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Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
2 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Event and Network Management PortfolioIBM Tivoli Event/Fault Management Capabilities
IBM Tivoli/Netcool OMNIbus(Event/Fault Management Solution)
IBM Tivoli/Netcool Network Management
IBM Tivoli Network Manager (Network State)(Discovery, Topology Visualization for Root Cause Analysis)
IBM Tivoli Netcool Configuration Manager (Network Configuration)(Change and Configuration, Backup and Restore and Policy Management)
IBM Tivoli Netcool Performance Manager (Network Performance)(Monitor, Alert, Performance (streaming analytics) for Incident Avoidance)
IBM Tivoli Netcool/OMNIbusand Network Manager
Event/FaultManagement
ConfigurationManagement
PerformanceManagement
AvailabilityManagement
Event andAvailabilityManagement
The goal of EVENT MANAGEMENT is
EVENT CONSOLIDATION, PRIORITIZATION AND ENRICHMENT
from various management domains to improve
mean-time-to-recovery (MTTR).
3 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Cost Reduction Revenue Increase
User Productivity Operations Productivity
* “A Return on Investment Analysis of IBM Tivoli Netcool”, IDC January 2009
Average Annual Benefit in Millions
1.7 Million
.01 Million
12.1 Million
9.7 Million
Hyperlink to report
IDC’s research indicates a high level of business value
Increased revenue by $1.7 million or $0.54 per subscriber
New services delivered to market 37% faster
Earlier and increasing revenue
Improved mean-time-to-repair adevice or system by 54%
Saved $9.5 million annually
Operations staff costs savingsof $482,162
Reduced capital expenditure by$1.3 million
Consolidated NOC’s
Reduced expenses by 70%
Annual savings of $293,801
IBM Tivoli Netcool/OMNIbus ROI Benefits
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
Event Consolidation
5 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Would you drive your car in a rain storm without wipers?
Messages from IT tools can accumulate on consoles like rain on a windshield
Consolidated Operations ManagementThe Customer Problem Can Be Overwhelming!
6 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Single user interface
Efficient and scalable
Automation
Correlation
Expansive coverage
Consolidated Operations ManagementThe Solution is Consolidated Operations Management
The problem is actually much, much worse!
7 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
It is about moving from a collection of “Productive Departments” to become an “Effective and Efficient Organization” “Single Pane of Glass” for all events
Faster problem resolution
Reduced training cost
Effective organization
Widest coverage of event sources Collect events from any source with over two hundred out-of-the-box probes to
consolidate events from virtually any management system or device
Efficient and scalable
Correlation / Automation Out-of-the-box correlation
Event Deduplication
Correlate events across silos
IBM Tivoli Netcool/OMNIbusConsolidated Operations Management
8 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Single Pane of Glass
Faster problem resolution
Reduced training cost
Widest coverage of event
sources
Correlate events across silos
Collect events from any source
Efficient and scalable
Correlation and Automation
Out-of-the-box
Custom SQL-based
automations
Add network, topology-based “root cause” analysis
Network Discovery
Visualize Network Topology
Root Cause Analysis
IBM Tivoli OMNIbus and Network ManagerAdd Event Management’s “Single Pane of Glass”
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
Event Prioritization
10 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
This is my Mission-Critical Application!
Discovery has Defined the Relationships Monitoring Raises a Resource Alert
Enterprise Event ManagementDetermines that the “Mission-Critical Application” has failed!
Wake Someone Up!OK, to wait until 8 to 5
Which Application do I work first and when?
This is my Mission-Critical Application!
Prioritizing a Mission-Critical Event
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
Event Enrichment
12 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Consolidated Operations ManagementAn Example of a Lack of Event Enrichment
Emergency Phone Operator scenario: EO: Hello, emergency operator speaking. How can I help you?
Caller: Help, I have an emergency. CLICK! (caller disconnected)
They lack information to take action to resolve the problem.
What is the problem with these scenarios?
IT Operator scenario:
144.124.108.101 Link Failed
13 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Consolidated Operations ManagementAn Example of a Event EnrichmentEmergency Operator scenario: EO: Hello, emergency operator speaking. How can I help you? Caller: Help, I have an emergency. Come quickly. EO: What is your emergency? Caller: My house is on fire! EO: What is your address? Caller: 100 South Drive… EO: Is there anyone in the house? Caller: Yes, my two year old child is in the house. EO: Don’t worry, we are sending emergency services right
away!
Now we have “contextual” information needed to take action.
IT Operator scenario:Ecommerce One Inc Cisco ASR 1000 AZ, 3rd Floor, Rack 2 Mike Smith: 410-777-0987 SLA: 2 min
Application Name
Device Type
Contact Details
SLADetails
Device Location
14 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Netcool/OMNIbus(Event/Fault Management Solution)
IBM Tivoli OMNIbusand Network Manager
Event/FaultManagement
Event andAvailabilityManagement
IBM Tivoli Netcool Network Management
IBM Tivoli Netcool Performance Manager- - - - - - - - - - Network Performance - - - - - - - - - -
(Performance Optimization, Trending and Capacity Planning for Incident Avoidance)
IBM Tivoli Network Manager- - - - - Network State - - - - -
(Discovery, Topology Visualization, Availability Monitoring for Root Cause Analysis)
IBM Tivoli Netcool Configuration Manager- - - - - - - Network Configuration - - - - - - -
(Backup and Restore, Change and Configuration and Policy Management)
PerformanceManagement
AvailabilityManagement
ConfigurationManagement
Event and Network ManagementIBM Tivoli’s Network Management Portfolio
The goal of NETWORK RESOURCE MANAGEMENT is to manage
NETWORK STATE, CONFIGURATION and PERFORMANCE
to improve mean-time-to-recovery (MTTR) and move to Incident Avoidance.
15 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
The Problems facing Network Administrators Network Growth Raises Capital and Operational Costs
Networking is having positive 2010 growth
“The first quarter was an exceptionally good quarter for the
Ethernet switch market…..typically, first calendar quarters
tend to be seasonally weak, but 1Q 2010 was quite different.”
Rohit Mehra, IDC analyst
New Technologies are driving the networking infrastructure
The Ethernet switch and router markets saw strong growth in the first quarter, driven by demand
for such applications as VOICE AND VIDEO OVER IP, VIRTUALIZATION and CLOUD
COMPUTING, according to research firm IDC.
“The breadth of the network market recovery is very encouraging, with all regions and market
segments making a contribution….of all enterprise IT priorities, NETWORKING CLEARLY
REMAINS A KEY BUILDING BLOCK, playing an important role in the next-generation IT
infrastructure.”
Cindy Borovick, IDC Analyst
“Virtualization, Cloud Fuel Rebound in Ethernet Switch, Router Markets”, eWeek IDC Share, May 26, 2010
16 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Increasing number of vendors and network device types
Cisco, Juniper, Alcatel, Lucent, Nokia Siemens, Ericsson, Huawei,
Motorola, Tellabs and more. . . .
Routers, Switches, Gateways, DSLAM, Softswitches, IMS, LTE (4G),
SBCs, access points, fiber terminals and more
Increasing network complexity
100’s to 100,000’s of heterogeneous devices are being deployed
Manual processes don’t scale
Business conditions demand doing “better with less”
Each network vendor typically supports multiple operating system families
Customers typically have deployed multiple OS versions even within a
single vendor
Each network device model has its own unique set of commands and
operating system version
The Problems facing Network Administrators Network Complexity Raises Operational Costs
17 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Caused by manual configuration errors60%
Configuration Errors largest cause of
network outages
Of engineering time spent on manual configurations
45%
Routine tasksconsuming resources
Of security breaches fromnon-compliant devices80% Inconsistent security
posture open to threat
Average configuration errors per device30Network complexity
outpacing scripting
Sources: Dataquest. EMA, Yankee, Infonetics Research
The Problems facing Network Administrators Documented Costs and Impacts of Network Complexity
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Network ManagerNetwork StateDiscovery, Topology Visualization, Availability Monitoring for Root Cause Analysis
19 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
The Network is constantly changing
The network environment is dynamic
Impossible to visualize on a single screen all
the heterogeneous vendor’s networking environments
Difficult to visualize the "logical" with the “physical” network structure
Increased management complexity with new technologies such as VoIP, MPLS and VPN
Sense and Isolating that the network is the problem
Many times users know before us that the network has failed
How do we quickly sense and isolate the network as the problem
Identifying the root cause of an event storm is not easy
Things are getting worse…
Expected to do “better with less”
We are fighting fires rather than supporting new business initiatives
Does our current network state match our inventory systems.
Today’s Network Challenges
20 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Network ManagerDiscovery and Topology Visualization for Root Cause Analysis
Scalable Flexible Network Discovery
Provides end to end visibility of heterogeneous networks
Optimize network asset utilization and extract the maximum return from existing investments
Reconcile the ‘as-built’ view of the network vs. ‘as-planned’ views stored in off-line network design,
inventory and provisioning systems
Real time web-based Network Visualization
Centralizes the management of complex networks into one user interface
Task-oriented UI helps operations staff locate, troubleshoot and resolve network problems
Integrate fault management with network availability, configuration and performance views
Accurate Monitoring and Root Cause Analysis (RCA)
Reduces the mean time to resolution of network faults and increase reliability
Automatically determines root cause separating actionable events from symptom events
Ensures staff have meaningful, contextual information at their fingertips
21 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
DMZ
Multiple Device Failure Events
ASingleDeviceFailure
ApplicationFailure
Application Slowdown
SwitchOne
IBM Tivoli Network ManagerNetwork Events without Root Cause Analysis
22 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
DMZ
ASingleDeviceFailure
Application Failure
Application Slowdown
Root Cause Event Multiple Symptom Events
SwitchOne
IBM Tivoli Network ManagerNetwork Events with Root Cause Analysis
23 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Network ManagerUnique Networking Capabilities
Accuracy Dynamic root cause analysis (RCA) is based on
discovered network topology not static rules
End-to-end network connectivity out to the desktop
IT Operations views for “sense and isolation” of the
problem (generic device) combined with Subject
Matter Expert (SME) views for problem resolution
Flexible Discovery
Full or partial scheduling
Network change can trigger incremental discovery
Customization
Support new devices on-the-fly
Control what attributes are retrieved
Add new root cause analysis (RCA) algorithms
based on unique environments
Data Access
Discovery information available for TADDM and
3rd party integrations
Breadth of coverage
Unparalleled vendor, device and protocol support
New technology support provided at no additional
charge
Rapid new device and version deployment model
IBM Tivoli Netcool/OMNIbus integration
Lower cost of ownership with an integrated Tivoli
Integrated Portal (TIP) user environment
Shared user management
Single sign-on
Increased Operator Efficiency
Launch in-context between network health,
configuration and connectivity information
Common reporting model
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
Tivoli Netcool Configuration ManagerNetwork ConfigurationBackup and Restore, Change and Configuration and Policy Management
25 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Netcool Configuration ManagerNetwork Backup and Recovery Management
When you need it the most . . . . .
Backup & restore device configurations with a non-disruptive roll back
Full historical or incremental backup and restore capability
Deploy operating system patches and updates
then automatically reapply device configurations
Achieve higher service availability by shortening
and/or eliminating configuration backup and
restore maintenance windows.
26 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Tivoli Netcool Configuration Manager manages network device configurations by storing each devices’ specific configuration in an external, centralized common data store in near real-time to determine
Which device was touched
Who touched the device
What was changed on the device
When was the change made
Why was the change made
Centralize and automate the configuration changes in a reliable and errorless manner in the network and rollback when necessary.
Enables near real-time policy enforcement of access, security and configuration changes
Alerts on configuration changes and policy violations
IBM Tivoli Netcool Configuration ManagerNetwork Change and Configuration Management
27 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Policies capture a company’s unique best practices and enforce or replay those policies in a consistent, repetitive and error-free manner
Out-of-the-box policies such as the National Security Agency (NSA) Router Guidelines provide faster time to value
Easy to use drag-and-drop interface Sophisticated, centralized policy repository
Establishes and enforces enterprise wide policies
Automatically discovers policy violations
Prioritizes violations by severity
Eliminates manual validation processes
Intelligent remediation Dynamic remediation actions for non-compliant conditions
Key Performance Indicators (KPI) Scores Executive level dashboard for tracking and prioritizing policy violations
Detailed violation list, prioritized by severity, for easy remediation
Scalable Policy Management to hundreds of thousands of devices
IBM Tivoli Netcool Configuration ManagerNetwork Policy Management
28 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
A change is made to a
device configuration
either out of band or
within TNCM
This configuration
change causes a
violation of a defined
policy
This triggers a trap to
the fault management
system as a (1) change
event and a (2) policy
violation
Policy violation could trigger a
remedial action to automatically
correct this violation
Policy re-evaluation
correlates and
clears events
from the fault
management system
Netcool Configuration Manager
IBM Tivoli Netcool Configuration ManagerPolicy Management Lifecycle Example
Alternatively, TNCM can submit the
remedial action into workflow process
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
Tivoli Netcool Performance ManagerNetwork PerformancePerformance Optimization, Trending and Capacity Planning for Incident Avoidance
30 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Where are we going?
Network Performance
IBM Tivoli Netcool Performance ManagerThe Importance of Performance Management
If you can not measure it, you can not improve it.
GC Carlton
Things that are measured tend to improve.
John Kenneth Galbraith
Every service delivered today is connected to “the network”.
Multiple times.
31 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Ability to monitor, alert, collect, analyse, store and visualize performance data Moves beyond availability to include volume, latency, errors, usage data over time
Complements Fault/Event Management Two faults/events are received below. By utilizing performance management data the network
organization can be proactive and address a “resource constrained” slowdown or outage.
IP is everywhere now and does not have quality built in – it needs to be monitored
Alarm AlarmAlarm Alarm
The same two traps are received . . . . but one is a much bigger problem. . . . . .
IBM Tivoli Netcool Performance ManagerMoving to Incident Avoidance
32 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Netcool Performance Manager Network performance solution that addresses
both operational and business intelligence
requirements:
Operational requirement - provide real-time
operational data and monitoring views using the
operations console
Business Intelligence requirement – provide
business intelligence through ad-hoc reporting with
TCR/Cognos
Expansive performance management scope
End-to-end network performance reporting
Cross domain performance reporting (network,
server and application) with ITM’s Tivoli Data
Warehouse
Converged wireless and wireline (fixed/IP)
networks
Streaming analytics for real-time aggregation
and threshold monitoring
Temporal and Spatial capabilities
Proven, scalable distributed architecture
33 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
Over 150 technology packs: QOS Network Traffic Management
Latency / jitter
Carrier and Enterprise Unified Communications
IP Telephony (Call managers)
Flow Monitoring
IPFix, Netflow
MPLS
Access
WIFI, WIMAX
DSL, GPON, CMTS, MSAN
Service Aware Probes (VoIP, IPTV)
IPTV (probes, PEVQ, IP Multicast, Video servers)
IMS
CSCF / BGCF, MGW, AS, MGC, MGW
Largest set of out-of the-box management
capabilities for strategic services, technologies
and hardware vendors
Integrates Best Practices for managing a
specific technology
Includes Data Collection, KPI Definitions,
Analytics, Threshold Definitions and Reports
Consolidated Tech Pack process for fixed and
wireless
Enablement for Business Value Report Packs
(e.g. across technologies and across vendors)
Technology Pack Dev Kit (TPDK) for
Customers/Partners for rapid deployment of
custom wireless Technology Packs
IBM Tivoli Netcool Performance ManagerTechnology Packs for Rapid Technology Deployment
34 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
VoIP is becoming integral to many corporations global voice strategy
Managing the availability and performance of these VoIP environments
is viewed as a mission critical application
VoIP is becoming an “IT solution” that has to be managed
appropriately
TNPM provides VoIP performance monitoring for Cisco Unified
Communications Manager, Call Manager and Cisco
Gateway and Gatekeepers
Gatekeeper
Headquarters
IP PBX Application Servers
Router/Media Gateway
IP Phones
IBM Tivoli Netcool Performance ManagerTechnology Pack Example - Cisco IP Telephony
PSTNIP - WAN
Branch Office A
IP Phones
Branch Office B
IP Phones
35 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Netcool Performance ManagerComposite Resources for End-User Experience
A Composite Resource models multiple wireline resources as a single entity Allows for reporting against a single network logical entity or end-to-end service path
Benefits of composite resources Better reflection of the end-user network experience (e.g. health indices)
Makes performance indicators more relevant to Service Quality Management (SQM)
More intuitive way to report on complex configuration metrics
Generate smarter alarms
NetworkNetwork Network
End-UserMission Critical
ApplicationManaging the end-to-end network experience
36 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
TNPM Network Composite ResourcesFrench Customer Solution – SLA Verification
Data Center Data Center
CSP
Who identifies the network is slow and who isolates the problem when it slows down?
IBM Tivoli Netcool Performance Manager
Raises an alert when objective is not being met
Identifies and isolates potential networking issue
Provides Predictive Analytics on the near and far horizon
Ensures Service Level Objective (SLO) met by the Communication Service Provider (CSP)
Customer CustomerCommunication Service Provider
Is this “black box” affecting my mission critical application performance?
37 | IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio
IBM Tivoli Netcool/OMNIbus(Event/Fault Management Solution)
IBM Tivoli OMNIbusand Network Manager
Event/FaultManagement
Event andAvailabilityManagement
IBM Tivoli Netcool Network Management
IBM Tivoli Netcool Performance Manager- - - - - - - - - - Network Performance - - - - - - - - - -
(Performance Optimization, Trending and Capacity Planning for Incident Avoidance)
IBM Tivoli Network Manager- - - - - Network State - - - - -
(Discovery, Topology Visualization, Availability Monitoring for Root Cause Analysis)
IBM Tivoli Netcool Configuration Manager- - - - - - - Network Configuration - - - - - - -
(Backup and Restore, Change and Configuration and Policy Management)
PerformanceManagement
AvailabilityManagement
ConfigurationManagement
Event and Network ManagementSummary
Peter E. GreulichIBM Tivoli Sales Enablement and Customer AdvocatePeter Greulich/Austin/[email protected]
IBM Tivoli Software | April 19, 2023 | © 2010 IBM Corporation
IBM Tivoli Software 2010
IBM Worldwide Software Sales
IBM Tivoli Event and Network Management Portfolio