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Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka...

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Phyllis C. Panzano, Ph.D. , PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services, Inc. Ohio Dept of Mental Health, OPER The Innovation Diffusion and Adoption Research Project (IDARP) ODMH RESEARCH RESULTS BRIEFING 2003 Funded by the ODMH & the Mac Arthur Foundation
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Page 1: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Phyllis C. Panzano, Ph.D. , PI Dee Roth, M.A., Co-PI

Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager

Decision Support Services, Inc. Ohio Dept of Mental Health, OPER

The Innovation Diffusion and Adoption

Research Project (IDARP)

ODMH RESEARCH RESULTS BRIEFING 2003

Funded by the ODMH & the Mac Arthur Foundation

Page 2: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Ohio’s Quality Agenda

Best

Pr

actic

es

Outcomes

QI

Page 3: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Evid

en

ce B

ase

Salience

Page 4: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Coordinating Centers of Excellence (CCOEs)

Evid

en

ce B

ase

Salience

Advance Directives

MH/Schools

MH/Criminal Justice OMAP

Family Psychoeducation

Cluster-Based Planning

MST SAMI-IDDT

Page 5: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

o University or local partnership

o One Best Practice per CCOE

o Statewide service area

Structure of CCOEs

Page 6: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

o Promotion of Best Practices

o Education & training

o Capacity development

o Fidelity measurement

o Cross-system sharing

Role of CCOEs

Page 7: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

What factors and processes influence

the adoption, assimilation, and

impact of evidence-based practices by

mental health provider organizations?

Research Question

Page 8: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

o Characteristics of the Best Practice

o Adoption Decision & Implementation Process

o Adopting Organization

o Adopting Organization – CCOE Relationship

Independent Variables

Page 9: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Research Team

Decision Support Services, Inc.

Phyllis Panzano, Ph.D

Beverly Seffrin, Ph.D.

Sheri Chaney, M.A.

Vandana Vadyanathan, M.A.

Sheau-yuen Yeo, M.A.

Ohio Dept of Mental Health

Dee Roth, M.A.

Dushka Crane-Ross, Ph.D.

Rick Massatti, M.A.

Carol Carstens, Ph.D.

Ohio State University: Fisher College of Business Department of Psychology

Page 10: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Theoretical Background

o Numerous literatures are relevantNumerous literatures are relevant

o Resulting Assumptions:Resulting Assumptions:

o EBPs are innovationsEBPs are innovations

o Scientific evidence necessary but not Scientific evidence necessary but not

sufficientsufficient

o Upper Echelon Theory relevantUpper Echelon Theory relevant

o Implementation effectiveness Implementation effectiveness Innovation Innovation

effectivenesseffectiveness

o Factors at many “levels” impact outcomesFactors at many “levels” impact outcomes

o 3 phases: initiation; decision; 3 phases: initiation; decision;

implementationimplementation

Page 11: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

                                             

      

        

    

                

     

              

          

  

      

      

                                         

                               

         

    

    

           

      

                  

idarp

100-PIECE JIGSAW PUZZLE

COMPLEXITY

Page 12: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

IDARP Models

Page 13: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 1:

Adoption Decision –Decision making under risk

Page 14: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Phase 1: Decision Under Risk

• IMPLEMENT

• ADOPTER

• WAIT & SEE

• NEVER

Perceived

Risk of

Adopting

Capacity to

Manage or

Absorb RiskRisk-

taking

Propensity

-

+

+

ANTECEDENTS

More

Likely

Less Likely

LIKELIHOOD OF

IMPLEMENTING

Page 15: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 2: Multi-level Influences on Implementation Success

Page 16: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Interested in Two Classes of Outcomes

o Measures of Measures of InnovationInnovation effectiveness: effectiveness:

Benefits that accrue to an organization and its Benefits that accrue to an organization and its

stakeholders as a result of implementing an innovative stakeholders as a result of implementing an innovative

practice (positive consequences for clients, staff, etc.)practice (positive consequences for clients, staff, etc.)

o Measures of Measures of ImplementationImplementation effectiveness: effectiveness:

Accurate, committed and consistent use of Accurate, committed and consistent use of

practice practice

by targeted employees (assimilation, fidelity, by targeted employees (assimilation, fidelity,

etc.)etc.)

Page 17: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Expected Link Between Two Classes of Outcomes

IMPLEMENTATION EFFECTIVENESS

INNOVATION EFFECTIVENESS

Page 18: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

For example:

IMPLEMENTATION EFFECTIVENESS

INNOVATION EFFECTIVENESS

FIDELITY POSITIVEOUTCOMES

Page 19: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Variables at multiple levels are expected to impact these

two classes of outcomes

Page 20: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Examples of Variables by Level

Level ExampleENVIRONMENTENVIRONMENT System and professional norms System and professional norms

IOR (Org with CCOE)IOR (Org with CCOE) Quality of communicationQuality of communication

ORGANIZATIONORGANIZATION Learning cultureLearning culture

PROJECT PROJECT

Re: OrganizationRe: Organization

Re: DecisionRe: Decision

Re: Re: ImplementationImplementation

Availability of dedicated resourcesAvailability of dedicated resources

Commitment to decision to adoptCommitment to decision to adopt

Access to technical assistanceAccess to technical assistance

INNOVATIONINNOVATION Scientific supportScientific support

Experiential evidenceExperiential evidence

Page 21: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Level 4: Inter-organizational

Level 3: Adopting organization

Level 2: Project level

Level 1: Innovation level

Dependent Variables:

• Implementation effectiveness

• Innovation effectiveness

Level 5: EnvironmentModel 2

Page 22: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 3:

Cross-Phase Effects on Cross-Phase Effects on Implementation OutcomesImplementation Outcomes

Page 23: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

INITIATION Decision

IMPLEMENTATION Outcomes

Time

Model 3: Cross-phase effects

Page 24: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Experiential Evidence

Objective Process

Access to Technical

Assistance

Positive Consequen

ces

Time

Model 3: Examples of Cross-phase Effects

Initiation Decision

Implementation

Page 25: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 4:

Effects of Implementation Effects of Implementation Variables on Outcomes Variables on Outcomes

Over TimeOver Time

Page 26: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

PRESENT OUTCOMES

Model 4: Effects of Implementation Variables Over Time

PAST

Implementation

PRESENT

Implementation

TIME

Page 27: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

PRESENT OUTCOMES

Model 4: Examples of Effects of Implementation Variables Over

Time

PAST

Access to Technical

Assistance

PRESENTDedicated Resources

TIME

Page 28: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Methods & Progress to Date

Page 29: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Four CCOEs Participating

Selection criteria maximize generalizabilitySelection criteria maximize generalizability

1)1) Cluster-Based Planning Alliance Cluster-Based Planning Alliance

2)2) Multi-systemic Therapy (CIP)Multi-systemic Therapy (CIP)

3)3) Ohio Medication Algorithm Project Ohio Medication Algorithm Project

4)4) Integrated Dual Disorder Treatment (IDDT) –Integrated Dual Disorder Treatment (IDDT) –New Hampshire - Dartmouth model New Hampshire - Dartmouth model

Page 30: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Research Design

o Longitudinal studyLongitudinal study

o Organizations at different stages of Organizations at different stages of adoptionadoption

o Multiple key informants at each Multiple key informants at each organizationorganization

o Quantitative and qualitative dataQuantitative and qualitative data

o Interviews, surveys & archival dataInterviews, surveys & archival data

Page 31: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Participating Projects*by Type of Innovation

23

37

16 15

0

10

20

30

40

Fre

quen

cy

MST

OM

AP

IDD

T/SA

MI

Clu

ster

Alli

anc

e

*18 organizations involved in multiple projects; Total of 74 organizations with 91 projects under study.

Page 32: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Participating Projectsby Stage of Adoption at Time One

12 179

47

605

101520253035404550

Fre

quen

cy

Impl

emen

ter

De-

adop

ter

Ado

pter

Nev

erW

ait &

see

N = 91

Page 33: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Participating Projectsby Stage of Adoption at Time Two

1 1 2

42

405

101520253035404550

Fre

quen

cy

Impl

emen

ter

De-

adop

ter

Ado

pter

Nev

erW

ait &

See

N = 50

Page 34: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Key Informants by Level at Time One

45

10781

6175

0

25

50

75

100

125

Fre

quen

cy

CFO

/QA

Impl

emen

ter

Dec

isio

n m

aker C

CO

E

Com

mun

ity

Col

labo

rative

N = 369

Page 35: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Key Informants by Level at Time Two

1139

64

210

25

50

75

100

125

Fre

quen

cy

Impl

emen

ter

Dec

isio

n m

aker

CCO

E

Com

mun

ity

Col

labo

rative

N = 135

Page 36: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Findings

622

agree

Strongly disagree

Very satisfied

$ 37,500

Page 37: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Do the data support our four models?

Page 38: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

THE TIP….OF THE TIP

Page 39: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

___________________________________

POSITIVE CORRELATION

As the value of one variable increases,

the value of a second variable also increases

Median Income

Years of Formal Education

Lower

Higher

Less More

+ correlation (r = +1.00)

Page 40: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

___________________________________

NEGATIVE CORRELATION

As the value of one variable increases,

the value of a second variable decreases

Unemployment

Rate

Years of Formal Education

Lower

Higher

Less More

- correlation (r = -1.00)

Page 41: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

___________________________________

ZERO ‘0’ CORRELATION

The relationship between the value of one variable and the value of a second variable is

random

Years of Formal Education

Shorter

Taller

Less More

Zero Correlation

Height

x

x

x

x

x

x

x

x

x

x

x

x

x

x x

x

x

(r = 0.00)

Page 42: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

___________________________________

CORRELATION CANNOT BE DETERMINED

because the value of one (or both) variable(s) is constant or almost constant

Lower

Higher

Years of Formal Education = BA, BS

Unemployment

Rate

Page 43: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

The Adoption Decision (Model 1)

Page 44: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Time 1/First contact data

Page 45: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Phase 1: A Decision Under Risk

Likelihood of implementing as

indicated by Stage

Implementer Adopter Wait & See Never

Perceived

Risk of

Adopting

Capacity to

Manage or

Absorb Risk

Risk-taking

Propensity

-.51

+.38

+.20

Page 46: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Antecedents to Risk Perceptions

Likelihood of implementing as

indicated by Stage

Implementer Adopter Wait & See Never

Perceived

Risk of

Adopting

Capacity to

Manage

Risk

Risk-taking

Propensity

-.51

+.38

+.20

ANT E C E D ENT S

Page 47: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Antecedents to Perceived Risk

Perceived

Risk

Innovation Level Factors

• Relative Advantage

• Scientific Evidence

• Experiential Evidence

Org-Level Factors

• Knowledge Set

-.20

-.30

-. 43

-.51

Environmental Factors

• Norms for Adoption

-.45

Page 48: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Antecedents to Risk Management

Capacity to

Manage Risk

EBP–Level Factors

Ease of Use

Org–Level Factors

Top Mgmt. Support

Environmental Factors

Environmental uncertainty

+ .45

+ .50

- .22

Craft Skills+ .2

5

Dedicated Resources

+ .63

Page 49: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Antecedents to Risk Propensity

Organization-Level Factors

Learning Encouragement

Managerial Attitude

About Change

Risk

Propensity

+.71

+.23

Page 50: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Summing Up: Model 1

3. Antecedents have implications for action3. Antecedents have implications for action

1. Adoption decision is a decision 1. Adoption decision is a decision involving riskinvolving risk2. Organizations are more likely to adopt 2. Organizations are more likely to adopt if:if:

Perceived risk of adopting is lowPerceived risk of adopting is low

Capacity to manage risk is highCapacity to manage risk is high

Propensity to take risks is highPropensity to take risks is high

Page 51: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 2: Implementation Phase

Understanding Outcomes of Understanding Outcomes of Implementation Implementation

for Adopters and Implementersfor Adopters and Implementers

Page 52: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Time 2/Second Contact Data

Page 53: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Two classes of outcomes

1. Implementation Effectiveness

(e.g., fidelity, assimilation)

2. Innovation/practice Effectiveness

(e.g., positive outcomes)

Page 54: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Is implementation effectiveness related to innovation effectiveness?

IMPLEMENTATION EFFECTIVENESS

INNOVATION EFFECTIVENESS

Reinvention1

Positive outcomes

?

-.64

Assimilation Positive outcomes

.61

1 Self report; reflects extent to which practice was modified

Page 55: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Level 4: Inter-organizational

Level 3: Adopting organization

Level 2: Project level

Level 1: Innovation level

Dependent Variables:

• Implementation effectiveness

• Innovation effectiveness

Level 5: Environmental Model 2

Page 56: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Assimilation: One measure of

implementation effectiveness

Page 57: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Is Assimilation Explained by Variables at Multiple Levels?

Page 58: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

DYAD: Communication quality +.45

ORG: Learning culture +.30

Centralization +.43

PROJECT: Dedicated resources +.52

Ease of use +.40

INNOV: Fit w/Tx philosophy +.45

Dependent Variable: Assimilation*

* Extent practice seen as part of permanent operations

Some Examples

Page 59: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Variables at multiple levels are related to reported

assimilation.

Page 60: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Are views about positive outcomes explained by

variables at multiple levels?

Page 61: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Positive outcomes

Overall positive consequencesOverall positive consequences Positive outcomes for consumersPositive outcomes for consumers Positive impact on organization’s imagePositive impact on organization’s image Positive impact on organization Positive impact on organization

functioningfunctioning Overall positive impactOverall positive impact Extent expectations realizedExtent expectations realized

Page 62: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

DYAD: Identification +.40 to +.60

ORG: Risk mgmt. +.27 to +.40

PROJECT: Perf. monitoring +.52 to +.74

Access to TA +.48 to +.66

Reinvention -.24 to -.49

INNOV: Scientific evidence +.30 to +.60

Dependent Variable: Positive Outcomes

Some Examples

Page 63: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Variables at multiple levels are related to perceived positive outcomes.

Page 64: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 3: Cross-Phase Effects on Implementation Outcomes

Understanding Effects of Initiation-Phase Understanding Effects of Initiation-Phase and Decision-Phase Variables on and Decision-Phase Variables on

Implementation Outcomes Implementation Outcomes

Page 65: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

INITIATION Decision

IMPLEMENTATION Outcomes

Outcomes

TimeTimeTimeTime

Model 3: Cross-Phase Effects Cross-Phase Effects on Implementation Outcomeson Implementation Outcomes

Time 1Time 1 Time 1Time 1 Time 2Time 2

Page 66: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

INITIATION(Time 1)(Time 1)

Decision

IMPLEMENTATION OutcomeOutcomess

(Time 2)

OutcomeOutcomess

(Time 2)

TimeTime

Model 3: Initiation-Phase Initiation-Phase EffectsEffects

Page 67: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Expected Benefits +.44Relative advantage +.63Trust CCOE +.46Results demonstrability +.49

Assimilation

Initiation-Phase Effects

Page 68: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Expected Benefits +.58 to +.69Relative advantage +.59 to +.74 Trust CCOE +.38 to +.57Results demonstrability +.26 to +.51

Positive Outcomes

Initiation-Phase Effects

Page 69: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

INITIATION Decision

(Time (Time 1)1)

IMPLEMENTATION

TimeTime

Model 3: Decision-Phase EffectsDecision-Phase Effects

Outcomes

(Time 2)

Outcomes

(Time 2)

Page 70: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Objective decision +.37Information access +.34Internal influence +.28Organizational commitment +.37

Assimilation

Decision-Phase Effects

Page 71: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Objective decision +.46 to +.71Information access +.42 to +.61Internal influence +.31 to +.46Organizational commitment +.42 to +.52

Positive Outcomes

Decision-Phase Effects

Page 72: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Variables in earlier phases can have enduring effects on

implementation outcomes.

Page 73: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 4: Understanding Effects of Implementation-Phase Variables Over Time

Page 74: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

PRESENT OUTCOMES

Model 4: Effects of Implementation Variables Over Time

PAST

Implementation

PAST

Implementation

PRESENT

Implementation

PRESENT

Implementation

TIME

Page 75: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 4: Effects of Implementation Variables Over Time

PAST

Top Support

PAST

Top Support

PRESENT

Top Support

PRESENT

Top Support

TIME

PRESENT OUTCOMES

Page 76: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 4: Effects of Implementation Variables Over Time

PAST

Freedom to Express Doubt

PASTFreedom to

Express Doubt

PRESENTFreedom to

Express Doubt

PRESENTFreedom to

Express Doubt

TIME

PRESENT OUTCOMES

Page 77: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 4: Effects of Implementation Variables Over Time

PAST

Access to Technical

Assistance

PASTAccess to Technical

Assistance

TIME

PRESENT OUTCOMES

PRESENTAccess to Technical

Assistance

PRESENTAccess to Technical

Assistance

Page 78: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Model 4: Effects of Implementation Variables Over Time

PAST

Dedicated Resources

PASTDedicated Resources

PRESENTDedicated Resources

PRESENTDedicated Resources

TIME

PRESENT OUTCOMES

Page 79: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Implementation strategies need to be sustained in order to have positive impacts on long-term

outcomes.

Page 80: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Shifting Gears:Comparing Different EBPs

at Time One

Page 81: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Do adopting organizations hold similar views about the four

practices?

Clustering Clustering (n = 23)(n = 23) MST MST (n = 16)(n = 16) OMAP OMAP (n = 15)(n = 15) IDDT/SAMI IDDT/SAMI (n = 16)(n = 16) IDDT/SAMI with Initial Funding IDDT/SAMI with Initial Funding (n = (n = 1212**))

* 9 funded demonstrations; 12 projects

Page 82: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Organization: Organizational Commitment

MST, IDDT & IDDT-FUNDED > OMAP

5.4 6.15 5.7 5.9

0

1

2

3

4

5

6

7

Adopter

Strongly Agree

StronglyDisagree

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 83: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Innovation: Experiential Evidence MST, IDDT-FUNDED & IDDT > CBP > OMAP

4.86

4.15.5 5.8

0

1

2

3

4

5

6

7

Adopter

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Strongly Agree

StronglyDisagree

Page 84: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Innovation: Scientific Evidence MST, IDDT-FUNDED & IDDT > CBP & OMAP

4.76.4

4.55.9 6.3

0

1

2

3

4

5

6

7

Adopter

Strongly Agree

StronglyDisagree

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 85: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Innovation: Magnitude of Change Required to Implement

MST, IDDT-FUNDED & IDDT > CBP & OMAP

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

4.78

2.66.4 6.5

0

3

6

9

12

15

Adopter

Page 86: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Innovation: Fidelity Seen as Crucial to

Implementing the Practice MST > OMAP, CBP, IDDT & IDDT-FUNDED

3.95.4

4.4 3.8 3.5

0

1

2

3

4

5

6

7

Adopter

Strongly Agree

StronglyDisagree

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 87: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Implementation: Resources* for Initial Implementation

No differences

4.2 4.7 5 4.75.5

0

1

2

3

4

5

6

7

Adopter

Strongly Agree

StronglyDisagree

* money, personnel & time

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 88: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Implementation: Resources* for Ongoing Implementation OMAP > CBP, MST & IDDT > IDDT-FUNDED

4.2 4.25 4.4

3.4

0

1

2

3

4

5

6

7

Adopter

Strongly Agree

StronglyDisagree

* money, personnel & time

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 89: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Implementation: Problems Recruiting Staff

MST > CBP, OMAP, IDDT & IDDT-FUNDED

3

8

3.6 4 4.9

0

2

4

6

8

10

Adopter

GreatExtent

No Extent

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 90: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Implementation: Reinvention No differences

2.8 2.3 2.8 3.3 3.5

0

1

2

3

4

5

6

7

Adopter

Very GreatExtent

No Extent

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 91: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Outcome: Assimilation CBP, OMAP & IDDT > IDDT-FUNDED

5.85 5.7 6

4.3

0

1

2

3

4

5

6

7

Adopter

Very GreatExtent

No Extent

Clu

ster

ing

IDD

T

IDD

T-Fu

nded

MST

OM

AP

Page 92: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

A peek at

interview data

Page 93: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Approach

Interview team produces transcripts from Interview team produces transcripts from interviews with multiple agency sourcesinterviews with multiple agency sources

Qualitative Qualitative “codes”“codes” attached to text in Atlas Ti attached to text in Atlas Ti Software program such as:Software program such as:

Issue diagnosis & decision processIssue diagnosis & decision process Planning process for EBP implementationPlanning process for EBP implementation Facilitators & BarriersFacilitators & Barriers Expected/unexpected, +/- outcomesExpected/unexpected, +/- outcomes

Unit of Analysis =Unit of Analysis = “mentions” “mentions” or coded phrasesor coded phrases

Page 94: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Focus of today’s look at qualitative data

Data collected during time one/first contact Data collected during time one/first contact with 36 projects (~ 3 interviews per)with 36 projects (~ 3 interviews per)

Projects X StageProjects X Stage 18 Implementers18 Implementers 7 Adopters7 Adopters 7 Wait & See/Never 7 Wait & See/Never 4 De-adopters4 De-adopters

Projects X EBPProjects X EBP 13 IDDT13 IDDT 9 Cluster-Based Planning9 Cluster-Based Planning 7 OMAP7 OMAP 7 MST7 MST

Page 95: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Glossary of Categories

CCOECCOE - relating to the CCOE, its staff and - relating to the CCOE, its staff and services it provides.services it provides.

EBPEBP – perceptions relating to the innovation. – perceptions relating to the innovation.

MoneyMoney - expenses (actual or anticipated), - expenses (actual or anticipated), funding of the EBP and financial issues that funding of the EBP and financial issues that impact the agency.impact the agency.

Staff Staff - reactions, recruitment, retention and - reactions, recruitment, retention and qualifications of staff. qualifications of staff.

System System - coordination, collaboration, and - coordination, collaboration, and interest in Mental Health and other related interest in Mental Health and other related systems.systems.

Page 96: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

CCOE: Major Themes

Facilitators (n = 119)Facilitators (n = 119)

Attended CCOE Attended CCOE presentation/became presentation/became aware of CCOE/had aware of CCOE/had previous experience previous experience with (n = 55)with (n = 55)

CCOE provides CCOE provides instrumental help instrumental help (n = 50)(n = 50)

Positive reaction to Positive reaction to CCOE (n = 11)CCOE (n = 11)

Barriers (n = 36)Barriers (n = 36)

CCOE doesn’t CCOE doesn’t understand the understand the agency’s issues or agency’s issues or constraints (n = 9)constraints (n = 9)

Page 97: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

CCOE: Mentions by Stage

20

51

11

37

5

27

220

25

50

75

100

125

150

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 98: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

EBP: Major Themes

Facilitators (n = 225)Facilitators (n = 225)

Received training or Received training or information (n = 53)information (n = 53)

EBP is good match with EBP is good match with culture, systems, or culture, systems, or similar to what we similar to what we already do (n = 24)already do (n = 24)

EBP might be useful EBP might be useful (n = 19)(n = 19)

Barriers (n = 153)Barriers (n = 153)

Don’t know how to Don’t know how to proceed – in the dark proceed – in the dark (n = 24)(n = 24)

EBP isn’t a good fit to EBP isn’t a good fit to this organization this organization (n = 13)(n = 13)

EBP might NOT be EBP might NOT be useful (n = 13)useful (n = 13)

Page 99: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

EBP: Mentions by Stage

135

31 11

48

19

85

2227

0

25

50

75

100

125

150

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 100: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Money: Major Themes

Facilitators (n = 69)Facilitators (n = 69)

Received funds (n = Received funds (n = 31)31)

Identified potential Identified potential funds (n = 24)funds (n = 24)

There is a potential There is a potential savings from the EBP savings from the EBP (not necessarily for the (not necessarily for the agency) (n = 6)agency) (n = 6)

Barriers (n = 115)Barriers (n = 115)

Agency has financial Agency has financial issues/EBP costs issues/EBP costs money (n = 80)money (n = 80)

Funding for the EBP is Funding for the EBP is not sustainable (n = not sustainable (n = 29)29)

Our funding Our funding shrunk/was lost/ended shrunk/was lost/ended (n = 11)(n = 11)

Page 101: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Money: Mentions by Stage

1

37

1219

3344

2018

0

25

50

75

100

125

150

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 102: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Staff: Major Themes Facilitators (n = 122)Facilitators (n = 122)

Staff is interested/ Staff is interested/ supportive/likes the supportive/likes the EBP (n = 25)EBP (n = 25)

Staff hired for program Staff hired for program (n = 18) (n = 18)

Staff thinks the EBP Staff thinks the EBP makes sense (n = 8)makes sense (n = 8)

Barriers (n = 171)Barriers (n = 171)

Recruitment & Recruitment & turnover issues (n = turnover issues (n = 67)67)

Resistance to EBP, Resistance to EBP, skepticism, lack of skepticism, lack of interest (n = 44)interest (n = 44)

Competing priorities Competing priorities (e.g. innovation vs. (e.g. innovation vs. productivity) (n = 15)productivity) (n = 15)

Page 103: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Staff: Mentions by Stage

82

5 10

25 24

112

1619

0

25

50

75

100

125

150

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 104: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

System: Major Themes

Facilitators (n = 106)Facilitators (n = 106)

Support and interest in Support and interest in the system (n = 34)the system (n = 34)

Collaboration/ Collaboration/ cooperation/ cooperation/ communication & communication & integration in the integration in the system (n = 33)system (n = 33)

Barriers (n = 82)Barriers (n = 82)

Lack of support/no Lack of support/no interest (n = 29)interest (n = 29)

Conflict, lack of Conflict, lack of collaboration between collaboration between important entities, no important entities, no communication (n = 29)communication (n = 29)

Competing priorities & Competing priorities & turmoil in system (n = turmoil in system (n = 9)9)

Page 105: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

System: Mentions by Stage

42

107

47

21

32

1712

0

25

50

75

100

125

150

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 106: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Summing Up: Facilitator/Barrier Analysis - Category

0

175

350

525

700

Facilitators Barriers

Overall, facilitators Overall, facilitators were mentioned were mentioned more often than more often than barriers (641:557).barriers (641:557).

EBP: The category EBP: The category with the most with the most mentions of mentions of facilitators (225);facilitators (225);

Staff: The category Staff: The category with the most with the most mentions of mentions of barriers (171).barriers (171).

CCOE

EBP

$

Staff

System

CCOE

EBP

$

StaffSystem

Page 107: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Facilitator & Barrier Analysis -Phase

Facilitators and barriers can usually be Facilitators and barriers can usually be identified as occurring during specific identified as occurring during specific phasesphases of the process. of the process.

The next analysis separates most of the The next analysis separates most of the same “mentions” in terms of phase in same “mentions” in terms of phase in which they occurred.which they occurred.

Page 108: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Facilitator & Barrier Analysis – Initiation Phase

Initiation PhaseInitiation Phase – A facilitator or barrier – A facilitator or barrier that is anticipated or experienced PRIOR that is anticipated or experienced PRIOR to the adoption decision. to the adoption decision.

Initiation PhaseInitiation Phase Facilitators = 229 Facilitators = 229 Initiation PhaseInitiation Phase Barriers = 91 Barriers = 91

Page 109: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Mentions during Initiation Phase

7655

16

82

3

30

18

40

0

25

50

75

100

125

150

175

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 110: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Early in the Implementation Phase

Early ImplementationEarly Implementation – A facilitator or – A facilitator or barrier that is anticipated or barrier that is anticipated or experienced AFTER the adoption experienced AFTER the adoption decision, but before full implementation. decision, but before full implementation.

Early ImplementationEarly Implementation Facilitators = 166 Facilitators = 166 Early Implementation Early Implementation Barriers = 122Barriers = 122

Page 111: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Mentions during Early Implementation

103

011

52

15

76

31

00

25

50

75

100

125

150

175

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 112: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Implementation Phase

ImplementationImplementation – A facilitator or barrier – A facilitator or barrier that is anticipated or experienced that is anticipated or experienced AFTER the agency begins to implement AFTER the agency begins to implement the EBP.the EBP.

ImplementationImplementation Facilitators = 155 Facilitators = 155 ImplementationImplementation Barriers = 250 Barriers = 250

Page 113: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Mentions during Implementation Phase

133

020

2

76

162

120

0

25

50

75

100

125

150

175

Wait & See/

Never

Adopter Implementer Deadopter

Facilitators Barriers

Page 114: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Summing Up: Facilitator/Barrier Analysis - Phase

Initiation:Initiation: Facilitators are mentioned more Facilitators are mentioned more than TWICE AS FREQUENTLY as barriers.than TWICE AS FREQUENTLY as barriers.

Early Implementation:Early Implementation: Adopters & Adopters & Implementers mention 50% more facilitators Implementers mention 50% more facilitators than barriers (trend not seen in Wait & than barriers (trend not seen in Wait & See/Never or Deadopters).See/Never or Deadopters).

Implementation:Implementation: While there are more While there are more barriers than facilitators mentioned throughout barriers than facilitators mentioned throughout the Implementation phase, Deadopters the Implementation phase, Deadopters mention nearly FOUR TIMES more barriers mention nearly FOUR TIMES more barriers than facilitators.than facilitators.

Page 115: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

So what does all this mean?

Page 116: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

Major Messages

Adoption decision is a risky decision Adoption decision is a risky decision

Implementation effectiveness related to but Implementation effectiveness related to but not equal to innovation effectivenessnot equal to innovation effectiveness

Factors at many levels contribute to successFactors at many levels contribute to success

What happens early (e.g., during initiation) can What happens early (e.g., during initiation) can have enduring effects have enduring effects

Present implementation climate explains Present implementation climate explains present outcomespresent outcomes

Page 117: Phyllis C. Panzano, Ph.D., PI Dee Roth, M.A., Co-PI Bev Seffrin, Ph.D, Senior Consultant Dushka Crane-Ross, Ph.D., Project Manager Decision Support Services,

SOME IMPLICATIONS


Recommended