JANUARY WEBINAR With Bree James and Andrew Griffiths

HAPPY NEW YEAR

DON’T FORGET WHAT’S INCLUDED AS PART OF THE CLUB

1. THE NEWSLETTER Filled with great videos and articles all designed

to help your business do what you do better.

NEWSLETTER CONTENT THIS MONTH1. Article with the 25 Best videos on selling for Small Business. 2. Recommended website - LeadFuze - the top Sales Blogs from 2016. 3. Recommended reading - 101 Ways to Sell More of Anything to Anyone. 4. Article 1 - The ten biggest and most common sales mistakes. 5. Article 2 - A good sales is more important than just a sale. 6. Article 3 - Believe in your produce it shows if you don’t. 7. Article 4 - Never judge a man by his clothes. 8. Article 5 - Product knowledge, a sales persons most powerful tool.

2. THE WEBINARS You can send in your questions.

Or ask on the webinar. We will talk about the month theme.

And see where the conversation takes us.

3. THE DEEP DIVE VLOG We covered a lot about selling in

this months VLOG. Check it out, you will get some great information and a

perhaps even a laugh or two.

5. THE PRIVATE FB PAGE Just a good place for discussion, to give some

feedback to ask some questions, to interact however you would like.

ALL OF THE INFORMATION CAN BE FOUND:

www.pakmag.com.au/pbbc

SO, THIS MONTH WE ARE TALKING ABOUT:

SELL, SELL, SELL….

THIS MIGHT BE AN OBVIOUS QUESTION BUT WHY ARE SELLING SKILLS SO IMPORTANT FOR A BUSINESS?

WE SEE NOTHING BUT MISSED SALES OPPORTUNITIES, ALL DAY, EVERY DAY. AND THAT IS SIMPLY MONEY GOING DOWN THE SINK.

WHAT ARE THE MOST COMMON CULPRITS?

1. POOR SERVICE (GREAT CUSTOMER SERVICE ALWAYS RESULTS IN BETTER SALES). 2. NOT ASKING A SIMPLE QUESTION - WOULD YOU LIKE FRIES WITH THAT? 3. NOT LISTENING TO WHAT THE CUSTOMER IS ASKING FOR? 4. LACK OF PRODUCT KNOWLEDGE (“LOOK IT UP ON GOOGLE IN STORE”). 5. OVERLY COMPLICATED SALES PROCESSES. 6. TERRIBLE FOLLOW UP. 7. NOT MAKING A RECOMMENDATION. 8. POOR TRAINING - MILLION DOLLAR FIT OUT, NO TRAINING. 9. LACK OF UNDERSTANDING THAT “EVERYONE” IS IN SALES, NOT JUST THE SALE PEOPLE.

THE BIGGEST SALES MISTAKES

OUR CUSTOMERS ARE EVOLVING. A ONE SIZE FITS ALL APPROACH TO SELLING DOESn’T REALLY WORK.

SELLING IS 99% ABOUT COMMUNICATION

THE BIGGEST AND MOST CONSTANT CUSTOMER COMPLAINT IS?

FAILING TO DELIVER ON PROMISED FOLLOW UP. THIS IS RIDICULOUSLY EASY TO FIX.

AND IF YOU ARE THE BOSS, YOUR STAFF WILL LEARN TO SELL FROM YOU. IS THAT A GOOD THING?

GREAT CUSTOMER SERVICE =

INCREASED SALESYour team need to know this.

Look for PROBLEM AREAS. ASK YOUR CUSTOMERS FOR INPUT.

OUR TOP 10 TIPS TO HELP YOU IMPROVE SALES WITHIN YOUR BUSINESS.

1. UNDERSTAND THAT EVERYONE IN YOUR BUSINESS IS A PART OF YOUR SALES TEAM. 2. HaVE MORE MEANINGFUL SALES DISCUSSIONS WITH YOUR TEAM. 3. WORK TO DEVELOP YOUR OWN SALES SKILLS EVERY DAY. 4. LEARN TO ASK BETTER QUESTIONS. 5. GET REALLY GOOD AT LISTENING. 6. KNOW YOUR PRODUCTS AND BE A CHAMPION OF YOUR PRODUCTS. 7. LEARN TO SELL TO DIFFERENT PEOPLE. 8. KNOW WHAT YOUR COMPETITORS ARE SELLING. 9. BE PREPARED TO MAKE RECOMMENDATIONS 10. BECOME A “FOLLOW UP” GURU.

GETTING IT RIGHT WHEN IT COMES TO SELLING

PHEW….

THE BOTTOM LINE FOR YOU AND

YOUR BUSINESS IS….

EVERY SINGLE PART OF OUR BUSINESS IS RESPONSIBLE FOR SALES. LOOK FOR GAPS AND

WEAKNESSES AND FIX THEM.

SO BETWEEN OUR NEWSLETTER FULL OF RECOMMENDATIONS FOR IMPROVING SALES,

OUR DEEP DIVE VLOG AND THIS WEBINAR, YOU HAVE HAD A CRASH COURSE IN SELLING.

THIS INFORMATION AND ADVICE CAN HAVE A DRAMATIC IMPACT ON YOUR BUSINESS.

DON’T FORGET - ALL OF THE INFORMATION CAN BE FOUND:

www.pakmag.com.au/pbbc

NEXT MONTH….BUILDING YOUR PERSONAL BRAND -

WHY IT’S CRITICAL THAT YOU ARE PROACTIVE ABOUT THIS.

SOME COOL BUSINESS IDEAS

Tired of getting stalked in shops by sales people?

LEASING CARS IN POLAND - PAY BY THE MILE.

3D PRINTING GET’S REALLY SERIOUS SMART THINKING FROM A WINE CLUB

NETHERLANDS - SWIPE CREDIT CARDS FOR HOMELESS FLOATING GYM IN PARIS - PEDAL POWERED.

THANK YOU FOR TUNING IN