Marketing Services

PharmaCommunications offers a wide array of fulfillment options for your loyalty and patient adherence programs. Our Good Manufacturing Practice (GMP) fulfillment facility can provide complex pick-pack options, poly-bagging, and shrink-wrapping; and the high-speed electronic equipment in our mail center can process everything from promotional mail to magazines with both high speed and unfailing accuracy.

On the electronic front, our Trust Comply email server is white-listed by all of the major email providers, ensuring both high deliverability and high readership. Our exclusive life science e-coupon server also adds an additional option for marketers wishing to provide financial incentives for Over-the-Counter (OTC) product applications.

• Consumer Sampling Services• Promotional Mail Distribution• Trust-Comply™ Email Transmission Services• Promotional Health Loyalty E-Coupon Server

Fulfillment Services

Our multilingual Medication Information Center™ call center provides life science marketers with a comprehensive array of services to meet a wide range of loyalty and patient adherence needs. Tier-1 and escalated customer service, technical support, registered nurse hotlines, and click-to-chat, all combine to make the customer experience for your patients and consumers as seamless and as enjoyable as possible.

• Inbound & Outbound Call Handling• Registered Nurse Patient Support Lines• Technical Support Lines• Click-to-Chat Services

Contact Center Services

PharmaCommunications provides a full range of financial and payment services to marketers looking to incorporate compassionate care, co-pay or reimbursement/rebate programs into their loyalty and patient retention initiatives.

Our financial services team provides full prescription verification, invoice reconciliation, and payment services for both Rx and OTC initiatives, with payment options ranging from traditional cheque and EFT alternatives to the latest in e-transfer and smart phone payments.

• Compassionate Care Program Management & Payment Services

• Co-Pay Program Management & Payment Services• Fee-for-Service Invoice Processing & Payment Services• Consumer Rebate Reconciliation & Payment Services

Financial Services

Loyalty & Patient Adherence Services

PharmaCommunications is a leading provider of marketing technology and services to the life sciences industry. We provide solutions that help the industry manage interactions with stakeholders; improve sales and marketing processes; and identify opportunities for future growth.

From financial and payment services, branded mailers, and call centre solutions - we have got the tools to ensure your marketing campaign delivers.

• Promotional Material Approval & Compliance Management • Automated Literature Approval Renewals (i.e.: PAAB)• Sample Compliance Management • pharmaGram® Recall Services

PharmaCommunications offers several compliance options for life science marketers, including managing the administrative requirements surrounding both sample and promotional material compliance, as well as scheduling field audits with representatives. It can even coordinate the internal renewal of literature approvals, as well as manage the renewals of external regulatory approvals (such as PAAB in Canada) when required.

Our pharmaGram Recall Service is also widely recognized as an efficient and cost effective method of advising HCPs and vendors of recalls, as well as providing the full reverse logistics and financial services surrounding both Rx and OTC recalls.

Compliance Services

• GMP Warehousing• Sales Territory Sample & Promotional Material Distribution• Physician Sample & Promotional Material Distribution

With a full range of Health Canada licenses, our GMP warehousing solutions provide an ideal fit for the distribution of your samples and promotional materials to representatives and Health Care Professionals (HCPs). Our state-of-the-art Warehouse Management System (WMS) keeps your inventory accurate, while our temperature controlled facilities, with drug-cage and refrigeration capabilities, ensure that we can meet the quality assurance requirements for all of your Rx and OTC brands.

Distribution Services

• pharmaGram® High Priority HCP Communications• Medical Dialogue™ Physician-to-Physician Detailing, Webinars & Teleconferencing

Effectively communicating with HCPs can be a challenge, and our solutions are there to help. With high priority messages, our pharmaGram vehicle ensures quick delivery and industry leading readership. For an even more personalized approach, our Medical Dialogue service puts our team of consulting physicians directly in touch with your targeted HCPs, ensuring high rates of successful contact, and tremendous impact. Whether through one-to-one telephone calls or teleconferences, whether live or by webinar, our medical consultants can ensure accurate and effective delivery of your product message.

Sample and Promotional Material Compliance & Distribution Services

Communication Services

505 Apple Creek Blvd., Unit 5Markham, Ontario. L3R 5B1

905-477-3100

3620 Laval Ave.Montréal, Québec. H2X 3C9

514-845-0210

200 South Biscayne Blvd., Suite 2790Miami, Florida. 33131

305-714-9440

PharmaCommunications, Medication Information Center, Trust-Comply, pharmaGram, Medical Dialogue and their associated logos, are either trademarks or registered trademarks of PharmaCommunications Holdings Inc.,

used under license. All other trademarks are the property of their respective owners. © 2017, PharmaCommunications Group Inc. All rights reserved.

www.PharmaCommunications.com1-800-267-5409

Communication Services

Distribution Services

Compliance Services

Sample and Promotional Material Compliance & Distribution Services

Fulfillment Services

Contact Center Services

Financial Services

Loyalty & PatientAdherence Services

Explore the PharmaCommunicationssuite of Marketing Services