Welcome!!South Fulton

Public Information

Officer Round Table

Hosted by THE CITY OF EAST POINT

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

Welcome

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

Purpose of Meeting

Encouraging Communication by Connecting Minds

Exchange Best Practices

Share Communication Innovations

Improve Communications Skills

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point Communications

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

East Point Communications Division

Established in Fy12 Budget Year

Serves as the Public Information Officer for the City of East Point

Works Closely with Departments to craft messages to residents and the media

EPTV22

EPTV22

24x7 Government Access TV Channel

Create Original Content

The Point

Broadcast City Council Meetings

Produce PSA’s for departments

The Point

Website

Update Web Content

Ensure Accuracy of Stories

Keep the Website Fresh

East Point Social Media

Social Media

Been using Social Media since August 2010

Used for notifications of events

Helped out drastically in crisis communications during snow storm

Benefits are infinite

Innovation

Reason for Whats Up Campaign

City faced with scrutiny over increased utility bills

Reports of unread or misread meters

Established to reinstitute faith in the Customer Care Department

Whats Up Campaign

FAQ Produced for public

series of commercials produced for web and TV station

Virtual Town Hall Meetings Hosted by City Staff

Community OutreachCitizens Leadership Academy

10 week course designed to educate residents about how the East Point City Government works

Each week is lead by Department heads

Graduates go on to be Community Advocates and involved in many boards and commissions.

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point Communications

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

How do you Communicate?

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

Communications Scenarios

Role Play

AgendaI. Welcome and Introduction

Ice Breaker

II. Purpose of Meeting

III. Introduction to East Point

IV. How do you Communicate

V. Communication Scenarios

VI. Wrap Up

Agenda

Happy Holidays!!!