PMEXPO 2021 - pma-dc.org

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THURSDAY, OCTOBER 7, 2021Gaylord National Resort and Convention Center

pmexpo-dc.org #pmexpo2021

PMEXPO 2021presented by

PROGRAM GUIDE

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4 5

President’s Message 5

Mobile App 6

Schedule-at-a-Glance 7

Educational Sessions 8

Ask Me Anything Sessions 12

Product Demo Schedule 16

Sponsors 18

Passport to Prizes 23

Exhibit Hall Floor Plan 26

Exhibitors (alphabetical order) 27

Exhibitors by Product/Service 33

Exhibitors by Booth Number 50

Thank You, PMEXPO Committee 55

About PMA 56

PMA Corporate Sponsors 57

PRESIDENT’S MESSAGE

On behalf of the PMA Board of Directors, I would like to thank you for attending PMEXPO 2021! We are thrilled to be able to bring you this valuable learning and networking event. Your presence helps us make PMEXPO a great success, and your enthusiasm and positive spirit help make our time together both productive and fun! The PMEXPO committee, led by Zakiya Kainu (Southern Management Companies, LLC) and Felicia Douglas (Residency Bureau), has worked diligently to bring you fresh, relevant content and useful industry suppliers. This is your opportunity to curate your PMEXPO experience. We hope that you will take full advantage of everything the conference has to offer and that you find the conference informative and time well spent.

If you haven’t done so already, download ERMobile, our mobile event app that allows you to quickly review the schedule, exhibit hall floor plan, and chat with other attendees.

Should you have any questions, please connect with a PMA staff representative.

Enjoy the PMEXPO!

— Elaine De Lude, LIVEbe Communities, PMA Board President

PMA

TABLE OF CONTENTS

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Both seminars will be held in the Seminar Room at the back of the Exhibit Hall; Ask Me Anything sessions and product demos will be held on the Ask Me Anything stage in the middle of the Exhibit Hall.

SCHEDULE-AT-A-GLANCE

8 a.m. Registration open / Exhibitor entry to exhibit hall (Halls DE, Lower Atrium)

9 a.m. Ribbon-cutting at Exhibit Hall entrance— Brothers Paving & Concrete

9:30–10 a.m. Ask Me Anything with Todd Kelting, Esq.— Maryland Legislative Session

10:15–10:30 a.m. Product Demo by Yardi – Yardi Breeze

10:30–11:30 a.m. Seminar I: Strategies on Recruiting and Retaining Top Talent in the Post-COVID World (Seminar Room)

10:45–11:15 a.m.Ask Me Anything with Billy Cannon, Esq.— DC Legislative Session

11 a.m.–4 p.m. Bar open. Grab-n-Go lunch available at the Harbor Marketplace in the Atrium.

11:30–11:45 a.m.Product Demo by Rent Dynamics – Voice of Customer

12–12:30 p.m.Ask Me Anything with Crystal Kramer, Esq.—Virginia Legislative Session

12:30–1:30 p.m.

Seminar II: Recover and Realign: Renew Your Leasing Strategy with the Latest Interactive Technology Solutions (Seminar Room)

1:15–1:45 p.m. Ask Me Anything with Lisa Banks, Esq.—Lead, Follow, or Get Out of the Way

3:30 p.m. Passport to Prizes winners announced— $5,000 grand prize + other fabulous prizes (must be present to win)

GET THE MOBILE APPDownload ERMobile, the official PMEXPO mobile app!

• iOS and Android versions available in your app store.

• View the listing of exhibitors and sponsors

• View the full schedule

• Build your own itinerary

• Network with attendees

Note: Wi-Fi will not be available in the Exhibit Hall, but you will be able to use the app offline.

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SEMINAR I

Strategies on Recruiting and Retaining Top Talent in the Post-COVID World

PRESENTERS:

Brad Schwartz, President, MSB Resources, LLC

Dena B. Calo, Esq., Partner and Co-Chair, Labor & Employment Group, Saul Ewing Arnstein & Lehr, LLP

EDUCATIONAL, ASK ME ANYTHING & PRODUCT DEMO SCHEDULE

SEMINARS

10:30–11:30 a.m.

PMEXPO 2021

SUMMARYFrom all accounts, recruiting and retaining top talent has become more difficult in the post-COVID world. Now is the time to develop new strategies to recruit and retain the best talent on the market. What recruiting tools are working best? What can you do to draw new and great leaders into your organization? Once we hire top talent, what performance management tools should we use to retain and develop the best teams?

Five Key Learning Objectives:

1. Understand how recruiting has changed post-COVID

2. Explain how to use culture to improve recruitment efforts

3. Learn how to close candidates and reduce the risk of rejection and rescission of offers

4. Describe how retention has changed post-COVID

5. Demonstrate how to develop and utilize performance management tools to improve retention

Brad Schwartz is the founder and president of MSB Re-sources, a national recruitment firm serving the property management industry. Brad has been actively involved in the property management industry for more than fifteen years. MSB Resources has placed thousands of property management professionals from site level to COOs. MSB Resources’ clients range from publicly traded REITs to small family-owned companies.

Dena B. Calo, Esq., counsels companies through complex labor and employment risks that pose a threat to their reputation in the marketplace. As a seasoned HR strategist and employment lawyer, Dena understands employers are facing increasing scrutiny of their labor and employment policies and procedures from government regulators and employees. She advises management clients, particularly in the hospitality, higher education and multi-family real estate industries in Pennsylvania, New Jersey, and New York, on the application of employment laws to their particular business needs, the implementation of legal HR policies and representation in litigation in courts throughout the United States when their compliance is challenged.

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SEMINAR II

Recover and Realign: Renew Your Leasing Strategy with the Latest Interactive Technology Solutions

PRESENTER:

Kristi Fickert, VP of Enterprise Growth, Realync

SUMMARYYou spend thousands of marketing dollars every month, creating awareness for your apartment communities and getting apartment shoppers to visit your websites. Internet Listing Services, Google Pay-Per-Click, Facebook, and Instagram ads and maybe even Tik-Tok, but what are you doing with your prospects once you have their attention? In this session, we’ll explore each phase of the apart-ment marketing funnel and how applying the right technology at the right time can help you do more and get better results, with less spend (no matter your level of influence within the company). Not only can you improve and significantly impact your property’s bottom line, but you can develop a more efficient marketing machine, allowing your team to focus on what they do best—turning tours into raving residents.

12:30–1:30 p.m. Five Key Learning Objectives:

1. Explore the apartment shopper’s journey and customize your marketing spend with their experience

2. Learn how your current technology tools (at every level) might be falling short—and how simple changes can significantly improve leasing performance

3. Uncover how rebalancing your property management methodology can increase your leasing numbers across the board

4. Hear real prospect and resident sentiments, so you can separate hearsay from real market intelligence

5. Master the art of new technologies— even if you’re technically challenged

Kristi Fickert is Vice President of Enterprise Growth at Realync, multi-family’s leading virtual leasing and engagement platform. Kristi has 23 years of real estate experience and has held roles in leasing, training, recruit-ment, sales and marketing. Kristi has a knack for making meaningful connections with her audience and helping others excel in the real estate industry. In addition, Kristi has an appetite for applying innovative technologies to marketing, without losing the personal touch that the real estate industry was built upon.

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ASK ME ANYTHING

with Todd Kelting, Esq. – Maryland Legislative Session

Todd Kelting’s practice as a civil litigation attorney focuses primarily on real estate law civil litigation issues such as landlord representation and property managers of residential and commercial real estate. This representation includes the drafting of leases, policy and procedure drafting for residential fair housing compliance and litigation. In addition to landlord representation, Mr. Kelting handles complex litigation matters of all types, including commercial and construction litigation as well as discrimination cases and business torts.

Mr. Kelting hosts a weekly one-minute video series, Tuesdays with Todd, with tips and important information for the Maryland landlord and property manager.

9:30–10:00 a.m.

ASK ME ANYTHINGSESSIONS AND PRODUCT DEMOS ASK ME ANYTHING

ASK ME ANYTHING

with Billy Cannon, Esq. – DC Legislative Session

Billy Cannon, Esq., Partner, Offit Kurman, P.A., is a department chair and a member of Offit Kurman’s Landlord Representation Practice Group. He represents property owners and property management companies in litigation, mediations, administrative agency hearings, leasing and Fair Housing Act training and compliance. He is certified in Low-Income Housing Tax Credit compliance and represents many LIHTC properties and other affordable housing providers. Additionally, Mr. Cannon represents sellers and purchasers in both residential and commercial transactions and litigation, with a particular emphasis on compliance with the District of Columbia Tenant Opportunity to Purchase Act.

10:45–11:15 a.m.

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ASK ME ANYTHING ASK ME ANYTHINGASK ME ANYTHING

with Crystal Kramer, Esq. – Virginia Legislative Session

Crystal Kramer, Esq., is a principal attorney and chair of the Landlord Representation Practice Group. Her practice is focused on the representation of landlords and property managers of residential and commercial real estate in Virginia. This representation includes Fair Housing disputes and all litigation associated with lease disputes, including breach of lease, unlawful detainer actions and tenant’s assertion actions. She also provides broader legal advice to her clients on their compliance with various laws, drafts company policies and procedures, reviews and drafts lease agreements, negotiates and drafts settlement agreements, among other general counsel-type tasks. She also devotes a considerable amount of her practice counseling business owners on civil disputes and representing them in court on various litigation matters.

12:00–12:30 p.m. ASK ME ANYTHING

with Lisa Banks, Esq. – Lead, Follow, or Get Out of the Way

Lisa Banks is leadership coach and founder of Optify and is the facilitator of PMA’s new Leadership Development Program.

Everyone who works at a property serves multiple roles. At times you lead. At other times, you’re called on to follow. And then there are times when you must provide a pathway for others to succeed. How do you know when it’s your time to lead, follow, or get out of the way and enable others? And what are the mindsets and skills that support each role? What does building trust with your team, developing your own listening skills, and cultivating a mindset of openness and curiosity have to do with your ability to engage and retain your team and accel-erate results for your organization? PMEXPO is providing a unique opportunity for you to ask a leadership expert these questions and more. Come learn how you can lead, follow and mentor and develop others with confidence.

1:15–1:45 p.m.

3:30 p.m. Prize Drawings on the Ask Me Anything Stage

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PRODUCT DEMO PRODUCT DEMO

10:15–10:30 a.m.PRODUCT DEMO

by Yardi – Yardi Breeze

Presenter: Kevin Liss, Yardi Account Executive

Yardi Breeze is refreshingly simple property management software that puts you in charge of marketing and managing your portfolio from anywhere. Take your operations to the cloud — from lead to lease — with online payments and portals for applicants, renters and owners. Know your reports are accurate with Yardi’s trusted, built-in accounting system. Get timely support when you need it with live chat. For features such as automated invoice processing, job costing and more, there’s Breeze Premier, intuitive and powerful software that’s still easy to use. Come see why 5,000+ businesses have made the switch to Breeze.

PRODUCT DEMO

by Rent Dynamics – Voice of Customer

Presenter: Tess Peshke, Vice President of Consumer Experience

Voice of Customer is a new product to be released in November that uses Artificial Intelligence to listen to phone calls and deliver real time insight to your operations, marketing, and leasing teams. With Rent Dynamics Voice of Customer, you can automate the insights you glean from phone calls that are happening every day between your team and prospects as well as residents. With this data being sent to your inbox and available within our application you’ll open up opportunities for improvement across operations, leasing, and marketing.

11:30–11:45 a.m.

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PMA is grateful for your support.

Reimagine . . . if you are reading this, chances are you have had to do just that, reimagine how your company will continue to do business through the pandemic and beyond. You’ve put on your creative hat, tied it tight and figured it all out. You’ve navigated Zoom, discovered how to create new partnerships and connections, and became a master at “pivoting.” In honor of those, like you, who dared to dream, imagine and reimagine the impossible, PMEXPO 2021 sponsorship levels are named after inventors.

to the PMEXPO 2021 Sponsors

THANK YOU

The first great invention developed by Thomas Edison was the tin foil phonograph. Edison is also known for his work with light bulbs, electricity, film, and audio devices.

EDISON SPONSOR

Exclusive Presenting Sponsor

CARVER SPONSORS

George Washington Carver was an agricultural chemist who invented 300 uses for peanuts and hundreds of more uses for soybeans, pecans and sweet potatoes. His contributions changed the history of agriculture in the South.

Attendee Bag

Attendee Bag

Attendee Bag

Lanyards

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LAMARR SPONSORS

Hedy Lamarr was an early Hollywood starlet, but she also invented a radio-guidance system for torpedoes. The frequency-hopping technology has been used to develop Wi-Fi and Bluetooth.

Bar

Floor Decals Floor Decals

Photo Booth

Charging Station

Charging Station

Photo Booth

Alexander Graham Bell invented his telephone in 1876 at the age of 29. Among one of his first innovations after the telephone was the “photophone,” a device that enabled sound to be transmitted on a beam of light.

Bag Stuffer

Bag Stuffer

BELL SPONSORS

Product Demonstration

Product Demonstration

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PASSPORT TO PRIZES SPONSORS

You could leave PMEXPO with an extra $5,000 or another fabulous prize! WHO: PMEXPO 2021 attendees who are employed full-time as a property management professional are eligible to participate and win a prize.

HOW: Pick up your Passport to Prizes booklet as you enter the Exhibit Hall, and have it stamped by the following exhibitors:

WIN BIGWITH PASSPORT TO PRIZES

Apartments.com

Brothers Paving and Concrete Company

Carpet & Wood Floor Liquidators

Finley Asphalt & Concrete

Fireline Corporation

InterSolutions

Long Fence Company, Inc.

Onsite Properties with Daycon

PBI

Planned Companies

PMG Custom Building

Property Management Association (PMA)

RCN

Rent Ready

Residency Bureau

SERVPRO of Bethesda, Potomac & Washington, DC

SERVPRO Team Thompson

T.F. Andrew Carpet One

The Sherwin-Williams Company

Toepfer Construction Co., Inc.

Passport to Prizes sponsors are easy to identify – their booths are the only ones with green drapes.

Turn in your completed prize by 3:15 p.m. to the Ask Me Anything stage (be sure to fill in your name and contact information).

Prize winners will be drawn at 3:30 p.m.

YOU MUST BE PRESENT TO WIN.

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Apple AirPods with Wireless Charging Case

Toshiba TV50LF621U21 50-inch Smart 4K UHD with Dolby Vision

PRIZES

PLUS! A $100 Amazon gift card!

GRAND PRIZE

$5,000!

Massagers for Neck and Back with HeatDeep Tissue 3D Kneading Pillow, Electric Shiatsu Back Neck and Shoulder Massage, Shoulders, Foot, Legs, Body – Relieve Muscle Pain – Office, Home & Car

Meguiar’s Complete Car Care Kit

MedMassager Foot Massager MachineTherapeutic 11 Speed, Electric Deep Tissue Foot Calf Massager with Comfortable Foot Pad, Ideal for Blood Circulation, Relaxation & Stress Relief

Whiskey Stones Gift Set Whiskey Decanter, 2 Twisted

Whiskey Glasses, 2 XL Stainless Steel Whisky Cubes, 2 Coasters, Silicone-Tipped Tongs & Freezer

Pouch in Pinewood Box

MUST BE PRESENT TO WIN. Winners announced on the Ask Me Anything stage at 3:30 p.m.

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ENTRANCE

SEMINAR ROOM

RESTROOMS

ASK MEANYTHING

STAGE

RESTROOMS

Bar open 11 a.m. – 4 p.m.BAR / SEATING

Bring your Passport to Prizes card to the exhibitors listed on the following pages for your chance to win big! See more details and list of prizes on page 23.

PMEXPO 2021

OCTOBER 7, 2021 I 9 a.m. – 4 p.m. Gaylord National Resort & Convention Center

Prince George Halls D & E – Level 1 National Harbor, MD

Grab-n-Go lunch available at the Harbor Marketplace in the Atrium.

Company Name Booth #

A-1 Flood Tech 427

Acadia Windows & Doors 215

Ace Fire Extinguisher/Castle Sprinkler & Alarm 812

ADT Commercial 525

All Recreation of Virginia, Inc 324

American Pest 800

Apartments.com (CoStar Group) 510

ApartmentRatings & Satisfacts 228

AquaSafe Pool Management 726

Associates Plumbing, Inc. 614

Bates Trucking & Trash Removal Inc. 428

Belfor Property Restoration 203

Beltway Cleaning Services DC, LLC 205

Brothers Paving & Concrete Company 803/805

Capital Site Group 618

Capitol Boiler Works 715

Capitol Pest Prevention 414

Carpet & Wood Floor Liquidators 412

Chadwell Supply 504

Chamberlain Contractors, Inc. 307

Chesapeake Finishing, Inc. 207

Chimney Sweeps of Sherwood Forest, Inc. 610

CHUTES International 204

EXHIBITORSIN ALPHABETICAL ORDER

Be sure to stop and welcome new PMA members (in red).

28 29

Cinch Kit, LLC 806

Colorado Security Agency 315

Complete Landscaping Service 714

CORT Furniture Rental 110/112

Derick Associates Inc. 425

Digital Video Solutions, Inc. 616

Direct Supplies Warehouse 114

DMV Security Services, LLC 700

Duradek MidAtlantic 329

East Coast Building Supply Co. Inc. 212

Ecotek Power Wash 615

Electronic Security Services, Inc. (ESSI) 301

Entrata 104

ePIPE Restoration 613

Exterior Medics, Inc. 92

FCO (Fair Collections & Outsourcing, Inc.) 211

Fence & Deck Connection 316

Fetch 325

Fincor Construction, Inc. 410

Finley Asphalt & Concrete, Inc. 96/97

Fireline Corporation 402

Focus Telecommunications, Inc. 129

Freestate Electrical Service Company 629

Galaxy Control Systems 814

Greenlink Incorporated 802

Greenscape Land Design 711

H.M. Sweeny Co. Inc. 426

HappyCo 201


Hawkins Electric 411

HD Supply Facilities Maintenance 127

Hercules Fence 810

HRS Flooring/The Carpet Warehouse 722

Integrity Construction Group 226

InterSolutions 93/94

J & L Towing and Recovery 627

J.S. Held, LLC 604

Jetty 327

JK & Son Decorative Iron, Inc. 612

Kastle Systems 422

Katchmark Construction 210

Kelly Generator and Equipment, Inc. 125

Kenmore Pest Control & Termite Services, LLC 523

KeyTrak, Inc. 710

L4 Property Services 200

LIVEbe Communities 317

Long Fence Company, Inc. 416

Lowe’s Pro Supply 515/517

Lux Floors 519

Martin Greenbaum Company, Inc. 630

Matrix Fitness 429

McCormick Paints 406

Millennium Marketing Solutions 401

Minkoff 400

MSB Resources, LLC 601

Multi-Housing Depot 403/405

National Credit Systems 526


30 31

O’Leary Asphalt, Inc. 300

Onsite Properties with Daycon 214

OPS Security Group 626

Orndorff & Spaid, Inc. 606

Owl Pest Prevention 312

Package Concierge 531

Park Rug Co. Inc. 213

PBI 611

Pepco & Delmarva Power 628

Planned Companies 303

Playground Patrol, LLC 323

Ploutis Contracting Co, Inc. 623

PMG Custom Building 507

PoolEntry, Inc. 528

PoopScoop Troopers LLC 624

Potholerepair.com 704

Power Electric Systems 424

Pro-Pave, Inc. 431

Property Management Association (PMA) 98/99

Purofirst of Metropolitan Washington 117

Quality Air Services 607

Quest Insurance 600

Rabine Paving Mid Atlantic 724

Raine & Son, LLC 217

RCN Telecom Services, LLC 713

Redi Carpet 305

Rent Dynamics 326


Rent Ready 511

RentPath, a Redfin Company 522

RESCON Restoration and Construction 113

Residency Bureau 501/503

Resident Interface 404

Resurface, Inc. 100

Ruppert Landscape 605

S&K Roofing, Siding and Windows Inc 701

SageWater 524

Scheffres Laundry Service 625

SERVPRO of Bethesda, Potomac & Washington, DC 602

SERVPRO of Rockville, Silver Spring North & Laurel 311/313

Standard Striping, Inc. 527

Suburban Floorcoverings 322

Superior Mechanical Services 310

T.F. Andrew Carpet One 423

The Liberty Group 505

The Sherwin-Williams Company 418

TheGuarantors 513

Tibbs Paving, Inc 319

Toepfer Construction Co., Inc. 500/502

United Service Specialists 407

Valet Living 529

Yardi Systems, Inc. 314

Zerodraft 216

Zumper 712


3332

Booth #24 Hour Emergency Disaster Response

A-1 Flood Tech 427


Kelly Generator & Equipment, Inc. 125

Minkoff 400

PBI 611




602

SERVPRO of Rockville, Silver Spring North & Laurel

311/313

Superior Mechanical Services, Inc. 310

Toepfer Construction Co., Inc. 500

Access Control & Gates ADT Commercial 525





Hercules Fence 810

Kastle Systems 422

KeyTrak, Inc. 710

Long Fence Company, Inc 416

Air Duct Cleaning/Air Filtration Quality Air Services 607


602


311/313

EXHIBITORSBY PRODUCTS & SERVICES

34 35

Amenity/Ancillary ServicesFetch 325

Answering ServiceFocus Telecommunications, Inc. 129

Apartment Locator Services ApartmentRatings & SatisFacts 228

Apartments.com (CoStar Group) 510

RentPath, a Redfin Company 522

Appliance Sales, Service & Supplies Multi-Housing Depot 403

Asphalt Paving, Asphalt Paving Maintenance & Repair Brothers Paving & Concrete Company 803/805



Finley Asphalt & Concrete. 96/97

O’Leary Asphalt, Inc. 300

Potholerepair.com 704

Pro-Pave, Inc. 431


Resurface, Inc. 100

Standard Striping, Inc. 527

Tibbs Paving, Inc. 319

Asphalt/Pavement Engineering Chamberlain Contractors, Inc. 307

Pro-Pave, Inc. 431


Resurface Inc. 100

Tibbs Paving, Inc 319

Boiler Sales, Service & Supplies Capitol Boiler Works 715



Booth #Cabinets, Countertops & Vanities

Cinch Kit, LLC 806

East Coast Building Supply Co., Inc. 212

Multi-Housing Depot 403

Cable TV Service RCN Telecom Services, LLC 214

Call Tracking & Monitoring Entrata 104

Rent Dynamics 326

Carpet Cleaning Rent Ready 511


602


311/313

Carpet Sales & Service

Carpet & Wood Floor Liquidators 412


Lux Floors 519


Park Rug Co., Inc. 213


Cement MaintenanceO’Leary Asphalt Inc. 300


Resurface, Inc. 100

Chimney Cleaning Chimney Sweeps of Sherwood Forest, Inc. 610

Booth #

36 37

Closed Circuit TV Systems Digital Video Solutions, Inc. 616

Electronic Security Services, Inc. 301


Kastle Systems 422

Collections FCO (Fair Collections & Outsourcing, Inc.) 211

National Credit Systems 526

Commercial CleaningL4 Property Services 200

Computer Hardware & Software KeyTrak, Inc. 710

Concierge Service DMV Security Services, LLC 700


Package Concierge 531


Concrete, Concrete Maintenance & Repair Brothers Paving & Concrete Company 803/805



Finley Asphalt & Concrete 96/97

Pro-Pave, Inc. 431

Rabine Paving MidAtlantic 724

Resurface Inc. 404

Construction Services Acadia Windows & Doors 215




J.S. Held, LLC 604


Booth #Orndorff & Spaid, Inc. 626

PBI 611


Pro-Pave, Inc 431


SageWater 524


Deck Installation/Maintenance Duradek MidAtlantic 329



Disinfection ServicesCapitol Pest 414

Drain and Sewer Cleaning Raine & Son, LLC 217

Dryer Vent Cleaning Chimney Sweeps of Sherwood Forest, Inc. 610

Electric Car ChargingFreestate Electrical Service Company 629

Electrical Sales, Service & Supplies Freestate Electrical Service Company 629

Hawkins Electric Service, Inc. 411

Power Systems Electric 424

Emergency GeneratorsFreestate Electrical Service Company 629

Kelly Generator & Equipment Inc. 125


Employment Screening




Booth #

38 39

Energy Management/Energy Saving ProductsDerick Associates Inc. 425

Pepco and Delmarva Power 628

Zerodraft 216

Engineering and Environmental Consultation & ServicesJ.S. Held, LLC 604

Environmental Response, Remediation & Restoration

PBI 611

Servpro of Bethesda, Potomac & Washington, DC

602


311/313

Eviction Services Residential Interface 404

Residency Bureau 501/503

Exterior Building Cleaning Ecotek Power Wash 615

Fencing Atlantic Aluminum Products 116/118



Hercules Fence 810



Fire Extinguisher Sales and Service Ace Fire Extinguisher/Castle Sprinkler & Alarm 812

Fireline Corporation 402

Fire Origin and Cause Investigation J.S. Held 604

Fire System & Alarm Sales and ServiceADT Commercial 525


Power Systems Electric 424

Booth #

Fitness Equipment Matrix Fitness 429

Flood ExtractionA-1 Flood Tech 427

Flooring Equipment Sales & Service The Sherwin-Williams Company 418

Flooring Sales & Service Carpet & Wood Floor Liquidators 412


Lux Floors 519


Park Rug Co. Inc. 213

Redi Carpet 305


T.F. Andrew Carpet One 235


Furniture Sales & Leasing CORT Furniture Rental 110/112

General Contractors Chesapeake Finishing, Inc. 207



Minkoff 400

PBI 611

Ploutis Painting & Contracting 623


Rent Ready 511


602

Graffiti RemovalPlayground Patrol, LLC 323

Booth #

40 41

Gutter & Downspout Cleaning & Repair Chimney Sweeps of Sherwood Forest, Inc. 610


Roofing & Construction Services Works 603

S&K Roofing, Siding and Windows Inc. 701

Hot Water Heater SalesChadwell Supply 504





Human Resources, Personnel & Staffing InterSolutions 93/94



HVAC Cleaning and Repair Quality Air Services 607

HVAC Sales, Service & Supplies/Parts Capitol Boiler Works 715

Chadwell Supply 504



Quality Air Services 607



Industrial Coatings Ploutis Painting & Contracting 623

Booth #

InsuranceJetty 327

Minkoff 400



602


311/313

Quest Insurance 600

TheGuarantors 513

Insurance Restoration Specialists Minkoff 400



602


311/313

Internet Access & Services RCN Telecom Services, LLC 713

Irrigation Services Beltway Cleaning Services DC, LLC 205

Greenlink, Inc. 802


Rent Ready 511


Kitchens & Kitchen Remodeling Cinch Kit, LLC 806


Landscaping & Lawn Care Complete Landscaping Service, Inc. 714

Greenlink, Inc. 802

Greenscape Land Design 711


Booth #

42 43

Laundry Room Equipment & Service Scheffres Laundry Service 625

Legal Service Residency Bureau 501/503

Life Safety Communication SystemsFireline Corporation 402


Lighting Sales & Service Derick Associates Inc. 425


Zerodraft 216

Mailboxes, Mail Chutes & Packages LockersPackage Concierge 531

Maintenance Service & Supplies Chadwell Supply 504




Rent Ready 511

Marketing & Advertising Apartments.com (CoStar Group) 510


Rentpath, a Redfin Company 522

Zumper 712

Market ResearchApartmentRatings & SatisFacts 228

Mechanical Contracting & EngineeringSuperior Mechanical Services 310

Mechanical Maintenance Capitol Boiler Works 715


Booth #

Mold Assessment & Abatement Minkoff 400




602


311/313


Network Systems InfrastructureDigital Video Solutions, Inc. 616


Online PaymentsEntrata 104

Ornamental Iron & Metal Works JK & Son Decorative Iron, Inc. 612

Package Delivery & Management ServicesFetch 325

Painting Services & Supplies Chesapeake Finishing, Inc. 207

McCormick Paints 406

Ploutis Painting & Contracting 623


Rent Ready 511


Parking ServicesPower Systems Electric 424

Pool ServicesAquaSafe Pool Management 726

PoolEntry, Inc. 528

Booth #

44 45

Pool SuppliesAquasafe Pool Managment 726

Pest Control American Pest 800

Capitol Pest 414

Kenmore Pest Control & Termite Services, LLC 523

Owl Pest Prevention 312

Pet Services and Waste Control PoopScoop Troopers LLC 624

Valet Living 529

Pipeline Video Inspection Associates Plumbing, Inc. 614


Plumbing Services & Supplies Associates Plumbing, Inc. 614


ePIPE Restoration 613


SageWater 524



Pool Supplies Chadwell Supply 504

Pressure Washing Beltway Cleaning Services DC, LLC 205



Printing Millennium Marketing Solutions 401

Booth #

Promotional Products Millennium Marketing Solutions 401

Property Condition Assessments DMV Security Services, LLC 110

Property Management SoftwareEntrata 104

HappyCo 201

PoolEntry, Inc. 528

Rent Dynamics 326

Yardi Systems, Inc. 314

Railings Duradek MidAtlantic 329

Hercules Fence 810



Recreational & Playground Equipment, Sales & ServiceAll Recreation of Virginia, Inc. 324


Resurface Inc. 100

Recycling Bates Trucking & Trash Removal Inc. 428

Valet Living 529

Remodeling PMG Custom Building 507

RemediationPBI 611


SERVPRO Bethesda, Potomac & Washington DC

602

Booth #

46 47

RenovationCinch Kit, LLC 806


ePipe 613


HD Supply Facilities Maintenance 127


Restoration Services A-1 Flood Tech 427


L4 Property Services 200

Minkoff 400

PBI 611

Purofirst of Metro Washington 117


602


311/313


Roofing ServicesChesapeake Finishing, Inc. 207

Exterior Medics 92


Orndorff & Spaid, Inc. 606


Security Personnel, Systems & Services Ace Fire Extinguisher/Castle Sprinkler & Alarm 812

Colorado Security Agency 315


OPS Security Group 626


Booth #

Security Systems Ace Fire Extinguisher/Castle Sprinkler & Alarm 812

ADT Commercial 525




Kastle Systems 422

Sewer and Drain Cleaning Associates Plumbing, Inc. 614

Siding Acadia Windows & Doors 215

Exterior Medics 92



Snow Removal Greenlink Incorporated 802

Greenscape Inc 711

Rabine Paving MidAtlantic 724


Sprinklers & Sprinkler Maintenance Fireline Corporation 402

TelecommunicationsFocus Telecommunications, Inc. 129

Freestate Electrical Companies 629

RCN Telecom Services. LLC 713

Tile Services Lux Floors 519


Towing J&L Towing and Recovery 224

Booth #

48 49

Trash Chute Services CHUTES International 204

Virtual Tours Zumper 712

Voice/Data CommunicationsFreestate Electric 629

Rent Dynamics 326

Waste Management Services & Supplies Bates Trucking & Trash Removal Inc. 428


Valet Living 529

Water Jet ServicesAssociates Plumbing, Inc. 614

Website Development Design & Hosting Apartments.com (CoStar Group) 510

Entrata 104


Welding


Wireless CommunicationDigital Video Solutions 616

Windows Acadia Windows & Doors 215

Exterior Medics 92



Window Bars JK & Son Decorative Iron, Inc. 612

Window CleaningBeltway Cleaning Services DC, LLC 205

Booth #

50 51

EXHIBITORSLISTED BY BOOTH NUMBER

Booth # Company Name

92 Exterior Medics, Inc.

93/94 InterSolutions

96/97 Finley Asphalt & Concrete

98/99 Property Management Association (PMA)

100 Resurface, Inc.

104 Entrata

110/112 CORT Furniture Rental

113 RESCON Restoration and Construction

114 Direct Supplies Warehouse

117 Purofirst of Metropolitan Washington

125 Kelly Generator and Equipment, Inc.

127 HD Supply Facilities Maintenance

129 Focus Telecommunications, Inc.

200 L4 Property Services

201 HappyCo

203 Belfor Property Restoration

204 CHUTES International

205 Beltway Cleaning Services DC, LLC

207 Chesapeake Finishing, Inc.

210 Katchmark Construction

211 FCO (Fair Collections & Outsourcing, Inc.)

212 East Coast Building Supply Co., Inc.

213 Park Rug Co. Inc.

214 Onsite Properties with Daycon

215 Acadia Windows & Doors

216 Zerodraft

217 Raine & Son, LLC

226 Integrity Construction Group

228 ApartmentRatings & SatisFacts

300 O’Leary Asphalt, Inc.

301 ESSI

303 Planned Companies

305 Redi Carpet

307 Chamberlain Contractors, Inc.

310 Superior Mechanical Services, Inc.

311/313SERVPRO of Rockville, Silver Spring North & Laurel

312 Owl Pest Prevention

314 Yardi Systems, Inc.

315 Colorado Security Agency

316 Fence & Deck Connection

317 LIVEbe Communities

319 Tibbs Paving, Inc.

322 Suburban Floorcoverings

323 Playground Patrol, LLC

324 All Recreation of Virginia, Inc

325 Fetch

326 Rent Dynamics

327 Jetty

329 Duradek MidAtlantic

401 Millennium Marketing Solutions

400 Minkoff

402 Fireline Corporation


52 53

403/405 Multi-Housing Depot

404 Resident Interface

406 McCormick Paints

407 United Service Specialists

410 Fincor Construction, Inc.

411 Hawkins Electric

412 Carpet & Wood Floor Liquidators

414 Capitol Pest Prevention

416 Long Fence Company, Inc.

418 The Sherwin-Williams Company

422 Kastle Systems

423 T.F. Andrew Carpet One

424 Power Systems Electric

425 Derick Associates Inc.

426 H.M. Sweeny Co. Inc.

427 A-1 Flood Tech

428 Bates Trucking & Trash Removal Inc.

429 Matrix Fitness

431 Pro-Pave, Inc.

500/502 Toepfer Construction Co., Inc.

501/503 Residency Bureau

504 Chadwell Supply

505 The Liberty Group

507 PMG Custom Building

510 Apartments.com (CoStar Group)

511 Rent Ready

513 TheGuarantors


515/517 Lowe’s Pro Supply

519 Lux Floors

522 RentPath - a Redfin Company

523 Kenmore Pest Control & Termite Services, LLC

524 SageWater

525 ADT Commercial

526 National Credit Systems

527 Standard Striping, Inc.

528 PoolEntry, Inc.

529 Valet Living

531 Package Concierge

600 Quest Insurance

601 MSB Resources, LLC

602SERVPRO of Bethesda, Potomac & Washington, DC

604 J.S. Held, LLC

605 Ruppert Landscape

606 Orndorff & Spaid, Inc.

607 Quality Air Services

610 Chimney Sweeps of Sherwood Forest, Inc.

611 PBI

612 JK & Son Decorative Iron, Inc.

613 ePIPE Restoration

614 Associates Plumbing, Inc.

615 Ecotek Power Wash

616 Digital Video Solutions, Inc.

618 Capital Site Group


54 55

623 Ploutis Contracting Co, Inc.

624 PoopScoop Troopers, LLC

625 Scheffres Laundry Service

626 OPS Security Group

627 J & L Towing and Recovery

628 Pepco & Delmarva Power

629 Freestate Electrical Service Company

630 Martin Greenbaum Company, Inc.

700 DMV Security Services, LLC

701 S&K Roofing, Siding and Windows Inc

704 Potholerepair.com

710 KeyTrak, Inc.

711 Greenscape Land Design

712 Zumper

713 RCN Telecom Services, LLC

714 Complete Landscaping Service

715 Capitol Boiler Works

722 HRS Flooring/The Carpet Warehouse

724 Rabine Paving Mid Atlantic

726 AquaSafe Pool Management, Inc.

800 American Pest

802 Greenlink Incorporated

803/805 Brothers Paving & Concrete Company

806 Cinch Kit, LLC

810 Hercules Fence

812Ace Fire Extinguisher/ Castle Sprinkler & Alarm

814 Galaxy Control Systems


The Property Management Association extends a special thank you to the PMEXPO Committee which has mastered “The Pivot” and through countless Zoom meetings have reimagined PMEXPO. The PMEXPO Committee includes:

THANK YOU

COMMITTEE CO-CHAIRSFelicia Douglas, Residency Bureau

Zakiya Kainu, Southern Management Companies, LLC

Bonita Bell, Southern Management Companies, LLC

Dustin Creamer, Cinch Kit, LLC

Larry Edmonds, Capitol Pest

Toni Harris, CPM, ARM, Avanath Realty, Inc. (Board Liaison)

Traci Krial, Quest Insurance

Debra May, Millennium Marketing Solutions

Scott Raynor, Ruppert Landscape

Deb Stipa, Ruppert Landscape

Holly Warner, Capital Canopies, Inc.

56 57

PMA’s mission is to provide members a significant return on investment by exchanging knowledge and practical education for the property management industry.

President Elaine De Lude LIVEbe Communities

President-Elect Peter Larson, CPM Horning Brothers

Secretary/Treasurer Thomas Rucker, CAM, CPM Berkshire Residential Investments

Immediate Past President Toni R. Harris, CPM, ARM Avanath Realty, Inc.

Directors Amanda Akers Associates Plumbing

Maj-Lene KeechGreystar Management

Debra MayMillennium Marketing Solutions

ABOUT PMA

STAFF

BOARD OF DIRECTORS

Executive Vice President Thomas B. Cohn

Chief Financial Officer Carolyn Block

Executive Director Sarah A. Patterson, CAE

Finance Director Claudia Reyes

Director of Events Nancy Macklin

Director of Membership, Sales and EngagementKandis Dwyer

CORPORATE SPONSORS

PLATINUM

58 59

GOLD SILVER

60 61

62 63

Advertiser Page Booth #Brother Paving & Concrete 30 803/805

Greenlink IncorporatedInside

front cover802

Fence & Deck Corporation 1 316

OPS Security Group 61 626

Orndorff & Spaid, Inc. 60 606

Ploutis Contracting Co., Inc. 60 623

Quality Air Services 61 607

PMG Custom Building 48 507

S&K Roofing, Siding and Windows

Back cover

701

Signarama 62 N/A

ADVERTISER INDEX ALL NEW PMA WEBSITE

COMING SOON!PMA-DC.ORG

64

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