Policy Policy AdminAdmin

1

• New business in 9th 2011 wkm

• CFS ratio, SMS Greeting

• Claim figure

• 2nd BDO examination

• Plan for next month

• Company trip 2011

2

New business in 9th 2011 wkmWorking month 3rd 2011 4th 2011 5th 2011 6th 2011 7th 2011 8th 2011 9th 2011

New cases received 1268 748 1367 1680 1775 1868 2055Issued ratio 95.1% 96.1% 96.0% 96.3% 95.8% 95.1% 94.9%

New business in 2010 645 706 821 878 902 989 1132Agent Cases 441 304 433 599 618 601 697

Agent Cases % 34.8% 40.6% 31.7% 35.7% 34.8% 32.2% 33.9%

3

CFS ratio within 14 daysUW Index 3rd 2011 4th 2011 5th 2011 6th 2011 7th 2011 8th 2011

HCM1 97.8% 98.9% 92.9% 97.4% 99.0% 99.2%HCM2 100.0% 94.9% 84.8% 96.9% 97.6% 96.6%HCM3 78.6% 88% 91.2% 91.7% 96.6% 94.4%HCM 96.6% 96.7% 91.0% 96.6% 98.3% 98.2%HAN1 100.0% 97.5% 100.0% 100.0% 100.0% 100.0%HAN2 94.0% 98.6% 100.0% 99.3% 100.0% 99.4%HAN3 99.3% 99.2% 99.8% 98.5% 100.0% 98.3%HAN4       88.0% 98.6% 94.2%

HANOI 97.6% 98.9% 99.8% 97.2% 99.9% 98.3%DONG NAI 99.3% 92.0% 94.8% 97.2% 93.0% 90.9%DANANG 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%CANTHO 96.1% 93.9% 97.2% 98.9% 96.3% 95.2%

HAP1           96.6%HAP2           92.4%

HAI PHONG 100.0% 91.1% 98.7% 93.0% 95.9% 95.3%CFS within 14

days 97.8% 96.3% 97.7% 96.9% 97.7% 96.2%

4

CFS chart

5

SMS: Greeting client birthday

Supplier

August

Sendingcases

Successful Failed

Case Ratio Case Ratio

Mobifone 565 565 35.6%    

Viettel 720 720 45.4%    

Vinaphone 300 300 19%    

EVN 8     8 22.9%

Sfone 10     10 28.6%

VNM 12     12 34.3%

Wrong number 5     5 14.2%

Total 1620 1585 97.8% 35 2.2%6

Claim figure

Div

Jan ~ Aug 2010 Jan ~ Aug 2011

Basic plan

MedicalRider

Accidentrider

Basic plan

Medicalrider

Accidentrider

HCM 94 3.9 105.6 136 38 47

HN 28 0 4.2 38 24 4

DNG 0 0 0 0 11 0

CTO 2.5 1 0 186 0 0

DNA 0 1 1.4 110 18 5

HP 0 0 0 0 2 5

Total 124.5 5.9 111 470 93 61

Unit: million dong

7

8

The process of the 2nd examination

BranchDate of

examination Received day Sent list name

for CRDCRD

feedbackTotal

candidatesNumber's

testing

HCM 22/08/2011 23/08/2011 29/08/2011 not yet 29 10

ĐNG 25/08/2011 29/08/2011 29/08/2011 not yet 29 26

CTHO 24/08/2011 07/09/2011 7/9/2011 not yet 68 48

ĐNAi 26/08/2011 30/08/2011 1/9/2011 not yet 8 5

HP 25/08/2011 30/08/2011 1/9/2011 not yet 42 8

HNOI 30/08/2011 03/09/2011 4/9/2011 not yet 118 1129

Branch

Attendant ratio未到考

Poor Good ExcellentList Attendant

<70 分 70-88 90-100Perso

nsP % P P % P % P %

HCM 29 10 34% 19 7 70% 3 30% 0 0%

ĐNai 8 5 63% 3 0 0% 5 100% 0 0%

ĐNẵng 29 26 90% 3 0 0% 26 100% 0 0%

HN 118 112 95% 6 0 0% 112 100% 0 0%

HP 42 8 19% 34 0 0% 8 100% 0 0%

CT 68 48 71% 20 1 2% 31 65% 16 33%

Total 294 209 71% 85 8 3% 185 89% 16 8%

The accurate number of participant and the score results.

10

What we have done… & what we will do…

1. Draw up SOP chart

2. Testing UL product (cont)

3. Develop annual statement plan

4. Premium collection with Vina Post

Last month Next month

1. VIP Medical examination plan development

2. Testing UL product (cont)

3. Finished 2nd BDO examination

4. Short UW training (Dr. Peng )

11

12

MAP

13

Integrated in Sea Links City complex, 10km from the provincial capital of Phan Thiet

& just minutes away from the famous beach of Mui Ne & cultural sites

Information about Sea Links

14

The distinctive architecture brings ocean breeze & sunlight into every room

Superior Pool View Room37 sqm

15

Relaxation & Recreation

Enjoy basking under the sun in our day beds

or take a dip in our four palatial sized pools 16

Separate to 4 teams as Cathay day

• Each team preparation 3 songs at Gala dinner

• Play games at the swimming pool

• Announce the winner team at Gala dinner

Game Activity

17

18