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7/28/2019 Percieving Others
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Perceiving Others: Impression
Formation and Attribution
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Perceiving Others
social cognition: content and process
explicitly talking about perceiving other
people in our world
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Perceiving Others
Why is it important to understand others inour social world?
we are interdependent, social beings
getting ahead, getting along
accurate predictions
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Perceiving Others
What are other people like?
impression formation
What are other people likely to do?
attribution
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Impression Formation
How do we make initial judgments of others?
What sorts of information do we use?
Note: We often form impressions ratherquickly, sometimes without anydirectevidence.
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Impression Formation
What are the raw materials?
some questions about Austin:
How old is he?
Gender?
Marital status?
What is his favorite leisure time activity?
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Impression Formation
What are the raw materials?
some questions about Austin:
Is he intelligent?
Extraverted?
Friendly?
Dishonest?
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Impression Formation
observations
visible cues
age, gender, marital status
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Impression Formation
physical attractiveness
one of the most powerful influences on our
initial impressions of others Physical beauty is the sign of an interior beauty,
a spiritual and moral beauty.
Johann Schiller
what-is-beautiful-is-good stereotype (Dion,Berscheid, & Walster, 1972)
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Impression Formation
physical attractiveness
rate the ability of alleged VPs based on photos
2 (attractiveness) X 2 (gender)
ratings of ability
(Heilman & Stropek, 1985)
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Impression Formation
physical attractiveness
rate the ability of alleged VPs based on photos
2 (attractiveness) X 2 (gender)
ratings of ability
moreattractive man = higher in ability
lessattractive woman = higher in ability
(Heilman & Stropek, 1985)
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Impression Formation
physical attractiveness
moreattractive man = higher in ability
lessattractive woman = higher in ability Why?
(Heilman & Stropek, 1985)
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Impression Formation
physical attractiveness
moreattractive man = higher in ability
lessattractive woman = higher in ability women more likely to get ahead based on appearance,
less likely to occur that way for men
(Heilman & Stropek, 1985)
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Impression Formation
physical attractiveness
physical appearance (e.g., height, beauty) exerts a
powerful influence on our impressions of others
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Impression Formation
implicit personality theories
what characteristics go together
If you said friendly, did you notsay dishonest?
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Impression Formation
implicit personality theories
once we make assumptions based on one trait
(e.g., friendly), we use our IPT to drawconclusions about other traits (e.g., honest)
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Impression Formation
implicit personality theories
some traits more central, thus more descriptive
e.g., hostile vs. tidy
central traits more powerful when formingimpressions
e.g., Kelleys warm/cold variables
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Impression Formation
stereotypes
intelligent?
leisure time activities?
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Problems with Impression
Formation reliance on schemas and heuristics can be
problematic
over-reliance on first impressions
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Problems with Impression
Formation reliance on schemas and heuristics can be
problematic
over-reliance on first impressions
actor/observer differences
focus on dispositional, not situational, cues
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Problems with Impression
Formation reliance on schemas and heuristics can be
problematic
over-reliance on first impressions
actor/observer differences
expectancies can influence behaviors
e.g., Word, Zanna, & Cooper (1974)
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Problems with Impression
Formation expectancies can influence behaviors
What is the non-verbal behavior of whites when
they interact with African-Americans?hypothesis: attitudes influence non-verbal
behavior
immediacy behaviors: orient ourselves closer,maintain eye contact, and lean forward whileinteracting
(Word, Zanna, & Cooper, 1974)
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Problems with Impression
Formation expectancies can influence behaviors
white male participants: interviews with another
white male or an African-American maletold they were to select a teammate for a
subsequent, competitive task
(Word, Zanna, & Cooper, 1974)
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Problems with Impression
Formation expectancies can influence behaviors
when interviewing an African-American:
sat further away shorter interviews
more speech errors
fewer immediacy behaviors
(Word, Zanna, & Cooper, 1974)
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Problems with Impression
Formation expectancies can influence behaviors
when treated with fewer immediacy behaviors
(i.e., like the African-Americans), they were rated: less competent
less composed
liked less
also, they liked the interviewer less
(Word, Zanna, & Cooper, 1974)
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Perceiver Target Person
1. tentative expectation
(e.g., friendly)
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Perceiver Target Person
1. tentative expectation
(e.g., friendly) 2. ambiguous behavior(could be friendly)
3. expectation strengthenedbyperceptual confirmation
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Perceiver Target Person
1. tentative expectation
(e.g., friendly) 2. ambiguous behavior(could be friendly)
3. expectation strengthenedbyperceptual confirmation
4. biased hypothesis testing(e.g., warm, friendly overtures)
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Perceiver Target Person
1. tentative expectation
(e.g., friendly) 2. ambiguous behavior(could be friendly)
3. expectation strengthenedbyperceptual confirmation
4. biased hypothesis testing(e.g., warm, friendly overtures)
5. expectation-
consistent response
confirmation bias
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Perceiver Target Person
1. tentative expectation
(e.g., friendly) 2. ambiguous behavior(could be friendly)
3. expectation strengthenedbyperceptual confirmation
4. biased hypothesis testing(e.g., warm, friendly overtures)
5. expectation-
consistent response
6. expectation furtherstrengthened bybehavioralconfirmation(fundamental
attribution error)
confirmation bias
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Perceiver Target Person
1. tentative expectation
(e.g., friendly) 2. ambiguous behavior(could be friendly)
3. expectation strengthenedbyperceptual confirmation
4. biased hypothesis testing(e.g., warm, friendly overtures)
5. expectation-
consistent response
6. expectation furtherstrengthened bybehavioralconfirmation(fundamental
attribution error)
7. self-concept change?
confirmation bias
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Overall Evaluations
we rely on different types of information
e.g., physical appearance, verbal and nonverbal
behavior, implicit personality theories
How do we organize the information into an
overall evaluation of the person?
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Overall Evaluations
two schools of thought
cognitive algebra
evaluate first, then integrate based on weights assigned to individual traits
e.g., practical (.25) + mean (.75)
bottom-up process
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Overall Evaluations
two schools of thought
holistic impressions (Gestalt)
integrate first, then evaluate the person e.g., implicit personality theories
top-down process
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Nonverbal Behavior
A World of Gestures
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Attribution
What are people like?
impression formation
What are people likely to do?attribution
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Attribution
attribution theory: a group of theories thatdescribe how people explain the causes of
behaviorWhy do people behave the way that they do?
What are they likely to do in the future?
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Attribution
types of attributions
personal attributions -- internal
situational attributions -- external
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Two Theories of Attribution
correspondence inference theory(Jones & Davis,1965)
Kelleys covariation model (Kelley, 1972)
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Two Theories of Attribution
correspondence inference theory
we are best able to make inferences about a
persons underlying disposition (e.g., trait,attitude, intent) when actions are freely chosenand unexpected
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Two Theories of Attribution
correspondence inference theory
1. Is the behavior freely chosen?
2. Is the behavior expected?3. What are the intended effects?
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Two Theories of Attribution
correspondence inference theory
trivial
ambiguityintended
effects
freely chosen
expectedness
high low
high
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Two Theories of Attribution
correspondence inference theory
trivial
ambiguity
intriguing
ambiguityintended
effects
freely chosen
expectedness
high low
high
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Two Theories of Attribution
correspondence inference theory
trivial
ambiguity
intriguing
ambiguity
trivial clarity
intended
effects
freely chosen
expectedness
high low
high
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Two Theories of Attribution
correspondence inference theory
trivial
ambiguity
intriguing
ambiguity
trivial claritycorrespondent
inference
only here that
behavior should betaken at face value
intended
effects
freely chosen
expectedness
high low
high
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Two Theories of Attribution
Kelleys covariation model
start with a behavior
your friend recommends a moviefigure out the reason for the behavior
Is it something about the movie?
Is it something about your friend?
Is it something unpredictable?
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Two Theories of Attribution
Kelleys covariation model
gather information
Do other people recommend the movie? Does your friend still recommend the movie when
you ask a week later?
Does your friend recommend all movies?
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Two Theories of Attribution
Kelleys covariation model
three types of information:
CONSENSUS Do other people react/behave the same way?
Do other people recommend the movie?
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Two Theories of Attribution
Kelleys covariation model
three types of information:
CONSISTENCY Is the persons reaction/behavior the same over time?
Does your friend still recommend the movie whenyou ask a week later?
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Two Theories of Attribution
Kelleys covariation model
three types of information:
DISTINCTIVENESS Does the other person react/behave the same waywith other stimuli?
Does your friend recommend all movies?
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Two Theories of Attribution
Kelleys covariation model
Is it something about the movie (i.e., external)?
high consensus: other people recommend high consistency: recommendation holds over time
high distinctiveness: doesnt recommend all movies
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Two Theories of Attribution
Kelleys covariation model
Is it something about your friend (i.e., internal)?
low consensus: only your friend recommends it high consistency: recommendation holds over time
low distinctiveness: recommends all movies
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Two Theories of Attribution
Kelleys covariation model
What if consistency is low?
attribution that something unusual is going on
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Problems with Attribution
fundamental attribution errorIs Alex Trebek intelligent? Why?
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Problems with Attribution
fundamental attribution errorstaged a quiz show
questioner, contestant, or spectatorquestioner: write 10 challenging questions
e.g., Which team won the Stanley Cup in 1968? Whowas the first governor of Idaho?
(Ross, Amabile, & Steinmetz, 1977)
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Problems with Attribution
fundamental attribution errorstaged a quiz show
questioner, contestant, or spectatorcontestants: attempted to answer the questions
about 40% correctly
(Ross, Amabile, & Steinmetz, 1977)
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Problems with Attribution
fundamental attribution errorstaged a quiz show
questioner, contestant, or spectatorall participants: ratings of contestants and
questioners general knowledge on a scale of 0-100
(Ross, Amabile, & Steinmetz, 1977)
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Problems with Attribution
fundamental attribution errorstaged a quiz show
questioner, contestant, or spectatorspectators: rated the questioners above average and
contestants below average in general knowledge
even contestants rated themselves lower than the
questioners
(Ross, Amabile, & Steinmetz, 1977)
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Problems with Attribution
fundamental attribution errormay not be universal (Morris & Peng, 1994)
explanation for mass murders
American newspapers vs. Chinese newspapers
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Problems with Attribution
actor/observer effectan extension of the FAE
others behavior: dispositional attributionsown behavior: situational attributions
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Problems with Attribution
self-serving biaseslocate the causality of the behavior in the place
that most benefits us
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Problems with Attribution
These players playedgreat all year, their bestin the big games and
they deserve it, theyreally deserve it. Bill Belichick, coach
New England Patriots
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Problems with Attribution
Theyre an elite team.We played sloppy, butthey made us play
sloppy at times.Terrell Owens, wide
receiver PhiladelphiaEagles
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Problems with Attribution
self-serving biasesbasking-in-reflected-glory (BIRG): increasing
our self-esteem by associating with others whoare successful
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Problems with Attribution
self-serving biasesbasking-in-reflected-glory (BIRG)
cut-off-reflected-failure (CORF): maintainingour self-esteem by cutting off or denying ourassociation with others who have failed
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Problems with Attribution
self-serving biasesbasking-in-reflected-glory (BIRG)
cut-off-reflected-failure (CORF) Cialdini et al. Study 1: number of students who wore school
paraphernalia (e.g., sweatshirts) after football games
Study 2: called students after football games to askwhat they remembered about the game
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Next Time
the social self: how the self-concept isinfluenced by our social world