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Translating Business Needs Into People Performance
Table of Content
Overview
Differentiators
Workshops, Consulting and Coaching Processes & Surveys
Sources
Language Availability
Actual Consultant-Based Case Studies
2Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
Overview
Persona GLOBAL® was founded in 1980.
Presence in 71 countries, up to 36 languages, 1,350+ partners and associates worldwide
Assessment focused for measurable ROI
Persona GLOBAL® offices:
San Francisco (HQ) | Aarhus | Bucharest | Gerchsheim | Helsinki | Istanbul
Madrid | Paris | Lima | Riga | Sao Paulo | Singapore | Tallinn | Tampa
Tangier | Warsaw
Comprehensive range of customizable Performance and Business improvement methodologies and metrics.
3Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
You can find Persona GLOBAL Partners in...
4Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
ArgentinaBrazil
CanadaChile
ColombiaMexicoPeruUSA
Venezuela
Americas
AlgeriaIvory CoastCameroon
GabonMoroccoSenegal
South AfricaTunisia
Africa
IsraelKuwait
LebanonSaudi Arabia
UAE
Middle East
AustriaBelgium
Czech RepublicDenmarkEstoniaFinlandFrance
GermanyGreeceHollandHungary
ItalyLatvia
NorwayPoland
PortugalRomania
SerbiaSlovakia
SpainSwitzerland
UKUkraine
Europe
RussiaTurkey
Eurasia
ChinaIndia
IndonesiaJapanKorea
SingaporeTaiwan
Thailand
Asia
AustraliaNew Zealand
Oceania
Where Persona GLOBAL Focuses...
• Publishes and distributes workshops, surveys and performance improvement processes.
• Trains and certifies trainers/consultants in performance improvement processes.
• Leverages and connects our global licensing network.• Provides access to experts in specific fields for
consulting assignments.• Manages benchmarking databases of best practices• Organizes international conferences, forums and
events, communication and broadcast channels within our social media network.
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 5
“To be responsive to our partners and clients’ needs.”
“To provide world-class solutions for aligning business strategy and corporate culture.”
“To help our clients achieve superior performance and financial results.”
“To offer training programs that allow our clients’ employees to realize their full potential.”
“To be a good international corporate citizen.”
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
Persona GLOBAL® Brand Promise
6
• Research-based
• Processes are behavioral and skill-based
• All processes have benchmarking instrumentation to
provide developmental feedback
• Focus on measurable results
• Culturally adapted
• Pre-intervention surveys: Prescriptive/ Repeatable
• Post-intervention reinforcement tools
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
Foundation of Persona GLOBAL’s Program
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Where Have Persona Tools Been Applied?
• Mergers and acquisitions
• Joint ventures
• Reorganization / reengineering
• Enterprise transformations
• New system application
• Quality improvement
• Benchmarking and alignment
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 8
Differentiators
Operational
Pragmatic
Measurable
ROI focused
Certified by ISPI
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Beyond Awareness or Education
24/7 Online Assessment Center
• Web-based system accessible 24/7
• Carries partners company’s name & logo - It’s your
site!
• Instant report generation - Just in time!
• Online Administration - Easy and puts you in control!
• Multiple language availability
• No maintenance; instant upgrades
• No compatibility problems with the Internet
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 10
11Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
Language AvailabilityPersona GLOBAL
12Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
X X X X
Last Updated:6/23/2011
X X
X
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Focused in 6 Areas:
Workshops, Surveys, Coaching Tools, Consulting Methodologies
16Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
Organizational Surveys & Coaching Tools
Persuasive Communication Series
Developing People & Performance Series
Management & Leadership Series
Strategic Approaches Series
Organizational Surveys• Customer Value Surveys™• Execution Metrics• Organizational Agility Survey™• Organizational Alignment Survey™Competency Surveys™• Management Action Profile™• Performance Leadership Profile• Sales Competency Assessment ™• Talent Management Process
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 17
Methodologies and ToolsOrganizational Surveys & Coaching Tools
• Mentoring and Coaching• One-to-One Selling• The Persuasive Communicator™• The Persuasive Salesperson• Selling to Key Accounts• Selling Your Technological Solutions• Team Building• Transition to Management
Persuasive Communication Series
• Emotional Capability Profile• Innovative Decision Making• M@GIC• Managing First Class Service• Managing Performance• Performance Leadership Profile• PRIDE
Developing People & Performance Series
• Leadership• Leadership Equity Assessment™• Managing Performance • Organizational Savvy• Professional Manager• Project Management 360°
Management & Leadership Series
• Cooperation & Beyond• Customer Experience Management+™• Organizational Savvy• Partnering
Strategic Approaches Series
What we MEASURE
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Behavioral Change
Customer Experience
Emotional Capability at Work
Leadership Competencies
Management Competencies
Organizational Alignment
Organizational Political Savvy
Sales Competencies
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• PRODUCTIVITY• TALENT RETENTION• PROFITABILITY• CUSTOMER LOYALTY
Focus on Improving BUSINESS RESULTS
Persona GLOBAL
SOLUTIONS...has the
Personal & Professional
Development
Persona GLOBAL’s Solution For:
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Sales Competency Assessment
Leadership
Management Action Profile™
Professional Manager
Team Work & Unity
M@GIC
Cooperation & Beyond
Partnering
PRIDE
Productivity & Employee
Development
Organizational Savvy
Emotional Capability
Talent Management
Mentoring & Coaching
Profitability & Change
Management
Execution Metrics
Organizational Agility™
Productivity Retention, Employee
Satisfaction, Advocacy,
Profitability
Organizational Alignment Survey
Leadership Equity Assessment
The Persuasive Communicator™
Productivity
Customer Experience Management+™
The Persuasive Salesperson
Selling to Key Accounts
Customer Value Survey™
1500+ GLOBAL End-User
Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 21
Sources (From our Expert Authors)
22Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved.
Related to Persuasive Communicator Series Other Persona GLOBAL Methodologies
767 Bridgeway Suite 2A • Sausalito, California • 94965 • USA
Ph: 011 415 331 3900 • Web: www.personaglobal.com
Email: [email protected]
Winning Partner For You!