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Positive February 2011

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FEBRUARY 2011 about mental health and learning disability Nottinghamshire Healthcare NHS Trust NHS LORD BRADLEY ALASTAIR CAMPBELL NEWARK SPORTS DAY VALENTINE’S TIPS FOOTBALL FEVER ARNOLD LODGE MUSIC FESTIVAL Mike Harris Learning and Development Centre Officially Opened Rt Hon Kenneth Clarke attends celebration – see page 4
Transcript
Page 1: Positive February 2011

FEBRUARY 2011

about mental health and learning disability

Nottinghamshire Healthcare NHS Trust

NHS

LORD BRADLEY ALASTAIR CAMPBELL NEWARK SPORTS DAY VALENTINE’S TIPS FOOTBALL FEVER ARNOLD LODGE MUSIC FESTIVAL

Mike Harris Learning and Development CentreOfficially Opened

Rt Hon Kenneth Clarke attends celebration – see page 4

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Last month we were visited by KennethClarke who came to Rampton Hospitalto officially open the Mike HarrisLearning and Development Centre. It’s usual for a new building to be namedafter someone who has died or is retiringbut I am planning on neither of those yet! I am immensely proud of the centre and thefacilities that we can now provide for ourstaff and indeed the local community.Kenneth was really impressed by the newfacility and also with the Hospital in generalwhen I took him for a tour that afternoon.

We were also praised by Lord Bradleyrecently for implementing many of therecommendations from his report relating tomental health and the UK judicial system.It is great to be recognised as an example ofbest practice and I congratulate everyoneinvolved in this work.

We are delighted to have been named thetop health organisation in this year’sStonewall Workplace Equality Index and12th overall. This really is a greatachievement which reflects thecommitment the Trust has made to beone of the best employers in the countryfor lesbian, gay, bisexual and trans people.

Plans for our annual celebration of staffachievement, the OSCARs are wellunderway. The shortlisted nominees havebeen announced and we are all very muchlooking forward to a great evening on 17March to honour those who have madeoutstanding contributions to our services.

Finally, the first Members’ Councilmeeting of 2011 has taken place. It waspreceded by a training session for theGovernor Members on the NHS and

MESSAGE FROM THE BOARD

Dean Howells is leading the jointapproach to implementing therecommendations from the Bradleyreport. He said: “It was a real pleasureto welcome Lord Bradley back to theTrust. The Bradley ImplementationBoard had a fantastic opportunity todiscuss offender pathway issues directlywith Lord Bradley and ensure that theinnovative work taking place inNottinghamshire was fully recognisedat a national level. I look forward tocontinuing to drive forward the Bradleyreport recommendations with multi-agency colleagues in the county.”

The independent review wascommissioned to examine the extent to

attended the multi-agency NottinghamshireBradley Report Implementation Boardmeeting, where he gave an overview of thekey recommendations from the reportfollowed by an extensive question andanswer session which gave all stakeholdersan opportunity to talk through the issuesdirectly with Lord Bradley.

“I was extremely impressed by the work beingled by Dean Howells and the NottinghamshireBradley Board in implementing many of therecommendations I made in my report,” saidLord Bradley. “The enthusiasm to providejoined up clinical pathways for offenders isextremely impressive. I look forward tocontinuing to support Dean and the teamwith this initiative.”

Trustwelcomes Lord BradleyIn November Trust colleagues andservice users were treated to avisit from Lord Bradley, the authorof the landmark Bradley Reportinto mental health issues withinthe UK’s judicial system.

Lord Bradley carried out a review of peoplewith mental health problems or learningdisabilities in the criminal justice system andissued his report on the topic in April 2009.As part of his initial review work LordBradley visited Rampton Hospital, so whenthe new national David Wilson Unit wascompleted, Dean Howells, AssociateDirector of Nursing, Forensic Division, invitedLord Bradley back to revisit the hospital.

“I was very pleased to visit the Trust andRampton Hospital,” said Lord Bradley, “andparticularly to see the David Wilson Unit,which provides specialist care for men witha learning disability. This is an excellent newfacility and I found the commitment of thestaff fantastic.”

Lord Bradley met staff and patients at thenew unit and then met members of theTrust Board at the Mike Harris Learning andDevelopment Centre. In the afternoon he

2

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finance and the group then discussed theTrust’s long term strategic plan. Much ofthe feedback reported that there was agreat deal more energy to the session asthe members become more familiar withtheir roles and I saw some really promisingideas and discussions being generated.

Mike Harris,Executive Director Forensic Services

LSLyH

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which offenders with mental healthproblems or learning disabilities could,in appropriate cases, be diverted fromprison to other services, and thebarriers to such diversion.

The review kept a broad remit andincorporated the range of mentalhealth problems and learningdisabilities across the whole of thecriminal justice system. It makesrecommendations to governmentincluding the organisation of effectiveliaison and diversion arrangementsand the services needed to supportthem. The Trust is working toimplement recommendations fromthe report.

Left to right: Mike Harris, Executive Director of ForensicServices; Mike Cooke, Trust Chief Executive; Lord Bradley;Lynne Collins, Community Services Manager; DeanHowells, Associate Director of Nursing, Forensic Division.

Left to right: ProfessorClair Chilvers; AlastairCampbell; Amanda Farr,High Sheriff ofNottinghamshire;Professor Nick Manning.

Alastair Campbell tosupport research fundinginto mental health

individuals and the economy, mentalhealth research receives only a fraction ofthe funding that supports research intoother long-term chronic diseases.”

The charity dinner highlighted the workof the Institute of Mental Health at theUniversity which was set up in 2006 as anational centre of excellence to transformthe understanding and treatment ofmental illness. In partnership with theTrust the Institute offers leadership andinnovation backed by world classexpertise.

Professor Nick Manning, Director of theInstitute of Mental Health, said: “Whileacknowledged internationally as one ofthe key global health burdens, mentalhealth has struggled to find the necessaryfunding available to other areas of healthresearch. However we know thatimprovements to health can be createdthrough the painstaking and dedicatedwork of the research and clinicalcommunity, and we are grateful to theefforts of the High Sheriff and MentalHealth Research UK in supportingNottingham’s work in this field.”

MHRUK was set up by, among others,Professor Clair Chilvers, formerly TrustChair and Director of the Mental HealthResearch and Development Portfolio atthe Department of Health. The charity’saim is to promote excellence in mentalhealth research and it works with othercharities and bodies involved in mentalhealth to fund research into theunderlying causes of mental ill health andtreatments for mental health problems.

Alastair Campbell, best known forhis role as Tony Blair’s spokesman,Press Secretary and Director ofCommunications and Strategy,firmly believes that speakingopenly about mental illness helpsto de-stigmatise it. In his awardwinning documentary ‘CrackingUp’ he spoke candidly about hisown breakdown. His novel ‘All inthe Mind’ has also wonconsiderable praise.

He spoke about his own experiences whenhe came to Nottingham last month toattend the High Sheriff ofNottinghamshire’s fundraising dinner tosupport research funded by Mental HealthResearch UK (MHRUK) and carried outat The University of Nottingham’sInstitute of Mental Health. AlastairCampbell was joined at the event, onWednesday 12 January 2011 at TheUniversity of Nottingham, by GeorgeHugh-Jones QC, a barrister specialising inclinical negligence and professionaldisciplinary work at the General MedicalCouncil and General Dental Council.

High Sheriff Amanda Farr, who hasworked in the county in the field ofmental health for many years, said: “I amhugely grateful to Alastair Campbell andMr Hugh-Jones for their support. I amalso particularly keen on fighting stigmarelated to mental illness and supportingresearch. The burden of mental illness iswidely underestimated and despite thehuge impact of mental ill health on

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Kenneth Clarke is shown aroundthe Centre by Mike Harris

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Kenneth Clarke opens newcentre at Rampton Hospital The Mike Harris Learningand Development Centreat Rampton Hospital wasofficially opened by RtHon Kenneth Clarke QCon Friday 14 January.

The Lord Chancellor and Secretary ofState for Justice also toured the stateof the art centre for training andconferences and visited other areas ofthe Hospital.

Kenneth Clarke said: “I was honouredto have been asked to open this newfacility and really enjoyed visiting theCentre. I was also interested to visitother parts of Rampton Hospital andsee some of the services offered in one

of the country’s high secure hospitals;I was really impressed by what I saw.”

The Centre is named after Dr MikeHarris, Executive Director withNottinghamshire Healthcare, who hasresponsibility for the Forensic Divisionof the Trust. It offers multi use trainingrooms, a specially designed conferenceroom and catering facilities. It is alsothe base for one of the best forensiclibraries in the country.

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Institute winsinternational study

Members of the Learning andDevelopment Department with MikeCooke at the Centre opening

Apply now fornew MastersprogrammeFunded places at no cost toparticipants are available on the newInstitute of Mental Health Mastersprogramme in Psychological Therapiesfor Psychosis, beginning in April 2011.

Course places on the three-year MScare funded for all East Midlands healthprofessionals by the regional Deanery– meaning they are ‘free’ for studentsand at no cost to service budgets.

This is a tremendous opportunity forpractitioners to enhance their learningand professional careers, helpingdevelop pragmatic approaches to

working with service users based oncognitive behavioural principles.

This is the second year that theInstitute has offered this Masters,building on the success of the firstcohort of students in 2010.

Ray Woodcock of the Institute’sTeaching Team said: “It is the onlyMasters of its kind being offered inthe East Midlands. This programmewill help equip professionals to meetthe challenge of working with peoplewho experience psychosis. What setsit apart is that the modules also cover

opportunities for practitioners todevelop their leadership roles andchange management skills. Theywill emerge from the course with acomprehensive toolkit of skills andapproaches to progress their practiceand their career.”

This programme is also available asa two-year postgraduate diploma.Applicants must have at least a 2:2(Hons) degree to apply and twoyears’ minimum practical experienceworking with people experiencingpsychosis. To apply, please contactSuzanne Howard, AcademicProgramme Administrator on 07917837430 or [email protected].

The Institute runs a number ofother educational programmes. For details visit the website atwww.institutemh.org.uk/-education-/home or contact Suzanne.

The Centre also provides a greatexhibition space for a range of artwork from Hospital patients andlocal artists. It is hoped that not onlywill the Centre prove to be a usefulresource for Trust staff, but also bewell used by the local community.

The building was designed to beenvironmentally friendly and onethird of its energy is taken fromrenewable sources.

Gerry Carton

The Institute of MentalHealth has won its firstmajor European study– a contract worth€300,000 to look atthe study of mentalhealth across memberstates.

The two-yearprogramme will see theInstitute liaise withmental health leadsacross 29 nations to lookat how closely workacross the differentcountries is aligned tothe European set ofstandards on mentalhealth, known as PACT.

The study on ‘MentalHealth Systems inEuropean Union MemberStates’ was awarded bythe EU’s ExecutiveAgency for Health andConsumers. It will be acomplex piece of workinvolving obtaining andanalysing data sets on

mental health fromdifferent countries aswell as a considerableamount of translationand interpretation.

Gerry Carton, InstituteAssociate Director, said:“Winning this studyunderlines just how farthe Institute hasprogressed and puts uscentre stage in Europe asa leading authority onmental health. Thisreflects very well on theInstitute as a whole andshows how ourincreasingly high profilereputation is leading tomore and morecollaborative work on aninternational scale. Iwould like to particularlythank Dr Chiara Samele,Ginette Taylor and LornaViikna, who all put ahuge amount of timeand effort into acomplicatedsubmission.”

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Clinic receives Royal CArnold Lodgestaff gain loggistqualificationsCongratulations to Lynnette Farmer, PA to Clinical Director, and MinalChudasama, Workforce Development/Clinical Governance Administrator. Both Arnold Lodge colleagues havegained the BTEC Intermediate Award inAccountable Log Keeping for EmergencyProcedures.

The pair gained this nationally recognisedqualification through taught sessions andself study. They also had to submit aportfolio to evidence their familiarity withthe concepts and theories of emergencymanagement.

The loggist is a fundamental role in thecommand and control team during amajor incident. Loggists take notes tocapture the decision-making process thatmay be used in any subsequent legalproceedings or inquiry.

The fayre was very well attended bycommunity team members andmedical staff as well as by serviceusers from Ward B2 and from thecommunity, the majority of whomstayed for the full two hours.

Overall the event was a huge successwith lots of Christmas spirit, plenty oflaughter and the sound of Christmassongs being sung along to musicplayed by Young Potentials. The eventraised £40 but the greater success wasthe amount of information given outfrom the voluntary agencies and thenumber of service users who signedup to become involved.

A Christmasfayre with a differenceThe mental health departmentat Bassetlaw Hospital held aChristmas fayre with adifference in December.

Organised by staff fromWard B2, the fayre wasbilled as a celebration ofthe excellent relationshipsbetween the mental healthservices in Bassetlaw andthe voluntary sector. Itprovided a market placeof community supportgroups and theopportunity for serviceusers to get involved.

MIND held a raffle for an enormouschocolate Santa; Young Potentials rana guitar and bongo session; StayingWell held an information stall andhandmade jewellery and cards wereon sale. A tombola proved verypopular with no prizes left at the endof the event.

Before the event staff and serviceusers from the ward decorated theroom and made craft items includingtrinket boxes, tissue boxes, mugs andpicture frames to sell on the day.Ward staff and their families kindlybaked a selection of buns, cakes,sausage rolls and mince pies.

Top right: Handmade items for sale at the fayre. Above l-r:Danielle Mountain, Care Support Worker; Lisa Richardson,Activity Co-ordinator; Amy Sowter, Care Support Worker.

Colleagues at the Electro Convulsive Therapy (ECT) Clinic at the Queen’sMedical Centre are celebrating after being accredited as ‘excellent’.

The ECT Accreditation Service (ECTAS) was launched in May 2003 by theRoyal College of Psychiatrists. Its purpose is to assure and improve the qualityof the administration of ECT. ECTAS has thesupport of the Royal College of Nursing andthe Royal College of Anaesthetists and is usedby the Care Quality Commission to inform itsinspection activities when assessing mentalhealth services. Accreditation isvoluntary and shows that the clinicmeets required standards.

Mike Ajewole, ECT Clinic Managersaid: “By attaining Level 1(Excellent) accreditation, thismeans that our clinic is one of thebest and the clients receive the bestquality of treatment we canprovide. The team has worked veryhard to achieve this standard andpassion for excellence is theirdriving force. We are delighted andI would like to thank the team forall their efforts and dedication.”

l-r standing Kevin Appadoo, Staff Nurse, KenBramman, Operating Theatre Assistant, AndyHutchinson, Consultant Anaesthetist, Anna Harper,Staff Nurse, Dr. Jonathan Waite, Consultant in charge,ECT. Front seated Mike Ajewole Clinic Manager. Teammembers not pictured are Dr. Ben Dimambro,Consultant Psychiatrist, (deputising for Dr. J. Waite),Dr. Ellen Evans and Dr. F. Al-Dairi, Anaesthetists.

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7Positive February 2011

meet new people and get someexercise – all in one day.

Organised as a follow-on to thesuccess of a similar event held inAugust, activities on offer will includean obstacle course, welly wanging,

archery, races and a penalty shootout competition. Live music anddrinks will also be available and

all activities are designed to besuitable for adults with a disability.

The day is open to anyone and nobooking is needed, but it will helpthe organisers if they knowapproximately how many people toexpect. If you plan to attend pleaseadvise Vince Cross on 01636 610727or email [email protected].

Newarksports dayopen to allStaff, services users and carersare invited to attend a sportsactivity day in Newark this month.

The event will take place at theMagnus School Sports Centre onTuesday 22 February from 10am to2pm and will be anopportunity torelax, have fun,

College accreditation

NHS commissioninggroup publishesannual reportStaff, service users, patientsand the public can nowread about the work of anNHS organisation that hasresponsibility for planning,buying and managing allspecialised health servicesfor a population of 4.4million people across theEast Midlands.

The East Midlands SpecialisedCommissioning Group (EMSCG)commissions specialised health servicesfrom NHS and independent hospitals,usually for patients with rare conditions,on behalf of all nine East Midlands primarycare trusts (PCTs). The EMSCG haspublished its third annual report andfinancial summary both online and in hard copy.

The report covers the period April 2009 toMarch 2010 and explains about the role ofEMSCG and how it spent its annual£600m budget. It also contains newsabout its activities and achievements overthe last financial year and outlines its plansfor the future.

Some of the specialised services for whichEMSCG is responsible are children’s cancer,paediatric intensive care, neonatal, renal,and specialised heart services. Theseservices benefit small numbers of peopleand tend to be expensive because of thecomplex nature of the treatments involved.

Kate Caston, Director of the EMSCG, said:“Through the efforts of our Board, whichis made up of representatives from each ofthe East Midlands primary care trusts, wehave developed new and improved serviceswhich provide care for some of the mostvulnerable people across the EastMidlands. We have been nationallyrecognised for some of our work.”

The EMSCG annual report is now availableto download from www.emscg.nhs.uk. Fora printed copy or to request the report in adifferent format please contact EMSCG’scorporate support team on 0116 295 0849or email [email protected].

The accreditation process incorporates elements that research has demonstratedto be effective in bringing about quality improvement. After joining ECTAS, aclinic is given access to online review tools and then embarks on a 12-month

review process, which incorporatesself-review, a one-day peer-reviewvisit by an external team,recommendation of accreditation

status by the accreditationadvisory committee andratification ofaccreditation status bythe Royal College ofPsychiatristsEducation, Trainingand StandardsCommittee.

Accreditation isawarded for threeyears from thepoint of peerreview, subject tosatisfactorycompletion of aninterim review at12 months.

e,m

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Did you know?When I was researching Valentine’s day I came across some veryinteresting facts:• In the Middle Ages, young men and women drew names from a bowl

to see who would be their Valentine. They would wear this namepinned onto their sleeves for one week for everyone to see. This wasthe origin of the expression "to wear your heart on your sleeve”.

• Richard Cadbury produced the first box of chocolates for Valentine'sDay in the late 1800s.

• Teachers will receive the most Valentine's Day cards, followed bychildren, mothers, wives, sweethearts and pets.

Hello everybody! It’s that time of year again when youshow the ‘love of your life’ how much they mean to you.This gave me the idea to ask staff and patients on the unitwhat comes to mind when they think of love. The range ofanswers shows that love is different to each and everyperson, and can be the biggest or smallest gesture.

Love is……waking up to breakfast in bed with candles and presents…finding love letters in my shoes…chocolate!…a blue rose – unnatural, yet beautiful…someone putting up with you when you’re at your worst…that butterfly feeling when everything seems perfect…snuggling in front of the fire when it’s cold outside…romantic.

If you are struggling to think ofsomething to do for your Valentine hereare a few simple but meaningful ideas:• Write them a letter telling them

exactly how you feel with them• Take them out to their favourite

restaurant• Run them a bubble bath with

their favourite scent • Buy them a bouquet of flowers • Bake them some

Valentine biscuits (ortheir favourite sweettreat).

Valentine’s tips from Thorneywood

By Chloe Britton, Thorneywood Editor

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Farewell Ray BurgessRay Burgess, Procurement Manager, retired from the Trust inDecember after 43 years in the public service, 24 of those yearsworking at Rampton Hospital.

Saying farewell to colleagues, Ray said: “May I take the opportunity ofthanking all of you for your support and friendship over the past years,which has made my working life within the Trust a pleasure. I hope youwill continue to support my successor, John Williams, in helping to takethe procurement agenda to a higher level.”

We wish Ray a healthy and happy retirement.

Valentine’sstained glasswindowbiscuitsHere’s a recipe we tried that wasgiven the thumbs up.

• Preparation time: 15 minutes

• Cooking time: 10 minutes

• Makes 20 biscuits

Ingredients:• 150g butter • 60g caster sugar • 60g soft dark brown sugar • 60g golden syrup • 360g plain flour • 1 tsp bicarbonate of soda • 1½ tsp ground ginger • ½ tsp ground cinnamon • 20 red boiled sweets

Method• Heat the oven to 180ºC/fan

160ºC/gas mark 4. Line a bakingtray with parchment paper.

• Melt the butter with both typesof sugar and the golden syrup.Sieve the flour, bicarbonate ofsoda, ground ginger andcinnamon into a large bowl. Addthe melted butter and sugarmixture and mix together.

• Knead the mixture for a fewseconds until it comes together,adding a teaspoon or so of waterif necessary. Take care to keepthe dough soft but not sticky.

• Flatten the dough into a roundabout 2cm thick, wrap with clingfilm, and leave to chill for 30minutes.

• Dust a work surface with flourand roll out the dough to about0.5cm thickness. Use a heart-shaped cutter to cut outindividual biscuits.

• Put each heart onto the bakingtray, cut out the centre of eachone and replace the empty spacewith a boiled sweet.

• Bake in the oven for 10-12minutes or until golden. Removefrom the oven and leave to coolon the baking tray. The boiledsweets will have melted, creatinga stained glass effect.

Donna Snowdon, Staff Nurse (left) andAnita Matthews, Nursing Assistant (right)in front of the pantomime artwork.

Pantomimeart onEmerald AAs part of a project within a socialcommunication group, patients onEmerald A ward at Rampton Hospitalagreed to plan and perform apantomime. They chose thepantomime and began to discuss howit would be performed.

A number of the patients raisedappropriate concerns about how apantomime would be affected if a groupmember were unwell and they began tonegotiate new aims for the project. Thepatients decided that they would continuewith the pantomime theme but produce apiece of artwork to be displayed on theward rather than a performance.

In addition to demonstrating appropriatecommunication skills throughout theplanning and revision process, thepatients worked together to create andplan the artwork that is now displayed onthe ward.

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Football fever hitsHighbury Hospital

The WinningMentality team

A team of Trust service users wenthead-to-head against fellowteams from Nottinghamshire andDerbyshire in a recent ‘WinningMentality’ football tournament.

The ‘Rowan Rovers’ football teamconsisted of four players from Rowan OneWard at Highbury Hospital, two fromMacmillan Close and two from thecommunity. Another team fromSommerville House was also representingNottingham, competing alongside fiveDerbyshire teams.

The tournament was organised by PeteCollins, Disability Football DevelopmentOfficer at Derby County in the Community.Pete and his colleagues work closely inpartnership with Derbyshire Mental HealthTrust, Derbyshire County FootballAssociation, the University of Derby,Chesterfield Football Club and DerbyshireVoice. The tournament was held at thePowerleague Soccerdome in Derby and theplayers were cheered on by anumber of supporters from theTrust – patient Martyn Allen andstaff members Sara Chamberlain,Elaine Edmunds and MarkMcEuoy all went along tosupport their team.

After the tournament theplayers and coachesenjoyed a buffet in theplatinum club lounge atPride Park, Derby County’sfootball stadium.

“Overall the day wasbrilliant,” said MatthewVickers, Staff Nurse,Rowan One, HighburyHospital. “We appreciatedthe invitation from Pete,and it was great to beable to join in with adifferent mental healthtrust in a positive way.”

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Peaks Unitawarded grant tosupport learnerswith personalitydisordersThe Peaks Unit iscelebrating after beingawarded a grant of £3,000.

The funds have beenallocated by the Learningand Skills ImprovementService to progress the unit’swork with local further

education providers tosupport people withpersonality disorders infurther education.

The grant was a result ofrecent work carried out bythe Peaks Education Team tocontribute to a briefing paperwritten by the NationalInstitute of Adults inContinuing Education(NIACE). The document is

titled ‘Supporting Peoplewith Personality Disorder inFurther Education’ and willbe distributed nationally toall further education collegesand prisons.

The Peaks Education Teamaims to involve patients inthe further education projectby using their experiences ofsocial exclusion and theirpersonality difficulties to

provide a useful, supportiveresource that will give staff infurther education a betterunderstanding of how tosupport individuals withpersonality disorders alongtheir learning journey and soprovide positive learningexperiences. The project isdue to be completed inMarch.

The briefing paper isavailable to download fromthe NIACE website at www.niace.org.uk/sites/default/files/Supporting-People-with-Personality-Disorder-in-FE.pdf

Support foremployees at riskof redundancyThe Trust has teamed up withGuideLine Career Services to offeradvice and support to staff affectedby risk of or actual redundancy. Twoworkshops have been scheduled so far:

• Job Search and CV Writing, 1 March, 10.30am to 11.30am,Training Room 4, Duncan Macmillan House

• Interview Techniques, 1 March, 1pm to 2.30pm, Training Room 4, Duncan Macmillan House

GuideLine has links with Job Centre Plus,various training providers, Business Linkand access to other government andagency assistance including governmentfunding. All staff are qualified careerspractitioners with up-to-date knowledgeof the world of work and learning.

The service aims to give individuals theknowledge and skills to securealternative work or access furthertraining or development. One-to-onesessions are also available.

If you would like to book on to one ofthe sessions or find out more, contactHeather Porter, Skills for Work and LifeAdvisor in the Learning andDevelopment Department at DuncanMacmillan House, 0115 969 1300 ext11269 [email protected]

Using service user views to improve our communitymental health services

Obtaining feedback from service usersand taking account of their views andpriorities is vital for bringing aboutimprovements in the quality of care.Results from the 2010 communitymental health service user surveyshowed that overall 80% of serviceusers rated the care they received fromthe Trust as excellent, very good orgood, placing it in the top 20% oftrusts in the country. The survey alsohelped to identify areas where therewas room for improvement. These werearound care planning and day to dayliving issues such as physical healthcare,work, financial advice and benefits.

The results of the survey will bepresented in a form that does not allowany individual's answers to beidentified. The results will be publishedin September 2011.

Paul Sanguinazzi, Head of Involvement,said: “We hope that our service userswill take the time to help us with thissurvey. Their views are vital in helpingus to find out how we are doing andhow we can improve. This is anexcellent way for service users to helpshape the services we provide in thefuture.”

The Trust is carrying out a surveyto find out what service usersthink about the communitymental health care they receive.

A survey of community mental healthservice users was carried out as part ofthe national patient survey programmelast year. This second survey uses asimilar questionnaire and the results willbe used to track any changes in serviceusers’ experiences over time. The Trustcan then continue to improve servicesand to find out if recent changes toservices have led to an improvement inservice users’ experiences. The resultswill highlight areas where the Trustperforms well and other areas wherethere is still room for improvement.

Surveys have already been sent out to anumber of service users who haverecently received community mentalhealth services from the Trust, askingabout their experiences. Questions covervarious aspects of the service provided,including the quality of care andtreatment, medication management,communication with health and socialcare workers, information provided, andday to day living.

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For the second year running, the Trust hasbeen named as one of the top 100 employersin Stonewall’s Workplace Equality Index,which features the best employers in Britainfor lesbian, gay and bisexual people.

The mental health and learning disability service provider wasranked in the 2011 Index as the best performing employer inthe healthcare sector, coming top of all health organisationsin the list and 12th in the overall index, scoring 182 pointsout of a possible 200.

This marks an improved performance for the Trust movingfrom last year’s position of 19th despite increased competitionwith submissions from 378 employers this year compared to352 in 2010.

Catherine Conchar, Head of Equality and Diversity said: “Thisis a great achievement and shows how hard the Trust has

been working, building firmly on last year’s success. The resultreflects our commitment to equality and diversity anddemonstrates our ability to ensure that the services weprovide reflect the needs of the people we serve. We are alsoproud to be an employer of choice for our diversecommunities. We have taken our role as ‘The 2010 MostImproved Employer’ seriously and have enjoyed theopportunity of sharing best practice with other organisationsto help support further improvements in this important area.”

The Trust was scored on evidence submitted to demonstrateworkplace culture and activity, covering both policy andpractice. As one of the top 20 organisations, it was alsoindependently evaluated through an assessment visit.

The number of companies participating in the index – nowin its seventh year – has more than doubled since 2006. Everyorganisation in this year’s top 100 offered diversity trainingthat covered lesbian, gay and bisexual issues, and collectedmonitoring data on the sexual orientation of their employees.

Trust is top with Stonewall

Gemma Mills, OccupationalTherapy Support Worker(left) and new eventscommittee chair StephBarksby (right) on thefestival main stage.

Arnold Lodgehosts musicfestival

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Parcel delivery scamThe Trust’s Counter Fraud Specialist has receivednotification from Derbyshire Police of a parcel deliveryscam operating across the Midlands.

Deliveries of goods are being made, to both private andbusiness addresses, which the recipient hasn’t ordered. Theirpersonal details have been used to purchase the items butthey have no prior knowledge of the order.

The recipient signs for the parcel and contacts the companyconcerned but in the meantime a male, claiming to be from amajor delivery company, calls to collect the parcel stating itwas delivered in error. The caller is very convincing andproduces branded paperwork to support their claim.

Invariably, the recipient hands over the parcel to the ‘deliverydriver’ but later receives an invoice for the goods –

usually electrical equipment for example, laptops.

Please be vigilant when receiving goods either atwork or at home and do not accept delivery of anyparcels you are not expecting.

Special recipeswantedTrust staff, service users andcarers are being asked tosubmit special recipes that arepersonal to them for possibleinclusion in a new recipe book.

Colleagues within the Trust aredeveloping a recipe book andthey would like to collect aseries of recipes which havepersonal significance for staff,service users and carers.Recipes could be a familyfavourite, something you areproud of, from a specialtime in your life or theymay involve asignificant period inyour life.

It is hoped the book willdemonstrate how a specialrecipe can illustrate anoteworthy or remarkabletime or a moment insomeone’s life journey.Contributions from allmembers of the Trust: staff,service users, patients andcarers, are welcome.

For further information or todiscuss your ideas pleasecontact Helen Ashwell on01777 247548 or [email protected].

Arnold Lodge saw off the end ofSummer with a bang as the unithosted its ‘Lodge, Stock and 2Pink Wellies’ music festival inOctober. Organised by the EventsCommittee, patients worked totransform the therapy servicesdepartment into five musicthemed areas.

Leading up to the event patients acrossthe unit made decorations, created afestival map and designed informationleaflets to let everyone know thevariety of experiences on offer. TheWorkskills maintenance group evenbuilt an impressive dome ‘main stage’for that true festival feeling whileevery patient created their own uniquetie-dye T-shirt to wear on the day. Thewards were tasked with creating a newmusical instrument from rubbish ordiscarded items.

On the day of the festival patientsfollowed their maps to sample rhythmsand melodies from around the world inthe ‘Tipi Tent’, complete with Africandjembe drums and didgeridoos. The‘In Dee Tent’ offered a chance to rockwith an ‘open mike’ theme, guitars,singing and tambourines a-plenty. Forthose who were more techno mindedthere was ‘Grime Time’ with aprofessional DJ showing the ropes;

mixing and spinning the decks. Thenthere was the chill out tent withrelaxing music, lights and massagechairs – the perfect place to relax.

In the main stage area some ‘rubbish’sounds came from the STOMPworkshop where great music was madefrom old water bottles, bins and anyold rubbish around.

To end the day the patient bandsperformed on the main stage, rockingthe sports hall with classics such asWipe-Out, Sweet Chariot, ChasingCars and Let’s Dance. The day wasrounded off with a performance from aprofessional band, giving patients achance to dance and enjoy the finalmoments of another thoroughlysuccessful theme day.

The festival also incorporatedfundraising for Tickled PinkDay, raising money for breastcancer awareness. Throughkind donations and the saleof fruit juices and snacks atthe final performance theday raised £305, which waslater presented by patientsto a representative of thecharity.

The event was James Routen’slast as chair of

the Arnold Lodge Events Committee.James, Health & Wellbeing Co-ordinator, Primary Health Care, hasnow handed over the role to StephBarksby, Technical Instructor, TherapyServices Department.

“As founding chair of the Arnold LodgeEvents Committee I’ve really enjoyedthe role over the past two years,” saidJames. “I would like to thank everyonewho’s put so much hard work intomaking each event bigger and better andI wish Steph all the best in her newrole. I’m sure she’ll do a great joband have lots of fun.”

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‘Keep Rampton Moving’challenge winners announced

14

Congratulations to RamptonHospital’s Personality Directorate‘Walk 4 Life’ team, which hasofficially won the ‘Walk 4 Life’pedometer challenge launchedon 24 April last year.

In November the ‘White’ team, whichconsisted of all five personality disorderwards, successfully completed the 874-mile pedometer challenge, theequivalent of walking from JohnO’Groats to Lands End. Dickens Wardled the way by completing animpressive 488 miles.

Hot on their heels in second placethroughout the challenge was the ‘Red’team (Women’s Services) who walked avaliant 760 miles.

Patients and staff worked togetherthroughout, maintaining theirmotivation and commitment tocompleting the challenge and gainingthe valuable health and fitness benefitsassociated with the walking activity.

Dr Mike Harris, Executive Director ofForensic Services, officially handed overthe grand prize of a treadmill to DickensWard Manager Debbie Stanton and herpatient group during their ChristmasMulti Disciplinary Team buffet. Also inattendance was Richard Phipps, GeneralManager of the Personality Directorate,and members of the Healthy LifestyleTeam. All other wards within thewinning team enjoyed a fruit hamper.

Amy Pritty, Healthy LifestylesProgramme Instructor and Women’sService link, said: “Each ward within theRed team has been awarded a fruithamper for their fantastic efforts ingaining second place in the challenge.Women’s Services and the MotivationalTeam did extremely well during theWalk 4 Life challenge, with all four

wards contributing and achievingregular ward walks built into theirmeaningful day.”

Mr Ian Wilkes, Healthy LifestyleProgramme Instructor and link for thePersonality Disorder Directorate, said:“A special mention needs to go toWard Manager Debbie Stanton, ActingTeam Leader Kerry Burton and StaffNurse Julie Wright, who activelysupported the patients in meeting thechallenge. Congratulations to afantastic team effort.”

The Healthy Lifestyle Team is nowlooking at possibilities for anotherchallenge to help keep Rampton movingand continue to initiate positive lifestylechanges that increase the physicalactivity levels of both patients and staff.

Left to right: Dr Mike Harris, Executive Director of ForensicServices, Evelyn Goodwin, Exercise Referral Co-ordinator,Richard Phipps, General Manager of the Personality Directorateand Debbie Stanton, Dickens Ward Manager, with the treadmillprize awarded to Dickens Ward.

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Positive February 2011 15

HealthInformaticsService

Health InformaticsService update:SharingdemographicinformationIn 2008 the Trust and NottinghamshireCounty Council launched a jointly fundedproject to allow access to demographicinformation held within the Trust PatientAdministration system (PiMS at that time;later RiO) via the County Council’s

Framework-i system. The scope waslimited to Adult and Learning Disabilityclients and the objective was that basicdemographic information about clientswho are referred to Social Services andwho are also known to the Trust couldbe loaded directly into the Framework-isystem. The work was conducted underthe Information Sharing Protocolagreement between the two agencies.

The Trust produced a scoped data setfrom the overnight data warehouseextract from RiO, based on the formatspecification provided by Corelogic, theFramework-i suppliers. Using WebServices the Framework-i person-

searching functionality now interrogatesthe Trust’s data when a search of theTrust information is initiated, returning afull set of demographic informationrelating to the search. Corelogicimplemented a loading facility to enabledirect input of the returned data into theFramework-i system when a suitablematch was identified. A point to pointnetwork connection is used.

Testing was completed in November2010 and plans are now in place todemonstrate the functionality to existingFramework-i users in the next fewmonths ahead of rolling it out with thenext logical Framework-i release.

q&aThis month we talk to OccupationalTherapist Jenny Cooper

q What is your job title and role?a I am an Occupational Therapistworking as part of BassetlawCommunity Learning Disability team. Iwork with individuals to identify theirdaily needs and then offer advice andsupport to them to achieve their goals.My aim is to improve people’s healthand wellbeing through participation inoccupation.

q How long have you been withNottinghamshire Healthcare?a 6½ years.

q What do you see as your prioritiesfor Nottinghamshire Healthcare?a I am coming to the end of my MSc inOccupational Therapy. My research islooking into the role of the occupationaltherapist with people who have learningdisabilities and dementia at the end oftheir lives. I am increasingly being askedto support people who have additionaldiagnosis of dementia and I very muchwant to use my knowledge and skills tohelp care givers provide an enablingenvironment for these individuals.

q What is your employmentbackground?a I qualified as an OccupationalTherapist 22 years ago and have workedfor the NHS ever since at various Trustsaround the country. For 18 of thoseyears I worked with adults who havelearning disabilities, with the remainderof time working with older adults whohave dementia.

q What is the best piece of adviceyou have ever been given?a As I was growing up my Mum toldme to ‘Take control of your life, decidewhat you want to achieve and go for it’.

q What is the last CD you bought?a Andy Abraham’s ‘Soul Man’.

q What is your greatest achievement?a If I get to the end of April 2011, it willdefinitely be surviving five years of studyingwith marriage and family life intact.

q What makes you angry?a At home it’s the children answering back.At work it is the high levels of paperwork thatget in the way of me seeing service users.

q What are you most passionate about?a Achieving equality for people withdisabilities.

q What single thing would improveyour working life at NottinghamshireHealthcare?a Faster computers!

q What is your favourite hobby?a Hill walking.

q What keeps you awake at night?a Worrying about the things that Ihaven’t achieved that day.

q What is your favourite film?a I don’t watch many films but I find Ican switch off with a good romanticcomedy.

q What is your idea of bliss?a Peace and quiet; time alone to switchoff and relax.

q What three words would you useto describe yourself?a Honest, conscientious, resourceful.

q What is your favourite holidaydestination?a The Lake District.

q Who would you take to a desertisland?a My husband; we might actuallyachieve quality time together.

q Where do you see yourself in 10years time?a Difficult question! I haven’t thoughtmuch beyond April 2011 and finishingmy MSc; one step at a time.

q Do you have a claim to fame?a No not really, although I oncebumped into Ian Botham dog walking.

q How would you like to beremembered?a As someone who has made adifference to the quality of people’s lives.

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WHO WE ARE... WE NEED YOU!You may have picked up thiscopy of the newsletter notknowing what NottinghamshireHealthcare NHS Trust is. We provide mental health andlearning disability services for thewhole of Nottinghamshire. We also manage medium-secureunits in Leicester and Rotherham,and the high-secure RamptonHospital near Retford.

Printed on Revive · 100% recycled paper

If you have any ideas or suggestions for the newsletter, please contact Suzanne Aitken in the Trust Communications Team on 0115 955 5403 or via email at [email protected] are always pleased to receive articles for possible publication, but ask that they do not exceed 300 words.If any individuals other than yourself are mentioned in what you write or featured in accompanyingphotographs, please make sure you check with them that they are happy to be potentially featured. Please note that the Communications Team has full editorial control and may have to edit articles appropriately.Therefore, if you want to see the final version please ensure you send your article in with plenty of time beforethe deadline and state clearly what you require.

If you would like copies of any past editions of Positive, or if you are having any ‘distribution issues’ with the newsletter – whether you’re receiving too many copies, too few, or none at all then please contact us. If you would like your story in the May issue of Positive, please contact us by 9 April 2011.However, due to space constraints we cannot guarantee the publication of all articles received by the deadline.

Nottinghamshire Healthcare NHS Trust, The Resource, Duncan MacMillan House, Porchester Road, Nottingham, NG3 6AA. Tel 0115 9691300www.nottinghamshirehealthcare.nhs.uk

talking about mental health and learning disabilities. Therewill also be ‘shout-outs’ throughout each match with themessage “one in four people are affected by a mentalhealth problem and It’s OK to talk about it”.

Trust Chief Executive Mike Cooke, the steering group thathave coordinated the project and service users all watchedthe match from a VIP executive box and also judged andpresented the man of the match trophies on the ice.

The night was a fantastic start to an innovative anti stigmaand community engagement campaign. The only downsidewas the Panthers’ defeat to Braehead Clan on penalties!

A number of tickets for future games are available free ofcharge to service users, their families, carers and supportingstaff. For more information contact Sharon Eaton on01623 784770 or email [email protected].

29 December saw the launch of the Trust’s “It’s OKto talk about it” campaign with the NottinghamPanthers ice hockey team at the Trent FM Arena.

Staff handed out information to the public as they cameinto the arena and talked to people about mental healthand learning disabilities. Service users also helped man astand which was quickly packed with members of thepublic getting involved – even Paws, the Panther’s mascot,was down at the stand helping to stamp out stigma.

The anti stigma campaign was featured in the matchnight programme and staff and service users will beraising awareness at the arena at every home match forthe rest of the season.

Ten match programmes over the coming months willfeature service users with a member of the Panthers

Anti stigma - on ice!Dr Jane Tarrant, Paws, Mike Cooke, Kat Page, Jo Horsley

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