Date post: | 22-Dec-2015 |
Category: |
Documents |
Upload: | henry-burke |
View: | 214 times |
Download: | 0 times |
Phyllis MurphieLead Respiratory Nurse NHS D&G31st March 2010
Service Improvement –Evolution of Sleep Medicine Service in
NHS D&H
Service Outline• 430 patients on CPAP therapy• 25 on home NIV therapy. • Predicted annual demand estimated at 80 -100 new patients
commencing CPAP therapy and 12 new patients receiving NIV therapy
• Ear Nose and Throat department used for in-patient based sleep investigations
• Most limited channel studies done as outpatient based service.• > 300 new referrals per year requesting limited channel sleep studies.
Obstructive Sleep Apnoea Hypopnoea Syndrome- OSAHS• OSAHS
– common sleep disorder caused by repetitive upper airway obstruction during sleep
– characterized by pauses in breathing during sleep often accompanied by oxygen desaturation
Signs/Symptoms of OSAHS• Loud snoring• Excessive daytime sleepiness• Lack of concentration• risk factors for developing OSAHS
include increasing age, obesity and being male.
• Prevalence - 4% of middle-aged men and 2% of middle-aged women in the UK.
Service Consequences for OSAHS diagnosis and treatment
•Sleep studies•One of diagnostic tests that has referral to treatment standard of 18 weeks•To be achieved by 2011
Service Redesign• Clinical teams/18 week teams
working together• Innovative ideas to increase the
number of outpatient based diagnostic sleep studies.
• PDSA - Service redesign projects
Referral handling• Respiratory nurse triage of referrals requests
• All internal/external requests for sleep study on TOPAZ
• Routine/soon (vocational drivers)
• Local referral guidelines developed with ENT/Max fax department
• Electronic SCI referral being developed (now part of National Scottish Sleep Forum ongoing work plan
Booking Processes• Acknowledgment letter regarding referral sent to patient• Requesting they contact secretary to book appointment for sleep
study• No response 2 weeks• 2nd letter • No response 2 weeks • Refer back to GP• Remove from W/L
Diagnostic service redesign• V 1- 45 minute outpatient appointment on the day of sleep investigation, clinical history,
examination, routine bloods – Nurse Led
• V 2- 45min - 1hour return appointment day to download and score sleep study and discuss
further treatment options /interventions – negative studies discharged back to referrer – Medical
Input as requested by RNS
• V 2- Positive diagnostic tests for symptomatic OSAHS offered a 1-2 week trial of Auto CPAP
• V 3- CPAP proven to be acceptable /effective next review, then supplied with fixed pressure
CPAP unit and delivery system
• V4 - Reviewed in the Sleep clinic in 3 - 6 months,
1 year, 2 years,
Could consider open access review in compliant patients
Diagnostic service redesign• Where diagnostic uncertainty, patients reviewed 3-6 months in
sleep medicine clinic for further assessment of symptoms
• Consideration of repeat limited sleep diagnostic testing may be an
option
• Referral for full PSG to the Royal Infirmary Edinburgh Sleep
Medicine Unit.
2007-2008 Service delivery
25
180
5040
220
1528
208
15
0
50
100
150
200
250
2007 2008 2009
Hotel Sleep study
Home Sleep study
IP sleep study
Reporting of sleep studies
• Service limitation – no physiologist input
• Development bid 2009- unsuccessful
• RNS – manually scores sleep studies where indicated
• Result verified by Physician where indicated
• More medical input to the service required- development bid unsuccessful
Managing DNA’s• FA x 1 is given for DNA’s
• Letter sent to patient and copy to GP re DNA in case of postal issue
• DNA rate usually low as patient focused booking with Respiratory secretary.
• DNA’s in Sleep medicine clinics – same as above.
Patient Satisfaction with service
• Questionnaire of patient’s views of service delivery
• Demonstrated overall satisfaction with service provision and a preference for home based testing where possible
• Number of failed/repeat tests are minimal
Current service limitations• People from West of region have to travel to Dumfries for IP/Hotel
based sleep study – 150 mile round trip• No respiratory physiology staff input into scoring of sleep studies• Follow-up needs of the increasing numbers on CPAP is now limiting our
ability to carry out new assessments.• Demand for service now greater that Medical/Nursing staff capacity• New service not sustainable long term with increased demand and new
reduced targets
Benefits of Redesign of Service• 2007- 205 outpatient based sleep studies• 2008- 260 outpatient based sleep studies• 2009 – 251 out patient sleep studies• 881 bed days saved over three year period
amounting to net saving of £263,00 for NHS D&G• Outpatient based sleep studies are an
appropriate/acceptable model of service delivery for majority of referrals
• Current waiting time <12 weeks
Lean Principles Already Applied to Service
• Multi-diagnostic sleep sessions- Increased capacity and workflow• Reduce annual CPAP recall to 2 years –consider open access review• Diagnosis to treatment established reduced from 5 visits to 3• Screening referral protocol introduction to improve quality of referral and
referral to correct service pathway/reduce inappropriate referrals• Auto CPAP trial reduced from 2 weeks to one week in most cases• Home auto titration in all patients – increased capacity and workflow• Home diagnostic/hotel diagnostic and auto titration services in almost all
referrals• Consideration of sleep screening/diagnostic services closer to patients
homes – discussions taking place re feasibility
More Service Redesign Ideas
• Development of recommended local/national referral, diagnosis, treatment and review standards
• Better quality referral to ensure patient on correct pathway
• Development of National Dataset with ISD to measure demand/access/equity of services
• National SCI electronic referral system • Increased specialist nurse/physiology staffing• Investment in more diagnostic equipment• New ways of delivering diagnostic services closer to
home – primary care – remote clinics • Open access review on request of non complex
/complaint patients on CPAP to free up RNS time