s w

ou

ld b

e b

est

fo

rmed

.

Part

icip

an

ts t

o t

hin

k a

bo

ut

wh

at

wo

uld

be in

clu

ded

wit

hin

th

eir

sm

all

gro

up

men

tori

ng

ag

reem

en

t.

Exp

lain

th

at,

pri

or

to e

ach

sm

all

gro

up

men

tori

ng

sess

ion

, p

art

icip

an

ts

are

en

co

ura

ged

to

id

en

tify

an

exp

eri

en

ce r

eg

ard

ing

stu

den

t su

perv

isio

n

that

they w

ou

ld lik

e t

o d

iscu

ss w

ith

in t

heir

peer

men

tori

ng

gro

up

.

5 m

ins

Feed

back o

n s

ess

ion

(if

run

nin

g s

ess

ion

s se

para

tely

)

Facili

tato

rs t

o f

acili

tate

dis

cu

ssio

n o

n u

np

ackin

g t

he m

en

tori

ng

pro

cess

:

Wh

at

asp

ects

of

ou

r fa

cili

tati

on

pro

cess

have h

elp

ed

yo

ur

learn

ing

?

Wh

at

has

hin

dere

d y

ou

r le

arn

ing

?

Wh

at

need

s ch

an

gin

g?

Wh

at

wo

rked

in

th

e s

ess

ion?

Wh

at

did

n’t

wo

rk?

Wh

at

wo

uld

yo

u lik

e t

o c

han

ge f

or

the n

ext

sess

ion?

No

te: fa

cili

tato

r to

make a

ny

ch

an

ges

to t

he m

en

tori

ng

ag

reem

en

t an

d s

en

d

ele

ctr

on

ically

to

part

icip

an

ts.

15 m

ins

bre

ak a

s re

qu

ire

d

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 65: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Se

ssio

n 2

Recap

on

pre

vio

us

sess

ion

Recap

on

:

Pu

rpo

se o

f p

eer

gro

up

men

tori

ng

pro

gra

m

Overa

rch

ing

Peer

Gro

up

Men

tori

ng

Fra

mew

ork

Peer

gro

up

men

tori

ng

– t

wo

im

po

rtan

t p

rocess

es;

1.

Sett

ing

up

gro

up

man

ag

em

en

t p

rocess

– f

acili

tati

on

/ le

ad

ers

hip

, ag

reem

en

ts

2.

Est

ab

lish

ing

a f

orm

at

to s

ess

ion

s to

en

co

ura

ge r

efl

ecti

ve p

racti

ce

Recap

on

4 a

pp

roach

es/

mo

dels

to

en

co

ura

ge r

efl

ecti

on

Wh

ite

bo

ard

5

min

s

Aim

s o

f th

is s

ess

ion

Est

ab

lish

sm

all

gro

up

s

Co

nfi

rm/

ag

ree o

n a

n a

pp

roach

/ m

od

el to

sess

ion

s to

en

co

ura

ge r

efl

ecti

ve

pra

cti

ce

Develo

pin

g a

peer

gro

up

men

tori

ng

ag

reem

en

t w

ith

in s

mall

gro

up

s

Wo

rk t

hro

ug

h a

n e

xp

eri

en

ce u

sin

g t

he m

od

el ag

reed

to

pre

vio

us

sess

ion

/ th

is s

ess

ion

Wh

ite

bo

ard

:

Ou

tlin

e o

f se

ssio

n:

Ag

ree o

n f

orm

at/

refl

ecti

ve

ap

pro

ach

to

sess

ion

s

Est

ab

lish

sm

all

gro

up

s

Men

tori

ng

ag

reem

en

ts

Sm

all

gro

up

men

tori

ng

5m

ins

Est

ab

lish

ing

sm

all

gro

up

sA

sk p

art

icip

an

ts f

or

ide

as

on

ho

w s

mall g

rou

ps

co

uld

be

fo

rme

d t

o m

axim

ise

le

arn

ing

– b

rain

sto

rm id

eas

(so

me

on

e s

cri

be

if

no

wh

ite

bo

ard

availab

le).

Aim

fo

r se

lf s

ele

cti

on

base

d o

n:

Div

ers

ity in

gro

up

s

Rela

tio

nsh

ips

alr

ead

y f

orm

ed

in

fir

st s

ess

ion

Geo

gra

ph

y

Go

als

of

ind

ivid

uals

Level o

f exp

eri

en

ce –

gro

up

s p

eo

ple

wit

h m

ass

es

of

exp

eri

en

ce t

og

eth

er

oth

erw

ise m

ay b

eco

me a

men

tor

– m

en

tee r

ela

tio

nsh

ip.

Ask

part

icip

an

ts t

o f

orm

th

eir

ow

n g

rou

ps

(3-4

). F

acilit

ato

r m

ay n

ee

d t

o

facilit

ate

th

is p

roce

ss.

15 m

ins

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 66: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Ap

pro

ach

to

en

co

ura

ge

refl

ecti

on

Recap

on

pre

vio

us

sess

ion

exam

ple

s g

iven

.

Ask

part

icip

an

ts f

or

their

vie

ws

on

usi

ng

part

icu

lar

ap

pro

ach

es.

Seek a

gre

em

en

t b

y g

rou

ps

on

wh

ich

ap

pro

ach

will

be u

sed

(if

aim

is

for

co

nsi

sten

cy a

cro

ss g

rou

ps)

.

Han

do

ut:

Wri

tten

case

exam

ple

of

usi

ng

P

hase

ap

pro

ach

.

20

min

s

Men

tori

ng

ag

reem

en

tA

sk p

art

icip

an

ts f

or

an

y f

urt

her

feed

back o

n p

eer

gro

up

men

tori

ng

ag

reem

en

t te

mp

late

th

at

was

cir

cu

late

d.

Ch

an

ge/

ad

d t

o a

s n

ecess

ary

.

In t

he

ir s

mall g

rou

ps,

part

icip

an

ts t

o d

eve

lop

th

eir

me

nto

rin

g a

gre

em

en

t.

20

min

s

Pre

p f

or

next

sess

ion

(if

run

nin

g s

ess

ion

s se

para

tely

)

Pri

or

to n

ext

sess

ion

, p

art

icip

an

ts a

re e

nco

ura

ged

to

id

en

tify

an

exp

eri

en

ce

reg

ard

ing

stu

den

t su

perv

isio

n t

hat

they w

ou

ld lik

e t

o d

iscu

ss w

ith

in t

heir

peer

men

tori

ng

gro

up

.

Part

icip

an

ts t

o b

rin

g e

xp

eri

en

ce t

o t

he n

ext

peer

men

tori

ng

gro

up

.

5 m

ins

Feed

back o

n s

ess

ion

(if

run

nin

g s

ess

ion

s se

para

tely

)

Facili

tato

rs t

o f

acili

tate

dis

cu

ssio

n o

n u

np

ackin

g t

he m

en

tori

ng

pro

cess

:

Wh

at

asp

ects

of

ou

r fa

cili

tati

on

pro

cess

have h

elp

ed

yo

ur

learn

ing

?

Wh

at

has

hin

dere

d y

ou

r le

arn

ing

?

Wh

at

need

s ch

an

gin

g?

Wh

at

wo

rked

in

th

e s

ess

ion?

Wh

at

did

n’t

wo

rk?

Wh

at

wo

uld

yo

u lik

e t

o c

han

ge f

or

the n

ext

sess

ion?

No

te: fa

cili

tato

r to

make a

ny

ch

an

ges

to t

he m

en

tori

ng

ag

reem

en

t an

d s

en

d

ele

ctr

on

ically

to

part

icip

an

ts.

15 m

ins

bre

ak a

s re

qu

ire

d

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 67: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Se

ssio

n 3

Recap

on

pre

vio

us

sess

ion

Recap

on

:

Sm

alle

r p

eer

men

tori

ng

gro

up

s est

ab

lish

ed

;

Men

tori

ng

ag

reem

en

ts d

evelo

ped

;

Mo

del o

f re

flecti

ve p

racti

ce a

gre

ed

up

on

.

5 m

ins

Th

is s

ess

ion

Imp

lem

en

tin

g t

he p

eer

gro

up

men

tori

ng

pro

cess

Imp

lem

en

tin

g

the a

gre

ed

up

on

m

en

tori

ng

fo

rmat

In s

mall

gro

up

s, p

art

icip

an

ts t

o w

ork

th

rou

gh

a s

tud

en

t su

perv

isio

n e

xp

eri

en

ce/

issu

e:

Fo

llow

th

eir

ag

reem

en

t an

d g

rou

p m

an

ag

em

en

t p

rocess

to

wo

rk o

ut

the p

rocess

in

d

ecid

ing

wh

ich

exp

eri

en

ce t

o d

iscu

ss.

Facili

tato

rs t

o “

flo

at”

betw

een

gro

up

s –

exp

lain

th

at

this

will

occu

r.

40

min

s

Deb

rief

on

men

tori

ng

p

rocess

Ask

sm

all

gro

up

s to

sp

en

d 5

min

ute

s d

iscu

ssin

g w

hat

wo

rked

well

wit

h p

rocess

; w

hat

did

n’t

wo

rk; w

hat

wo

uld

we c

han

ge n

ext

tim

e.

Re

po

rt b

ack t

o larg

er

gro

up

pro

ce

ss f

ee

db

ack.

20

min

s

Sm

all

gro

up

men

tori

ng

Refo

rm s

mall

gro

up

s an

d r

ep

eat

peer

gro

up

men

tori

ng

pro

cess

4

0 m

ins

Self

develo

pm

en

t p

lan

sR

e-e

mp

hasi

se t

he im

po

rtan

ce o

f p

art

icip

an

ts im

ple

men

tin

g a

n in

div

idu

al se

lf

develo

pm

en

t p

lan

to

tra

ck a

nd

pro

mo

te d

eep

er

learn

ing

th

rou

gh

th

e p

eer

gro

up

m

en

tori

ng

sess

ion

s.

Ask

part

icip

an

ts t

o s

hare

th

eir

id

eas

in t

heir

sm

all

gro

up

s. N

ote

th

ey d

on

’t h

ave t

o

all

ag

ree o

n s

am

e w

ay.

Aim

is

to ju

st s

hare

an

d learn

of

oth

er

ideas.

Rep

ort

back t

o larg

er

gro

up

.

Re

fer

to h

an

do

ut:

S

elf

Develo

pm

en

t p

lan

te

mp

late

5 m

ins

plu

s

10 m

ins

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 68: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Pre

p f

or

small

gro

up

se

ssio

ns

Rem

ind

of

pro

cess

fo

llow

ing

th

is larg

e g

rou

p s

ess

ion

:

Sm

all

gro

up

s m

eet

ind

ep

en

den

tly.

Rem

ind

gro

up

s th

at

pri

or

to e

ach

of

their

sm

all

gro

up

sess

ion

s, p

art

icip

an

ts a

re

en

co

ura

ged

to

id

en

tify

an

exp

eri

en

ce r

eg

ard

ing

stu

den

t su

perv

isio

n t

hat

they

wo

uld

lik

e t

o d

iscu

ss w

ith

in t

he p

eer

men

tori

ng

gro

up

.

Em

ph

asi

se t

hat

facili

tato

rs a

re a

vaila

ble

betw

een

sess

ion

s if

qu

est

ion

s ari

se a

s w

ell

as

wh

en

sm

all

gro

up

s are

ru

nn

ing

.

5 m

ins

Feed

back o

n s

ess

ion

Facili

tato

rs t

o f

acili

tate

dis

cu

ssio

n o

n u

np

ackin

g t

he m

en

tori

ng

pro

cess

:

Wh

at

asp

ects

of

ou

r fa

cili

tati

on

pro

cess

have h

elp

ed

yo

ur

learn

ing

?

Wh

at

has

hin

dere

d y

ou

r le

arn

ing

?

Wh

at

need

s ch

an

gin

g?

Wh

at

wo

rked

in

th

e s

ess

ion?

Wh

at

did

n’t

wo

rk?

Wh

at

wo

uld

yo

u lik

e t

o c

han

ge f

or

the n

ext

sess

ion?

Wh

at

were

so

me o

f th

e s

trate

gie

s w

e a

s fa

cili

tato

rs h

ave u

sed

th

rou

gh

ou

t th

ese

tw

o s

ess

ion

s?

Ho

w d

id it

wo

rk?

Were

th

e s

trate

gie

s su

ccess

ful?

15 m

ins

Tota

l ti

me: 2.5

h

rs

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 69: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

“Ch

eck-i

n”

larg

e g

rou

p s

ess

ion

Du

rati

on

: 2h

rs

Pri

or

to t

his

sess

ion

, fa

cili

tato

r co

nta

cts

all

small

gro

up

s fo

r fe

ed

back o

n t

yp

es

of

stu

den

t su

perv

isio

n iss

ues

that

have b

een

dis

cu

ssed

; ch

alle

ng

es

fa

ced

wit

h t

he m

en

tori

ng

pro

cess

; an

d a

ny p

art

icu

lar

issu

es

they w

ou

ld lik

e a

dd

ress

ed

at

the larg

e g

rou

p s

ess

ion

(re

spo

nse

s can

be f

rom

in

div

idu

als

or

o

n b

eh

alf

of

gro

up

).

Task

/ co

nte

nt

Facilit

ati

on

pro

ce

ssR

eso

urc

es

Tim

efr

am

e

Recap

on

pre

vio

us

sess

ion

Re-c

ap

on

pre

vio

us

larg

e g

rou

p s

ess

ion

s:

Str

uctu

re a

nd

fo

rmat

to p

eer

gro

up

men

tori

ng

pro

gra

m.

•L

arg

e g

rou

p s

ess

ion

•S

mall

gro

up

sess

ion

s

5 -

10

min

s

Th

is s

ess

ion

Fo

rmat

an

d c

on

ten

t fo

r se

ssio

n is

larg

ely

dete

rmin

ed

by t

he e

arl

ier

feed

back f

rom

p

art

icip

an

ts b

ut

sho

uld

ad

dre

ss t

he f

ollo

win

g:

Revie

w o

f th

e m

en

tori

ng

ag

reem

en

t in

clu

din

g r

evie

w o

f an

ticip

ate

d o

utc

om

es;

Co

mm

on

ch

alle

ng

es

exp

eri

en

ced

wit

h t

he m

en

tori

ng

pro

cess

– in

clu

din

g; st

ructu

ral;

rela

tio

nsh

ips

an

d p

rocess

iss

ues;

Co

mm

on

stu

den

t su

perv

isio

n iss

ues

ari

sin

g f

rom

th

e s

mall

men

tori

ng

gro

up

s;

Pro

gre

ss w

ith

in

div

idu

al se

lf d

evelo

pm

en

t p

lan

s.

If a

pp

rop

riate

, in

clu

de “

gu

est

facili

tato

rs”

to w

ork

sho

p p

art

icu

lar

co

nte

nt

are

as.

90

min

Feed

back o

n s

ess

ion

Facili

tato

rs t

o f

acili

tate

dis

cu

ssio

n o

n u

np

ackin

g t

he m

en

tori

ng

pro

cess

:

Wh

at

asp

ects

of

ou

r fa

cili

tati

on

pro

cess

have h

elp

ed

yo

ur

learn

ing

?

Wh

at

has

hin

dere

d y

ou

r le

arn

ing

?

Wh

at

need

s ch

an

gin

g?

Wh

at

wo

rked

in

th

e s

ess

ion?

Wh

at

did

n’t

wo

rk?

Wh

at

wo

uld

yo

u lik

e t

o c

han

ge f

or

the n

ext

sess

ion?

Wh

at

were

so

me o

f th

e s

trate

gie

s w

e a

s fa

cili

tato

rs h

ave u

sed

th

rou

gh

ou

t th

ese

tw

o

sess

ion

s?

Ho

w d

id it

wo

rk?

Were

th

e s

trate

gie

s su

ccess

ful?

15 m

ins

Tota

l ti

me:

2 h

rs

Pe

er

Gro

up

Me

nto

rin

g F

ram

ew

ork

Re

sou

rce

s

© M

en

tal H

ealt

h C

oo

rdin

ati

ng

Co

un

cil f

or

the

Un

ive

rsit

y o

f S

yd

ney

Page 70: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

68 A Peer Group Mentoring Framework for the Development of Student Supervisors

Evaluation of peer group mentoring should look at:

1. The mentoring process – elements contributing to its success; factors inhibiting its success, i.e. were challenges r barriers managed?;

2. Content covered within the mentoring sessions and its relevance/ usefulness;

3. Perceived and actual outcomes of the peer group mentoring (to individual, students, organisation).

Suggested evaluation methodology

A. Pre program evaluation (online survey) to all participants

1. What is your gender?

Male; female

2. What is your age?

<30; 30-39; 40-49; 50-59; 60+

3. How long have you been supervising students?

Less than 6 months; 6 months to 1 year; 1-2 years; 2-5 years; 5-10 years; over 10 years

4. What are your hopes and expectations with participating in this peer group mentoring program?

Open space for answer

5. What are your concerns, if any with participating in this peer group mentoring program?

Open space for answer

6. What issues or topics would you particularly like covered in the peer group mentoring program.

Open space for answer

B. Post program evaluation (online survey) to all participants

1. What is your gender?

Male; female

2. What is your age?

<30; 30-39; 40-49; 50-59; 60+

3. How long have you been supervising students?

Less than 6 months; 6 months to 1 year; 1-2 years; 2-5 years; 5-10 years; over 10 years

4. This peer group mentoring experience was a positive learning experience

5 point Likert scale

5. What factors, if any contributed to the positive learning experience of the peer group mentoring program (choose as many as you like):

Relevance of topics

Safe learning environment

Large group sessions

Small group co-mentoring sessions

Keeping discussion on target

Interactions with co-mentors

It was not a positive learning experience

Other: Open space for answer

6. My experience in this peer group mentoring program had some negative aspects (e.g. feeling threatened, uncomfortable, time-consuming)

5 point Likert scale

7. HOW TO EVALUATE THE SUCCESS OF A PEER GROUP MENTORING PROGRAM

Page 71: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

69 A Peer Group Mentoring Framework for the Development of Student Supervisors

7. What factors, if any inhibited the learning experience of the peer group mentoring program (choose as many as you like):

Irrelevant topics

Large group sessions

Small group co-mentoring sessions

Wandering off topic

Interactions with co-mentors

Group dynamics

Lack of organisational support to attend

Other work priorities

Time of day held

Length of large group sessions too long

Length of large group sessions – too short

Venue location distance from workplace

Nil, it was a positive learning experience

Other; Open space for answer

8. Please rate the usefulness of the following as a resource for your learning:

The external facilitators Excellent / good/ fair/ poor/ very poor/ not applicable

Fellow group co-mentors Excellent / good/ fair/ poor/ very poor/ not applicable

Self reflection Excellent / good/ fair/ poor/ very poor/ not applicable

9. The issues and topics discussed were relevant to my practice as a student supervisor:

5 point Likert scale

10. Which issues discussed or topics were most useful?

Open space for answer

11. Please rate yourself as a practice teacher/ student supervisor/ assessor BEFORE participating in the peer group mentoring program in each of the following areas:

Effectiveness Excellent / good/ fair/ poor/ very poor/ not applicable

Motivation Excellent / good/ fair/ poor/ very poor/ not applicable

Confidence Excellent / good/ fair/ poor/ very poor/ not applicable

12. Please rate yourself as a practice teacher/ student supervisor/ assessor AFTER participating in the peer group mentoring program in each of the following areas:

Effectiveness Excellent / good/ fair/ poor/ very poor/ not applicable

Motivation Excellent / good/ fair/ poor/ very poor/ not applicable

Confidence Excellent / good/ fair/ poor/ very poor/ not applicable

13. Estimate the percentage your overall effectiveness in student supervision has improved due to the peer group mentoring program:

0%

5%

10%

15%

20%

25%

30%

35% or more

Page 72: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

70 A Peer Group Mentoring Framework for the Development of Student Supervisors

14. What, if any areas of your supervisor practice have improved (choose as many as you like):

Interpersonal effectiveness

Confidence in supervisor role

Problem solving

Stress management

Time management

Supervisor skills in dealing with challenging situations

Supervisor skills in assessing students

Supporting students in difficulty

Providing effective feedback to students

Making better decisions as a student supervisor

Listening skills

Understanding others’ perspectives/ points of view

Supporting other student supervisors

Other; Open space for answer

15. What, if any areas of your co-mentoring practice have improved (choose as many as you like):

Interpersonal effectiveness

Expanding my network

Leadership skills

Confidence in co-mentor role

Problem solving

Stress management

Listening skills

Giving feedback

Receiving feedback

Understanding others’ perspectives/ points of view

Supporting other student supervisors

Other: Open space for answer

16. Has attending the peer group mentoring program resulted in you becoming more willing to supervise students?

Yes/ No/Unsure

17. By attending the peer group mentoring program, I believe the overall quality of my student’s learning experience has been enhanced:

5 point Likert scale

18. I am interested to start a peer group mentoring process in my workplace

5 point Likert scale

19. I would recommend peer group mentoring to other student supervisors.

5 Point Likert scale

20. Can we contact you in 6 months time to review your progress in making these changes?

Yes /No

If yes, please provide your email address (where/ how?). Note: this email will not be linked to answers provided in this questionnaire (re-word).

21. What suggestions would you like to make for future peer group mentoring programs?

Open space for answer

Page 73: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

71 A Peer Group Mentoring Framework for the Development of Student Supervisors

C. External facilitator reflections on mentoring sessions

i. Use a reflective framework to reflect on facilitation process:

What worked well in the session?

Think about group dynamics; participation; content provided; responses to content discussed; flow of session.

Ask: when were participants most engaged? When were we as facilitators most engaged? What action (if any) did anybody take that we found most helpful?

What are some of the facilitation strategies we used that worked well?

What didn’t work so well?

When did participants seem confused? When did we feel most challenged? What action (if any) did anybody take that we found most challenging?

What new insights did we gain?

What do we need to change, include or be aware of for the next session?

(Adapted from Brookfield (1995). Becoming a critically reflective practitioner. Thousand Oaks, CA: Sage).

ii. Facilitator observations of mentoring sessions.

D. Post program focus group with participants (conducted by an external person)

Focus group questions (first three sourced from Lord et al, 2012):

1. Describe the degree to which you perceive the peer mentoring group contributing to your personal growth and professional development that otherwise wouldn’t have occurred without the peer mentoring group. Describe some of those added outcomes.

2. Describe the successful characteristics and functions of the peer mentoring group. How did the peer mentoring group meet and exceed its original goals?

3. Describe the drawbacks and barriers to success of the peer mentoring group. How did the peer mentoring group fail to meet its original goals?

What changes, if any, have you already made to your practice as a student supervisor as a result of participating in the peer group mentoring program?

What further changes, if any do you plan to make in your practice as a student supervisor?

If you were going to continue to meet, how would the program need to change to help you achieve your goals?

Page 74: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

72 A Peer Group Mentoring Framework for the Development of Student Supervisors

The Peer Group Mentoring Framework for the Development of Student Supervisors provides an evidence-based framework to guide organisations in supporting and further developing their staff involved in student supervision. A model for a peer group mentoring program has been outlined and resources provided for its implementation and evaluation.

The Peer Group Mentoring Framework is deliberately designed to bring together participants from a range of professional backgrounds to encourage the sharing of experiences, perspectives and knowledge bases, thus encouraging interprofessional learning. Some organisatons may choose to implement the Framework within a particular site; others may choose to implement it across an entire organisation. The Framework is also flexible to enable delivery across sectors, for example community service and/or health settings.

Successful implementation of the Peer Group Mentoring Framework requires organisational support and commitment. Resources are required to establish the mentoring program within the organisation, facilitate the large group sessions, provide consultation to peer mentoring groups as needed and monitor the program’s ongoing delivery.

In line with the philosophy of mentoring, participation in the peer group mentoring program described in this Framework is voluntary. However, staff wishing to attend the program will initially require their organisation’s support to attend in work time. Ongoing attendance within or outside of work time also needs to be discussed.

We encourage organisations to evaluate implementation of the Framework. To assist this process, an evaluation strategy, including both process and outcome evaluation has been provided within this Framework.

Whilst this Framework focuses on the development of student supervisors, it can readily be adapted for other contexts such as staff supervision. Elements of the framework, for example, the reflective practice approaches, can be applied to other aspects of work life such as problem solving and conflict management within the workplace.

8. ADOPTION OF FRAMEWORK

Page 75: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

73 A Peer Group Mentoring Framework for the Development of Student Supervisors

Akhurst, J., & Kelly, K. (2006). Peer Group Supervision as an Adjunct to Individual Supervision: Optimising Learning Processes during Psychologists’ Training. Psychology Teaching Review, 12(1), 3-15.

Baldry Currens, J. (2010). Preparing for learning together in fieldwork education practice settings. In L. McAllister, M. Paterson, J. Higgs & C. Bithell (Eds.), Innovations in allied health fieldwork education: A critical appraisal (pp. 309-317). Rotterdam, The Netherlands: Sense Publications.

Biggs, J. B. (2003). Teaching for quality learning at university: What the student does (2nd ed.). Philadelphia, PA: Society for Research into Higher Education and Open University Press.

Boud, D., Keogh, R., & Walker, D. (Eds.). (1985). Reflection, turning experience into learning. London: Kogan Page.

Brookfield, S. (1995). Becoming a critically reflective practitioner. Thousand Oaks, CA: Sage.

Cohen, L., Manion, L., & Morrison, K. (2005). Research methods in education (5 ed.). London: Routledge Falmer.

Costa, A. L., & Kallick, B. (1993). Through the lens of a critical friend. Educational leadership, 51, 49-49.

Darwin, A., & Palmer, E. (2009). Mentoring circles in higher education. Higher Education Research & Development, 28(2), 125-136.

Dilworth, S., Higgins, I., Parker, V. A., Kelly, B., & Turner, J. C. (2013). Finding a way forward: A literature review on the current debates around clinical supervision. Contemporary Nurse, 45(1), 22-32.

Dunne, F., Nave, B., & Lewis, A. (2000). Critical friends groups: Helping teachers improve student learning. Bloomingham, IN: Phi Delta Kappa Center for Evaluation, Development, and Research, 28.

Ehrich, L., Hansford, B., & Tennent, L. (2004). Formal mentoring programs in education and other professions: A review of the literature. Educational Administration Quarterly, 40(4), 518-540.

Ehrich, L., Tennent, L., & Hansford, B. (2002). A review of mentoring in education: some lessons for nursing. Contemporary Nurse, 12(3), 253-264.

Fahey, K. M. (2011). Still learning about leading: A leadership critical friends group. Journal of Research on Leadership Education, 6(1), 1-35.

Fawcett, D. L. (2002). Mentoring—what it is and how to make it work. AORN journal, 75(5), 950-954.

Files, J. A., Blair, J. E., Mayer, A. P., & Ko, M. G. (2008). Facilitated peer mentorship: a pilot program for academic advancement of female medical faculty. Journal of Women’s Health, 17(6), 1009-1015.

Freeman, R. (2000). Faculty mentoring programs. Medical Education, 34, 507-508.

Gibbs, G. (1988). Learning by doing: A guide to teaching and learning methods. Oxford: Further Education Unit, Oxford Brookes University.

Grant, A. M., Passmore, J., Cavanagh, M. J., & Parker, H. M. (2010). 4 The State of Play in Coaching Today: A Comprehensive Review of the Field. International review of industrial and organizational psychology, 25(1), 125-167.

Hager, P., & Smith, E. (2004). The inescapability of significant contextual learning in work performance. London review of education, 2(1), 33-46.

Health Education and Training Institute. (2012). The superguide: A handbook for supervising allied health professionals. Sydney: HETI.

Health Workforce Australia. (2013). National Clinical Supervision Competency Resource Validation Edition Health Workforce Australia.

Heartfield, M., Gibson, T., Chesterman, C., & Tagg, L. (2005). Hanging from a string in the wind. Development of a national framework for mentoring for nurses in general practice.

Hubbard, C., Halcomb, K., Foley, B., & Roberts, B. (2010). Mentoring: A nurse survey. Teaching and Learning in Nursing, 5(4), 139-142.

Huizing, R. L. (2012). Mentoring together: A literature review of group mentoring. Mentoring & Tutoring: Partnership in Learning, 20(1), 27-55.

9. REFERENCES

Page 76: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

74 A Peer Group Mentoring Framework for the Development of Student Supervisors

Jackson-Bowers, E., Henderson, J., & O’Connor, M. (2001). Evaluation of the ALIA (SA) Mentoring Group 1999: a grounded theory approach. The Australian Library Journal, 50(1), 23-30.

Jacobson, S. L., & Sherrod, D. R. (2012). Transformational Mentorship Models for Nurse Educators. Nursing science quarterly, 25(3), 279-284.

Law, M., Stewart, D., Pollock, N., Letts, L., Bosch, J., & Westmorland, M. (1998). Critical review form-Quantitative studies. McMaster University: Occupational Therapy Evidence-Based Practice Research Group.

Letts, L., Wilkins, S., Law, M., Stewart, D., Bosch, J., & Westmorland, M. (2007). Guidelines for critical review form: qualitative studies (version 2.0). Retrieved from www. srs-mcmaster. ca/Portals/20/pdf/ebp/qualguidelines_ version2. 0. pdf.

Lord, J. A., Mourtzanos, E., McLaren, K., Murray, S. B., Kimmel, R. J., & Cowley, D. S. (2012). A peer mentoring group for junior clinician educators: Four years’ experience. Academic Medicine, 87(3), 378-383.

McCormack, C., & West, D. (2006). Facilitated group mentoring develops key career competencies for university women: a case study. Mentoring & Tutoring, 14(4), 409-431.

McInerney, D. M., & McInerney, V. (2002). Educational psychology: Constructing learning (3 ed.). Sydney: Prentice Hall.

Mental Health Coordinating Council (2012). Implementing Practice Supervision in Mental Health Community Managed Organisations in NSW. Authors: Bateman, J., Henderson, C. & Hill, H.

Moon, J. A. (2004). A handbook of reflective and experiential learning: Theory and practice: Psychology Press.

Moss, J., Teshima, J., & Leszcz, M. (2008). Peer group mentoring of junior faculty. Academic Psychiatry, 32(3), 230-235.

Mullen, C. (2000). Constructing co-mentoring partnerships: Walkways we must travel. Theory into Practice, 39(1), 4-11.

Pololi, L. H., Knight, S. M., Dennis, K., & Frankel, R. M. (2002). Helping medical school faculty realize their dreams: an innovative, collaborative mentoring program. Academic Medicine, 77(5), 377-384.

Proctor, B. (2008). Sharing responsibility Group supervision: A guide to creative practice. London: SAGE Publications.

Ritchie, A., & Genoni, P. (2002). Group mentoring and professionalism: a programme evaluation. Library Management, 23(1/2), 68-78.

Schon, D. (1983). The reflective practitioner: New York: Basic Books.

School Reform Initiative. (2010). Retrieved 10th November, 2014, 2014, from http://www.schoolreforminitiative.org/protocol-alphabetical-list-2/

Scott, E. S., & Smith, S. D. (2008). Group mentoring: a transition-to-work strategy. Journal for Nurses in Professional Development, 24(5), 232-238.

Srivastava, A., & Thomson, S. B. (2009). Framework analysis: a qualitative methodology for applied policy research. JOAAG, 4(2), 72-79.

The TELL Centre. (The University of Western Australia). Teaching on the Run. Retrieved 18th November, 2014, from http://tellcentre.org/site/our-programs/totr-workshops/

The University of Sydney teaching material. (2013).

White, A., Brannan, J., & Wilson, C. B. (2010). A mentor-protege program for new faculty, Part I: stories of proteges. The Journal of nursing education, 49(11), 601-607.

Wilbur, M. P., Roberts-Wilbur, J., Morris, J. R., Betz, R. L., & Hart, G. M. (1991). Structured group supervision: Theory into practice. Journal for Specialists in Group Work, 16(2), 91-100.

Wilson, C. B., Brannan, J., & White, A. (2010). A mentor-protege program for new faculty, Part II: Stories of mentors. The Journal of nursing education, 49(12), 665-671.

Page 77: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

75 A Peer Group Mentoring Framework for the Development of Student Supervisors

APPENDIx

Image: Board of European Students of Technology https://www.flickr.com/photos/bestorg/8733059592

Page 78: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

76 A Peer Group Mentoring Framework for the Development of Student Supervisors

Appendix 1: Interview Guide for Key Stakeholder InterviewsIntroduce interview:

The focus of this interview is to seek participants’ views on the development of a peer group mentoring framework for student supervisors.

Terminology:

� a range of terms are used in practice and in the literature when discussing “mentoring”.

� Some interview participants may be familiar with “supervision” or “group/ peer supervision” – this is separate to the topic of this interview which is mentoring.

Mentoring: a voluntary professional relationship based on mutual respect and agreed expectations that is mutually valuable to all involved and includes professional development and growth and support. Mentors act as “critical friends” in encouraging reflection to achieve success.

� There are many mentoring models within the literature and in practice. For the purposes of this interview, these have been divided into two types:

• One–on–one senior mentor and junior mentee model. Traditionally used in the past; hierarchical; often informal;

• Group mentoring – peers co-mentor each other in small groups (e.g. 3-4 co-mentors); mixed experience of participants

This interview focuses on peer group mentoring.

Questions:

1. What do you see as the purpose of a mentoring program generally?

2. What would you hope to achieve/ your staff achieve from participating in a peer group mentoring program for supervisors? What would be the goals of the mentoring program?

3. What do you see as the benefits of participating in a peer group mentoring program?

4. What do you see as the challenges in participating in a peer group mentoring program?

Structure of mentoring program

5. If it was a face-to-face peer mentoring program, how often would you/ your staff be able to meet face to face? For how long?

a. Would on-line/ virtual mentoring be a better option? If, so, how often would you/ your staff be able to meet? For how long?

6. What would be an ideal size for a peer mentoring group?

7. How would each group mentoring meeting be facilitated?

Page 79: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

77 A Peer Group Mentoring Framework for the Development of Student Supervisors

Content

8. What topics should be discussed in a peer group mentoring program for supervisors?

a. Should there be set topics regarding student supervision?

b. Should there be a set format to the discussions, e.g. formats to encourage critical reflection?

c. Should this be left to individual peer mentoring groups?

Feedback on a framework model

Facilitator:

We’d like to put forward a model for group peer mentoring and get your feedback on it:

There are two parts:

Learning the group peer mentoring approach

Initially participants meet in a large group (say 10 -15 participants) and use a structured facilitated mentoring approach to discuss challenging student supervision situations that participants have experienced. These sessions are facilitated by an external facilitator. After a couple of weeks, group members would start to take on that role, sharing between members.

These sessions would run for 5-6 weeks.

Aim of sessions: familiarise participants with a group peer mentoring format; learn new skills in student supervision

Implementing the group peer mentoring approach

Participants (self) form groups of 3-4 with other participants to continue meeting independent to large group. Groups implement the mentoring model learnt in the large group. Groups independently negotiate meeting schedule/ location etc.

Questions:

9. Would this type of model interest you?

10. What difficulties do you anticipate?

11. Would you want to do individual reflections between meetings?

12. How would you suggest grouping participants for the peer mentoring groups? Cross sector/ cross discipline/ cross organisation??

13. Could you envisage this model being sustainable? If not, what would you change to make it more sustainable?

Page 80: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

78 A Peer Group Mentoring Framework for the Development of Student Supervisors

Appendix 2: Trial of a Peer Group Mentoring Framework for the Development of Student Supervisors: Final Evaluation Report

Trial of a Peer Group Mentoring Framework for the Development of Student Supervisors:

Final Evaluation Report

November 2014

Authors:

Dr. Gillian Nisbet (PhD), Lecturer Work Integrated Learning, Faculty of Health Sciences, University of Sydney

Professor Lindy McAllister, Sydney ICTN representative, Professor & Associate Dean, Work Integrated Learning - Faculty of Health Sciences, University of Sydney

Marie Heydon, Centre for Education and Workforce Development (Sydney Local Health District), Workforce Development Consultant

Page 81: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

79 A Peer Group Mentoring Framework for the Development of Student Supervisors

TAbLE OF CONTENTS

Executive summary 80

Background to the peer group mentoring trial 80

Implementation of the trial 80

Structure and timing of trial 81

Participant recruitment 81

Trial evaluation approach:

Methodology 82

Findings from trial 82

Online surveys 82

Focussed discussion 89

Discussion 91

Recommendations 91

Appendix 92

Evaluation methodology 92

Page 82: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

80 A Peer Group Mentoring Framework for the Development of Student Supervisors

ExECUTIVE SUMMARy

This report forms part of a 2014 project funded by the Interdisciplinary Clinical Training Network (ICTN) under the auspices of the Health Education and Training Institute (HETI):

‘Work Integrated Learning: Towards Development of a Community Sector Interprofessional Learning and Supervision Model’.

The report presents findings of a trial of a Peer Group Mentoring Framework for the development of student supervisors.

The model of peer group mentoring used in the trial was based on a review of the literature and interviews with key stakeholders. Staff from non-government community managed organisations (NGOs/CMOs) across metropolitan Sydney and Sydney Local Health District (SLHD) took part in the trial. A mixed methods approach was used to evaluate the trial.

Findings from the trial demonstrated strong support for the Peer Group Mentoring Framework, endorsed the interprofessional nature of the Framework and identified the broader benefits of peer group mentoring. Recommendations for future development include:

1. Seek organisational support to run a longer pilot of the Peer Group Mentoring Framework (e.g. 1 year) within the public health and community managed sectors;

2. Implement a train-the-trainer program for peer mentoring group leaders;

3. Seek funding to develop and implement a research plan to rigorously evaluate the impact of the Framework on participants as well as students they supervise;

4. Disseminate findings of the trial nationally and internationally– e.g. in an appropriate peer reviewed journal.

bACKGROUND TO THE PEER GROUP MENTORING TRIAL

This evaluation report forms part of a 2014 project funded by the Interdisciplinary Clinical Training Network (ICTN) under the auspices of the Health Education and Training Institute (HETI):

‘Work Integrated Learning: Towards Development of a Community Sector Interprofessional Learning and Supervision Model’.

As part of the project, the University of Sydney was contracted to develop, trial and evaluate a peer group mentoring framework. This report documents the findings of the Peer Group Mentoring Framework trial. Findings from the trial informed the final Peer Group Mentoring Framework.

Implementation of the trial

Structure and timing of trial

The peer group mentoring trial was conducted September – November 2014. Table 1 provides a summary of the trial structure. Two large group face to face sessions were held with all participants (2-2.5 hrs duration). These sessions were 3 weeks apart and aimed to i. introduce participants to the concepts of peer group mentoring; ii. establish the smaller peer mentoring groups of 3-4 members; and iii. allow the small groups to begin working through the peer group mentoring process.

The smaller peer mentoring groups then met independent of the large group to work through their own student supervision experiences. Groups independently negotiated meeting schedule/ location etc.

Participants then came together for a final review session.

Page 83: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

81 A Peer Group Mentoring Framework for the Development of Student Supervisors

Table 1: Structure of peer group mentoring trial

Large group 1

(all participants)

Large group 2

(all participants)

Small peer

mentoring groups

(organized by participants)

Large group 3

(all participants)

Date 8th September 2014 30th September 2014

1st Oct – 5th Nov 2014

6th November 2014

Venue Concord Hospital Royal Prince Alfred Hospital

Determined by small groups

Royal Prince Alfred Hospital

Participant recruitment

Flyers advertising the trial were distributed to Community Managed Organisations (CMO) via newsletters and Reference Group members. Similarly, flyers were distributed to Sydney Local Health District (SLHD) staff via emails.

In total, nine staff members from CMOs and SLHD enrolled in the trial. Two participants withdrew after the first large group session leaving seven participants completing the trial (Table 2). Participants had professional backgrounds in nursing (3), dietetics (1), occupational therapy (1) and psychology (2). All were involved with supervising students and/or other more junior staff members.

Table 2: Participants enrolled in the trial

Sector

CMO SLHD

Number of participants

3 6

(4 completed the trial)

Total number of completing participants

7

Page 84: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

82 A Peer Group Mentoring Framework for the Development of Student Supervisors

Trial evaluation approach: Evaluation of the peer group mentoring trial was designed to capture perceptions of:

1. The mentoring process – elements contributing to its success; factors inhibiting its success;

2. Content covered within the mentoring sessions and its relevance;

3. Perceived outcomes of the peer group mentoring (to individual, students, organisation).

Methodology

A mixed methods approach was used to evaluate the trial:

1. Online survey prior to the trial to capture demographics of participants and hopes, expectations and concerns about participating in the trial (quantitative and qualitative data).

2. Online survey after the final small group mentoring session and prior to the final large group session to capture elements of the mentoring process and perceived outcomes (largely quantitative data).

3. Focused discussion as part of the final large group session to further explore perceived outcomes of the trial (qualitative data). Discussions were audio-taped (with permission from participants) and repeatedly listened to in order to capture key discussion points to draw out key themes.

Appendix 1 contains details of the online surveys and focused discussion prompts.

Findings from trial

Online surveys

Pre-program survey

Only three participants completed the pre- program survey. Main hopes and expectations for the program focussed on the opportunity to:

� Learn from other supervisors;

� Share experiences;

� Gain different perspectives;

� Learn new skills and strategies for student supervision;

� Apply the skills gained to other areas of supervision, for example, staff supervision.

Concerns related to the inability to attend all sessions due to work commitments.

Participants were asked the same questions at the beginning of the first face to face large group session. Responses were similar to the online responses and highlighted the desire for the group approach to mentoring.

Post-program survey

Six participants completed the post-program survey.

Demographics of respondents

All respondents were female. All but one respondent fell into the 30-39 years age bracket (the other participant was under 30). Experience of student supervision ranged from less than 6 months to over 10 years.

The learning experience

All respondents rated the peer groumentoring trial as a positive learning experience (Figure 1). The small group co-mentoring sessions (100% of respondents) and the interactions with co-mentors (83% of respondents) appeared to have the most influence (Figure 2). Less influential were the large group sessions. This was partly due to the experiential nature of the small group sessions compared with the large group sessions.

Page 85: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

83 A Peer Group Mentoring Framework for the Development of Student Supervisors

Figure 1: The learning experience - positive

Figure 2: Factors contributing to the positive learning experience

Page 86: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

84 A Peer Group Mentoring Framework for the Development of Student Supervisors

All respondents rated equally highly the usefulness of the external facilitators and fellow co-mentors to their learning (Figure 3). Content was rated relevant by all respondents. However, fifty percent of respondents agreed that the peer group mentoring trial had some negative aspects. These largely related to logistical issues rather than the concept or process of the trial. The issues included: having other competing work commitments; the location of the sessions; and the difficulty with scheduling the small group meetings.

Figure 3: Rating of sources of learning

Perceived impact of trial on student supervision practice

Figures 4 and 5 depict changes in respondents’ ratings of themselves as student supervisors in three domains: effectiveness, motivation and confidence. Three respondents (50%) shifted from “fair” to “good” for the effectiveness and motivation domains. Two respondents (33%) shifted the same way for confidence. Table 1 represents these changes as average ratings pre and post trial. Whilst changes are in a positive direction, these small changes are unlikely to be significant. Table 2 lists the range of areas of student supervision that were identified by respondents as improving.

Page 87: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

85 A Peer Group Mentoring Framework for the Development of Student Supervisors

Figure 4: Rating of self as a student supervisor before the peer group mentoring trial

Figure 5: Rating of self as a student supervisor after the peer group mentoring trial

Page 88: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

86 A Peer Group Mentoring Framework for the Development of Student Supervisors

Table 1: Participants average ratings of their effectiveness, motivation and confidence as a student supervisor before and after the workshop.

before After

Effectiveness 3.3 3.8

Motivation 3.3 3.8

Confidence 3.7 4

Table 2: Areas where student supervision practice has improved

Area Number of respondents

Understanding others’ perspectives/ points of view 4

Dealing with challenging students 3

Assessing students 2

Providing effective feedback 2

Supporting students in difficulty 2

Supporting other student supervisors 2

Interpersonal effectiveness 2

Confidence in supervisor role 2

Listening skills 1

Problem solving 1

Stress management 1

Understanding and managing expectations of self, other staff and students

1

Perceived impact of trial on co-mentoring practice

All participants listed giving feedback as an area of co- mentoring that had improved. This was closely followed by listening skills and receiving feedback. Table 3 lists areas of co-mentoring identified as improving.

Page 89: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

87 A Peer Group Mentoring Framework for the Development of Student Supervisors

Table 3: Areas where co-mentoring practice has improved

Area Number of respondents

Giving feedback 6

Listening skills 5

Receiving feedback 5

Interpersonal effectiveness 2

Expanding my network 2

Confidence in co-mentor role 2

Understanding others’ perspectives/ points of view 2

Supporting other student supervisors 2

Leadership skills 1

Problem solving 1

Perceived impact of trial on student learning

Two thirds of the respondents agreed that participating in the trial had improved the overall quality of their students’ learning experience. The other respondents (2) neither agreed nor disagreed with the statement (Figure 6).

Figure 6: Perceived impact of trial on student learning

Page 90: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

88 A Peer Group Mentoring Framework for the Development of Student Supervisors

Willingness to supervise students

Fifty percent of respondents (3) indicated they were more willing to take students as a result of participating in the peer group mentoring program (Figure 7). Two respondents were unsure; one respondent indicated they weren’t more willing (this could mean they were just as willing as previously).

Figure 7: Willingness to supervise students

Willingness to start a peer group mentoring program in own workplace

Two thirds of participants (4) indicated their keenness to participate in a similar peer group mentoring program in the future (2 respondents neither agreed nor disagreed with the statement).

Page 91: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

89 A Peer Group Mentoring Framework for the Development of Student Supervisors

Focussed discussion

Three participants took part in the focussed discussion at end of the trial (work commitments prevented the other four participants from attending the last session).

Three themes emerged from the discussions:

� The added value of the mixed discipline composition of the peer mentoring groups

� Impact on supervision practice

� Applicability broader than student supervision

Theme 1: The added value of the mixed discipline composition of the peer mentoring groups

A strong theme to emerge from the focussed discussion was the added value of having the peer mentoring groups comprised of mixed disciplines. This had benefits for i. interprofessional learning; ii. reflective practice; and iii. the supportive nature of the peer mentoring process.

Interprofessional learning

Participants spoke of gaining greater understanding of other professions’ roles and responsibilities as a result of having mixed disciplines present. By learning more about the daily practices of each others’ work role generally and more specifically about their supervisor roles and responsibilities, participants developed greater respect and empathy towards each other. For example, they were better able to appreciate the pressures some staff were under to juggle delivery of clinical, teaching and managerial services. Through these discussions, participants received affirmation that their work was valuable. Moreover, this held added weight as it came from someone outside their own profession.

Participants learnt more about, not only the different approaches to supervision across disciplines, but also the issues all disciplines have in common. For example, through hearing about allied health approaches to student supervisor preparation, nursing participants recognised the need to incorporate a more structured systematic approach to skill development of their staff.

By sharing experiences, participants learnt from other disciplines about new ways of approaching student supervision issues. The different discipline perspective was thought to provide additional insights and actions that one’s own discipline would not have considered – the idea of a “fresh set of eyes”.

Participants reported on changes they had incorporated into their own practice based on what they had learnt from others in the mentoring sessions. For example, one participant realised the need to delegate and share student supervision responsibilities with other staff members. This became apparent whilst working through another group member’s supervision issue.

Reflective practice

Participants perceived the reflective process to be enhanced as a result of the mixed discipline groups. When introducing an issue for discussion, participants spoke of having to clearly articulate and explain the issue. Presenters were more aware of not using discipline jargon and taking for granted their discipline knowledge. Skills in communicating were enhanced. Having an “outside perspective” helped to better focus the questions being asked resulting in deeper reflection.

Supportive nature of mentoring process

Participants perceived the mixed discipline composition of the peer mentoring groups to have offered more meaningful support than if the groups had been discipline specific. With one’s own discipline, the response to workplace issues in the past had, at times been less empathic, with issues “pushed to the side”. Whereas, participants experienced genuine empathy when discussing their supervision concerns within their mixed disciplines peer mentoring groups.

Participants talked about feeling comfortable to share their supervision experiences with other disciplines – even more so than with their own discipline. Participants attributed this to the outside disciplines being less judgemental. Participants were therefore more honest and open with each other, viewing the mentoring as a learning exercise. However, for one participant, there was a slight sense of representing one’s own profession, hence the need to “put on a good performance”. Whilst not a strong view, it none-the-less raises a potential discussion point when orientating participants to peer group mentoring.

Page 92: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

90 A Peer Group Mentoring Framework for the Development of Student Supervisors

The supportive nature of the peer mentoring groups enabled participants to talk through issues that they were unsure how to manage. Through this process participants gained confidence and for some, a realisation that they actually knew more about how to approach the situation than they had previously realised. Talking through the approach also gave participants the opportunity to rehearse what they might say to the student. Validation from peers further developed confidence in one’s ability.

Theme 2: Impact on supervision practice

Participants identified a number of examples of how discussions within the peer mentoring groups had resulted in new insights regarding their own supervision practice. For one participant, talking through an issue resulted in the realisation that it is fair and reasonable to assess students under clinically stressful and challenging situations and that, at times, you as an educator may not feel in control of the clinical situation. The mentoring process enabled the participant to normalise this situation rather than feeling guilty about it. For another participant, the peer group mentoring program enabled greater clarity around her role as a student supervisor.

Participants were able to identify actions that directly resulted from mentoring discussions. For example, discussions around breadth of responsibility as an educator resulted in escalating an issue to someone higher in the organisation; having discussions with the university provider of students; outlining placement expectations with the students at the beginning of placement; and involving other staff more , thus increasing their sense of responsibility for students on placement (e.g. delegating more). Discussions around challenging supervision issues resulted in plans to orientate students to the placement in a more structured manner and to raise professional conduct issues with students at the time rather than delaying this.

Theme 3: Applicability broader than student supervision

Participants spoke of being able to use the resources from the peer group mentoring trial and the skills they developed to other workplace situations, apart from student supervision. For example, participants believed the concept of mentoring could be used to support fellow colleagues. Aspects of the reflective practice model had already been used with other staff and students to encourage their reflective practice and problem solving skills. In effect participants were beginning to coach others in aspects of the mentoring process.

For one participant, there was a realisation of the importance of talking through issues more generally. This opportunity was not always readily available within the workplace.

Page 93: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

91 A Peer Group Mentoring Framework for the Development of Student Supervisors

DiscussionThe findings from this evaluation of a peer group mentoring trial indicate strong endorsement by participants of the concept of peer group mentoring. Furthermore, the trial highlights a current gap in support for student supervisors and suggests that the Peer Group Mentoring Framework, if adopted by organisations, would fill this gap. Findings from the focussed discussion highlight the applicability of skills gained to other aspects of practice.

Participants particularly valued the small group mentoring sessions where they had the opportunity to experience the mentoring process and interact with their co-mentors. This is consistent with literature findings that suggest peer mentoring as a valid alternative to the traditional one-to-one mentoring (see Framework literature review for details).

Interprofessional learning was clearly evident from the trial. We suggest implementing a cross disciplinary peer group mentoring framework is an ideal means for developing greater understanding between disciplines; fostering an interprofessional learning culture more generally in workplaces; and ultimately improving interprofessional practice. Bringing together participants from different sectors (in this case, non-government community managed organisations and health sectors) further enhances the interprofessional benefits.

This trial suggests that peer group mentoring is a viable option for increasing both the capacity and quality of student supervision. Participants identified a number of areas where their supervision skills had been improved and where they were able to implement some of the strategies discussed within the peer group mentoring sessions, resulting in a perceived improved learning experience for the student – and supervisor. Participants indicated their willingness to take more students as a result of participating in the trial.

The positive findings around quality of student supervision were impressive, given the short timeframe of this trial. Also impressive were the types of changes participants had implemented or intended to implement. We anticipate that these would continue to develop with a longer program. However, it must be recognised that the groups were at an early stage of group development for this trial. The robustness and sustainability of the model should be tested over a longer timeframe when the group development process can be fully realised.

Whilst participant numbers for this trial were small, this evaluation has highlighted areas where the Framework could be improved to make its implementation more worthwhile to participants. Most of these suggestions have been incorporated into the final Framework, for example running the first two large group sessions over one day.

In conclusion, this trial supports the literature that peer group mentoring is a viable means by which to develop the knowledge and skills of our student supervisors. Implementation of the Peer Group Mentoring Framework within organisations will assist in filling the current gap in this area of support for student supervisors.

Recommendations1. Seek organisational support to run a longer

pilot of the Peer Group Mentoring Framework (e.g. 1 year) within the public health and community managed sectors;

2. Implement a train-the-trainer program for peer mentoring group leaders;

3. Seek funding to develop and implement a research plan to rigorously evaluate the impact of the Framework on participants as well as students they supervise;

4. Disseminate findings of the trial nationally and internationally– e.g. in an appropriate peer reviewed journal.

Page 94: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

92 A Peer Group Mentoring Framework for the Development of Student Supervisors

Appendix

Evaluation methodology

Pre program evaluation (online survey) to all participants

1. What is your gender?

Male; female

2. What is your age?

<30; 30-39; 40-49; 50-59; 60+

3. How long have you been supervising students?

Less than 6 months; 6 months to 1 year; 1-2 years; 2-5 years; 5-10 years; over 10 years

4. What are your hopes and expectations with participating in this peer group mentoring program?

Open space for answer

5. What are your concerns, if any with participating in this peer group mentoring program?

Open space for answer

6. What issues or topics would you particularly like covered in the peer group mentoring program.

Open space for answer

Post program evaluation (online survey) to all participants

1. What is your gender?

Male; female

2. What is your age?

<30; 30-39; 40-49; 50-59; 60+

3. How long have you been supervising students?

Less than 6 months; 6 months to 1 year; 1-2 years; 2-5 years; 5-10 years; over 10 years

4. This peer group mentoring experience was a positive learning experience

5 point Likert scale

5. What factors, if any contributed to the positive learning experience of the peer group mentoring program (choose as many as you like):

Relevance of topics

Safe learning environment

Large group sessions

Small group co-mentoring sessions

Keeping discussion on target

Interactions with co-mentors

It was not a positive learning experience

Other: Open space for answer

6. My experience in this peer group mentoring program had some negative aspects (e.g. feeling threatened, uncomfortable, time-consuming)

5 point Likert scale

7. What factors, if any inhibited the learning experience of the peer group mentoring program (choose as many as you like):

Irrelevant topics

Large group sessions

Small group co-mentoring sessions

Wandering off topic

Interactions with co-mentors

Group dynamics

Lack of organisational support to attend

Other work priorities

Time of day held

Length of large group sessions too long

Length of large group sessions – too short

Venue location distance from workplace

Nil, it was a positive learning experience

Other; Open space for answer

Page 95: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

93 A Peer Group Mentoring Framework for the Development of Student Supervisors

8. Please rate the usefulness of the following as a resource for your learning:

The external facilitators Excellent / good/ fair/ poor/ very poor/ not applicable

Fellow group co-mentors Excellent / good/ fair/ poor/ very poor/ not applicable

Self reflection Excellent / good/ fair/ poor/ very poor/ not applicable

9. The issues and topics discussed were relevant to my practice as a student supervisor:

5 point Likert scale

10. Which issues discussed or topics were most useful?

Open space for answer

11. Please rate yourself as a practice teacher/ student supervisor/ assessor BEFORE participating in the peer group mentoring program in each of the following areas:

Effectiveness Excellent / good/ fair/ poor/ very poor/ not applicable

Motivation Excellent / good/ fair/ poor/ very poor/ not applicable

Confidence Excellent / good/ fair/ poor/ very poor/ not applicable

12. Please rate yourself as a practice teacher/ student supervisor/ assessor AFTER participating in the peer group mentoring program in each of the following areas:

Effectiveness Excellent / good/ fair/ poor/ very poor/ not applicable

Motivation Excellent / good/ fair/ poor/ very poor/ not applicable

Confidence Excellent / good/ fair/ poor/ very poor/ not applicable

13. Estimate the percentage your overall effectiveness in student supervision has improved due to the peer group mentoring program:

0%

5%

10%

15%

20%

25%

30%

35% or more

14. What, if any areas of your supervisor practice have improved (choose as many as you like):

Interpersonal effectiveness

Confidence in supervisor role

Problem solving

Stress management

Time management

Supervisor skills in dealing with challenging situations

Supervisor skills in assessing students

Supporting students in difficulty

Providing effective feedback to students

Making better decisions as a student supervisor

Listening skills

Understanding others’ perspectives/ points of view

Supporting other student supervisors

Other; Open space for answer

Page 96: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

94 A Peer Group Mentoring Framework for the Development of Student Supervisors

15. What, if any areas of your co-mentoring practice have improved (choose as many as you like):

Interpersonal effectiveness

Expanding my network

Leadership skills

Confidence in co-mentor role

Problem solving

Stress management

Listening skills

Giving feedback

Receiving feedback

Understanding others’ perspectives/ points of view

Supporting other student supervisors

Other: Open space for answer

16. Has attending the peer group mentoring program resulted in you becoming more willing to supervise students?

Yes/ No/Unsure

17. By attending the peer group mentoring program, I believe the overall quality of my student’s learning experience has been enhanced:

5 point Likert scale

18. I am interested to start a peer group mentoring process in my workplace

5 point Likert scale

19. I would recommend peer group mentoring to other student supervisors.

5 Point Likert scale

20. Can we contact you in 6 months time to review your progress in making these changes?

Yes /No

If yes, please provide your email address (where/ how?). Note: this email will not be linked to answers provided in this questionnaire (re-word).

21. What suggestions would you like to make for future peer group mentoring programs?

Open space for answer

Post program focused discussion with participants

(Prompts 1-3 Reference: Lord, J. A., Mourtzanos, E., McLaren, K., Murray, S. B., Kimmel, R. J., & Cowley, D. S. (2012). A peer mentoring group for junior clinician educators: Four years’ experience. Academic Medicine, 87(3), 378-383.)

1. Describe the degree to which you perceive the peer mentoring group contributing to your personal growth and professional development that otherwise wouldn’t have occurred without the peer mentoring group. Describe some of those added outcomes.

2. Describe the successful characteristics and functions of the peer mentoring group. How did the peer mentoring group meet and exceed its original goals?

3. Describe the drawbacks and barriers to success of the peer mentoring group. How did the peer mentoring group fail to meet its original goals?

4. What changes, if any, have you already made to your practice as a student supervisor as a result of participating in the peer group mentoring program?

5. What further changes, if any do you plan to make in your practice as a student supervisor?

6. If you were going to continue to meet, how would the program need to change to help you achieve your goals?

Page 97: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

95 A Peer Group Mentoring Framework for the Development of Student Supervisors

Page 98: Peer Group Mentoring Framework for the Development of ... · Peer Mentoring Sessions 45 Reflective Tasks to Promote Effective Learning 46 Reflective Model Details 47 Peer Group Mentoring

CO

NTA

CT

US PO Box 668 Rozelle

NSW 2039T 02 95558388F 02 98108145E [email protected] www.mhcc.org.au


Recommended