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Pega 7 Webinar Series Achieve the Highest Levels of Availability, Scalability and Performance Mark Replogle Ken Schwarz October 16, 2013
Pega 7 Webinar Series Achieve the Highest Levels of Availability, Scalability and Performance
Mark Replogle Ken Schwarz
October 16, 2013
The Power to Simplify – Pega 7 Overview Thursday, October 3rd (recorded session available for replay)
01
Pega 7 Webinar Series
02 Engage More Users through More Channels Wednesday, October 9th at 10AM ET (recorded session available for replay)
03 Achieve the Highest Levels of Availability, Scalability and Performance TODAY: Wednesday, October 16th at 10AM ET
Pega 7 “ilities” Availability Scalability & Performance Manageability
High Availability The problem with “nines”
Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC
Zero-Disruption Architecture Planned/Initiated shutdown
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Active Database Replica Database
Replication
Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC
Zero-Disruption Architecture Planned/Initiated shutdown
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Active Database Replica Database
Replication
Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC
Zero-Disruption Architecture Recover from catastrophe
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Active Database Replica Database
Replication
Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC
Zero-Disruption Architecture Recover from catastrophe
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Active Database Replica Database
Replication
Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC
Zero-Disruption Architecture Recover from catastrophe
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Active Database Replica Database
Replication
Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC Application Server PRPC
Zero-Disruption Architecture Recover from catastrophe
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Active Database Replica Database
Replication
Zero-Disruption Architecture Recover from browser crash
Zero-Disruption Architecture Recover from browser crash
Browser state is fully recovered after a crash. The user can continue
working the case(s) that were active.
Zero Disruption Architecture
o Failover is invisible to users. They are instantly migrated to a standby server and experience zero disruption.
o Perform planned system maintenance without disrupting users.
o These benefits work on premises or in the cloud.
Pega 7 “ilities” Availability Scalability & Performance Manageability
Traditional Approach Pega Live Data
Pega Live Data
© 2013, Confidential, Pegasystems Inc. 15
Simplifies the use of data in business processes
Data management clutters business process definitions.
Hard to understand. Hard to change.
Data are managed “behind the scenes” and automatically flow to the right process steps at the
right time.
Easy to understand. Easy to change.
Pega Live Data The right data, in the right places, at the right times
SYSTEMS OF RECORD AND BIG DATA
YOUR PROCESSES AND SCREENS
PEGA LIVE DATA
FETCH UPON REFERENCE INTELLIGENT CACHING BACKGROUND RETRIEVAL
© 2013, Confidential, Pegasystems Inc. 16
Pega Live Data
o The customer ID is set when the call is received
o The customer property in the case is set to automatically populate from a Pega Live Data object
o The information needed is automatically copied into the case and screen
o This can be layered, so further embedded properties for accounts, transactions, etc. are also auto-populated
Example: Load Customer info into a case management screen
© 2013, Confidential, Pegasystems Inc. 17
Pega Live Data
o The customer ID is set when the call is received
o The customer property in the case is set to automatically populate from a Pega Live Data object
o The information needed is automatically copied into the case and screen
o This can be layered, so further embedded properties for accounts, transactions, etc. are also auto-populated
Example: Load Customer info into a case management screen
© 2013, Confidential, Pegasystems Inc. 18
Pega Live Data
o The customer ID is set when the call is received
o The customer property in the case is set to automatically populate from a Pega Live Data object
o The information needed is automatically copied into the case and screen
o This can be layered, so further embedded properties for accounts, transactions, etc. are also auto-populated
Example: Load Customer info into a case management screen
© 2013, Confidential, Pegasystems Inc. 19
Turbo - Tracer
o 300% performance improvement
o Offline mode for easier analysis
Storage Size Reduction
o The size of a work object reduced by 25% on an average.
o Faster encoding of clipboard pages
o Improves access to Rules, Data and Work
o No application changes needed
Clipboard Improved Too
o Property reduced 60%
o Page reduced 40%
o Access time reduced 20%-35%
o No application changes needed
Pervasive Use of Optimized List Structures
o Light weight constructs now the default
o Most applications need no changes
XML Parsing
o 50% reduction in XML parse times
More Turbo Chargers
o Data-Transform execution speed improved 10%
o Improved throughput with concurrent compilation
o More targeted class invalidation
o Java Generation streamlined
o No application changes needed
Pega 7 “ilities” Availability Scalability & Performance Manageability
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 27
Upgrade app or PRPC without system shutdown
Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 28
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 29
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 30
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 31
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 32
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 33
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 34
Upgrade app or PRPC without system shutdown
Rules Schema New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA Application Server PRPC Application Server PEGA
Zero-Disruption Production Upgrade
© 2013, Confidential, Pegasystems Inc. 35
Upgrade app or PRPC without system shutdown
New Rules Schema
Single Sign On Single Sign On Single Sign On
Load Balancer Load Balancer
Work & Data
Security Access Manager
o Built on your application’s existing security model
o Intuitive UI provides all the information you need
o Manage all work types, flows, and flow actions used in your application
o Easily grant or deny access to features without leaving the landing page
Application
Operator
Access Group
Role
Privilege
Business Processes
Data
See Your Entire Security Model Easily
Case Types Grid shows who
can do what
Select a user type
Roles for this user type
Types of Access
Specific permissions broken out by role
Drill Down to Manage Permissions
Grant or Deny Access with a Few Clicks
Multi-Tenancy Support Reduces infrastructure costs, speeds provisioning, simplifies administration
Server 2
Application Server PRPC App Server 2
Pega Solution 2
Database 2
Application Server PRPC App Server 1
Pega Solution 1
Database 1
Server 1
Application Server PRPC App Server 3
Pega Solution 3
Database 3
Server 3
Application Server PRPC Multi-tenant App Server
Multi-tenant Database
Multi-tenant Server
Pega Solution 1 Pega Solution 2 Pega Solution 3
One Pega 7 application instance can serve multiple client organizations
New Platforms
o Cisco UCS Platform
o PostgreSQL DBMS
o VMware tc Server
Pega 7 “ilities” Availability Scalability & Performance Manageability
October 27 – 28, 2013 Hyderabad International Convention Centre Hyderabad, India Sunday 2:00pm – 10:00pm Monday 9:30am – 8:00pm
Follow Pega on Social Media
o Twitter: @Pega
https://twitter.com/pega
o LinkedIn:
http://www.linkedin.com/company/pegasystems
o Facebook
https://www.facebook.com/pegasystems
o YouTube
http://www.youtube.com/user/Pegasystems
Q&A
Build for Change®
Pega software revolutionizes how leading organizations
optimize the customer experience & automate operations
