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Pizza Hut Poland: S&T services all restaurants The customer As the world‘s largest pizza restaurant company with almost 6,200 restau- rants in the United States and more than 4,000 restaurants in 100 other countries, Pizza Hut, Inc., is a subsidiary of Yum! Brands, Inc.. S&T Poland has been providing all 38 Pizza Hut restaurants in Poland with hardware and software related IT services for the last 15 years. The challenge S&T Poland’s 12 branch offices provide services, which include the mainte- nance of computers, servers, monitors, printers, cash boxes and software, in the 17 Polish cities where AmRest owned Pizza Hut restaurants are located. “Our restaurants are open and operational from early in the morning until late at night, including weekends. Customers are served throughout the day, requiring the issuing and printing of till receipts as well as the execution of transactions. Our service partner must therefore provide maintenance for the computing equipment, manage the installation and continuous operation of software programs and efficiently implement updates and improvements without interrupting business operations. In essence, S&T’s specialists have been ensuring this level of service since the early 1990s, when the Pizza Hut brand was launched in Poland.“ Przemysław Poppe, IT Director at AmRest The project S&T’s service technicians cater not just for the continuous maintenance of hardware and software, but also train the AmRest-Restaurants IT staff, sup- port the introduction of new solutions and provide advice and guidance on the selection of new equipment and software. Furthermore, S&T’s specialists possess all the necessary hardware and software provider certificates and licences required by the Pizza Hut restaurants to ensure top-quality service. Benefit to the customer - high level of quality - continuous operation of software programs - continuous maintenance of hardware and software - guaranteed uninterruptible business operations S&T Success Story www.snt.pl S&T Poland The S&T group of enterprises has been operating in the Polish market since the year 2000. In 2003, S&T took over sites from Fujitsu Services in seven countries, including Poland, and incorporated them into S&T Poland. In 2007, the takeover of Polish ERP specialists BEELC resulted in a huge increase in S&T core competencies. After the takeover of IMG the Information Management Group in spring 2007, the Polish branch has now expanded further with experts from IMG Poland. S&T in Poland currently employs a total of 358 staff in 12 branches. S&T Poland belongs to the S&T Group, which with more than 3,100 employees and Euro 522,2 million in sales in 2007, S&T is the leading provider of IT consulting, IT solutions and IT services to customers in Central and Eastern Europe, the DACH region (Germany-Austria-Switzerland), Japan and China. Warsaw - Katowice - Gdansk - Wroclaw - Lodz - Poznan - Rzeszów - Bialystok - Bydgoszcz - Krakow - Szczecin - Lublin Head Office: S&T Services Polska Sp. z o.o., Mlynarska 48, 01-171 Warsaw, Poland, Phone: +48 22 535 95 00, Fax: +48 22 535 95 97, E-Mail: [email protected]
