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Plc & New Product Dev. Rg

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    9-1

    New Product Development

    and

    Product Life-Cycle Strategies

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    9-2Causes of New Product FailuresCauses of New Product Failures

    Overestimation of Market Size Product Design Problems

    Product Incorrectly Positioned, Priced orAdvertised

    Costs of Product Development Competitive Actions

    To create successful new products, the

    company must: understand its customers, markets and

    competitors

    develop products that deliver superior value tocustomers.

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    9-3

    New Product Development

    Process

    New Product Development

    Process

    Idea Generation and Screening

    Idea Screening

    Concept Development and Testing

    Marketing Strategy

    Business Analysis

    Product Development Test Marketing

    Commercialization

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    9-4

    CUSTOMERS

    COMPETITORS

    DISTRI

    BUTORS

    SUPPLIERS

    Idea Generation is the SystematicSearch for New Product IdeasObtained Internally and From:

    New Product Development ProcessStep 1. Idea Generation

    New Product Development ProcessStep 1. Idea Generation

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    9-5

    Process to spot good ideas and droppoor ones

    Criteria Market Size

    Product Price

    Development Time & Costs

    Manufacturing Costs

    Rate of Return

    New Product Development ProcessStep 2. Idea Screening

    New Product Development ProcessStep 2. Idea Screening

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    9-6New Product Development ProcessStep 3. Concept Development & Testing

    New Product Development ProcessStep 3. Concept Development & Testing

    1. Develop Product Ideas intoAlternative

    Product Concepts

    2. Concept Testing - Test theProduct Concepts with Groups

    of Target Customers

    3. Choose the Best One

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    9-8

    Business Analysis

    Review of Product Sales, Costs,

    and Profits Projections to See ifThey Meet Company Objectives

    If Yes, Move to

    Product Development

    If No, Eliminate

    Product Concept

    New Product Development ProcessStep 5. Business Analysis

    Step 6. Product Development

    New Product Development ProcessStep 5. Business Analysis

    Step 6. Product Development

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    9-9New Product Development ProcessStep 7. Test Marketing

    New Product Development ProcessStep 7. Test Marketing

    StandardTest Market

    Full marketing campaign

    in a small number ofrepresentative cities.

    StandardTest Market

    Full marketing campaign

    in a small number ofrepresentative cities.

    SimulatedTest Market

    Test in a simulatedshopping environment

    to a sample ofconsumers.

    SimulatedTest Market

    Test in a simulatedshopping environment

    to a sample ofconsumers.

    ControlledTest Market

    A few stores that have

    agreed to carry newproducts for a fee.

    ControlledTest Market

    A few stores that have

    agreed to carry newproducts for a fee.

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    9-10

    When? Where? ToWhom? How?

    Commercialization is theIntroduction of the New Product

    into the Marketplace.

    New Product Development ProcessStep 8. Commercialization

    New Product Development ProcessStep 8. Commercialization

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    9-11

    PRODUCT LIFE CYCLEPRODUCT LIFE CYCLE

    Time

    ProductDevelop-

    ment

    Introduction

    Profits

    Sales

    Growth Maturity Decline

    Losses/Investments ($)

    Sales andProfits ($)

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    9-12

    Product Life Cycle Nothingoffers benefits

    which last forever

    Product Life Cycle Nothingoffers benefits

    which last forever

    Introduction

    Growth Maturity &

    saturation

    Decline

    Market

    value/users

    time

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    9-13Introduction Stage of the

    PLC

    Introduction Stage of the

    PLC

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Low salesLow sales

    High cost per customerHigh cost per customer

    NegativeNegative

    Create product awarenessand trial

    Create product awarenessand trial

    Offer a basic productOffer a basic product

    Use cost-plusUse cost-plus

    DistributionDistribution Build selective distributionBuild selective distribution

    AdvertisingAdvertising Build product awareness amongearly adopters and dealers

    Build product awareness amongearly adopters and dealers

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    9-14

    INTRODUCTION STAGEINTRODUCTION STAGE

    The seller tries to stimulate demand

    Promotion campaigns increases to get public awareness

    Explain how the product is used,

    Features Advantages Benefits

    You will lose money, but you expect to make profits in the future

    Sales are low, and profits are below the line because your costs are

    greater than the amount of money you make,you have negative profit

    Need to spend a lot of money on promotion

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    9-15Growth Stage of the PLCGrowth Stage of the PLC

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Rapidly rising salesRapidly rising sales

    Average cost per customerAverage cost per customer

    Rising profitsRising profits

    Maximize market shareMaximize market share

    Offer product extensions,service, warranty

    Offer product extensions,service, warranty

    Price to penetrate marketPrice to penetrate market

    DistributionDistribution Build intensive distributionBuild intensive distribution

    AdvertisingAdvertising Build awareness and interest inthe mass market

    Build awareness and interest inthe mass market

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    9-16

    A lot is sold - The seller tries to sell as much as possible

    Other competitor companies watch, and decide about joining inwith a competitor product

    Growth will continue until too many competitors in the market -and the market is saturated

    At the end of the growth stage, profits start to decline whencompetition means you have to spend more money onpromotion to keep sales going.

    Spending money on promotion cuts into your profit

    GROWTH STAGEGROWTH STAGE

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    9-17Maturity Stage of the PLCMaturity Stage of the PLC

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Peak salesPeak sales

    Low cost per customerLow cost per customer

    High profitsHigh profits

    Maximize profit while defendingmarket share

    Maximize profit while defendingmarket share

    Diversify brand and modelsDiversify brand and models

    Price to match or bestcompetitors

    Price to match or bestcompetitors

    DistributionDistribution Build more intensive distributionBuild more intensive distribution

    AdvertisingAdvertising Stress brand differences andbenefits

    Stress brand differences andbenefits

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    9-18

    Many competitors have joined - the market is saturated

    The only way to sell is to begin to lower the price - and profitsdecrease

    It is difficult to tell the different between products since most

    have the same F.A.B. - Features, Advantages & Benefits

    Competition can get Nasty and commercials are intense

    Persuasive Promotion becomes more important during this

    stage

    That is to say, you have commercials almost begging thecustomer to still buy your product because you still make it justas good.

    MATURITY STAGEMATURITY STAGE

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    9-19Decline Stage of the PLCDecline Stage of the PLC

    SalesSales

    CostsCosts

    ProfitsProfits

    Marketing ObjectivesMarketing Objectives

    ProductProduct

    PricePrice

    Declining salesDeclining sales

    Low cost per customerLow cost per customer

    Declining profitsDeclining profits

    Reduce expenditure and milk thebrand

    Reduce expenditure and milk thebrand

    Phase out weak itemsPhase out weak items

    Cut priceCut price

    DistributionDistribution Go selective: phase outunprofitable outlets

    Go selective: phase outunprofitable outlets

    AdvertisingAdvertising Reduce to level needed to retainhard-core loyal customers

    Reduce to level needed to retainhard-core loyal customers

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    9-20

    Newer products are now more attractive - even a low lowprice does not make consumers want to buy.

    Profit margin declines - and so the only way to make money is

    to sell a high volume

    To increase volume you try to

    1. Increase the number of customers - get new customers

    2. Increase the amount each customer uses

    DECLINE STAGEDECLINE STAGE

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    9-21

    1. Increase frequency of use

    by present customers

    2. Add new users

    3. Find new uses

    4. Change product quality orpackaging

    Extending the Product Life Cycle

    Market

    Modification

    ProductModification

    Purpose: to sell more product and cover original

    investment

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    9-22

    Overlap of Life Cycle for Products A and B

    WINDOWS 95

    1991 1995 1996 1997

    WINDOWS 3.1


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