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Physician Group Benefits

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Strong Tradition, Powerful Partnership: Sun Life Financial and Medical Group Insurance Services, Inc. (MGIS) have partnered to become the nation’s leading provider of Physician Group Disability and Life plans. Physician Group Benefits
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Page 1: Physician Group Benefits

Strong Tradition, Powerful Partnership: Sun Life Financial and Medical Group

Insurance Services, Inc. (MGIS) have partnered to become the nation’s leading

provider of Physician Group Disability and Life plans.

PhysicianGroup

Benefits

Page 2: Physician Group Benefits

twoone

threefour

Experience meeting the unique benefitneeds of physicians, dentists, and othermedical professionals

International financial strength

Ability to make things easy

Best-in-class contract features customizedto a physician’s or dentist’s specialty

Page 3: Physician Group Benefits

The Best in Group Benefits for Physician Groups

When it comes to group benefits, physicians, dentists, and other medical professionals

require special attention. Not only do these groups want hassle-free administration of

their Disability and Life plans, they also have a wide variety of medical specialties, job

capabilities, and compensation structures that require specialized plan designs.

Since 1969, MGIS has arranged physician-specialized benefit solutions. They are now

the nation’s largest medical group administrator, and administer all Sun Life Financial

Employee Benefits Group physician plans. Chartered in 1865, Sun Life Financial

is an international powerhouse known for its impressive financial strength and stellar

insurance products. As industry leaders, we have partnered together to offer physician

groups the best in Group Disability and Life benefits. Look around, and you will

soon discover that our combination of service and coverage is truly unbeatable.

Physicians, dentists, and other medical professionals

have unique needs as customers ...

Specialized coverage, and a focus on superior service.

We are proud to offer you both.

Page 4: Physician Group Benefits
Page 5: Physician Group Benefits

International financial strengthWe’ll be here when you need us.

Sun Life Financial is aninternational financialservices powerhouse,

serving millions of peoplein the United States,Canada, the United

Kingdom, Hong Kong,the Philippines, Japan,

Indonesia, India,China, and Bermuda.

The 3rd largest insurancecompany in NorthAmerica, based on

market capitalization,2

we are a top 10 groupinsurance carrier

in the U.S.3

one

• Canada

• United States

• Bermuda

• Brazil

• Chile• Argentina

• United Kingdom• Ireland

• Bahrain

• India

• People’s Republic of China

• Japan

• Hong Kong

• Philippines

• Indonesia

• Australia

Singapore •

Choosing the most financially secure carrier for Group Disability and Life benefits is the

best way to ensure that physician group employees receive the financial support promised

to them—whether they need that support today or decades into the future.

Sun Life Financial enjoys independent ratings that place us among the top financial

companies in North America. Ask your local Sun Life Financial Representative for a side-by-

side financial and rating comparison with other carriers.1 You’ll see that we’re hard to beat.

And don’t you want that kind of financial strength supporting your Physician Group

Disability and Life plans?

Sun Life Financial Worldwide Operations

1 For up-to-date ratings, please check the Investor Relations section of our corporate website at www.sunlife.com.2 According to Bloomberg as of April 1, 2009.3 Ranking based on inforce premium. For Life, JHA 2008 US Group Life Market Survey; for Disability, JHA 2008 U.S. Group

Disability Market Survey; for Stop-Loss, internal market research.

Page 6: Physician Group Benefits

Physicians, dentists, and other medical professionals have unique service and insurance needs that

can only be met by companies with extensive technical expertise. We have that expertise. In fact,

we are a market leader in serving physician groups in North America. Over one million employees

in the medical industry call on us for service.

Together, Sun Life Financial and MGIS provide the best physician group benefit plans

through our combination of specialized services, physician and dentist group knowledge and

experience, and feature-rich products.

Experience meeting the unique benefitneeds of physicians, dentists, and othermedical professionals

We have the expertise to offer the best.

two

Page 7: Physician Group Benefits

As the nation’s largest provider of insurance services to physician groups, MGIS has the

knowledge, the resources, and the consistent experience to assure our customers are well

taken care of for all their group benefit needs. MGIS sees itself as a physician’s advocate.

More than 90% of our physician group customers renew with us every year ... a statistic

that serves as proof of our service excellence.

Experienced MGIS Account Managers

The last thing a busy physician’s or dentist’s office needs is to worry about who to call with

insurance questions. That’s why MGIS Account Managers are the first line of support. Our

team of professionals is specially trained to manage all areas of benefits administration,

including enrollment, eligibility, communication, and claims. Our customers know they can

count on their dedicated Account Managers for knowledgeable, prompt, and courteous service.

Easy administrationMGIS also makes things easy for our customers through technology. With the MGIS

Compass Administration System, customers can pay bills online, see prior bills, see

detailed account information, download census data, update employee information, and

download forms. Best of all, because we recognize that no two practices are the same,

billing information is available in a variety of formats—through a hard copy list bill, an

online bill, or over the phone by talking with one of our friendly Account Managers.

Ability to make things easyServing physicians is our strength.

threeOur Claims PromiseAll our physician groups

are supported by auniversal claims promise:

• Treat our customers withempathy and respect

• Act with integrity

• Apply the sameclaim review standards

every time

• Make prompt paymentof all eligible claims

• Provide clear, concisecommunication

Page 8: Physician Group Benefits

Dedicated disability claims centerOur physician group customers enjoy the services of a dedicated disability claims center

located in Portsmouth, NH. This center—along with the liaison provided by the MGIS

Account Manager—assures an expert and hassle-free claims process.

• The Sun Life Financial Claims Center is staffed with professionals who are

experienced in the unique needs of physicians, dentists, and other medical

professionals—including a wide variety of specialties and sub-specialties,

compensation structures, and business organizations.

• The claims center has a wealth of resources available to it, including on-site

physician and psychiatric consultants, a network of some of the best physicians

and dentists in the U.S., a Certified Public Accountant, Registered Nurses, and

Social Security advocates.

• Sun Life Financial’s rehabilitation counselors have a deep understanding of health

care occupations, enabling them to meet the specialized needs of physicians,

dentists, and their staffs.

• Our world-class claims system allows us to quickly pull up a claimant’s file and

respond to questions on the spot. Our system also includes built-in workflows

and automated correspondence, so we can make claims decisions more quickly.

Great service ... guaranteed!While most carriers talk about great service, we actually back our promise with money-back

service guarantees for all our customers.4

Group LTD Claims 100% payment accuracy for all new LTD claims;100% compliance with ERISA service requirements

Group STD Claims 100% claims processing accuracy 98% of the time; claimsdecisions or requests for additional information within5 business days

Group Life Claims 100% of claims will be processed within 10 business days(upon receipt of complete claim documentation); requests foradditional information will be sent within 5 business days;100% processing accuracy

Customer Service 1-day response time to customer phone calls, letters, and emails

Overall Satisfaction 100% customer satisfaction

4 Certain limitations apply. If we do not meet these service standards, the policyholder is given a refund

as a percentage of premium.

Page 9: Physician Group Benefits
Page 10: Physician Group Benefits

We have the knowledge and experience to offer all the contract features that physician groups need

to sponsor a successful benefits plan, at a competitive price.

Long Term DisabilityOur Long Term Disability (LTD) plans provide loss-of-income security for over one million

health care professionals and their employees across the country. Our unique contract features

give physicians, dentists, and other health care professionals the protection they need.

Here are some of our standard LTD features:

• Benefits to accommodate the broad array of earnings a physician or dentist receives,

including base pay, bonuses, production formulas, partnership earnings, etc.

• “Own-Occupation” to age 65 with “Own-Occupation Specialty/Sub-Specialty”

protection for physicians and dentists

• No income loss requirement if totally disabled and not working (just a loss

of duties requirement)

• Benefit percentages up to 66 2/3%

• Monthly benefits up to $20,000 (larger maximums available)

• Liberal Guaranteed Issue levels

• Dual Residual Disability Formulas (“Best of Both Worlds” Benefits)

• Choice of Elimination Periods

• Flexible earnings definitions

• Survivor Income Benefit

• Twelve-month Sabbatical Coverage Continuation

• Retro Disability BenefitsSM

• Conversion Privilege

• Multi-year rate guarantees

• Comprehensive EAP, provided by ComPsych® Corporation

• No mandatory “managed disability” provisions for physicians, such as:

•No self-reported limitations • No Maximum Capacity language

•No Mandatory Rehabilitation • No 40-hour work week language

Best-in-class contract features customizedto a physician’s and dentist’s specialty

fourWe provide the coverage that physicians need.

Page 11: Physician Group Benefits

• Infectious and Contagious Disease

Rider (IDR) Benefit

• Cost-of-Living Adjustment

(COLA) Benefit

• Assisted Living Benefit

• Extended Earning Benefit

• Business Overhead Expense Benefit

• Pension Contribution Benefit

• Progressive Disease Benefit

• Relocation Expense Benefit

• Child Care Benefit

• COBRA Continuance

Premium Benefit

• Dependent Child Continuing

Education Benefit

• Social Security Incentive

Endorsement

Here are some of our optional LTD features:

Short Term DisabilityOur Short Term Disability (STD) programs provide physician group employees with seamless

transitions to LTD. We also set ourselves apart through superior analysis for early intervention

opportunities, quick claim turnaround times, and online claims submission and status.

Here are some of our standard features:

• Satisfy Elimination Period with total or partial disability

• Total and partial disability benefit

• Weekly benefits up to $2,000

• Benefit percentages up to 66 2/3%

• Up to 100% replacement on partial disability

Group LifeOur Group Life and AD&D programs focus on the special requirements of physician groups:

high benefit levels, generous Guaranteed Issue amounts, and continuing protection in case

of a disability.

Here are some of our standard features:

• Flexible benefit schedules with high guaranteed issue limits

• Accelerated Benefits provisions that provide early access to benefits

• Integrated LTD/Life Waiver of premium process with no waiting period

• Portability and Conversion

• Emergency Travel Assistance for employees, provided by Assist America

• SecurAssist® for employers, provided by Assist America

• A wide variety of Voluntary Life programs

When it comes to providingbenefit plans to physiciangroups, our partnershipprovides the best inservice and the best incoverage. There is simplyno comparison.

Choose Sun LifeFinancial and MGISfor the Best inGroup Benefits forPhysician Groups!

Page 12: Physician Group Benefits

Administration by:

Medical Group Insurance Services, Inc.

1849 W. North Temple

Salt Lake City, Utah 84116

www.mgis.com

Customer Service for SLF/MGIS Physician Groups: MGIS at 1-800-969-6447

Retro Disability Benefits is available in all states except CA and VT. Guaranteed Issue for Smaller Physician Practices is available in all states except CA.Updated Material and Substantial Duties Definition, Dentist Definition, and Waiver of Pre-Existing Conditions for Transferring Physicians and Dentists areavailable in all states except CA and VT. Increased LTD Conversion Benefit is available in all states except CA. Expanded Pension Contribution Benefit Rider,Recurrent Condition Definition, and Social Security Incentive Endorsement are available in all states except CA, NH, and VT. New Relocation ExpenseBenefit is available in all states except CA, CT, FL, NH, and VT. Child Care Benefit and Dependent Child Continuing Education Benefit is available in all statesexcept CA, CT, NH, VT, and VA. COBRA Continuance Premium Benefit is available in all states except CA, CT, NH, and VT.

Administration for Physician Disability and Physician Life products is provided by MGIS. In NC, administration for Physician Disability and Physician Lifeproducts is provided by MGIS NC.

The disability policies provide disability income insurance only. They do not provide basic hospital, basic medical, or major medical insurance as defined bythe New York State Insurance Department.

Group insurance policies are issued by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series93P-LH, 98P-ADD, 02P-STD, TDB Policy-2006, 02-SL, 07-SL, and 01C-LH-PT. In New York, group insurance policies are issued by Sun Life Insurance and AnnuityCompany of New York (New York, NY) under Policy Form Series 93P-LH-NY, 06P-NYDBL, 02P-NYSTD, 98P-ADD-NY, 02-NYSL,07-NYSL, and 01NYC-LH-PT.Product offerings may not be available in all states and may vary depending on state laws and regulations.

Sun Life Assurance Company of Canada is a member of the Sun Life Financial group of companies.© 2008 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved.Sun Life Financial and the globe symbol are registered trademarks of Sun Life Assurance Company of Canada.Visit us a www.sunlife-usa.com.

MGR/1635SLPC 19660 10/08 (exp. 10/10)

Underwritten by:

Sun Life Assurance Company of Canada

One Sun Life Executive Park

Wellesley Hills, Massachusetts 02481

www.sunlife-usa.com


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