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POM - J. GalvánPOM - J. Galván 11
PRODUCTION AND PRODUCTION AND OPERATIONS OPERATIONS
MANAGEMENTMANAGEMENT
Ch. 9: Location StrategiesCh. 9: Location Strategies
POM - J. GalvánPOM - J. Galván 22
Learning ObjectivesLearning Objectives
Where must we locate our facilities so Where must we locate our facilities so as to satisfy our corporate strategy?as to satisfy our corporate strategy?
POM - J. GalvánPOM - J. Galván 33
¨ Cost focus¨ Revenue varies little
between locations
¨ Location is a major cost factor¨ Affects shipping &
production costs (e.g., labor)¨ Costs vary greatly between
locations
Industrial Location DecisionsIndustrial Location Decisions
© 1995 Corel Corp.
POM - J. GalvánPOM - J. Galván 44
Service Location DecisionsService Location Decisions
RevenueRevenue focus focus• Costs vary little between market areasCosts vary little between market areas
Location is a major Location is a major revenue factorrevenue factor• Affects amount of Affects amount of
customer contactcustomer contact• Affects volume ofAffects volume of
businessbusiness
POM - J. GalvánPOM - J. Galván 55
In General - Location DecisionsIn General - Location Decisions
Long-term decisionsLong-term decisions Difficult to reverseDifficult to reverse Affect fixed & variable costsAffect fixed & variable costs
• Transportation cost Transportation cost As much as 25% of product priceAs much as 25% of product price
• Other costs: Taxes, wages, rent etc.Other costs: Taxes, wages, rent etc. Objective: Maximize benefit of Objective: Maximize benefit of
location to firmlocation to firm
POM - J. GalvánPOM - J. Galván 66
Location Decision SequenceLocation Decision Sequence
Country Region/Community
.
Site
POM - J. GalvánPOM - J. Galván 77
Factors Affecting CountryFactors Affecting Country
¨ Government¨ Culture & economy¨ Market location¨ Labor availability,
attitudes, productivity, and cost
¨ Infrastructure¨ Exchange rate
© 1995 Corel Corp.
POM - J. GalvánPOM - J. Galván 88
Labor ProductivityLabor Productivity
Low wages often Low wages often over-emphasizedover-emphasized
Labor productivity Labor productivity importantimportant
Labor cost per Labor cost per unit should be unit should be criterion:criterion:
Labor cost/dayLabor cost/day Units made/day Units made/day
Germany 27.37
Japan 21.38
U.S. 17.10
Hong Kong 4.79
Mexico 2.57
Hourly Compensation ($)Hourly Compensation ($)Manufacturing Workers (1994)Manufacturing Workers (1994)
POM - J. GalvánPOM - J. Galván 99
Corporate desiresCorporate desires AttractivenessAttractiveness LaborLabor Utility costsUtility costs Government incentivesGovernment incentives Proximity to customers Proximity to customers
& suppliers& suppliers Land/construction $$$Land/construction $$$
Region Location DecisionsRegion Location Decisions
© 1995 Corel Corp.
POM - J. GalvánPOM - J. Galván 1010
Site sizeSite size Site costSite cost Transportation Transportation
in/outin/out Proximity of Proximity of
servicesservices Environmental Environmental
impactimpact
Factors Affecting SiteFactors Affecting Site
© 1995 Corel Corp.
POM - J. GalvánPOM - J. Galván 1111
In 1992, BMW decided to build its first major manufacturing plant outside Germany in Spartanburg, South Carolina.
Location Decision ExampleLocation Decision Example
© 1995 Corel Corp.
POM - J. GalvánPOM - J. Galván 1212
Country Decision FactorsCountry Decision Factors Market locationMarket location
• U.S. is world’s largest luxury U.S. is world’s largest luxury car marketcar market
• Growing (baby boomers)Growing (baby boomers) LaborLabor
• Lower manufacturing labor Lower manufacturing labor costscosts $17/hr. (U.S.) vs. $27 $17/hr. (U.S.) vs. $27
(Germany)(Germany)
• Higher labor productivityHigher labor productivity 11 holidays (U.S.) vs. 11 holidays (U.S.) vs.
31 (Germany) 31 (Germany)
¨ Other¨ Lower shipping cost
($2,500/car less)¨ New plant &
equipment would increase productivity (lower cost/car $2,000-3000)
POM - J. GalvánPOM - J. Galván 1313
Region/Community Decision Region/Community Decision FactorsFactors
LaborLabor• Lower wages in South Carolina (SC)Lower wages in South Carolina (SC)
About $17,000/yr (SC) vs. $27,051/yr (US)About $17,000/yr (SC) vs. $27,051/yr (US)• Based on 1993 metropolitan averages for Based on 1993 metropolitan averages for
all workersall workers
Government incentivesGovernment incentives• $135 million in state & local tax breaks$135 million in state & local tax breaks• Free-trade zone from airport to plantFree-trade zone from airport to plant
No duties on imported components or on No duties on imported components or on exported carsexported cars
POM - J. GalvánPOM - J. Galván 1414
Organizations That Need To Be Organizations That Need To Be Close to MarketsClose to Markets
Government agenciesGovernment agencies• Police & fire departmentsPolice & fire departments• Post OfficePost Office
Retail Sales and SerivceRetail Sales and Serivce• Fast food restaurants, supermarkets, gas Fast food restaurants, supermarkets, gas
stationsstations• Drug stores, shopping mallsDrug stores, shopping malls• BakeriesBakeries
POM - J. GalvánPOM - J. Galván 1515
ServicesServices• Doctors, lawyers, accountants, barbersDoctors, lawyers, accountants, barbers• Banks, auto repair, motelsBanks, auto repair, motels
ManufacturersManufacturers• Makers of bulky or heavy productsMakers of bulky or heavy products• Japanese car makersJapanese car makers• German car makersGerman car makers• Auto parts suppliersAuto parts suppliers
Organizations That Need To Be Organizations That Need To Be Close to Markets - continuedClose to Markets - continued
POM - J. GalvánPOM - J. Galván 1616
¨ Factor-rating method
¨ Locational break-even analysis
¨ Center of gravity method
¨ Transportation model
Location Evaluation MethodsLocation Evaluation Methods
POM - J. GalvánPOM - J. Galván 1717
Factor-Rating MethodFactor-Rating Method
Most widely used location techniqueMost widely used location technique Useful for service & industrial Useful for service & industrial
locationslocations Rates locations using factorsRates locations using factors
• Intangible (qualitative) factorsIntangible (qualitative) factors Example: Education quality, labor skillsExample: Education quality, labor skills
• Tangible (quantitative) factorsTangible (quantitative) factors Example: Short-run & long-run costsExample: Short-run & long-run costs
POM - J. GalvánPOM - J. Galván 1818
Steps in Factor Rating MethodSteps in Factor Rating Method
List relevant factorsList relevant factors Assign importance weight to each factorAssign importance weight to each factor Develop scale for each factor (0-1, etc.)Develop scale for each factor (0-1, etc.) Score each location using factor scaleScore each location using factor scale Multiply scores by weights for each factor Multiply scores by weights for each factor
& total& total Select location with maximum total scoreSelect location with maximum total score
POM - J. GalvánPOM - J. Galván 1919
Factors Affecting Location SelectionFactors Affecting Location Selection Labor costsLabor costs Labor availabilityLabor availability Proximity to materials Proximity to materials
and suppliersand suppliers Proximity to marketsProximity to markets Government fiscal Government fiscal
policiespolicies Environmental Environmental
regulationsregulations
¨ Environmental regulations
¨ Utilities¨ Site costs¨ Transportation
availability¨ Quality-of-life¨ Foreign exchange¨ Quality of
government
POM - J. GalvánPOM - J. Galván 2020
Method of cost-volume analysis used Method of cost-volume analysis used for industrial locationsfor industrial locations
StepsSteps• Determine fixed & variable costs for each Determine fixed & variable costs for each
locationlocation• Plot total cost for each locationPlot total cost for each location• Select location with lowest total cost for Select location with lowest total cost for
expected production volumeexpected production volumeMust be above break-evenMust be above break-even
Locational Break-Even AnalysisLocational Break-Even Analysis
POM - J. GalvánPOM - J. Galván 2121
Locational Break-Even Analysis Locational Break-Even Analysis ExampleExample
You’re an analyst for AC Delco. You’re considering a new manufacturing plant in Akron, Bowling Green, or Chicago. Fixed costs per year are $30k, $60k, & $110k respectively. Variable costs per case are $75, $45, & $25 respectively. The price per case is $120. What is the best location for an expected volume of 2,000 cases per year?
© 1995 Corel Corp.
POM - J. GalvánPOM - J. Galván 2222
0
50000
100000
150000
200000
0 1000 2000 3000
Volume
Ann
ual C
ost
Akron
Chicago
Bowling Green
Akron lowest cost
Bowling Green lowest cost
Chicago lowest cost
Locational Break-Even Locational Break-Even Crossover ChartCrossover Chart
POM - J. GalvánPOM - J. Galván 2323
0
50000
100000
150000
200000
0 1000 2000 3000
Volume
Ann
ual C
ost
Akron
Chicago
Bowling Green
Akron lowest cost
Bowling Green lowest cost
Chicago lowest cost
Lowest cost envelop
Locational Break-Even Locational Break-Even Crossover ChartCrossover Chart
POM - J. GalvánPOM - J. Galván 2424
Center of Gravity MethodCenter of Gravity Method
Finds location ofFinds location of singlesingle distribution distribution center serving several destinationscenter serving several destinations
Used primarily for servicesUsed primarily for services ConsidersConsiders
• Location of existing destinationsLocation of existing destinations Example: Markets, retailers etcExample: Markets, retailers etc..
• Volume to be shippedVolume to be shipped• Shipping distance (or cost)Shipping distance (or cost)
Shipping cost/unit/mile is constantShipping cost/unit/mile is constant
POM - J. GalvánPOM - J. Galván 2525
Center of Gravity Method StepsCenter of Gravity Method Steps
Place existing locations on a Place existing locations on a coordinate gridcoordinate grid• Grid has arbitrary origin & scale Grid has arbitrary origin & scale • Maintains relative distancesMaintains relative distances
Calculate Calculate XX & & YY coordinates for coordinates for ‘center of gravity’‘center of gravity’• Gives location of distribution centerGives location of distribution center• Minimizes transportation costMinimizes transportation cost
POM - J. GalvánPOM - J. Galván 2626
Center of Gravity Method Center of Gravity Method EquationsEquations
ddixix = x coordinate of = x coordinate of
location ilocation i
WWii == Volume of Volume of
goods moved to or goods moved to or from location i from location i
ddiyiy = y coordinate of = y coordinate of
location ilocation i
X CoordinateX Coordinate
Y CoordinateY Coordinate
ii
iiix
x W
WdC
ii
iiiy
y W
WdC
POM - J. GalvánPOM - J. Galván 2727
Transportation ModelTransportation Model
Finds amount to be shipped from Finds amount to be shipped from severalseveral sources to several destinationssources to several destinations
Used primarily for industrial locationsUsed primarily for industrial locations Type of linear programming modelType of linear programming model
• Objective: Minimize total production Objective: Minimize total production & shipping costs& shipping costs
• ConstraintsConstraintsProduction capacity at source (factory)Production capacity at source (factory)Demand requirement at destinationDemand requirement at destination
POM - J. GalvánPOM - J. Galván 2828
Components of Volume and Components of Volume and Revenue for a Service FirmRevenue for a Service Firm
Purchasing power of customer drawing areaPurchasing power of customer drawing area Service and image compatibility with demographics of Service and image compatibility with demographics of
the customer drawing areathe customer drawing area Competition in the areaCompetition in the area Quality of the competitionQuality of the competition Uniqueness of the firm’s and competitor’s locationsUniqueness of the firm’s and competitor’s locations Physical qualities of facilities and neighboring Physical qualities of facilities and neighboring
businessesbusinesses Operating policies of the firmOperating policies of the firm Quality of managementQuality of management
POM - J. GalvánPOM - J. Galván 2929
Location Strategies – Service Location Strategies – Service vs. Industrialvs. Industrial
Service/Retail/Service/Retail/Professional Revenue Professional Revenue
FocusFocus Volume/revenueVolume/revenue
Drawing area, purchasing Drawing area, purchasing powerpower
Competition; Competition; advertising/pricingadvertising/pricing
Physical qualityPhysical quality Parking/access; security/ Parking/access; security/
lighting; appearance/imagelighting; appearance/image Cost determinantsCost determinants
RentRent Management caliberManagement caliber Operations policies (hours, Operations policies (hours,
wage rates)wage rates)
Industrial Revenue FocusIndustrial Revenue Focus Tangible costsTangible costs
Transportation cost of raw Transportation cost of raw materialsmaterials
Shipment cost of finished Shipment cost of finished goodsgoods
Energy and utility cost; labor; Energy and utility cost; labor; raw material; taxes, etc.raw material; taxes, etc.
Intangible and future costsIntangible and future costs Attitude toward unionAttitude toward union Quality of lifeQuality of life Education expenditures by Education expenditures by
statestate Quality of state and local Quality of state and local
governmentgovernment
POM - J. GalvánPOM - J. Galván 3030
Location Strategies –Location Strategies –Service vs. IndustrialService vs. Industrial
Service/Retail/Professional Service/Retail/Professional TechniquesTechniques
Correlation analysis to determine Correlation analysis to determine importance of factors for a importance of factors for a particular type of operationparticular type of operation
Traffic countsTraffic counts Demographic analysis of drawing Demographic analysis of drawing
areaarea Purchasing power analysis of Purchasing power analysis of
drawing areadrawing areaAssumptionsAssumptions
Location is a major determinate of Location is a major determinate of revenuerevenue
Issues manifesting from high Issues manifesting from high customer contact dominatecustomer contact dominate
Costs are relatively constant for a Costs are relatively constant for a given area; therefore, revenue given area; therefore, revenue function is criticalfunction is critical
Industrial TechniquesIndustrial Techniques Linear Programming Linear Programming
(Transportation method)(Transportation method) Weighted approach to intangiblesWeighted approach to intangibles Breakeven analysisBreakeven analysis Crossover chartsCrossover charts
AssumptionsAssumptions Location is a major determinate Location is a major determinate
of costof cost Most major costs can be Most major costs can be
identified explicitly for each siteidentified explicitly for each site Low customer contact allows Low customer contact allows
focus on costsfocus on costs Intangible costs can be Intangible costs can be
objectively evaluatedobjectively evaluated
POM - J. GalvánPOM - J. Galván 3131
Major Methods of Solving Location Major Methods of Solving Location ProblemsProblems
Weighted methods which:Weighted methods which:• Assign weights and points to various factorsAssign weights and points to various factors• Determine tangible costsDetermine tangible costs• Investigate intangible costsInvestigate intangible costs
Center of Gravity MethodCenter of Gravity Method• Find best distribution center locationFind best distribution center location
Location breakeven methodsLocation breakeven methods• Special case of breakeven analysisSpecial case of breakeven analysis
Transportation methodTransportation method• A specialized linear programming methodA specialized linear programming method
POM - J. GalvánPOM - J. Galván 3232
Telemarketing and Internet Telemarketing and Internet IndustriesIndustries
Require neither face-to-face contact Require neither face-to-face contact with customers (or employees) nor with customers (or employees) nor movement of materialmovement of material
Presents a whole new perspective on Presents a whole new perspective on the location problemthe location problem