Plant Maintenance GroupAftermarket support, field services and repair

Plant Maintenance GroupAftermarket Support, Field Services and Repair

American-Marsh Pumps, one of the oldestpump manufacturers in the world, continues tomanufacture world-class products. Over our140 year history, we have been the standard ofDurability by Design. Our products have beenbuilt to meet the ever-changing requirements ofsociety.American-Marsh Pumps has manufactured

hundreds of thousands of pumps over our 140years of existence. During that time, after salessupport is paramount to maintaining our cus-tomers. The Plant Maintenance Group (PMG)exists to provide aftermarket support, field ser-vices and repair capabilities for American-MarshPump product and products of other manufac-turers. We understand the diversity in installedequipment that exists at the job site and ourfocus has been to support our customers wher-ever possible.The acquisition costs of purchased equipment

is only a very small part of the overall costsassociated with equipment ownership. The costsof maintaining equipment can vary greatlydepending on how the equipment is installed,monitored and maintained over its lifetime. Ifproper procedures are followed at each step inthe process, costs can be drastically reducedover the equipment life. Conversely, if the sameequipment is not maintained properly dramaticincreases in operation costs and downtime willoccur. The goal of the Plant MaintenanceGroup is to minimize downtime and increaseoverall system efficiency.Our Plant Maintenance Group field engineers

have the equipment needed to take care of yourequipment throughout the entire process. Frominstallation, start-up, commissioning, monitor-ing and preventative maintenance our field ser-vice professionals will make sure you are operat-ing your equipment properly. What separatesour field service engineers from others is that

140 Years of Pump Manufacturing andField Service Support

they are equipped to get the job done right, thefirst time. In addition to standard installationtools needed for installation, our service peoplehave laser alignment, vibration monitoring andtemperature monitoring equipment. These toolsallow you to see another hidden side of issuesthat can crop up unexpectedly after everyoneleaves the job site.

Corporate PMG Service Centers

American-Marsh Pumps has corporate PMGService Centers spread throughout NorthAmerica to offer another higher level of repaircapabilities that are simply not available any-where else. These service centers are located inTennessee, Florida, Louisiana, Nebraska andCalifornia. Factory certified repair of equipmentis the ultimate level of confidence that properprotocols and procedures are followed givingyour equipment the best opportunity of a sec-ond chance at long life.American-Marsh Pumps PMG Service Centers

have all necessary equipment to make sure yourequipment is repaired and brought back up tofactory tolerances most accurately and efficient-ly. From lathes, boring mills, plasma tables andcoordinate measurement machines, each pieceof equipment has its place in the repair process.Additionally, American-Marsh Pumps can pro-vide AS BUILT certified pump performancereports so the customer knows exactly whattheir equipment will do once the repair processis complete. A variety of non-destructive testingcan also be provided to give a better picture ofwhat is going on with your critical piece ofequipment. These are just a few of the servicesoffered by American-Marsh Pumps that simplycannot be gotten anywhere else.

PMG Services - Test Lab Capabilities

Test lab capabilities significantly define what exactly a company is capable of producing. Ifyou cannot test the product you manufacture then you are only offering the customer a partial solution.American-Marsh's test lab capability far exceeds

the labs of many of our competitors. Our test facility is used to test product (witnessed or non-witnessed) for a variety of Industrial, Municipal & Commercial projects that we specialize in.The ability to test for flow, pressure, horsepower, NPSHr, sound pressure level and vibration make this a very powerful tool.The entire test facility is ISO 9001:2015, ISO

17025 & full Factory Mutual certified guaran-teeing accurate results. American-Marsh has nearly 60 calibrated test lab motors so that an accurate pump efficiency can be generated.

Testing with the customer driver is always anoption but not nearly as accurate.One last area of test offering pertains to rebuilt

units. With an in house, highly engineered testfacility available at our corporate repair center,rebuilt pump certified testing can be offeredwith any repair. This testing can be offered onrebuilt American-Marsh equipment or any othermanufacturer's equipment.

Test Lab Capabilities

• Single and three phase• 115, 208, 230, 460 & 4160 volt• 15 test loops• 3 electrical circuits• 25,000 gallon flooded test tank• 300,000 gallon test pit• 60 certified and calibrated test lab motors

through 500 horsepower• 1500 maximum horsepower limitation• Flow measuring out to 50,000 gallons

per minute• Pressure measurement out to 2,500 feet• Vibration, sound pressure & temperature

monitoring• Hydrostatic testing through 2000 pounds

per square inch

PMG Services - Corporate Service Centers

American-Marsh Pumps Corporate PMG Service Centers provide the customer with superior repair and service capabilities. Our corporate PMG Service Center has the latest certifications including ISO 17025, ISO 9001:2015 and complete Factory Mutual (FM) certifications. Certifications and calibrations of this type are mandatory when considering on whom to choose for your next repair. We have been a pump manufacturer for 140 years, understand the theory behind pumping equip-ment and are experts in their application and service. Trust your repair to a company that knows their product and stands behind it.

PMG Service Centers are available throughout North America. All PMG Service Centers have lathes, hydrostatic test tanks, hydraulic presses, shaft straightening tables and build tables to expeditiously take care of your repair. Our Tennessee facility, in addition to this equipment, has full certified performance test capabilities.

Service Center Capabilities

• Factory personnel have the tools, trainingand technology to do the job right, thefirst time

• American-Marsh Pump facilities exceed 32acres and over 260,000 square feet

• Lathes, milling machines, shaft straightening,hydraulic presses, motor diagnosticequipment and build tables designed torepair any manufacturers equipment

• Full pump customization includingmachining special wear ring clearances,casing and impeller weld repair, Class IIIimpeller polishing, media blasting and theapplication of custom coatings

• Very quick turnaround• Rebowling of any customer’s vertical

turbine pump• Replacement and upgrade capability for

shafting and bearing installations• Full hydrostatic and performance testing

capability

PMG Field Services are a critical part of servicefor American-Marsh Pumps. Our factory trainedand qualified personnel are the first line ofdefense in getting to the bottom of what is hap-pening in the field. Our trained people look atyour system and help guide you through issueswith the ultimate goal in getting the equipmentto function as it was designed.

PMG Field Services can include field repairs,installation assistance, start-up, commissioningand the gathering of field test data. Laser align-ment and vibration analysis services can be pro-vided by American-Marsh Pumps with detailedreporting sent to the customer for record keep-ing. For repairs that are too complex for the

PMG Services - Field Services

field, our service professionals will help coordi-nate getting the equipment back to a PMGService Center to expedite getting the equip-ment turned around and back to the field.

PMG Field Services include

• Complete laser alignment• Complete vibration analysis with failure

mode analysis including full spectral output• Pump and system troubleshooting• Preventative maintenance• Contract services for maintenance and

inventory management• Eagle Express power frame refurbishment

program• Onsite disassembly, inspection and repair• Turnkey services including the removal,

repair, installation and start-up of equipmentupon request

Overhung impeller pumps, namely end suc-tions, are one of the most common pumpsmanufactured today. These pumps can includevery standard commercial HVAC types or canbe very special ANSI B73.1M highly engi-neered process pumps. Regardless of which,American-Marsh Pumps can provide state of theart repair services. Our PMG Service Centershave the latest tools, technology and training toprovide you with a comprehensive repair experi-ence. When your equipment is received, a com-prehensive AS FOUND report is generatedwith corrective actions identified.

Overhung Impeller Repair Procedure

1. The pump is pressure washed upon receiptto decontaminate the unit for inspection.

2. The unit is disassembled and inspected.Critical areas of the pump get moreattention. All bearings, bearing journals,wear rings, impeller eyes and low & highpressure sides of the volute are inspected forany abnormal wear, corrosion, erosion orcavitation damage.

3. All receipt and inspection stages arephotographed to document the repairprocess. These digital stills also detail areasthat may need additional investigation. Inpast cases, a simple photograph has helpeddetermine system issues at the jobsite.

4. All components are washed and/or mediablasted to remove any previous paint orcontamination.

5. A complete AS FOUND report is generatedgiving the customer a clear picture ofexactly what was found and a clear idea ofwhat needs to be done to the equipment.

PMG Repair Services -Overhung Impeller Pumps

The AS FOUND report is instrumental inhelping find the root cause of many in thefield problems. This report is presented tothe customer and a decision on what to donext is made.

6. The items that were previously identified arereplaced with the same material or upgradedmaterial based on an individual basis. Weldrepairable parts are repaired and the unit isbrought back up to factory tolerances.

7. All impellers are dynamically balanced percurrent customer standards prior toreassembly.

8. After reassembly, each unit is completelyhydrostatically tested to ensure that allgaskets, o-rings and mechanical seals are leakfree. All ANSI B.73.1M process pumps havefactory clearances adjusted based onoperating temperatures.

9. Upon customer request, re-built units arefactory performance tested and test resultsare forwarded to the customer for review.

10.The complete unit is painted, tagged andprepared for shipment based on customerrequirements.

11.The last step in the repair process includedan AS REPAIRED report that details all thatwas done to the unit. This report includesall previous AS FOUND reporting so acomplete picture of what transpired is keptfor recordkeeping. American-Marsh Pumpshave a very detailed serial number systemthat is stored for future reference. Wecurrently keep serial number records back toaround 1930.

PMG Service Center Advantages

• All repairs include a one (1) year warrantyon material and craftsmanship.

• Factory certified personnel have the tools,technology and training to provide state ofthe art repairs.

• Repair services are not just for American-Marsh Pumps’ equipment. Our servicepeople are trained and familiar with all pumpmanufacturers’ equipment.

• In the field start-up, training andcommissioning of the repaired equipment byAmerican-Marsh Pumps personnel guaranteethat your recent repair completes with asuccessful start-up.

PMG Service Center Upgrades

• Pump units can be changed from packing tomechanical seal or vice versa. Componentmechanical seals can also beupgraded to a cartridge seal designbased on application data. CustomAPI flush plans can be employedextending packing and/ormechanical seal life.

• Shaft sleeves and shafting can beupgraded from an alloy standpointto withstand corrosion found at thejobsite.

• Bearing housing contamination isone of the number one reasons forpump failure. Lip seal designs canbe modified and changed to fullbearing isolator protection greatlyreducing bearing lubricationcontamination.

• Casings can be coated with a variety ofcoatings to increase efficiency and life. Hardmetalized surface treatments can increasesurface hardness to over 750 Brinellextending life in extremely abrasiveapplications.

• Our engineering staff can evaluate yourcurrent bearing housing and shaftarrangement design. Certified changes (withengineering calculations) can be suggestedgreatly increasing bearing life andminimizing equipment downtime. We offera Severe Duty (SD) power frame forextreme applications in hardcore processapplications. The SD power framemodification is used to upgrade ANSIB73.1M process pumps when standardpower frames are not up to the task.

PMG Repair ServicesBetween Bearing Pumps

Between bearing pumps, namely split cases, areamong the more complex pumps manufacturedtoday. These pumps can include very standardcommercial HVAC types or can be very specialmultistage boiler feed process pumps. Regardlessof which, American-Marsh Pumps can providestate of the art repair services. Our PMG ServiceCenters have the latest tools, technology andtraining to provide you with a comprehensiverepair experience. When your equipment isreceived, a comprehensive AS FOUND report isgenerated with corrective actions identified.

Between Bearing Repair Procedure

1. The pump is pressure washed upon receiptto decontaminate the unit for inspection.

2. The unit is disassembled and inspected.Critical areas of the pump get moreattention. All bearings, bearing journals,wear rings, stage pieces, impeller eyes andlow & high pressure sides of the volute areinspected for any abnormal wear, corrosion,erosion or cavitation damage.

3. All receipt and inspection stages arephotographed to document the repairprocess. These digital stills also detail areasthat may need additional investigation. Inpast cases, a simple photograph has helpeddetermine system issues at the jobsite.

4. All components are washed and/or mediablasted to remove any previous paint orcontamination.

5. A complete AS FOUND report is generatedgiving the customer a clear picture of exactlywhat was found and a clear idea of whatneeds to be done to the equipment. The ASFOUND report is instrumental in helpingfind the root cause of many in the fieldproblems. This report is presented to thecustomer and a decision on what to do nextis made.

6. The items that were previously identified arereplaced with the same material or upgradedmaterial based on an individual basis. Weldrepairable parts are repaired and the unit isbrought back up to factory tolerances.

7. All impellers aredynamically balanced percurrent customerstandards prior toreassembly.

8. After reassembly, each unitis completelyhydrostatically tested toensure that all gaskets, o-rings and mechanical sealsare leak free.

9. Upon customer request,re-built units are factoryperformance tested andtest results are forwardedto the customer for review.

10.The complete unit is painted, taggedand prepared for shipment based oncustomer requirements.

11.The last step in the repair processincluded an AS REPAIRED report thatdetails all that was done to the unit.This report includes all previous ASFOUND reporting so a completepicture of what transpired is kept forrecordkeeping. American-Marsh Pumpshave a very detailed serial numbersystem that is stored for futurereference. We currently keep serialnumber records back to around 1930.

PMG Service Center Advantages

• All repairs include a one (1) yearwarranty on material and craftsmanship.

• Factory certified personnel have the tools,technology and training to provide state ofthe art repairs.

• Repair services are not just for American-Marsh Pumps’ equipment. Our servicepeople are trained and familiar with all pumpmanufacturers’ equipment.

• In the field start-up, training andcommissioning of the repaired equipment byAmerican-Marsh Pumps personnel guaranteethat your recent repair completes with asuccessful start-up.

PMG Service Center Upgrades

• Pump units can be changed from packing tomechanical seal or vice versa. Componentmechanical seals can also be upgraded to acartridge seal design based on applicationdata. Custom API flush plans can beemployed extending packing and/ormechanical seal life.

• Shaft sleeves and shafting can be upgradedfrom an alloy standpoint to withstandcorrosion found at the jobsite.

• Bearing housing contamination is one of thenumber one reasons for pump failure. Lipseal designs can be modified and changed tofull bearing isolator protection greatlyreducing bearing lubrication contamination.

• Casings can be coated with a variety ofcoatings to increase efficiency and life. Hardmetalized surface treatments can increasesurface hardness to over 750 Brinellextending life in extremely abrasiveapplications.

• Our engineering staff can evaluate yourcurrent bearing housing and shaftarrangement design. Certified changes (withengineering calculations) can be suggestedgreatly increasing bearing life andminimizing equipment downtime.

Vertical turbine pumps are among the morecomplex pumps manufactured today. Thesepumps can include very standard commercialHVAC types or can be very special processpumps. Regardless of which, American-MarshPumps can provide state of the art repair ser-vices. Our PMG Service Centers have the latesttools, technology and training to provide youwith a comprehensive repair experience. Whenyour equipment is received, a comprehensive ASFOUND report is generated with correctiveactions identified.

Vertical Turbine Repair Procedure1. The pump is pressure washed upon receipt

to decontaminate the unit for inspection.2. The unit is disassembled and inspected.

Critical areas of the pump get moreattention. All bearings, bearing journals,wear rings, impeller eyes and low & highpressure sides of the diffuser are inspectedfor any abnormal wear, corrosion, erosion orcavitation damage.

3. All receipt and inspection stages arephotographed to document the repairprocess. These digital stills also detail areasthat may need additional investigation. Inpast cases, a simplephotograph has helpeddetermine system issues atthe jobsite.

4. All components are washedand/or media blasted toremove any previous paint orcontamination.

5. A complete AS FOUNDreport is generated giving thecustomer a clear picture ofexactly what was found and aclear idea of what needs to bedone to the equipment. TheAS FOUND report is

instrumental in helping find the root causeof many in the field problems. This report ispresented to the customer and a decision onwhat to do next is made.

6. The items that were previously identified arereplaced with the same material or upgradedmaterial based on an individual basis. Weldrepairable parts are repaired and the unit isbrought back up to factory tolerances.

7. All impellers are dynamically balanced percurrent customer standards prior toreassembly.

8. Upon customer request, re-built units arefactory performance tested and test resultsare forwarded to the customer for review.

9. The complete unit is painted, tagged andprepared for shipment based on customerrequirements.

10.The last step in the repair process includedan AS REPAIRED report that details all thatwas done to the unit. This report includes allprevious AS FOUND reporting so acomplete picture of what transpired is keptfor recordkeeping. American-Marsh Pumpshave a very detailed serial number systemthat is stored for future reference. Wecurrently keep serial number records back toaround 1930.

PMG Repair ServicesVertical Turbine Pumps

PMG Service CenterAdvantages

• All repairs include a one (1)year warranty on material andcraftsmanship.

• Factory certified personnelhave the tools, technology andtraining to provide state of theart repairs.

• Repair services are not just forAmerican-Marsh Pumps’equipment. Our servicepeople are trained and familiarwith all pump manufacturers.

• In the field start-up, training andcommissioning of the repaired equipment byAmerican-Marsh Pumps personnel guaranteethat your recent repair completes with asuccessful start-up.

PMG Service Center Rebowling

Unlike other pump types, vertical turbinepumps are perfectly suited for partial repairscalled rebowling. Vertical turbine pumps can bepartially repaired by replacing minimal compo-nents thereby minimizing costs. American-Marsh Pumps can replace just the bowl assem-bly, utilizing the existing column, shafting anddischarge head. In severe applications, we canreplace everything below the discharge head,giving the customer new performance but notrequiring any system piping changes as the pre-vious discharge head is reinstalled. Rebowlingalso allows the customer to upgrade hydraulicperformance, increase pump efficiency and pos-sibly upgrade metallurgy based on application.American-Marsh Pumps can place our bowlassembly on any other manufacturers columnand/or discharge head assembly. Custom col-umn/ head connections with custom shaftdiameter and stick-up are all customizable basedon field needs.

PMG Service Center Upgrades

• Pump units can be changed from packing tomechanical seal or vice versa. Componentmechanical seals can also be upgraded to acartridge seal design based on applicationdata. Custom API flush plans can beemployed extending packing and/ormechanical seal life.

• Shaft sleeves and shafting can be upgradedfrom an alloy standpoint to withstandcorrosion found at the jobsite.

• Casings can be coated with a variety ofcoatings to increase efficiency and life. Hardmetalized surface treatments can increasesurface hardness to over 750 Brinellextending life in extremely abrasiveapplications.

• Our engineering staff can evaluate yourcurrent bearing housing and shaftarrangement design. Certified changes (withengineering calculations) can be suggestedgreatly increasing bearing life andminimizing equipment downtime.

SPLIT CASETo 32+" Discharge30,000+ GPM, 550'

VERTICAL TURBINETo 42+" Bowl30,000+ GPM, 2500+'

SELF PRIMERTo 12" Discharge6400 GPM, 200'

ANSITo 8" Discharge7400 GPM, 985'

END SUCTIONTo 12" Discharge9000 GPM, 450'

AM

PMG

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American-Marsh Pumps185 Progress RoadCollierville, TN 38017PH: (800)888-7167FX: (901)860-2323

www.american-marsh.com

American-Marsh Pumps, one of the oldestpump lines in America, are pump productssteeped in heritage. Since 1873, theAmerican-Marsh line of pumps have with-stood the test of time. Over the last 140years, over 100 varieties of pumps have beendesigned and built. From steam pumps tocentrifugal pumps, American-Marsh pumpshave been built to meet the ever changingrequirements of society. Over the last centu-ry, through continuous product develop-ment, more American-Marsh models havebeen retired than most other pump manufac-turers have ever produced. Hundreds ofthousands of pumps have been built, alldesigned with long life in mind, allowingmany of them to last over 50 years in service.

Today, look to us for the complete offeringof American-Marsh Pumps, consisting of 18product lines to serve your every need.Whether your need is a self-primingdiaphragm pump, a stainless steel verticalsump pump, or anything in between,American-Marsh Pumps will provide youwith a durable, high-quality solution.

Build a world class quality prod-uct, and back it with knowledgeablecustomer service staff just as experi-enced and proven as our pumps.

Take a specialized product, andprovide a simple process to obtainthe information and delivery yourequire. Our heritage of qualitypumps goes back to 1873 and con-tinues today, emphasizing durabilityin the design and construction ofevery pump we make. AmericanMarsh Pumps, an American tradi-tion since 1873.

Our entire product family reflectsyears of customer input, product upgrades,redesign and new product development...allfocused on meeting and exceeding our cus-tomers expectations. For over 140 years, theAmerican-Marsh Pump designs have proventheir durability by withstanding the test oftime. Our commitment to customer serviceand satisfaction will ensure that theAmerican-Marsh Pumps Product line will bearound for the next 140 years.

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