Northgate Housing Management System

Joanne Greenhalgh - Information Manager

Paul Hearty - Housing Systems Manager

Monday 24th June, 2013

PFP and Northgate Journey

Implementation of Northgate

2003

Core Modules ImplementedEstates, Rents,

Repairs, Allocations

Further Development2009 Customer

Services2011 Contractors

HST Moved into IM&T

Restructure

Northgate Usage and Stats

Over 1200 users, approx. 800 concurrent users Approx. 450 mobile users

64,000 properties Scalable – largest table in excess of 117 million records

Value Added Extras

E-Services – 3000 Registered Customers Mobile Working

Workflow – Automates tasks for users Text Messaging

Data Warehousing / Reporting

Restructure Data

Delivers Excellent Query

Performance

Maintains Data History

Reporting At All Levels

Dashboard Creation

Thank-you and Any Questions