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Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler &...

Date post: 06-Jul-2015
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Faced with an increasingly complex digital eco-system, many advertisers and agencies are moving towards specialist digital partnership management platforms. Advancements in technology have facilitated effective management of complex partner relationships - be it traditional affiliates or tracking, reporting and attributing through the full omni-channel landscape. Nick Morris, Head of Technology at Tradedoubler, will look at how advertisers, agencies and publishers are using technology to develop their partner relationships. Omnicom Affiliates will present an agency perspective of using Tradedoubler’s partner management platform.
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1 The power of private networks in next generation performance marketing
Transcript
Page 1: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

1

The power of private networks in next

generation performance marketing

Page 2: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Contents

Page 3: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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1 Introduction

Page 4: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Leading into technology and private networks

• Consumers have never been more connected

• They look for convenience, relevance and engagement

• They don’t see the boundaries between channels and

devices that advertisers do

• Digital marketing helps brands and agencies reach

these consumers

• Need to make the most of every opportunity for insight

and connection

Page 5: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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The digital marketing ecosystem has many layers

Consumers

Online user that access internet from multiple devices:

1. Desktop

2. Mobile phone

3. Tablet

Advertisers

Companies with objective to build brand or to achieve specific consumer action, e.g. click, registration, sales

Ad-tech

Technology companies that works to enable and improve efficiency/effectiveness in online advertising:

1. Tracking: Create transparency around consumer online actions/behaviors

2. Tag management: Technology to tag consumers online actions in order to enable tracking

3. Attribution: Technology to analyze publishers contribution to the consumer journey

4. RTB: Platform for efficient/automated/real-time inventory trading

5. DSP / SSP: Technology platform integrating demand and supply side in automated trading platform (RTB)

6. Affiliate: E2E technology platform for facilitating affiliate marketing, including tracking, payments, reporting, ad-serving

etc.

7. Search / PPC optimization: Platform for optimizing keyword bidding on search sites

8. Ad-serving: Technology for efficient delivery of only advertisement to publisher sites

9. Reporting/analytics/data management: Technology to facilitate process of analyze marketing efficiency, e.g. ROI

10. Re-targeting: Technology to enable automated retargeting process

Publisher networks

Group of publishers bundled in relevant structures

1. Ad exchange: Publisher/group of publisher offering audience, e.g. FBX

2. Ad network: Group of publishers offering inventory/bundle of inventory

Publishers

Key channel for serving online ads in different formats, e.g. text, images, flash, video, towards consumer

1. Metasearch/comparison/voucher/loyalty: Sites that allow consumer to compare/search different offerings

2. Vertical: Content sites focused on certain specific domain, e.g. news, fashion, photography, video etc.

3. Email: Direct emailing to consumers

4. Apps: Mobile apps, e.g. iOS, Android etc.

5. Search: Online search, e.g. Google, Bing etc.

6. Social media: E.g. Facebook, Linkedin, Twitter etc.

Agencies

Companies with objective to build brand or to achieve consumer action on behalf of an advertiser

Page 6: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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…and many players

Audience targeting/re-targeting

Trading desks

Agency trading desks

Demand slide platforms

Ad exchanges

Ad networks

Data exchanges

Veri cation & privacy

Veri cation & privacy

Delivery systems, tools & analytics

Delivery systems, tools & analytics

SSP & private Ad exchanges

Sales house Agencies

Data management platforms

Data suppliers

Page 7: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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What does this mean for those at the coalface

of performance marketing?

• You are part of much bigger picture

• You need to focus on the technology and relationships

that add most value

• Then use that as the spring board for innovation across

the landscape

Page 8: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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The journey of performance marketing so far

Once upon a time…

• Brands handled all their sales in-house

• Then the internet arrived. Suddenly brands and their

advertising agencies could broadcast offers to

everyone, everywhere, using an external network of

online publishers

• ‘Spray and Pray’ affiliate marketing had arrived

Page 9: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Over time, it has become clear that for many brands a small

number of publishers deliver most of the sales

• Publishers who can be supported and engaged in-house.

Become genuine partners. Receive real-time, tailored

advertising content. Generate even more sales

• But that might mean losing the technology platform,

extensive publisher network and expertise provided by

external partners

• Or having to take on the mid and long tail publishers too

Page 10: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Tradedoubler’s flexible technology platform

• We’ve been building enterprise tracking

platforms for 15 years

• Our technology supports both private and public

publisher networks

• We empower clients to:

– Run a private publisher network and with

their own real-time programmes for top

partners

– Run complementary, managed programmes

across our mid and long tail publisher

network

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The best of both worlds

Using the same flexible, high performance

technology platform and account management

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Tradedoubler technology for private networks

Core functionality

Provides all the tools for

implementing, managing

and evolving successful

private networks:

• Administration

interface

• Tracking and reporting

• De-duplication

• Ad-serving (Advanced

Targeting)

• Publisher Payments

Optional functionality

Incremental areas of specialist and channel-specific functionality to add as and when required

• White labelled interface

• User journey analysis• Open API• Voucher Tracking• Product Level Tracking• Container Tag• Call tracking• App tracking

Page 13: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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In short, Tradedoubler technology enables you to

• Follow every single step of the customer journey –

we track every click and sale

• Remove the burden and resource drain of publisher

payment processing

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In short, Tradedoubler technology enables you to

• Rapidly introduce new functionality

• With APIs that let you push content, vouchers or product updates

directly from your CRM or product database

• Maintain brand profile with customised user interface

Page 15: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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With the technology and admin taken care of, clients are free to

focus on adding in new partners, new traffic streams, new offers

and new ways to entice consumers

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2 Omnicom

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So how does it work in practice?

Introducing Omnicom Affiliates

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Omnicom Affiliates manages performance marketing activity

for 25 of its clients

Three years ago we started looking for a trusted technology

platform on which to build our own private network

Page 19: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Omnicom Affiliates manages performance marketing

activity for 25 of its clients

We wanted to:

• Establish direct relationships with top publishers on

behalf of clients

• Boost the role of performance marketing in

integrated campaigns

• Secure competitive advantage

• Have access to a powerful public network when we

needed it

Page 20: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Why create a private network?

• Own the supply chain

• Own the relationships

• Cost savings

• Brand control

• Flexibility

• Speed

Page 21: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Why Tradedoubler?

• Proven and trusted tracking technology

• Fully white-labelled affiliate interfaces and sign-up forms

• Automated affiliate payments

• Local support and full access to our dedicated technical support teams

• Access to the same functionality/technology as other affiliate networks

Page 22: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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What did we do?

• Tradedoubler provided us with all the tools we needed

to build our platform

• They worked with us to ensure a smooth transition to

the new network – for both clients and publishers

• They provided a white-label user interface so we could

maintain a strong brand profile

Page 23: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Omnicom Publisher Interface

Page 24: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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The outcome

• Established private affiliate network since 2007

• Network of 1,500 publishers

• Makes use of public networks when required to reach a

long tail of publishers and Internationally

• Team of 11 full time staff managing 25 clients providing

affiliate and lead generation services

• Shortlisted for PerfomanceIn awards in 2013 and 2014.

• Highly commended for:

– Best use of Performance Marketing as part of a multi-

channel campaign

• Shortlisted for:

– Publisher’s choice of network

• Best Agency-led Performance Marketing Campaign

Page 25: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Success factors – top tips

• Collaborate closely at every stage

Tradedoubler provides on-going support, helps to set up

new Omnicom clients on the private network and suggests

tracking approaches for different programmes

Page 26: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Success factors – top tips

• Keep trying new things

Omnicom and Tradedoubler are trialling innovative functionality

including voucher-code and in-app tracking

Page 27: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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Success factors – top tips

• Don’t underestimate the importance of publisher credibility

What your publishers think of your network and the quality of

service is as important as what your clients think

Page 28: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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3 Conclusion

Page 29: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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A quick look at the future

• Complexity in digital marketing will increase – but so

will opportunities for integrating and managing multiple

digital marketing platforms

• Tomorrow will see a truly unified approach to tracking,

reporting, and attributing sales and interactions

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A quick look at the future

• The volume, variety and destination of data will

increase – but so will the technology that can harness

all this data

• Tomorrow will see data-driven insights enabling precise

targeting and delivering smarter results

Page 31: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group

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A quick look at the future

• Performance marketing technology will be at

the heart of this

• Watch this space


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