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Percieving Others

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    Perceiving Others: Impression

    Formation and Attribution

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    Perceiving Others

    social cognition: content and process

    explicitly talking about perceiving other

    people in our world

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    Perceiving Others

    Why is it important to understand others inour social world?

    we are interdependent, social beings

    getting ahead, getting along

    accurate predictions

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    Perceiving Others

    What are other people like?

    impression formation

    What are other people likely to do?

    attribution

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    Impression Formation

    How do we make initial judgments of others?

    What sorts of information do we use?

    Note: We often form impressions ratherquickly, sometimes without anydirectevidence.

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    Impression Formation

    What are the raw materials?

    some questions about Austin:

    How old is he?

    Gender?

    Marital status?

    What is his favorite leisure time activity?

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    Impression Formation

    What are the raw materials?

    some questions about Austin:

    Is he intelligent?

    Extraverted?

    Friendly?

    Dishonest?

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    Impression Formation

    observations

    visible cues

    age, gender, marital status

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    Impression Formation

    physical attractiveness

    one of the most powerful influences on our

    initial impressions of others Physical beauty is the sign of an interior beauty,

    a spiritual and moral beauty.

    Johann Schiller

    what-is-beautiful-is-good stereotype (Dion,Berscheid, & Walster, 1972)

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    Impression Formation

    physical attractiveness

    rate the ability of alleged VPs based on photos

    2 (attractiveness) X 2 (gender)

    ratings of ability

    (Heilman & Stropek, 1985)

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    Impression Formation

    physical attractiveness

    rate the ability of alleged VPs based on photos

    2 (attractiveness) X 2 (gender)

    ratings of ability

    moreattractive man = higher in ability

    lessattractive woman = higher in ability

    (Heilman & Stropek, 1985)

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    Impression Formation

    physical attractiveness

    moreattractive man = higher in ability

    lessattractive woman = higher in ability Why?

    (Heilman & Stropek, 1985)

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    Impression Formation

    physical attractiveness

    moreattractive man = higher in ability

    lessattractive woman = higher in ability women more likely to get ahead based on appearance,

    less likely to occur that way for men

    (Heilman & Stropek, 1985)

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    Impression Formation

    physical attractiveness

    physical appearance (e.g., height, beauty) exerts a

    powerful influence on our impressions of others

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    Impression Formation

    implicit personality theories

    what characteristics go together

    If you said friendly, did you notsay dishonest?

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    Impression Formation

    implicit personality theories

    once we make assumptions based on one trait

    (e.g., friendly), we use our IPT to drawconclusions about other traits (e.g., honest)

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    Impression Formation

    implicit personality theories

    some traits more central, thus more descriptive

    e.g., hostile vs. tidy

    central traits more powerful when formingimpressions

    e.g., Kelleys warm/cold variables

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    Impression Formation

    stereotypes

    intelligent?

    leisure time activities?

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    Problems with Impression

    Formation reliance on schemas and heuristics can be

    problematic

    over-reliance on first impressions

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    Problems with Impression

    Formation reliance on schemas and heuristics can be

    problematic

    over-reliance on first impressions

    actor/observer differences

    focus on dispositional, not situational, cues

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    Problems with Impression

    Formation reliance on schemas and heuristics can be

    problematic

    over-reliance on first impressions

    actor/observer differences

    expectancies can influence behaviors

    e.g., Word, Zanna, & Cooper (1974)

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    Problems with Impression

    Formation expectancies can influence behaviors

    What is the non-verbal behavior of whites when

    they interact with African-Americans?hypothesis: attitudes influence non-verbal

    behavior

    immediacy behaviors: orient ourselves closer,maintain eye contact, and lean forward whileinteracting

    (Word, Zanna, & Cooper, 1974)

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    Problems with Impression

    Formation expectancies can influence behaviors

    white male participants: interviews with another

    white male or an African-American maletold they were to select a teammate for a

    subsequent, competitive task

    (Word, Zanna, & Cooper, 1974)

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    Problems with Impression

    Formation expectancies can influence behaviors

    when interviewing an African-American:

    sat further away shorter interviews

    more speech errors

    fewer immediacy behaviors

    (Word, Zanna, & Cooper, 1974)

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    Problems with Impression

    Formation expectancies can influence behaviors

    when treated with fewer immediacy behaviors

    (i.e., like the African-Americans), they were rated: less competent

    less composed

    liked less

    also, they liked the interviewer less

    (Word, Zanna, & Cooper, 1974)

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    Perceiver Target Person

    1. tentative expectation

    (e.g., friendly)

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    Perceiver Target Person

    1. tentative expectation

    (e.g., friendly) 2. ambiguous behavior(could be friendly)

    3. expectation strengthenedbyperceptual confirmation

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    Perceiver Target Person

    1. tentative expectation

    (e.g., friendly) 2. ambiguous behavior(could be friendly)

    3. expectation strengthenedbyperceptual confirmation

    4. biased hypothesis testing(e.g., warm, friendly overtures)

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    Perceiver Target Person

    1. tentative expectation

    (e.g., friendly) 2. ambiguous behavior(could be friendly)

    3. expectation strengthenedbyperceptual confirmation

    4. biased hypothesis testing(e.g., warm, friendly overtures)

    5. expectation-

    consistent response

    confirmation bias

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    Perceiver Target Person

    1. tentative expectation

    (e.g., friendly) 2. ambiguous behavior(could be friendly)

    3. expectation strengthenedbyperceptual confirmation

    4. biased hypothesis testing(e.g., warm, friendly overtures)

    5. expectation-

    consistent response

    6. expectation furtherstrengthened bybehavioralconfirmation(fundamental

    attribution error)

    confirmation bias

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    Perceiver Target Person

    1. tentative expectation

    (e.g., friendly) 2. ambiguous behavior(could be friendly)

    3. expectation strengthenedbyperceptual confirmation

    4. biased hypothesis testing(e.g., warm, friendly overtures)

    5. expectation-

    consistent response

    6. expectation furtherstrengthened bybehavioralconfirmation(fundamental

    attribution error)

    7. self-concept change?

    confirmation bias

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    Overall Evaluations

    we rely on different types of information

    e.g., physical appearance, verbal and nonverbal

    behavior, implicit personality theories

    How do we organize the information into an

    overall evaluation of the person?

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    Overall Evaluations

    two schools of thought

    cognitive algebra

    evaluate first, then integrate based on weights assigned to individual traits

    e.g., practical (.25) + mean (.75)

    bottom-up process

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    Overall Evaluations

    two schools of thought

    holistic impressions (Gestalt)

    integrate first, then evaluate the person e.g., implicit personality theories

    top-down process

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    Nonverbal Behavior

    A World of Gestures

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    Attribution

    What are people like?

    impression formation

    What are people likely to do?attribution

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    Attribution

    attribution theory: a group of theories thatdescribe how people explain the causes of

    behaviorWhy do people behave the way that they do?

    What are they likely to do in the future?

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    Attribution

    types of attributions

    personal attributions -- internal

    situational attributions -- external

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    Two Theories of Attribution

    correspondence inference theory(Jones & Davis,1965)

    Kelleys covariation model (Kelley, 1972)

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    Two Theories of Attribution

    correspondence inference theory

    we are best able to make inferences about a

    persons underlying disposition (e.g., trait,attitude, intent) when actions are freely chosenand unexpected

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    Two Theories of Attribution

    correspondence inference theory

    1. Is the behavior freely chosen?

    2. Is the behavior expected?3. What are the intended effects?

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    Two Theories of Attribution

    correspondence inference theory

    trivial

    ambiguityintended

    effects

    freely chosen

    expectedness

    high low

    high

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    Two Theories of Attribution

    correspondence inference theory

    trivial

    ambiguity

    intriguing

    ambiguityintended

    effects

    freely chosen

    expectedness

    high low

    high

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    Two Theories of Attribution

    correspondence inference theory

    trivial

    ambiguity

    intriguing

    ambiguity

    trivial clarity

    intended

    effects

    freely chosen

    expectedness

    high low

    high

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    Two Theories of Attribution

    correspondence inference theory

    trivial

    ambiguity

    intriguing

    ambiguity

    trivial claritycorrespondent

    inference

    only here that

    behavior should betaken at face value

    intended

    effects

    freely chosen

    expectedness

    high low

    high

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    Two Theories of Attribution

    Kelleys covariation model

    start with a behavior

    your friend recommends a moviefigure out the reason for the behavior

    Is it something about the movie?

    Is it something about your friend?

    Is it something unpredictable?

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    Two Theories of Attribution

    Kelleys covariation model

    gather information

    Do other people recommend the movie? Does your friend still recommend the movie when

    you ask a week later?

    Does your friend recommend all movies?

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    Two Theories of Attribution

    Kelleys covariation model

    three types of information:

    CONSENSUS Do other people react/behave the same way?

    Do other people recommend the movie?

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    Two Theories of Attribution

    Kelleys covariation model

    three types of information:

    CONSISTENCY Is the persons reaction/behavior the same over time?

    Does your friend still recommend the movie whenyou ask a week later?

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    Two Theories of Attribution

    Kelleys covariation model

    three types of information:

    DISTINCTIVENESS Does the other person react/behave the same waywith other stimuli?

    Does your friend recommend all movies?

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    Two Theories of Attribution

    Kelleys covariation model

    Is it something about the movie (i.e., external)?

    high consensus: other people recommend high consistency: recommendation holds over time

    high distinctiveness: doesnt recommend all movies

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    Two Theories of Attribution

    Kelleys covariation model

    Is it something about your friend (i.e., internal)?

    low consensus: only your friend recommends it high consistency: recommendation holds over time

    low distinctiveness: recommends all movies

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    Two Theories of Attribution

    Kelleys covariation model

    What if consistency is low?

    attribution that something unusual is going on

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    Problems with Attribution

    fundamental attribution errorIs Alex Trebek intelligent? Why?

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    Problems with Attribution

    fundamental attribution errorstaged a quiz show

    questioner, contestant, or spectatorquestioner: write 10 challenging questions

    e.g., Which team won the Stanley Cup in 1968? Whowas the first governor of Idaho?

    (Ross, Amabile, & Steinmetz, 1977)

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    Problems with Attribution

    fundamental attribution errorstaged a quiz show

    questioner, contestant, or spectatorcontestants: attempted to answer the questions

    about 40% correctly

    (Ross, Amabile, & Steinmetz, 1977)

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    Problems with Attribution

    fundamental attribution errorstaged a quiz show

    questioner, contestant, or spectatorall participants: ratings of contestants and

    questioners general knowledge on a scale of 0-100

    (Ross, Amabile, & Steinmetz, 1977)

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    Problems with Attribution

    fundamental attribution errorstaged a quiz show

    questioner, contestant, or spectatorspectators: rated the questioners above average and

    contestants below average in general knowledge

    even contestants rated themselves lower than the

    questioners

    (Ross, Amabile, & Steinmetz, 1977)

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    Problems with Attribution

    fundamental attribution errormay not be universal (Morris & Peng, 1994)

    explanation for mass murders

    American newspapers vs. Chinese newspapers

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    Problems with Attribution

    actor/observer effectan extension of the FAE

    others behavior: dispositional attributionsown behavior: situational attributions

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    Problems with Attribution

    self-serving biaseslocate the causality of the behavior in the place

    that most benefits us

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    Problems with Attribution

    These players playedgreat all year, their bestin the big games and

    they deserve it, theyreally deserve it. Bill Belichick, coach

    New England Patriots

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    Problems with Attribution

    Theyre an elite team.We played sloppy, butthey made us play

    sloppy at times.Terrell Owens, wide

    receiver PhiladelphiaEagles

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    Problems with Attribution

    self-serving biasesbasking-in-reflected-glory (BIRG): increasing

    our self-esteem by associating with others whoare successful

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    Problems with Attribution

    self-serving biasesbasking-in-reflected-glory (BIRG)

    cut-off-reflected-failure (CORF): maintainingour self-esteem by cutting off or denying ourassociation with others who have failed

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    Problems with Attribution

    self-serving biasesbasking-in-reflected-glory (BIRG)

    cut-off-reflected-failure (CORF) Cialdini et al. Study 1: number of students who wore school

    paraphernalia (e.g., sweatshirts) after football games

    Study 2: called students after football games to askwhat they remembered about the game

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    Next Time

    the social self: how the self-concept isinfluenced by our social world


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