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Pennsylvania Council of Mediators Teleconference 3/17/15
Myers Briggs Type Indicator(MBTI) & Mediation
Overview of the Myers Briggs Personality Indicator MBTI
Conflict Handling of money Communication style
How it can be used in Mediation Self assessment Client assessment
Examination of Self Reported - discussion
Objectives
Type is about preferences; it is not about knowledge, skills, or abilities
There are no right or wrong preferences
No preferences are unhealthy or inappropriate
Type is not an excuse—we can all use every function and every attitude
You are the best judges of your own preferences
Type should empower, not limit
MBTI
SOURCE OF ENERGY
E – I Preferences
Extraversion (I)
People with a preference for Extraversion direct and receive energy from the outer world.
Extraverts are more likely to
Prefer action over reflection Talk things over in order to
understand them Prefer spoken communication Share their thoughts freely Act and respond quickly Extend themselves into the
environment Enjoy working in groups Put themselves in the foreground
Introversion (I)
People with a preference for Introversion direct and receive energy from the inner world.
Introverts are more likely to
Prefer reflection over action Think things through in order to
understand them Prefer written communication Guard their thoughts until they are
(almost) perfect Consider and think deeply Defend themselves against external
demands and intrusions Enjoy working alone or with one or
two others Stay in the background
S-N preferences
Sensing (S)
People with a preference for Sensing like to take in information in a precise and exact manner.
Sensing types are more likely to
Like hearing facts and details first Prefer the tried and true Emphasize the pragmatic Desire predictability See problems as needing specific
solutions based on past experience Focus on the practical applications
of a situation Want to know what is Value realism
Intuition (N)
People with a preference for Intuition like to take in information in an ad hoc, innovative manner.
Intuitive types are more likely to
Like hearing general concepts first Prefer the new and untried Emphasize the theoretical Desire change See problems as opportunities to
innovate based on inspiration Focus on the future possibilities
of a situation Want to know what could be Value imagination
T-F preferences
Thinking (T)
People with a preference for Thinking seek general truths and objectivity when making decisions.
Thinking types are more likely to
Seek logical clarity Question first Have an interest in data Know when logic is required Prefer things to be objective Remain detached when making a
decision, weighing the pros and cons Search for the flaws in an argument
Strive to be fair
Feeling (F)
People with a preference for Feeling seek individual and interpersonal harmony when making decisions.
Feeling types are more likely to
Seek emotional clarity Accept first Have an interest in people Know when support is required Prefer things to be personal Remain personally involved when
making a decision, weighing values Search for points of agreement in
an argument Strive to be compassionate
J-P preferences
Judging (J)
People with a preference for Judging like to come to closure and act on decisions.
Judging types are more likely to
Want things to be settled and structured
Finish tasks before the deadline Like goals and results Try to limit surprises Draw conclusions Quickly commit to plans and
decisions See routines as effective Prefer to trust the plan
Perceiving (P)
People with a preference for Perceiving like to remain open and adapt to new information.
Perceiving types are more likely to
Want things to be flexible and open
Finish tasks at the deadline Like to see what turns up Enjoy surprises Stay tentative Reserve the right to change plans
or decisions See routines as limiting Prefer to trust the process
US national representative sample
ISTJ 11.6%
ESTP 4.3%
ISTP 5.4%
ESTJ 8.7%
INFJ 1.5%
ENFP 8.1%
INFP 4.4%
ENFJ 2.5%
ISFJ 13.8%
ESFP 8.5%
ISFP 8.8%
ESFJ 12.3%
INTJ 2.1%
INTP 3.3%
ENTJ 1.8%
ENTP 3.2%
Elizabeth Hirsh, Katherine W. Hirsh, and Sandra Krebs Hirsh, MBTI® Teambuilding Program, 3rd ed. Copyright 2009 by CPP, Inc. All rights reserved. Permission is hereby granted to reproduce this document for workshop use. Duplication for any other use, including resale, is a violation of copyright law. MBTI and Introduction to Type are trademarks or registered trademarks of the MBTI Trust, Inc., in the United States and other countries.
Problem Solving/Conflict Resolution and the Four Functions
RM 4-6
A no-nonsense approach Arguments to be realistic Their pragmatism to be
acknowledged A chance to scrutinize
When dealing with conflict
STs are likely to want
A compassionate approach Points of view to be
meaningful Their uniqueness to be
respected A chance to understand
When dealing with conflict
NFs are likely to want A logical approach Arguments to be coherent Their mastery to be
recognized A chance to question
When dealing with conflict NTs are likely to want
A friendly approach Points of view to be
considerate Their kindness to be
appreciated A chance to share
When dealing with conflict
SFs are likely to want
Elizabeth Hirsh, Katherine W. Hirsh, and Sandra Krebs Hirsh, MBTI® Teambuilding Program, 3rd ed. Copyright 2009 by CPP, Inc. All rights reserved. Permission is hereby granted to reproduce this document for workshop use. Duplication for any other use, including resale, is a violation of copyright law. MBTI and Introduction to Type are trademarks or registered trademarks of the MBTI Trust, Inc., in the United States and other countries.
Stress and the Four Functions
RM 4-7
STs tend to find stressful
No meaning No creativity Insensitivity
To get unstuck: Focus on the larger
purpose
NFs tend to find stressful NTs tend to find stressful
SFs tend to find stressful
No accuracy No accountability Conjecture
To get unstuck: Focus on the facts
No practical value No personal connection AbstractionTo get unstuck: Focus on serving those
involved
No critical examination No debate Routine
To get unstuck: Focus on what’s logical
Myers-Briggs Types: ESTJ, ESFJ, ISTJ, and ISFJ These people are, by nature, very
conservative. They think ahead, make sure their future is taken care of, buy the same brands, and shop at the same stores they are careful caretaker types who often end up working in the banking system — though not the Wall Street community.
Type & Money - Protector
Myers-Briggs Types: ENTJ, ENTP, INTJ, and INTP These types will be more into longer-term investing
— they're better able to take risk with contingency plans. I could give a Planner all of the probabilities and long-term goals, but what he wants to know is exactly what he will have every day, and then he'll track that with utmost certainty.
Planners like to see themselves as competent — as smarter than the rest of the room — and they make up about 12 percent of the population.
If You're a Planner: You're great at big-picture thinking, but you can become so focused on the forest that you forget to see the trees. In other words, Planners will be living so much in the future that they miss opportunities in the here-and-now, "analysis paralysis."
Type & Money - Planner
Myers-Briggs Types: ENFJ, ENFP, INFJ, and INFP These folks take money personally — as an
extension of themselves — and how they spend it is an expression of their identity. They approach the idea of "pleasing" two different ways — pleasing themselves or pleasing others. But that it's different from planning because a planner wants to make sure that you've got shoes on your feet and a safe and comfortable environment. The Pleaser is more about the emotional, relational needs of themselves and others.
Type & Money - Pleaser
Myers-Briggs Types: ESTP, ESFP, ISTP, and ISFP Players love having the freedom to
merely react to the moment. Since they're characterized by a tendency to be compulsive, and are unlikely to think long-term, Players are often the ones at the highest financial risk.
Obviously, Players see themselves as "carefree," and comprise about 38 percent of the population.
Type & Money -Player
Part of the initial intake Initial session Permissions to share data As a framework to structure conflict
MBTI & Mediation
• How does their Function group (ST, SF, NF, or NT) define conflict?
• Where have they likely been struggling? • What method of communication could work for them
both – shared values?• What methods have they used resolve conflict? • What conflicts are there between your style and
theirs?
Use in Mediation