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Plan a Winning Website WORKBOOK€¦ · 2. Table of Contents . ... Born between the mid 1990’s...

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Plan a winning website WORKBOOK Plan a winning website. Courtesy of: 1 Plan a Winning Website WORKBOOK Presented By:
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Plan a winning website WORKBOOK

Plan a winning website. Courtesy of:

1

Plan a Winning Website

WORKBOOK

Presented By:

Plan a winning website WORKBOOK

Plan a winning website. Courtesy of:

2

Table of Contents

Define your target market 3

Friends and family focus group 6

Sell yourself a website 7

Think website as a supplement 9

Website Goals 10

Question Call Log 11

Brain Dump 12

Site Map 14

What was on that page again? 16

Document and concept your brilliance 17

Meet the Author

Monica Pitts Chief Creative Officer, MayeCreate Design Monica founded MayeCreate design in 2005. She considers herself a creative web dork with the ability to speak geek and English. Raised in a house of educators, Monica’s parents taught her to teach her way through everything she loves. This book and our other online resources are her way of educating MayeCreate clients and the public about all the awesomeness of web design, online advertising and marketing.

Follow MayeCreate and Monica:

Plan a winning website WORKBOOK

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Define your target market Income Level

Low Middle Upper

Gender

Income Range

From $_____________to $ ____________ per year

Male _________% Male

Female _________% Female

Occupation

Education Level High School College Advanced Degree

Does education level make a difference in how you communicate with target about your product? Yes No

If so , how? __________________________________________________

____________________________________________________________

____________________________________________________________

List of Occupations _____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

Communication Style Check all adjectives that apply to your target market.

Precise Exact Analytical Systematic Follows Rules Quiet Careful Formal Disciplined

Decisive Tough Impatient Strong-Willed Competitive Demanding Independent Direct Self-Centered

Calm Steady Laid Back Careful Patient Sincere Modest Trustworthy Family Oriented

Sociable Talkative Open Enthusiastic Energetic Persuasive Spontaneous Emotional Impulsive

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Lifestyle

Young Family Family with Teenagers Empty Nesters Single Parent Large Family

Home Based Worker White Collar Blue Collar Students Agricultural

Career Oriented Newlyweds Busy – On the go Retired Single Income Family

How does your product or service complement their lifestyle?

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

Age Range From _____________to ____________ years old.

Generation

Greatest Generation Born from 1910 to mid 1920’s; includes veterans who fought in World War II

Silent Generation Too young to serve in World War II, recognized as children of the Great Depression

Baby Boomers Born between 1946-1964;, part of the counter culture of the 1960’s

Generation X Born after baby boom ended from 1965-1981, a.k.a. 13th Generation and Baby Busters

Generation Y Born from mid-1980’s’s to early 1990’s a.k.a. Generation Next or Millennials

Generation Z Born between the mid 1990’s and end of 2000’s, a.k.a. iGen or the Internet generation.

How does generation and age effect how you share and market your product?

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

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Audience Location

West Coast East Coast South Midwest

Local Regional National International

Urban Suburban Rural

Relationship

Current Clients Prospects Both

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Friends and family focus group How would you find a company in my industry?

Online Relationship: Current Client Prospect Friend Family

Phone Book Gender: Male Female Age:

Ask a Friend Income*: Low Working Middle Upper Middle Upper

Other

Occupation:

Location:

How would you find a company in my industry?

Online Relationship: Current Client Prospect Friend Family

Phone Book Gender: Male Female Age:

Ask a Friend Income*: Low Working Middle Upper Middle Upper

Other

Occupation:

Location:

How would you find a company in my industry?

Online Relationship: Current Client Prospect Friend Family

Phone Book Gender: Male Female Age:

Ask a Friend Income*: Low Working Middle Upper Middle Upper

Other

Occupation:

Location:

How would you find a company in my industry?

Online Relationship: Current Client Prospect Friend Family

Phone Book Gender: Male Female Age:

Ask a Friend Income*: Low Working Middle Upper Middle Upper

Other

Occupation:

Location:

*Total household income: Low $16,000 or less, Working $16,000-$30,000, Middle $30,000-$75,000, Upper Middle $75,000- $100,000+, Upper $500,000+

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Sell yourself a website Why do you want a website?

1. A website is important to my business because…

2. A website is important to my business because…

3. A website is important to my business because…

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Think website as a supplement How can it assist you in your current marketing efforts? Fill in your efforts and ideas below. Example:

Marketing Effort: Direct Mail Supplemental Website Ideas:

1. Send recipients to the website for more information

2. Provide an instant price quote for service online

3. Gather the information of those who received the instant price quote and

then use as a prospecting list.

Marketing Effort:

Supplemental Website Ideas:

Marketing Effort:

Supplemental Website Ideas:

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Marketing Effort:

Supplemental Website Ideas:

Marketing Effort:

Supplemental Website Ideas:

Marketing Effort:

Supplemental Website Ideas:

Marketing Effort:

Supplemental Website Ideas:

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Website Goals What does a website need to do for your company? Check any and all that apply:

Generate Leads Serve as resource for current customers Share information with potential customers Build rapport & credibility Reduce number of phone calls Encourage potential customers to contact Show examples of work Sell products

Additional Goals:

User Goals What actions need to be taken by your visitors to help you reach your website goals? If you want a website to generate leads for your business, do you want visitors to email you, or perhaps fill out an email form requesting more information? Opt in to your newsletter? Post a comment on your blog? Attend your events? Subscribe to your service? Purchase your product?

Goal:

User Action:

Goal:

User Action:

Goal:

User Action:

Goal:

User Action:

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Question Call Log Tally Question Relationship

1) Client Prospect

2) Client Prospect

3) Client Prospect

4) Client Prospect

5) Client Prospect

6) Client Prospect

7) Client Prospect

8) Client Prospect

9) Client Prospect

10) Client Prospect

11) Client Prospect

12) Client Prospect

13) Client Prospect

14) Client Prospect

15) Client Prospect

16) Client Prospect

17) Client Prospect

18) Client Prospect

19) Client Prospect

20) Client Prospect

21) Client Prospect

22) Client Prospect

23) Client Prospect

24) Client Prospect

25) Client Prospect

26) Client Prospect

27) Client Prospect

28) Client Prospect

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Brain Dump Organize and document your initial thoughts and ideas to clean up brain clutter. Pages In Site: Additional ideas and thoughts:

1) Home

2)

3)

4)

5)

6)

7)

Scope out the competition. Print out at least one page from each of your competitor sites. Write on the pages or fill in the chart below with what you like and dislike about the site. Be sure to highlight any “must haves!” Business Name:

Site Address:

Like Dislike Comments & must haves:

Color

Layout

Information

Features

Business Name:

Site Address:

Like Dislike Comments & must haves:

Color

Layout

Information

Features

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Business Name:

Site Address:

Like Dislike Comments & must haves:

Color

Layout

Information

Features

Status Quo List out the repeated features and pages you found in competitor sites. You need to include these items in your site to meet the industry standard for your area.

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Site Map You may not need or use all of the spaces for pages listed below, or you may need more. Adjust as needed. Categories or Pages Included on Main Navigation – These are the main pages of your site that will have links from every other page in the site. They can also be categories of information for dropdown menus not linking to a page but representing a section of the site.

Sub Pages/Secondary Pages – Pages within categories or sub categories linking from pages on the main navigation. They would be listed in sub-navigation or drop down menus.

Tertiary Pages – Pages linking from subpages or sub-categories.

Categories or Pages included on main navigation

Sub Pages/Secondary Pages Tertiary Pages

1) a) b) c) 1)

d) 2)

e) 3)

2) a) b) c) 1)

d) 2)

e) 3)

3) a) b) c)

d) 1)

e) 2)

4) a) b) c) 1)

d) 2)

e) 3)

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Pages or categories included on main navigation

Secondary Pages Tertiary Pages

5) a) b) c) 1)

d) 2)

e) 3)

6) a) b) c) 1)

d) 2)

e) 3)

7) a) b) c) 1)

d) 2)

e) 3)

8) a) b) c) d) 1)

e) 2)

9) a) b) c) 1)

d) 2)

e) 3)

10) a) b) c)

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What was on that page again? Detailed site map. Print off as many of these sheets as you need to create your detailed site map. Page/Category Name:

Description:

Sub Page Page/Category Name:

Description:

Tertiary Page Page/Category Name:

Description:

Sub Page Page/Category Name:

Description:

Sub Page Page/Category Name:

Description:

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Document and concept your brilliance When planning your website features start big then focus on the details. Make a Flowchart When a visitor is utilizing your web feature what happens first, where do they start? Complete the main steps first then fill in how you and the user will interact with the site.

Example

Step 1: The visitor will start on a page with a list of classes on the website. If they find one they like then they’ll click on a button to register How will the user Interact with the site? They will read information about classes offered and then click on a register button when they want to sign up for the class. How will I want to interact with the information on the site? I’ll want to enter dates, times, descriptions, locations and costs for classes. I want the classes to display in order of class date and to automatically drop off the public side of the site the day after the class date.

Step 2: They fill out their personal information How will the user Interact with the site? They will enter their first and last name, how many participants they want to sign up. If there’s more than one participant they need to enter that participants name too. They should enter their address, email address and phone number. How will I want to interact with the information on the site? I’ll want to be able to view, edit or delete participant information as well as print it for a class roster or export it as a marketing list for future classes. I want all class participant information to be in a centralized list containing personal information and which class they took.

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Programming Flow Chart

Step 1:

How will the user Interact with the site?

How will I want to interact with the information on the site?

Step 2:

How will the user Interact with the site?

How will I want to interact with the information on the site?

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Step 3:

How will the user Interact with the site?

How will I want to interact with the information on the site?

Step 4:

How will the user Interact with the site?

How will I want to interact with the information on the site?

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Step 5:

How will the user Interact with the site?

How will I want to interact with the information on the site?

Step 6:

How will the user Interact with the site?

How will I want to interact with the information on the site?

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