1U3

Plexus ConsultingMackenzie Burnside | Shawn Graber | Jacob Groezinger | Gwen Ou

2U3

Framework Quality Operational Excellence Communication Takeaways

Agenda

Framework

Quality

Operational Excellence

Communication

Takeaways

3U3

Framework Quality Operational Excellence Communication Takeaways

Value Proposition

Fresh Connection strives to create orange-based beverages that improve the quality of life of their customers. These healthy

drinks brighten the days of each consumer through their excellent taste and

energizing ingredients.

4U3

Framework Quality Operational Excellence Communication Takeaways

Presentation Overview

Customer Delight

Core Values

Ope

rati

onal

Ex

celle

nce

Com

mun

icat

ion

Qua

lity

Quality• Quality components• Quality products

Operational Excellence• Flexible supply chain• Optimized costs

Communication• External relationships• Internal relationships

5U3

Framework Quality Operational Excellence Communication Takeaways

Quality

Quality

Component quality

Certified key components

High attained shelf life

Inspection

6U3

Framework Quality Operational Excellence Communication Takeaways

Operational Excellence

Lean Production

• Constraints on the bottling line

• SMED• Breakdown training

Flexibility

• Short supplier lead time

• Small production batches

• Small lot sizes• Small frozen period• Elimination of waste

7U3

Framework Quality Operational Excellence Communication Takeaways

External Communication

Suppliers

• High delivery reliability• Component availability

Retailers

• Meet customer demand• Accurate forecasting• High service level

8U3

Framework Quality Operational Excellence Communication Takeaways

Internal Communication

Internal Communication

• Sales and Operations Planning• Collaboration• Handshake agreement between sales

and operations teams

9U3

Framework Quality Operational Excellence Communication Takeaways

Return on Investment (ROI)

-4.0%

-1.1%

2.3%3.6%

7.6%8.8%

-6.0%

-4.0%

-2.0%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

10U3

Framework Quality Operational Excellence Communication Takeaways

Key Takeaways

Customer Delight

Core Values

Ope

rati

onal

Ex

celle

nce

Com

mun

icat

ion

Qua

lity

Quality• Quality components• Quality products

Operational Excellence• Flexible supply chain• Optimized costs

Communication• External relationships• Internal relationships

11U3

QuestionsMackenzie Burnside | Shawn Graber | Jacob Groezinger |

Gwen Ou

12U3

AppendixMackenzie Burnside | Shawn Graber | Jacob Groezinger |

Gwen Ou

13U3

Component Availability

96.5%

94.8%

99.9% 100.0% 100.0% 100.0%

92.0%

93.0%

94.0%

95.0%

96.0%

97.0%

98.0%

99.0%

100.0%

101.0%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

14U3

Production Plan Adherence

78.7%

82.7%

94.5% 94.5%97.4% 98.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

15U3

Supplier Delivery Reliability

89.9%

97.1% 97.1%

98.9% 98.7% 99.0%

88.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

16U3

Obsoletes

2.4%2.1%

1.4% 1.4%1.6% 1.6%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

17U3

Service Level

87.8%

89.4%

97.5% 97.5% 97.7% 98.0%

86.0%

88.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

18U3

Attained Shelf Life

85.9%85.7% 85.7%

86.2%

86.6%

87.2%

85.0%

85.5%

86.0%

86.5%

87.0%

87.5%

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

19U3

Raw Material Costs

$912 $921

$827

$898

$737$725

$700

$750

$800

$850

$900

$950

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

Thou

sand

s of D

olla

rs

20U3

Raw Material Transport Costs

$190 $189

$132 $134

$56 $62

$0

$20

$40

$60

$80

$100

$120

$140

$160

$180

$200

Round 0 Round 1 Round 2 Round 3 Round 4 Round 5

Thou

sand

s of D

olla

rs