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1 POLICY AND PROCEDURE MANUAL PARK LAKE CHURCH SACHSE, TEXAS Approved by Church , 2014
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POLICY AND PROCEDURE MANUAL
PARK LAKE CHURCH
SACHSE, TEXAS
Approved by Church , 2014
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Table of Contents POLICY AND PROCEDURE MANUAL .............................................................................................................. 1
I. Financial Policies .............................................................................................................................. 4
Finance Committee – Purpose, duties and organization ....................................................................... 4
Treasurer Responsibilities ..................................................................................................................... 6
Cash Management and Investments ...................................................................................................... 6
Long-Term Debt.................................................................................................................................... 6
Handling Giving, Cash and Checks ...................................................................................................... 7
Cash Transmittals (Deposits) ................................................................................................................ 7
Governmental Reporting Obligations - Federal .................................................................................... 8
Purchase Order and Reimbursement/Charitable Giving Statement ...................................................... 8
PowerChurch ....................................................................................................................................... 11
II. Children’s and Youth Ministries ..................................................................................................... 12
Child Protection Policy ....................................................................................................................... 12
Classroom Guidelines ......................................................................................................................... 12
The Factory Procedures ....................................................................................................................... 12
Trips and Special Events ..................................................................................................................... 14
Physical Touch/Affection Guidelines ................................................................................................. 15
Restroom Procedures .......................................................................................................................... 15
Illness .................................................................................................................................................. 16
Minor Accidents .................................................................................................................................. 16
Major Medical Emergencies ............................................................................................................... 17
Corporal Punishment ........................................................................................................................... 17
Suspicious Activity / Reporting Violations or Suspected Abuse ........................................................ 17
III. Church Property/Equipment ........................................................................................................ 20
Facility Use Charges ............................................................................................................................ 21
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Facility Use Requirements.................................................................................................................... 21
Use of Church Van .............................................................................................................................. 22
Rules and Regulations – Church Facilities ......................................................................................... 25
Use of Kitchen ..................................................................................................................................... 26
IV. Auxiliary Activities/Policies ....................................................................................................... 28
Standard Benevolence Guidelines ....................................................................................................... 28
Park Lake Church Privacy Policy ....................................................................................................... 28
Prayer Request Policy & Procedures .................................................................................................. 29
Wedding Policies: ............................................................................................................................... 30
Funeral Policies ................................................................................................................................... 36
Emergency Procedures – Call 911 ...................................................................................................... 37
Conflict Resolution ............................................................................................................................. 38
Community Outreach/Ministry ........................................................................................................... 38
Information Systems (IT) Policy ......................................................................................................... 39
Administrative Forms .......................................................................................................................... 46
V. APPENDIX ......................................................................................................................................... 47
APPENDIX A - FACILITIES REQUEST FORM ............................................................................. 48
APPENDIX B - VAN TRIP SHEET .................................................................................................. 50
APPENDIX D - RULES FOR KITCHEN USE ................................................................................. 53
APPENDIX E – FACILITY MAINTENANCE POLICY .................................................................. 54
APPENDIX F – INCIDENT / ACCIDENT REPORT ....................................................................... 58
APPENDIX G – VOLUNTEER APPLICATION .............................................................................. 59
APPENDIX H- PERSONAL REFERENCE CHECK FORM............................................................ 60
APPENDIX I - FACILITY USE CHARGES ..................................................................................... 61
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I. Financial Policies
Finance Committee – Purpose, duties and organization
Purpose:
To oversee the finances and stewardship of Park Lake Church in accordance with the mission of
the church.
Duties:
To serve as spiritual overseers of the financial affairs and stewardship of Park Lake Church in
accordance with the mission of the church.
To secure budget requests from the Ministerial Staff and church committees and teams in
order to prepare a church budget. The Finance Committee should contact these entities by
August 1, and the budget requests should be returned to the Finance Committee by
September 1.
To prepare an annual church budget that is aligned with the mission of Park Lake Church and
recommends that budget to the church for vote. The proposed budget should first be reviewed
by the trustees and deacons before being presented to the church.
To insure the preparation of, and to review, the monthly church financial statement.
To provide the financial statement at the monthly meetings of the Deacons and Trustees and
at the quarterly church business meetings. This financial statement should include the year-
to-date actual receipts and expenditures versus the current budget, the balance sheet and
investment summary (if applies).
To review all receipts and expenditures monthly to assure compliance with the budget.
To review requests for budget revisions and requests for expenditures not in the current
budget. Any request approved by the Finance Committee which cannot be funded by an
annual contingency fund must be reviewed by the Trustees and the Deacons before being
presented to the church for vote.
To establish and periodically review policies and procedures for financial controls.
To supervise the accounting system and recommend updates and changes as needed.
To supervise the financial operations of Park Lake Church to ensure proper and timely
counting and depositing of all church funds.
To supervise the proper and timely disbursement of all church funds.
To formulate and review policies and procedures relating to the Church Treasurer including
the disbursement of funds.
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To periodically assess the need for a financial review or audit.
To establish and periodically review policies and procedures for designated gifts and funds.
To establish and periodically review policies and procedures for church investments.
To review investment allocation and performance.
To develop and maintain documented operating procedures for this team and to furnish
copies to Park Lake Church.
To provide a copy of this team’s operating procedures and monthly meetings to better train
and equip new members.
Organization
The members will be nominated and elected by Park Lake Church members.
This committee will consist of 5 members, with members elected each year to serve a 1-3
year term. Two or three members need to be experienced members after any election.
This committee should reflect specific expertise related to finances or business, and each
person should have been a member of Park Lake Church for at least 6-months.
Designate a couple of people to be responsible to enter information in the church software.
All documentation should be kept in a safe place in the event someone wants to audit the
books.
For good internal controls no one person should be doing everything. Having multiple
people looking at records and doing different jobs makes it difficult for someone to take
advantage of Park Lake Church.
Each member of this committee shall not be eligible for re-election to this committee until 1-
year has elapsed between terms.
A member of the committee should be designated to take minutes at all committee meetings.
A copy of these minutes should be archived in accordance with established church policy.
The Pastor and a member of the staff designated by the pastor will be non-voting, ex-officio
members of the Finance Committee.
This committee should meet at least monthly.
Ministerial Staff Facilitator: Pastor and/or Designee.
Accountability: Trustees, Deacons, and Park Lake Church
Each member voted onto the Finance Committee should pass a background and financial
check to make sure they’re eligible to participate.
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Treasurer Responsibilities
The Treasurer shall be responsible for establishing and administering internal financial controls
including but not limited to:
Maintaining the church General Accounting System
Maintaining purchasing controls
Balancing the church bank accounts
Monitoring and reconciling monthly statements on loans, investments, credit cards, charge
accounts and other financial accounts
Securing and managing church funds and church checks (e.g. cash disbursements, check
requests, cash handling, expense reimbursements)
Saving and storing church financial records so that they can be recovered and restored in the
event the need arises
Issuance, managing and return of church credit card
Fiscal Reporting
Governmental Reporting Obligations
Year-End Closing
Cash Management and Investments
Church assets shall be prudently invested in such a way that the assets are preserved for the
Church in future, for meeting extraordinary needs or challenges, and that such investment income
not designated for re-investment may be used to supplement the annual operating budget of the
Church. Church investments will be in US Government insured instruments or federally insured
bank deposits. The Treasurer shall be responsible for investing Church assets.
Long-Term Debt
It is the desire of the church to fully retire our mortgage obligation as quickly as possible,
consistent with sound financial management and operating requirements. Any long debt incurred
by the church requires prior approval by the church membership.
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Handling Giving, Cash and Checks
Church funds should always have dual controls in place (e.g. counting, paperwork,
verification)
Should include three or more people counting offering each Sunday-preferably different
people every Sunday in a rotation.
Document all money counts on official forms or an official logs and have the people counting
to sign the forms. Make sure form is attached with money when given to the person making
the deposit.
DO NOT allow incomplete paperwork.
Ensure segregation of duties between who counts the money and who deposits the money.
Criminal checks and credit checks should be performed on all money counters, depositors
and anyone who has check signing authority.
Church funds DO NOT go home.
Compare all receipts and payments. Look out for refunds (particularly from over-payments).
Periodically check with vendors and verify all payments for the past year.
Follow all written procedures for church financial transactions. DO NOT allow shortcuts by
anyone.
For the safety of the pastor and the church, the pastor NEVER handles the church offerings
and funds. Someone other than the pastor should be responsible for church funds. Have the
Treasurer report all findings to the responsible party and the pastor.
An annual financial review of all church finances records will be provided to the church in an
annual business conference.
Cash Transmittals (Deposits)
The deposit should be prepared using the Cash Transmittal Form and Bank Deposit Slip.
Documentation - Each cash transmittal (deposit) shall contain copies of all receipts
supporting the cash and copies of all checks supporting the checks. Adding machine tapes
should be included for each verifying the amount. The transmittal form should be completed
in its entirety, signed, and verified.
A different person should make the deposit at the bank that did not count the offering on
Sunday. The person making the deposit should recount the money and checks to confirm the
amounts match before making the deposit.
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All transmittals are required to be prepared and signed by the person preparing the transmittal
AND verified and signed by at least one additional person.
Large amounts should not be hand carried. Patterns should not be observable when
transporting money. Money bags should be concealed and in the sealed bank security bag
provided by the bank.
Governmental Reporting Obligations - Federal
Park Lake Church is a tax exempt organization. We are, as a religious institution,
automatically exempt from Federal taxes under IRS Ruling 501(c)3.
Our Federal Employer Identification Number # is 75-2077731
Our address of record is 3702 Sachse Rd.; Sachse, TX 75048
Government Reporting Obligations – State
The Treasurer shall review planned purchases to ensure that we are utilizing the sales tax
exemption on qualifying purchases.
Purchase Order and Reimbursement/Charitable Giving Statement
Access to Funds
Have two different people authorized to sign checks. If the check is for something above
normal business and is over $500.00, the finance committee needs to approve prior to
expenditure. Depending on purpose and amount, the church may need to vote on it as well.
The person who writes the check should not sign the check.
Special accounts may be established from time to time (e.g. building fund, youth fund, etc.)
or may be maintained on a permanent basis (e.g. mission fund). For checks issued from these
funds, two signatures (treasurer and a second designated individual, such as a trustee or
finance committee member) may be required.
The ministerial staff of the church shall at no time be designated to sign checks from any
account.
Any reimbursements for money spent for church items must have a receipt to be reimbursed
and person must have prior approval before making the purchase (see Making Routine
Purchases for exclusions).
Purchasing Procedures
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To make purchases/spend funds that have been approved in the budget by the church body, the
responsible party shall:
Make a written request prior to the expenditure of any funds, utilizing the appropriate form
and submitting the same to the church treasurer.
The treasurer will ensure that adequate funds are available to cover the expense.
For expenditures of $100 or less, the treasurer may give authorization. For expenditures, in
excess of $100, the Trustees or Finance Committee may give authorization.
Once authorized, the treasurer shall provide a check for the purchase, or the purchase may be
made utilizing one of the approved church charge accounts.
Once approval for the purchase/expenditure is granted, either the responsible individual (or a
designated church purchasing agent for established credit accounts) may make the purchase.
Immediately after the purchase/expenditure, the purchasing party must turn in all receipts to
the church treasurer.
Making Routine Purchases
It is recognized that certain purchases and expenditures are of a repetitive and ongoing nature
and should not be subject to the requirements in the above paragraph, in order to allow
efficient operations. These special categories may include (but are not limited to):
+ Purchase of educational literature
+ Purchase of janitorial supplies
+ Purchase of office supplies
+ Purchase of fellowship supplies
+ Payment of utilities
+ Payment of periodic bills (e.g. insurance)
+ Emergency repairs of church property or church vehicles
The church treasurer or designated individual may make such purchases or expenditures
without prior approval of the Trustees or Finance Committee. Care should be taken, however,
to ensure that adequate funds are available to cover said purchases or expenditures.
For the sake of efficiency, responsible individuals may make such purchases or expenditures
utilizing their own funds, and then submit the receipts for reimbursement. It should be noted,
however, that approval PRIOR TO PURCHASE must be granted in order to receive
reimbursement.
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Purchases or expenditures which do not meet the required criteria established in this policy
will not be reimbursed. Within the scope of all other requirements of this policy, the senior
pastor shall be authorized to make purchases or expenditures of up to $100 without specific
approval of the Trustees or Finance Committee. Verbal request may be obtained for amounts
over $100 via phone, e-mail or text.
Purchases or expenditures which do not need reimbursement, but recognition for tax purposes
for a purchase made directly by a member for the sole benefit of the church can complete a
form and submit to the Treasurer for signature. Receipts and documentation supporting the
purchase are the responsibility of the individual using this for tax purposes.
Church Charge Accounts / Credit Cards
The church maintains an open credit card account to facilitate efficient operations. The card
may be obtained from the church treasurer when appropriate. The card must be signed out on
the log maintained in the church office.
It is important to designate who can use the credit card, and receipts must be turned in for
anything that is charged. Dollar limit should be in place for amounts that can be charged and
an alert notice for expenditures exceeding $100 should be in place on the credit card account.
The senior pastor shall keep one copy of the card in his possession for use as necessary, in
accordance with all other requirements of this policy.
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PowerChurch
INSERT
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II. Children’s and Youth Ministries
Child Protection Policy
All volunteers must have the approval of the Park Lake Staff before being placed in any
position of ministry to children.
Church officers and child or youth volunteers must complete a National Criminal
Background Check and a State Background Check.
Classroom Guidelines
Classrooms and teaching areas should never be locked while in use, with the exception of the
nursery. Lights should remain on at all times unless a video is being played.
A minimum of two adults must be present at all times. In other words, if there are two adults
and one must leave, there must be a youth in the room.
Check-in and Dismissal: At large group events there will be a check-in table.
Dismissal: Every child will need to be picked up by the adult in an organized manner. One
leader will be in charge of the exit door. All other doors will be locked.
No worker is ever to be alone with a child.
At least two workers should be present whenever possible.
If a child arrives early, prop the door open and remain visible.
Doors without windows should never be closed completely when children are inside with
adults.
When holding a private talk with a student, especially of the opposite sex, sit in view of an
open door or window.
The Factory Procedures
Registration and check in should be ready by 9:20 for children to start arriving for Sunday
Grow Groups at 9:30.
If it is your week for registration please arrive by 9:15. Many visitors come in the Factory
doors; someone needs to be there to greet them.
If you are the only person scheduled to work the registration desk that week, you may go to
the regular service at 10:45.
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When the pastor closes in prayer, return to The Factory to be present at dismissal.
There is no check-out process through the computer; the parent receives a label that matches
their child’s label. You will need to check the labels.
Computer log in/check in:
Turn on computer (button on the upper left side of monitor)
Password- (see children’s staff)
Click bottom left Factory logo, then click Internet Explorer
Click member login on Lambslist.com
Username: [email protected]
Password: (see children’s staff)
Under registration, click Family check in
Click: add family to register new families. Click button “Create a New Family.” Then enter
all the information and click “Create” at bottom of screen.
To check in a family you can search by last name or phone number.
Select the child to be checked in by clicking in the blue circle, then click the print button.
Turn on Outside Radio:
In the materials room there is a large radio on the counter that controls the music outside. It is
already set to a station, 94.9, just push the power button. The little black box with button labeled
A B C D control the speakers; the B button controls the speakers in the room if you want the
have the music in the lobby.
Factory Bucks:
The children can earn Factory Bucks each Sunday by bringing their Bible, a friend, and their
homework back.
They can also earn bucks for good behavior.
There is a complete list on a clipboard by the Factory Bucks box which in by the entrance to
the store from the Factory side.
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Each child has an envelope that they keep their money in from week to week. They can
choose to save or spend at the factory store.
Shopping at the store:
The children can shop for anything on the shelves.
Along with the tangible prizes, they can choose to purchase other items for missions. For
example, they can buy chickens, books, milk, clothes for families in countries of need. If
someone purchases a missions item, let the church staff know so they can place the order
through Samaritans Purse.
Additional prize to fill the shelves are located in bins under the counter. The items will need
to be priced before being added. Use the existing items as a guide to the price.
Materials room:
The materials room is full of resources. Please check in there before purchasing materials that
you might need for a lesson. Please return items after use to the proper location to help keep this
room clean and organized for others to find what they need.
Trips and Special Events
Whenever moving children from the one place to another, do a head count upon departure
and arrival to make sure every child is accounted for.
Workers are NEVER to take a child home without another adult accompanying them (unless
prior arrangements have been made with the child’s family.)
Never take a child or children outside of the church building or program room without prior
consent of the leadership and, in some cases, written permission from the parents.
Permission slips can be made for your use.
A minimum of two approved adult leaders is required for any trip or out-of-class activity.
When an activity requires travel, all drivers must have a valid driver's license and current
automobile insurance. The number of persons per car should not exceed the number of
seatbelts. Each driver should have a copy of the activity permission slip for those students
riding in his/her car. Emergency contact phone numbers are of primary concern and shall be
available to the leaders. (All drivers must be over 18 and out of high school.)
When an activity is a local one, it is best if parents arrange their own transportation to and
from the activity site. At least 2 adults must stay until the last child is picked up.
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Overnight Policies:
+ All overnight events must be accompanied by at least 2 approved, unrelated staff.
+ All overnight events should be pre-approved by the appropriate paid staff member
(Children's / Youth Pastor).
+ Supervising adults are never to sleep in a closed room alone with any children /youth
attending the event.
+ If both male and female students are attending the overnight activity, there must be at
least two male and two female-screened adults present.
+ All overnight activities must provide for separate sleeping accommodations for the
male and female participants.
Physical Touch/Affection Guidelines
All physical affection needs to be in the presence of other workers.
Physical touch or affection should be brief in nature, and never on a child’s private parts.
Preteen and older girls should be hugged from the side.
Children on laps should be sitting on legs, not straddled over adult private areas.
Adults should never kiss a child for any reason.
When approached by a child physically, do not reject the child, but guide their affection to an
appropriate contact. Hugs are easily shifted, as are misplaced hands. When a child touches
an adult in an inappropriate way unintentionally, no reference to it should be made to the
child, simply redirect their hand or body. If intentional, simply correct with the same tone as
any other correction and then move on. Do not make a big issue of it.
Restroom Procedures
When a child needs to go to the restroom, take at least one other child along.
When helping a preschooler in the restroom, always leave the door open far enough that other
workers can see in. Never shut the restroom door.
Do not allow the children to "watch" while another child is using the restroom.
Do not send very young children into the restroom with older children. Take them in age
appropriate groups.
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Children in grades 3-6 may be sent in pairs to the restroom without adult supervision.
Teachers should monitor this situation closely.
In bathroom emergencies - Use disposable gloves (found in first-aid kit) when handling
soiled clothing. Soiled clothing should be placed (un-rinsed) in a plastic bag and labeled with
the child's name.
Illness
We do not provide care for sick children. Our facilities and staff are too limited.
If a child gets sick or are discovered to be sick, during the program, go get the parents. If you
suspect a child is ill, please inform the leader in charge.
Do not give children medicine of any kind. If a parent requests you give a child medication,
refer the parent to the leader in charge.
We ask you not to volunteer in any ministry if you are sick
Bodily Fluid Accidents: All caregivers should wear disposable gloves when there is a
possibility of contact with blood or blood-containing fluids. Blood on surfaces should be
cleaned with bleach and water disinfectant solution (1/4-cup bleach, 1-gallon water). Use
disposable towels and gloves for clean-up. Discard all items into covered container. Vomit
areas should be cleaned up, and then covered. Again, report the incident.
Minor Accidents
FIRST AID kits are available in many classrooms or the church kitchen.
Report any hazardous situations to the leadership immediately and correct if safe and / or
possible.
If a child is injured in any way, please notify the children’s minister and fill out an Injury
Report. All injuries, no matter how small, must be reported to the parents. All HEAD
INJURIES must be reported! When filling out the parent notification section of the Injury
Report, please do not use any other child's name.
Deal with it lovingly right away. Do not get the parent unless absolutely necessary.
However, DO tell the parent about the injury when they pick up their child, regardless of how
minor the injury. If a parent reacts negatively, it is wise to inform the children’s minister so
that she is prepared for a call, having heard your side of the story already.
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Major Medical Emergencies
In case of a serious emergency involving broken bones, convulsions, fainting,
unconsciousness, or other serious injury, follow these procedures:
DON'T MOVE THE INJURED CHILD.
Send a fellow teacher for help. NEVER LEAVE THE INJURED CHILD.
The person in charge will call 911 after assessing the situation and give the information and
directions as needed.
As soon as the leadership is notified, the co-worker should return to help in removing other
children in the department from the scene of the accident.
The person in charge (staff member) will locate the parents and advise them of the condition
of the child and procedure suggested by medical personnel.
Leaders will refer to the child's parents for details of preference of hospital and doctor.
In case the child is transported to the hospital, a leader will accompany the child, especially if
the parents cannot be located in a timely fashion.
As soon as possible, the teacher needs to return to his/her class to see that the other children
remain calm and reassured.
An incident/accident form should be written as soon as possible with specifics of medical
personnel recommendations and name of hospital where the child was taken. See Appendix
F – Incident/Accident Report.
Corporal Punishment
Volunteers in the Children’s Ministry NEVER physically discipline a child at church. (If your
own child needs such discipline, it is to be done at home, never within a program. Observers
may not know it is your child.) In the instance of a disruptive child, the parent or guardian will
be brought in to take care of the situation. If they are not on site, the child may sit in service with
an appointed person until the parent or guardian is contacted.
Suspicious Activity / Reporting Violations or Suspected Abuse
In order to maintain a safe environment for all children and youth, all persons must be aware
of their individual responsibility to report any questionable circumstance, observation,
admission, or situation which endangers or threatens children.
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All questions or concerns of suspected activity of abuse or harassment by a volunteer should
be reported to the children’s pastor only.
Should the activity of concern involve a paid church employee, the matter shall be reported to
the children’s ministry church board representative or to the chairman of the church board.
Pending the outcome of an investigation, all information pertaining to the alleged incident
should be kept confidential.
A mere allegation of improper behavior by a volunteer will not be treated as an actual
occurrence pending the completion of the investigation, and the church will take steps
necessary to protect the integrity of the volunteer involved.
During services, children are not allowed to wander around the church.
Reporting Abuse:
In the event anyone personally witnesses an occurrence in violation of this policy, that person
will be asked to complete an Incident Report (form available at check-in table). All efforts at
handling the incident should be documented. Anyone witnessing such an occurrence should
consider the following recommendations as to how such a situation should be handled to
insure the security of the child and to protect against physical, emotional, or psychological
injury to all persons involved:
All incidents shall be reported immediately to the children’s minister, if available, or to the
adult leader in charge of the event or activity. The incident must be reported by the staff
member to the Pastor within 24 hours of the staff member being made aware of the incident.
The parents must be notified by the Pastor and/or staff member within 24 hours of the staff
member being made aware of the incident.
The Pastor or staff member must immediately report the incident to the church insurance
company, church attorney, and denominational officials.
The Pastor will notify the proper civil authorities, as directed by the insurance company &
church attorney.
The accused should not be confronted until the safety of the child or youth is secured, and
only upon advisement by the church attorney.
A prepared statement to the press and to the congregation should only be made by a Deacon
as advised by the church attorney.
Personally secure the safety of child, children, or youth. Do not leave the child while
reporting the incident.
Do not personally confront the alleged or accused violator of the policy unless imminent
injury or damage is present.
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The children’s minister or the pastor will report the incident to the parents or guardians of the
victim(s).
A duly authorized representative of our church will be responsible for all communication on
behalf of the church.
In the event a child or youth reports alleged abusive conduct, regardless of where the conduct
occurred, (at church, offsite church event, or non-church event.) the person initially contacted
by the child must complete a written Incident Report which should include, as much as
possible, the precise wording of the child or youth.
In the event a child makes an accusation of abuse or neglect occurring in the child's home, the
person initially contacted will report to the children’s minister for disposition of the matter.
Response to the Accuser
All efforts should be made to reach out to the accuser and the accuser's family, extending
whatever pastoral and professional resources may be needed.
Response to the Accused
Treat the accused with dignity and support. He/she will be relieved of his/her duties until the
investigation is finished.
Pastoral and/or professional resources should likewise be extended to the accused.
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III. Church Property/Equipment
The buildings and property of Park Lake Church are considered a means to provide
opportunities for the congregation to witness to and serve the community. These policies
and procedures have been developed in order to insure that the facility is utilized in an
effective manner.
Usage of this Manual is to govern all uses of the church property (both real and personal)
and facilities. It is intended that these policies will direct the use of the church facilities in a
manner that will honor and glorify God and serve to minister to His people.
The terms “facility” or “facilities”, as used in this document, include all property under
the control of the church as well as all buildings located on that property. This includes
parking lot areas and grounds. It will be the policy of this church that the materials and equipment of the church be used
for ministry functions of Park Lake Church. Private use of church materials or equipment
may be used by a Park Lake Church Member with prior written approval.
If permission is obtained in advance from Park Lake Church staff, materials and equipment
may be utilized off-premises for church sponsored events. For periods longer than 24 hours
special approval by the Park Lake Church staff is necessary. The requesting member is
responsible for security, maintenance and return of the materials or equipment to original
place. The staff will keep a record of the materials and equipment checked out.
The use of equipment by non-member persons will not be permitted.
The Worship Pastor must approve musical/sound equipment use.
Security, Protection and Safety
The Trustees are responsible for making sure that the church buildings and grounds are kept in a
safe and secure manner. This includes, but not limited to: oversight of the maintenance of the
buildings and grounds, maintaining a policy that ensures that children are supervised, and
buildings are kept locked when not in use.
Priority of Use:
Group A: Governing bodies of the church, i.e., Church Staff, Trustees &
Committees. Groups established by the church, i.e., Preschool, Youth,
Men’s and Women’s groups, Members etc.
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Group B:Groups adopted by the Church, i.e., Scouts, basketball, etc. These groups are
accountable to the church, recognized as church sponsored, and support and
promote the church in outreach.
Group C: Groups with no recognized identification with the church and not accountable to the
church, and with no sponsorship or promotion of the church or its outreach, i.e., civic
groups, schools, athletic associates, businesses, or families holding reunions.
Church sponsored groups or church related functions will be given priority in scheduling
events and meetings. The first priority is given based on group priorities listed above.
If facility space is available, it can be used for a church member’s personal use (i.e., private
party), a non-church sponsored event serving a non-profit user, a non- member or outside
group requesting the use of the facility for meetings and/or gatherings or weddings
(members and non-members) given by church members.
Scheduling Facility Use
Before scheduling an activity requiring a meeting room or other assignment, a request for
such space shall be made through the church office, so that all assignments may be
coordinated and recorded on the church calendar of events.
A thirty (30) day notice is preferred for all requests.
See Appendix A – Facilities Request Form.
Facility Use Charges
Any group that is a part of or sponsored by Park Lake Church may use the church
facilities without charge. A fee for the additional amount of custodial effort, utility
expense or preparation may be charged for any church sponsored group to offset the
expense incurred at the discretion of the staff or appointed member.
Non-sponsored groups must pay a fee to offset expenses incurred such as additional
custodial effort, utility expense or preparation.
Please see Appendix I-Facility Use Charge for rates and fees.
Facility Use Requirements
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There will be no use of tobacco products in the church buildings. No one may be allowed
in any of our facilities if “under the influence” of any controlled substance.
The use of nails, screws, or adhesive tape is prohibited in all church buildings. Posters, signs,
flyers, etc. may not be mounted on walls, doors, windows or any equipment or structure that
may be damaged. They are to be posted only on bulletin boards, cork stripping, or mounted
on tripods. Special request can be submitted to the Park Lake Church staff for consideration.
When using the facilities, return all furniture and moveable items to their original
position/location; pick up trash and throw into dumpster in back of the pavilion, turn off
lights, and if necessary, sweep floors. When leaving, lock all exterior doors even if there
are people remaining in the facility.
If a Sunday school classroom or other rooms have been reserved on a Saturday night, the
user will set-up the room as needed for Sunday morning. A set up plan of the room will be
furnished to the user.
The piano or other musical/sound equipment and furnishings in the Worship Center cannot
be moved for piano recitals, concerts or events except by permission of the church’s
Worship Pastor or Lead Pastor.
No skateboards or roller blades are allowed on church premises.
Use of Church Van
The Church van will be registered in the name of Park Lake Church. The Park Lake Church
Pastor, Treasurer or staff member must authorize all repairs/or replacements beyond normal
service, except for emergency repairs, and be responsible for adequate insurance, license,
and annual state inspection.
Use of Church van will be limited to organized groups and activities related to the ministry
of Park Lake Church. Van Trip Sheet and Guidelines Form must be filled out and submitted
to the Church Office during normal office hours (8:00 am – 1:30 pm). When request is
approved, van keys, van trip sheet copy and the gas credit card will be provided.
RESERVATIONS: The vehicle may be reserved through the church office on a priority
basis on a first-come, first-served basis, and based on priority (Groups A,B,C). Contact
the Church staff to determine if a group is eligible.
The Park Lake Church staff is responsible for maintaining adequate rules and regulations
for the van’s operation and usage and can restrict any group that is found to be abusive and
negligent in its use. Continued operation of/or disposition of the Church van is contingent
upon the decision of the Park Lake Church staff. The Park Lake Church staff reserve the
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right to amend these regulations at any time.
The Church van will not be used to transport freight, furniture, or other large or bulky
items.
The Church van may not be borrowed for personal use, loaned or leased outside the
church.
The van key is not to be duplicated. Report lost keys to the Church Office.
Passengers are responsible for their personal possessions on all trips.
See Appendix B – Van Trip Sheet
Church Van Driver - Rules
Trips exceeding 200 miles one way require two (2) qualified drivers to be present on the
trip if one vehicle is used. If multiple vehicles are taken, one (1) more qualified driver is
required than the number of vehicles used.
Any traffic violations incurred while driving church vehicles are the sole responsibility of the
driver.
Upon completion of the trip, the driver will fill the fuel tank, and return the vehicle to
designated parking area. Vehicle must be returned with interior clean, and all trash removed.
Any group failing to clean and/or fuel the vehicle will be charged a cleaning/fueling fee (see
Appendix I – Facility Use Charges for fee). Gasoline is to be purchased using the Church’s
gas credit card.
Driver is to complete a Van Trip Sheet, and lock vehicle before returning the key and credit
card to the church office.
Driver and/or group leader will have full authority for keeping order and discipline in the
vehicle at all times.
In the event of an accident, the driver shall be responsible for filing appropriate police
reports, and reporting any accident to the Church Office as soon as safely possible.
Pertinent emergency telephone numbers are included in the vehicle packet.
A copy of these rules and regulations is to be furnished to all drivers, a copy is retained
with Van Trip Sheet reports in the church office, and a copy is furnished to Park Lake
Church.
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Church Van Safety
For safety purposes, Emergency Equipment containing a fire extinguisher, first aid kit and
reflective triangles are located in the Van. The driver should make himself/herself aware
of the Emergency equipment location and operation before each trip.
Passenger limitation will be 12, including the driver.
There will be no smoking in the vehicle at any time.
Driver and passengers must keep their seat belts fastened while traveling.
The Church Van is not to be used for towing.
Children under 5 years of age or 40 lbs. must be in a car restraint, per State law.
Church Van Responsibility
Maintaining a list of approved Church Van drivers that are between the ages of 25 and 65
years with a copy of the appropriate driver’s licenses.
Maintaining vehicle reports, trip log sheets, and other records as necessary.
A Park Lake Church staff member is responsible for coordinating the following with the
designated person responsible for Church Van:
+ Vehicle has been returned to the designated parking area with the interior clean, and all
refuse removed.
+ Vehicle has not been damaged (interior or exterior) by last user.
+ Fuel tank is full, motor oil at proper level, all tires inflated properly, and fluid level check
in radiator.
+ Make sure the vehicle is lubricated at proper time, oil changed as required by Operator
Manual and exterior washed and interior cleaned, if needed.
Report the vehicle usage and any infractions to a Park Lake Church staff member and
make any recommendations to improve the vehicle operation in the ministry at Park Lake
Church.
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Rules and Regulations – Church Facilities
Users of the church buildings must obtain authorization by submitting a Facilities Request
Form (see Appendix A- Facilities Request Form).
The person reserving the facilities is responsible for turning off lights and locking up (check
storage rooms and bathrooms).
All activities must be supervised by an adult (18 years of age or older) approved by the
church.
Place all trash in appropriate receptacles before departing and use mop when
finished.
Ensure proper use of all furniture and equipment.
“Horse Play”/roughhousing that could compromise the safety of oneself and/or others or
that could result in damage to equipment, walls, doors, or the ceiling is strictly
forbidden.
Profanity, alcohol, drugs, or tobacco is NOT permitted in the church facilities.
Do not drag tables or chairs across the floors, and put all equipment back in its
proper place.
A First Aid Kit is located in the Church Kitchen. Notify the appropriate church staff member
in case of injury or emergencies. Complete an Accident Report and provide a copy to the
Church Office and the injured individual or parent/guardian (see Appendix F-
Incident/Accident Report).
Park Lake Church is not responsible for injury or accident occurring while using the
facilities.
No athletic equipment shall be taken off the grounds, except for church related functions.
Equipment that poses a safety hazard to the user or others such as skateboards, bicycles,
roller skates, roller blades etc. shall not be brought into the building
No Petting Zoos allowed in the facility. No animals (other than service animals) will
allowed in facilities without prior approval of the Park Lake Church staff
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Use of Kitchen
The use of the kitchen by organizations or program groups within the church body will
be scheduled on the church calendar at the church office.
Request for use of food service facilities must be reserved through the church office.
If kitchen equipment or materials are used, a responsible individual must be designated and
approved by a Park Lake Church staff member, or other authorized personnel. This
individual will be accountable for the cleanliness, security, and use of the facility and
equipment.
If meals are to be prepared in the church kitchen, a member of the Park Lake Staff, or an
individual specifically authorized to operate the kitchen equipment, will demonstrate the
equipment that will be used to prepare the meal.
All groups, with the exception of church-sponsored events, are expected to provide
consumable items such as plates, napkins, sugar, punch, etc. For church-sponsored
events request needs of paper products to the Park Lake Church staff
Kitchen equipment and materials are for church functions only and are not to be removed
from the kitchen and dining area without approval of the Park Lake Church staff. Items for
church functions away from kitchen and dining areas can be checked out using the
Equipment Check-Out Form(see Appendix A). Individuals who check out equipment will
be directly responsible for the care and return of such. The individual will be assessed for
damages or loss.
Sunday school classes, Bible study groups, etc. are expected to provide their own
equipment and refreshments served in their classrooms/gathering areas. Borrowed kitchen
items must be returned to the kitchen after each use.
Groups and responsible individuals are expected to leave the food service area completely
clean. Trash is not to be left in the kitchen overnight. Place trash in the dumpster located
behind the church.
Towels, dishcloths, potholders and aprons must be laundered and returned to the kitchen
within three days.
Wash hands thoroughly before working in kitchen. Use plastic disposable gloves
when handling food.
Do not leave leftover food in the refrigerators. The food will be disposed of if left overnight
unless church staff is notified that it will be picked up the next day.
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The food in the refrigerator and freezer may be designated for scheduled events at Park Lake
Church. Do not use or remove any of these items. Groups or individuals using the kitchen
must complete a Checklist for Use of Kitchen and return it to the Church office.
See Appendix C – Checklist for Use of Kitchen
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IV. Auxiliary Activities/Policies
Standard Benevolence Guidelines
Requests for basic needs (food or clothing) may be received through any staff pastor, deacon,
trustee, church secretary, food pantry coordinator or church member.
Contributions to the Benevolence Fund shall be received from offerings taken during Sunday
morning worship or during a special benevolence offering.
If a church member’s name is used as a reference in relation to an assistance request, always
contact that member to confirm it.
No cash money can be given for assistance
Requests for utilities payments – the applicant must show the need and bring in the bill to
Park Lake Church for verification. Approved requests will be paid by church check directly
to the utility company, if funds are available.
A financial accounting will be provided monthly to the Finance Committee.
Benevolence funds shall not be used to assist with legal expenses such as attorney fees, bail,
etc.
No medicine is to be filled without a doctor’s prescription if funds are available.
Requests for rent or house payment – applicant must provide the name of the mortgage
company along with a payment book/coupon. If applicant is renting the property, a copy of
the lease along with the name of the landlord is required. These must be verified before
payment can be rendered. Upon approval by the leadership committee, after thorough
evaluation of the situation, the financial assistance is to be paid directly to the appropriate
company if funds are available.
Park Lake Church Privacy Policy
Members have the right to inspect the books, records, and approved meeting minutes for
purposes pertinent to such person's membership.
Documents are classified in three categories as follows:
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Documents for which copies are available, such as the Bylaws, church directories, policy
manuals, and the approved minutes of the meetings and the congregation. A reasonable fee
may be assessed for requested copies.
Documents not available for inspection include, but are not limited to, payroll records,
employment agreements, pledge and giving records, personnel files, pastoral care files,
executive session meeting minutes and other committees, long range planning committee
records, and documents related to pending legal action.
Documents which may be inspected in the church office but which may not be copied or
removed from the premises, include, but are not limited to, parish register, unrestricted
databases, legal and property related documents, minutes and reports other than regular
meetings, and financial records.
Prayer Request Policy & Procedures
The office of Park Lake Church will be honored to pray over specific prayer requests as they
are submitted to our office. When permission is granted according to the guidelines below,
the prayer requests can be shared with Park Lake Church’s Prayer Team for others to join us
in prayer. If you would like to send us a prayer request, please complete the communication
card during worship service or one is accessible during church business hours. Please
indicate in the subject line that it is a shared or confidential prayer request.
Park Lake Church receives and forwards many prayer requests to congregation members via
e-mail. Scriptures encourage us to carry the burdens of one another, and we want to continue
to provide this ministry. If a prayer request is submitted as confidential it will only be passed
on to the Pastoral staff for prayer.
All prayer requests will be reviewed and may be edited to ensure they are appropriate for
public communication, avoiding embarrassment or potential harm to any individual.
Requests deemed confidential may not be passed on.
As always, Park Lake Church will strive to keep our Pastor and Prayer team informed of any
and all prayer needs. Our goal is to make everyone aware of the needs in a most appropriate
and respectful way!
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Wedding Policies:
The Importance of Marriage
Your wedding is the Christian celebration of your love and commitment to each other and to
God. At Park Lake Church we want to minister to you through your wedding service. The sacred
ceremony, in which you enter into a covenant with God and one another, creates the foundation
for your marriage. By choosing to use a representative of God, and God's Church, you are
inviting God's presence in your wedding and purposely asking for God's blessing upon the
marriage.
Wedding Party Responsibility
It is your responsibility to review the following Wedding Guidelines and Policies. Discuss them
with all members of your wedding party, as well as your florist, photographer, and caterer, so
there will not be any misunderstandings or deviation from them.
Scheduling Your Wedding
Our Church Secretary will assist you with your wedding plans, will meet with you to reserve the
wedding date and facilities needed, answer any questions you may have and collect all fees
associated with the wedding. Tentative reservations for the wedding date may be made by
telephone with the Church Secretary. Confirmed reservations must be completed within thirty
(30) days following tentative reservations. It is your responsibility to contact Park Lake Church
to set up the initial meeting.
The following criteria must be met to receive confirmed reservations:
+ Officiating Minister contacted, secured and approved.
+ Payment of the required deposits.
+ Wedding forms completed and returned to Park Lake Church’s Secretary.
Weddings will not be scheduled to begin later than 5:00pm or on Sundays.
Weddings, rehearsals, and receptions will not be scheduled on New Year’s Day, Memorial
Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve or Christmas Day.
(If these holidays are adjacent to weekends, the weekend should be avoided.
You must be a member of Park Lake Church at least six (6) months prior to reserving the
church to receive “member” status.
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Nursery or childcare facilities are not provided for weddings.
Included in facilities and costs
+ Worship Center, kitchen, restrooms
+ Tables (20 round & 5 rectangle maximum)
The church will not be responsible for personal items such as wedding dresses, wraps, coats,
purses, etc., which are brought to the church in preparation of the wedding, and, therefore,
will not be held liable if such items are lost or stolen.
All church facilities must be left in the condition in which they are found and care must be
taken by the bridal party to protect the furnishings in these rooms.
Counseling Couples
We are a church and are here to minister to people. Our Pastor desires to help the couple
understand the basic principles of a Christian marriage. If our Pastor is performing the wedding,
one (1) pre-marital counseling session is required in addition to the attendance of the pre-marital
classes. It is the responsibility of the couple to enroll in these classes.
Pastor
Guest Pastors from other like-faith churches may, at the invitation of the Senior Pastor, may
perform the wedding ceremony.
Conduct
The immediate wedding party will be responsible for the conduct of all participants and
guests.
The following rules must be strictly complied with:
+ Intoxicants, in any form, are not permitted in any of the building or parking areas. No
one will be allowed to participate in any rehearsal or wedding while under the
influence of intoxicants.
+ Smoking or use of tobacco products is not permitted in any of the church buildings
nor on any church property.
+ Only birdseed may be used, and it may not be thrown inside any of the church
buildings.
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+ Children are to be monitored by an adult at all times.
To avoid embarrassment, these policies should be reviewed with ALL members of the family
and wedding party.
Music and Sound Equipment
The music used in the wedding must be within the standards of worship and dignity of the
ceremony.
There is a wealth of beautiful and fitting music, both vocal and instrumental, suitable for the
wedding ceremony.
The Worship Pastor is available for consultation for selection of music and/or qualified
musicians.
If Church musicians are engaged, there will be an additional fee for their service.
The equipment in the Worship Center may not be moved unless with direction from the
Worship Pastor.
Recorded music should be given to the Church Secretary one (1) week prior to the ceremony.
The church sound equipment is available for use during weddings; however, a member of our
Technical Services staff must operate the sound system.
Audio-taping is available for an additional fee.
Videotaping is permissible with your own equipment and personnel. Our church does not
provide this service
Commitments and Responsibilities
Full cooperation from the wedding party, caterer and florist is expected in the observance of the
following list of detailed regulations:
• We request that proper attire be worn during the rehearsal and ceremony.
• The wedding party, caterer and florist are responsible for cleaning up the areas they use. The
Worship Center must be cleared immediately following the wedding ceremony.
• The use of nails, brads, or hot glue on any equipment or furnishings is prohibited. Chairs are
not to be used as supports for plants or other decorations.
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• No portable platforms or structures are to be used unless approved by the Wedding
Coordinator.
• The bridal party will give reasonable notice to the Church Secretary of the date and times the
florist and caterer will need to enter the buildings.
• The Worship Center will be cleaned before decorating or the arrival of the florist; therefore,
any debris left on the carpet, altar etc., must be cleaned by the florist before the ceremony
begins.
• All decorations shall be removed immediately after the ceremony. Any flowers, decorations,
etc., left overnight by the florist, unless other arrangements have been made with the Church
Secretary, will become the property of the church.
• The Worship Center and kitchen MUST be left in their original state.
Photography and Videotaping
The wedding is a service of Christian worship when conducted by an ordained Pastor or held in a
building devoted to Christian worship and study. While photographs of the wedding and wedding
party are important to the couple and their families, the solemnity of the ceremony should not be
marred by indiscriminate picture taking. Reverence for the Worship Center and the wedding
ceremony is expected. Photographs may be taken freely in the Worship Center and in the bride
and groom’s dressing rooms. During the ceremony, time exposures may be made from the video
booth in the Worship Center, so that the noises will not be distracting. Most photographs related
to the ceremony should be posed after the ceremony.
The following rules must be observed:
Noise should be avoided in making time exposures, in changing film and film packs, by
excessive moving, etc.
Equipment should not be placed in pews, nor should the photographer stand in the pews.
The bride and photographer should plan the poses for various photographs before the
wedding day to conserve time of the wedding party, guests and church staff.
The photographer should plan to have as many pictures as possible made prior to the hour of
the wedding.
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Photographers will need to give reasonable notice to Park Lake Church of date and times they
will need to enter the buildings.
Reception
Reservations for the reception must be made with the Church Secretary at the same time the
church is reserved.
All evening receptions must be over by 8:00 p.m. for cleaning purposes.
In the event an outside caterer is used, the church will provide the facility only; therefore, the
caterer must provide all necessary supplies for the wedding.
All church facilities must be left in the condition in which they are found.
Catering
Arrival time of caterers, decorators, etc., must be coordinated with the Church Secretary
.
All table coverings, dishes, silver, etc., are to be provided by the caterer.
Round tables are used for seating and 6 ft. rectangular tables are used for serving.
No alcoholic beverages are permitted in the church building or on the church grounds.
Caterers are responsible for removing everything belonging to them and for cleaning the
kitchen preparation area immediately after the reception.
Schedule of Fees
Your fee* includes all Facility expenses related to the wedding, except for pastors, flowers,
sound technicians and additional musicians and photographer.
Your final payment is due two (2) weeks prior to your wedding date (no exceptions).
The initial deposit will not be refunded if the wedding is cancelled within one (1) month of
the wedding date.
See Appendix I-Facility Use Charges for wedding fees.
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One Month before the Wedding
• Hand-deliver or mail your final payment, payable to Park Lake Church.
• Contact the Church Secretary to finalize rehearsal plans and wedding details.
• The Pastor can only perform weddings in full accordance with the laws of the state. The
wedding cannot take place without a valid marriage license. Obtain a Marriage License from
your county of residence and bring to the Pastor’s office one week prior to the wedding.
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Funeral Policies
A funeral is a sacred occasion. Park Lake Church wants to minister both to the family and to
friends during these difficult hours. The funeral service will be a Christian service, and all of the
elements of the service will need to have significance. The following information has been
prepared to assist in the planning of a service that will honor our Lord and Savior, Jesus Christ,
as well as the person whose life is being celebrated. This information is our way of helping you
know the policies that have been set by our church, concerning the use of the facilities of Park
Lake Church.
Facility Availability
In the event of a need to use the Worship Center at Park Lake Church, for a funeral service,
the following guidelines will need to be followed:
Any services must be scheduled in such a way that they do not interfere with Worship
Services on Sundays or scheduled activities on Wednesdays.
Any service scheduled on a Wednesday must be completed and cleaned up before 4:00 PM.
Other times / days requested will be reviewed based on the church calendar of previously
committed events. The church will do everything possible to work with the family for the use
of the campus.
Ministerial Participation in the Service
The funeral service is a very important time to the family and friends of the deceased. It is
essential that the elements of the service be consistent with the beliefs and standards of Park
Lake Church. One of our Ministerial staff will be glad to assist in the planning and leading of
the service.
Prior approval must be given by the Lead Pastor before scheduling a funeral service that
would be performed by a minister not currently on staff at Park Lake Church.
The church requests that one of our staff pastors be allowed to extend a greeting on behalf of
Park Lake Church to the family and friends during a service performed by a minister not
currently on staff. The church also reserves the right to include a visual greeting on the
screen at the front of the Worship Center.
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Emergency Procedures – Call 911
In the event of a serious injury or life-threatening situation, call 911 immediately. In the
event of fire, smoke, explosion, hazardous spill, toxic leak, releases of flammable or toxic
materials, or acts of nature which potentially endanger the lives of humans or animals in the
buildings, evacuate the building and call 911 from any nearby phone. Have the following
information available.
The 911 Operator will ask
Your location – church address is 3702 Sachse Rd., Sachse, TX 75048
Type of emergency (i.e. accident, illness, injury, smoke, fire, act of nature, etc.)
Is anyone injured?
Your name, and other identifiable information for follow-up
Phone number you are calling from – church phone is (972-414-0600
Let the 911 Operator end the phone call, thus assuring they have all the information they
need. There may be short conversation interruptions due to the 911 Operator talking with
Emergency Responders. Stay on the phone until the 911 Operator tells you to hang up
For injuries that are less severe, or if no other help is available, there are emergency first aid
supplies in the first aid kit in the church kitchen. Please inform the Church Secretary if you have
used any first aid supplies.
***FIRE***
In case of a small fire, use fire extinguishers to try and put out the fire if feasible. Fire
extinguishers are located at the following places:
___________________________________________
___________________________________________
___________________________________________
___________________________________________
If the fire is large and/or out of control, or if you can't see because of smoke, alert all persons in
the vicinity, evacuate the building and get to a safe place and GET HELP (CALL 911)
immediately.
***TRESPASSERS ***
Do not confront trespassers. If it seems appropriate, you may inform them about the Church and
its programs. As soon as possible, inform church staff of the situation or call 911 if appropriate.
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Conflict Resolution
Jesus told us how to how to resolve conflict within his church in Matthew 18:15-18, and those
are the instructions we follow:
First, go to the person with whom you have a conflict and try to resolve it.
If that doesn’t work, talk to your Deacon or other brother(s) or sister(s) in Christ. Take that
person/people with you so that the person with whom you have a problem can hear it from
another church family member(s).
If that doesn’t work, talk to your Deacon or Pastor to help you to resolve the matter with the
person.
If that doesn’t work, have no more contact with that person.
Community Outreach/Ministry
Each week Park Lake Church’s Community Outreach Team goes on visitation. The visits
range from going to the homes of “Guests” of Park Lake Church to visiting ailing members
of Park Lake Church.
A phone call is made to the “Guests” of Park Lake Church before a home visit is done.
The purpose of the PLC Community Outreach Team is to leave a lasting footprint that Park
Lake Church is very much part of Sachse, Texas and genuinely cares about the community.
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Information Systems (IT) Policy
General
Park Lake Church has invested considerable time, money, and people resources into providing
computer hardware, software, and networking to equip the Staff and volunteers to perform their
varied functions. All computer systems and their content are the property of Park Lake Church
and are provided to enable users to carry out their duties of employment and volunteerism. To
ensure that its systems are used for ministry purposes, are secure and in compliance with
copyright laws, PLC (Park Lake Church) reserves the right to monitor all systems and their use.
However, employment at PLC does not guarantee access to a computer or related resources. As
an employee or volunteer, it is your responsibility to take reasonable efforts to safeguard the
valuable equipment and data provided to you.
Staff members and volunteers are representatives of the Church. Any use of PLC computer
equipment is an extension of that representation. With access to e-mail and the Internet, you can
represent the Church, worldwide, nearly instantly.
PLC’s policies are intended to protect both the Church and the computer user. Violation of
policies is grounds for disciplinary action, which may include termination. Violation of some
policies may also call for additional legal or civil actions.
Policies are detailed below. Your failure to read or understand these policies DOES NOT
negate them!
Appropriate Use
Computers, like most other things, are tools that can be abused. When attached to the Internet, as
PLC’s computers are, abuse can be very counter-productive, embarrassing to the Church, or even
illegal.
Jokes and feel good messages should not be forwarded on PLC computers. Remember, many
of these emails are not factual and have been circulating the internet for years. These
messages are a big waste of disk space, and time.
In general, limit (to zero) forwarding of non-business e-mail, except for members prayer
request.
Hardware
Your computer is the property of PLC. Adding hardware to, reconfiguring hardware on, or
removing hardware from your computer is prohibited regardless of which department pays for it.
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If you feel that the hardware needs attention or is not adequate, please request assistance in
writing from the Network Administrator.
Hardware is to be moved only by maintenance or the IT department unless prior consent has
been given.
Personal Computers, laptops, PDA’s, phones, etc. are not allowed on the network and will
not be supported, without authorization from the Network Administrator.
Employee access to a computer system does not grant access to family members or friends,
unless they have been approved for computer use.
Passwords are not used to protect a user’s privacy interest or to imply an expectation of
privacy, but for the security of the computer system and network. Passwords must be at least
6 characters with a combination of numbers and letters. Passwords are to be changed
periodically to maintain security. Passwords should not be given to anyone in the
organization except the IT Department. Passwords should not be posted or written in your
desk or work area. If someone needs access and isn’t set up, notify the Network
Administrator and they will setup a user id.
If a user leaves their office, the computer should be locked to prevent unauthorized
access. To lock the computer, press control, alt, delete and the click on Lock computer.
To protect your computer, you should log off nightly. If you will be away from your office
for an extended period, you should shut down the computer.
Computer Configuration
Computer settings and configurations are to be modified or adjusted by the IT Department
only. Well-meaning users, family members, friends or other unauthorized persons may not
change the configuration of your computer systems.
Acceptable changes to an individual computer include screen colors, wallpaper and desktop
shortcuts.
Unacceptable changes to a computer system would be to activate or add a screen saver or any
shareware, etc.
If you have questions concerning you configuration or settings, please direct those to the IT
Administrator.
The hard drives are not filing cabinets and need to be purged periodically.
Any additional hardware needs must be submitted to the IT Department Network
Administrator in writing for approval, this includes printers, handheld devices.
Repairs and Maintenance of Computers
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If a problem arises with a computer system or device, reboot to see if it resolves the problem.
The user is responsible for reporting problems to the IT Administrator. Please don’t
complain about issues that haven’t been reported. If you share a workstation, don’t assume
that the other user has reported the issue. We can only fix what we know about.
Not all repairs and upgrades can be handled the same they are reported. IT will assess the
situation and determine the course of action.
If you feel that you need different equipment than you currently have, contact the IT
Administrator to discuss your needs and your request will be assessed and acted on in a
timely manner if approved.
The IT Department, IT designated individuals, or approved vendors are the ONLY ones that
are allowed to service any computer equipment that the Church owns. You are in no way
allowed to open computer cases, remove computer cards, install computer cards, remove or
replace cables, or other equipment from within or attached to any computer. If you have a
problem, call the IT Administrator and let them take care of it.
Software
Users are not to load any additional software onto your computer. This includes screensavers,
shareware programs, your own personal copy of anything (unless approved), utilities, drivers,
etc.
If you need additional software for your ministry area, please obtain permission from
the IT Administrator. Be prepared to provide a valid reason that has to do with your
productivity or the needs of your Department within the organization. Games and
online viewers are prohibited, as they tend to pull our attention and time away from our
work.
All Software and licenses will be stored in one central location.
Unauthorized software may be removed without warning. If a user installs software that
causes a problem with the normal use of the computer, the IT Department will not treat this
as an emergency. Restoration of normal operation will take place when time is available and
it is very possible that the not all previous functionality will EVER be restored. Any items
stored on the local disk drive, including data, may be lost forever.
Nonstandard software requires a disproportionate amount of time to install and support.
Requests for the user's personal convenience will not be approved. Desktop users are not
permitted under any circumstances to load programs onto computers at PLC without prior
permission from the IT Administrator.
Virus protection needs to be installed and running on each workstation. All e-mail messages,
downloads, and files are scanned when received. If one of these contains a virus, the program
first attempts to remove the virus from the item. If successful, the item is delivered into the
recipient's mailbox and browser. If it cannot be extracted, the item is deleted.
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Attachments to an email message could contain a virus that would, harm your computer,
harm everyone else on the PLC network, send itself automatically to everyone in your
address book. Our most important line of defense against a computer virus is users who
follow these rules. These instructions must be followed even if the e-mail is from a trusted
source. These instructions must be followed even if you think you can see the full name of
the attachment. Be suspicious even if you know and trust the sender. If you receive a warning
that an attached file contains a macro, DISABLE the macro.
Office staff that is going to be out of your office for an extended period, set the out of office
reply in Outlook and give a contact in case the subject needs to be addressed before your
return.
All emails, sent items, deleted items should be cleaned out at least once a month. This
preserves out disk space and keeps the email running smoothly.
Email is to be used for business and ministry purposes.
Database and List Management
Your computer and all the software and data contained on it or on a network servers
are the property of PLC. This is true whether created by you or someone else. Except in
circumstances where specific intellectual property rights exists, the data files on the network
also belong to PLC. You should use caution when creating files that reside either on your
computer or on the network that are of a highly personal nature. PLC does not guarantee
privacy or continued access to any material created or placed on the network or your hard
drive.
The user is responsible for the backups of any data stored on the local drive, desktop, laptop
or PDA.
Network backups, which include network drives and database information are the
responsibility of the IT Administrator.
All membership data is maintained in a centralized database to maintain the integrity of the
data and should not be keep outside of this database, this includes email’s, names, addresses,
phones, etc. This data should be considered confidential and not given out except by
authorization for a specific ministry area. This authorization should be given by the minister
in charge of the specific are or the church administrator.
Physical Security
Employees are expected to take reasonable measures to protect computers, data, and the
network, from unauthorized access. For desktop users, this means properly guarding
passwords, locking doors and computers as appropriate, and being aware of non-Staff
member using Church resources (computers).
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Notebook users need to be much more proactive about security. (Approximately 1 in 14
notebook computers are stolen nationwide. Notebooks must NEVER be left in an unattended
area. This includes leaving systems on a desk overnight, even if the office is locked. Leaving
a system on a desk, even during the day, when it is not certain that other Staff members are
nearby is equally risky. Likewise, they should never be checked as baggage nor left visible in
an unattended car. Desktop computers are for church use only - NOT for family and friends.
Network Security
The IT Department (Information Technology) has taken precautions to protect our network
and its data from purposeful or accidental damage or destruction.
The key element in that security model is your login name and password.
+ It is recommended that this password be changed frequently and be a combination of
letters and numbers.
+ Please refrain from using family, friends, pets names as a password. Each login
name/password combination gives different and specific rights and permissions to access
network resources to each user (e.g. you have different access rights than another Staff
member might).
+ Therefore, sharing your login name or password with anyone (including Staff members)
is strictly prohibited. Allowing someone to use your computer logged on as you (e.g. you
let them sit down at your computer without you logging off) is also prohibited.
If an authorized user needs to use your computer, you must log off and let them log on as
themselves.
If an unauthorized user (one who does not have their own login name and password) wishes
to use your computer or the network, you must send a request to the IT administrator asking
that an account be created for that person.
This request should be made in advance. This includes notebooks that are many times used
within the home. The equipment and its contents continue to be a part of our network
regardless of where they are used.
The Internet
Access to the Internet has been given to you primarily to assist in your job.
Surfing the web for personal reasons is to be avoided at all times
Viewing or downloading of materials or Internet sites that would not be glorifying to God or
edifying to others is strictly prohibited.
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Downloading and then installing programs from the Internet onto your PLC computer is
strictly prohibited. This includes games, "trial" versions of software, fonts, sounds, graphics,
shareware programs, screensavers, etc.
PLC reserves the right to audit Internet use, including websites visited, as an accountability
tool for those that might be tempted to get into areas they shouldn't.
Change of Duties
In order to keep information secure, when a person changes duties at PLC, their network
resources shall be reviewed to assure they are provided with the resources needed to perform
their duties and restrict resources that are no longer required.
It is the responsibility of the Church Secretary, Pastor, or Deacon to notify the IT
Administrator when someone changes duties at PLC and to help evaluate the current and
future network resource requirements.
It is the IT Administrator’s responsibility to assure that user access is modified to provide
proper network resources as directed.
Separation of Service
Upon conclusion of work at PLC, your login rights and PLC e-mail address will be
deactivated. Files cannot be removed from the network without the express approval of the IT
Administrator and/or the leadership of the Church.
It is the responsibility of the Church Secretary, Pastor, or Deacon to notify the IT
Administrator when someone is no longer in a position at PLC which requires access to the
network resources.
It is the IT Administrator’s responsibility to assure that user access is removed for all network
shares.
Network Design
PLC's network consists of a pier to pier network in which all systems are connected via a
wired or wireless network. PLC does not implement a domain in order to control access and
user rights.
PLC uses one computer on the network for database connectivity, and to store
documentation. Access to the information is via a network share which is setup on the
workstation. Each individual user that needs access to a particular network share will be setup
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with a login ID and password by the IT Administrator. Permissions for this user account will
then be setup on the workstation only to the network shares that the user needs access to.
Wireless Network
PLC maintains multiple wireless networks in order to reach the various locations within the
church. These wireless networks are required to be encrypted and password protected to
assure only authorized users access the church network.
The security key shall be changed on as needed bases as well as distributing the new key to
all users that requires access. The wireless solution is not intended for everyone's personal
use that comes to visit the Church and should be security key should only be provided for
those requiring it for Church business.
Website
The church’s primary website is parklakechurch.com.
The church website at parklakechurch.com is the official online presence of the church. This
is done to prevent the proliferation of communications channels to our members, and forcing
them to check multiple sources for information.
For external sites and services which are approved (e.g. Facebook, Twitter, etc.), login
information for administrator privileges must be kept on file in the church office with the
church secretary and must be kept up to date at all times. This logging and password
information must be site “owner” credentials, sufficient to allow the site to be deleted if
necessary.
The church calendar is maintained and displayed on the website. Every effort is made to
keep the calendar up to date. Please communicate events that you would like to see added to
the church calendar, along with the time and date, to the church secretary. To edit or remove
calendar events, contact the church secretary.
Special events, such as concerts, presentations, cookouts or meetings may be featured on the
website calendar. To have your event featured on the website, contact the Church Secretary.
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Administrative Forms
A binder is kept in the Church office and has all the forms necessary with a table of
contents that will direct you to the proper form. If you have any questions or need
additional information (including permission to purchase with intent of
reimbursement or credit towards one’s taxes), please check with the Park Lake
Church Secretary. These forms are kept within her area.
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V. APPENDIX
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APPENDIX A - FACILITIES REQUEST FORM
Date
Name of Person Completing Form Phone
Date of Function Day of Week Start Time End Time
Name of Group
Event Description
Contact Person (must be present at function)
Phone Email
Vehicle/Equipment: Van TV VCR/DVD FLC Screen _
Main Bldg: Worship Center _ Room # Room #
Fellowship Hall: Kitchen Fellowship Hall
Room # Room # Room #
Outdoor Facilities: Parking Lot Volleyball Softball Field
Christian Education Bldg: Room # Room # Room #
Room # Room # Room #
Fee: $ Amount Paid: $ Check Nbr: Date Paid:
Approved Church Administrator
Date
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Complete this form and return to the Church Office for approval before announcement of the
event. On-going reservations expire after 1 year. Notify the Church Secretary as soon as
possible if your activity or event is cancelled. Groups are responsible for set-up of tables,
chairs, etc., as well as cleanup. Use of sound equipment must have advance approval from
the Worship Pastor or other appropriate staff members.
EQUIPMENT CHECKOUT
FORM
(Note: Items may only be borrowed for church-sponsored events)
DATE EQUIPMENT RESPONSIBLE
PARTY
RETURN
DATE
DATE OF
RETURN
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APPENDIX B - VAN TRIP SHEET
The van must be checked out through the Church Office during normal office hours (8:00 am- 1:30 pm). When request is approved, you will receive the Van keys, this trip sheet, and the
Church gas credit card.
Before starting the engine, check the oil while the engine is cold and record all pertinent
beginning information. Take a visual inspection of tires, lights, and fluid leaks before,
during, and after return from the trip. Record all pertinent information when you return the
van.
Name of Group __________________________________________Date_____________
Number of People in Van____ Driver________________ License #_________________
Destination_______________________________________________________________
Beginning Mileage _____________ Gas Level__________ Oil Level________________
Ending Mileage ________________ Gas Level__________ Oil Level________________
Miles Driven _____________ Charge per mile (current IRS rate)=______
Total Charge $_____________
( ) Amount Paid $_______ or ( ) Charge to Park Lake Church Account $ Please describe any problems you might have had with the Van
Please describe any materials used from the emergency equipment bag.
Notes/Comments
1. The church van is limited to organized groups and activities related to the ministry of
Park Lake Church.
2. Approved drivers must be between the ages of 25 and 65 years with a copy of a
valid driver’s license on file in the church office.
3. Do not exceed 12 passengers, including driver and all must wear seat belts.
4. Return the van with clean interior and a full tank of gas.
5. Use the church gas credit card to pay for gas or other vehicle expenses.
6. The registration and insurance information are in the van’s glove compartment.
Insurance Information:
____________________________________________________________________________
____________________________________________________________________________
______________
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APPENDIX C - CHECKLIST FOR USE OF KITCHEN
Before leaving the kitchen, initial each item to check you have done the following, and
return to the Church Office.
Remove all leftovers and clean up spills from the refrigerators. If they are to be used
within the next week and can be frozen, put them in the freezer, if not, take them home
with you, discard, or give to a charity organization. Remember: Anything left must be
properly labeled (the church will provide labels). Never leave coffee or tea. These must
be emptied after each meal. No food shall be left in the freezer and refrigerator without
prior approval of a Park Lake Church staff member.
Dining tables are cleaned, washed and dried.
Dishes, glassware, silverware, all cooking utensils, pots and pans - washed thoroughly,
rinsed, dried and returned to proper storage areas.
All counter area tops cleared, cleaned and sanitized (2T Clorox per gallon of water) and
small appliances, (mixers, etc.) cleaned and returned to original/designated area.
Sinks- drained, cleaned and rinsed out.
Equipment must be turned off (Stove/Ovens, warmers, dishwasher, etc. turned off) any
spills and tops cleaned and cleared of all food and utensils.
Trashcans must be emptied and trash liners put back in trashcans. Bags of trash must be
taken to the dumpster.
Coffee urns- unplugged, emptied, rinsed and dried. Serving coffeepots emptied, washed
and dried and stored properly.
Serving trays- washed and dried thoroughly, before stacking.
Dishwasher is turned off and water is drained from it. Dishes and silverware has been
removed and returned to proper storage area.
Floor cleaned of any spills- swept and/or mopped. Empty mop buckets outside. Rinse and
wring out mop. Do not leave mop in mop bucket. Place upside down in storage area.
Make sure pantry is orderly. Nothing placed on the floor. Your designated area should be
organized and neat. The “general supply area” is also to be left organized and neat. Make
sure any paper goods are closed or wrapped so that they may be used in the future.
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Used towels, dishcloths and aprons are to be taken home and returned laundered within
three days.
Fans turned off, lights off and all doors closed.
By doing these things, you are leaving the kitchen as you would like to find it when you arrive.
Thank you for your cooperation in caring for this much needed, heavily used facility. Group Name
Representative’s signature
Date
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APPENDIX D - RULES FOR KITCHEN USE
Refrigerator
Do not leave food (perishable) in the refrigerator unless you have received permission from
Park Lake Church to pick it up the next day
Label with date and name of organization
Clean any spills in the refrigerator
Do not leave drinks in plastic pitchers
Be sure doors are closed securely
Freezer
Wrap properly any food stored in the freezer
Label with date and name of organization
Food stored in the freezer should be used in a reasonable time
Stove
Clean any spills on stove or in the ovens
Clean the burners when food is spilled, boiled, or splattered on them
Do not lay utensils or spill food on solid cooking surface. This section should be cleaned with
a vinegar or olive oil and cleaned with the appropriate scrubbing pad.
Check to make sure all burners, oven hood lights and the fan are turned off
Other
Wash and put away coffee pots after each use. Empty coffee grounds
Leave nothing in sinks, on counters, or in the dishwasher
Wash, dry and put away all dishes, silverware and utensils in designated areas
Clean up any spills
Sweep floor and mop
Take dirty dishcloths and potholders home for cleaning and return within three days
Take garbage to the dumpster
Be sure to put clean bags in the garbage cans
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APPENDIX E – FACILITY MAINTENANCE POLICY
Weekly Park Lake Church Cleaning List
Activity/Task Date Initials
Worship Center
Sweep/Mop floors
Clean table cloths
Remove trash
Connection Center and Offices
Vacuum/sweep/mop area
Wipe down/dust furniture
Remove clutter
The Factory
Vacuum/sweep/mop (from entry door to door at the main
restrooms)
Wipe down cabinets / tables and login area as needed
Remove trash
remove clutter
Upstairs - Flood
Sweep/Mop floors in Flood areas
Vacuum rooms in flood areas where carpet
Clean kitchen areas and wipe down counters
Remove trash from Flood rooms
Upstairs - all other areas
Sweep/Mop floors
Vacuum rooms with carpet
Remove trash from upstairs rooms
Kitchen
Sweep and mop
Wipe down counters
Remove clutter
Remove trash
Clean dirty dishes
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Nursery
Vacuum/sweep/mop all rooms
Clean bathrooms
Wipe down
Remove trash
Restrooms
Main Lobby - Sweep, mop, clean toilets, replace
towers/paper/soap
The Factory - Sweep, mop, clean toilets, replace towers/paper/soap
Upstairs - Sweep, mop, clean toilets, replace towers/paper/soap
Miscellaneous
Clean front doors
Tables in connection area
Wipe trash cans with Sheila Shine
Wipe water fountains with Sheila Shine
Vacuum and wipe down stage area as needed
Sweep/mop/vacuum front entry to Worship Center
Monthly Park Lake Church Cleaning List
Quarterly Park Lake Church Cleaning List
Clean refrigerator and freezer (front, inside, drawers, empty ice)
lters
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Annual Park Lake Church Cleaning List
-out and seed flowerbeds
(if not freshly painted)
Maintenance Policy
Grounds (lawns, trees, shrubs, parking lots, fencing, signage, etc.) are maintained on a weekly to bi-
weekly basis, depending on the weather and season.
Mowing frequency:
We try to mow the front sections of grass once a week as these areas are most visible from
the road.
The back and field across the road from the parking lot are mowed on average every 3-4
weeks. This depends how much rain we receive and how fast the grass is growing.
Watering:
Currently the front flower bed is all that is being watered. This is done by hand 1-2 times a
week depending on the amount of rain received.
Equipment available:
This equipment is locked up in one of the sheds in the back of the church. A key can be made
available to those assisting with Park Lake lawn maintenance.
Cub Cadet riding lawnmower
Toro push lawnmower
Two 5 gallons gas cans
Equipment currently provided by various individuals:
Weed-eater
Weed-eater trim line
Hedge trimmer
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Blower
Weed killer
Water hose
Activities:
The riding lawnmower is used on the large open sections of grass.
The push lawnmower is used on the smaller patches (i.e. islands in the parking lot, sections
close to the building, etc.) and to touch up areas the riding lawnmower cannot touch due to
various obstacles
A weed-eater is used along all edges throughout the property
An effort is made to spray weed killer along edges throughout the property to minimize
weed-eating efforts
Hedges are periodically trimmed based on growth of the shrubs.
Any trash is disposed of in the dumpster in the back.
Equipment maintenance:
Maintenance is managed by the volunteers. The main areas to watch are making sure the oil
levels on the lawnmowers don’t get too low. Also we periodically are changing the oil and
filters, sharpening blades or replacing blades and replacing belts as they become worn or
broken. Any money spent maintaining the equipment by an individual should be reported
on offering envelopes with supporting receipts. If a maintenance need arises requiring the
church to pay (i.e. lawnmower breaks down and must be put in the shop), the church
leadership should be engaged to approve the maintenance. The same would be true for any
new equipment purchase.
- checked on a quarterly basis
- checked on a quarterly basis
Roof – checked on a quarterly basis
– checked on a quarterly basis
is moved or rearranged on an “as needed” basis.
Sound systems – checked weekly
- checked on a quarterly basis
maintenance – checked on a quarterly basis
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APPENDIX F – INCIDENT / ACCIDENT REPORT
1. Who was involved? ______________________________________________________
2. Date, time, and location of incident: _________________________________________
3. Description of incident: (if more room is needed, please use other
side.)________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
___________________________________________________________________
4. If there were witnesses please include their name and phone number
__________________________________________________________________________
5. Who else was notified of the incident at the time: (Children’s Pastor, Youth Pastor, Senior
Pastor?)___________________________________________________________________
6. What actions were taken?
_____________________________________________________________________________
_____________________________________________________________________________
_______________________________________________________________________
7. Follow up: Who followed up the following day? Parent
response?_____________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________
Signature:__________________________ phone: _______________ Date:___________
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APPENDIX G – VOLUNTEER APPLICATION
1. Are you a member of Park Lake Church? ____yes _____no
If yes, since when: Month _______________ Year ________________
If no, Are you a member of another church? (Please list)
___________________________________________________________________________
2. Do you regularly attend services? _____yes _____no
3. In what area(s) of ministry are you currently involved?
________________________________________________________________________
________________________________________________________________________
4. Do you have any children that attend our church?
______yes
(Names of your children: ___________________________________________)
______no
5. Are there any areas within the children or youth ministry that you would like to be involved
with but are not currently?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
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APPENDIX H- PERSONAL REFERENCE CHECK FORM
1. Name__________________________________________________________________
2. How long and how well have you known the applicant?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
______________________________________________________________
3. Are you related to the applicant?
__________________________________________________________________________
__________________________________________________________________________
____________________________________________________________________
4. Does the applicant's conduct, speech and demeanor consistently honor Christ?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
______________________________________________________________
5. Rating of the applicant in the following areas: Cooperation, Emotions, Judgment,
Reliability, Influence
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
____________________________________________________________
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APPENDIX I - FACILITY USE CHARGES
Any group that is a part of or sponsored by Park Lake Church may use the church facilities
without charge. A fee for the additional amount of custodial effort, utility expense or
preparation may be charged for any church sponsored group to offset the expense incurred at
the discretion of the staff or appointed member.
Non-sponsored groups must pay a fee to offset expenses incurred such as additional custodial
effort, utility expense or preparation.
FEES FACILITY
MEMBERS,
NON-PROFIT
ORGANIZATIO
NS
NONMEMBERS/
OUTSIDE
GROUPS
Worship Center TBD TBD
The Cove TBD TBD
Kitchen TBD TBD
Youth Center TBD TBD
Children’s Church TBD TBD
Small meeting rooms TBD TBD
Van cleaning/fueling fee TBD TBD
Wedding Fees for use of building –
based on 4 hour rental.
$100/hr with
$250 deposit
$100/hr with
$250 deposit
All fees and deposits are non-refundable if the policies and procedures agreed to at the time
arrangements are completed are not followed.
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STANDARD POLICY AND PROCEEDURES FEEDBACK
Those who have contributed to the policies and procedures in this handbook have prayerfully
considered many aspects of our church, its members, and operation.
It is our goal to abide by the admonition in God’s Word to do everything “decently and in order.”
That is the sole purpose of this handbook as we pursue EXCELLENCE in all that we do at Park
Lake Church.
Please use this form to submit any feedback that you may have pertaining to the contents of this
handbook. We realize that the cultivation of these policies and procedures will be a work-in
progress and we are eager to learn from you, our members, if there are any areas that have been
omitted or overlooked. If there is any question in your mind about anything related to how your
church operates, please let us know!
Please return your form to the offering boxes located throughout Park Lake Church or the Church
Secretary’s office.
Thank You!
