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PeopleSoft Upgrade
Case Study
Leader in Global Communication Infrastructure Market
Snapshot
A PeopleSoft Case Study
Client / Case Background
?The client is a recognized leader in global integrated and customized communication infrastructure catering to fixed, mobile, voice , data , VPN and Multimedia services?Operator of the world’s largest seamless voice and data network,
with local support in 166 countries and territories and with Mobile phone networks in 17 countries including some of Europe’s largest economies?Winner of the prestigious 2005 World Communications Awards as
the Best International Mobile Operator and the Best New Service for Business Everywhere
Challenges / Objectives
?Development to continue in tandem with Upgrade(s)?To implement Regional Security, Person Model and Workflow
applications?To successfully migrate the 8.3 customization and Data
Conversion to the 8.9 upgraded application?To troubleshoot & fix the existing PIMS bugs and errors to deliver a
stable application?To cross-train resources in all areas pertaining to the client
HCL‘s Solution / Role
Our services in this engagement included:
? Application Upgrade (PeopleSoft-HRMS 8.3 to 8.9)?Successful PIMS upgrade from PeopleTools 8.13 to 8.46 and Application from 8.3 to 8.9?Migrating bolt-on to the upgraded environment?Maintaining existing customizations together with new 8.9 features
? Maintenance & Support of the PIMS application (PeopleSoft-HRMS 8.9?Support to the PIMS application post Go-Live?Monitoring of the PIMS application and fixing issues if any?Handling enhancement requests and meeting the client’s expectations
Results / Benefits
?Leveraging the PeopleSoft 8.9 ‘Person Model’ functionality for Employee/Non-Employee (Contingent Worker, Contractor, Person Of Interest etc.)?Faster turnaround time for issue resolution by utilizing our Onsite-
Offshore model?Substantial savings in operational cost owing to timely & quality
delivery
Sector / Industry
?Telecom
Service Areas
?Application Upgrade, Implementation & Support.; Data Conversion; Production Support for Docent Application
Application Environment
?Client-to-site VPN?PeopleSoft HRMS Applications 8.9?Oracle 9i?UNIX
Topology
?PeopleSoft HRMS 8.3, 8.9; Workforce Administration; Compensation; Recruit Workforce; Manager Self Service; Employee Self Service; North American Payroll Interfaces
Hello there. I am from HCL Technologies. We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 55,000 of us bright sparks are busy developing solutions for 500 customers in 18 countries across the world.
PeopleSoft Practice Highlights
Mature practice
?Over 35 clients?Seven years of expertise and rich experience in handling large delivery engagements.?Significant number of consultants with more than five years of PeopleSoft experience.
Relationship with PeopleSoft/ Oracle
?Certified Advantage Partner of the Oracle Partner Network Program?Oracle’s PeopleSoft Enterprise Silver Implementation / Consulting Partner
Global delivery capability Distributed offshore delivery model
?North America, Europe and Asia-Pacific ?Noida / Chennai / Bangalore
End-to-End Services Tools / Accelerators / Methodologies
?ASM, rollouts, upgrades, ?implementations and migrations.
?Project Management Tools – PM Smart, SLMT, Pulse?Upgrade Accelerators & Database Analyser Tools?Methodologies – HiMO, HUM & ASSET, Upgrade Kit
Cross-industry experience
?Banking, Insurance, Manufacturing, Pharmaceutical, Media & Publishing, Retail, Telecom, Education, Government and Utilities.
Oracle PartnerMature & Robust Practice with 7 years of Successful Delivery Track Record