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Dominic Prestifilippo Philadelphia, PA | Phone: 706.840.1125 | Email: dprestifi[email protected] | Portfolio: www.dominicp.com
| Date post: | 16-Mar-2016 |
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DominicPrestifilippoPhiladelphia, PA | Phone: 706.840.1125 | Email: [email protected] | Portfolio: www.dominicp.com
My Role:
▪ Enabled the frontline workers to have a stronger voice in the larger system
▪ Understood their current culture of learning, sharing and innovation
▪ Demonstrated a new collaborative method for problem solving
▪ Improved their internal digital innovation platform to match the users needs and included a more personal, physical aspect
▪ Addressed the needs of the users in the development of a new learning management system
University of Pennsylvania Hospital System
A New Culture Of Sharing
Project Lead | Lead Strategist | Design Researcher | Workshop Facilitator
A Variety of Penn Medicine Employees Work Together Brainstorming Solutions to Internal Cultural Issues
A New Culture of Sharing
Understanding Expectations
Initial Interviews
▪ One of the projects we were provided dealt with looking at ways to improve Penn Medicine’s learning management system (L.M.S.).
▪ We interviewed the project lead, Sherry, to gain a better understanding of her expectations around this project.
Initial Interviews
▪ The other project we were provided dealt with how The Square, a new digital tool for sharing, could be used to catalyze change.
▪ We interviewed the project lead, Aaron, to gain a better understanding of his expectations around this project, as well.
Research
Employee Orientation
▪ Attending the orientation for new hires let us begin to understand the system and culture in which we would be working.
Previous Research
▪ We reviewed all prior research that was available to us, including documents previous consultancies had produced for Penn Medicine during the development of the two systems.
A New Culture of Sharing
Interview Preparation
Cultural Probe Development
▪ We wanted to create the most straight forward and easy to access to package for our interviwees to use, because we understood that they worked in a hectic and fast paced environment.
Final Probe
▪ Ultimately we settled on a small package that requested certain pictures and sketches of our interviewee’s day.
▪ We also provided a self-addressed and stamped envelope for return.
Interviews
Management
Specialists
Assistants
Other
Directors
Nurses
Chosen Interviewees
▪ The University of Pennsylvania Hospital System is exceptionally large and complex.
▪ We chose over thirty people across all entities to give us the broadest insights.
Contextual Interviews
▪ Interviewing people in their space afforded the opportunities to have them show us, rather than just tell us, about their experiences.
Interview Synthesis
Quote Cards
▪ Developing a formalized artifact to categorize interviewee quotes allowed us to reduce the conversations to their granular pieces while maintaining the context for understanding.
▪ This enabled us to attain a deeper level of understanding than if we merely reviewed the responses to our specific questions.
▪ The cards also became a tool for engaging our clients with specific responses to the projects while maintaining anonymity.
Affinity Mapping
▪ Using the quote cards we were able to reconfigure the interviewees conversational points to see patterns and trends.
▪ By clustering the cards multiple times we were able to refine our understanding of the emerging patterns and themes.
A New Culture of Sharing
Interview Synthesis
NamePosition
Interview Documentation understanding the user
Interview Synthesis 10.24..2011
Computer Access
Learning Style
Interview Location:
General Observations:
Use of Social Media
Use/of The Square
Knowlege Link Experience
Pilot
Yes
Yes
Not Pilot
No
No Sometimes
Ideas and NeedsCollabortive Work
Typical Work Day
NoAccess
MinimalAccess
ModerateAccess
FullAccess
Details:
Details:
FeedBack/Description of Use:
FeedBack/Description of Use:
Description:
Description:
Description of Use:
Description:
Persona Documents
▪ We created a structured persona document to track the results of the interviewee to our specific questions.
Analyzing Personas
▪ Juxtaposing the personas enabled us to, not only share our interview experiences but quickly compare specific question results.
Synthesis Results
Collaborationin Department
Always
Sometimes
Never
50% 39% 6%
Learning Style
Hands On
Example
Self Teach
Other
42% 42% 13%3%Openness to criticism
Culture
Authority distribution
Power structure
AutonomyPower in numbers
Buy in
Who you know
Lack of feedback
More collaboration
Address anxiety
Openness to criticism
Who controls it?
Individual / unappealing gain
Political influence
Political connections
Where’s the money?
TeamworkPast experience
Under utilization of skills
Fear
No recognition of there role in the large system
No meeting structure to address problems
Need process
Planning actions Taking responsibilities
Lack of support for new ideas
Resistance to change
Process
Ambiguous
Lots of monkey wrenches (Bureaucracy)
No structure
No transparency
Transparency
Clash of priorities
Penn-wide
Entity specific
Progress status
Feedback
No resources
Cultural divides
Judgement
Criticism
Physical divide
Hierarchy
More custom solutions
Feeling inferior
Learning and Sharing Themes
▪ This is one example of the four theme maps we developed from our synthesis.
▪ The four major themes included Culture, Learning, Communication and Time.
Interview Statistics
▪ Revisiting the responses to consider them in a more quantitative and visual way enabled us to really compare and contrast the responses.
▪ The fact that only 6% of our interviewees said that they never collaborated showed our interviewee’s willingness to collaborate, though the rumor was that the hospital system was very silo-ed.
▪ The fact the large majority of people preferred a method of learning that was focused on interaction, is contrary to the current method of clicking through slideshows alone on their computers.
A New Culture of Sharing
Workshop Prototype
Sort, Sythesize,Make Sense Prioritize
1
2
3{ {
Prioritize
1
2
3Brainstorm
Ideas
Implement Prototype
DevelopPrototype
WorkshopEnd Point
{
{Revise
Prototype
AnalyzeFindings
A New Model of Problem Solving
▪ With so many people ready to collaborate and learn through a hands on method a workshop was a great way to enable both at once.
▪ Using Design to engage frontline workers in a collaborative effort to innovate, directly supported The Square project goals.
▪ Using a workshop to have frontline workers brainstorm on ways of improving the L.M.S., directly supported the goals of the related project.
▪ By simultaneously enacting a model for effective collaboration and providing take-away reference materials, we enabled the participants to continue to use and share the processes they experientially learned.
L.M.S. Workshop
Imagining Solutions
▪ The process of affinity mapping was when the participants began to truly get engaged because it brought the ideas together, creating a group idea rather than just an individual idea.
Developing Prototypes
▪ The multitude of ideas developed shows the value of the workshop the willingness of Penn Medicine’s employees to engage with the process.
A New Culture of Sharing
The Square Workshop
Building Ideas
▪ The level of engagement in both workshops was strikingly similar, which shows their genuine interest to actively improving their workplace.
Developing Prototypes
▪ Both workshop groups chose an aspect of communication to work on which was telling of its significance in enabling change.
▪ As a prototype, we learned a lot from the workshop. Most importantly that design this type of event should be allotted more time.
My Role:
▪ Improved access to more convenient remittance methods while promoting banking among the immigrant community
▪ Made use of technologies this current demographic already embraces
▪ Has multiple points of entry to help bring in users
▪ Built trust within the community, a key component uncovered by our research
Remas – A non-profit dedicated to community development, financial literacy and social change
Service Toolkit and Deployment Strategy
Strategist | Design Researcher | Focus Group Facilitator | Graphic Illustrator
Many Immigrants Prefer Face-to-Face Transactions When Remitting
Service Toolkit and Deployment Strategy
Initial Situation
Poverty
▪ Remás’ research in El Salvador and found stark differences in wealth between families with people remitting and families without.
US
1
The Remas Way
▪ The proposed solution, Remás, would collect a small amount from each remitter and use that to support community development projects.
Initial Situation
U.S. has Mostly Mexican Immigrants
▪ Though the long term goal is for Remás to be available to all immigrants nationwide, we chose to begin our focus on the Mexican community.
The Remas Concept Paper
▪ Remás has a broad spectrum of goals.
Mexico 23.7%
Percentage of Foreign-Born Immigrants
Living in the US in 2000*
China 4.7%
India 4.0%Vietnam 3.0
Cuba 2.7%El Salvador 2.7%Canada 2.3%
Korea 2.2%
Other 46.3%
*Source: U.S. Census 1990 and 2000*Fuente: Censo de U. S. 1990 y 2000
Philippines 4.2%
Dominican Republic 2.3%
SocialChange
Collect Fee ForDevelopment Fund
CustomerInput onProjects
SupportLocal
Organizations
Kiosk Use Referals
FinancialLiteracy
PrintInformation
Outreach toUnbanked
Intermediarybetween banksand customers
Text MessageBlasts
Help TaylorBank Programs
Joint Remás/BankInformation Sessions
Partner withRelevant Entities
CreditUnions
CommunityBased Banks
ImmigrantFriendly Banks
Bodegas
DisseminateCommunityResources
Lower CostRemittances
Remittance FeeComparison Site
Bodegas
InstallKiosks
Service Toolkit and Deployment Strategy`
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*
Service Toolkit and Deployment Strategy
Process Research
Mexican Market in Philadelphia
▪ In the market in South Philly we observed remittances happening and found out what is required to send money.
Imposing and Intense Structures
▪ At banks we got a sense for the fear that can be instilled by the “official-ness” of their power.
▪ We also discovered what is required to open a bank account and send money using wire transfers.
Human Research
A Local Bodega Owner
▪ Talking with local bodega owners who offered money transfer services we learned why stores offer the service and what some of the differences are between them besides the price.
Focus Group Discussion of Wants and Needs
▪ We held four focus groups where we learned how the local immigrants get their information, use technology and what they thought could be improved with the current remitting options.
Service Toolkit and Deployment Strategy
Synthesis of DataSuburban Focus Group
Edad del Grupo Temático SuburbanEdad del Grupo Temático UrbanAge of Suburban Focus Group
women hombre
do remit no competencia
do have a bank account
no tiene una cuenta bancaria
do have a computer at home to accesss
the internet
no tienen una computadora en casa para acceder a Internet
(33%)(67%)
(100%) (0%)
(0%)
(87%)(13%)
(44%)
are interested in a bank account if it offered cheaper
remittances
no están interesados en una cuenta bancaria si se ofrece más barato remesas
hombre
no competencia
no tiene una cuenta bancaria
no tienen una computadora en casa para acceder a Internet
no están interesados en una cuenta bancaria si se ofrece más barato remesas
(100%) (0%)are interested in a bank account if it offered cheaper
remittances
(100%)
(56%)
women hombre(33%)(67%)
do remit no competencia(100%) (0%)
do have a bank account
no tiene una cuenta bancaria
(87%)(13%)
(0%)
are interested in a bank account if it offered cheaper
remittances
no están interesados en una cuenta bancaria si se ofrece más barato remesas
(100%)
do have a computer at home to accesss
the internet
no tienen una computadora en casa para acceder a Internet
(44%) (56%)
Urbano Grupo TemáticoUrban Focus Group
Suburbanas Grupo TemáticoSuburban Focus Group
women hombre
do remit no competencia(100%) (0%)
do have a bank account
no tiene una cuenta bancaria
(0%)
are interested in a bank account if it offered cheaper
remittances
no están interesados en una cuenta bancaria si se ofrece más barato remesas
(100%)
do have a computer at home to accesss
the internet
no tienen una computadora en casa para acceder a Internet
Urban Focus Group
women
do remit
do have a bank account
do have a computer at home to accesss
the internet
(58%)(42%)
(58%)(42%)
(100%) (0%)
(75%)(25%)
(75%)(25%)
(67%) (33%)
(67%) (33%)
Age of Urban Focus Group
Num
ber o
f Par
ticip
ants
Núm
ero
de p
artic
ipan
tes
Num
ber o
f Par
ticip
ants
Núm
ero
de p
artic
ipan
tes
20 - 29 30 - 39 40 - 50 20 - 29 30 - 39 40 - 50
Like to Read BooksAl igual que aLeer libros
Like to Hang out with friends in their spare timeMe gusta salir conamigos en su tiempo libre
Like living close to Public TransportationMe gusta vivir cerca deTransporte Público
Get their Informationfrom Friends and FamilyObtener su informaciónde Amigos y la Familia
67%
78%
44%
67% Suburban Focus Group
Edad del Grupo Temático SuburbanEdad del Grupo Temático UrbanAge of Suburban Focus Group
women hombre
do remit no competencia
do have a bank account
no tiene una cuenta bancaria
do have a computer at home to accesss
the internet
no tienen una computadora en casa para acceder a Internet
(33%)(67%)
(100%) (0%)
(0%)
(87%)(13%)
(44%)
are interested in a bank account if it offered cheaper
remittances
no están interesados en una cuenta bancaria si se ofrece más barato remesas
hombre
no competencia
no tiene una cuenta bancaria
no tienen una computadora en casa para acceder a Internet
no están interesados en una cuenta bancaria si se ofrece más barato remesas
(100%) (0%)are interested in a bank account if it offered cheaper
remittances
(100%)
(56%)
women hombre(33%)(67%)
do remit no competencia(100%) (0%)
do have a bank account
no tiene una cuenta bancaria
(87%)(13%)
(0%)
are interested in a bank account if it offered cheaper
remittances
no están interesados en una cuenta bancaria si se ofrece más barato remesas
(100%)
do have a computer at home to accesss
the internet
no tienen una computadora en casa para acceder a Internet
(44%) (56%)
Urbano Grupo TemáticoUrban Focus Group
Suburbanas Grupo TemáticoSuburban Focus Group
women hombre
do remit no competencia(100%) (0%)
do have a bank account
no tiene una cuenta bancaria
(0%)
are interested in a bank account if it offered cheaper
remittances
no están interesados en una cuenta bancaria si se ofrece más barato remesas
(100%)
do have a computer at home to accesss
the internet
no tienen una computadora en casa para acceder a Internet
Urban Focus Group
women
do remit
do have a bank account
do have a computer at home to accesss
the internet
(58%)(42%)
(58%)(42%)
(100%) (0%)
(75%)(25%)
(75%)(25%)
(67%) (33%)
(67%) (33%)
Age of Urban Focus Group
Num
ber o
f Par
ticip
ants
Núm
ero
de p
artic
ipan
tes
Num
ber o
f Par
ticip
ants
Núm
ero
de p
artic
ipan
tes
20 - 29 30 - 39 40 - 50 20 - 29 30 - 39 40 - 50
Like to Read BooksAl igual que aLeer libros
Like to Hang out with friends in their spare timeMe gusta salir conamigos en su tiempo libre
Like living close to Public TransportationMe gusta vivir cerca deTransporte Público
Get their Informationfrom Friends and FamilyObtener su informaciónde Amigos y la Familia
67%
78%
44%
67%
Inspection1
Inspection2
MONTHLY TRANSPASS
NOVEMBER 2010
M MQuestionnaire Statistics
▪ Compiling the new information to make it more visual and accessible really helped refine our focus within the project.
User Portrait
▪ The immigrants have strong ties to their families, and prefer to live near people from not only the same country, but from their home state.
▪ Most of the immigrants carried cash and used public transportation.
▪ Though many immigrant families did not have computers, they did watch a lot of television and many used cell phones to communicate.
Our Deliverable
▪ We provided Remás with a guide for developing his non-profit to offer a system of tools that would be welcoming and comprehensive while building and maintaining trust.
Roadmap
My Role:
▪ Simplified the process of remitting
▪ Provided quick access to vital decsision-making information
▪ Utilized familiar and emerging technology
▪ Culturally appropriate styling
Remas – A non-profit dedicated to community development, financial literacy and social change
Mobile Remittance App
Project Lead | Lead Strategist | Design Researcher | Graphic Designer | Software Developer
Simplifying the Mobile Remittance Process
Mobile Remittance App
Research
Focus Group Discussion of Wants and Needs in Remittance Services
▪ Building off research from an earlier project with the same client enabled the first steps to be taken quickly.
Distilled the Two Main Phone Types Down to their Key Components
▪ Deconstructing the phone options enabled the consideration of each element individually to try and understand how it could be used to meet the needs of the user.
▪ Understanding long term nature of this project and that smartphone usage increased almost 200% in 2010 lead me to focus specifically on the emerging smartphone technology.
Multi-Modal
Smart Phone:Unique Traits
Advantages & Limitations:SMS System
Cell Phone:Traits
Smart Phones
Internet Access
Powerful GUI’s Large, Full Color Screens
GPS Position
Bluetooth ReadyShare Info Via NFC
Auto-Locate Nearby MTO’s
Real-time Feedback
Use Maps For Locationor
Use Color As DifferentiatorProvide Access To MTO Documents
Simplify Interface
Email Based System
One message can be sent to multiple recipients at one time. This sending method
is called Broadcasting.
SMS is not 100% reliable and sometimes the messages aren’t received. However, It is request to get a SMS Status Report
which shows the date and time the message was received.
If the recipient is unavailable the message will be stored in the SMSC until their return. This time is called the validity period and
can often be adjusted.
No App Necessary
Document Support
Dynamic Input
camera input device
1 2 3
4 5 6
7 8 9
0 #*
speaker microphone display
Character Limit for Latin alphabet.
160
Character Limit for other alphabets such as Chinese.
70
Hola!
Hola!
Hola!
Hola!
Hola!
Hola! Hola!
or:) :)
(175 Characters)
(103 Characters)
(159 Characters)
(52 Characters)
(35 Characters)
3552
103159175
# of Characters Per Sentence
160 Characters Lim
it
Research
Developed a Model for the System Requirements
▪ Understanding what the system needed to do for the user and why these requirements were important was a key step towards developing a set of services to wireframe.
Considered Other Mobile Applications Serving Similar Markets
▪ Considering the functionality of mobile applications that currently address concerns in related markets helped inform the design by demonstrating the capabilities and expectations that would be placed on the current application being developed.
who:
Mexican Immigrants
what:
Cellular based remittance information service that can provide access to information such as:
How much will it cost?(i.e. fees and ex. rates)
Where will it be received?How long will it take?
when:
Anytime; when interested in remittance details
where:
Anywhere; work, home, store, soccer field, etc.
?why:
Epistemic Action: exchanging phsical action
of using phone for the provided knowledge of which service is best.
Pragmatic Action: Decreased physical effort as compared to walking
all over town to get relavent information
Phone Service:
Cognitive Tools:Primary
Cognitive Tools:Secondary
Basic Idea:Low Cognitive Load Basic Idea:High Cognitive Load
Scaffolding Graceful Degradation
SEND:Register phone number and favorite MTO to receive a daily exchange rate update
100%
75%
50%
Granularity Change the Nature of the Task
HabituationCognitive Artifact
To: Remás
Western Union
RECEIVE:Daily incoming text mes-sage with their favorite MTO as well as the two best other options ranked.
WU: 12.978VIGO: 12.786ORLANDI: 11.998
SEND:Amount, Pick-up City, Speed, Sender Location & “F” or “ER” to indicate Fee or Ex. Rate optimized one-time best-option reply
To: Remás$300,acapulco, 2day,1113 Federal St. 19107, F
RECEIVE:Best option, optimized as requested. Underlined text would be filled with the details that meet or exceed the requirements specified in initial text
Spend $308 at Sigue for Overnight delivery. Try the Location at 935 Federal St. 19107
- The referenceable nature of SMS makes the messages a cognitive artifact - Empowers subscribers to make more informed decisions about when to remit - The inclusion of the extra top two changes the nature of the task to allow the user to directly percieve the best ~ Small amount of scaffolding in the sense that the results are ranked ~ Habituation allows people to simply ignore msg’s that are unwanted x no graceful degradation x low amount of information
- Messages act as a cognitive artifact by providing the best option without having to digest the variety of options and information - Powerful ~ Scaffolding through consistency with how the results are returned ~ Situational specificity gives it low quality as a cognitive artifact x no graceful degradation x no habituation x Very detailed input x Hard to remember syntax x Requires repeated effort
Mobile Remittance App
Wireframes
Developed Wireframe Concepts
▪ It was important to explore all potential services to be offered at this stage so that the framework would be in place should the need to be implemented arise.
Beta Prototype
▪ Developing the beta prototype provided a more accurate sense of the capabilities and limitations that the hardware would put on the mobile application.
Initial Prototype
Complete Service Offering
▪ Developing an initial prototype with the full suite of options provided a foundation for demonstrating the previously discussed capabilities to the client.
▪ Utilizing all the features of a smart phone enabled a more engaging and natural experience through interactions, such as augmented reality walking directions.
Mobile Remittance App
Client Feedback
Client Feedback
▪ Keeping my client integrated in the design process kept the development relevant and ensured the product matched expectations.
▪ While the overall system was structured well, the feedback from the client was to focus on the core service offering.
A/B Testing
▪ Two, functionally similar, interfaces were developed to test which would be preferable to a constituency that had relatively little experience with smart devices.
▪ One interface utilized current input standards on iPhones, so that it may potentially be a technologically familiar interface.
▪ The other interface utilized gesture recognition to expedite the selection process, as well as providing a visual affordance of the selected options.
User Testing
Engaged potential customers
▪ Putting the applications in the hands of real users provided invaluable feedback.
▪ We discovered that the gesture based interface was preferred.
▪ The buttons were too small.
▪ The receiving amounts should be in pesos as well as dollars.
▪ The map view was highly appreciated.
Leveraging Locally Available Resources
▪ Connecting with our potential user-base was imperative.
▪ Attending a local version of an annual festival held in Puebla, Mexico allowed us to engage potential users in a similar situation in which they may be using the mobile application in development.
Mobile Remittance App
Final Prototype
Follow M
eFollow
Me
Total Cost:Total Cost:
3 Day3 DayMethod:Method:Exchange Rate:Exchange Rate: 12.76512.765
Fee:Fee: $9.00$9.00
US$309US$309Total Received:Total Received: MX$3944MX$3944
321
200
Jose GHereHere
GO!GO!
200MoreLess
ToFrom
Option
Closest
Any
Public
Drive
Walk Fastest
Transportation Method
Prefered
Cheapest
Best Value
200
Jose GHereHere
GO!GO!
200MoreLess
ToFrom
Option
Closest
Any
Public
Drive
Walk Fastest
Transportation Method
Prefered
Cheapest
Best Value
Home & Results Screen
▪ Incorporating and extending the preferences of the user’s, which were discovered during testing, was instrumental in moving the design forward.
▪ Using a culturally familiar visual style also helped to create an emotional connection within the user.
Gesture enabled interface
▪ Using a gesture based input system leverages the unique capabilities of smart-devices to expedite and simplify the selection process.
▪ Enabling the user to save specified recipients simplifies the re-use of the system enabling a stronger bond between the user and the application.
▪ Allowing an unlimited amount of recipients to be saved in a “speed dial” lets the user send to as many people as they like quickly and does not punish them for doing so.
Final PrototypeFollow
Me
Follow M
e
Total Cost:Total Cost:
3 Day3 DayMethod:Method:Exchange Rate:Exchange Rate: 12.76512.765
Fee:Fee: $9.00$9.00
US$309US$309Total Received:Total Received: MX$3944MX$3944
321
200
Jose GHereHere
GO!GO!
200MoreLess
ToFrom
Option
Closest
Any
Public
Drive
Walk Fastest
Transportation Method
Prefered
Cheapest
Best Value
A Cognitive Artifact to Simplify
▪ A gesture based selection process simplifies the process for one’s mind, making it easier to remember a pattern than an answer to each specific question.
▪ Enabling a single action to select multiple options expedites the process.
▪ Leaving a ghost path, seen in yellow, effectively makes the device “remember” the most common selection, lowering the cognitive load required of the user.
Straight Forward Recommendations
▪ The information page makes the most relevant information immediately accessible.
▪ Using a finite number of suggestions keeps the application simple.
▪ Leveraging the natural gesture of turning a smart-device sideways to take a photo to now, instead, activate the augmented reality directions, makes it easily accessible and does not impair access to the more standard map view.
My Role:
▪ Simplified the process of remitting
▪ Focused on simplicity and being visual-heavy
▪ Culturally appropriate styling
Remas – A non-profit dedicated to community development, financial literacy and social change
Connecting Families
Interaction Co-designer | Researcher | Graphic Designer
Including Fee
US$
Current Location
Compare Prices:1. Input Where You Are2. How Much You Want To Send3. Where You Want To Send It ToSelect Compare!
WebsitesPhysical Locations Compare!
remás Home About Contact English | Spanish
Landing page for the Remas website, illustrating how money will travel from one country to the other
Connecting Families Website
Research
User Research
▪ Utilizing a small internet cafe in predominantly Mexican community we were able to test Remás’ current website.
▪ We observed our users, answering questions and documenting their usage patterns and understandings.
Valuation
▪ To understand what our users found most important we developed a set of cards, each listing one key aspect of a remittance, and asked them rank these as they saw fit.
Sketches
Debrief
▪ We came together, afterwards, to discuss the findings and observations that we each noticed.
▪ This information was synthesized into a actionable points to build on, such as making the interface very straight forward, using very clear navigation and enabling easy customization.
Sketches
▪ Individually we translated these actionable points into rough sketches of what the new website could look like.
Wireframes
Connecting Families Website
Including Fee
US$
Current Location
Compare Prices:1. Input Where You Are2. How Much You Want To Send3. Where You Want To Send It ToSelect Compare!
WebsitesPhysical Locations Compare!
remás Home About Contact English | Spanish
Sketch Composite
▪ After assessing each persons individual sketch, we determined the best parts of each and developed one cohesive wireframe.
Guiding the Money
▪ Creating a landing page that was free from clutter and focused on what mattered most, the money transfer, was our goal.
▪ Providing clear, simple visuals of the process as well as succinct, easily translatable instructions our method for achieving our goal.
Mock-Ups
$3,600Fee: $4.25
Rate: $13.29
Fee: $4.50Rate: $13.29
$3,600
Instant
3day
2010 South St.Philadelphia, PA1590 Catharine St.Philadelphia, PA
300.00
Fake Address
Fake Address
Exchange Rate | Fee | Distance | Service
Web | Physical | BothSee:Sort:
COMPARE
Fee: $4.55Rate: $13.29
$3,600
remás Home About Contact English | Spanish
Fee: $4.25Rate: $13.29
Fee: $4.50Rate: $13.29
$3,600
$3,600
Instant
3dayNo Storefronts
websites onlyGo To The Website
300.00
Fake Address
Fake Address
Exchange Rate | Fee | Distance | Service
Web | Physical | BothSee:Sort:
COMPARE
Fee: $4.55Rate: $13.29
$3,600
remás Home About Contact English | Spanish
Local Options
▪ Re-purposing the familiar styling of Google Maps© we developed a simple means of accessing the important information regarding how and where to send money.
Web Options
▪ Many websites offer even cheaper services than their brick and mortar counterparts.
▪ A sort option for web-only choices would disable the map, indicating that only website options were being displayed now.
▪ It was important to keep the pages consistent so that the user understood they were still seeing similar information, only that there is no location-specific data for the current options.
My Role:
▪ Alters museum culture to allow for interactivity
▪ Requires multiple participants as a means of promoting interactions
▪ Instigates and provides scaffolding for conversations around a given topic
▪ Provides contextual information about a piece or show
Museum and the Web Conference 2011
Collabritiqe
Interaction Designer | Design Researcher | Fabricator
Enabling Artistically Relevant Conversations Among Unacquainted Museum Patrons
Collabritique
Research
Often People were Quietly Disconnected
▪ Even if people came to the museum in groups, they would often separate to look at works as couples or even individually.
▪ There was very little discussion about any given artwork, especially between strangers.
People Only came to See the Work
▪ People seemed to only want proof that they had seen something, and not to actually consider the significance of what they saw.
Synthesis
Active Positions Provocative Statements
Lorem option 1 dolor sit option 3 consectetur. option 2 option 4
Lorem option 2 dolor sit option 3 consectetur. option 1
option 4
Lorem option 1 dolor sit option 4 consectetur. option 2
option 3
Lorem option 2 dolor sit option 4 consectetur. option 1 option 3
Leveraged the Principles of Interaction
▪ Since art is made to be discussed, we set out to break down the cultural barriers keeping people from discussing the artworks.
▪ We needed to provide scaffolding into a conversation.
Outlined a Structure for the Platform
▪ Using provocative, contextually relevant statements we hoped to instigate conversations among museum patrons.
▪ Requiring at least three people to be present in order to initiate and use the platform increased the likelihood of engaging strangers.
▪ Strangers are more likely to speak freely to each other because there are no preconceived expectations built from prior relations.
Collabritique
Development
Considered Blob Detection with a Web-Cam
▪ Web-cam blob detection is a 2D process that was, computationally, very process intensive and thus too slow.
▪ Using blob detection posed a number of other challenges, how to set up the hardware to get an appropriate perspective, what metrics would be used to define a user to the system, and simple hardware capability limitations.
Ultimately Chose to Make a Physical Button
▪ A physical button was chosen for its simplicity to develop.
▪ The platform button afforded the users a clear understanding of how to engage the system.
▪ The button also connected the users, acting as an indicator of participation, thus creating a bond between the potential strangers.
First Deliverable
Testing the system
▪ We chose example artworks that seemed similar and developed four sets of provocative statements to prototype the system.
▪ Through testing we refined our statements to be more powerful.
Demonstrating at Museums & the Web Conference 2011
▪ We demonstrated the system to almost 700 attendees.
Collabritique
Iteration
User Feedback
▪ The users wanted better instructions about how to use the system.
▪ Some of the people wanted to actually be able to craft the sentences that were being displayed rather than just tweaking them.
▪ There needed to be a visual affordance to highlight the changes that happened when the system was used, instead of an instantaneous change.
Using New Technology Enabled us to Give the User more Power
▪ Utilizing the 3D capabilities of the Microsoft Kinect we were able to do blob tracking much more accurately and quickly.
▪ The system became much more intuitive because it used direct action, instead of a seemingly detached button.
Second Deliverable
Art in a Museum
Get a Group
This is an example of how thegroup can control their .
interaction
We Used the Metaphor of a Thought Bubble to Give More Power
▪ Using the thought bubble metaphor provided the user with a better understanding that they were building a single communal thought.
▪ Making the interface more like a Mad-Lib with a multitude of pre-chosen contextually relevant words, gave the user more power and a clearer understanding of how the system works.
Demonstrating
▪ We continue to demonstrate and get user feedback on the system.
▪ Collabritique has been accepted for demonstration, again, at the Museums & the Web Conference 2012 in San Diego.
My Role:
▪ Designed an open-source protocol for a bike rack augmentation system utilizing locally available materials and techniques
▪ Re-appropriated existing mechanisms to improve bicycle load capacity and handling in a country where bicycles are the main means of transport
▪ Open source nature and simplicity of the design affords easy replication
▪ High return on investment with major improvements in functionality and adaptability
▪ Collaborated with locals to design and build
United States Peace Corps - Malawi
Modular Cargo System
Designer | Researcher
Side-Mounted Crated Improves Both Load Capacity and Handling
Bike Cargo System
Situation
Bicycle Section of the Market
▪ Bicycles are a way of life though there is little access to proper tools or formal techniques.
▪ Many villages only have a market once a week, so to get a bike repaired can take a lot of time, affecting transport to school and work.
Local Transporter
▪ The bicycle is one of the main means for transporting cargo such as bottle crates, logs, and even people.
▪ The incredible loads make the bikes quite unstable.
Proposal
Panniers
▪ Many touring bikes use a low-hanging saddle bag system to maintain stability while increasing their load capacity.
Lower Center of Gravity
▪ Sketches of how adding hooks would allow the current load to be lowered thereby increasing the handling performance while also increasing the load capacity.
Bike Cargo System
Idea Refinement
People Ride as Well
▪ Since the racks often carry people it was decided to turn the carrier hooks inward, to make it less dangerous.
Dangerous Outward Facing HooksSide View Cut-Away
Final Deliverable
Augmented Rack Mock-up View 1
▪ Enabling a simple means to attach the bottle crates make them an easy carrier for other items as well.
Augmented Rack Mock-up View 2
▪ The top of the rack is now open again for other large loads to be easily tied down to.
▪ Requires only three meters of rebar and fifteen centimeters of flatstock.
My Role:
▪ Designed and developed a portable emergency lighting tool utilizing 100% local and recycled materials to address the volunteer’s need for a reliable emergency light source
▪ Virtually non-existent access to electricity makes light a precious resource for volunteers living in uncertain circumstances
▪ Compact, self-contained design makes transport and use easy while providing ample burn time
United States Peace Corps – Malawi
D.I.Y. Emergency Candle
Project Lead | Researcher | Fabricator
Light is a Precious Resource; Especially to Volunteers Unfamiliar to Life Without Electricity
Emergency Candle
Situation
In the Village
▪ Less than 10% of the country has access to electricity.
▪ Over 90% of the population lives in rural villages.
▪ Only one main paved highway means transportation is regularly unreliable and becomes even worse during the rainy season.
Candle Light
▪ Candles and lanterns are the primary source of light at night, for volunteers, because the quality and availability of batteries and flashlights was so low.
Initial Prototype
Plastic Lamp
▪ The available materials could not withstand even the low levels of heat produced by the flame.
Initial Model
▪ As a continuously reusable light source, it attracted me as an initial model
Emergency Candle
Resources
Surplus Candle Wax
▪ As the primary source of light for volunteers, there was a surplus of re-usable candle wax available.
▪ This wax would often just get thrown away.
Secondary Prototype Design
▪ This second design blended the light source and the ignition source to create a compact contained designed.
▪ With the surplus of wax, and matches to be both the wick and the ignition source, a matchbox made the perfect candle mold.
Final Deliverable
Self-Contained Design
▪ Using a matchbox helped the candle resist breakage as well as provide a source of fire to ignite the candle.
Wax melting
▪ For the initial prototype extra energy was spent to melt the surplus wax to pour into the form.
▪ Subsequent candles could easily make use of cooking fires to melt the surplus wax without using excess energy.
My Role:
▪ Designed as a public installation to call attention to the small daily decisions we make
▪ Since physical action reinforces learning, we offered a chance for physical reinforcement of only the positive decisions
▪ The design intentionally changes the nature of the task from merely a decision to taking action toward a better day
▪ The project was designed, built and implemented within a tight deadline and budget
The University of the Arts
Good Day Door Intervention
Project Lead | Developer | Fabricator
Reframing Perspectives to Support Positive Decisions
Good Day Door
Development
Fabrication
▪ The wood grain finish was kept to preserve the natural and genuine aspects of the door.
▪ The top was left open to the sun to allow the sun to illuminate the sign in the lintel.
Initial Sketch
▪ After a few ideation sketches to push the idea it was the initial concept that won out.
Implementation
Positioned on a Busy Walkway
▪ The finished doorway was positioned along a primary commuter route to ensure a high volume of traffic.
▪ The fact that many of the pedestrians used this street as their daily route to work meant that they would noticed the change and thus the choice we provided.
Enjoyment
▪ The overwhelming percentage of reactions to our intervention were positive
My Role:
▪ Designed a storage solution and protocol to accommodate the flow of newly-donated library books
▪ Consolidation of all books improved access and tracking
▪ New shelf labels and enhanced organization simplified searching and upkeep
Luviri Community Day Secondary School – Luviri, Malawi
Luviri Library Restructuring
Lead Strategist | Researcher | Catalyst | Grant Writer
Easier Access to Books Enables Better Learning
Library Restructuring
Luviri Community Day School
Plan View With Library Changes
Development
Old System
▪ Previously the school made use of closets located in different buildings to keep the books.
▪ The closets were locked and only the student librarian could request a key from the faculty.
▪ Tracking the books was haphazard at best and many books were stolen.
Mr. Banda, the Carpenter
▪ Collaborated with the local carpenter, Mr. Banda, to ensure proper sizing, fabrication and installation.
Old Book Closets
New Library
Headmaster’sOffice
Staff Room
Form FourClassroom
Form OneClassroom
Form ThreeClassroom
Form TwoClassroom
Implementation
New Organization
▪ With a wealth of newly donated books only adding to the strained library situation, it was a timely implementation of the new system.
Students Enjoying Their Library Book
▪ With the new system there was less time tracking down books, which translated to more time to study
My Role:
▪ The design incorporated adaptability and expandability enabling it to transition between the city and village use easily
▪ Re-purposing local materials and techniques makes the volunteer less of a target for criminal activity
▪ Addresses the lack of re-usable grocery bags, while adding functionality to make the market journey more effective
United States Peace Corps – Malawi
Jaunty Market Bag
Project Lead | Lead Strategist | Design Researcher | Packaging Designer
Preparation for a Trip to the Market
Jaunty Market Bag
Situation
Bags at the Market
▪ In the market there is a huge variety of plastic bags to hold any size of object one may be purchasing.
Loose Bottles
▪ The bottle deposit system used in Malawi made it necessary to keep track of one’s bottles.
Ideation
Evolution of Ideas from Carry-all to Market Specific
▪ The focus began on a carry-all type bag.
▪ The idea evolved to be situationally optimized.
Jaunty Market Bag
Development
Mr. Nkhata, the Tailor
▪ Sourced and collaborated with a local tailor in order to ensure proper development.
Chitenje
▪ As a material that is already used for anything from carrying children to covering food, it was the obvious choice.
Full
▪ The bag is optimized to carry the normal requirements for a market trip, such as a loaf of bread, some vegetables and a few bottles as well as one’s personal effects.
Pockets
▪ The bottle loops were sized to hold either beer or soda bottles.
▪ The pockets were sized to fit the most common phones and keys used by volunteers.
Final Deliverable
Jaunty Market Bag
Final Deliverable
The Final Deliverable in Use
Detail
or
BeverageBottles
MoneyPlastic Bag
Keys
Phone
USB Drive
A Diagram of Functionality
My Role:
▪ Created a quick reference guide for volunteers in the field
▪ An excellent supplement to the dated 1950’s Chitumbuka/Chitonga dictionary
▪ Contains a wide breadth of information to, not only, help new Peace Corps volunteers begin their language training, but also help experienced volunteers continue to grow their skills
▪ Loma Linda University School of Public Health uses the manual for their research and development projects
United States Peace Corps – Malawi
Chitumbuka Language Manual
Project Lead | Author | Researcher
Addressing the Need for Better Language Training Material
Chitumbuka Language Manual
Human Research
Volunteers
▪ Worked with volunteers to find content most broadly relevant, such as important verbs and nouns.
Initial Notes
▪ Only reference material was a dated 1950’s dictionary.
▪ Language workbook was a poor translation from Chichewa.
▪ Initial information was gathered from language training notes.
Human Research
Trainers
▪ Peace Corps trainers helped formalize the work to be as broadly applicable as possible.
Fellow Luviri Teachers
▪ Teamed up with local teachers to help find translations for important words and phrases.
Chitumbuka Language Manual
Field Testing
First Iteration
▪ Re-compiled notes into a more referable and accessible way.
Second Iteration
▪ Updated previous versions to be include edited information and am ore clean look.
Table of Contents
▪ Usability was a key component of the design.
Subject Prefixes and Tense Markers
▪ The language manual is more than just a dictionary, it includes information on tenses, grammar structure and common phrases.
Final Deliverable
My Role:
▪ Discuss a politically relevant, national topic
▪ Compare urban versus rural
▪ Highlight the power and importance of cities
City Limits Magazine
U.S. Transportation From Urban to Rural
Designer | Researcher
Chicago, IL$79.3 Million
Waukegan, IL$5.8 Million
Philadelphia, PA$47.3 Million
Reading, PA$1.2 Million
Houston, TX$87.1 Million
Tyler, TX$3.8 Million
Los Angeles, CA$126 Million
Rialto, CA$6.2 Million
New York, NY$734 Million
Albany, NY$6.5 Million
Comparing transit in the 5 Largest Cities & their sub-100k population counterpart
U.S. Transportation Issues From the City to the Country Transportation Budgets
161
1998 1999 2000 2001
Pass
enge
r Mile
sPe
r Per
son
2002 2003 2004 2005 2006 2007 2008
172
181
Public Transportation Passenger Miles Per Person in the U.S.
Federal Transit Administration’s Budget per Fare
FTA
Bud
get
per F
are
4¢
12¢ 12¢ 13¢ 16¢ 17¢ 15¢ 16¢ 16¢ 17¢ 17¢
Rialto, Ca
Waukegan, Il
Los Angeles, Ca
Chicago, Il Philadelphia, PaReading, Pa
New York, Ny
Albany, Ny
Houston, Tx
Tyler, Tx
Albany, Ny1 | New York, Ny
Rialto, Ca2 | Los Angeles, Ca
Waukegan, Il3 | Chicago, Il
4 | Houston, Tx Tyler, Tx
5 | Philadelphia, Pa Reading, Pa
Rank By Population & Counterpart
Year
s
3.02
1.39
2.272.49 2.57
2.01 2.00
1.36
2.39
1.79
Years Spent Commuting
1.92 | National Average
Houston, Tx | Tyler, Tx Philadelphia, Pa | Reading, PaChicago, Il | Waukegan, IlLos Angeles, Ca | Railto, CaNew York, Ny | Albany, Ny
Percentage of Public Transit Use Per Place
0% 3%12%25%
2% | National Average
10%2% 2%1%5% 5%
A look at how the five largest cities compare to their rural counterparts regarding transportation budgets and use
U.S. Transportation Infographic
Initial Concepts
Chicago, IL$79.3 Million
Waukegan, IL$5.8 Million
Philadelphia, PA$47.3 Million
Reading, PA$1.2 Million
Houston, TX$87.1 Million
Tyler, TX$3.8 Million
Los Angeles, CA$126 Million
Rialto, CA$6.2 Million
New York, NY$734 Million
Albany, NY$6.5 Million
Transportation Budgets
Comparing the 5 Largest Cities & their sub-100k population counterpart
U.S. Transportation issuesfrom the city to the country
Rialto, Ca
Waukegan, Il
Los Angeles, Ca
Chicago, Il Philadelphia, PaReading, Pa
New York, Ny
Albany, Ny
Houston, Tx
Tyler, Tx
161
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
172
181
3.02
25% 5% 5% 1% 12% 2%
1.39
2.272.49 2.57
2.01 2.00
1.36
2.39
1.79
Year
s Sp
ent C
omm
utin
g
Public Transport Commuter Passengers
per Person in the U.S.
Percentage of Public Transit Use Per Place
Federal Transit AdministrationBudget per Passenger
1.92 | National Average
2% | National Average
4¢12¢
12¢ 13¢16¢
17¢15¢ 16¢
16¢ 17¢17¢
Albany, Ny1 | New York, Ny Rialto, Ca2 | Los Angeles, Ca Waukegan, Il3 | Chicago, Il 4 | Houston, Tx Tyler, Tx 5 | Philadelphia, Pa Reading, Pa
2% 0% 10% 3%
Chicago, IL$79.3 Million
Waukegan, IL$5.8 Million
Philadelphia, PA$47.3 Million
Reading, PA$1.2 Million
Houston, TX$87.1 Million
Tyler, TX$3.8 Million
Los Angeles, CA$126 Million
Rialto, CA$6.2 Million
New York, NY$734 Million
Albany, NY$6.5 Million
Comparing the 5 Largest Cities & their sub-100k population counterpart
U.S. Transportation issues from the city to the country Transportation Budgets
161
1998 1999 2000 2001
Pass
enge
r Mile
sPe
r Per
son
2002 2003 2004 2005 2006 2007 2008
172
181
Public Transportation Passenger Miles Per Person in the U.S.
Federal Transit Administration’s Budget per Fare
FTA
Bud
get
per F
are
4¢
12¢ 12¢ 13¢ 16¢ 17¢ 15¢ 16¢ 16¢ 17¢ 17¢
Rialto, Ca
Waukegan, Il
Los Angeles, Ca
Chicago, Il Philadelphia, PaReading, Pa
New York, Ny
Albany, Ny
Houston, Tx
Tyler, Tx
Albany, Ny1 | New York, Ny
Rialto, Ca2 | Los Angeles, Ca
Waukegan, Il3 | Chicago, Il
4 | Houston, Tx Tyler, Tx
5 | Philadelphia, Pa Reading, Pa
Rank By Population & Counterpart
Year
s
3.02
1.39
2.272.49 2.57
2.01 2.00
1.36
2.39
1.79
Years Spent Commuting
1.92 | National Average
Houston, Tx | Tyler, Tx Philadelphia, Pa | Reading, PaChicago, Il | Waukegan, IlLos Angeles, Ca | Railto, CaNew York, Ny | Albany, Ny
Percentage of Public Transit Use Per Place
0% 3%12%25%
2% | National Average
10%2% 2%1%5% 5%
Critique and Refinement
▪ Highlights of the critique included refining the focus and clarity of the information and improving the labelling.
▪ The labels received high contrast boxes and were re-written more clearly.
▪ The graphics were revisited, considering different way to use color and shape to display the information. Separating the data more, also made the graphic more legible.
First Draft
▪ I began trying different configurations of data and settled on this because it created the most layers of information.
Final Concept Close-ups
Chicago, IL$79.3 Million
Waukegan, IL$5.8 Million
Philadelphia, PA$47.3 Million
Reading, PA$1.2 Million
Houston, TX$87.1 Million
Tyler, TX$3.8 Million
Los Angeles, CA$126 Million
Rialto, CA$6.2 Million
New York, NY$734 Million
Albany, NY$6.5 Million
Comparing transit in the 5 Largest Cities & their sub-100k population counterpart
U.S. Transportation Issues From the City to the Country Transportation Budgets
161
1998 1999 2000 2001
Pass
enge
r Mile
sPe
r Per
son
2002 2003 2004 2005 2006 2007 2008
172
181
Public Transportation Passenger Miles Per Person in the U.S.
Federal Transit Administration’s Budget per Fare
FTA
Bud
get
per F
are
4¢
12¢ 12¢ 13¢ 16¢ 17¢ 15¢ 16¢ 16¢ 17¢ 17¢
Rialto, Ca
Waukegan, Il
Los Angeles, Ca
Chicago, Il Philadelphia, PaReading, Pa
New York, Ny
Albany, Ny
Houston, Tx
Tyler, Tx
Albany, Ny1 | New York, Ny
Rialto, Ca2 | Los Angeles, Ca
Waukegan, Il3 | Chicago, Il
4 | Houston, Tx Tyler, Tx
5 | Philadelphia, Pa Reading, Pa
Rank By Population & Counterpart
Year
s
3.02
1.39
2.272.49 2.57
2.01 2.00
1.36
2.39
1.79
Years Spent Commuting
1.92 | National Average
Houston, Tx | Tyler, Tx Philadelphia, Pa | Reading, PaChicago, Il | Waukegan, IlLos Angeles, Ca | Railto, CaNew York, Ny | Albany, Ny
Percentage of Public Transit Use Per Place
0% 3%12%25%
2% | National Average
10%2% 2%1%5% 5%
Chicago, IL$79.3 Million
Waukegan, IL$5.8 Million
Philadelphia, PA$47.3 Million
Reading, PA$1.2 Million
Houston, TX$87.1 Million
Tyler, TX$3.8 Million
Los Angeles, CA$126 Million
Rialto, CA$6.2 Million
New York, NY$734 Million
Albany, NY$6.5 Million
Comparing transit in the 5 Largest Cities & their sub-100k population counterpart
U.S. Transportation Issues From the City to the Country Transportation Budgets
161
1998 1999 2000 2001
Pass
enge
r Mile
sPe
r Per
son
2002 2003 2004 2005 2006 2007 2008
172
181
Public Transportation Passenger Miles Per Person in the U.S.
Federal Transit Administration’s Budget per Fare
FTA
Bud
get
per F
are
4¢
12¢ 12¢ 13¢ 16¢ 17¢ 15¢ 16¢ 16¢ 17¢ 17¢
Rialto, Ca
Waukegan, Il
Los Angeles, Ca
Chicago, Il Philadelphia, PaReading, Pa
New York, Ny
Albany, Ny
Houston, Tx
Tyler, Tx
Albany, Ny1 | New York, Ny
Rialto, Ca2 | Los Angeles, Ca
Waukegan, Il3 | Chicago, Il
4 | Houston, Tx Tyler, Tx
5 | Philadelphia, Pa Reading, Pa
Rank By Population & Counterpart
Year
s
3.02
1.39
2.272.49 2.57
2.01 2.00
1.36
2.39
1.79
Years Spent Commuting
1.92 | National Average
Houston, Tx | Tyler, Tx Philadelphia, Pa | Reading, PaChicago, Il | Waukegan, IlLos Angeles, Ca | Railto, CaNew York, Ny | Albany, Ny
Percentage of Public Transit Use Per Place
0% 3%12%25%
2% | National Average
10%2% 2%1%5% 5%
Position
▪ The placement of the graphics was important when telling the story, using a common label was one method used to create a deeper connection between the information.
High contrast
▪ The size difference of New York’s budget, in comparison with the rest of the large cities was drastic and so highlighting that disparity was important.
▪ Keeping the colors and shapes simple made it easier to let the information speak for itself.
▪ Color change alludes to the steel and concrete that makes up so much of our interstates.
My Role:
▪ Visually represent my skills and interests
▪ Help me understand the trends of my life and how they affect me presently
▪ Compare multiple aspects of my life in simultaneously
Myself
Personal Infographic
Designer | Researcher
2000
2006
2008
2010
Expe
rtis
e
Time
Time
Am
ount
dominic prestifilippo LIFE & SKILLS ASSESSMENT
Perspective
Happiness
Satisfaction
Pay Rate
Physics
Math
Building
Code
Mechanic
Sales
Web
Graphic
Systems
Relationship
Teaching
Foreign Language
Group Work
Guitar
Scuba
Racing
Mountain Biking
Systems
Design
Graphic
Web
Foreign Language
Group Work
Relationship
Teaching
Inter
act
ions
Mechanic
Sales
Jobs
Physics
Code
Math
Building
Enginee
ring
Racing
Scuba
Guitar
Mountain Biking
Hobb
ies
Pay Rate
Happiness
Perspective
Satisfaction
Met
a
Focus:Aerospace Engineering Focus:Peace Corps Focus:Jenn King Focus:Masters of Industrial Design
Sold Newspaper Subscriptions at a Kiosk
Sorted and did Pick-ups at a Thrift Store
Sold Newspaper Subscriptions Door-to-door
Stacked Boxes in a Warehouse for Staple’s
Worked as a Mechanic at a Bike Shop
Placed 3rd in the Beginner Class of Mountain Bike Racing
Got back Together with Jenn
Broke Up with Jenn
Helped Organize CampSky Summer Camp
Organized a Science Workshop
Canvassed for Greenpeace
Worked as a Salesperson at a Bike Shop
Volunteered with Design Philadelphia
Created two Museum Interactives
Interned at a Venture Capital Firm
Founded The Business/Design Quad
Interned as a Graphic Designer
Met Jenn and Moved to a New Village
Taught High School Math and Science
A visual timeline of my life, comparing my experiences and skills
Personal Infographic
Process
Initial Concepts
▪ Once the topics were determined, I considered them over time to see how they changed.
▪ Looking at how they layered, to see the connections added depth to the graphic.
Brainstorming
▪ I began by reviewing my journals, looking at personality tests, and performing self evaluations.
▪ I took that information and broke it out into categories and looked for patterns among it.
Perspective
Happiness
Satisfaction
Pay Rate
PhysicsMath
Building
Code
Wrenching
Sales
Web
Graphic
Service
Relationship
Teaching
Foreign Language
Group Work
Guitar
Scuba
Racing
Mountain Biking
Focus:Aerospace Engineering Focus:Peace Corps Focus: Jenn King Focus:MiD
Sold Newspapers
Worked at a thrift store
Sold Newspapers
Stacked boxes in a warehouse
Worked at a Bike Shop
Earned 3rd overall in the Beginner Class of Mountain Bike Racing
Broke up with Jenn
Got back together with Jenn
Helped organize CampSky Sum
mer Cam
p
Organized a Science Workshop
Worked for Greenpeace
Worked at a bike shop
Volunteered with Design Philadelphia
Demonstrated two collaboratively developed m
useum interactives
Interned at a venture capital firm
Interned as a graphic designer
Met Jenn and Changed Sites
GA MWCA
PA
2000
Expe
rtis
e
2011
Racing
2000 2006 2008 20112010
Scuba
Physics
Math
Foreign Language
Code
Web
Sales
Building
Guitar
Graphic
Group Work
Relationships
Cycling
Teaching
Service
Wrenching
Pay Rate
Satisfaction
Happiness
Perspective
EngineeringTime Frame Focus Peace Corps Jenn King UArts
Final Close-ups
Context
▪ Providing contextual information helped frame and explain the reasoning behind the curve changes.
▪ The end-point labelling not only defined each path, but provided a snapshot of my abilities at the time.
Sparklines
▪ I found inspiration in Tufte’s sparklines, and how the filled in curves showed their individuality better.
▪ However the single lines worked better for comparison and so the decision was to keep both.
2000
2006
2008
2010
Expe
rtis
e
Time
Time
Am
ount
dominic prestifilippo LIFE & SKILLS ASSESSMENT
Perspective
Happiness
Satisfaction
Pay Rate
Physics
Math
Building
Code
Mechanic
Sales
Web
Graphic
Systems
Relationship
Teaching
Foreign Language
Group Work
Guitar
Scuba
Racing
Mountain Biking
Systems
Design
Graphic
Web
Foreign Language
Group Work
Relationship
Teaching
Inter
act
ions
Mechanic
Sales
Jobs
Physics
Code
Math
Building
Engine
erin
g
Racing
Scuba
Guitar
Mountain Biking
Hobb
ies
Pay Rate
Happiness
Perspective
Satisfaction
Met
a
Focus:Aerospace Engineering Focus:Peace Corps Focus:Jenn King Focus:Masters of Industrial Design
Sold Newspaper Subscriptions at a Kiosk
Sorted and did Pick-ups at a Thrift Store
Sold Newspaper Subscriptions Door-to-door
Stacked Boxes in a Warehouse for Staple’s
Worked as a Mechanic at a Bike Shop
Placed 3rd in the Beginner Class of Mountain Bike Racing
Got back Together with Jenn
Broke Up with Jenn
Helped Organize CampSky Summer Camp
Organized a Science Workshop
Canvassed for Greenpeace
Worked as a Salesperson at a Bike Shop
Volunteered with Design Philadelphia
Created two Museum Interactives
Interned at a Venture Capital Firm
Founded The Business/Design Quad
Interned as a Graphic Designer
Met Jenn and Moved to a New Village
Taught High School Math and Science
2000
2006
2008
2010
Expe
rtis
e
Time
Time
Am
ount
dominic prestifilippo LIFE & SKILLS ASSESSMENT
Perspective
Happiness
Satisfaction
Pay Rate
Physics
Math
Building
Code
Mechanic
Sales
Web
Graphic
Systems
Relationship
Teaching
Foreign Language
Group Work
Guitar
Scuba
Racing
Mountain Biking
Systems
Design
Graphic
Web
Foreign Language
Group Work
Relationship
Teaching
Inter
act
ions
Mechanic
Sales
Jobs
Physics
Code
Math
Building
Engine
erin
g
Racing
Scuba
Guitar
Mountain Biking
Hobb
ies
Pay Rate
Happiness
Perspective
Satisfaction
Met
a
Focus:Aerospace Engineering Focus:Peace Corps Focus:Jenn King Focus:Masters of Industrial Design
Sold Newspaper Subscriptions at a Kiosk
Sorted and did Pick-ups at a Thrift Store
Sold Newspaper Subscriptions Door-to-door
Stacked Boxes in a Warehouse for Staple’s
Worked as a Mechanic at a Bike Shop
Placed 3rd in the Beginner Class of Mountain Bike Racing
Got back Together with Jenn
Broke Up with Jenn
Helped Organize CampSky Summer Camp
Organized a Science Workshop
Canvassed for Greenpeace
Worked as a Salesperson at a Bike Shop
Volunteered with Design Philadelphia
Created two Museum Interactives
Interned at a Venture Capital Firm
Founded The Business/Design Quad
Interned as a Graphic Designer
Met Jenn and Moved to a New Village
Taught High School Math and Science
2000
2006
2008
2010
Expe
rtis
e
Time
Time
Am
ount
dominic prestifilippo LIFE & SKILLS ASSESSMENT
Perspective
Happiness
Satisfaction
Pay Rate
Physics
Math
Building
Code
Mechanic
Sales
Web
Graphic
Systems
Relationship
Teaching
Foreign Language
Group Work
Guitar
Scuba
Racing
Mountain Biking
Systems
Design
Graphic
Web
Foreign Language
Group Work
Relationship
Teaching
Inter
act
ions
Mechanic
Sales
Jobs
Physics
Code
Math
Building
Engine
erin
g
Racing
Scuba
Guitar
Mountain Biking
Hobb
ies
Pay Rate
Happiness
Perspective
Satisfaction
Met
a
Focus:Aerospace Engineering Focus:Peace Corps Focus:Jenn King Focus:Masters of Industrial Design
Sold Newspaper Subscriptions at a Kiosk
Sorted and did Pick-ups at a Thrift Store
Sold Newspaper Subscriptions Door-to-door
Stacked Boxes in a Warehouse for Staple’s
Worked as a Mechanic at a Bike Shop
Placed 3rd in the Beginner Class of Mountain Bike Racing
Got back Together with Jenn
Broke Up with Jenn
Helped Organize CampSky Summer Camp
Organized a Science Workshop
Canvassed for Greenpeace
Worked as a Salesperson at a Bike Shop
Volunteered with Design Philadelphia
Created two Museum Interactives
Interned at a Venture Capital Firm
Founded The Business/Design Quad
Interned as a Graphic Designer
Met Jenn and Moved to a New Village
Taught High School Math and Science
Georgia Institute of Technology
My Role:
Cesna Unmanned Aerial Vehicle
▪ Designed and manufactured a UAV within rigorous parameters and budget
▪ Personally responsible for fuselage design and fabrication of the aircraft
▪ Head of the refill pump and fuselage manufacturing teams, within a 16 member group, during the year-long project with
Fuselage Design | Fuselage Fabrication | Refill Pump Team Leader | Strategist
Anticipation at the Culmination of a Year-Long Team Effort
Cesna UAV
Development
An Array of Configurations was Considered
▪ Although our team considered many options we chose a traditional style to thoroughly meet the rfp.
Final CAD Model
Implementation
Preparing for the Competition Flight
▪ The request for proposal required that we fly multiple laps of a designated course: One lap fully loaded, one where we deploy the payload, then we must refill and redeploy.
Fuselage Fabrication
▪ We chose balsa wood reinforced fiberglass for the fuselage due to its strength, durability and ease of fabrication.
▪ Shaped foam provided the form for us to insert the supports and lay the fiberglass.
My Role:
Georgia Institute of Technology
▪ Developed concept and detailed design for an innovative long-range short take off & landing transport
▪ Personally responsible for the development of all stability and control systems as a member of the five person team
▪ Utilized developing technologies, such as blown circulation control wings and carbon composite materials to meet project performance goals
Short Take Off & Landing Transport Design
Stability & Controls Lead | Strategist | Software Developer
0 ft
24,000 ft
40,000 ft
Startup
Taxi
Cruise 7,000nmi
Decend to ~ 0ft
Takeoff5,000ft
Loiter 30min@ Low Altitude
Landing2,600ft
Clim
b-Out
to 2
4,00
0ft
0 ft
45,000 ftCruise 2,500nmi
Takeoff7,600ft
Takeoff7,600ft
Landing3,500ft
Landing3,500ft
Cruise 2,500nmi
Boeing C-17 Globetrotter III
Boeing C-17 Globetrotter III
0 ft
40,000 ftCruise 7,000nmi
Cruise 7,000nmi
Takeoff5,000ft
Takeoff5,000ft
Landing2,600ft
Landing2,600ft
Whitestart Halley
Whitestar Halley
Flight Plan Comparison of the Current Long Range Transport Versus Our Newly Designed Long Range STOL Transport
STOL Transport
Requirements
Circulation Control Wing
▪ A circulation control wing utilizes the Coanda Effect to maintain airflow attachment at high speeds and larger angles of attack increasing the rate of climb capabilities allowing the plane to get to cruise altitude faster.
▪ With a circulation control wing it is possible to get a pressure coefficient of an order of magnitude greater than with a classic wing creating more lift enabling shorter take-off and landing capabilities.
streamline
TurbulenceClassic Wing
streamline
Engine AirEngine Air
Circulation Control Wing
streamline
TurbulenceClassic Wing
streamline
Engine AirEngine Air
Circulation Control Wing
Final Deliverable
Largest Load Variation
▪ This design can accommodate up to 155 troops, four trucks, and two tanks in a variety of configurations.
Teaching
▪ Taught math and physical science to students ranging from ages 11 to 21.
▪ Promoted creative thinking and an interest in learning
▪ Privately-tutored distance learning students
▪ One of five teachers at the school
Luviri Community Day Secondary School - Luviri, Malawi
Secondary School Teacher
A Secondary School Education is a Privilege in a Country as Poor as Malawi
Luviri CDSS
Class
Senior Math Class
▪ Classes were structured towards the exit exams.
▪ Developed many new examples to compensate for the poorly written textbooks.
Senior Math Class
▪ Textbooks were scarce so written notes became their textbooks.
Teaching
Form 4 Graduation
▪ Secondary school graduation is valued in villages, because even some of the teachers did not graduate.
▪ Malawi recently revised their school structure to address their low graduation rates.
Multiple Headmasters
▪ Needed to collaborate with multiple headmasters throughout
▪ Created an event for students and teachers to generate interest in math and science
▪ Used locally sourced materials so that the participants can reproduce the experiments at home
▪ Made it both fun and a learning experience
Luviri and Nkhamenya Community Day Secondary Schools
Interactive Science Workshop
Many Students Were Excited to Participate and Learn
Science Workshop
Luviri CDSS
Students Learn About Energy Transfer
▪ Participation was crucial in allowing the students to develop an understanding of what was happening in the experiments.
Having Fun with the Tin-can Telephone
▪ Many of the experiments, though commonplace in the US, were completely new to them.
Nkhamenya CDSS
Trying to Out-muscle Molecular Science
▪ Including students in the demonstrations helped build trust and legitimacy in the experiment.
Students Learn of Sound waves with Bells
▪ In groups students tied different objects on strings and rang them like a bell to see which worked better.
CampSky National Summer Camp
▪ Offered diverse and meaningful course curriculum and events to secondary school Juniors ranging in age from 15 to 20, as well as for secondary school teachers
▪ Emphasized vocational training, creative thinking and sustainable community service
▪ Provided a safe and healthy learning environment
▪ Empowered and inspire participants to value education and improve their communities
United States Peace Corps and Malawi Ministry of Education
Classes Focused on Topics Which Were Less Familiar to Students In Order to Help Expand Their Perspective
CampSky
Logistics
Registration
▪ With almost a hundred participants from all over the country, proper planning was essential.
Planning and Updates
▪ Nightly debriefing and many impromptu meetings were necessary to ensure the programming was running smoothly.
Curriculum
Separate Lodging
▪ Properly planned lodging was critical not only to keep the males and females separate but to keep the students separate from the Malawian counterparts as well.
Nsima and More
▪ Planning and sourcing a balanced diet was difficult in a country with little variety in their crops.
▪ Re-using resources, such as incorporating the goat meat from the science class’ dissection was one way we maintained the budget.
CampSky
Curriculum
ANAMED
▪ Action for Natural Medicine is a small group that helps locals learn to use locally available resources to treat common medical issues.
Basic Computing
▪ Many Malawians do not understand the basic desktop metaphor so prevalent in desktop computing these days.
▪ Offering classes outside of the core curriculum helped the students see what other possibilities are available and which are the most interesting.
Curriculum
ESCOM
▪ The power company field trip, seen above, was a great experience because many of the students had never even had access to electricity.
▪ We brought the students to a number of businesses, including local government offices, to show them other potential options for their future.
Excitement
▪ Though the students were expected to be awake by seven, they were often up and dressed by five, singing and dancing with excitement.
▪ Many students had never been outside of their villages so this was a perspective shifting trip for them.
▪ Enable art and design educators to gain a better understanding of the capabilities of digital technology
▪ Provide a basic skill set for developing applications
▪ Develop applications for use within their classrooms, potentially utilizing smartboard technology
▪ Produce a product that demonstrates their grasp and ability within the emerging digital educational space
The University of the Arts – Teaching Assistant for Slavko Milekic
Interactive Media
Exploring and developing Personal digital applications
▪ Assist with organization and development of class programming
▪ Manage the class website
▪ Act as liaison between the professor and student
▪ Hold office hours
The University of the Arts – Teaching Assistant for Slavko Milekic
Cognitive Science of Interaction Design
