Pika Warp Appliance Presentation (PPT)

The PIKA Warpthe Appliance for Linux / Asterisk

BD15BD15

Contents

A. About Pika Technologies

B. The Warp Appliance - overview

C. Applications

C. The Warp Appliance - Details

Pika Technologies, Inc. - ConfidentialPika Technologies, Inc. - Confidential33

Headquarters in Ottawa, Canada

20+ years experience delivering Computer Telephony building blocks

• Telephony Boards/cards for PCs• Telephone/VOIP network connectivity• Media processing applications• Embedded Telephony platform

Worldwide Partners and Customers including:• Cable Companies• Service providers• IVR developers• IP PBX developers• Gateway developers• Logging developers

Recognized focus on quality and customer service

www.pikatech.com

About Pika Technologies

http://www.pikatech.com/

The PIKA Warp - Overviewthe Appliance for Linux / Asterisk

BD15BD15

Pika Technologies, Inc. - ConfidentialPika Technologies, Inc. - Confidential

The appliance eliminates hardware and software integration problems in a solid state and brandable form factor. It includes traditional hardware based telephony line interfaces.

The PIKA WARP Appliance is a small, low cost development platform for telephony based applications using Asterisk or other PBX software. Target audience: small to medium sized business companies/entities.

The PIKA Warp Embedded Appliance

23-04-1023-04-10


FeaturesFeatures• The only embedded customizable platform!The only embedded customizable platform!• Pre-installed default Asterisk config files • Audio line-in/line-out (music on hold / paging)• One standard FXS port • Support for FXO/FXS/BRI/GSM modules• Power fail transfer ports• Fully customizable – easily private labeled• Cross-compile environment with top-level GUI • Dynamic thermal management (fan)• Solid-state / no hard drive• Platform with Open Development Environment• Desk mount/stackable or wall mountable• Compact ready-for-market form factor• Regularity Approvals:

• North American telecoms and safety (FCC/UL/CSA)• European Union (CE)

ProcessorProcessor• Embedded AMCC Power PC 440EP, 533MHz, 1,200 mips• Supports floating point and MMU

MemoryMemory• Internal flash – 256 MB• Internal RAM – 256 MB• External SD flash

• Voice mail• Prompts• Configuration files• Custom settings

CapacitiesCapacities• 75 VoIP end points• 32 simultaneous conversations• 1 standard FXS port in every unit• Up to 8 additional FXS ports• Up to 8 FXO ports• Up to 4 ports/8 channels BRI• GSM trunk modules (future)

Green FriendlyGreen Friendly• Uses 18 times less energy than a PC with boards• 10 times less end-of-life disposal space• RoHS compliant; 100% lead free• enviro-safe paint • outer packaging is 100% recycled materials

Warp - Features and Capabilities

DisplayDisplay• Liquid crystal (LCD)• 2 x 20 character programmable• Backlit• Invertible for wall mounting• API controlled• Toggle button

•Changes LCD display

23-04-1023-04-10


Power Cable SD Card

USB (v1.1)

Ethernet(10/100)

FXS Port

Audio Out /In

RS232/Serial (programming)

Analog Card4 x FXS/station + PFT

2 x BRI (4 channels)Analog Card4 x FX0/trunk +

PFT

Intelligent Fan

2 x GSM Port (future)

Warp - Ports, Connections & Interfaces

23-04-1023-04-10


Conference bridge

Typical Applications & System Building Blocks

Linux

PIKA Drivers, Media Processing Apps

Asterisk, FreeSwitch, SIPX, etc.

Dictation

Call Center

IVR

Logging/Recording

Key System

IP PBXEg. Jazinga

S/W

H/W

Powered by PIKA

End Customer Applications or Products (Asterisk enables scripts. No C programming required!)

Available 3rd party building blocks (open-source or proprietary)

Fax Server

Auto Call Dialler

PADS

Configuration GUIS/W

QoS

Gateway Voicemail

Customer Specific

Appointment Reminder

Apps

PIKA API

PIKA Warp – Example Applicationson the Appliance for Linux / Asterisk

BD15BD15

23-04-1023-04-10


The Warp – Example Applications

1.IP-PBX Solutions• Stand Alone IP PBX• Adjunct solutions: IVR,

FAX server, Voicemail, Voice Logging, IP-PBX, Predictive dialing, Alert notification, etc.

• Legacy PBX Migration

2.Fixed Mobile Convergence

3.VoIP Quality of Service • VoIP Lifecycle

Management• Packet Loss

Improvement

4.Cost Effective alternative for “CT Card + PC” solutions

5.Hosted Hybrid - Hosted VoIP PBX – Adjunct applications

6.Wireless Local Loop PBX (eg GSM trunking)

1.IP-PBX Solutions• Stand Alone IP PBX• Adjunct solutions: IVR,

FAX server, Voicemail, Voice Logging, IP-PBX, Predictive dialing, Alert notification, etc.

• Legacy PBX Migration

2.Fixed Mobile Convergence

3.VoIP Quality of Service • VoIP Lifecycle

Management• Packet Loss

Improvement

4.Cost Effective alternative for “CT Card + PC” solutions

5.Hosted Hybrid - Hosted VoIP PBX – Adjunct applications

6.Wireless Local Loop PBX (eg GSM trunking)

• x86 processor • Embedded processor

• Small-med-large applications

• Small-med applications (less than 50 users)

• Greater cost • Lower cost

• Greater power requirements • Lower power requirements

• Greater integration effort (cards, drivers, components & building PC)

• Little or no integration effort required

• Stigma: PC not as reliable as a proprietary PBX

• Purpose built, solid state, more reliable

• Familiar development environment • Embedded development environment (different skill set required)

• Large in size • Compact Solution

www.pikatech.com

Replace CT Card +PC- The perfect replacement for Dialogic (Eicon, NMS,

Brooktrout), Sangoma, Aculab and Digium card solutions


23-04-1023-04-10

IP-PBX •Customizable PBX Solution•Variable connectivity options:

• Analog/VoIP/BRI trunks• Analog/VoIP desktop phones

FaxFax

23-04-1023-04-10


IP-PBX• Adjunct solutions compliment

existing PBX’s

23-04-1023-04-10


IP-PBX

• Providing an evolution path to IP• Preserving legacy investments

SIP trunk via gateway Hybrid – SIP Trunk + offsite

extensions

SMB IP-PBX Architecture

23-04-1023-04-10


Fixed Mobile Convergence “One Number” - For Small Business with Mobile users - Plug and play (PBX independent) - No changes to PBX required - Web I/F

23-04-1023-04-10


VoIP Quality of Service•VoIP Lifecycle Management

•Network Pre-Assessment

Value proposition:

Identify QOS issues up front saving future (immediate) customer complaints.

Save additional truck rolls by resolving network usage issues during the first visit.

Identify opportunity to sell replacement network infrastructure to resolve potential issues.

Minimize time spent at an install that is never going to work properly

Identify appropriate/reasonable SLA terms

•Emergency VoIP Diagnostics

Value proposition:

Stop the finger pointing between bandwidth provider, local network, and the solution.

Reduce customer dissatisfaction by addressing quality issues quickly via in depth diagnosis info.

Minimize truck rolls, by monitoring remotely, then sending the right tech, or no roll at all.

Service is provided on an as needed basis. No monthly recurring fees

Expert network analysis of data is available (*extra charge)

•24/7 Monitoring

Value proposition:

Characterize quality issues and isolate them before the user experience is severely degraded

Reduce the risk of not meeting your SLA commitments

Track and troubleshoot VoIP signalling issues

On-demand SLA reports use advanced correlation techniques to isolate problem sources, saving hours

of engineering support time in chasing down the source of the problem.

23-04-1023-04-10


Site A

Site C

Site B

Internet • PIKA’s Packet Safe IP Technology provides for up to a 100X improvement in packet loss over the internet.

• Dramatically improves the voice quality of calls between commonly equipped sites.

• Site B: The Warp functions as a standalone IP-PBX with Packet Safe IP Technology. GSM Trunking also provided.

• Reduce inter-site calling charges

• No need to replace your existing phone system

• Expandable – GSM, local SIP extensions

VoIP Quality of Service – Packet Loss•Packet Loss Improvement Applications•Available for any application

Hosted Hybrid Solutions

23-04-1023-04-10


1. On-site Recording Apps • Some customers want local recording• Some hosted architectures do not “see”

the media• Legal liability of the service provider

have the recording in their possession

2. IP Survivability (Chicken Switch): • loss of link• Power outage safety line• 911

3. Fax

4. GSM Routing (lease cost routing)

5. Handset switch for multiple local operators

6. Paging

7. Auto-provisioning

8. Perceived value of CPE H/W (also a churn barrier)

9. QoS (roadmap item): Warp would enable the customer to provide “your own bandwidth” vs. the service provider providing separate bandwidth.

10.Gateway to facilitate transition from PBX to Hosted (keep your own phones, PBX, wiring)

11.Key system add-ons like: door opener, bells, temp sensors, badge access readers, etc

1. On-site Recording Apps • Some customers want local recording• Some hosted architectures do not “see”

the media• Legal liability of the service provider

have the recording in their possession

2. IP Survivability (Chicken Switch): • loss of link• Power outage safety line• 911

3. Fax

4. GSM Routing (lease cost routing)

5. Handset switch for multiple local operators

6. Paging

7. Auto-provisioning

8. Perceived value of CPE H/W (also a churn barrier)

9. QoS (roadmap item): Warp would enable the customer to provide “your own bandwidth” vs. the service provider providing separate bandwidth.

10.Gateway to facilitate transition from PBX to Hosted (keep your own phones, PBX, wiring)

11.Key system add-ons like: door opener, bells, temp sensors, badge access readers, etc

www.pikatech.com

Wireless Solutions – GSM PBXWarp with future GSM module for WLL backhaul


The PIKA Warp – the detailsthe Appliance for Linux / Asterisk

04/10/23 Slide 21

Features

• Pre-installed default Asterisk config files • Audio line-in/line-out (music on hold / paging)• One standard FXS port • Support for FXO/FXS/BRI/future GSM modules• Power fail transfer ports• Fully customizable• Cross-compile environment with top-level GUI • 2 x 20 programmable LCD • Dynamic thermal management (fan)• Platform with Open Development Environment

04/10/23 Slide 22

Design

• Unique• Desk mount/stackable• Small (only twice the size of a router)

• Wall mountable

• Easily Privately

Labelled

04/10/23 Slide 23

Capacities

• 75 VoIP end points• 32 simultaneous conversations• 1 standard FXS port in every unit• Up to 8 additional FXS ports• Up to 8 FXO ports• Up to 4 ports/8 channels BRI• Up to 4 GSM radios with S/W switchable SIMs (future

module)

04/10/23 Slide 24

Hardware

• Processor• Embedded AMCC Power PC 440EP• 533MHz• 1,200 mips• Supports floating point and MMU

• Memory• Internal flash – 256 MB• Internal RAM – 256 MB• Removable SD flash

• Voice mail• Prompts• Configuration files• Custom settings

• NO hard drive

04/10/23 Slide 25

• Fan• Only runs when temperature exceeds 55°C

• Variable speed

• Built-in temperature sensor

• Can monitor temperature through OS

• One FXS port standard built in to every unit

Hardware

04/10/23 Slide 26

• One FXS port standard built in to every unit

• Expansion modules max 2 per system• 4 port analog FXO/trunk with 1 port PFT

• 4 port analog FXS/station with 1 port PFT• 2 port/4 channel BRI• 2 port GSM (future)

Hardware

FXO/trunk FXS/station BRI GSMGSM

Hardware

Ports• Ethernet (10/100)

• USB (v1.1)

• Audio In/Out

• RS232/Serial (programming)

USB (v1.1)Ethernet(10/100)

Audio Out /In

Intelligent Fan

04/10/23 Slide 28

Hardware

Ports• Ethernet (10/100)• USB (v1.1)• Audio In/Out• RS232/Serial (programming)

Display• Liquid crystal (LCD)• 2 x 20 character• Backlit• Invertible for wall mounting• API controlled• Toggle button –

• Changes display

04/10/23 Slide 29

Hardware

• Power /system status LED

• Reset button• Remotely accessible

function

• External brick power supply• NA or Europe

• Includes EMC filtering

04/10/23 Slide 30

Major Differentiators

• Customizable software development platform (PADS)• Reliability

• power fail transfer ports• solid state /no hard drive• dynamic thermal management (fan)

• Hardware telephony features• single built in FXS port• audio in/out ports• optional modules (FXO/FXS/BRI/future GSM)

• Programmable display• Easily brandable• Unique look• Proven voice applications

Date post:	24-Jan-2015
Category:	Documents
Upload:	catharine24
View:	793 times
Download:	4 times

Pika Warp Appliance Presentation (PPT)

Documents