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Pega CRM in the Cloud The world’s best process powered CRM solution available on-demand Key Challenge The market has changed forever. f Today’s customers have higher expectations, increased brand power and more choices than ever before. f Executive’s expected time to value from CRM initiatives has drastically accelerated f The volume of interactions and the associated system complexity are increasing at an unprecedented rate making the deployment and maintenance of a budget friendly on premise solution nearly impossible More than ever before, the customer experience differentiates your business and drives your bottom line. Traditional CRM solutions cannot adapt, resulting in an inconsistent, incomplete, and inefficient experience. Existing SaaS vendors limit your business agility with inflexible configuration and code that is isolated to their environment. Engaging Customers for Life Pegasystems empowers companies to positively transform the customer experience across all channels and customer touch points and attain an entirely new level of loyalty, productivity and growth. Pega’s deep CRM functionality based on Pega’s SmartBPM and exclusive Build for Change Technology moves far beyond traditional CRM and available SaaS solutions to an intent-led approach that focuses on balancing customer intentions with the strategic objectives of the company. With Pega CRM in the Cloud business users have the ultimate control to configure your optimized customer processes without the costly overhead of hardware, and technical support staff. Pega CRM, whether deployed on the cloud or on premise, is the exact same solution. Providing you the ultimate in business agility to seamlessly combine or move between environments. Your secure, scalable, reliable and accessible CRM solution is available, contact Pega and turn it on. CROSS INDUSTRY
