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People Strong Corporate Profile

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    Slide Heading

    Click to edit Master text styles

    Second level Third level

    ourt eve Fifth level

    CORPORATE PRESENTATION

    People Strong HR Services. Disclosure not permitted

    People Strong HR Services. Disclosure not permitted

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    EXECUTIVE SUMMARY

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    About PeopleStr ong Venture capital funded | Excellent Management Team | Strong network of Advisors & Investors

    40+ Clients | Marquee Client List | Well respected in HR circles

    Second level Third level

    Benefits Administration Query Mgmt Payroll Management Process Consulting Recruitment Process Outsourcing

    Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & InductionRetirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration

    ourt eve Fifth level

    Technology FocusEnd-to-end Recruitment Technology HRMS Contact Center Automated Analytics

    Payroll Processing Software ESS Online Survey Engine Customized Dashboards

    Industry VerticalsTelecom | Pharma | Manufacturing | Auto | BFSI | IT | ITES | Retail | FMCG | Media & Entertainment

    Representat ive Clients

    People Strong HR Services. Disclosure not permitted

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    INVESTORS/ADVISORS

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    Second level Third level

    Dr. Santrupt MisraDirector HR, Aditya Birla

    GroupS VaradarajanHead HR, QuatrroAquil BusraiCEO, Aquil Busrai Consulting

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    Rahul MerchantExCIO, Fannie Mae

    AAA VenturesJoe SimonCIO, Viacom

    Varun TalwarDeepak Dhawan Aadesh Goyal

    People Strong HR Services. Disclosure not permitted

    People Strong HR Services. Disclosure not permitted

    rector , t ya roupx ea , roup ea ,Tata Communications

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    Slide Heading

    OUR SERVICES

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    HRO ServicesRPO Services

    Second level Third level

    SHARED

    SERVICES Transaction

    Management and

    PAYROLL AND

    COMPLIANCE Payroll

    Processin

    PROCESS

    CONSULTING HR Process Audit

    & Benchmarkin

    RSSC

    Management of the entire

    RECRUITMENT

    Recruitment Contracts for

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    Administration On Boarding Attendance

    Management Compensation

    Statutory Compliance Administration

    Retrials and

    HR Shared Services Readiness & Process Reen ineerin

    recruitment process

    Vendor Management

    permanent hiring Exclusive

    sourcing engine and first right of refusal over

    T & D Relocation Full and Final HRMS

    HR

    Administration Payroll Helpdesk

    & Analytics PAN India

    Retention Management: Employee Exit Survey

    sourcing mix

    Recruitment Administration

    Analytics with

    sourced resumes Project

    based/annuity based contracts

    Helpdesk/Contact Center

    Survey Administration

    HR Dashboard

    Operate ManageSLA Driven

    Hiring (turn key assignment)

    Campus based hiring

    People Strong HR Services. Disclosure not permitted

    People Strong HR Services. Disclosure not permitted

    and Analytics

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    Slide HeadingINFRASTRUCTURE

    Click to edit Master text stylesPeopleStrong is located at a prominent location in Delhi NCR (Gurgaon) with a capacity of 250 seats. We have a office in Mumbai as well.

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    Total sitting capacity is 250 seats with reception

    and a loungeDedicated training infrastructure

    Board room and 7 se arate meetin rooms ourt eve

    Fifth levelMeeting Rooms Facility 1

    Separate area for calling and secure data servers etc.

    Highly structured LAN cabling with Dlink Cat6e

    Internet broad band Lease line with guaranteed uptime of 99.6%; Backup Internet broad band Lease line

    Security cameras and CCTVInbound Call Center setup with IVR, ACD, CTI Agents, Email Integration, Reporting, Voice

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    Logg ng, Wa oar s,

    Rea

    t me

    report ng

    an

    Historical reporting, Report Scheduling

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    Slide HeadingACCOLADES

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    PeopleStrong has been rated among merg ng ea ers y industry magazine HRO Today The only one chosen from India

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted 7

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    Slide HeadingPARTNERS

    Click to edit Master text styles PeopleStrong is the knowledge partner for the 2010 THE BEST

    COMPANIES TO WORK FOR Study conducted by Business Today

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    PeopleStrong has strategic alliance with Zapper Singapore(http://www.zapper.net ), Zapper is a leading HR and payroll

    outsourcing service and technology provider in APAC

    India Attrition Study, 2008 is the first of its kind nation wide studyaiming to enable organizations to better manage their employeeturnover y eve op ng pre ct ve retent on pract ces, emp oyeeexperience scores, industry wise benchmarking and employerbranding through employee affiliation

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted 8

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    Slide HeadingCOST BENEFIT RATIONALE

    Click to edit Master text stylesCompanies report 21 percent to 80percent savings by switching their HRSecond level

    Third level

    delivery mechanism to shared services

    Companies typically save 25-30% in directcosts while indirect cost savin s and ourt eve

    Fifth levelprocess predictability are additionalbenefits by switching to RPO model for

    recruitment

    Outsourcing Transactional activitiesenables HR professionals to focus onstrategic support of the organizationns ea o e ng ogge own w rou neadministrative requests

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    Slide HeadingBENEFITS

    Click to edit Master text styles Economies of ScaleSecond level

    Third level

    Best in c ass Tec no ogy

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    Quality

    Industry Best Practices Service Level Agreements

    Reliability HR Industry Experts HR Processes

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted 10

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    Slide HeadingSUCCESS STORIES SHARED SERVICE

    Click to edit Master text stylesClient Situation

    A multi billion dollar Indian conglomerates Financial services wing with presence in multiple sectors like Life Insurance, Asset Management and Distribution wanted to consolidate and standardize its HR process with improved process efficiency and com etitive cost structures.

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    The client was looking for a shared services partner with specialist domain expertise in HR and related transactional space with

    strong project

    governance

    capabilities

    managing

    multiple

    client

    HR

    teams.

    PeopleStrongs Solution

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    PeopleStrong through its Shared Services vertical offered to service the client which included Detailed Asis Understanding and Recommendations Phase using the best industry practices suiting clients needs Pre Implementation activities including ensuring Technology Readiness for the new service platform Global Rollout and ongoing engagement

    Clients primary need was to service all their locations spread across 1200 locations in India

    Managing multiple stakeholder expectations with internal HR organizations of sister companies through strong change management processes

    Challenges & Remediation

    Designed framework of Financial analysis pertaining to labor/non labor costs for direct dollar savings Dedicated em lo ee service and transaction centre.

    Technology inter operability amongst existing client systems

    Client Benefits

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    Streamlined process, with high level of dynamic orientation facilitating smooth change management. Integrated Cockpit view of all HR Transactions

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    Slide HeadingSUCCESS STORIES HR HELPDESK

    Click to edit Master text stylesA Fortune 500 MNC , world's leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services.Client Situation

    Second level Third level

    . Employees were not getting their queries resolved in time thus creating high level of dissatisfaction.

    PeopleStrongs Solution

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    , helpdesk process. Centralized the query inflow Routing queries from multiple locations to a common point and then allocating them to specific process owners and third party vendors Incorporated Industry best practice for process designing. Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure timely resolution.

    There was no tracking mechanism, once the query was forwarded to specific SPOCS and the employees were made to follow up with administrators and vendors.

    The need was to streamline the existing internal HR helpdesk activity to ensure higher employee engagement and better

    Challenges & Remediation

    Superlative SLA compliance of 100% Turned around Em lo ee SAT Scores from 53% to 88% within a s an of 6 months.

    employee relations.

    Client Benefits

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the employees with the much needed personal human touch Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.

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    Slide HeadingSUCCESS STORIES PAYROLL

    Click to edit Master text stylesThe Company is one of India's foremost private sector companies with a market capitalisation of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion. The Company is rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most ReputableCompanies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies

    Client Situation

    Second level Third level

    y Bus ness To ay. Our C ent as a vers e presence across FMCG, IT, Agr us ness etc.

    The client has done the payroll outsourcing for the first time in its history for a part of its major division in India through us.The Client was

    looking for smooth payroll processing with an accuracy of 99% along with the compliance part has to be adhered to. Also they need thecorrect calculation of statutory dues with timely filing into the respective govt.authorities.

    ourt eve Fifth levelPeopleStrong payroll management service vertical offered to service the client which included

    Streamlining the payroll input process Complete automation of Payroll Output. Correct computation of Statutory Dues

    PeopleStrongs Solution

    Multiple Ownerships of the payroll in the same division

    Due to factory payroll, the no. of working days are 26 & that is to be mapped to all there salary & statutory computation .

    Assist with multiple management reports in record time

    Challenges & Remediation

    Very Short TAT for Payroll Processing.

    Timely closure of payroll processing with an accuracy level of 99.9%

    Client Benefits

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    More accurate Statutory compliance computation

    Understanding the benefit of consolidation of Inputs

    Building trust towards payroll outsourcing as this is the first time client has outsourced there payroll of any of the division

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    Slide HeadingSUCCESS STORIES RECRUITMENT

    Click to edit Master text stylesA major Indian Multinational Engineering and Construction Conglomerate (and a global pioneer in providing Engineering Services for Oil & Gas Industry entered into a joint venture in 2004 and wanted to recruit for turnkey project based in Chennai.The positions involved were across niche engineering positions including Piping, Structurals, Process, Instrumentation etc. and

    Client Situation

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    the timelines were tight timelines which were key for the success of the joint venture.

    PeopleStrong through its Recruitment service offering

    PeopleStrongs Solution

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    SLAs were signed to ensure timeliness of the turnkey project with full guarantee from PeopleStrong More than 100 key positions were closed in 4 months as desired for efficient project schedule

    As a pure

    RPO,

    clients

    involvement

    was

    only

    in

    JD

    creation

    and

    interviewing

    with

    offer/appointment

    letters

    also

    done

    by

    PeopleStrong

    Very tight timelines with very niche skills requirement Out of India market (Middle East, South Korea and Canada) was to be tracked for candidates with Offshore experience across 200 companies Clients com ensations bein below benchmarks detailed ne otiations and innovations were re uired

    Challenges & Remediation

    Project started on schedule Clients cost expectations were matched completely Best inclass employees from outside India markets were recruited successfully.

    Client Benefits

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    Slide HeadingSUCCESS STORIES RECRUITMENT

    Click to edit Master text stylesThe Commonwealth Games in 2010 is poised to be the largest multi sport event ever to be held in India. The games will not only encourage sports in the country, but they will also leave a legacy of new and upgraded sport facilities.

    Client Situation

    Second level Third level

    The Organizing committee (OC) of Commonwealth games (CWG) had to recruit 1000 professionals for organizing the games for very diverse skill sets across functional areas like accommodation, doping control,

    hospitality etc.

    PeopleStrongs Solution

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    PeopleStrong through its Recruitment vertical Helped in defining CTQ parameters associated to the JDs Deployed technology to give a single window to all the stakeholders Recruiters mapped the market and arranged interactions in accordance to the requirements

    The main stakeholder being government and CWG being a marquee event, relationship management is the biggest challenge while adhering to strict timelines

    Delhi being

    the

    only

    location,

    large

    numbers

    of

    relocations

    to

    be

    managed:

    Temporary

    stay

    arrangements

    are

    being

    guided

    Challenges & Remediation

    Faster turn around time ensures quick realignment for the recruitment team

    Very difficult sourcing as this is first such event in India and no such similar skillset exists in India Nature of jobs being contractual, Outplacement options are being explored for each successful candidate

    Client Benefits

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    Involvement of top team including Chairman helps in building trust

    Superior visibility and control for the client as proper technology utilization ensures that all the candidates are tracked across the sub stages of recruitment cycle

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    Slide HeadingWhy PeopleStrong?

    Click to edit Master text stylesTrusted Partner Grows with youInnovative Approach

    Second level Third level

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    Experienced Fits and Fits and Best inclass Best inclass TeamExtensive

    knowledge of

    adapts to your current needsGrows with

    adapts to your current needsGrows with

    technologyEasy to

    deploy and use

    technologyEasy to

    deploy and use

    practiceProven

    expertise with

    organizationStart with a

    few services

    organizationStart with a

    few services

    Completely paperless allowing for

    Completely paperless allowing for

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    multiple

    clients and add

    more

    services laterand

    add

    more

    services latereasier

    managementeasier

    management

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    Slide HeadingPS Value Proposition

    Click to edit Master text stylesIT

    Infrastructure Cost

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    Center

    Infrastructure

    Better efficiency Year on Year Advanta e

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    Value

    FTE Pricing flexi staffing

    model

    ro uct v ty Improvement

    Fixed to Variable CostProposition

    based pricing SG&A per Employee

    35% savings in query time Savings on Hidden Costs

    Best In class process

    Experienced HRO

    Employees

    Process Arbitrage

    People Strong HR Services. Disclosure not permitted People Strong HR Services. Disclosure not permitted

    Professionals

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    Slide HeadingIN A NUTSHELL

    Click to edit Master text styles Top Indian and Multinationals as ClientsSecond level

    Third level Best in Breed Processes ourt eve

    Fifth level

    Venture Capital Funded High Quality Infrastructure

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    Slide Heading

    Click to edit Master text stylesSecond level

    Third level ourt eve

    Fifth levelDelivering Excellence in HR Outsourcing

    Corporate Office:A10, Infocity, Sector 34, Gurgaon 122001

    Contact Us:

    . Mumbai Office:Suite 206, Deep Tower, Oshiwara, Andheri West, Mumbai 400053 Tel: +9197698 00449

    People Strong HR Services Disclosure not permitted People Strong HR Services Disclosure not permitted

    http://[email protected]


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