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Pension FreedomsTraining Programmes 2015

Introduction to DSW

Formed in 1999 and working exclusively within the financial services and insurance sectors, DSW is an innovative management and training consultancy, delivering services of outstanding quality through a core team of in house experts and our talent pool of highly skilled and motivated associates.

During each of the last three years we have delivered over 12,000 days of consultancy and training services.

We are widely considered as learning and development experts and have established mature relationships with all of the professional awarding bodies and many blue chip financial services organisations.

Of particular note is our relationship with the CII. We are proud and privileged to be a training partner of the Institute, delivering its scheduled programme of face-to-face Financial Services and General Insurance revision and training courses. Alongside this DSW authored and is subsequently delivering the CII’s Conduct Risk Programme.

Informed by our close contact with the regulatory bodies, our extensive knowledge of the current and impending regulatory framework assures you of a partner that understands the business climate in which you operate and the challenges faced in treating customers fairly.

We are aware that regulatory changes have become the norm in our industry and fully anticipate that the pace of change is likely to accelerate in the coming years.

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management & training consultants“we will know a way or create one”

DSW Pensions Freedom Programmes

Aims and objectives

The business aim of the programme is to enhance the understanding of Financial Advisers, Paraplanners and Banking Wealth Managers in the legislative changes to pensions that took place on 6 April 2015 and in particular how these will relate to their clients, and increase awareness of the practical application of the changes when providing advice.

DSW achieve this by creating role specific training interventions to suit the needs of our corporate clients. Examples of DSW solutions and CPD Programmes can be found below.

Pensions Flexibility - WebinarSuitable for - anyone involved in lead generation

Involves a shortened programme that requires the learners to watch a Pensions Flexibility Guidance Webinar that provides the key elements of pension changes allowing staff to have effective conversations with clients.

This Webinar can also form part of the pre-work for two subsequent Masterclasses outlined below;

Masterclass 1 – Pension Flexibility for Specialist Advisers - One Day Face to Face Workshop

The objective of this Masterclass is to help colleagues to gain knowledge, understanding and skills in order to achieve competence when advising clients on areas of retirement planning affected by the legislative changes. There will be a formal assessment element to confirm competence.

Masterclass 2 – Pension Flexibility for Specialist Advice Assistants and Paraplanners - Half Day Face to Face Workshop

The objective of the Masterclass is to help colleagues to gain knowledge, understanding and skills in order to provide appropriate assistance in the advice of clients on areas of retirement planning affected by the legislative changes.

By the end of the masterclass your staff will be able to:

• Understand the changes in pension legislation that take effect from 6 April 2015

• Identify issues that need to be considered when advising clients on funding for retirement, and the alternatives to pensions that can be used to accumulate funds for retirement

• Analyse the options available for clients when drawing pension benefits• Analyse the effect of retirement provision as part of clients’ overall estate

planning • Evaluate the aims and objectives of retirement planning and apply them to

clients’ individual circumstances

Possible assessment criteria for the programme:

• A 15 question Multiple Choice Knowledge Test• Completion of a short answer Case Study• Study and respond to a standard pension related case study which will be

independently marked and assessed resulting in formal feedback.

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management & training consultants“we will know a way or create one”

DSW delivers the Chartered Insurance Institute’s programme of open courses, for both Financial Services and General Insurance subjects. This includes Levels 3 - 6 exam revision courses along with non-examined training – a schedule of hundreds of events in 2015.

Also included in DSW’s CII portfolio are the 1 & 2 day revision courses for the new R08 Pensions Update Programme. Having a long-standing and trusted working relationship with the CII, DSW was commissioned to create and design the training materials and deliver the corresponding courses. Some relevant details of the course content are included below:

LEARNING OUTCOMES - R08 Pensions Update Programme

Upon completion of the one day course, delegates will be able to:

• Explain the changes to the HM Revenue and Customs (HMRC) tax regime introduced by the Taxation of Pensions Act 2014

• Explain the new legislative, reporting and compliance requirements arising from the pension reforms

• Explain new developments in pension provision• Explain the main changes in the rules for members transferring their

benefits• Explain the changes to pension income options• Explain the changes that will be made to State pension provision from

6 April 2016• Analyse the key factors that should be taken into account when

advising a client how to derive an income in retirement

The 1 day course is structured to cover key elements of the syllabus and give suggestions for effective revision and exam technique. This can be extended into a 2 day workshop which give delegates an increased opportunity to interact with the tutor and fellow students, and time to practice exam technique and gain feedback on answers.

Suitable for Financial Advisers and Paraplanners

CII R08 Pensions Update Programme

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management & training consultants“we will know a way or create one”

Pension Freedoms Programmes | Benefits

Benefits for learners Your learners will;-• be inspired and enthused by this personal

development programme• feel a genuine sense of growth, confidence

and personal achievement• increase theirlevel of job satisfaction, role

effectiveness and productivity• grow their capabilities against a tailored,

personal development plan• improve their skills in analysing clients’

pension planning requirements• increase their options in advising clients

regarding the drawing of pension benefits• meet their regulatory obligations • enjoy a programme which has academic

credibility and contributes to the overall growth of the organisation

• gain ‘structured’ CPD

Benefits for ClientsYour clients will;-• benefit from even more confident pension

discussions with knowledgeable Financial Advisers

• have an pragmatic, professional response to their pension requirements, which seeks first to understand their situation fully

• appreciate the genuine desire of your business to help to meet their pension advice needs and resolve their challenges

• receive clear guidance on the changes in available options in the pension advice process as well as the implications of continuing as is

• most importantly - know they have been treated fairly but have also taken account of recent pension changes

Benefits for your businessYour business will;-• have a highly effective Financial Advice and

Paraplanner team who understand how to fulfil their role confidently and effectively concerning Pension Flexibility

• gain opportunities for further supporting clients

• have a programme that can be used over and over again for new staff.

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“ I am delighted to say that the Pension Freedom programme achieved all the key learning objectives thus enabling our advisors to support their clients going forward “

Senior Learning Manager, UK Wealth Manager

management & training consultants“we will know a way or create one”

Quality assurance

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Subject matter experts

All DSW personnel are hand-picked subject matter expects who are characterised by having delivered excellent results whilst working on many other similar projects. Our in-house team is complemented by an extensive talent pool; the combination of our regulatory awareness together with recent, relevant experience brings the tangible benefit of sector-wide best practice. Many of our associates regularly deliver training on behalf of the CII.

With proven capability Prior to appointment, all of our team have successfully undertaken a rigorous 17 stage assessment and selection process which uncovers their skills, professional qualifications, knowledge, capabilities, behaviours and alignment to our values and beliefs. On-going quality assurance is undertaken through governance and oversight; ensuring that the standards evidenced at outset are maintained and enhanced through continuous improvement activities.

Matched to your specific needs

We fit “square pegs in square holes” and once we have established your specific needs and desired business outcomes, will exercise great care in deploying a team with the skills and experience to match your requirements; including all mandatory pre-employment screening.

And enjoyable to work with

Courteous, collaborative and always conscious of the need to complement the work undertaken by your full time team in creating successful business outcomes that make your organisation a great place to work.

Circa 700 learning and development associates available nationwide

11.8%21.1%

15.8%

9.2%

5.3%

14.5%

11.8%

2.6%

7.9%

scotland 7.9%

wales 5.3%

south west 11.8%

midlands 15.8%

london 14.5%northern

ireland 2.6%

yorkshire &

humberside 21.1%

east of

england 9.2%

northwest &

northeast 11.8%

management & training consultants“we will know a way or create one”

DSW house, Unit 3, Hayfield Business Park, Field Lane, Auckley, Doncaster, DN9 3FL

t: 01302 760 008 f: 01302 771 084 e: info@dsw.uk.net

www.dsw.uk.net

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