Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 1
Training on Systemic Advising November 10th – 12th 2011, New Delhi
Organized by LoGIn
Photo Summary
Local Governance Initiative South Asia
A project of Swiss Agency for Development & Cooperation (SDC) Climate Change and Development Division
Embassy of Switzerland New Delhi - 110 021, India
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 2
Introduction The course aimed at integrating systems thinking into advisory processes in relating hands-on practice with sophisticated concepts in a joint learning process. The workshop itself was designed as an advisory process, applying and living the principles we are talking about. The process was a typical one in the sense that it was planned and at the same time not a straight forward process, we went with the flow, we were curious about surprises, and we let the unexpected happen. We based the course on a solution focus, appreciative approach, combining a large variety of cognitive and intuitive learning occasions and complement our reflections with tools that facilitate our work in practice. Moderators: Ursula König, Ximpulse & Adrian Gnägi, SDC Laos Participants
1. Bari Abdul (SDC Afghanistan) 2. Shanaz Arefin (Sharique) 3. Fakhrul Basher (DASCOH) 4. Santanu Lahiri (Water and Sanitation Program World Bank) 5. Tirtha Sarathi Sikder (Sharique) 6. Liliane Tarnutzer (Helvetas) 7. Bhim Raskar (Resource and Support for Community Development RSCD) 8. Debraj Bhattacharjee (Association for Local Government Institutions ALGI) 9. Swati Droga (LoGIn) 10. Sonya Elmer-Dettelbacher (LoGIn) 11. Shresta Roy (Kutch Nav Nirman Abhiyan KNNA) 12. Preeta Lall (LoGIn) 13. Sursh Kennit (SDC / seco India) 14. Prakash Regmi (SDC Nepal) 15. Talak Hayu (SDC Nepal) 16. Rémy Duiven (SDC Laos) 17. Photong Siliphong (SDC Laos) 18. Selenge Nergui (SDC Mongolia) 19. Corinne Huser (SDC Berne)
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 3
Objectives Advising is about supporting others to develop their problem solving capacities. The necessary competencies for this will be improved through the training: Improve role reflection and role
definition: Trainees get to know concepts underlying advising and learn how to analyze advisory settings. They understand the dynamics in frequent advisory role constellations and are able to reflect their own behaviour in those constellations. They practice their skills to communicate about advisory role constellations and to negotiate role definitions in which they feel at ease and effective.
Upgrade action repertoire: Trainees reflect on advisory processes they experienced as difficult, especially on perception differences and communication results. They conceptualize alternative approaches and practice them to enlarge their action repertoire in difficult advisory settings.
Identify personal limits and potentials: Trainees receive feedback and reflect on their current strengths and weaknesses as advisors. They deepen their understanding of their personal limits as advisors, but they also become better aware of their individual resources and potentials.
Get to know tools and methods: Trainees learn to conceptualize an advisory process from start to end (context assessment, task clarification, negotiation of roles and definition of relationships, interaction phases, evaluation). They get to know tools and methods especially suited for their role as thematic advisors in networks, for peers and for partners (virtual advising/working on the phone, experience capitalization and advising, learning methods and advising).
Learn to approach and deal with complex social systems: Exchange experiences on Partner and Policy Dialogue (practice) and combine that with a reflection on Advising and Systemic Concepts to reframe current projects; and get creative ideas for improvement.
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 4
Program
Day 1:
Day 2:
Day 3:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 5
Proceedings Day 1:
• Ice-Breaker: Each participant asked to identify his/her strength in an
advisory process. (see picture of the “profiles”) & the importance of the focus on resources for our work. Some responses:
o “I am a good listener” o “I am positive” o “I come to the point” o “I am clear in communication” o “I integrate different opinions”
• General discussion on typical situations and dynamics encountered
o Dynamics of hierarchy and power e.g., through knowledge. Important to balance hierarchy in communication
o Transaction theory: Healthy relation / communication if both partners are on the “Adult level”
•
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 6
Mapping of 4 cases – reflection on systems’ boundaries, roles in “advising”; framing the situation as an advisory process vs. advocacy, implementing, enforcement etc. process.
o Group 1:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 7
o Group 2:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 8
o Group 3:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 9
o Group 4:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 10
• Structural systemic constellation for the case of Laos (Group 1)
• Ice Breaker: Optical Illusion?
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 11
• Reflection on Learning for Adults and Change Processes
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 12
• Evening Module:
Sketches – little theatre plays about a how to create a disastrous advising situation
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 13
Day 2 • Reflection round on “What I learned yesterday …” (see summary at the
end)
• Appreciative Feed back
Responses were also added under the profile of each
• Developing options to deal with difficult advising situations
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 14
o Group 1:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 15
o Group 2:
o Group 3:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 16
• Coach-Client-Advisor
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 17
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 18
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 19
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 20
• Strategic Outcome Map for the Advisory Process
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 21
• Strategic Outcome Maps (one example)
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 22
Day 3:
• Reflection round on “What I learned yesterday …” (see summary at the end)
• Competences, Values & Strengths – symbolic representation
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 23
• Strategic Map for the Advisory Process
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 24
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 25
• Change Theory (see Handout)
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 26
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 27
• Improve your Partner & Policy Dialogue: Mechanisms and conditions
that worked?
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 28
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 29
• Methods used in the three days:
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 30
• Podium Discussion of participants on “Systems Thinking in Advisory processes” moderated by Preeta
• Perceptions – a final exercise
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 31
• Follow up
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 32
• Feedback to the trainers
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 33
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 34
Participants – Resources & Lessons Learnt Note – Below each participants’ profile, there are cards (self written and written by peers) that highlight their qualities. Toward the end are A4 size sheets in which the participants have written their lessons from the training. To read clearly simply zoom!
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 35
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 36
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 37
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 38
Suresh Kennith
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 39
Shrestha Roy
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 40
Selenge Nergui
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 41
Preeta Lall
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 42
Prakash Regmi
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 43
Duiven Remy
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 44
Debraj Bhattacharjee
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 45
Liliane Tarnutzer
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 46
Abdul Bari
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 47
Shantanu Lahiri
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 48
Sonya Elmer
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 49
Tirtha Sarathi Sikder
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 50
Corrine Huser
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 51
Fakhrul Basher
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 52
Talak Hayu
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 53
Shanaz Arefin
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 54
Photong Siliphong
Training on Systemic Advising, 10 – 12 November 2011
Ursula König, Ximpulse 55
Swati Dogra
