of 30
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-2
Human Resource Management
Human Resource Management
Organizational Planning
Staff Acquisition
Team Development
Organizational Planning
Staff Acquisition
Team Development
Processes required to make effective use
of the people involved with the project
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-3
Managing People on the Project
Managing People on the Project
Select techniques that are appropriate for personal and
organizational relationships that are temporary and new
The nature and number of project stakeholders willoften change as the project moves from phase to phase.
Choose techniques that are appropriate to the current
needs of the project
Team must be sufficiently aware of HR administrative
requirements to ensure compliance
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-4
Human Resource Management
Human Resource Management
9.1Organizational
Planning
Planning
9.3
Team
Development
Executing
9.2Staff
Acquisition
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-5
Organizational Planning
Individuals and groups may be part of the organization
performing the project or
may be external to it
Internal groups are often associated with a specific functional
department, such as engineering, marketing, or accounting
Planning, identifying, documenting, and assigning project roles,
responsibilities, and reporting relationships
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7/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-7
InputsInputs
Project interfaces
Organizational interfaces Formal and informal reporting
relationships among different organizational units
Technical interfaces Formal and informal reporting
relationships among technical disciplines
Interpersonal interfaces Formal and informal reporting
relationships among different individuals working on the project
Organizational Planning
8/14/2019 PMP Preparation Training
8/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-8
Inputs (cont.)Inputs (cont.)
Staffing requirements Definition of the kinds of competenciesrequired and in what time frame and from which kinds of individuals
Constraints Factors that limit project teams options
Organizational structure of the performing organization
Strong matrix
Weak matrix
Collective bargaining agreements with unions or other employee groups
Preferences of the project management team
Skills and capabilities of the staff
Organizational Planning
8/14/2019 PMP Preparation Training
9/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-9
Tools & TechniquesTools & Techniques
Templates Role and responsibility definitions or
reporting relationships from a similar project
HR practices Variety of policies, guidelines, andprocedures used as organizational-planning aid
Organizational theory Body of literature describing
how an organization can, and should, be structured
Stakeholder analysis Ensures their needs are met
Organizational Planning
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10/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-10
OutputsOutputs
Assignments Roles and responsibilities assigned
to the appropriate stakeholder
Organizational Planning
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Resource HistogramResource Histogram
Organizational Planning
Senior Designers
0
25
50
75
100
125
150
175
200
225
250
275
300
9 16 23 30 6 13 20 27 6 13 20 27 3 10 17 24 1 8 15 22
Resource Usage Staff Hours
ResourceUsa
ge
Jan Feb Mar Apr May
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Staff Acquisition
Getting the needed human resources
assigned to and working on the projectGetting the needed human resourcesassigned to and working on the project
8/14/2019 PMP Preparation Training
15/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-15
Inputs Staffing management
plan Staffing-pool description Recruitment practices
Inputs Staffing managementplan
Staffing-pool description Recruitment practices
Tools & Techniques Negotiations Pre-assignment
Procurement
Tools & Techniques Negotiations
Pre-assignment Procurement
Outputs Project staff assigned Project team directory
Outputs Project staff assigned Project team directory
Staff AcquisitionStaff Acquisition
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16/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-16
InputsInputs
Staffing management plan
Staffing-pool description Characteristics of the potentiallyavailable staff Previous experience
Personal interests
Personal characteristics
Availability
Competencies and proficiency
Recruitment practices Policies, guidelines, andproceduresgoverning staff assignments
Staff Acquisition
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18/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-18
OutputsOutputs
Project staff assigned Appropriate people have
been assigned to work on the project full-time,
part-time, or variably
Project team directory Lists of all project team
members and other key stakeholders
Staff Acquisition
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19/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-19
Team Development
Enhancing the ability of stakeholders to contribute
as individuals as well as enhancing the ability of
the team to function as a team
Enhancing the ability of stakeholders to contribute
as individuals as well as enhancing the ability of
the team to function as a team
8/14/2019 PMP Preparation Training
20/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-20
Inputs Project staff Project plan Staffing management plan Performance reports External feedback
Inputs Project staff Project plan Staffing management plan Performance reports External feedback
Tools & Techniques Team-building activities General management skills
Reward and recognition systems Collocation Training
Tools & Techniques Team-building activities General management skills
Reward and recognition systems Collocation Training
Outputs Performance improvements Inputs to performance appraisals
Outputs Performance improvements Inputs to performance appraisals
Team DevelopmentTeam Development
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21/30Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-21
InputsInputs
Project staff
Project plan
Staffing management plan
Performance reports
External feedback Team measure itself against the
expectations of those outside the project
Team Development
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Tools & TechniquesTools & Techniques
Team-building activities Include management and individual
actions taken to improve team performance
General management skills
Reward and recognition systems Formal management actions
that promote or reinforce desired behavior
Collocation Placing all or most of the team members in the same
physical location
Training Includes all activities designed to enhance the skills,
knowledge, and capabilities of the project team
Team Development
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OutputsOutputs
Performance improvements
Improvements in individual skills
Improvements in team behaviors Improvements in either individual skills or team
capabilities
Inputs to performance appraisals
Team Development
T D l
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-24
Management StylesManagement Styles
Autocratic
StrengthMature, well defined projectsQuick decisions required
WeaknessLimits staff buy-in leading to low moralePossible arbitrary decisions
Team Development
T D l t
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-25
Management StylesManagement Styles
Laissez-Fair
StrengthInnovative projectsHigh morale of self-motivated staff
WeaknessConfusion about objectives of the projectInability to make decisions
Team Development
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T D l t
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-28
Hertzbergs Motivation TheoryHertzbergs Motivation Theory
HygienePay; working conditions; bosss attitudePoor hygiene factors negatively impact motivation
Good hygiene factors increase motivation
Motivators
Positive motivation leads to achievement and self-actualization
Workers have a sense of personal growth andresponsibility
Team Development
T D l t
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Source: pmbok guide 2000 2002 Robbins-Gioia, Inc. 9-29
Communications Skills TipsCommunications Skills Tips
WrittenUse active voice
KISS principle
OralAnticipate reaction
Say what you meanMake eye contactNEVERLIE
Team Development
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Summary
Review Questions