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P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay...

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BUSINESS CONSUMER SERVICES AND HOU§JNG AGENCY GOVERNOR EDMUND G BROWN JR Bureau for Private Postsecondary Education c::IC:8 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833 P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431-6959 F (916) 263-1897 www.bppe.ca.gov BPPE NOTICE TO COMPLY - CA-81663137-0716 (Ed. Code§ 94935, 5 CCR§ 75010) Institution Name: Diablo Medical Training Institution Telephone: 925-586-2532 Institution Code: 81663137 Administrator Name: Mary Lightell-Seaman Street Address: 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 Discovery Bay, CA.94505 Nature and Facts of the Violation(s), Including a Reference to the Statute or Regulation Violated, and Manner in Which the Institution Must Correct the Violation to Achieve Compliance: Education Code §94909 - Minimum Requirements for Catalog. Subsection, Description, and Required Correction (a) Except as provided in subdivision (d), prior to enrollment, an institution shall provide a prospective student, either in writing or electronically, with a school catalog containing, at a minimum, all of the following: (3) The following statements: (A) "Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at (address), Sacramento, CA (ZIP Code), (Internet Web site address), (telephone and fax numbers)." The institution failed to include the required information. The institution shall submit a copy of its revised catalog that indudes the above statement verbatim. §94909 - Minimum Requirements for Catalog. (a) Except as provided in subdivision (d), prior to enrollment, an institution shall provide a prospective student, either in writing or electronically, with a school catalog containing, at a minimum, all of the following: (3) The following statements: (C) "A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (toll-free telephone number) or by completing a complaint form, which can be obtained on the bureau's Internet Web site (Internet Web site address)," Notice to Comply - CA-81663137-0716 Inspector's Initial: JP- Administrator's Initial: t..A,LO--- I !Page
Transcript
Page 1: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

BUSINESS CONSUMER SERVICES AND HOUsectJNG AGENCY GOVERNOR EDMUND G BROWN JR

Bureau for Private Postsecondary Education cIC8 2535 Capitol Oaks Drive Suite 400 Sacramento CA 95833 ~~ PO Box 980818 West Sacramento CA 95798-0818

P (916) 431-6959 F (916) 263-1897 wwwbppecagov BPPE

NOTICE TO COMPLY - CA-81663137-0716 (Ed Codesect 94935 5 CCRsect 75010)

Institution Name Diablo Medical Training Institution Telephone 925-586-2532 Institution Code 81663137 Administrator Name Mary Lightell-Seaman Street Address 895 Discovery Bay Blvd Date of Inspection 07-05-2016

Discovery Bay CA94505

Nature and Facts of the Violation(s) Including a Reference to the Statute or Regulation Violated and Manner in Which the Institution Must Correct the Violation to Achieve Compliance

Education Code sect94909 shy Minimum Requirements for Catalog

Subsection Description and Required Correction (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(3) The following statements

(A) Any questions a student may have regarding this catalog that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at (address) Sacramento CA (ZIP Code) (Internet Web site address) (telephone and fax numbers)

The institution failed to include the required information

The institution shall submit a copy ofits revised catalog that indudes the above statement verbatim

sect94909 - Minimum Requirements for Catalog

(a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(3) The following statements

(C) A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling (toll-free telephone number) or by completing a complaint form which can be obtained on the bureaus Internet Web site (Internet Web site address)

Notice to Comply - CA-81663137-0716 Inspectors Initial JPshyAdministrators Initial tALO--- I Page

sect94909 shy Minimum Requirements for Catalog

sect94909 shy Minimum Requirements for Catalog and sect94904(a) Ability to Benefit Students

The institution failed to include the required information

Institution shall submit a copy ofits revised catalog that includes the above statement verbatim (a) Except as provided in subdivision (d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(6) If the educational program is designed to lead to positions in a profession occupation trade or career field requiring licensure in this state a notice to that effect and a list of the requirements for eligibility for licensure

Institution failed to include the complete information regarding a Jist of requirements for eligibility for Iicensure

The institution shall submit a copy ofits revised catalog that includes the current California Department ofPublic Health Laboratory Field Services requirements for eligibility for licensure In addition the Multi-skilled Medical Certification Institute exam elinibilitv reauirements (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(8) A detailed description of institutional policies in the following areas

(A) Admissions policies including the institutions policies regarding the acceptance of credits earned at other institutions or through challenge examinations and achievement tests admissions requirements for ability-to-benefit students and a list describing any transfer or articulation agreements between the institution and any other college or university that provides for the transfer of credits earned in the program of instruction If the institution has not entered into an articulation or transfer agreement with any other college or university the institution shall disclose that fact

Ability to Benefit Students (a) Before an ability-to-benefit student may execute an enrollment agreement the institution shall have the student take an independently administered examination from the list of examinations prescribed as of July 1 2012 by the United States Department of Education pursuant to Section 484(d) of the federal Higher Education Act of 1965 (20 USC Sec 1070a et seq) The student shall not enroll unless the student achieves a score as specified by the United States Department of Education demonstrating that the student may benefit from the education and training being offered

Notice to Comply-CA-81663137-0716 Inspectors Initial CJ~ Administrators Initial micro__- 2jPage

sect94909 shy Minimum Requirements for Catalog

sect94909 shy Minimum Requirements for Catalog

The institution failed to include the required information

Institution shall submit a copy ofits revised catalog that explains the approved ability-to-benefit examination by the United States Department ofEducation and the passing score that it will accept for admissions (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(8) A detailed description of institutional policies in the following areas

(BJ Cancellation withdrawal and refund policies including an explanation that the student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session or the seventh day after enrollment whichever is later The text shall also include a description of the procedures that a student is required to follow to cancel the enrollment agreement or withdraw from the institution and obtain a refund consistent with the requirements of Article 13 (commencingwith Section 94919)

The institution failed to include complete withdrawal and refund policies

The institution shall submit a copy ofits revised catalog that correctly explains the withdrawal and refund policies for students The refund policy should correctly explain the amount owed by the student is derived by total hourly charge for instructio11 (total institutional charge divided by the number of program hours) multiplied by the total hours attended by the student Example(s) should be provided to reflect a refund amount that was paid in excess by the student based offofthe correct calculations In addition the cancellation withdrawal and refund policies must be consistent with the enrollment aqreement (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(9) The schedule of total charges for a period ofattendance and an estimated schedule of total charges for the entire educational program

The institution failed to include all of the required information

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial ~- 3JPage

Institution shall submit a copy ofits revised catalog that shows the schedule oftotal charges for a period ofattendance and an estimated schedule oftotal charnes for the entire pronram

sect94909 - Minimum Requirements for (a) A qualifying institution shall include the following statement on Catalog and sect76215 - Student Tuition both its enrollment agreement for an educational program and its Recovery Fund Disclosures current schedule of student charges

(14) A description of the students rights and responsibilities with respect to the Student Tuition Recovery Fund This statement shall specify that it is a state requirement that a student who pays his or her tuition is required to pay a state-imposed assessment for the Student Tuition Recovery Fund This statement shall also describe the purpose and operation of the Student Tuition Recovery Fund and the requirements for filing a claim against the Student Tuition Recovery Fund

You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part of your tuition either by cash guaranteed student loans or personal loans and

2 Your total charges are not paid by any third-party payer such as an employer government program or other payer unless you have a separate agreement to repay the third party

You are not eligible for protectioh from the STRF and you are not required to pay the STRF assessment if either of the following applies

1 You are not a California resident or are not enrolled in a residency program or

2 Your total charges are paid by a third party such as an employer government program or other payer and you have no separate agreement to repay the third party

(b) In addition to the statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current schedule of student charges

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education

You may be eligible for STRF if you are a California resident or are enrolled in a residency progimiddotam prepaid tuition paid the STRF

Notice to Comply - CA~81663137-0716 Inspectors Initial Ot2- Administrators Initial ~-middot- 41Page

assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed

2 The schools failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose or to provide equipment or materials for which a charge was co11ected within 180 days before the closure of the school

3 The schools failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs

4 There was a material failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau

5 An inability after diligent efforts to prosecute prove and collect on a judgment against the institution for a violation of the Act

The institution failed to include required information

The institution shallsubmit a copy ofits revised catalog that includes the STRF statement verbatim as shown above

sect94909 - Minimum Requirements for (a) Except as provided in subdivision (d) prior to enrollment an Catalog institution shall provide a prospective student either in writing or

electronically with a school catalog containing at a minimum all of the following

(15) The following statement NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION The transferability of credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptance of the ( degree diploma or certificate) you earn in (name ofeducational program) is also at the complete discretion of the institution to which you may seek to transfer If the (credits or degree diploma or certificate) that you earn at this institution are not accepted at the institution to which you seek to transfer you may be required to repeat some or all of your coursework at that institution For this reason you should make certain that your attendance at this institution will meet your educational goals This may include contacting an institution to which you may seek to transfer after attending (name of institution) to determine if your ( credits or degree diploma or certificate) will transfer

The institution failed to include the complete statement in the catalog

Notice to Comply- CA~81663137-0716 Inspectors Initial JtshyAdministrators Initial ~middotmiddot 51Pagc

Institution shall submit a copy ofits revised catalog that includes the statementfound on page 12 with certificate inserted in the applicable fields In addition inserting the correct name ofPhlebotomy Technician for the educational pronram fields

CEC sect94906 - Language of Enrollment (a) An enrollment agreement shall be written in language that is Agreement easily understood If English is not the students primary language

and the student is unable to understand the terms and conditions of the enrollment agreement the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language

The institution failed to include the required statement

The institution shall provide a statement indicating howyou provide the enrollment agreement to students that are unable to understand the terms and conditions

CEC sect94911- Minimum Requirements An enrollment agreement shall include at a minimum all of the for Enrollment Agreements following

(b) A schedule of total charges including a list of any charges that are nonrefundable and the students obligations to the Student Tuition Recovery Fund clearly identified as nonrefundable charges

The institution enrollment agreement did not include required information

Institution shall submit a copy ofits revised enrollment agreement to include a schedule oftotal charges including a list ofan_v nonrefundable charnes Prior to the execution of an enrollment agreement the information required to be disclosed pursuant to subdivisions (a) to (d) inclusive of Section 94910 shall be signed and dated by the institution and the student Each of these items shall also be initialed and dated by the student

sect94912 -Signature Initials Required

Institution did not maintain the required documents

The institution shall submit three (3) recently enrolled student files that include the School Performance Fact Sheet (SPFS) initialed signed and dated by student as well as signed and dated by institution (f) All of the following CEC sect94910 - Minimum Requirements

for School Performance Fact Sheet (2) A statement informing the reader of where he or she may obtain from the institution a list of the employment positions determined to be within the field for which a student received education and training for the calculation of job placement rates as required by subdivision (b)

Notice to Comply- CA~81663137-0716 Inspectors Initial~ Administrators Initial ~- 6IPagc

The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

Notice to Comply- CA-81663137-0716 Inspectors Initial 012shyAdministrators Initial ~--middotmiddotmiddot-middot

Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

7jPage

sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

Notice to Comply-CA-81663137-0716 Inspectors Initial 7)~ Administrators Initial (vt gt---- 8Page

The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

Notice to Comply-CA-81663137-0716 Inspectors Initial c1centshyAdministrators Initial HL-~ 91Page

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

Page 2: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

sect94909 shy Minimum Requirements for Catalog

sect94909 shy Minimum Requirements for Catalog and sect94904(a) Ability to Benefit Students

The institution failed to include the required information

Institution shall submit a copy ofits revised catalog that includes the above statement verbatim (a) Except as provided in subdivision (d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(6) If the educational program is designed to lead to positions in a profession occupation trade or career field requiring licensure in this state a notice to that effect and a list of the requirements for eligibility for licensure

Institution failed to include the complete information regarding a Jist of requirements for eligibility for Iicensure

The institution shall submit a copy ofits revised catalog that includes the current California Department ofPublic Health Laboratory Field Services requirements for eligibility for licensure In addition the Multi-skilled Medical Certification Institute exam elinibilitv reauirements (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(8) A detailed description of institutional policies in the following areas

(A) Admissions policies including the institutions policies regarding the acceptance of credits earned at other institutions or through challenge examinations and achievement tests admissions requirements for ability-to-benefit students and a list describing any transfer or articulation agreements between the institution and any other college or university that provides for the transfer of credits earned in the program of instruction If the institution has not entered into an articulation or transfer agreement with any other college or university the institution shall disclose that fact

Ability to Benefit Students (a) Before an ability-to-benefit student may execute an enrollment agreement the institution shall have the student take an independently administered examination from the list of examinations prescribed as of July 1 2012 by the United States Department of Education pursuant to Section 484(d) of the federal Higher Education Act of 1965 (20 USC Sec 1070a et seq) The student shall not enroll unless the student achieves a score as specified by the United States Department of Education demonstrating that the student may benefit from the education and training being offered

Notice to Comply-CA-81663137-0716 Inspectors Initial CJ~ Administrators Initial micro__- 2jPage

sect94909 shy Minimum Requirements for Catalog

sect94909 shy Minimum Requirements for Catalog

The institution failed to include the required information

Institution shall submit a copy ofits revised catalog that explains the approved ability-to-benefit examination by the United States Department ofEducation and the passing score that it will accept for admissions (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(8) A detailed description of institutional policies in the following areas

(BJ Cancellation withdrawal and refund policies including an explanation that the student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session or the seventh day after enrollment whichever is later The text shall also include a description of the procedures that a student is required to follow to cancel the enrollment agreement or withdraw from the institution and obtain a refund consistent with the requirements of Article 13 (commencingwith Section 94919)

The institution failed to include complete withdrawal and refund policies

The institution shall submit a copy ofits revised catalog that correctly explains the withdrawal and refund policies for students The refund policy should correctly explain the amount owed by the student is derived by total hourly charge for instructio11 (total institutional charge divided by the number of program hours) multiplied by the total hours attended by the student Example(s) should be provided to reflect a refund amount that was paid in excess by the student based offofthe correct calculations In addition the cancellation withdrawal and refund policies must be consistent with the enrollment aqreement (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(9) The schedule of total charges for a period ofattendance and an estimated schedule of total charges for the entire educational program

The institution failed to include all of the required information

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial ~- 3JPage

Institution shall submit a copy ofits revised catalog that shows the schedule oftotal charges for a period ofattendance and an estimated schedule oftotal charnes for the entire pronram

sect94909 - Minimum Requirements for (a) A qualifying institution shall include the following statement on Catalog and sect76215 - Student Tuition both its enrollment agreement for an educational program and its Recovery Fund Disclosures current schedule of student charges

(14) A description of the students rights and responsibilities with respect to the Student Tuition Recovery Fund This statement shall specify that it is a state requirement that a student who pays his or her tuition is required to pay a state-imposed assessment for the Student Tuition Recovery Fund This statement shall also describe the purpose and operation of the Student Tuition Recovery Fund and the requirements for filing a claim against the Student Tuition Recovery Fund

You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part of your tuition either by cash guaranteed student loans or personal loans and

2 Your total charges are not paid by any third-party payer such as an employer government program or other payer unless you have a separate agreement to repay the third party

You are not eligible for protectioh from the STRF and you are not required to pay the STRF assessment if either of the following applies

1 You are not a California resident or are not enrolled in a residency program or

2 Your total charges are paid by a third party such as an employer government program or other payer and you have no separate agreement to repay the third party

(b) In addition to the statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current schedule of student charges

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education

You may be eligible for STRF if you are a California resident or are enrolled in a residency progimiddotam prepaid tuition paid the STRF

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assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed

2 The schools failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose or to provide equipment or materials for which a charge was co11ected within 180 days before the closure of the school

3 The schools failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs

4 There was a material failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau

5 An inability after diligent efforts to prosecute prove and collect on a judgment against the institution for a violation of the Act

The institution failed to include required information

The institution shallsubmit a copy ofits revised catalog that includes the STRF statement verbatim as shown above

sect94909 - Minimum Requirements for (a) Except as provided in subdivision (d) prior to enrollment an Catalog institution shall provide a prospective student either in writing or

electronically with a school catalog containing at a minimum all of the following

(15) The following statement NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION The transferability of credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptance of the ( degree diploma or certificate) you earn in (name ofeducational program) is also at the complete discretion of the institution to which you may seek to transfer If the (credits or degree diploma or certificate) that you earn at this institution are not accepted at the institution to which you seek to transfer you may be required to repeat some or all of your coursework at that institution For this reason you should make certain that your attendance at this institution will meet your educational goals This may include contacting an institution to which you may seek to transfer after attending (name of institution) to determine if your ( credits or degree diploma or certificate) will transfer

The institution failed to include the complete statement in the catalog

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Institution shall submit a copy ofits revised catalog that includes the statementfound on page 12 with certificate inserted in the applicable fields In addition inserting the correct name ofPhlebotomy Technician for the educational pronram fields

CEC sect94906 - Language of Enrollment (a) An enrollment agreement shall be written in language that is Agreement easily understood If English is not the students primary language

and the student is unable to understand the terms and conditions of the enrollment agreement the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language

The institution failed to include the required statement

The institution shall provide a statement indicating howyou provide the enrollment agreement to students that are unable to understand the terms and conditions

CEC sect94911- Minimum Requirements An enrollment agreement shall include at a minimum all of the for Enrollment Agreements following

(b) A schedule of total charges including a list of any charges that are nonrefundable and the students obligations to the Student Tuition Recovery Fund clearly identified as nonrefundable charges

The institution enrollment agreement did not include required information

Institution shall submit a copy ofits revised enrollment agreement to include a schedule oftotal charges including a list ofan_v nonrefundable charnes Prior to the execution of an enrollment agreement the information required to be disclosed pursuant to subdivisions (a) to (d) inclusive of Section 94910 shall be signed and dated by the institution and the student Each of these items shall also be initialed and dated by the student

sect94912 -Signature Initials Required

Institution did not maintain the required documents

The institution shall submit three (3) recently enrolled student files that include the School Performance Fact Sheet (SPFS) initialed signed and dated by student as well as signed and dated by institution (f) All of the following CEC sect94910 - Minimum Requirements

for School Performance Fact Sheet (2) A statement informing the reader of where he or she may obtain from the institution a list of the employment positions determined to be within the field for which a student received education and training for the calculation of job placement rates as required by subdivision (b)

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The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

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Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

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sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

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The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

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sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

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institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

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Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

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(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

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RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

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Page 3: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

sect94909 shy Minimum Requirements for Catalog

sect94909 shy Minimum Requirements for Catalog

The institution failed to include the required information

Institution shall submit a copy ofits revised catalog that explains the approved ability-to-benefit examination by the United States Department ofEducation and the passing score that it will accept for admissions (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(8) A detailed description of institutional policies in the following areas

(BJ Cancellation withdrawal and refund policies including an explanation that the student has the right to cancel the enrollment agreement and obtain a refund of charges paid through attendance at the first class session or the seventh day after enrollment whichever is later The text shall also include a description of the procedures that a student is required to follow to cancel the enrollment agreement or withdraw from the institution and obtain a refund consistent with the requirements of Article 13 (commencingwith Section 94919)

The institution failed to include complete withdrawal and refund policies

The institution shall submit a copy ofits revised catalog that correctly explains the withdrawal and refund policies for students The refund policy should correctly explain the amount owed by the student is derived by total hourly charge for instructio11 (total institutional charge divided by the number of program hours) multiplied by the total hours attended by the student Example(s) should be provided to reflect a refund amount that was paid in excess by the student based offofthe correct calculations In addition the cancellation withdrawal and refund policies must be consistent with the enrollment aqreement (a) Except as provided in subdivision ( d) prior to enrollment an institution shall provide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following

(9) The schedule of total charges for a period ofattendance and an estimated schedule of total charges for the entire educational program

The institution failed to include all of the required information

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Institution shall submit a copy ofits revised catalog that shows the schedule oftotal charges for a period ofattendance and an estimated schedule oftotal charnes for the entire pronram

sect94909 - Minimum Requirements for (a) A qualifying institution shall include the following statement on Catalog and sect76215 - Student Tuition both its enrollment agreement for an educational program and its Recovery Fund Disclosures current schedule of student charges

(14) A description of the students rights and responsibilities with respect to the Student Tuition Recovery Fund This statement shall specify that it is a state requirement that a student who pays his or her tuition is required to pay a state-imposed assessment for the Student Tuition Recovery Fund This statement shall also describe the purpose and operation of the Student Tuition Recovery Fund and the requirements for filing a claim against the Student Tuition Recovery Fund

You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part of your tuition either by cash guaranteed student loans or personal loans and

2 Your total charges are not paid by any third-party payer such as an employer government program or other payer unless you have a separate agreement to repay the third party

You are not eligible for protectioh from the STRF and you are not required to pay the STRF assessment if either of the following applies

1 You are not a California resident or are not enrolled in a residency program or

2 Your total charges are paid by a third party such as an employer government program or other payer and you have no separate agreement to repay the third party

(b) In addition to the statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current schedule of student charges

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education

You may be eligible for STRF if you are a California resident or are enrolled in a residency progimiddotam prepaid tuition paid the STRF

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assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed

2 The schools failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose or to provide equipment or materials for which a charge was co11ected within 180 days before the closure of the school

3 The schools failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs

4 There was a material failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau

5 An inability after diligent efforts to prosecute prove and collect on a judgment against the institution for a violation of the Act

The institution failed to include required information

The institution shallsubmit a copy ofits revised catalog that includes the STRF statement verbatim as shown above

sect94909 - Minimum Requirements for (a) Except as provided in subdivision (d) prior to enrollment an Catalog institution shall provide a prospective student either in writing or

electronically with a school catalog containing at a minimum all of the following

(15) The following statement NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION The transferability of credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptance of the ( degree diploma or certificate) you earn in (name ofeducational program) is also at the complete discretion of the institution to which you may seek to transfer If the (credits or degree diploma or certificate) that you earn at this institution are not accepted at the institution to which you seek to transfer you may be required to repeat some or all of your coursework at that institution For this reason you should make certain that your attendance at this institution will meet your educational goals This may include contacting an institution to which you may seek to transfer after attending (name of institution) to determine if your ( credits or degree diploma or certificate) will transfer

The institution failed to include the complete statement in the catalog

Notice to Comply- CA~81663137-0716 Inspectors Initial JtshyAdministrators Initial ~middotmiddot 51Pagc

Institution shall submit a copy ofits revised catalog that includes the statementfound on page 12 with certificate inserted in the applicable fields In addition inserting the correct name ofPhlebotomy Technician for the educational pronram fields

CEC sect94906 - Language of Enrollment (a) An enrollment agreement shall be written in language that is Agreement easily understood If English is not the students primary language

and the student is unable to understand the terms and conditions of the enrollment agreement the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language

The institution failed to include the required statement

The institution shall provide a statement indicating howyou provide the enrollment agreement to students that are unable to understand the terms and conditions

CEC sect94911- Minimum Requirements An enrollment agreement shall include at a minimum all of the for Enrollment Agreements following

(b) A schedule of total charges including a list of any charges that are nonrefundable and the students obligations to the Student Tuition Recovery Fund clearly identified as nonrefundable charges

The institution enrollment agreement did not include required information

Institution shall submit a copy ofits revised enrollment agreement to include a schedule oftotal charges including a list ofan_v nonrefundable charnes Prior to the execution of an enrollment agreement the information required to be disclosed pursuant to subdivisions (a) to (d) inclusive of Section 94910 shall be signed and dated by the institution and the student Each of these items shall also be initialed and dated by the student

sect94912 -Signature Initials Required

Institution did not maintain the required documents

The institution shall submit three (3) recently enrolled student files that include the School Performance Fact Sheet (SPFS) initialed signed and dated by student as well as signed and dated by institution (f) All of the following CEC sect94910 - Minimum Requirements

for School Performance Fact Sheet (2) A statement informing the reader of where he or she may obtain from the institution a list of the employment positions determined to be within the field for which a student received education and training for the calculation of job placement rates as required by subdivision (b)

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The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

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Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

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sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

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The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

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sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

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(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

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Institution shall submit a copy ofits revised catalog that shows the schedule oftotal charges for a period ofattendance and an estimated schedule oftotal charnes for the entire pronram

sect94909 - Minimum Requirements for (a) A qualifying institution shall include the following statement on Catalog and sect76215 - Student Tuition both its enrollment agreement for an educational program and its Recovery Fund Disclosures current schedule of student charges

(14) A description of the students rights and responsibilities with respect to the Student Tuition Recovery Fund This statement shall specify that it is a state requirement that a student who pays his or her tuition is required to pay a state-imposed assessment for the Student Tuition Recovery Fund This statement shall also describe the purpose and operation of the Student Tuition Recovery Fund and the requirements for filing a claim against the Student Tuition Recovery Fund

You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part of your tuition either by cash guaranteed student loans or personal loans and

2 Your total charges are not paid by any third-party payer such as an employer government program or other payer unless you have a separate agreement to repay the third party

You are not eligible for protectioh from the STRF and you are not required to pay the STRF assessment if either of the following applies

1 You are not a California resident or are not enrolled in a residency program or

2 Your total charges are paid by a third party such as an employer government program or other payer and you have no separate agreement to repay the third party

(b) In addition to the statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current schedule of student charges

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education

You may be eligible for STRF if you are a California resident or are enrolled in a residency progimiddotam prepaid tuition paid the STRF

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assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed

2 The schools failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose or to provide equipment or materials for which a charge was co11ected within 180 days before the closure of the school

3 The schools failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs

4 There was a material failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau

5 An inability after diligent efforts to prosecute prove and collect on a judgment against the institution for a violation of the Act

The institution failed to include required information

The institution shallsubmit a copy ofits revised catalog that includes the STRF statement verbatim as shown above

sect94909 - Minimum Requirements for (a) Except as provided in subdivision (d) prior to enrollment an Catalog institution shall provide a prospective student either in writing or

electronically with a school catalog containing at a minimum all of the following

(15) The following statement NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION The transferability of credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptance of the ( degree diploma or certificate) you earn in (name ofeducational program) is also at the complete discretion of the institution to which you may seek to transfer If the (credits or degree diploma or certificate) that you earn at this institution are not accepted at the institution to which you seek to transfer you may be required to repeat some or all of your coursework at that institution For this reason you should make certain that your attendance at this institution will meet your educational goals This may include contacting an institution to which you may seek to transfer after attending (name of institution) to determine if your ( credits or degree diploma or certificate) will transfer

The institution failed to include the complete statement in the catalog

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Institution shall submit a copy ofits revised catalog that includes the statementfound on page 12 with certificate inserted in the applicable fields In addition inserting the correct name ofPhlebotomy Technician for the educational pronram fields

CEC sect94906 - Language of Enrollment (a) An enrollment agreement shall be written in language that is Agreement easily understood If English is not the students primary language

and the student is unable to understand the terms and conditions of the enrollment agreement the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language

The institution failed to include the required statement

The institution shall provide a statement indicating howyou provide the enrollment agreement to students that are unable to understand the terms and conditions

CEC sect94911- Minimum Requirements An enrollment agreement shall include at a minimum all of the for Enrollment Agreements following

(b) A schedule of total charges including a list of any charges that are nonrefundable and the students obligations to the Student Tuition Recovery Fund clearly identified as nonrefundable charges

The institution enrollment agreement did not include required information

Institution shall submit a copy ofits revised enrollment agreement to include a schedule oftotal charges including a list ofan_v nonrefundable charnes Prior to the execution of an enrollment agreement the information required to be disclosed pursuant to subdivisions (a) to (d) inclusive of Section 94910 shall be signed and dated by the institution and the student Each of these items shall also be initialed and dated by the student

sect94912 -Signature Initials Required

Institution did not maintain the required documents

The institution shall submit three (3) recently enrolled student files that include the School Performance Fact Sheet (SPFS) initialed signed and dated by student as well as signed and dated by institution (f) All of the following CEC sect94910 - Minimum Requirements

for School Performance Fact Sheet (2) A statement informing the reader of where he or she may obtain from the institution a list of the employment positions determined to be within the field for which a student received education and training for the calculation of job placement rates as required by subdivision (b)

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The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

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Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

7jPage

sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

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The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

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sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

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Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

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(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

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RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

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assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed

2 The schools failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose or to provide equipment or materials for which a charge was co11ected within 180 days before the closure of the school

3 The schools failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs

4 There was a material failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau

5 An inability after diligent efforts to prosecute prove and collect on a judgment against the institution for a violation of the Act

The institution failed to include required information

The institution shallsubmit a copy ofits revised catalog that includes the STRF statement verbatim as shown above

sect94909 - Minimum Requirements for (a) Except as provided in subdivision (d) prior to enrollment an Catalog institution shall provide a prospective student either in writing or

electronically with a school catalog containing at a minimum all of the following

(15) The following statement NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION The transferability of credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptance of the ( degree diploma or certificate) you earn in (name ofeducational program) is also at the complete discretion of the institution to which you may seek to transfer If the (credits or degree diploma or certificate) that you earn at this institution are not accepted at the institution to which you seek to transfer you may be required to repeat some or all of your coursework at that institution For this reason you should make certain that your attendance at this institution will meet your educational goals This may include contacting an institution to which you may seek to transfer after attending (name of institution) to determine if your ( credits or degree diploma or certificate) will transfer

The institution failed to include the complete statement in the catalog

Notice to Comply- CA~81663137-0716 Inspectors Initial JtshyAdministrators Initial ~middotmiddot 51Pagc

Institution shall submit a copy ofits revised catalog that includes the statementfound on page 12 with certificate inserted in the applicable fields In addition inserting the correct name ofPhlebotomy Technician for the educational pronram fields

CEC sect94906 - Language of Enrollment (a) An enrollment agreement shall be written in language that is Agreement easily understood If English is not the students primary language

and the student is unable to understand the terms and conditions of the enrollment agreement the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language

The institution failed to include the required statement

The institution shall provide a statement indicating howyou provide the enrollment agreement to students that are unable to understand the terms and conditions

CEC sect94911- Minimum Requirements An enrollment agreement shall include at a minimum all of the for Enrollment Agreements following

(b) A schedule of total charges including a list of any charges that are nonrefundable and the students obligations to the Student Tuition Recovery Fund clearly identified as nonrefundable charges

The institution enrollment agreement did not include required information

Institution shall submit a copy ofits revised enrollment agreement to include a schedule oftotal charges including a list ofan_v nonrefundable charnes Prior to the execution of an enrollment agreement the information required to be disclosed pursuant to subdivisions (a) to (d) inclusive of Section 94910 shall be signed and dated by the institution and the student Each of these items shall also be initialed and dated by the student

sect94912 -Signature Initials Required

Institution did not maintain the required documents

The institution shall submit three (3) recently enrolled student files that include the School Performance Fact Sheet (SPFS) initialed signed and dated by student as well as signed and dated by institution (f) All of the following CEC sect94910 - Minimum Requirements

for School Performance Fact Sheet (2) A statement informing the reader of where he or she may obtain from the institution a list of the employment positions determined to be within the field for which a student received education and training for the calculation of job placement rates as required by subdivision (b)

Notice to Comply- CA~81663137-0716 Inspectors Initial~ Administrators Initial ~- 6IPagc

The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

Notice to Comply- CA-81663137-0716 Inspectors Initial 012shyAdministrators Initial ~--middotmiddotmiddot-middot

Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

7jPage

sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

Notice to Comply-CA-81663137-0716 Inspectors Initial 7)~ Administrators Initial (vt gt---- 8Page

The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

Notice to Comply-CA-81663137-0716 Inspectors Initial c1centshyAdministrators Initial HL-~ 91Page

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

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Institution shall submit a copy ofits revised catalog that includes the statementfound on page 12 with certificate inserted in the applicable fields In addition inserting the correct name ofPhlebotomy Technician for the educational pronram fields

CEC sect94906 - Language of Enrollment (a) An enrollment agreement shall be written in language that is Agreement easily understood If English is not the students primary language

and the student is unable to understand the terms and conditions of the enrollment agreement the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language

The institution failed to include the required statement

The institution shall provide a statement indicating howyou provide the enrollment agreement to students that are unable to understand the terms and conditions

CEC sect94911- Minimum Requirements An enrollment agreement shall include at a minimum all of the for Enrollment Agreements following

(b) A schedule of total charges including a list of any charges that are nonrefundable and the students obligations to the Student Tuition Recovery Fund clearly identified as nonrefundable charges

The institution enrollment agreement did not include required information

Institution shall submit a copy ofits revised enrollment agreement to include a schedule oftotal charges including a list ofan_v nonrefundable charnes Prior to the execution of an enrollment agreement the information required to be disclosed pursuant to subdivisions (a) to (d) inclusive of Section 94910 shall be signed and dated by the institution and the student Each of these items shall also be initialed and dated by the student

sect94912 -Signature Initials Required

Institution did not maintain the required documents

The institution shall submit three (3) recently enrolled student files that include the School Performance Fact Sheet (SPFS) initialed signed and dated by student as well as signed and dated by institution (f) All of the following CEC sect94910 - Minimum Requirements

for School Performance Fact Sheet (2) A statement informing the reader of where he or she may obtain from the institution a list of the employment positions determined to be within the field for which a student received education and training for the calculation of job placement rates as required by subdivision (b)

Notice to Comply- CA~81663137-0716 Inspectors Initial~ Administrators Initial ~- 6IPagc

The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

Notice to Comply- CA-81663137-0716 Inspectors Initial 012shyAdministrators Initial ~--middotmiddotmiddot-middot

Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

7jPage

sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

Notice to Comply-CA-81663137-0716 Inspectors Initial 7)~ Administrators Initial (vt gt---- 8Page

The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

Notice to Comply-CA-81663137-0716 Inspectors Initial c1centshyAdministrators Initial HL-~ 91Page

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

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The institution failed to include the information on the SPFS

Institution must ensure the required statement mentioned above is provided on the SPFS

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide Requirements on that Internet Web site all of the following

(1) The school catalog

Institution does not have current catalog posted

The institution shall update website to include the revised school cataloa

CEC sect94913 - Institutional Web Site (a) An institution that maintains an Internet Web site shall provide on that Internet Web site all of the followingRequirements

(2) A School Performance Fact Sheet for each educational program offered by the institution

Institution does not have current SPFS for its approved program posted

Institution shall update website to include the revised SPFSfor each approved vroaram (a) An institution that maintains an Internet Web site shall provide

Requirements CEC sect94913 - Institutional Web Site

on that Internet Web site all of the following

Institution website does not have a current enrollment agreement

The institution shall update website to include a revised enrollment aareement

Code of Regulations sect71810-Catalog

Notice to Comply- CA-81663137-0716 Inspectors Initial 012shyAdministrators Initial ~--middotmiddotmiddot-middot

Subsection Description and Required Correction (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(6) The institutions policies and practices regarding any form of financial aid including all consumer information which the institution is required to disclose to the student under any state or federal financial aid program

The institution failed to i11clude complete policies and practices regarding any form of financial aid

Institution shall submit a copy ofits revised catalog that contains information listing the correct website address for the California Employment Development Department Eligible Training Provider List (ETPL) and the acceptance ofthe Workforce Innovation and Ovvortunity Act (WIOA voucher

7jPage

sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

Notice to Comply-CA-81663137-0716 Inspectors Initial 7)~ Administrators Initial (vt gt---- 8Page

The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

Notice to Comply-CA-81663137-0716 Inspectors Initial c1centshyAdministrators Initial HL-~ 91Page

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

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sect71810 shy Catalog

sect71810 shy Catalog

sect76020 - Student Tuition Recovery Fund (STRFJ

(b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(14) Policies on student rights including the procedure for addressing student grievances and

The institution failed to include the required procedure

The institution shall submit a copy ofits revised catalog that includes clear procedures on how the institution addresses studentgrievances In addition a student may contact the Bureau atany time during the compliant process A student does not have to wait until they feel the complaint has not been satisfactoriy answered (b) The catalog shall contain the information prescribed by Section 94909 of the Code and all of the following

(15) Policies on the retention of student records

The institution failed to include a correct policy on the retention ofstudent records

lhstitution shall submit a copy ofits revised catalog that includes the Student Records Policy section found on page 32 to state that the institution maintains pertinent student records for a period of5 yearsfrom the students date ofcompletion or withdrawal (a) The fund exists to relieve or mitigate economic losses suffered by a student in an educational program as defined in section 94837 of the Code at a qualifying institution who is or was a California resident or was enrolled in a residency program if the student enrolled in the institution prepaid tuition paid the assessment and suffered loss as a result of any of the following

(5) The students inability to collect a judgment entered against a qualifying institution for a violation of the Act subject to all of the following

(A) The student has reasonably tried and failed to collect on the judgment The Bureau will determine the reasonableness of the effort on a case-by-case basis

(B) The Bureau receives the students application within 4 years from the schools closure

(C) The student has not received reimbursement or forgiveness from any other source

The institution failed to include correct information

Notice to Comply-CA-81663137-0716 Inspectors Initial 7)~ Administrators Initial (vt gt---- 8Page

The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

Notice to Comply-CA-81663137-0716 Inspectors Initial c1centshyAdministrators Initial HL-~ 91Page

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

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The institution shall submit a copy ofits revised catalog that correctly explains when a STRF application must be received by the Bureau from a jud11ment

sect71920 - Student Records (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(1) Written records and transcripts of any formal education or training testing or experience that are relevant to the students qualifications for admission to the institution or the institutions award of credit or acceptance of transfer credits including the following

(A) Verification of high school completion or equivalency or other documentation establishing the students ability to do college level work such as successful completion of an ability-to-benefit test

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) current studentfiles with verifjcation ofhiah school completion or equivalent

sect71920-StudentRecords (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(4) Records of the dates of enrollment and if applicable withdrawal from the institution leaves of absence and graduation and

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) recently withdrawn student files with records ofdates ofwithdrawal (b) In addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

sect71920 - Student Records

(5) In addition to the requirements of section 94900(b) of the Code a transcript showing all of the following

(A) The courses or other educational programs that were completed or were attempted but not completed and the dates of completion or withdrawal

(E) The name address website address and telephone number of the institution

The institution failed to maintain the proper documentation of student records

Notice to Comply-CA-81663137-0716 Inspectors Initial c1centshyAdministrators Initial HL-~ 91Page

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

Page 10: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

sect71920 - Student Records

sect71920 -Student Records

sect74112 - Uniform Data-Annual Report Performance Fact Sheet

Institution shall submit a copy ofthree (3) recently graduated studentfiles with a transcript to reflect all ofthe above mentioned required information (b) In addition to the requirements of section 94900 the file shall contain all of the fo1lowing pertinent student records

(9) A document showing the total amount of money received from or on behalf of the student and the date or dates on which the money was received

The institution failed to maintain the proper documentation of student records

The institution shall submit a copy ofthree (3) studentfiles with an accountinu ledqer (b) ln addition to the requirements of section 94900 the file shall contain all of the following pertinent student records

(10) A document specifying the amount of a refund including the amount refunded for tuition and the amount for other itemized charges the method of calculating the refund the date the refund was made and the name and address of the person or entity to which the refund was sent

The institution failed to maintain the proper documentation of student records

Institution shall submit a copy ofthree (3) recently withdrawn studentfiles with the required refund document as mentioned above (d) Completion Rates Reporting of completion rates for an institutions Annual Report and Performance Fact Sheet shall Include for each educational program the number of students who began program as defined in subdivision (b ) the number of students available for graduation number of graduates and completion rate(s) An optional column may be added to include completion rate data for students completing within 101-150 of the published program length For an institution reporting completion data pursuant to section 94929(b) of the Code completion data shall be separately reported for each program The Performance Fact Sheet shall disclose if true that the completion data is being reported for students completing within 150 of the published program length and that data is not being separately reported for students completing the program within 100 of the published program length

Institution did not include correct completion rates

The institution shall submit a copy ofits revised SPFS that includes the correct completion rates for students completing within 101-150 ofthe publishedpronram lenqth Ifthe

Notice to Comply-J_l-81663137-0716 Inspectors Initial cJJLshyAdministrators Initial~~- lOIPage

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

Page 11: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

institution is opting out ofreporting the 150 Completion Rate for 2013 and 2014 years then Oor NAshould be used for all applicable fields The institution can also remove the information if it is not applicable

sect74112 - Uniform Data-Annual (e) Placement Rates Report Performance Fact Sheet

(3) Placement rate shall be calculated as follows the number of graduates employed in the field as defined in subsection 74112(b)(3) divided by the number of graduates available for employment as defined in section 94928(d) of the Code

Institution did not include correct placement rates for its approved program

Institution shall submit a copy ofits revised SPFS with correct placement rates information for the 2013 and 2014 calendar years This information must match the supporting data maintained bv the institution

sect74112 - Uniform Data -Annual (g) Salary and Wage Information Report Performance Fact Sheet

All Salary and Wage Information shall be reported to the Bureau pursuantto section 94929S(c) of the Code and ifrequiredhy section 94910(d) of the Code shall be included in the Performance Fact Sheet for each educational program in a format substantially similar to the chart below including the footnoted information (dates numbers salaries and other data shown are for example only)

Institution did not include correct Salary and Wage Information for each of its approved programs

The institution shall submit a copy ofits revised SPFS that includes correct information for the Annual Salary and Wages Reported by Graduates Employed in the Field under the 20132014 calendaryear columns This information does not match the reported numbers for Graduates Employed in Field (h) Documentation supporting all data reported shall be sect74112 - Uniform Data - Annual maintained by the institution for at least five years from the time included in either an Annual Report or a Performance Fact Sheet and shall include at a minimum student name(s) address phone number email address program completed program start and completion dates place of employment and position salary hours and a description of all attempts to contact each student Documentation shall also include the name email address phone number and position or title of the institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies of notes letters or emails through which the information was requested and gathered

Report Performance Fact Sheet

Notice to Comply- CA-81663137-0716 Inspectors Initial~ Administrators Initial~-- I1JPage

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

Page 12: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

Institution did not include complete supporting data for the SPFS for each approved program

Institution shall submit the updated 20132014 SPFS supporting data to include at a minimum student name(s) address phone number email address program completed program start and completion dates place ofemployment and position salary hours and a description ofall attempts to contact each student Documentation shall also include the name email address phone number and position or title ofthe institutions representative who is primarily responsible for obtaining the students completion placement licensing and salary and wage data the date that the information was gathered and copies ofnotes letters or emails through which the information was requested andgathered

sect71210 - Instruction and Degrees (c) In addition the institution shall list the following for each educational program offered Offered

(1) The admissions requirements including minimum levels of prior education preparation or training

The institution failed to include the complete admission requirements

The institution shall update the Enrollment Information section ofwebsite to match the admission requirements information found in the cataloq

sect76140 - Record-Keeping (a) A qualifying institution shall collect and maintain records of Requirements student information to substantiate the data reported on the STRF

Assessment Reporting Form and records of the students eligibility under the Fund Such records shall include the following for each student

(1) Student identification number

(2) First and last names

(3) Email address

4) Local or mailing address

(5) Address at the time of enrollment

(6) Home address

(7) Date enrollment agreement signed

(8) Courses and course costs

Notice to Comply- CA-81663137-0716 Inspectors Initial ltJ~ Administratoes Initial ~ 12 IP age

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

Page 13: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

(9) Amount of STRF assessment collected

(10) Quarter in which the STRF assessment was remitted to the Bureau

(11) Third-party payer identifying information

(12) Total institutional charges charged and

(13) Total institutional charges paid

The institution failed to include the complete records

Institution mustsubmita copy ofthe 2ua Quarter 2016 STRF Assessment Reporting Form and the electronic record to substantiate the data reported

Only minor violations are listed on a Notice to Comply

Education Code can be located athttpfwwwbppecagovlawregsppe actshtml Code of Regulations can be located at lltwJl-wwwbppecagovlawsregsregsshtml

Notice to Comply- CA-81663137-0716 Inspectors Initial JlshyAdministrators Initial -~-- 131Page

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page

Page 14: P.O. Box 980818, West Sacramento, CA 95798-0818 P (916) 431 … · 2018-01-17 · 895 Discovery Bay Blvd. Date of Inspection: 07-05-2016 . Discovery Bay, ... Your total charges are

RETURN THIS FORM WITHIN THE SPECIFIED TIME FRAME WITH EITHER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPORTANT COMPLIANCE NOTICE

California Education Code sect94935 and California Code of Regulations sect75010 provide that the Bureau for Private Postsecondary Education (Bureau) shall issue a Notice to Comply for minor violations detected during a compliance inspection by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the below declaration and submit this form to the Bureau along with documentation describing how compliance was achieved or 2) File with the Bureau a written notice of disagreement specifying the minor violation(s) described in the Notice to Comply with which you disagree and appealing it by requesting an informal office conference If a written notice of disagreement is not timely filed with the Bureau the right to appeal is deemed to have been waived

Failure to timely remedy the noncompliance item(s) or file a written request for an informal office conference may result in the Bureau taking administrative enforcement action

DECLARATION

Attached to this document is a list describing how compliance was achieved for each violation and supporting documentation I declare under penalty of perjury that all violations identified in this Notice to Comply are corrected as described in the attachment

Signature Date

Print Name and Title

THIS DECLARATION ORA NOTICE OF DISAGREEMENT MUST BE SUBMITTED TO THE BUREAU BYAu ust 05 2016

Notice to Comply~ CA-81663137-0716 Inspectors Initial rf_ Administrators Initial VJ4---- 141Page


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