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^ , ^ - - ' .Ay PERSONALITY CHARACTERISTICS OF EFFECTIVE AND INEFFECTIVE REHABILITATION COUNSELORS by JOHN RAMIREZ, B.A. A THESIS IN PSYCHOLOGY Submitted to the Graduate Faculty of Texas Technological College in Partial Fulfillment of the Requirements for the Degree of MASTER OF ARTS Approved r^ay, 1969
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Page 1: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

^ , ^ - - ' .Ay

PERSONALITY CHARACTERISTICS OF EFFECTIVE

AND INEFFECTIVE REHABILITATION COUNSELORS

by

JOHN RAMIREZ, B.A.

A THESIS

IN

PSYCHOLOGY

Submitted to the Graduate Faculty of Texas Technological College in Partial Fulfillment of

the Requirements for the Degree of

MASTER OF ARTS

Approved

r ay, 1969

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(£> <®

T3 1969 '^Jo. I 14-

^ ACKNOWLEDGMENTS

The writer wishes to express his appreciation

to Dr. Beatrix Cobb for her direction and support In

the completion of this thesis. Appreciation is also

expressed to Dr. Dennis C. Cogan and Dr. Charles R.

Jones for their advice and suggestions.

I would like to convey my thanks to Mr. Jack

Thurman for obtaining the cooperation of the Supervisors

and Rehabilitation Counselors, without whose participa­

tion this study would not have been accomplished.

Finally, I wish to express my deepest apprecia­

tion to my friends and colleagues for their encourage­

ment, and to my typist, Mrs. Barbara Darnall, for her

assistance in proofreading this thesis.

J.R.

ii

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TABLE OF CONTENTS

Page

ACKNOWLEDGMENTS 11

LIST OF TABLES v

Chapter

I. INTRODUCTION 1

Review of the Literature 3 Personality Characteristics of Counse­

lors 3 Personality Characteristics of Effec­

tive and Ineffective Counselors . . . . 9 Evaluation Procedures for Determining

Effective and Ineffective Counselors . 13 Critique of the Literature 16 Rationale for the Study 17

Ratings 18 Comprehensive Personality Evaluation . . 18

II. METHOD 19

Subjects 19 Instruments 21

SVIB 21 16 PF 23 " RDS 23

Procedure 2^ Statistical Analysis 25 Statement of Hypotheses 25

III. RESULTS AND INTERPRETATIONS 2?

IV. DISCUSSION 31

V. SUMMARY AND RECOMMENDATIONS 38

Limitations of the Study 39 Implications for Further Research Ao

LIST OF REFERENCES 4l

ill

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Page

APPENDIX A: LETTER SENT TO COUNSELORS ^4

APPENDIX B: QUESTIONNAIRE SENT TO SUPERVISORS. . . 45

APPENDIX C: PREDICTOR VARIABLES 46

iv

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LIST OP TABLES

Table Page

1. Analysis of Supervisor Rating Scale Scores Comparing ME and LE Rehabilitation Coun­selors 20

2. Demographic Information for the Total Sample, High, and Low Rated Groups 22

3. Analysis of l6 PF, RDS, and Supervisor Rating Scale Scores Comparing ME and LE Rehabili­tation Counselors 28

4. Analysis of SVIB Scores Comparing ME and LE Rehabilitation Counselors 30

Page 6: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

CHAPTER I

INTRODUCTION

The selection of rehabilitation counselors who

perform effectively is important not only to training

institutions but also to rehabilitation agencies who will

engage their services and to the potential ineffective

counselor who may be saved the expense of time and money

necessary to become a rehabilitation counselor. The

problem of selecting rehabilitation counseling trainees

who can become successful in this field has increased

within the past few years. The demand for more and more

capable counselors in the various areas has placed addi­

tional pressure on the academic institutions and state-

federal agencies. Ability to make proper selection is

highly dependent upon the knowledge of personality char­

acteristics of successful rehabilitation counselors.

In considering better methods of selecting poten­

tial rehabilitation counselors, one must first look at

the manner in which prospective counselors are now se­

lected for training programs. This process has been

dependent on as many different criteria as there are

training Institutions to do the selecting (APA, 1954;

Santaricca, 1959; Patterson, 1962b). In Patterson's

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2 review of 31 training institutions, he listed the most

commonly used methods: (1) undergraduate scholastic

record; (2) personal Interview; (3) recommendations;

(4) previous course work; and (5) scholastic aptitude

test. More effective criteria for the selection of

counselor trainees are subjects of constant study (Mut-

hard & Miller, 1964; McGreery, 196?; and Whlteley,

Sprlntnoll, Misher, & Donaghy, I967).

Despite the fact that studies have shown that

the counselor, rather than the technique employed, is

most important in counseling, a criterion which has been

slow to be accepted by the training institutions and the

state-federal agencies is that of personality character­

istics (Fielder, 1950a; Fielder, 1950b). Personality

characteristics of counselors in general and of effective

counselor trainees, in particular, have been the subject

of much research (Cottle, 1953; Patterson, 1962a; Di-

Mlchael, 1949b; and Rosen, 196?). (Due to the questionable

reliability of some instruments employed in personality

evaluation and of the criteria used to determine effective

counselors, there has been a reluctance to accept per­

sonality characteristics as a criterion for counselor

selectionJ Consequently their use is seldom encouraged

(Patterson, 1962b). Successful research beyond the

trainee level, using unobjectionable instruments and

research methods, may serve as an impetus toward a

Page 8: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

3 greater acceptance and use of personality characteristics

In the selection of effective rehabilitation counselors.

( he purpose of this study was to compare prac­

ticing rehabilitation counselors, who had been rated by

their supervisors as more effective or less effective,

on the basis of their personality characteristics, occu­

pational interests, and attitude of flexibility. These

traits were measured by the Sixteen Personality Factor

Questionnaire (16 PF) (Cattell & Eber, 1957), Strong

Vocational Interest Blank (SVIB) (Strong, I960), Rokeach

Dogmatism Scale (RDS) (Rokeach, I960), and a Supervisor

Rating Scale.

Review of the Literature

Three areas of the literature were especially

pertinent to this study: (1)'personality characteristics

of counselors in general; (2) personality characteristics

of effective and Ineffective counselors; and (3) evalua-

-tlon procedures for determining effective and ineffective

counselors.

Personality Characteristics of Counselors

Jones (1951) discussed one of the earliest reviews

of the personality characteristics of counselors. In his

book, Jones reported individual studies and those of

various personnel organizations. The studies, mostly

about the school counselor, are, in the words of the

Page 9: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

4 author, "very suggestive and helpful but nearly all as

a whole very unsatisfactory" (p. 553). Cottle (1953),

in a later review of the literature, listed reasons for

this fact as due to:

1. The lists represent merely the opinions of the people who make them; 2. they do not dis­tinguish between the counselor and other members of the school personnel; 3. the traits of suc­cessful counselors vary so much that it is dif- v ficult to select one list that is satisfactory; 4. it is the interrelations or patterns of char­acteristics that is important (p. 446).

Cottle prefaced his review with a comment concerning

the probable necessity of separating areas and levels,

as the characteristics of all areas and levels may not

be the same. He also stated that "most of the attempts

to evaluate the personal characteristics of counselors

are sporadic and unrelated" (p. 449), and concluded his

review by saying that "interest inventories and struc­

tured personality inventories seem to offer a promising

area of investigation in the identification of charac­

teristics of counselors in various areas and at various

levels within each area" (p. 449). One study reported

by Graver (1948) required counselors to list, in order

of frequency of use, the traits necessary for counseling.

The following traits were derived: understanding, sym­

pathetic attitude, friendliness, sense of humor, stabil­

ity, patience, objectivity, sincerity, tact, fairness,

tolerance, neatness, calmness, broadmlndedness, kindness.

Page 10: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

pleasantness, social intelligence, and poise.

A detailed study by Krledt (1949) employed the

SVIB to Identify the vocational interests of psycholo­

gists. The test was administered to 1,048 male psychol­

ogists selected from the 1948 APA directory, of whom 115

were classified as guidance psychologists. Krledt found

that guidance psychologists scored significantly in a

social service direction and that they had a relatively

high mean-score on the psychologists' occupational scale.

Guidance psychologists also seemed to have a stronger

preference than others for interviewing, service to

others, personnel work, and writing. The results revealed

that although there was considerable similarity among the

different types of psychologists, those psychologists in

counseling and guidance could be differentiated in terms

of their scores on the SVIB.

Using the Kuder Preference Test to test voca­

tional rehabilitation counselors, DlMlchael (1949b)

described the rehabilitation counselor as having high

scores in persuasive, literary, and social service areas

with low scores in mechanical, computational, scientific,

artistic, and clerical areas. In a more extensive study

of the personality characteristics of counselor trainees

at the University of Minnesota, Wrenn (1952) obtained

the following results: (1) Miller Analogies Test (MAT),

Form G—median raw score in the middle 70s, which was

Page 11: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

above average; (2) Allport-Vernon-Llndzey Study of

Values—highest on the Theoretical and Religious scales,

with men lowest on Arithmetic and women lowest on the

Economic scale; (3) Guilford-Zlmmerman Temperament

Survey—median scores above the 75th percentile for

Restraint, Emotional Stability, Friendliness, Objec­

tivity, and Personal Relations; and (4) Minnesota

Multiphasic Personality Inventory (MMPI) profiles—

Infrequency of high score for Hypochondriasis, Depres­

sion, or Social Introversion-Extroversion scales.

Patterson (1962a), in a broad study of the personality

characteristics of rehabilitation counselor trainees,

administered a battery of five tests to 545 students

(391 males and 154 females) enrolled in graduate work in

rehabilitation counseling in 20 colleges and universities

The results were as follows: (1) MAT—the mean was at

the 80th percentile of the norms for education students

In master's degree-granting institutions, at the 65th

percentile for education students in doctorate-granting

institutions, but at the 15th percentile for psychology

students; (2) Kerr-Spereff Empathy Test—women scored

at about the 70th percentile for liberal arts women and

men scored 50th-55th percentiles for liberal arts men;

(3) Edwards Personal Preference Schedule—greatest

deviation from the norm by females was for Introception

(74th percentile) and Abasement (24th percentile).

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7 whereas the males' greatest de.viation was for Introcep-

tlon (79th percentile). Deference (72nd percentile), and

Nurturance (70th percentile); (4) MMPI--both male and

female profiles were similar but greatly different from

college students in general, and generally similar to

Wrenn's (1952) findings; (5) SVIB—males had means at

the highest level (A) for the following scales: Clinical

Psychologist, Guidance Psycho]^ogist, and Social Worker.

Scales at the B level were Industrial Psychologist,

Personnel Director, Public Administrator, Social Science

Teacher, and Musician (performer). Scales at the B-

level were Minister and Physician. Females had no A

scores, but scales at the B level were Social Worker,

Lawyer, Office Worker, and Steno-Secretary. Scales at

the B- level were Psychologist and Occupational Therapist.

Patterson concluded that although "the personality char­

acteristics are in general normal and similar to college

students in general, there is indication that those

traits that would seem to be desirable in counselors are

stronger in rehabilitation counseling students than in

students in general" (p. l6).

Recent studies of the personality of the coun- -

selor have focused either on the analysis of the coun­

selor's characteristics or on the relationship between

certain characteristics and some aspect of the counselor's

behavior. Mills, Chestnut, and Hortzell (1966) computed

Page 13: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

8 an analysis of the Edwards Personal Preference Schedule

scores for 37 counselors with varying degrees of experience

Five apparently non-random components were determined

which were then used to predict corrimon characteristics of

counselors in four out of five cases. The first four com­

ponents were as follows: a general "social service" com­

ponent; a component related to the counselor's sex; one

related to the counselor's position on a directive/non-

directive continuum; and one related to "false aggression."

De Roo (1966) employed the Holtzman Inkblot Technique

(HIT), the Rokeach Dogmatism Scale, and the Counselor

Response System (CRS) in a study to investigate relation­

ships between personality characteristics of counselors

and verbal behaviors displayed by them during counseling

Interviews.

Summary. Research studies have yielded signif­

icant personality differences between counselors and

other groups, even within the overall field of psychology

Itself (Krledt, 1949). The general characteristics by

which counselors have been identified include: warmth,

extroversion, emotional stability, understanding of

others. Interest in helping in social welfare areas, and

mental ability comparable to graduate students in other

areas of study (DlMlchael, 1949b; Wrenn, 1952; Patterson,

1962a).

/

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9 Personality Characteristics of Effective and Ineffective Counselors '

The personality characteristics of effective

counselor trainees have been studied on several occa­

sions, but only one similar study conducted with rehabil­

itation counselors per se has been reported in the avail­

able literature. In a study by Stefflre, King, and

Leafgren (I962), the SVIB and RDS were administered to

counselor trainees attending a National Defense Education

Guidance Institute. These students had been previously

rated as effective or ineffective by peer evaluations.

The effective group displayed significantly higher

Interest scores in the occupations of Public Administra­

tor, YMCA Secretary, Social Studies Teacher, and Minister,

but had significantly lower scores on the RDS. Low scores

on this scale are interpreted as indicating "persons with

open minds who are able to approach a new experience

freely, and who can rationally analyze, evaluate, select, «

or integrate parts or all of a new experience" (Horsman,

1964, p. 10).

Other studies with the RDS (Brams, I96I; Kemp,

1962) also have yielded lower scores for counselor

trainees rated as effective. In Kemp's study, where

the criterion variable was instructor ratings, trainees

with lower scores made greater Improvement during in­

struction and talked more freely with their clients.

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10 Brams reported that, where the criterion variable was

evaluation by two Judges on a communication rating

scale, trainees whose low scores on the RDS correlated

significantly with the Berkley Public Opinion Question­

naire were said to be more tolerant of ambiguous material

In the counseling interview than the less effective coun­

selor trainees.

Studying counselor trainee effectiveness in

relation to role concepts and psychological needs was

the purpose of a study by Fowler (I967). Thirty students

attending a National Defense Education Counseling and

Guidance Workshop were administered the Edwards Personal

Preference Schedule (EPPS) and their responses were

categorized according to the Helping Relationship Inven­

tory. The criterion variable was the rating of Judges

who were professional counselors. Finding counselor

effectiveness to be positively related with role concept

and some measured needs, the author stressed the contin­

uation of similar studies dealing with the characteristics

related to counselor effectiveness.

Horsman (1964) administered the SVIB, Index of

Value Orientations, Index of Adjustment and Values,

Rokeach Dogmatism and Opinionation Scales, Analysis of

Interview Responses, and the Analysis of Counselor Role

to sixteen males and fifteen females attending a National

Defense Education Institute. The criterion variables

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11 were ratings by experts (practicing counselors with

0

several years experience), supervisors, and peers.

Effective counselor trainees were described as "differ­

ing from other students in interview behavior, feeling

about themselves and others, and occupational interests

and experiences" (p. 74). More specifically, the effec­

tive counselor trainees were more understanding, less

directive, exhibited greater J.nterest and understanding

of the feelings and motives of other people, showed

greater acceptance of other people, displayed greater

acceptance of their own faults, had more years of coun­

seling experience, but were dissimilar in occupational

interests to Office Workers, Math-Physical Science

Teachers, Physicians, Engineers, and Dentists (profes­

sions described as being "content-oriented" with empha­

sis upon impersonal, objective type tasks). Less ef­

fective counselor trainees were characterized as being

more directive in interviewing, and as preferring

occupations in which they dealt with things or objects

rather than people.

Rosen (I967), in an even more extensive study,

employed the Allport-Vernon-Llndzey Study of Values,

SVIB, EPPS, and the RDS in testing twenty-eight male

counselor trainees who were also rated by Judges. He

hypothesized that specific personality characteristics

measured by these instruments were positively or

Page 17: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

12 negatively correlated to counselor competency. Although

the hypotheses were rejected, Rosen recommended that

additional research be done in this area, employing

different research designs, methodologies, and measuring

instruments, in order to determine the predictive value

of personality characteristics which are associated with

counselor competency. Of the hypotheses postulated by

the author, the following are^presented because of their

interest to this study: "(1) The Social Service group

pattern of the SVIB is positively related to counselor

competency; (2) The RDS is negatively related to coun­

selor competency" (p. 2408).

The only study in the literature directly

related to personality characteristics of effective

and ineffective vocational rehabilitation counselors

was by DlMlchael (1949b). The Kuder Preference Record

was administered to 146 vocational rehabilitation coun­

selors for whom a supervisor's rating for work efficiency

also was obtained. Product-moment r's then were computed

between the Kuder Preference Record scores (first and

second tests) and the supervisor ratings of efficiency.

Results showed that higher Kuder scores on the Persuasive

and Literary scales were positively related to supervisory

ratings of Job efficiency.

Summary. Several studies were found in the

literature in which attempts were made to identify

Page 18: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

13 personality characteristics of counselor trainees

(general or rehabilitation), whereas reports of similar

studies with practicing rehabilitation counselors have

been extremely limited. Effective counselor trainees

have been Identified as being more understanding and

accepting of themselves and others, less directive,

more receptive to conditions of ambiguity, and having

little Interest in occupations dealing with things or

objects. The effective rehabilitation counselor has

been differentiated by having higher scores on the Kuder

Persuasive and Literary scales than the ineffective

counselor.

Evaluation Procedures for Determining Effective and Ineffective Counselors

This is an area which usually constitutes ratings

by experts, supervisors, or peers. The first of these,

expert rating, is Implemented on the premise that educa-

tor(s) can detect in a person those traits which are

important for effective counseling. The rating can be

based upon a specific criterion or can be more compre­

hensive, which necessitates the use of more elaborate

criteria, as in the study by Snyder (1955). Snyder asked

four professors who had knowledge of most of the subjects

in his study to classify each student on a six-point

scale according to predicted potential for becoming a

successful clinical psychologist. The results yielded

Page 19: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

14 high reliability for these ratings. In contradiction,

a study by Moore, reported in an unpublished disserta­

tion by Horsman (1964), Investigated global ratings by

counselor educators at fifteen different counselor train­

ing Institutes. No more than two factors correlated at

greater than .10 level of significance with the criterion

measure. Therefore, Moore hypothesized that the validity

and consistency of global ratings could be questioned.

The second rating, that done by supervisors, is

implemented on the premise that the supervisor(s) will

be able to match expected with actual performance and to

ascertain the degree of effectiveness. Representative

of this type of measure is a study by Brams (196I), in

which at least two Judges, who had supervised the coun­

selor trainees in a practlcum course, rated each student's

degree of effectiveness in that trainee's counseling

Interviews. The criterion score was obtained by com­

bining and averaging on a rating scale the supervisors'

total weighted scores for each trainee. This measure

was then correlated with the trainee's ability to tolerate

ambiguity in the counseling Interview and with personality

characteristics. Although the criterion measure did not

yield the expected correlation with personality charac­

teristics, it did positively correlate with the trainees'

ability to tolerate ambiguity in the counseling inter­

view.

Page 20: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

15 Peer rating is Implemented on the premise that

the students will have a greater knowledge than either

supervisors or experts of each other's functioning in

comparison to what is expected. In a study by Stefflre,

et al. (1962), counselor trainees at a summer institute

were asked to rate each other as potential counselors

on the basis of to whom they would be most likely to go

and to whom they would be least likely to go for coun­

seling. Applying the Kuder Richardson Formula, the

results yielded an r of .96.

A study by Horsman (1964) compared peer, expert,

and supervisor ratings. Only three variables had sig­

nificant correlations with all three criterion rankings.

One might speculate, therefore, whether each type of

rating was measuring the same sort of effectiveness.

Peer ratings may be more a measure of commonality than

effectiveness. Expert ratings have the limitation of

placing as much emphasis on the knowledge of the rater

as upon his evaluation. Consequently, supervisor rating

Is probably the best selection of a criterion variable

since it measures effective performance.

Summary. Three types of criterion measures most

commonly used were expert rating, supervisor rating, and

peer rating. Although each was found to be somewhat

acceptable, supervisor rating was considered to be the

most desirable.

Page 21: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

16 Critique of the Literature

Many of the studies previously reviewed are

limited by the presence of certain methodological weak­

nesses, including type of population, instrument selec­

tion, and criterion variables. Jones (1951), although

he listed four limitations to the studies that he re­

viewed, overlooked the more basic problems of choice of

instruments and appropriate timing of the testing situa­

tion. Questionable information about counseling was ^

provided by Graver (1948), because he used only self-

report without correlation with any standardized Instru-

ment. In addition, i^e results are so applicable to

any profession working with people that counselors are

hardly differentiated from the general population.")

Several studies (Krledt, 1949; DlMlchael, 1949a;

DlMlchael, 1949b) are limited by having used only one

instrument. Present use of the Information from these

studies is further hindered because all the instruments

used have since been revised.

In interpreting the results from the study by

Wrenn (1952), it should be pointed out that all subjects

were drawn from only one institution. The study also is

weakened by the fact that the MMPI was still in the de­

velopmental stages.

De Roo (1966) did not use any standardized

personality instruments. Those Instruments which he

Page 22: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

17 employed, the HIT, RDS, and CRS, were limited by the

amount of error variance present. The RDS is the only

one for which evidence for validity is suggested.

Several studies (Stefflre, et al., 1962; Fowler,

1967; Rosen, 1967) are limited by the type of criterion

variable employed. Stefflre, et al. (1962), employed

peer ratings which, as was observed earlier, may be

-more a measure of commonality than effectiveness. Fowler

(1967) and Rosen (I967) used expert ratings, which tend

to place as much emphasis on the knowledge of the rater

as upon his evaluation of the subject.

Rationale for the Study

In consequence of the limitations found in pre­

vious research, the present study was designed with the

following criteria: (1) a population consisting of

practicing rehabilitation counselors; (2) ratings by

supervisors who were relatively familiar with the sub­

jects; and (3) use of instruments yielding a more com­

prehensive view of the personality. Although there have

been several studies which have explored the personality

characteristics of counselors in general and the person­

ality characteristics of rated rehabilitation counselor

trainees, only one (DlMlchael, 1949b) goes beyond the

trainee level in the specific field of rehabilitation.

Page 23: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

18 Ratings

The use of supervisors as raters, as contrasted

with the peer or expert ratings used in most of the

previously cited studies, avoids the pitfalls of these

two rating forms while maximizing their effective points.

Comprehensive Personality Evaluation

The instruments used in this study—the l6 PF,

SVIB, RDS, and Supervisor Rating Scale—all are accepted

instruments for personality evaluation and allow for a

valid, comprehensive picture of the personality.

Page 24: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

CHAPTER II

METHOD

Subjects

The population studied consisted of l8 male

rehabilitation counselors from one rehabilitation

administrative region in Texas, who had been employed

by the agency for a minimum of one year. The sample

was divided into two groups by means of a 10-point

supervisor rating scale (Appendix B), which ranged from

"unsatisfactory," through "needs improvement," "satis­

factory," "above average," to "outstanding." All par­

ticipants rated by their respective supervisors as

being "above average" and "outstanding" became Group I,

hereafter referred to as More Effective (ME). Those

counselors rated "needs improvement" or "satisfactory"

became Group II, hereafter referred to as Less Effective

(LE).* No subjects were rated "unsatisfactory."

The 18 participants fell into two equal groups

of nine each. Supervisor scores ranged from 4 through

10 (Table 1), with the ME group scoring 8 and above

and the LE group scoring 6 and below. When the t-test

was applied to the means of the two groups, a t value

of 7.22 (p < .001) was obtained (Table 1).

19

Page 25: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

20

TABLE 1

Analysis of Supervisor Rating Scale Scores Comparing ME

and LE Rehabilitation Counselors

ME

I

N

X

Diff.

Counse

M

0

P

R

T

U

Y

AA

BB

2.89

lors Score

8

8

8

8

8

10

8

8

8

74

9

8.22

LE

t-ratl

Counselors

B

E

L

N

S

V

W

X

CC

0 7. .22*

Score

4

4

4

6

6

6

6

6

6

48

9

5.33

•Significant at the .001 level

Page 26: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

21 The two groups were approximately matched as to

age, education, and years of experience (Table 2). The

mean age of the ME group was 33.88 with a range of from

24 to 48 years. The mean age of the LE group was 33.00

with a range of from 25 to 48 years. The mean years of

experience of the ME group was 2.66 years with a range

of from 1 to 6 years. The mean years of experience of

the LE group was 1.77 years with a range of from 1 to 5

years. In terms of education, the ME group had eight

members with Master's degrees, whereas the LE group had

four members with Master's degrees.

Instruments

The instruments used in this study were the

Strong Vocational Interest Blank for Men (SVIB) (Strong,

1966); Cattell Sixteen Personality Factor Questionnaire

(16 PF) (Cattell, 1957); and Rokeach Dogmatism Scale

(RDS) (Rokeach, 196O). These instruments are summarized

below.

The SVIB is a psychological Interest Inventory

measuring likes and dislikes, which compares a person's

scores on various occupational scales with that of

members of that specific occupational group as distin­

guished from men in general. This instrument was used

because prior research indicated that the interests of

the effective counselor are similar to individuals in

Page 27: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

22

TABLE 2

Demographic Information for the Total Sample, High, and

Low Rated Groups

Total ME LE

X" Range X" Range X" Range

Age 33.83 (24-48) 33-88 (24-45) 33.00 (25-48)

Experience 2.22 (1-6) 2.66 (1-6) 1.77 (1-5)

Master's Degree Completed 12 8 4

Page 28: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

23 occupations of a social service or literary nature

(Stefflre, et al., 1962; Rosen, 1967; DlMlchael,

1949b). The effective counselor is also described as

being dissimilar to individuals in occupations which

are "content oriented" and have an emphasis upon im­

personal, objective types of tasks, i.e.. Office Workers,

Math-Physical Science Teachers, Physical Engineers,

etc. (Horsman, 1964).

The 16 PF (Cattell and Eber, 1964) is a per­

sonality questionnaire which was factor analytically

developed and consists of fifteen distinct personality

traits and an Intelligence scale. The literature

(Wrenn, 1952) described the counselor as displaying

greater restraint, emotional stability, friendliness,

and objectivity than was found in the general population.

In addition, it was suggested that the counselor was more

inclined to let others make decisions, more readily

understood his and others' motives and feelings, and was

more willing to help others (Patterson,- 1962a; Horsman,

1964). The 16 PF was used in this research to investi­

gate these and additional personality traits in the

population studied.

The RDS (Rokeach, I96O) is an instrument devised

to measure individual differences in openness and closed-

ness of belief system and to ascertain general authori­

tarianism and general tolerance. For the purpose of

Page 29: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

24 this study, only the measure of openness or closedness

of belief system was used. This test was selected

because it yields measures of attitude of flexibility

which seem related to effective performance in counse­

lors (Stefflre, et al., 1962; Kemp, 1962; Brams, I96I;

Horsman, 1964).

Procedure

Following a conference with the Regional Director

of Rehabilitation to explain the purpose of the proposed

research, a meeting was set with three district super­

visors of the region. After explanation of the investi­

gation, the supervisors agreed to participate in the

study. Each supervisor then mailed to the counselors in

his district (a total of 30) a packet containing the

three Instruments (I6 PF, SVIB, and RDS) with specific

directions for self administration. A letter from the

researcher, describing the study and requesting coopera­

tion from the counselors, was included (Appendix A). Of

the 30 requests forwarded, only 20 counselors responded.

Two of those did not meet the previously established

criterion of a minimum of one year's experience and were

deleted, leaving a total population sample of I8 counselors

Answer sheets of the tests were scored in the standardized

manner prescribed for each test. To secure additional

information, the supervisors were furnished questionnaires

Page 30: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

25 which they filled out for each counselor in their res­pective districts (Appendix B).

Statistical Analysis

The variables Investigated were of three general

types—personality characteristics, occupational inter­

ests, and attitudes of flexibility. The first, person­

ality characteristics, consisted of the 16 factors

measured by the 16 PP. Occupational interests were as­

certained by 23 of the SVIB's occupational scales.

Attitude of flexibility was measured by the RDS.

Student's t-tests were used to determine if

there were significant differences between the means of

the ME and LE rehabilitation counselors on the variables

of personality characteristics and attitudes of flexi­

bility. Median tests were used to compare the scores of

the ME and LE rehabilitation counselors on the 23 varia­

bles of occupational interests.

Statement of Hypotheses

This study attempted to demonstrate that there

was a relationship between the degree of effectiveness

of .the rehabilitation counselor and measures of his

personality characteristics, occupational interests, and

attitude of flexibility. Previous studies in the liter­

ature prompt the following hypotheses for testing:

Hypothesis I: Counselors rated as More Effective

Page 31: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

26 scored significantly higher tft'an those rated Less Effec­

tive on the following perspnallty traits:

(a) Outgoing as measured by Factor A of the l6 PF. (b) Intelligent as measured by Factor B of the l6 PF. (c) Emotionally stable as measured by Factor C of

the 16 PF. (d) Assertive as measured by Factor E of the 16 PF. (e) Conscientious as measured by Factor G of the

16 PP. (f) Venturesome as measured by Factor H of the l6 PF. (g) Tenderminded as measured by Factor I of the l6 PF (h) Imaginative as measured by Factor M of the l6 PF. (1) Shrewd as measured b: Factor N of the 16 PF. (J) Experimenting as measured by Factor Q, of the

16 PP. 1 (k) Self-sufficient as measured by Factor Q^ of the

16 PF. ^

Hypothesis II: Counselors rated More Effective

scored significantly higher than those rated Less Effec­

tive on the following occupational interest scales:

(a) Social Service group as measured by the SVIB. (b) Physician as measured by the SVIB. (c) Psychologist as measured by the SVIB. (d) Librarian as measured by the SVIB.

(e) Physical Therapist as measured by the SVIB.

Hypothesis III: Counselors rated Less Effective

scored significantly higher than those rated More Effec­

tive on the following occupational interest scales: as measured by the SVIB. lence Teacher as measured by the SVIB. Performer as measured by the SVIB. ant as measured by the SVIB. Worker as measured by the SVIB. ing Agent as measured by the SVIB. sing Man as measured by the SVIB. r Programmer as measured by the SVIB.

is IV: Counselors rated More Effective

scored significantly lower than those rated Less Effective

on the RDS, indicating a greater degree of openness.

(a) (b) (c) (d) (e) (f) (g) (h)

Dentist Math-Sc Musical Account Office Purchas Adverti Compute

Hypothes

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•^mmmmm

CHAPTER III

RESULTS AND INTERPRETATIONS

Each hypothesis was tested for statistical sig­

nificance. Data analysis involved employing a parametric

test (student's t-test) and a non-parametric test (median

test) to investigate differences between the ME and LE

groups.

Hypothesis I: It was predicted that the ME

group would score significantly higher on eleven of the

16 PP's factors. The eleven factors were: Outgoing (A),

Intelligent (B), Emotionally Stable (C), Assertive (E),

Conscientious (G), Venturesome (H), Tenderminded (I),

Imaginative (M), Shrewd (N), Experimenting (Q,), and

Self-sufficient (Q2). The results)(Table 3) revealed

that the two groups differed significantly (p < .05)

only on Shrewdness (N). However, two hypothesized fac­

tors (Intelligence [B], and Venturesomeness [H]) and an

additional factor (Apprehensiveness [0]) had t-ratios

(p < .20) which Indicated a trend toward a reliable

difference.

Hypothesis II: It was predicted that the ME

group would score significantly higher on the occupa­

tional interest scale's Social Service group and on the

27

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28

TABLE 3

Analysis of 16 PF, RDS and Supervisor Rating Scale Scores

Comparing ME and LE Rehabilitation Counselors

16 PF

(A)

(B) (C)

(E) (P)

(G) (H)

(I)

(L)

(M)

(N)

(o:

(Qi ]

( « j

(Q-* «

(Qi

RDS

Supei

Factor ME (X)

Reserved vs. Out­going 11.00

Intelligence 7.88 Ego Strength vs. General Emotion­ality 17.88

Dominance 13.66 Surgency vs. De-surgency 14.44

Superego Strength 14.55 Shy vs. Venture­some 17.44

Tough-minded vs. Tenderminded 10.11

Trusting vs. Sus­picious 9.44

» Practical vs. Imaginative 10.00

1 Artlessness vs. Shrewdne s s 13*33

• Guilt-Proneness vs. Confidence 7.22

) Conservatism vs. ^ Radicalism 10.77 ,) Group Dependent vs.

Self-Sufficient 8.77 ,) Self-Sentiment ^ Control 11.88 j) Relaxed vs. Tense 10.00

151.77

-visor Rating Scale 8.22

LE (X)

10.33 9.22

17.22 13.66

14.00 13.88

13.88

9.66

8.88

10.77

10.77

9.33

9.44

8.00

11.88 10.22

144.44

5.33

Difference

0.67 1.34

0.66 0.00

0.44 0.67

3.56

0.45

0.56

0.77

2.56

2.11

1.33

0.77

0.00 0.22

7.33

2.89

t-ratlo

0.37 1.52*

0.46

0.27 0.54

1.46*

0.30

Q.38

0.71

2.24**

1.56*

1.18

0.43

0.13

0.70

7.22***

•Significant at the .20 level «»Signifleant at the .05 level »»*Slgnlfleant at the .001 level

Page 34: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

29

scales of Physician, Psychologist, Librarian, and Phy­

sical Therapist. The results (Table 4) revealed that

the two groups tended to differ on one scale only

(Social Worker) of the Social Service group (p < .20),

and that difference was opposite to the predicted

direction.

Hypothesis III: It was predicted that the LE

group would score significantly higher on the occupa­

tional interest scales of Dentist, Math-Science Teacher,

Musician Performer, Accountant, Office Worker, Purchasing

Agent, Advertising Man, and Computer Programmer. The

results (Table 4) revealed that the two groups differed

significantly (p < .05) only on the occupational scale

for Accountant, and this difference was opposite to the

predicted direction.

Hypothesis IV: It was predicted that the ME

group would score significantly lower on the RDS. The

results (Table 3) revealed the scores for the two groups

to be somewhat similar, although the LE's lower score

was opposite to the predicted direction.

Page 35: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

30

TABLE 4

Analysis of SVIB Scores Comparing ME and LE

Rehabilitation Counselors

Occupation Scale

Dentist Physician Psychiatrist Psychologist Mathematician Engineer Math-Science Teacher Personnel Director Public Administrator

Total Median

Rehabilitation Counselor YMCA Secretary Social Worker Social Science Teacher School Superintendent Minister Librarian Musician Performer Accountant Office Worker Purchasing Agent Advertising Man Physical Therapist Computer Programmer

•Significant at the ••Significant at the

.20

.05

24.0 28.0 30.0 26.5 13.0 19.0 33.0 30.5 42.5 44.0 42.0 39.0 40.0 27.5 20.5 28.0 31.0 20.5 31.5 29.0 25.0 43.5 27.0

level level

Total Range

4-35 12-50 5-54 11-42 -2-35 2-33 13-47 16-58 28-64 28-61 19-56 17-60 16-53

• 15-52 5-52 6-39 16-43 8-34 21-45 23-49 14-38 27-66 2-54

X^

0.00 0.89 0.88 0.00 0.00 0.22 0.25 0.00 0.00 0.22 0.22 2.02* 0.00 0.89 0.22 2.02* 0.22 3.56** 0.89 0.22 0.00 0.00 0.00

Page 36: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

CHAPTER IV

DISCUSSION

The present study was concerned with the compari­

son of personality characteristics, interests, and

attitudes of effective and less effective rehabilitation

counselors. The ultimate goal was to isolate and iden­

tify those traits which might be used to describe the

more effective rehabilitation counselors. An orderly

and inclusive discussion of the results of this study

can best be presented by referring to each of the tested

hypotheses.

Hypothesis I: The ME rehabilitation counselors

scored significantly higher on a measure of Shrewdness

(Factor N of the l6 PF). A high score on Factor N is

represented by the following behaviors: socially alert,

exact, emotionally disciplined, esthetically fastidious,

insightful regarding self and others, ambitious, and

expedient. Thus the ME counselors are described as

being more sophisticated and insightful than the LE

counselors. The sophistication enables them to perform

at a more optimal level and to relate better with others

The insight aids them in being more sensitive to and

critical of self and others.

31

Page 37: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

32

Sensitivity and criticism facilitate the inte­

grating of people•s problems with possible solutions.

These traits also give rise to the detection and correc­

tion of mistakes, a characteristic which is necessary

for successful goal attainment.

Although not significant, the ME counselors

tended to be less intelligent (Factor B), more venture­

some (Factor H), and less apprehensive (Factor 0).

Intelligence, according to the l6 PF, is defined as a

higher scholastic mental capacity. Behaviors represen­

tative of high scores on Factor B are conscientiousness "

and perseveration. The ME counselors' lower score on

Factor B is Interesting in light of the fact that their

attained educational leyel was higher than that of the

LE counselors. However, since several of the LE coun­

selors were working on their Master's degrees, and

therefore were operating in a more academically oriented

setting than the other counselors, it might be expected

that they would exhibit a higher scholastic mental

capacity. In addition, an awareness of their educational

limitation might prompt the LE counselors to be more

conscientious and more persevering in their work.

The ME counselors scored higher on Factor H, a

measurement of the shy vs. venturesome continuum. Be­

haviors representative of high scores on Factor H are:

likes meeting people, overt interest in opposite sex,

Page 38: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

4 33 genial, friendly, impulsive and frlyolous, emotional

and artistic interests, and carefree. The difference

between the two groups was large enough to Indicate a

tendency for the ME counselors to score higher. There­

fore, the ME counselors could be said to be less in­

hibited than other counselors, a fact which would apply

to their working with ideas as well as with people. As

a consequence, the ME counselors would tend to more

readily seek goal attainment since they are less deterred

by dangers and failures. Uninhibited counselors would

also be less restrictive in selecting ways of solving

problems. In essence, being more willing to experiment

and to work with others at different levels should lead

to a higher degree of success in rehabilitation counseling

The ME counselors also scored lower on Factor 0,

placid vs. apprehensive, than did the other counselors.

Behaviors representative of low scores on Factor 0 are:

self-confident, resilient, tough, expedient, does not

care, rudely vigorous, fearless, and given to simple

action. The difference between the two groups was

sufficient to indicate a tendency for the ME counselors

to score lower. Thus ME counselors could be said to be

less apprehensive and less given to worrying, character­

istics which would tend to lower a counselor's effec­

tiveness and produce a loss of self-confidence. Conse­

quently, relations with others would suffer, as well as

Page 39: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

34 the ability to implement those actions which might bring

about successful closure for their clients.

In summary, the ME rehabilitation counselor can

be described as being more sophisticated than other

rehabilitation counselors. The ME counselor also tends

to be less scholastically oriented, less inhibited and

less apprehensive than other counselors.

Hypothesis II: The ME rehabilitation counselor

tended to be more similar in interests to the Librarian

and more dissimilar in interests to the Social Worker,

although this result was not significant. The trend

toward Librarian interests is in agreement with previous

findings. As has been pointed out, effective rehabili­

tation counseling is in part dependent upon keeping up

with reported developments in the profession. The ME

counselor's tendency to be dissimilar to the Social

Worker is opposite to the direction predicted. However,

the reversal may be explained in light of the differences

in the roles of these two professions.

The Social Worker generally is more inclined to

deal with people and their problems than with the plan­

ning and eventual solving of problems. The Social Worker's

role is to cope with the initial phase, making contact

and enlisting other professions to plan and act, which

eventually leads to the elimination of the problems.

The rehabilitation counselor's role Involves a great

Page 40: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

35 deal more planning and initiation of action upon these

plans. Thus, a counselor thinking and operating in a

manner similar to a Social Worker might be less effec­

tive in his overall performance.

Hypothesis III: The LE counselor's score on the

Accountant scale was significantly different, on the

aver€ige, from the ME score, although opposite to the

predicted direction. This was the only scale which dif­

ferentiated between the ME and LE groups, and it points

out some very interesting aspects of the rehabilitation

counselor's role. From the role of the Accountant,

the ME counselor can be described as being better able

to work comfortably in situations removed from contact

with people. He is also more Inclined to be willing to

perform those tasks which may be somewhat repetitious

and boring to others. Because the work of the rehabili­

tation counselor generally involves a great deal of

office work, it would be to his advantage to have an

Interest in this aspect of his role. Consequently, the

more Interested counselor is able to perform at a higher

level and to approximate his overall effectiveness as a

rehabilitation counselor.

Hypothesis IV: Although not statistically sig­

nificant, the LE counselor's lower score on the RDS

indicated an Interesting trend in the opposite direction

to that predicted. This result is contradictory to the

Page 41: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

36 literature, which had shown the ME counselor scoring

lower, i.e., more openmlnded. Failure of the RDS to

differentiate between the two rehabilitation counselor

groups in the predicted direction may be attributed to

two facts: the prevailing attitude in the areas where

the study was conducted, and a form of projection effect

on the part of the rating supervisors, which originally

manifested itself in the establishment of the two groups.

The region from which the rehabilitation counselors for

this study were drawn is generally considered by sociolo­

gists to be conservative and, at the most, to have only

a slight inclination toward a liberal viewpoint. Conse­

quently, since all subjects worked within the same basic

environmental attitudes, with reference to openness and

closedness of belief system, the majority of those par­

ticipating would tend to score within a small range.

The supervisors, exhibiting the same basic conservative

attitude common to the environmental area, may have

tended to rate higher those counselors who demonstrated

belief systems similar to their own. Thus, the ME coun­

selors would have tended to have a higher mean score on

the RDS than other participants, as a result of the

operating belief systems of their supervisors, which was

indeed the case in this study.

In summary, the ME counselors had a higher mean

score than the LE counselors on the RDS, a finding which

Page 42: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

37

was in conflict with previous literature. It is sug­

gested that this is due to the similar environmental

attitudes from which the population was drawn and/or to

the supervisors* selection of rehabilitation counselors

who had somewhat similar belief systems as more effective

Page 43: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

CHAPTER V

SUMMARY AND RECOMMENDATIONS

This study was designed to compare two groups

of rehabilitation counselors, divided on the basis of

supervisory ratings of effectiveness (ME and LE), in

terms of their personality characteristics, occupa­

tional Interests, and attitudes of flexibility. These

predictor variables were measured by the 16 PF, SVIB,

RDS, and Supervisor Rating Scale.

The subjects in this study consisted of eighteen

male rehabilitation counselors from one administrative

region in Texas. The counselors had all been employed

for a minimum of one year and had or were working toward

a Master's degree. They ranged in age from 24 to 48

years and in experience from one to six years.

All subjects were given self-administering tests

yielding measures of personality characteristics, occu­

pational Interests, and attitudes of flexibility. The

sample was dichotomized on the basis of high or low

effectiveness as a rehabilitation counselor, measured

by demographic data and ratings obtained on each sub­

ject from his supervisor. Hypotheses were formulated

concerning the degree of effectiveness, personality

38

Page 44: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

39 characteristics, occupational interests, and attitudes

of flexibility of the counselors.

Statistical analysis employed the t-test on the

predictor variables from the 16 PF and RDS and median

test on the predictor variables from the SVIB. The

variables which differentiated better between the two

groups were Intelligence (Factor B), Venturesomeness

(Factor H), Shrewdness (Factor N), and Apprehensiveness

(Factor 0).

The higher rated rehabilitation counselors were

described as being less inhibited, more sophisticated,

more similar in Interests to the Librarian and Accountant,

and slightly more closed minded. They were further

described as having had more experience in the field of

rehabilitation counseling and as being slightly more

advanced in their educational level. The lower rated

rehabilitation counselors were described as being more

conscientious and apprehensive, more similar in Interests

to the Social Worker, and slightly more open minded.

They also were described in terms of the above mentioned

demographic variables.

Limitations of the Study

This study must be considered with regard to the

following limitations: (1) smallness of the sample

(nine in each group), resulting in difficulty in obtaining

Page 45: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

40 significant differences; (2) the presence of possible

regional bias, since all subjects were drawn from only

one administrative region; and (3) the Inherent weak­

nesses of the rating system employed by the supervisors.

Implications for Further Research

The results and limitations of the present study

suggest the following recommendations for further re­

search: (1) The size of the sample should be increased

and should be as randomly selected as is possible. (2)

The rating system used by the supervisors should be

objectified in order to maximize its discriminatory

effectiveness. (3) The rating system should be well

explained to the supervisors and should undergo a trial

run by them. (4) Additional instruments, yielding

similar and additional traits to those found in this

study, should be utilized.

Page 46: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

LIST OF REFERENCES

American Personnel and Guidance Association, Committee on Professional Preparation and Standards. "A Statement of Policy, the Counselor: Professional Preparation and Role." Personnel and Guidance Journal. 1963, 4l_, 480-4H5":

American Psychological Association, Subcommittee on Counselor Trainee Selection, Counselor Training Committee, Division of Counseling Psychology. "An Analysis of Practices in Counselor Trainee Selection." Journal of Counseling Psychology, 1954, 1, 174-179.

Brams, J. M. "Counselor Characteristics and Effective Communication in Counseling." Journal of Coun­seling Psychology, 196I, 8_, 25-30.

Cattell, R. B., & Eber, H. W. Handbook For the Sixteen Personality Factor Questionnaire. Champaign, Illinois: The Institute for Personality and Ability Testing, 1957 with 1964 supplementation.

Cottle, W. C. "Personal Characteristics of Counselors: I. A Review of the Literature." Personnel and Guidance Journal, 1953, 31, 445-450.

De Roo, W. M.. "A Study of Relationships Between Counse­lor Personality and Counseling Behavior." Dis­sertation Abstracts, 1966, 27. (6-A), l652-1^5l.

DlMlchael, S. G. "The Professed and Measured Interests of Vocational Rehabilitation Counselors." Education and Psychological Measurement, 1949a, i, 59-72.

DlMlchael, S. G. "Work Satisfaction and Work Efficiency of Vocational Counselors as Related to Measured Interests." Journal of Applied Psychology, 1949b, 31> 319-329.

Fielder, F. E. "The Concept of An Ideal Therapeutic Relationship." Journal of Consulting Psychology, 1950a, 14, 239-2 r5':

41

Page 47: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

42 Fielder, P. E. "A Comparison of Therapeutic Relationships

in Psychoanalytic, Nondirective and Adlerlan Therapy." Journal of Consulting Psychology, 1950b, 14, 430-445.

Fowler, T. J. "Counselor Effectiveness in Relation to Role Concept and Psychological Needs." Disserta­tion Abstracts. 1967, 2]_ (9-A), 2826-2827.

Graver, P. "A Study of Counselors in Selected Industrial, Educational, and Social Service Organizations." Unpublished doctoral dissertation. Northwestern University, 1948.

Horsman, V. G. "Critical Factors in Differentiating Between Effective and Ineffective Counselors." Unpublished doctoral dissertation, Texas Techno­logical College, 1964.

Jones, A. J. Principles of Guidance and Pupil Personnel Work. New York: McGraw-Hill, 1951.

Kemp, C. G. "Influence of Dogmatism on the Training of Counselors." Journal of Counseling Psychology, 1962, i, 155-157.

Krledt, P. H. "Vocational Interests of Psychologists." Journal of Applied Psychology, 1949, 31, 487-488.

McGreery, C. P. "Factor Analysis of-Measures Used in the Selection and Evaluation of Counselor Education Candidates." Journal of Counseling Psychology, 1967, 14, 51-5 ":

Mills, D. H., Chestnut, W. J., & Hortzell, J. P. "The Needs of Counselors: A Component Analysis." Journal of Counseling Psychology, I966, H , 62-64.

Moore, V. R. "A Critical Analysis of Objective Measures and Subjective Evaluations on a Select Group of School Counselor Candidates." Unpublished doc­toral dissertation. University of Illinois, 1964.

Muthard, J. E. & Miller, L. A. "Criteria for Rehabilita­tion Counselor Performance in State Vocational Rehabilitation Agencies." Journal of Counseling Psychology, 1964, 11, 123-12 "

Patterson, C. H. "Test Characteristics of Rehabilitation Counselor Trainees." Journal of Rehabilitation, 1962a, 2^, 15-16.

Page 48: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

43 Patterson, C. H. "Selection of Rehabilitation Counseling

Students." Personnel and Guidance Journal, 1962b, iil, 318-324. •

Rokeach, M. The Open and Closed Mind. New York: Basic Books, I960. ""

Rosen, J. "The Predictive Value of Personal Characteris­tics Associated with Counselor Competency." Dis­sertation Abstracts. 1917, il (8-A), 2408-2409.

Santaricca, G. G. "Supervised Experience and Selection of Counselor Trainees." Personnel and Guidance Journal. 1959, M . 195-19 "

Snyder, W. U. "The Personality of Clinical Students." Journal of Counseling Psychology, 1955, 2, 47-52.

Stefflre, B., King, P., & Leafgren, F. "Characteristics of Counselors Judged Effective by Their Peers." Journal of Counseling Psychology. 1962, £, 335-340

Strong, E. K. Vocational Interest Blank for Men Manual. Stanford^ Stanford University Press, I966.

Whlteley, J. M., Sprlntnoll, N. A., Misher, R. L., & Donaghy, R. T. "Selection and Evaluation of Counselor Effectiveness." Journal of Counseling Psychology, I967, H> 226-214":

Wrenn, C. G. "The Selection and Education of Student Personnel Workers." Personnel and Guidance Journal, 1952, 21, 9-lr;

Page 49: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

APPENDIX A

LETTER SENT TO COUNSELORS

Box 4505 Tech Station Lubbock, Texas June 17, 1968

Dear Rehabilitation Counselor:

May we enlist your time and effort (about two hours) in gathering data for our Master's theses? We are doing research on characteris­tics common to Rehabilitation Counselors. The results will be handled as group data; counse­lors will not be identified individually.

Enclosed are the following tests: Strong Vocational Interest Blank, Sixteen Personality Factor Test, Public Opinion Scale. These are self-administering; please fill them out at your convenience. In order to facilitate the gathering of our data, we ask that you return the packet by July 20.

We deeply appreciate your help. Your co­operation will lead to the successful completion of our theses. Again, thank you.

Sincerely yours.

Jim Crawford Johnny Ramirez Dale Williams

44

Page 50: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

w- w- r-

APPENDIX B

QUESTIONNAIRE SENT TO SUPERVISORS

Questionnaire

1. Age of counselor

2. Highest educational level attained

3. Does counselor carry primarily a general case load or is he specializing in a certain area?

General Specializing

Area of Speciality

4. Years of experience

in general fleld_ in speciality

5. Number of referrals (from July 1, I967 - June 30, 1968)

Number closed in status 08

6. Supervisor evaluation (rate from 1 through 10)

2 4 6 8 10 Unsatisfactory Needs Satisfactory Above Outstanding

Improvement Average

Please return this questionnaire by July 20

45

Page 51: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

APPENDIX C

PREDICTOR VARIABLES

16 Personality Factors

1 2 s: 4 5 6 7 8 9 10 11 12 13 14 15 16

17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36

Factor A Factor B Factor C Factor E Factor F Factor G Factor H Factor I Factor L Factor M Factor N Factor 0 Factor Q^ Factor Q2 Factor Qo Factor Qi|

Reserved vs. Outgoing Intelligence Ego Strength vs. General Emotionality Dominance Surgency vs. Desurgency Superego Strength Shy vs. Venturesome Tough-Minded vs. Tender-Minded Trusting vs. Suspicious Practical vs. Imaginative Artlessness vs. Shrewdness Guilt-Proneness vs. Confidence Conservatism vs. Radicalism Group-Dependent vs. Self-Sufficient Self-Sentiment Control Relaxed vs. Tense

Strong Vocational Interest Blank

Dentist Physician Psychiatrist Psychologist Mathematician Engineer Math-Science Teacher Personnel Director Public Administrator Rehabilitation Counselor YMCA Secretary Social Worker Social Science Teacher School Superintendent Minister Librarian Musician Performer Accountant Office Worker Purchasing Agent

46

Page 52: PERSONALITY CHARACTERISTICS OF EFFECTIVE AND …

37) Advertising Man 38) Physical Therapist 39) Computer Programmer

MO) Rokeach Dogmatism Scale

47


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